"Close to the Airport"
We had an early morning flight out of Cancun and chose this hotel for easy access. It was convenient and has a free shuttle to the airport.Genuine Expedia guest review
The staff were excellent very convenient for overnight. Airport minutes awayGenuine Hotels.com guest review
"Ok, needs better Receptions."
It was ok. Front desk staff needs improvement. As customers we seem to be in their way and disturbing their work. The phone comes first and they smile because they have to. That is the impression we got.Genuine Hotels.com guest review
Front Desk Staff not friendly, forced to be. Not attentive.Genuine Hotels.com guest review
"Nice Stay but needs Upgrade..."
Was an overall nice stay. Front Desk staff are not friendly or helpful. They gave us wrong information about a Teachers Strike that was on the highway and could have cost us 2 hours wasted time in driving. They seem to only smile or be friendly because they are forced to.Genuine Hotels.com guest review
We always look forward to staying here whenever we have a layover in Cancun. The rooms are wonderfully quiet, extremely comfortable and very clean. The breakfast buffet is enormous, with omelets to order and many items to choose from - something for everyone. The front desk staff speaks very good English and are very nice. If there is one minor issue […] it would be about the hotel/airport shuttle van. We arrived into tbe Cancun airport at 10:00pm on a Saturday night, and once through customs and outside, we called the hotel for the shuttle van - and we were told the van was being sent right away. We knew the hotel was less than 2 miles away, so after waiting 25 minutes, we wondered if the van had overlooked us and called again.. Of course, just as we called, the van arrived. So perphaps it is worth askng how long to expect to wait curbside for the shuttle van when calling for it. Other than that very minor issue, we have nothing but good things to say about this hotel. (And the departing van in the morning back to the airport left right on schedule :-) Read moreGenuine Hotels.com guest review
We came off a long day of traveling and I was tired. The man I checked in with, Simon, was in no way friendly. I thought maybe I was sensitive since I was tired but the rest of my party was angry with how he spoke with me, he was very pompous. Then our room smelled of mildew and the bathroom fan did not work so the mildew may have been improved with […] a little maintenance. We only had 4 hours before leaving for our flight and this hotel cost more then our first night in an amazing hotel with excellent service. I will not return to the cancun Marriott. Read moreGenuine Hotels.com guest review
"Great Business Hotel"
Just convenient. Away from tourist zone. Great for business tripGenuine Expedia guest review
"Best option closest to the Cancun Airport."
The staff is very responsive to needs of their customers. I needed to return to the airport earlier than shuttle scheduel; no problem and I forgot a phone charger in room; no problem it was returned to me. Great service!!!Genuine Expedia guest review
Hotel was very nice and clean. Good food at restaurant which was open late that was helpful for late flight arrival. Only problem was having to wait for shuttle pick up and could not call local number on my phone. Needed toll free number for hotel shuttle. Ride back to airport next morning was fine, no problem. All hotel personnel were very nice.Genuine Hotels.com guest review
"Airy, comfortable hotel close to airport"
I stayed here because I had an early morning flight out of Cancun International. Comfortable rooms, good sized, and an easy drive to the airport.Genuine Expedia guest review
"VERY Convenient, to and from the airport. ."
Well, I ready can't say much about the hotel,,, We stay only 1 day because we ended up missing our flight back home . ..We need to find a hotel close by the airport and this seem to the closest and price was just right for the overnight stay,, ( under $100 usd )..We ate at the restaurant that evening and the service was outstanding, the food was great […] too,, a little pricey, checking in was quick and the wifi was awesome,,, and its free,wow! That's the upside of the hotel, ,, now the downside,, no shopping or restaurant in the area..every floor have several humidifiers. That would suggest one thing, that the hotel has a problem with mold and mildew....The room had a musty smell to it, the sheet and comforter felt wet and the air conditioner was problematic,, it couldn't keep a steady air flow....overall for a one nighter ,, it great,,, now if you stay more then a day,, Good luck,,, you're a better person then I... Read moreGenuine Hotels.com guest review
"Easy Airport Access"
There seemed to be a mildew problem on the lower floors....the staff was very accommodating and moved us to the 4th floor.Genuine Expedia guest review
"Airport shuttle not reliable"
Told night before shuttle was every 10 min. Actually every 30. Driver parked and waited for 30 min. Could have made 2 trips during waiting time.Genuine Expedia guest review
"Nice hotel close to the airport"
Typical airport hotel. Very clean. Great staff. Good location.Genuine Expedia guest review
"Not that close to the airport"
The room was nicely furnished but the air-conditioner did not function very well. The restaurant food was good.Genuine Expedia guest review
"Great airport hotel"
We booked this hotel for a night on either side of our trip to Tulum since we had people coming from across the country. Nice pool, comfortable room, decent exchange rate if you forgot to get pesos. Airport shuttle is free and easyGenuine Expedia guest review
"Very good solution for a "rest point" after flight"
We have used this Hotel for an overnight in our way to Tulum and after a very long flight. Good location very close to the Airport, good facilities and food.Genuine Expedia guest review
"Good for late arrivals"
This hotel is very conveniently located and offers free shuttle from and to the airport. The staff is friendly and helpful. Breakfast is not included in the price. They do sell snacks by the reception if you decide not to pay about twenty dollars per person for the buffet. The room is very spacious and clean. Beds and pillows are comfortable.Genuine Expedia guest review
"Nice place for a night."
I picked this hotel because I just needed a one-night stay that was close to the airport with a free shuttle. The first room I was given smelled of mildew, but the staff quickly found another room without any problems. The staff, the food, the TV with mostly English channels, and the overall look of the place helps with the transition of going back […] to the US after 3 weeks in Mexico. Read moreGenuine Expedia guest review
"The Rooms smell humid."
Must seriously consider doing something for the humidity in the rooms. Woke up sick in the morning.Genuine Expedia guest review
"close to Airport"
Great for one night staysGenuine Hotels.com guest review
"Excellent choice for airport overnight."
We had to stay near the airport for an early morning flight out of Cancun. The Marriott had good reviews, and the hotel lived up to them.Genuine Expedia guest review
Wonderful staff and always willing to help! Pool was nice, room was clean and the staff was topnotch.Genuine Expedia guest review
"If you have to stay near the Airport..."
The Marriott is well worth the extra $30 compared to the only other airport hotel (Comfort Inn ) Great Breakfast!! MUCH better airport shuttle service.Genuine Hotels.com guest review
It was airport close, good food, inexpensive room.Genuine Hotels.com guest review
"Location is everything"
If you are headed further south for your vacation, this is a good stopover near the airport. It is close to rental car agencies and the freeway. The staff is super friendly, the food is better than average (the sopa de lima is excellent). The courtyard is nicely landscaped as well. Would ask for a room that does not face the parking lot---the lights […] shine in the room. Read moreGenuine Expedia guest review
"Great hotel for transit"
I have been transiting through Cancun quite a few times and for the price this is hard to beat. The rooms are spacious, clean and well maintained. Staff is courteous and helpful. There is a shuttle to the airport every 30 minutes, so no extra expense and it takes less than 10 minutes to the terminal. Restaurant is a bit on the pricey side (esp. breakfast) […] but if you choose carefully you can manage. I have been to hotels twice as costly in downtown with rooms and personnel not nearly as pleasant and this is by far a better more comfortable experience. It's isolated from the rest of the Cancun, so I wouldn't stay if you plan to walk around but otherwise I strongly recommend Read moreGenuine Expedia guest review
This hotel is on a busy highway near the airport, but the courtyard inside is a little paradise! The pool is beautiful, with subtle, ambient music that completely cancels out any traffic noise, beautiful birds sing and entertain in the trees and garden. My husband and I thoroughly enjoyed our overnight stay before our flight home. And the staff were […] very warm and friendly. Read moreGenuine Hotels.com guest review
"Good hotel !!"
We stayed here after we arrived at the airport in the evening. We were heading for Chichen the next morning. The hotel is well maintained and the rooms were big and comfortable. The shuttle service to the airport is very convenient. The restaurant located within the hotel serves really good food. Even though we stayed for one night I would recommend […] people can stay here for an extended trip too. Read moreGenuine Hotels.com guest review
"Close to the airport"
We only stay for one night, we only can rate the restaurant where we took dinner witch was excellent and also the service. We choose this hotel for the airport proximity and the shuttle as we had an early flight. I recommand this hotel for business travellers not for pleasure. The facilities are in excellent shape. Rooms are confortable. Good servi […] ce. Read moreGenuine Expedia guest review
"Beautiful Oasis in the City"
Stayed here the last day of our 10 day trip to Mexico, because of proximity to airport and the shuttle. Hotel and grounds are amazing. Pool is beautiful and there was also a hot tub that was nice. The grounds were like a garden with many trees and pretty birds. Wish I had more time there. Spent the afternoon trying to take photos of birds there. Our […] room was lovely and the view from the window was nice. Only 2 minor problems with the room and they were cleared up immediately after staff was notified. We ordered pizza and other food from room service. Pizza arrived cold as did the appetizer, all the rest of the food was good. I would definitely stay here again. Read moreGenuine Expedia guest review
"It's a family affair."
Really love this piace! The free shuttle service, to and from the airport, alone is worth the hotel room rate. The restaurant in the hotel has good food and the prices are reasonable. Rooms are comfortable with adequate space. The pool and hot tub were a bonus for us!Genuine Expedia guest review
"good spot for travelors"
very clean and staff was very helpful--good food. very friendlyGenuine Expedia guest review
"Close to airport"
Best Marriott Courtyard I have ever stayed at. Pool and outside dining area was a real plus!Genuine Expedia guest review
Very goodGenuine Hotels.com guest review
"Good for a quick night stay"
After a long day of traveling, we spent one night here, before we checked into our $350+ per day all inclusive resort. It was pretty, clean & the service was great. Especially in the restraunt. The free airport shuttle was also very much appreciated & within 10 minutes of the airport. The only bad part I experienced was the unpleasant smell as you […] walk into your room. Too chemically or something. It even woke me in the middle of the night. I don't have a very sensitive nose & yet this could be a huge problem to someone who does. Otherwise a pleasant property. Read moreGenuine Expedia guest review
"Perfect for airport convenience"
We stayed one night prior to a driving trip around the Yucatan as we arrived at airport after dark. We were welcomed and had dinner in their restaurant at 10:00 pm. The restaurant stays open until 11:00 but does close PROMPTLY. Our rooms were very comfortable and clean and exactly like all similar Marriotts anywhere. The pool was beautiful and clean. […] This hotel made a perfect one night stopover prior to driving trip as it is very close to airports and rental car agencies. It is not close to beaches or places of interest. The staff was very helpful and even let us use the office phone to call our rental car agency. Read moreGenuine Hotels.com guest review
"Nice Hotel for a Good Night's Rest"
The Courtyard by Marriott Cancun Airport Hotel was a comfortable night's stay prior to departing early from the Airport. The room was very quiet (no airport noise or other noise at all). There is a complimentary coffeemaker and small refrigerator. They have Paul Mitchell Hair and bath products which are very nice. Unfortunately, the complimentary shuttle […] service starts at 5 am and our flight was scheduled for 6 am so we couldn't take it. The shuttle pick-up service on the way to the hotel was great, though. The other thing that travelers should be aware of is that if you want to go down to any of the restaurants in the beachside "Hotel Zone", you should be prepared to fork over about $60 for a taxi. We ended up going to a nice restaurant in the Plaza de las Americas which is closer and the taxi only cost about $18. The Hotel Desk Clerk was helpful in recommending a restaurant there. Read moreGenuine Expedia guest review
"Seen one you've seen them all"
Just like a Courtyard Marriott in any city anywhere.Genuine Expedia guest review
"Lovely spot away from the chaos of the strip.."
Outstanding. . .seems to be a step up from Courtyards in the US.Genuine Expedia guest review
"Best choice for over night stop over when flying"
The hotel suited us well for an over night stop while flying to other destinations. The free shuttle and on-site restaurant were very convenient. The room was clean and the pool was relaxing. The staff were friendly and the waiters worked hard for their tips. One point of concern is that for Mexico the prices at the restaurant seemed high, but the only […] alternative was to take a taxi to another restaurant or walk a quarter mile or so along the highway to a gas station Burger King. Read moreGenuine Hotels.com guest review
"Cancun Airport Convenience"
We selected this hotel because it was only 5 minutes from the airport and were pleasantly surprised. The hotel is clean, appealing and has wonderful grounds with a pool and hot tub with piped in music to create added ambiance. The restaurant offers seating indoors as well as patio. Staff are extremely pleasant and food was great as well. Have no hesitation […] to highly recommend. Read moreGenuine Hotels.com guest review
Nice and clean, good service, shuttle provided to the beach and airport, buffet is good, pool is clean but I would recomend this hotel to families and seniors or u if u need a quiet atmosphere..otherewise it's great serviceGenuine Expedia guest review
"great for an airport hotel"
This is a very nice airport hotel. Convenient, friendly helpful staff, comfortable rooms, lovely grounds and pool. With 2 small kids, it made our travel day so much easier to have spent the night before at the airport. We usually try not to support Marriott ... but this is the only hotel we'd consider within a few minutes of the Cancun airport.Genuine Hotels.com guest review
"great for near airport needs"
best hotel near airport, far more luxurious than US comparables.Genuine Expedia guest review
Spent 2 days before going to Excaret for a week. Flew i n early from Maine to get out before blizzard. The hotel was so pretty and the pool and the outside area was beautiful!! Room was very nice and comfortable. Restaurant food was excellent. So much more than we expected staying so close to the airport.Genuine Hotels.com guest review
If you want a quick in and out for business by the airport this place is fine. Looking for beach, view or luxury go somewhere else. Nothing is walkable from here.Genuine Hotels.com guest review
"Clean, comfy and convenient"
Great hotel very convenient to the airport. King beds were comfy, tv nice an dbig, wifi plenty fast. They also have a restaurant and room service, which is handy for travelers heading elsewhere and wanting to save time. Shuttle was dependable, food was good, and pool area looked nice, although we didn't use it.Genuine Expedia guest review
"Don't count on the shuttle"
I booked this property because it was close to the airport and offered a shuttle. We waited for an hour for pick up after agreeing to a pickup point and time and it never came - $25 cab ride. Then in the morning they said they had too many guests for the shuttle and suggested another cab - ordered it for $18 and again the price was raised by the driver. […] (I didn't pay the extra as it seems Cancun cab drivers priority is to rip you off - for example, after agreeing to $25 from airport, when we arrived he said that was per person! Didn't pay that either.) But booking an airport property because it is supposed to be convenient made this booking a joke. Read moreGenuine Hotels.com guest review
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