"Never Fixed the phone"
Breakfast was weird - no potatoes and both mornings they mixed ham with the eggs. The room phone never worked and I tried over two days to get them to fix it. Maintenance guy came by and told me it was a "computer" problem and I know that because I know what VOIP is and front desk never contacted IT even though I asked them twice. The staff overall […] is trained to be very friendly but not trained to solve problems. I'll never stay here again and I'm in LA a few times a year. Read moreGenuine Expedia guest review
All was good. Actually called front desk early in the day before check-in time and they were able to get my room ready way ahead of time.Genuine Hotels.com guest review
Excellent service, staff. Parking's tight; they help you figure it out! Probably the only negative -- out of an avalanche of positives -- is that the room we were in could have been a little brighter (a light over the desk would have been helpful.) I'd go back. Great value. .....Genuine Hotels.com guest review
"Great staff members"
All employees, from breakfast ladies to front desk to cleaning service were always very friendly and smiling. Anything we asked for at breakfast was quickly replenished. Don't forget those delicious cookies in the evening!! You'll be lucky to get some, but they are yummy! We've stayed here many times. It's our home away from home when we come out to […] help with our grandchildren. Only slight downer is the parking, but now they have valet service in case their lot is full. All in all, we enjoyed our stay again (we were there for 16 nights total!!) Location is just on the edge of Sherman Oaks on Sepulveda and is immediately off the Burbank exit from the 405 freeway. There's a Target within a short walk too!! Room was always spotless. There's an indoor pool and even a "snack boutique" with a wide variety of items for purchase (in case you miss the cookies!!) Read moreGenuine Hotels.com guest review
"Great hotel near Hollywood"
We recently stayed for five nights. We arrived late and were pleasantly surprised as we were given a king suite! The rooms were clean and comfortable. The staff was very friendly and helpful. Beverages were available in lobby at all times. Breakfast was adequate and convenient except that everything was paper, foam, and plastic. Location was great but […] a car is a must. In general, would stay here again. Read moreGenuine Hotels.com guest review
"Lots included for the price"
Free parking, free hot, yummy breakfast, free wi-fi. Linen is laundered fresh for each guest and you can tell how clean the bed it. So comfy too. The location is great. cookies in the lobby in the evening. coffee/tea etc available in lobby. indoor pool open late. air conditioned. Lots of room in the 2 queen suite. very nice hotel. LOOK at what you get […] here compared to other hotels that might have a lower nightly rate, but then charge you for every little thing. This is a pleasant, clean hotel. Hope to return soon. Read moreGenuine Expedia guest review
Much more luxurious than expected.Genuine Hotels.com guest review
Our stay at this hotel was awesome. The facility was very clean, comfortable beds, updated style rooms. Fernando at the front desk met all our needs to make our stay at the Hampton comfortable. He was very receptive to our concerns and made sure he made up for any mistakes. Overall the staff was genuinely professional. The breakfast was very good consisted […] of hot and cold picks. We went there with 2 other families and the lobby area in each floor was very accommodating when we got together as a group to spend time with each other. The surrounding eateries around the area were great. We enjoyed our dinner at a place called Sam Woo, it was so crowded and we could see why, the food was delicious especially the roasted duck. Hotel is close to a gas station making it convenient to gas up. Thank you for a great stay. We will definitely be back! Read moreGenuine Hotels.com guest review
VERY ENJOYABLE HOTEL THAT SERVES AN EXCELLENT BREAKFAST. WILL STAY THERE AGAIN.Genuine Hotels.com guest review
"good hotel parking is tight"
friendly staff and clean roomsGenuine Hotels.com guest review
It was a wonderful stay all in all. The breakfast was good, the sports facilities and pool are nice, and the location is perfect. It was close to any interesting place that we wanted to visit + close to the 405 and 101 freeways which are major in LA.Genuine Expedia guest review
"Nice and quiet place to stay in."
Location is convenient, nice free breakfast everyday! Our room was always clean. Overall this was a great experience in Hampton.Genuine Expedia guest review
Excellent staff. Room very comfortable. Only negative, Saturday night at 10pm there was no parking available. We parked on the street in front of the hotel instead. Several blocks to the north the area turns so so, not dangerous but just not eye appealing. Ultra easy access to the 405 & Ventura Freeway. The hotel is in a great location.Genuine Hotels.com guest review
"Great staff, nice hotel"
My husband and I stayed here with our daughters, ages 3 years old and 8 months old. The hotel was nice and relatively clean. The staff was excellent. The location is not the greatest, but it was definitely a deal for the price.Genuine Hotels.com guest review
The hotel was in a good location for us. Right in the middle from where we had to go and wanted to go. The staff was great! I had my kids with 1 and 5 and they were awesome with them. They even came back later in the day to clean the room as my little one was napping. No matter what we needed they were there to help. Thanks!Genuine Hotels.com guest review
Clean rooms. Good breakfast. Fernando at the front desk called me by my name each time I came downstairs. I like that. Nice job Fernando-Appreciate it.Genuine Hotels.com guest review
"Simple, clean, great service"
This hotel was very clean and nice. The staff were also very helpful.Genuine Hotels.com guest review
"Clean, quiet and comfortable"
We thoroughly enjoyed our stay at this hotel. The front desk staff was very friendly and helpful and the complimentary cookies were delicious. I think that I got the BEST sleep, by far, at the Hampton Inn. This hotel was just a short drive to all of the popular tourist sights (The Galleria, Hollywood Walk of Fame, Madame Toussaud's, The Wax Museum...) […] and minutes away from the 405 & the 101. I would recommend the Hampton Inn to anyone who is considering a visit to Los Angeles. Read moreGenuine Hotels.com guest review
"Clean, comfortable, and excellent value"
Looks like the hotel was recently remodeled, so everything was in excellent condition. The beds were comfortable and clean, they even change out the duvet covers after guests check out. The free breakfast was very good and changes daily so you are not eating the same thing everyday. Check in was at 3 pm and checkout was at 12 pm, which are better than […] most hotels. The staff was very friendly, they even have free cookies at the front desk. My only complain is that parking is tight, so if you get there late, you might have to ask them to valet park, but it's free, so it's not a big deal. Read moreGenuine Expedia guest review
"Would definitely reommend."
Went to LA with parent and brother's family and needed 4 rooms so I choose this hotel for it proximity to Universal Studios and the highway. I was extremely pleased with our stay although initially when I drove in and saw the neighborhood, I had some hesitations. The rooms were very nice, clean, quiet and the bed/comforter was super comfortable - more […] than my bed at home. The staff was wonderful in that they were responsive, courteous and very professional. The hotel even offered a decent breakfast with hot food, free wireless and free parking. Costco was 4 blocks away for gas, Targets one block away (to get all the things you forgot to bring). I am very surprise at the low rating on expedia for this hotel. Luckily, I read the reviews on trip advisor or I would have not made the reservation. Read moreGenuine Expedia guest review
"Great experience overall!"
Spent seven nights total at this hotel and it was clean, had a nice indoor pool, and location was central to where we needed to be.Genuine Expedia guest review
We enjoyed our stay. All the staff was very friendly, hotel clean, breakfast was good. Only downfall would be the parking, it is tight, and not very many spaces, they do however offer free valet parking to an off sight location.Genuine Hotels.com guest review
"Not what I expected"
the parking was terrible...we did not have an ice bucket in our room. Other family members that stayed at the hotel when we did had two refrigerators in their room...we didn't have any....we had to ask for toilet paper. There were two good things about the hotel...when we reached our floor..the reception area was nice and welcoming and the hotel staff […] was very nice. This two things are not enough for me to go back. Read moreGenuine Expedia guest review
Customer service at hotel was 1st rate. Clean, nice looking hotel. Great breakfast. Reasonable location. Only issue was with housekeeping not leaving enough supplies. Definitely will stay again.Genuine Hotels.com guest review
The hotel was getting some work done while we were there, front area floors fixed up and some rooms worked on. Our room was clean and comfortable. It had a coffee pot, but no microwave or frig. They let us use the microwave in the breakfast area to reheat some leftovers we had (kept in our own ice chest). And for dessert we had some complementary fresh […] baked cookies the hotel provided. The staff was very nice. When we arrived late at night the person at the desk and security officer had us smiling - not an easy thing with a tired and cranky family. Read moreGenuine Hotels.com guest review
"Hotel ok but tight parking"
The good - staff was excellent, room was nice. The bad - parking is very tight for anything but a compact car.Genuine Expedia guest review
The hotel staff was friendly and helpful. They all really went out of their way to make us feel welcome. The breakfast area is big enough that you don't feel crowded by other guests, and the food was very good. We would have given all 5s to the hotel but for one issue -- the air-conditioner in the room was noisy, and the thermostat seemed to have a […] mind of its own. To be fair, we didn't stay long enough to ask the hotel staff to look into it. Maybe it was an issue that could have been fixed. Read moreGenuine Hotels.com guest review
"Great Stay, Convenient"
Hotel was phenomenal! Rooms were clean and comfortable, breakfast had 3 hot options, waffles, fruit, yogurt, and muffins each day and was not over-crowded. If parking lot is full, car is valeted for no charge! And hotel is RIGHT off the freeway and incredibly easy to get to and from attractions, as well as quick food options around the hotel.Genuine Hotels.com guest review
"Friendly and clean"
My room was not ready when I checked in at 3 so they upgraded me to a different room. Which turned out to be bigger than our room would of been. So that was super nice of them. The only thing was the pool was being fixed. I wish they would of told us them before booking. We enjoying swimming.Genuine Hotels.com guest review
"Decent family resting spot near Universal Studios"
We have stayed at this hotel for a few times now. The place is clean, friendly and decently maintained. The breakfast is good with a few choices to choose from. Our only complaint was with regards to the pool. The pool was being worked on and we were not notified. Traveling with kids, this is always a life saver as the kids and adults get to spend some […] time playing or relaxing by the pool. As we were planning to use the pool for a few hours in the evening, not having it available was a major let down being that this advertised feature was one of the main reasons we decided to return to this hotel this time. Read moreGenuine Hotels.com guest review
Most helpful, kindest staff. My room was supposed to have a fridge and didn't. I called downstairs and had it within ten minutes. The housekeeping staff recognized us (we stayed four days) and were so sweet to our kids. It is right off the 405. We came in between 11 and 2 every night and I never felt unsafe.Genuine Hotels.com guest review
Welcoming and eager to help staff... Good Breakfast... Small parking lot...Genuine Hotels.com guest review
"Great last minute deal!"
Clean rooms...very cozy place. Friendly staff. Breakfast was excellent. Will stay here again.Genuine Expedia guest review
Staff was very helpful. The breakfast buffet was good. Overall, it was a comfortable stay.Genuine Hotels.com guest review
so pleased how the hotel was.. didnt expect it was worth the price.. wish we could stay longer..looking forward for our next family vacation with hampton innGenuine Hotels.com guest review
A few days away wth my daughter and my Grandson. . It was nice to spend time with them the room was comfortable the people whom worrk there were nice and very helpful. Parking average at best ...I would stay again for sure . Target and Dennys walking distance.Genuine Hotels.com guest review
Staff are awesome! Nice hotel! The breakfast was good. They kept everything clean and well stocked.Genuine Expedia guest review
Nice stay. Clean. Nice staff. Free hot continental breakfast. Neighborhood is kind of run down but not scary.Genuine Hotels.com guest review
"Was close to Freeway, but not noisy. Easy to find"
Room was clean, but carpet was soiled. Didn't want to walk on carpet with socks on Wall between bathroom and bed was smudged with foot and hand prints. Breakfast was wonderful, and a nice verity of foods to eat. Everything was kept clean, and refilled. Very disappointed with carpet and wall in room. One elevator broke down and was a little slow getting […] up and down. The help did not get out with their cart to let the guests go up and down.Other guest were saying that, also. Read moreGenuine Expedia guest review
I would stay again. No parking late in the day, but they do hsve free valet to a lot next door and a security guard checked on the car regularly.Genuine Hotels.com guest review
"would stay again"
Hotel was very clean. Staff friendly. Only negative was that it wasn't in the best area but it was fwy close which was nice.Genuine Hotels.com guest review
The service was excellent. Everyone was so nice. Great room. Wish we would have found this hotel sooner.Genuine Hotels.com guest review
"Got everything I need"
My recent stay at Hampton Suites LAX Van Nuys was excellent. I got everthing I need, free parking, free breakfast, free internet, very clean room, all the amenities, convenient location. The rate is very reasonable. I highly recommend this hotel when you visit LA next time.Genuine Hotels.com guest review
Very satistified with the room, great free breakfast with hot items, had problems with free internet computer in lobby more than onceGenuine Hotels.com guest review
Room floor is in need of new carpet. Bed was good and was very clean. Room service was very good and the registration personel were very helpful and friendly.Genuine Hotels.com guest review
"One of the best hotel experiences I’ve had for a w"
This was one of the best hotel experiences I’ve had for a while. It was conveniently located near highways and about 15 minutes from UCLA. The staff was exceptionally friendly and helpful, the room was really nice and clean, plus the free breakfast was very comprehensive. There were all these great touches too: coffee and tea in the lobby 24 hours a […] day, warm cookies and juice in the evening, free valet parking when their parking lot is full, and we didn’t even have time to go to the gym and pool. Even though it’s a Hampton Inn, it really was as good as the more expensive siblings in the Hilton Group. There was also a family fun complex about 2 miles away with 3 full mini golf courses. We highly recommend this hotel! Read moreGenuine Hotels.com guest review
"Close to Universal studio and Hollywood Attraction"
Nice and clean Hotel, close to good restaurants and target . free parking , free wifi , free breakfast and nice indoor pool. room were good size and clean and beds were comfortable , very nice staff . I highly recommend this hotel .Genuine Expedia guest review
Great staff. Evereyone was pleasant and helpful.Genuine Hotels.com guest review
Great sized rooms, friendly staff. Free Valet Parking. THey had an excellent breakfast. Overall, great stayGenuine Hotels.com guest review
"Excellent for business or personal travel"
Very courteous staff and excellent location. Good value as breakfast is includedGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )