"Be sure to rent a car if you stay here!"
The hotel is not really a hotel. There is no daily housekeeping services offered therefore no one will come to empty out the trash, replace dirty towels/linens, make the bed. It is more of a timeshare community and one rents from an individual who owns the unit. The unit decor is outdated in the unit at which we stayed and has a unique sense of style […] that it didn't feel comfortable and I didn't feel at home. The couch was covered in stains and I had to request a sheet to be brought to cover the couch. The actual facility is located a great distance from many restaurants and attractions so be sure to get a car rental if staying here. The brochure noted a continental breakfast however no such thing exists and when we inquired they said that they forgot to remove it from the brochure. Overall, I would not come back. The community is meant for possibly older adults or individuals who are happy lounging at one pool during their stay in Hawaii not for the explorers and individuals who crave adventure. It is also meant for individuals who do not expect much from their facility. It is very low key. Read moreGenuine Expedia guest review
"Nice, quiet condo"
Quiet condo with excellent service and well maintained.Genuine Expedia guest review
Great facility, beautiful grounds. Only resteraunt and bar on the property closes at 6pm every night. Would have been nice to have somewhere to unwind at night without getting behind the wheel of a car.Genuine Expedia guest review
"Fantastic home away from home!"
This condo resort community is beautiful! Unit 17c is so beautifully decorated and is within a hop skip jump of the gorgeous pool, gym and poolside restaurant/bar. Great place for families or couples looking for quiet relaxing spot. Public beaches short drive and tons of shopping, golf and food options within walking distance. Highly recommend it!Genuine Hotels.com guest review
"OK for a quiet getaway."
The staff at check in seemed a bit disinterested, but new who I was on check-out. No real complaints, though when we arrived, the dishwasher was full of dishes (clean).Genuine Expedia guest review
"not for everybody"
the property wasn't easy to find. when we called to get direction, the one who was given directions to us needed to hung up on us saying there was only one person (her) working right now. it was just a condominium for retired people than a hotel, the whole entry gate system and such were very cumbersome. not for everybody for sure.Genuine Expedia guest review
"Perfect Family Vacation"
Great Hotel, very nice and well maintained rooms, perfect landscape, best sunset at the pool. Very good bar/restaurant - overall very nice and helpful staff. Unfortunately only one room cleaning per week.Genuine Expedia guest review
"Great hotel for family!"
Everything was great except the beds. They were old and uncomfortable.Genuine Expedia guest review
"Family Friendly North West"
This isn't a hotel, but a gated condo resort. It's a very good base for a family to explore the north west side of the island. Just make sure to fly into the Kona Airport or else you will have a two hour drive from the Hilo Airport. The proximity to the Hilton is cool if you want to do the Dolphin Discovery or the resort luau's in the area. If you're […] looking for a more locally immersive experience, then this is not the place. However, if you're looking to relax with the family in a clean, comfortable, and secure environment...you'll love it. The pool area is great and the views from the fitness center are amazing. Read moreGenuine Expedia guest review
"Great with family"
The location and room was very nice. The front dest staff was not friendly and didn't answer the phone and didn't call us back.Genuine Expedia guest review
"Castle Halii Kai at Waikoloa was great"
It was a great room for the price. The Hilton village next door was just a much per night. But here we got two separate rooms, a master bath, washer & dryer, full kitchen and a living room.Genuine Expedia guest review
Great family vacation. Nice room. Fully stocked kitchen. We were far from the pool, with two small kids we needed to drive. Front desk very helpfull.Genuine Expedia guest review
The apartment was huge and very well equipped. The pool is superb and the restaurant good and affordable.Genuine Expedia guest review
very well maintained property with beautiful surroundings.Genuine Expedia guest review
"You will not be disappointed it is fabulous!"
Love this property it is gorgeous and they maintain it beautifully. The pool sits right on the ocean gorgeous sunsets. The food is also excellent Chef Darcy does a great job. The condos are great, all the comforts of home including a washer and dryer. Will stay again in December 2012. Thank you. WendyGenuine Expedia guest review
"Too many rules and a grumpy old man"
We arrived to receive our hotel rules which included that our kids could not play in the common areas unsupervised. Really, we went to Hawaii for family vacation so my kids could be shut in. At the pool, a grumpy guy they dubbed Mean Bill, yelled at the kids for playing at the pool. Certainly we didn't take our kids on vacation so they could play at […] the pool. Our room and the resort was beautiful. They just need to hire friendly people to work there. We stayed at the Mauna Lani immediately afterward. The gracious aloha was evident at every turn. The Hali'i Kai needs to find their Aloha or avoid booking families. Since our room was a 3 bedroom 2 bath, I don't know who else their target market might be. Read moreGenuine Hotels.com guest review
Response by Castle Halii Kai at Waikoloa “Thank you so very much for taking the time to share your experiences during your recent stay here at Hali’i Kai at Waikoloa. Your reference to a person by the moniker “Mean Bill” is very interesting, and most intriguing as we have no one on staff by the name of “Bill’, and/or “William”. My sincerest apologies for the negative interactions you had with this person. I am pleased to see that the resort, and your accommodations fulfilled your expectations and desires. Thank you once again for your input.”
great location in amazing landscape... well maintained property...Genuine Expedia guest review
"Our paradise vacation...."
Best vacation ever. We couldn't have asked for better accommodations at the Halii Kai. We were in unit 21C and it was perfect...Full, well-equipped kitchen, snorkel gear, boogie board, beach towels and chairs. It was our home away from home. The staff was friendly and grounds were perfectly manicured. The Halii Kai is very quiet and tucked away from […] the hustle and bustle of the Hilton, yet a short walk if that's what you're in the mood for that day. We're already planning our next trip!!! Read moreGenuine Expedia guest review
"Nice resort, but horrible accommodations"
My wife and I stayed in a 2 bedroom / 2 bath unit towards the back of the property. The resort was nicely landscaped, in a location with great weather, and a pool / workout facility that was fantastic. The restaurant and staff were also great. However, the accommodations were extremely disappointing. The biggest drivers of our poor experience were: 1 […] - extremely run down unit 2 - pots/pans that were peeling significantly 3 - ice/water dispenser that was crusted over with some type of grey and white scum 4 - master bath with very dirty accessories 5 - spotty/no wi-fi 6 - very dirty/worn carpets 7 - extremely cheap/worn master bed and linens 8 - sub-par amenities (tiny and thin bathroom towels, 1 ply tp, limited patio furniture, no grill) When I compare this unit at Hali'i Kai to those of comparable resorts (by price, age, rating, etc) we have stayed at in Maui and Kauai, it's not even remotely close in quality and cleanliness. In summary, if you are interested in staying at this resort, I would recommend using VRBO or a similar website where you can review actual unit pictures and determine exactly which unit you will be in and what the floor plan is. Going through Expedia / Castle is too much of a gamble especially if this is going to be a significant vacation for you. In our case it was, and we wish we could re-do our annual vacation especially given the amount we paid. Read moreGenuine Expedia guest review
"Love this place!!"
Had an amazing time! Felt like home, or even better than home. Beautiful, clean, and everything you could ask for. Will definitely stay here again on the Big Island. The location is perfect for weather you want to head down to Kona, or even head to other side of island to Hilo.Genuine Expedia guest review
"Kona Coast Oasis"
An amazing well-keep property. Spacious with large bathrooms and a fully modern well-equipped kitchen. I can highly recommend this propertyGenuine Expedia guest review
I absolutely LOVED these condos. Extremely well kept. I recommend these places highly. I will be staying at these places again when I visit Hawaii. These are in a great area. Tons of shopping. There is also a grocery store less then 5 minutes away. All of the staff were really nice especially Jill in the front office. She was very nice and very hel […] pful. Read moreGenuine Expedia guest review
Wow! Amazing place, great value and service. Super central location. Take your reef shoes and take the 30 minute walk to the black sand beach. Well worth the effort.Genuine Expedia guest review
"Nice place, staff could be friendlier"
The guest house staff could be friendlier. When we arrived they had refreshments available that were never offered to us nor were we asked if we needed anything. They assumed everything had gone well and never asked if we were satisfied or would come back. During our stay the staff cleaned our house twice (in 15 days) which was OK but could have used […] a third cleaning. There were walking areas in the house complex that had no lights at night. We liked the privacy and enjoyed the comfort of the hotel overall and it was a very nice place to stay. Read moreGenuine Expedia guest review
"never want to leave when you stay"
so nice ocean front pool&bar, It's worth to stay never leave ...Genuine Expedia guest review
Wonderful for families. Beautiful location, lots of space so we never felt on top of each other. The unit had everything we needed. The clubhouse/restaurant/workout room and pool area are gorgeous. We saw many whales breaching in the distance most days. Hope to return.Genuine Expedia guest review
"First time in KOA"
We booked a 2 BR/2Bath Condo for a family of 4 adults, 1 four year old and an infant. They gave us a 3 BR instead which turned out to be great. Very courteous staff, had a problem with the over the counter microwave and they immediately gave a counter microwave. Excellent condo, great view of the ocean and golf course. only complaint is that their couches […] were not clean. They had some stains. Tip, if you need groceries, get them from Foodland. The queens market one is good for quick convenience. Overall we had a pleasant stay. Read moreGenuine Expedia guest review
We had an amazing time at this Resort. Nice new accommodations, with a beautiful pool. Nice pool with a great happy hour.Genuine Expedia guest review
"Beautiful Estate and unit"
Stayed in 21c. An Oasis in the middle of lava fields. Absolutely spectacular and the whole estate great. Lovely pool and gym area overlooking the ocean.Genuine Expedia guest review
"Halii Kai was excellent for the whole family."
Our stay at Halii Kai was excellent. We stayed in a very spacious 3 bedroom condo that was tastefully decorated and loaded with conveniences - from a very well stocked kitchen to a collection of CDs and DVDs. The beds and linens were extremely comfortable allowing for well-rested adults and children. The pool was an excellent place to start the day […] - or better yet end the day while watching the sun set. Sometimes we would choose to order our meal by the pool - a wonderful option to have! Very relaxing, very comfortable. 30 minute drive to Kailua-Kona or to the harbour. Extremely easy to find from the airport. Read moreGenuine Expedia guest review
Stayed in 22F, 3 bdrm, 3 bath. Excellent comfort, space. Quiet location. About 5 min walk from pool. Grounds are beautiful.Genuine Expedia guest review
"Quality & comfort"
Outstanding stay. The grounds are immaculate, and the villa including all fittings and fixtures are of outstanding quality. Those looking for the hustle and bustle of a "Hilton" resort style accommodation, with 400 tourists arguing for a lounge by the pool or wanting to walk to dozens of attractions - look away. But if you want pure relaxation in great […] quality surroundings look no further. One tip, be sure to ask where the villa is on the location map. Read moreGenuine Hotels.com guest review
"Not for Kids or families"
Resort was OK overall for the high price tag-The unit 7G had poor carpet cleaning and was a little dirty. The real issue with the resort is that if you expect people to hand over 500-600$ a night for a 3 bedroom apartment-you better give them a good time. The pool area is small and unfriendly to kids. They can't bring in inflatable toys, they cant go […] in the hottub (attendant told me there is a LAW that children under 6 can't go into the hottub even with a parent, which is not true) and there are not enough loungers and NO umbrellas. Every night adults can get rowdy though-that doesn't seem to be an issue! Read moreGenuine Hotels.com guest review
"not great for the money"
The pool was great, but based on the rate we were paying i felt as though it wasn't great value. The condo was supposed be a premium but it felt small and slightly dated. There was no beach and the lanai was also quite small with sub standard furniture. We moved into a condo on the mauna lani property 3 days later and it is half the price and much larger […] with a beautiful view. My reco - hali i kai is not really worth the money. Read moreGenuine Hotels.com guest review
"Clean and quite !"
It was a comfortable place to stay with the family. Was a quite environment and I really enjoyed the pool view. The housekeeper that was cleaning our condo before we got there, was extra, super helpful and friendly , well done mrs ! We had a lovely time and we will definately come back.Genuine Expedia guest review
"Great priced luxury condiminium"
We loved this location, the apartment was very large for 2 people, and well maintained. Facilities were abundant. The pool area is a little smaller than some of the neighbouring resorts but still very nice and relaxing with great views of those Hawaiian sunsets. We occassionally snuck into the Hilton next door which had its own private beach and lagoon, […] so was fine with that. Overall, great place, lovely sourroundings, great gardens, nice people, very happy. Read moreGenuine Hotels.com guest review
No sand beach within walking distance. Rooms only cleaned once (poorly) in one week. No shade near swimming pool. Reasonable shopping at nearby Queens and Kings centers. Superb swimming beach at Hapuina about 15 minutes away by car. Some good restaurants locally.Genuine Expedia guest review
"good place to stay"
good place to stay! We will come back again. Recommend for a family to visit or a couples are also nice. Quite place and good for relax.Genuine Expedia guest review
We stayed in a truly beautiful unit. However it is important to be aware that the units are individually owned and vary accordingly. The front office staff member was extremely unhelpful. You're made to feel unimportant and a hindrance to the resort as you are a guest and not an owner despite paying substantial fees to rent the accomodation.They insist […] you sign for additional cleaning fees if anything is left in a way they don't like. It is also important to know that the resort will not let you take towels from the pool to use on a beach or out of the pool area. So if your condo owner has not left beach towels, for your disposal, you have none and the resort will not help in any way. The pool area is well placed and we saw whales from there. South Kahala seems to exist purely for tourists and does not have the same feel as the rest of the island. You may as well be in a townhouse or condo anywhere in the USA. It is unlikely that I will return to the Castle Halili Kai as it really lacked the spirit of Aloha. The unit is beautiful and I truly thank the owners in that regard. Read moreGenuine Expedia guest review
Tolle Anlage. 3 BedRoom Wohnung ideal. Ocaen Club super.Genuine Hotels.com guest review
ここの魅力は、タイトルどおりサンセット時のプール。海の横なので、本当に毎日サンセットを見ながらプールで楽しめた。ただ、すごく風が強く寒くて震えていた。プールでの制限が非常に多く、子供たちがかわいそうであった。ビーチタオルを借りる施設がなく、部屋の白いタオルをビーチに持参する恥ずかしいことをしなければならなかった。新しいため外見と作りはしっかりしているが、部屋によって内装にかなり差があった。部屋の備品もかなり差があり、当たり外れがある。ゆったりとした芝生が少なく、ラナイに出るとすぐに道路という部屋が多い。最初の部屋は、ラナイの横がすぐ防風林？だけでひどすぎだった。庭は手入れはすごく行き届いていて、植えてあるものもすばらしかった。Genuine Expedia guest review
星も綺麗でのんびりでき、リフレッシュできました！ 初めては旅行に気乗りしなかった父も大満足で、次回はこちらのコンドミニアムに1週間位いてのんびりしたいと言った時は家族全員驚きました。 しかし、それくらい素敵なコンドミニアムでした。Genuine Hotels.com guest review
SupertGenuine Hotels.com guest review
"Excellent rapport qualité-prix"
Très propre, très beau site.Genuine Hotels.com guest review
"Best sunset in the Ocean clu"
とにかくプールのあるオーシャン クラブからのサンセットはベスト。 ビールを飲みながら見たい。 またこの季節は、ホエールウォッチングも肉眼で見ることができる。 ゴルフコースの側で開放感も抜群。 部屋からは海が見えなかったのが残念。Genuine Hotels.com guest review
エントランスに近い部屋での利用でした。 庭も部屋も広々として快適な滞在ができました。英語のみですがフロントスタッフも親切で、名前もきちんと覚えてくれていました。 こちらに4泊、オアフに2泊でしたが、次はここで6泊～7泊くらいしたいです。Genuine Expedia guest review
総合的には良かったのですが、解放感が欲しいのでカーテンを開けて外の空気を入れて過ごしていたので、夜は向かいの部屋とお互い丸見えな状態でした。また、コーヒーメーカーがあったので、コーヒーを買ってきて朝おとそうとしたら、前の方の使ったままになっていたので、カビだらけで残念ながら諦めました。ハワイコナという場所なので、朝から美味しいコーヒーが飲めると思っていたのに残念でした。スタッフは大変親切で良かったです。また、近くのビーチで遊べる遊具も完備されていて、それはありがたかったです。Genuine Hotels.com guest review
아주 좋았슴Genuine Hotels.com guest review
"잊을 수 없는 석양과 밤하늘"
바로 바닷가에 위치하여 항상 바다를 볼 수 있었고 특히 석양무렵 풀장에서 감상한 풍경은 오래토록 저희가족들에게 추억이 될 것 입니다.Genuine Hotels.com guest review
ハワイ島は2回目で、前回は別のコンドミニアムでしたが、今回はこちらの口コミを見てハリカイに決めました。大人5人なので3ベッド&3バスルームにしました。ワイコロアリゾートでは新しいコンドミニアムとのことで、お部屋の内装は素敵で清潔感があり、ベッドはとてもよい寝心地でした。テラスから手入れの行き届いた庭とゴルフコース、その向こうに海を見ることができるので、家族はワイン片手にゆっくり眺めていました。リゾートの一番奥にあるプールエリアにはジャグジー、プール、マシンルームがあり、併設のカフェで食事ができるのでゆっくり過ごせます。食事は、レストランにも行きましたが、車で5分のクイーンズマーケットで食材や総菜を買って部屋で食べました。キッチングッズが充実してるので料理できますが、ケトルがなかったのでお湯を沸かすのに鍋を使いました。お部屋のWireless […] LANも無料で使えます。3日間の滞在では、ハウスキーピングはなく、タオルは自分で洗濯します。洗剤はサービスデスクで1日2箱もらえるので、不足以外は買わずにそちらを利用しました。立地がいいので、どこへ行くにもアクセスがよく、とても快適に過ごせたので満点です。次回の滞在もハリカイにします。 Read moreGenuine Hotels.com guest review
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