All hotels in Muro, Spain
1 room, 2 adults
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Avenida de la Albufera, 6, Playa de Muro, Muro, Mallorca, 07458, Spain, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 19 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.5
  • Comfort
    3.9
  • Condition
    4.2
  • Neighborhood
    3.9
4.0 / 5Excellent
This is a great location. Beach behind the hotel and parking was never an issue.
Genuine Expedia guest review
Other trip May 14, 2015
JV
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Great beach location. 4+* experience"
A perfect location by the beach. The hotel is well organised and well maintained after a big refurbishment last year. It has lots of space and the rooms are ideal for a comfortable family holiday. Note that many of the guests are on all inclusive packages which does have the effect of limiting some of the wine and food choices. Take this with the Iberostar chain branding and you have a hotel environment that feels more of a 4+* experience than 5* but the staff are super helpful and the facilities are good.
Genuine Hotels.com guest review
7 night family trip Jul 16, 2015
Andrew
GB
5.0 / 5Outstanding
"Excellent 1 week holiday"
We went for the All Inclusive room rate and was not disappointed. Food was varied, vegetarian friendly and generally very good. Facilities for children were also very good. The Kids' Club was very well organised, friendly and welcoming; we were never stuck for something to entertain our child. The evening entertainment was also very family-orientated and the children's mini disco every night was a constant hit with our 6 year-old. The private beach/lounge area for hotel guests was well situated and offered great views and privacy. The perfect spot to read your book and enjoy a drink (or two!) from the nearby bar.
Genuine Expedia guest review
Other trip Jun 1, 2014
A Traveler
GB
5.0 / 5Outstanding
"Nice family holiday"
Brilliant hospitality, great atmosphere, outstanding service by the staff. Delicious food. Stayed here with my kids and husband and We all really enjoyed a lot. I would definitely recommend this hotel to everyone who wants to have a relaxing and fun holiday. :)
Genuine Expedia guest review
Other trip Apr 19, 2014
Nain
GB
2.0 / 5Fair
"Smelly and Uncomfortable"
The hotel throughout is very dirty. You do not feel like sitting down or touching anything without wiping it down first. Our bedroom had a dusty smell until the cleaner cleaned it - this should have been done before we arrived. The bedroom was not heated and we had to sleep in around 15c temperatures which was very cold. We think it was warmer outdoors so the ventilation system must have been on - we could not switch this off. The bed was very uncomfortable and you can feel the springs pressing against you. You could also hear them moving out of place. Duvets were not supplied but sheets with some blankets, blankets which were very unsightly and because there was a dusty smell in the room we did not feel like using them. We paid a very high price per night which was not acceptable for this level of comfort. Everything else was good but it was let down by the above.
Genuine Hotels.com guest review
3 night family trip Sep 17, 2013
Sept13
GB

The following reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"trop cher pour ce type d'hotel"
hôtel en deçà du status à auquel en s'attend prix et qualité ne reflètent pas un cinq étoiles mais plutôt tous juste un 3 étoiles. cafard et fourmis dans la chambre pendant tous le séjour. nettoyage de la chambre approximatif et express avec absence totale d'un check en salle de bain...bref si vous trouvez ailleurs ne pas hésiter à changer d’hôtel.
Genuine Hotels.com guest review
8 night family trip Aug 6, 2015
A Traveler
FR
5.0 / 5Outstanding
"Sehr gutes Familienhotel"
Sehr schönes Familienhotel in direkter Strandlage. Wer entspannten Urlaub mit Kindern mag, ist hier genau richtig. Das Hotel schafft die Symbiose von einem schönen Urlaubsresort und Familienhotel, ohne dass dabei gleich Club-Atmosphäre entsteht. Die kürzliche Aufwertung auf 5 Sterne mag nach spanischem Standard in Ordnung gehen, hierzulande wären es eher 4+ . Die Zimmer, sowie die gesamte Anlage haben einen sauberen und gepflegten Eindruck hinterlassen. Einige Einrichtungen teilt sich das Hotel mit dem Nachbarhotel, dessen gesamte Einrichtungen ebenfalls mitgenutzt werden können. Der feinsandige und flach abfallende Strand ist sauber und ideal für kleine Kinder geeignet. Liegen und Sonnenschirme am Strand sind jedoch extra zu bezahlen und schlagen mit mehr als zehn Euro pro Tag zu Buche. Die Qualität des Essens ist überwiegend sehr gut, lediglich das Eis war ungenügend gekühlt und regelmässig zu Sosse zerlaufen, was in einem 5 Sterne Hotel nicht passieren sollte. Ein grosser Pluspunkt des Hotels ist die Freundlichkeit und Hifsbereitschaft des Personals, auch bei Sonderwünschen.
Genuine Hotels.com guest review
12 night family trip May 30, 2015
Andreas
DE
5.0 / 5Outstanding
"Super rapport prix/qualité"
Super rapport prix/qualité. Le buffet est magnifique. Tout es tres propre, on a passé un super vacance
Genuine Hotels.com guest review
7 night trip with friends May 23, 2015
A Traveler
BE
5.0 / 5Outstanding
"Sehr gepflegte, moderne Anlage in Strandlage"
Wir haben 14 Tage in diesem Hotel verbracht. Das Personal war sehr freundlich und hilfsbereit, insbesondere zu unserem kleinen Sohn. Das Essen war abwechslungsreich und sehr schmackhaft. Unser Familienzimmer bestand aus Wohnzimmer mit Flatscreen, Schlafzimmer mit Riesenbett und Flatscreen sowie einem Bad mit Doppelwaschbecken, Duschwanne und Hänge-WC. Dank zweier Einbauschränke war reichlich Platz für unsere Kleidung.
Genuine Expedia guest review
Other trip May 25, 2015
Amarettini
DE
5.0 / 5Outstanding
"Sehr schönes Hotel in Strandnähe"
Tolles Essen, sehr freundliches Personal Schön, dass man direkt mit Meerblick frühstücken kann.
Genuine Expedia guest review
Other trip Oct 12, 2014
A Traveler
DE
4.0 / 5Excellent
"Gutes Hotel, aber für Familien nicht ausgerichtet."
Schönes Familienzimmer mit Meerblick, aber das Preis-Leistungsverhältnis stimmt nicht. Teures Familienzimmer aber keine Familienbetreuung, vor allem für kleine Kinder wenig zu tun. Innenschwimmbad für schlechtes Wetter vorhanden, muss aber von Kindern ab 15.oo Uhr verlassen werden, damit Erwachsene ihre Ruhe haben. Großes Schwimmbecken aber sehr kalt, damit Leistungsschwimmer nicht schwitzen?! Keine Kinderbetreuung wärend des Abendessens, der Saal tobt und keiner kann richtig essen. Die Speisen hervorragend, der Service gut, die Räumlichkeiten sehr schön, aber alles nicht so richtig auf Kinder ausgelegt, obwohl sehr viele Famielien da waren.
Genuine Hotels.com guest review
14 night family trip Sep 26, 2014
A Traveler
DE
4.0 / 5Excellent
"Gutes Hotel mit Strandnähe ."
Hotel und Service waren sehr gut. Der Pool war sauber und Liegen waren ausreichend vorhanden. Einzig das Essen in Büffetform hat uns nicht so gefallen. Wir empfehlen es gerne jedem weiter.
Genuine Expedia guest review
Other trip Jun 21, 2014
J&M&B
DE
5.0 / 5Outstanding
"Sehr schönes Hotel"
sehr zufrieden, gute Lage, direkte Umgebung sehr verbaut, super Essen
Genuine Expedia guest review
Other trip May 3, 2014
Edgar
DE
4.0 / 5Excellent
"Luxus direkt am Strand"
Kein Club aber dennoch unterhaltsam auf hohem Niveau, ein rundum gelungenes Angebot. Die Qualität ist sehr gut, bei den Speisen dürfte es ein klein wenig mehr Abwechslung geben (Buffet). Das Personal ist von ausgesuchter Höflichkeit, absolut hochklassig!
Genuine Expedia guest review
Other trip May 2, 2014
A Traveler
DE
4.0 / 5Excellent
"Gutes Hotel direkt am Strand - tolle Lage"
Wir hatten das Glück zu den ersten Gästen nach der Winterpause zu gehören. Es gab noch nicht so viele Urlaubsgäste, eine angenehme Atmosphäre und das Personal war sehr freundlich. Das Essen im Restaurant war sehr lecker, vielseitig und optisch sehr ansprechend. Jeden Tag Schaukochen und superfreundliche Mitarbeiter.
Genuine Expedia guest review
Other trip Apr 30, 2014
Elke
DE
4.0 / 5Excellent
"rel. ruhig gelegen, unmittelbar am sauberen Strand"
Schönes Hotel mit komfortabler Ausstattung (die TV-Bildschirme sind gegenüber dem Standard etwas klein). Aber sonst bleiben keine wichtigen Wünsche unerfüllt. Das herausragende ist die sehr freundliche Bedienung, die unmittelbare Nähe zum sehr schönen und sauberen Sandstrand und das wirklich gute Essen.
Genuine Expedia guest review
Other trip Sep 19, 2013
romulo
DE
5.0 / 5Outstanding
"Für Familien sehr geeignet"
Sehr schöne Hotelanlage welche für Familien sehr geeignet ist.Das Playa del Murro Village ist familiärer als das Play del Murro. Es sind weniger Leute in diesem Teil der Anlage und trotzdem können alle Möglichkeiten genutzt werden. Das Essen ist sehr gut und bietet eine grosse Auswahl Wir werden wohl wieder hingehen.....
Genuine Expedia guest review
Other trip Jul 17, 2013
Peter
DE
4.0 / 5Excellent
"Tolles Hotel für Bikeurlaub"
Sehr freundlicher Service. Sofern das Zimmer näher am Strand und nicht an der vielbefahrenen Küstenstraße liegt, ist es sehr angenehm ruhig. Die Zusammenarbeit mit dem Bikeverleih Hürzeler ist sehr positiv.
Genuine Expedia guest review
Other trip Jun 2, 2013
A Traveler
DE
4.0 / 5Excellent
"Schöne Anlage, hellhörige Zimmer"
Wir sind schon zum 2. Mal hier. Die Strandnähe und die praktischen Familiensuiten lernten wir schätzen. Das Essen ist besonders gut und das Personal besonders nett und aufmerksam- wenn eine Gästebefragung ansteht! Das Buffet ist auch sonst passabel. Allerdings sind die Teller im Muro-Restaurant wie letztes Jahr leider nicht sauber. Negativ war diesesmal ein lauter Barbtrieb gegenüber des Hotels. Livemusik bis Mitternacht in Discolautstärke bei der der man garantiert kein Auge zumacht. Die Hotelleitung ist angeblich machtlos gegen die zweimal wöchentlich stattfindenden Anlässe. Zu erwähnen sind auch die hellhörigen Zimmer, man hört fast alles was im Haus geschieht. Ansonsten ist das Hotel durchaus empfehlenswert, falls man sich nicht über übermässiges Kleinkindergeschrei im Speisesaal aufregt. Für die Mitgäste wäre es auch angenehm, wenn die Kinder nicht alle Speisen am Buffet antatschen, was aber ihren Eltern anzulasten ist.
Genuine Hotels.com guest review
10 night family trip Oct 1, 2012
Martin
CH

TripAdvisor reviews for Iberostar Playa de Muro Village

Overall rating:Based on 288 traveler reviews

Most recent traveler reviews:

Overall Rating
"Perfect hotel for families who like to eat good!"
08/26/15 Bettina W Zurich, Switzerland
Iberostar Playa de Muro Village is a beautiful hotel set near Alcudia directly at a very nice beach. This place ist just perfect for families. We don't like Clubhotels so we choosed this one. The food is outstanding! People at the hotel are super friendly and they love kids! Everything is perfectly organized. There were some older people complaining about the kids, so I don't know why they booked this family friendly hotel. There are so many adults only hotels in Mallorca, just choose another one if you hate kids. Most families go to dinner from 18:30-20:00 if you love it more quiet just do it like the spanish people go to dinner at 8 P.M. There are several shops just 5 min walk away where you can buy water and other stuff. For breakfast you can sit at the beach restaurant if you want, the view is awesome!! The only small minus point is that you can't eat lunch at the beach if you don't have fullboard. But you can get a sandwich at the Spar or eat at a restaurant in Alcudia or near the hotel. The pool isn't very big, but who needs a pool with that beautiful beach in front? German people were reserving sunbeds for 4hours, lucky we were there in june so it wasn't fullybooked and we still got sunbeds. We really loved this peaceful and friendly hotel very much.
Overall Rating
"Service good, premises disappointing and lack of variety in food/restaurant options."
08/17/15 CFCentoni Luxembourg
Despite asking for a quiet room upon reserving and being told we'd be on the ground floor because we had a toddler, we ended up in a room fairly close to the main street traffic out front, and on the first floor, which, in a hotel with no elevators, was quite annoying having to take our son out of the stroller every time we went in and out of the room, or even if he was walking, to have to pick up the stroller and lift it up and down the stairs every time. We were offered a change of room once we complained about the traffic noise, but were told that the alternative room might have more noise from the nightly entertainment, so we stuck with the traffic noise, especially having arrived late at night with a toddler who needed to get to bed it, would have been too much to have to delay the settling in and wait for all our stuff to be moved again. A few nights in, we discovered there was an ant infestation in our bedroom (shocking to me given the price we paid to stay at this resort). The hotel sent a cleaning lady into our room that night with a toxic bug spray, which of course (thankfully) when she noticed there was a crib in the room, she said there was no way she would use the spray, so she cleaned the walls, floors and ceilings where the ants were crawling with a mop and mild detergent. The next morning when we woke up, the ants were back, so the hotel said they would clean the room again and try to resolve the source of the ants during that day. Well again, upon arrival in our room that following night, we noticed the ant situation was still bad in our room, at that point we were told we could go sleep in another room because there was nothing they could do for the night. So off we went, grabbed some essentials, the cot and slept in another room. The next day our room was apparently sprayed while we were out and the problem seems to have been resolved for the most part but not without two disruptive nights and loss of sleep for us and our son as a result. There are only two restaurants in the hotel (one buffet indoors and one outdoors, where the food is exactly the same). There is a sushi bar in the lobby which seemed empty every night but somehow you have to reserve the night before. I went in one night to look at the menu and it looked like a very limited menu to me, a few maki rolls and a few other sushi options, so we didn't bother. There is an a la carte menu by the pool/beach where you can order sandwiches or burgers but they basically get the food from the above-mentioned buffet and bring it over to you (ex. a plate of nachos came from the buffet and the burger I had was exactly the same as the one I had in the buffet). So, all in all, despite having spent a lot of money on the all inclusive package by the later part of the week we were so sick of the food we started going out to restaurants for dinner. There was just no enough variety throughout the week. The mini club activities seemed ok for children older than 3 years of age, but for toddlers (ours was 2 at the time of the trip) there was surprisingly little to do. There was a so called "baby club" where we could go and hang out with our respective children which was in a nice shaded part of the garden by the pool, However, there was exactly one toy to play with (with missing essential part), one floor mat for really small babies to lie on, and one foam floor mat that would be placed on the grass every day even though there was nothing to do/play on it. The kids were obviously creative and started using the pieces of the floor mat to build stuff with as there was nothing else to do it seemed. Older kids sat at a table and drew for much of the time or got their faces painted, etc, but there was miserably little for a toddler. After seeing this, we brought our own toys for our son to play with in the baby club area. I'm surprised a hotel of this size wouldn't invest a couple hundred euros (even less) to have a few more toys or toddler friendly activities available. Toddler pool is very tiny. Hotel advertises they rent bikes on site but only racing bikes, not family friendly bikes, with child seat, this was very disappointing and felt like false advertising as the hotel website says they rent "any kind of bikes". People put towels down to reserve beds all day long that then appeared to go unused all day long. PR said they were trying to stop guests from doing this but I saw no signs of this. Hotel lobby is very bare and depressing. The lobby of the neighboring four star Playa De Muro hotel is much, much nicer than this "5 star" hotel's lobby. On the plus side: The service was good in that they did try hard to accommodate requests - ex. we had asked for a high chair in our room, which the hotel did leave, but the high chair had no tray, and since there was no table in the room at the right height, this meant the high chair could not be used for feeding our toddler his meals. When we asked for a tray, I was surprised to learn there was not a single high chair with tray in the entire hotel (they use the standard ikea high chairs which are sold with separate tray attachments), however, the hotel rentend one for us, and it arrived in our room the next day. I find it amazing that a "family friendly" hotel had to rent such a thing, but the fact that they did speaks to their willingness to try to provide a good service. I liked the view right onto the sea from the outdoor restaurant, at which we often went for lunch, dinner and drinks.
Overall Rating
"Great hotel great location"
08/17/15 gaby015 Leeds, United Kingdom
We went for a week as a family holiday the hotel is lovely and great for kids as it's only one storey high it is situated on the beach which is beautiful great food and entertainment but the best is the staff, all so friendly and professional and nothing was too much trouble. We checked in late and received a lovely warm welcome from Magdelena a lovely lady and very attentive gave us a glass if bubbly as we checked in. The pool was great especially for the kids the life guard Gabriel was always there and always friendly and chatty. The waiters were all great and so good with the children the staff definately make the hotel, thank you for a lovely stay we would definately be back!!
Overall Rating
"Great holiday!"
08/16/15 AliceFaggion Province of Verona, Italy
I stayed for a week in this hotel and I had a great time! The staff of the hotel is very nice, professional and helpful; and the room was always clean. The food is very good, you also have sushi! And the breakfast with the view at the see was really amazing! Moreover, the position of the hotel is fantastic, because you are directly on the beach and if you want to take a walk outside the hotel during the night you find around there lot of bars, shops etc. I surely recommend the Playa de Muro Village for a vacation with the family, because there are a lot of activities for kids; but it is also great if you travelling as a couple or with friends!
Overall Rating
"Wonderfull place to stay"
08/12/15 VirginiePersan Ghent, Belgium
Great location: beach front and in village of Playa de Muro (little shops (souvenir/tourist), bars, restaurants,..) Great staff: always there to help and assist (multilangual staff) Great food: choice between main restaurant (too much to choose from :)!) and beach restaurant (where you can sit outside) Great place for couples (relaxing atmosphere), but also for families (as you can also use all the facilities of the Iberostar Playa de Muro, located just next to Iberostar Playa de Muro Village, with miniclub (every day activities and little show in the evening), playground,... Great rooms: divided in smaller bungalows, spread out through the garden (so quiet), nicely decorated Great all inclusive concept
Overall Rating
"Great Family Hotel"
08/10/15 davestone21 London, United Kingdom
This is firmly aimed at families, our boys are 7 & 9 which worked very well, but equally for younger children I'd say. It took our boys a while to get into kids club, but then they enjoyed dropping in and out of some of the activities and making friends. The twin hotel next door seemed a lot busier (they market it as a 4 star to the Village's 5 star) but handy as our boys could drop round to the table tennis and games room they have there. Hotel is very continental, definite Brit contingent and food is brilliant. Also premium spirits. Wi-Fi is fine, could be quicker but free and throughout the hotel, we picked up 4G on Vodafone as well. It is literally on the beach which is amazingly kiddy-friendly, our boys have never spent so much time in the sand and sea. Rooms are not 5 star standard but absolutely fine for a family holiday, nice big balcony. Service is great, very friendly staff.
Overall Rating
"Excellent hotel, excellent service, lovely holiday"
08/08/15 Emma D Oxford, United Kingdom
We are just back from a week at the Playa de Muro Village and had a wonderful time - perfect for families. The room overlooked the sea and was designed really nicely. The restaurants had amazing food and kind, friendly service throughout. My daughter celebrated her 8th birthday there and they were so kind - arranging cakes in the room and then another cake at dinner with candles and singing. We will definitely go back.
Overall Rating
"The best place ever"
08/08/15 Evelina1111 Starogard, Poland
I like travelling and was in many places and hotels. Never before was in such a great place like Playa De Muro Village. Spent there one week.Rooms are very nice and clean and decorated with the best taste. Also restaurant serve delicious food-espacially sea food. Sitting in Embat restaurant you can admire sea view. If you would ask me if I'd like to stay ther againg- my answer is YES!!!!!!
Overall Rating
"Best holidays of my life"
08/06/15 Pawelini Gdansk, Poland
The place is very nice to stay. Hotel is overlooking the sea so going there will take you few seconds. There's everything You need to chillout and relax. Meals are very tasty, especialy seafood. Staff is very kind and professional in every way. Hope to come back here as soon as possible.
Overall Rating
"excellent hotel and service"
08/06/15 Aneta W Zakopane, Poland
Above all, the service deserves mentioning. Waiters and barmans were stunning. Food was delicious and viaried and life cooking was a very nice surprise. The hotel was clean, especially when such important areas as common toilets, swimming pool and bars are taken into consideration. There were people scouring all the time. We also admire the care that we were taken by Marlena. We felt there at home! We will definately come back!
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