"Nice family holiday"
Brilliant hospitality, great atmosphere, outstanding service by the staff. Delicious food. Stayed here with my kids and husband and We all really enjoyed a lot. I would definitely recommend this hotel to everyone who wants to have a relaxing and fun holiday. :)Genuine Expedia guest review
"Smelly and Uncomfortable"
The hotel throughout is very dirty. You do not feel like sitting down or touching anything without wiping it down first. Our bedroom had a dusty smell until the cleaner cleaned it - this should have been done before we arrived. The bedroom was not heated and we had to sleep in around 15c temperatures which was very cold. We think it was warmer outdoors […] so the ventilation system must have been on - we could not switch this off. The bed was very uncomfortable and you can feel the springs pressing against you. You could also hear them moving out of place. Duvets were not supplied but sheets with some blankets, blankets which were very unsightly and because there was a dusty smell in the room we did not feel like using them. We paid a very high price per night which was not acceptable for this level of comfort. Everything else was good but it was let down by the above. Read moreGenuine Hotels.com guest review
"rel. ruhig gelegen, unmittelbar am sauberen Strand"
Schönes Hotel mit komfortabler Ausstattung (die TV-Bildschirme sind gegenüber dem Standard etwas klein). Aber sonst bleiben keine wichtigen Wünsche unerfüllt. Das herausragende ist die sehr freundliche Bedienung, die unmittelbare Nähe zum sehr schönen und sauberen Sandstrand und das wirklich gute Essen.Genuine Expedia guest review
"Für Familien sehr geeignet"
Sehr schöne Hotelanlage welche für Familien sehr geeignet ist.Das Playa del Murro Village ist familiärer als das Play del Murro. Es sind weniger Leute in diesem Teil der Anlage und trotzdem können alle Möglichkeiten genutzt werden. Das Essen ist sehr gut und bietet eine grosse Auswahl Wir werden wohl wieder hingehen.....Genuine Expedia guest review
"Tolles Hotel für Bikeurlaub"
Sehr freundlicher Service. Sofern das Zimmer näher am Strand und nicht an der vielbefahrenen Küstenstraße liegt, ist es sehr angenehm ruhig. Die Zusammenarbeit mit dem Bikeverleih Hürzeler ist sehr positiv.Genuine Expedia guest review
"Schöne Anlage, hellhörige Zimmer"
Wir sind schon zum 2. Mal hier. Die Strandnähe und die praktischen Familiensuiten lernten wir schätzen. Das Essen ist besonders gut und das Personal besonders nett und aufmerksam- wenn eine Gästebefragung ansteht! Das Buffet ist auch sonst passabel. Allerdings sind die Teller im Muro-Restaurant wie letztes Jahr leider nicht sauber. Negativ war diesesmal […] ein lauter Barbtrieb gegenüber des Hotels. Livemusik bis Mitternacht in Discolautstärke bei der der man garantiert kein Auge zumacht. Die Hotelleitung ist angeblich machtlos gegen die zweimal wöchentlich stattfindenden Anlässe. Zu erwähnen sind auch die hellhörigen Zimmer, man hört fast alles was im Haus geschieht. Ansonsten ist das Hotel durchaus empfehlenswert, falls man sich nicht über übermässiges Kleinkindergeschrei im Speisesaal aufregt. Für die Mitgäste wäre es auch angenehm, wenn die Kinder nicht alle Speisen am Buffet antatschen, was aber ihren Eltern anzulasten ist. Read moreGenuine Hotels.com guest review
För er som vill ha nära till stranden,lugn och ro,bra service,kanon frukost,bra krogar på några hundra meters avstånd så är detta hotell 5 + !!! REKOMENDERAS !!!Genuine Hotels.com guest review
"Great family holiday"
07/19/14 Almajm Guernsey, United Kingdom
Really good family friendly hotel, the Village is a bit nicer and quieter than the neighbouring playa de muro, but so close you get the best of both worlds. Fantastic pool, never had a problem getting sunbeds, right on a brilliant beach. Excellent food
"Family friendly vacation In Mallorca"
07/09/14 Sonny28 Vienna, Austria
Family friendly -many families with little kids from all over the world. Had a comfortable room, very spacious. Food was excellent and more than enough. Hotel entertained guest with shows and fitness programms. Separate shows for little kids.
06/20/14 MelissaHannes Ichtegem, Belgium
We were here for a short vacation but it was so good!really would like to come once again for a longer period but a bit top expensive ...good food, much different food!!very friendly people!! Never dirty, always clean! Wonderfull place near The beach
06/10/14 Tom D Slough, United Kingdom
From arrival until departure the staff at this hotel treated us as if we were special. It deserves its five stars. It may not be suit and tie, but what it is, is friendly, well laid out and employs staff that always aim to serve their company well. If something isn't available in one bar, they will get it from another. There is always someone around to help for any matter.
"brilliant hotel and location."
06/01/14 sishead spain
The hotel has everything you need, excellent customer service, excellet quality buffet food, great location next to quiet sandy beach and clear blue water and next to beautiful national park. I really struggle to find any fault with the place, but if I had too the only thing I could is the room cleaning is not immaculate and the rooms are little on the small side. Travelled with a 9 month old baby and we had a brilliant holiday, this is one of very few places that we are already planing to return to.
"A great time!"
05/29/14 Davidrp2 Hertford, United Kingdom
Just got back from 9 nights at the village - a great hotel with great staff - ideal for families as it backs onto the beach. Hotel is really clean and well maintained and has everything you need. The hotel is really popular with cyclists - they go out all day so there was plenty of space by the pool!!!
05/05/14 MARGARET B Liverpool, United Kingdom
Four of us have just returned from this hotel and had a wonderful time. The staff are the most pleasant and helpful we have met. The food choices of a morning and evening were amazing. The pools were spotless and the area was constantly cleaned. The reception on arrival could not be bettered anywhere the staff were so welcoming and friendly. The maintenance were called to two problems in the apartments and both issues were dealt with promptly and courteously. The gardeners work so hard to keep the gardens lovely with flowers and trees aplenty. It certainly ranks at the top of our holiday choices. (The bedrooms are a little dated and could do with a refurbishment but nothing that would spoil a holiday.)
"MAMILs in paradise :o)"
04/29/14 Technosaurus Aspatria, United Kingdom
My husband and I came to do the Mallorca 312 cyclosportive, which is based at the Iberostar Playa de Muro Village. Accommodation and event entry packages were available, but we found it more cost-effective to book a week's package holiday with Jet2 and enter the event separately. We were given a pleasant welcome by the front-of-house staff, and told we had been given an upgrade to a family room in a separate building. I don't think it WAS a family room - it would have been a squash with two adults and two children - but it was a good size, and had a little kitchen area with a fridge and hotplate and a kettle, a bathroom with an actual bath, and - oh, joy! - a proper double bed (which was more than adequately comfortable) rather than two single beds shoved together. We also had a balcony. The standard rooms do look smaller than the rooms in other hotels in which we've stayed. The front of the hotel is on the main street in Playa de Muro, which is fairly busy, but the back is quiet and the complex is well laid out, with swimming pools, terraces, and plenty of sunbeds. There's an exit directly on to the beach and the sunrise over the sea is beautiful. Now, a warning. This is a very sport-focused hotel and the guests appear to be mostly cyclists and triathletes. If the sight of Lycra at the breakfast table would put you right off your ensaimada, this maybe isn't the best hotel to choose for your holiday. It's also very international and there weren't a lot of English speaking guests there at the same time as we were. I can imagine that this might have implications for the languages spoken in the entertainment and the kids' clubs. The whole area is clean and kept tidy, and our rooms were cleaned daily, beds made, bins emptied, and our belongings otherwise left where we'd put them rather than being moved around to facilitate cleaning. The lass who did our room offered to pop back later if we were in the room when she came round. Staff are pleasant and friendly but not intrusive. We chose half board and had more than enough choice of well-cooked and nicely-presented food at breakfast and at the evening meal. I don't think there would be any problem finding enough to eat for someone who has food sensitivities or is on a self-imposed restricted diet, and there was certainly enough for us to fuel our long bike rides without having to have more than a snack in the middle of the day. There's show cooking at both meals, there's plenty of everything at the start and the end of the period when the restaurant is open, there are Mallorcan specialities and interesting meats and vegetables for the adventurous, there's pasta and extremely good thin crust pizza for those who prefer cross-cultural athlete cuisine, and there are always lots of puddings. We particularly appreciated the early start to breakfast - 7am - and knowing now that there's cold food available in the dining room for those who have early flights or whatever means that in future we're likely to take advantage of very early starts. Having read in the hotel information that the taking away of food from the restaurant was not permitted, I was surprised at the first meal to see people walking out bold as you like with handfuls of bananas, but came round to assuming that the mounds of bananas at each meal were put there for that purpose. The swimming pools are kept clean and are slightly salty without any intrusive chlorine smell. The outdoor swimming pools have areas of a metre or more in depth that are large enough to swim lengths in, and with it being relatively early in the season, and the water being cold, I had very little company in the water when I went for a late afternoon swim. There's a spa, which we didn't visit because the weather was good enough to be outdoors, and there are several shops on site - a little newsagent/general store, a fancy bag shop, and a cycling shop (the ubiquitous Max Hurzeler) selling kit at all points on the price range. There's also a Spar across the road and [whisper] an Assos factory outlet shop selling top-end kit at a discount. Someone at the Iberostar Playa de Muro Village was the genius behind the idea of the Mallorca 312 sportive, an event that involves cycling around the perimeter of the island in less than 14 hours, and the ride starts and finished right outside the hotel. This was its fifth year, and it's increasing in popularity, and deservedly so. The organisational smoothness and level of on-route support put most British sportives to shame. The shorter (167km) event that runs alongside the 312 was my first-ever international sporting event. I wouldn't hesitate to recommend it. Would we go back? Try keeping us away!
04/29/14 Scott P Edinburgh, United Kingdom
Stayed here with my cycling buddy for the 312 Mallorca cycle event. Hotel and staff were excellent. Great facilities to relax around the cycling- pools, spas, massages and all were used to help the tired legs! The rooms are spacious and clean and the staff are fantastic- nothing was too much trouble. Given the event, the hotel was full of Lycra clad cyclists with bikes everywhere so,not sure if you were a non- cyclist, how you would get on. That said, I think the hotel facilities and it's location, would outweigh any cyclist noise! Will return.
04/16/14 Kerrie M Bracknell, England, United Kingdom
Stayed here with 2 friends and our 3 children, the hotel itself is very much 5 star with facilities, lovely beach, great spa. The staff are very friendly and the food is very good at this hotel. The rooms let this hotel down a bit, more like 3 star, beds are like sleeping on an ironing board the biggest downside and there is no concierge to help with luggage, but a friendly restaurant manager helped us on check in. Wifi temperamental which isn't great as you have to pay and you have to pay for use of safe which is a bit odd! Pools not heated which is a tad chilly in April. But if you can get last these things (which we did) we had a lovely stay and would probably go back again for beach and pool side!
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