All hotels in Muro, Spain
1 room, 2 adults
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Avenida de la Albufera, 6, Playa de Muro, Muro, Mallorca, 07458, Spain, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 16 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.6
  • Comfort
    3.9
  • Condition
    4.3
  • Neighborhood
    3.8

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Great beach location. 4+* experience"
A perfect location by the beach. The hotel is well organised and well maintained after a big refurbishment last year. It has lots of space and the rooms are ideal for a comfortable family holiday. Note that many of the guests are on all inclusive packages which does have the effect of limiting some of the wine and food choices. Take this with the Iberostar chain branding and you have a hotel environment that feels more of a 4+* experience than 5* but the staff are super helpful and the facilities are good.
Genuine Hotels.com guest review
7 night family trip Jul 16, 2015
Andrew
GB
5.0 / 5Outstanding
"Excellent 1 week holiday"
We went for the All Inclusive room rate and was not disappointed. Food was varied, vegetarian friendly and generally very good. Facilities for children were also very good. The Kids' Club was very well organised, friendly and welcoming; we were never stuck for something to entertain our child. The evening entertainment was also very family-orientated and the children's mini disco every night was a constant hit with our 6 year-old. The private beach/lounge area for hotel guests was well situated and offered great views and privacy. The perfect spot to read your book and enjoy a drink (or two!) from the nearby bar.
Genuine Expedia guest review
Other trip Jun 1, 2014
A Traveler
GB
5.0 / 5Outstanding
"Nice family holiday"
Brilliant hospitality, great atmosphere, outstanding service by the staff. Delicious food. Stayed here with my kids and husband and We all really enjoyed a lot. I would definitely recommend this hotel to everyone who wants to have a relaxing and fun holiday. :)
Genuine Expedia guest review
Other trip Apr 19, 2014
Nain
GB
2.0 / 5Fair
"Smelly and Uncomfortable"
The hotel throughout is very dirty. You do not feel like sitting down or touching anything without wiping it down first. Our bedroom had a dusty smell until the cleaner cleaned it - this should have been done before we arrived. The bedroom was not heated and we had to sleep in around 15c temperatures which was very cold. We think it was warmer outdoors so the ventilation system must have been on - we could not switch this off. The bed was very uncomfortable and you can feel the springs pressing against you. You could also hear them moving out of place. Duvets were not supplied but sheets with some blankets, blankets which were very unsightly and because there was a dusty smell in the room we did not feel like using them. We paid a very high price per night which was not acceptable for this level of comfort. Everything else was good but it was let down by the above.
Genuine Hotels.com guest review
3 night family trip Sep 17, 2013
Sept13
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Sehr gutes Familienhotel"
Sehr schönes Familienhotel in direkter Strandlage. Wer entspannten Urlaub mit Kindern mag, ist hier genau richtig. Das Hotel schafft die Symbiose von einem schönen Urlaubsresort und Familienhotel, ohne dass dabei gleich Club-Atmosphäre entsteht. Die kürzliche Aufwertung auf 5 Sterne mag nach spanischem Standard in Ordnung gehen, hierzulande wären es eher 4+ . Die Zimmer, sowie die gesamte Anlage haben einen sauberen und gepflegten Eindruck hinterlassen. Einige Einrichtungen teilt sich das Hotel mit dem Nachbarhotel, dessen gesamte Einrichtungen ebenfalls mitgenutzt werden können. Der feinsandige und flach abfallende Strand ist sauber und ideal für kleine Kinder geeignet. Liegen und Sonnenschirme am Strand sind jedoch extra zu bezahlen und schlagen mit mehr als zehn Euro pro Tag zu Buche. Die Qualität des Essens ist überwiegend sehr gut, lediglich das Eis war ungenügend gekühlt und regelmässig zu Sosse zerlaufen, was in einem 5 Sterne Hotel nicht passieren sollte. Ein grosser Pluspunkt des Hotels ist die Freundlichkeit und Hifsbereitschaft des Personals, auch bei Sonderwünschen.
Genuine Hotels.com guest review
12 night family trip May 30, 2015
Andreas
DE
5.0 / 5Outstanding
"Super rapport prix/qualité"
Super rapport prix/qualité. Le buffet est magnifique. Tout es tres propre, on a passé un super vacance
Genuine Hotels.com guest review
7 night trip with friends May 23, 2015
A Traveler
BE
5.0 / 5Outstanding
"Sehr schönes Hotel in Strandnähe"
Tolles Essen, sehr freundliches Personal Schön, dass man direkt mit Meerblick frühstücken kann.
Genuine Expedia guest review
Other trip Oct 12, 2014
A Traveler
DE
4.0 / 5Excellent
"Gutes Hotel, aber für Familien nicht ausgerichtet."
Schönes Familienzimmer mit Meerblick, aber das Preis-Leistungsverhältnis stimmt nicht. Teures Familienzimmer aber keine Familienbetreuung, vor allem für kleine Kinder wenig zu tun. Innenschwimmbad für schlechtes Wetter vorhanden, muss aber von Kindern ab 15.oo Uhr verlassen werden, damit Erwachsene ihre Ruhe haben. Großes Schwimmbecken aber sehr kalt, damit Leistungsschwimmer nicht schwitzen?! Keine Kinderbetreuung wärend des Abendessens, der Saal tobt und keiner kann richtig essen. Die Speisen hervorragend, der Service gut, die Räumlichkeiten sehr schön, aber alles nicht so richtig auf Kinder ausgelegt, obwohl sehr viele Famielien da waren.
Genuine Hotels.com guest review
14 night family trip Sep 26, 2014
A Traveler
DE
4.0 / 5Excellent
"Gutes Hotel mit Strandnähe ."
Hotel und Service waren sehr gut. Der Pool war sauber und Liegen waren ausreichend vorhanden. Einzig das Essen in Büffetform hat uns nicht so gefallen. Wir empfehlen es gerne jedem weiter.
Genuine Expedia guest review
Other trip Jun 21, 2014
J&M&B
DE
5.0 / 5Outstanding
"Sehr schönes Hotel"
sehr zufrieden, gute Lage, direkte Umgebung sehr verbaut, super Essen
Genuine Expedia guest review
Other trip May 3, 2014
Edgar
DE
4.0 / 5Excellent
"Luxus direkt am Strand"
Kein Club aber dennoch unterhaltsam auf hohem Niveau, ein rundum gelungenes Angebot. Die Qualität ist sehr gut, bei den Speisen dürfte es ein klein wenig mehr Abwechslung geben (Buffet). Das Personal ist von ausgesuchter Höflichkeit, absolut hochklassig!
Genuine Expedia guest review
Other trip May 2, 2014
A Traveler
DE
4.0 / 5Excellent
"Gutes Hotel direkt am Strand - tolle Lage"
Wir hatten das Glück zu den ersten Gästen nach der Winterpause zu gehören. Es gab noch nicht so viele Urlaubsgäste, eine angenehme Atmosphäre und das Personal war sehr freundlich. Das Essen im Restaurant war sehr lecker, vielseitig und optisch sehr ansprechend. Jeden Tag Schaukochen und superfreundliche Mitarbeiter.
Genuine Expedia guest review
Other trip Apr 30, 2014
Elke
DE
4.0 / 5Excellent
"rel. ruhig gelegen, unmittelbar am sauberen Strand"
Schönes Hotel mit komfortabler Ausstattung (die TV-Bildschirme sind gegenüber dem Standard etwas klein). Aber sonst bleiben keine wichtigen Wünsche unerfüllt. Das herausragende ist die sehr freundliche Bedienung, die unmittelbare Nähe zum sehr schönen und sauberen Sandstrand und das wirklich gute Essen.
Genuine Expedia guest review
Other trip Sep 19, 2013
romulo
DE
5.0 / 5Outstanding
"Für Familien sehr geeignet"
Sehr schöne Hotelanlage welche für Familien sehr geeignet ist.Das Playa del Murro Village ist familiärer als das Play del Murro. Es sind weniger Leute in diesem Teil der Anlage und trotzdem können alle Möglichkeiten genutzt werden. Das Essen ist sehr gut und bietet eine grosse Auswahl Wir werden wohl wieder hingehen.....
Genuine Expedia guest review
Other trip Jul 17, 2013
Peter
DE
4.0 / 5Excellent
"Tolles Hotel für Bikeurlaub"
Sehr freundlicher Service. Sofern das Zimmer näher am Strand und nicht an der vielbefahrenen Küstenstraße liegt, ist es sehr angenehm ruhig. Die Zusammenarbeit mit dem Bikeverleih Hürzeler ist sehr positiv.
Genuine Expedia guest review
Other trip Jun 2, 2013
A Traveler
DE
4.0 / 5Excellent
"Schöne Anlage, hellhörige Zimmer"
Wir sind schon zum 2. Mal hier. Die Strandnähe und die praktischen Familiensuiten lernten wir schätzen. Das Essen ist besonders gut und das Personal besonders nett und aufmerksam- wenn eine Gästebefragung ansteht! Das Buffet ist auch sonst passabel. Allerdings sind die Teller im Muro-Restaurant wie letztes Jahr leider nicht sauber. Negativ war diesesmal ein lauter Barbtrieb gegenüber des Hotels. Livemusik bis Mitternacht in Discolautstärke bei der der man garantiert kein Auge zumacht. Die Hotelleitung ist angeblich machtlos gegen die zweimal wöchentlich stattfindenden Anlässe. Zu erwähnen sind auch die hellhörigen Zimmer, man hört fast alles was im Haus geschieht. Ansonsten ist das Hotel durchaus empfehlenswert, falls man sich nicht über übermässiges Kleinkindergeschrei im Speisesaal aufregt. Für die Mitgäste wäre es auch angenehm, wenn die Kinder nicht alle Speisen am Buffet antatschen, was aber ihren Eltern anzulasten ist.
Genuine Hotels.com guest review
10 night family trip Oct 1, 2012
Martin
CH

TripAdvisor reviews for Iberostar Playa de Muro Village

Overall rating:Based on 259 traveler reviews

Most recent traveler reviews:

Overall Rating
"Wonderful all-inclusive family friendly hotel"
07/30/15 Emma G Richmond-upon-Thames, United Kingdom
We have now been to this hotel 5 times with our 2 children who are now 12 and 9. The staff are so helpful, multi-lingual and attentive. The rooms are on the basic side but have everything you need, safe, mini bar, balcony, double bed and 2 sofa beds to fit the 4 of us. The food is sensational, fresh meat and fish cooked to your taste every day, fabulous choice and you can lunch overlooking the sea. Great choice of wines, spirits and cocktails included in the all inclusive deal, great for the kids to be able to get soft drinks all day too. A nightly show on the terrace. Highly recommend it!
Overall Rating
"Excellent family holiday hotel"
07/26/15 alp1950 Glasgow, United Kingdom
Wonderful family holiday hotel justifying 5* grading. Reputation for excellent food well deserved. Well situated immediately above beach with great views. Pool area nicely landscaped with attractive trees offering shade and respite from fierce midday sun if desired. Family superior rooms comfortable, not huge but adequately sized with satellite TV. Very good spa facilities and small but adequate gym. Hotel spotlessly clean testament to cleaning staff. Evening entertainment unchallenging but surprisingly enjoyable. Organised activities such as pilates on offer and fun to try. Very impressed by pleasant, happy hotel staff whose personal attention really marked this out as a 5* experience. Primarily a family hotel in the summer, a major cycling hotel at other times with good cycle storage facilities and links to nearby bike rental company.
Overall Rating
"Overall good"
07/23/15 Welikegoodhotels Zurich
We were there back in May to stay for a week. The room layout is better than the sister hotel next door, as it has a sufficient size terrace and a separate living room where our daughter slept. Our friend of ours mentioned that they once had clothes stolen overnight when they left it to dry on the terrace, so we were cautious about that and nothing happened. The only thing is that our safe didn't work, and although a staff came to fix right away, they mentioned that it needed to be replaced and since then we didn't hear anything afterwards so basically we lived off without using it. It is a "kids friendly" hotel in terms of having a great kids club, but for those with smaller children and are afraid of using the same plates and cutlery as adults, then it's better to bring a set of your own. I fully expected that we would have something there, which was a mistake. The buffet food gets a bit repetitive but I guess the quality is better than some other hotels. Although not quite sure how full board guests would live off with pretty much the same food everyday, with the same type of foods regardless of where you eat it - by the seaside restaurant or at the main restaurant. My daughter took a long nap once and missed the lunch time completely. We needed something to eat but there were no options at all - both at the hotel next door and at the seaside restaurant only a type of sandwich left so we needed to go out of the hotel to get something. This is really a pity. It seems they're more focused on feeding the full board guests but wouldn't it be nice to have a bar food menu where you can take snacks whenever you're hungry? But if you cross the road from the hotel there are a few restaurants to eat (with a bit of kids menu too), and eating by the port is also good we discovered, to have a bit of a change. There was one night a special corner with sushi but that was not edible. My daughter couldn't eat the rice at all. Not quite sure how others could eat that though, that's another question. We were questioned 3 times during the week by the staffs to provide them with feedback - seems they're trying hard to maintain 5 stars and I guess that's OK - it's just that even a few, we have experienced 5-star hotels so we know that they're not there yet, but it was good overall. Wouldn't come back for 2 weeks because of the food, but I think for a week, it's a comfortable place to stay, and especially before the crazy summer holiday season starts.
Overall Rating
"Excellent hotel would visit again"
07/21/15 Sean O Cirencester, United Kingdom
Visited the hotel on a long weekend getaway as part of an all inclusive deal. Our room was very spacious and well air conditioned although we didn't spend much time in it anyway in an attempt to make the most of the sun in the short space of time we had Service was excellent, very attentive nothing was too much trouble no matter how small. Food was amazing, lots of variety and the quality was very high. In addition to the inside restaurant you had the choice of eating breakfast, lunch and evening meals outside looking onto the beach, albeit with slightly less variety of dishes to choose from. The hotel is next to another Iberostar hotel (4*) and you were able to use their facilities too which included a really nice burger bar which was a la carte. Pool area was very good. Great for families. We have a daughter and she would have loved it, so considering returning with her for a proper holiday next year. All in all a very enjoyable short break. If we had any criticisms or suggestions it would be with the service at the outside bar. Because the outside restaurant and lounge areas were table service all the bar staff were really busy making drinks for the table orders the waiters gave them. So anyone walking up to the bar had to wait quite a while to get served sometimes. Half the time I only wanted a couple of bottles of water. So would suggest a self service bit of soft drinks or an extra bar man for walk in customers. Other than that small thing couldn't fault it
Overall Rating
"4 star hotel"
07/21/15 Болат Д
In general is not bad. Very tasty food, good beach. The hotel itself and services are very far from 5 star. Staff is friendly, but the quality and level is weak. Service- 3 star (every time necessary to ask), room- 4 star.
Overall Rating
"Lovely family holiday even with teenagers!!!"
07/18/15 Fiona0910 Birmingham, United Kingdom
We only had a short 5 night stay in the Village part of the hotel but felt at home straight away. The staff were extremely helpful, polite and happy to be there, nothing seemed too much trouble. The facilities were excellent, with lots of sports for our 2 teenage children, the animation team always let them know what was happening where and when but never pressurised them into anything. The pools were a good temperature and an indoor one if it's fitness swimming that you're looking for. A really good variation of pilates, aqua gym, stretching, cycle classes is available too. The rooms were of an excellent standard (block 6***) refurbished, very clean, British channels if you want to know the news, great Aircon and wonderful comfortable beds. The location is great too right on the beach with one of the warmest seas I've been in for a while! The beach is public so there is a charge for the beds (apprx £11 for 2 plus umbrella) but if you go after 4pm you can find some free ones without being charged for that sunset and beer! The food in the hotel was buffet style, so I'd say it had the usual problems with cooking for lots of people at different times. But only a few things, eggs and cereals seemed a bit tasteless but that maybe because I keep chickens :) However the cooked fish, chicken and beef while you wait to your taste at the outside restaurant is lovely. The waiters/ waitresses/chef again were all very helpful, friendly and attentive. we never felt rushed or ignored at any time. Marlena knew of our wedding anniversary while we were there and we we treated to a chilled bottle of bubbles and chocolates in our room, with another 2 glasses or Kir Royal brought to us at dinner! She was wonderful with attention to detail, communication and making our holiday very special. Would definitely recommend this hotel to all and go back. Enjoy!
Overall Rating
"Good family resort"
07/16/15 Paul W
We stayed here with two boys aged 6 and 8 years old. Great pool area, beach, location and food mostly very good. Very attentive staff. We did all inclusive which made things easy. Only major criticism would be air conditioning in room not great.
Overall Rating
"Perfect hotel for families"
07/09/15 kasienkasm Katowice, Poland
We have just returned from Iberostar Playa de Muro Village-my 5-year-old daughter, my husband and me. This was our third stay at this hotel. The hotel is ideal for families with small children. The swimming pool and all the pool area were never too crowded. The area around the pool is well shaded.The beach is just a few steps from the hotel, it is wonderful. Next to the beach, witch beatiful views of sea, is located restaurant, where a buffet lunch is served. We had the all inclusive option, that was very comfortable for us. The rooms are large enough for families with children.The rooms in buildings from the street are a bit noisy-you can hear traffic noise, especially annoying in the early morning. I would recommend rooms with sea views, additional fee is required for this type of room. The entire staff is very friendly and helpful. Children are really welcome in this hotel. Buffet meals are sufficiently varied, waiters and cooks very friendly. I would definitely recommend this hotel, especially for families with young children.
Overall Rating
"Visited 6 times!"
07/08/15 Rebecca W
We have been back to this hotel/resort 6 times as it is the best place to spend your summer holiday. We love it here because all the staff are so friendly, helpful and pleasant. There is a lot of activities you are able to participate in including waterpolo and Beach Volleyball! (the beach is also gorgeous) the beach is visible from some hotel rooms and the design of each room is beautiful. Very modern and clean! Maids are kind and always do a good job! we have decided not to go back however as the prices of this hotel have risen and it is just out of our price range. Recommended for families and couples!
Overall Rating
"Superb 5-star resort"
07/07/15 roj999 Long Beach, California
- The staff are courteous helpful and friendly, especially to children - the pool complex is beautiful, with some shade from mature trees - the buffet breakfasts, lunches and dinners have tremendous choice and quality - super indoor pool for exercise swimming - right by the beach, great for sea swimming - family rooms are spacious and air conditioned - good choice of TV channels - all in all an ideal beach resort hotel
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