Park Plaza County Hall London - London

1 Addington Street, London, SE1 7RY United Kingdom
Hotel Info: 020 3 027 8143
Guest rating 8.8 / 10
91% Recommend
(Neighbourhood average 7.5)
8.8 overall guest rating
Reviewed by 117 guests
Average for the neighbourhood is 7.5
"Location"
 by G from Gloucester
Absolutely brilliant, right behind County Hall and the Eye, close to Waterloo for trains to Hampt...
18/09/2008
51.50102, -0.11595
Hotel coordinates:

Street map

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Guest review summary

  • 8.8 Average rating: All Trip Types
  • 91% Recommended
  • 117 Reviews
  • 8.4  Hotel Service
  • 9.0  Room Comfort
  • 9.4  Hotel Condition
  • 9.2  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (117) 8.8
Business (6) 7.4
Romance (2) 7.0
Family (7) 8.2
With Friends (4) 9.6
All Others (98) 9.0

Overview

Location.
This business-friendly property is located in London, close to Florence Nightingale Museum, London Aquarium, and Big Ben. Also nearby are London Eye and Parliament Square.

Features.
Park Plaza County Hall London has a steam room, a sauna, and a fitness facility. This 4.0-star London property features massage and treatment rooms and beauty services. Business amenities include a business center, meeting rooms for small groups, and audio-visual equipment. Park Plaza County Hall London has a restaurant, a bar/lounge, and a coffee shop/café. 24-hour room service is available. Event facilities include banquet facilities.

Guestrooms.
Amenities featured in guestrooms include air conditioning, coffee/tea makers, and minibars. Business-friendly amenities include desks, direct-dial phones, and voice mail. All guestrooms provide microwaves and refrigerators. Bathrooms feature hair dryers.

Notifications:

Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 0203 027 81 46

Facilities

Services

  • Beauty services
  • Breakfast available (surcharge)
  • Concierge desk
  • Doorman/doorwoman
  • Express check- in
  • Express check-out
  • Fitness facilities
  • Internet access in public areas - surcharge
  • Laundry facilities
  • Massage - treatment room(s)
  • Porter/bellhop
  • Sauna
  • Steam room
  • Wedding services

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business center
  • Library
  • Meeting rooms (small groups)
  • Room service (24 hours)

Rooms (all rooms include)

  • Air conditioning
  • Cable/satellite television channels
  • Coffee/tea maker
  • Cribs (infant beds) available
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Hair dryer
  • Housekeeping
  • In-room safe
  • Iron/ironing board
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Satellite television service
  • Voice mail
  • Wake-up calls

General

  • Air-conditioned public areas;
  • Bar/lounge;
  • Coffee shop or café;
  • Elevator/lift;
  • Number of floors: 14;
  • Number of rooms: 398;
  • Restaurant(s) in hotel;
  • Suitable for children;
  • Umbrella
Check-in time is 2 PM
Check-out time is Noon
Pets not allowed

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Recreation

  • Boat launch nearby
  • Helicopter/airplane sightseeing nearby
  • Racquetball/squash nearby
  • Running track/path nearby
  • Swimming nearby
  • Yoga classes/instruction nearby

Guestrooms Guestrooms

Everest Room

All rooms include All rooms include
  • Air conditioning
  • Cable/satellite television channels
  • Coffee/tea maker
  • Cribs (infant beds) available
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Hair dryer
  • Housekeeping
  • In-room safe
  • Iron/ironing board
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Satellite television service
  • Voice mail
  • Wake-up calls

Executive Studio

One double bed. One sofa bed in separate sitting area. Desk. Cable television. Direct-dial phone with voicemail. Refrigerator, microwave, tea and coffee facilities. Hair dryer, bathrobes, and slippers. In-room safe.

All rooms include

Studio Room

One double bed. One sofa bed in separate sitting area. Desk. Cable television. Direct-dial phone with voicemail. Refrigerator, microwave, tea and coffee facilities. Hair dryer, bathrobes, and slippers. In-room safe.

All rooms include

Superior Room

One double or two twin beds. Contemporary decor with a bright colour scheme and soft lighting. Cable television, direct-dial phone with voicemail, separate sitting area, refrigerator, tea and coffee facilities, safe, desk, hair dryer, bathrobes, slippers.

All rooms include

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.

Area map

Park Plaza County Hall London Southwark - Waterloo

A short guide to Southwark - Waterloo

South of the City, historic Southwark is packed with visitor attractions. Famous landmarks include Tower Bridge (the Tower of London is just north), Shakespeare’s Globe, and Tate Modern. Borough Market is gourmet heaven; the 17th-century George Inn is a picture-book pub. Tourists flock to the London Eye, a giant observation wheel which offers fabulous views of London.

see all hotels in Southwark - Waterloo

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Florence Nightingale Museum - 200 yards
  • London Aquarium - 200 yards
  • London Eye - 300 yards
  • Waterloo Station - 300 yards
  • Westminster Bridge - 400 yards
  • Royal Festival Hall - 600 yards
  • Royal National Theatre - 700 yards
  • Big Ben (Clock Tower) - 800 yards
  • Parliament Square - 800 yards
  • Victoria Tower - 800 yards

3.0+ mi

  • London City Airport (LCY) - 7.1 miles
  • Biggin Hill Airport (BQH) - 13 miles
  • London Heathrow Airport (LHR) - 15 miles
  • London Gatwick Airport (LGW) - 24 miles
  • White Waltham Airport - 28 miles
  • London Luton Airport - 28 miles
  • London Stansted Airport (STN) - 31 miles
  • Farnborough Airport (FAB) - 32 miles
  • Southend-on-Sea Municipal Airport (SEN) - 35 miles
  • Shoreham-By-Sea Airport (ESH) - 47 miles

Reviews

Park Plaza County Hall London 2008.09.18
Recommended Trip type: All Others "Location"

Reviewed by G of Gloucester on Sep 18, 2008

Absolutely brilliant, right behind County Hall and the Eye, close to Waterloo for trains to Hampton Court, and was able to stroll to PIccadilly Circus and Trafalgar Square, ideal location would use again.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2008.09.17
Recommended Trip type: All Others "Ideal location"

Reviewed by L of Dunstable on Sep 17, 2008

on the 14th september we stayed in this hotel for 1 night we needed to be at Waterloo station early sunday morning and this was an ideal stay.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2008.09.15
Recommended Trip type: All Others "Great Central Hotel"

Reviewed by A of Aberdeen on Sep 15, 2008

We were a goup of three staying in London for a leisure trip. This hotel is very central (Very close to the London Eye), and only 300m from the underground. The room was clean, comfortable, and had ample storage and room fopr the three of us. There was also a small kitchen with microwave, so if you were on a budget you could make your own meals. We didn't eat at the hotel (but the eating areas and menu's looked good!) as there are lots of restaurants close to County Hall. Overall this is a great hotel, in a very central location, ideal for business or leisure trips.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2008.09.12
Recommended Trip type: All Others "Excellent quality"

Reviewed by C of Rome on Sep 12, 2008

I was at the Park Plaza County Hall for 4 days the last weekend. We were a party of 3 and got a nice studio (can accomodate up to 4) at an incredible price. The studio was very new, clean, not very big but with a useful kitchen corner (microwave and all tools). The location is spectacular, 3 minutes waling from Westminster Bridge... we never had to use the underground. Overall the stay was very good to excellent.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2008.09.09
Recommended Trip type: All Others "Excellent location and great rooms"

Reviewed by T of Bath on Sep 9, 2008

Really impressed with the hotel room, not the usual tiny extra bed but a whole other room with plenty of space for all the family. I paid £45 extra for an upgrade to get a 'river' view and although it was nice to have this I dont know that I would bother the next time. The upgrade also included breakfast in the Executive suite but I have to say this was not very good as the staff were all over the show and made no real effort to keep the buffet stocked or clear tables etc. Overall the studio room really impressed us so we certainly go back!

Overall Rating

8.0 out of value="10"
  • 6.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2008.08.19
Not recommended Trip type: All Others "DISASTER"

Reviewed by J of BRIGHTON on Aug 19, 2008

SPENT ONE NIGHT AT THIS HOTEL WHILE WE AS A FAMILY WENT TO THE THEATRE IN TEH WEST END.STARTED BADLY WHEN THE FIRST ROOM WE WERE GIVEN WAS FILTHY DIRTY,APART FROM THE BED THAT HAD BEEN MADE.WE WERE MOVED TO A BETTER ROOM AND GIVEN FREE BREAKFAST VOUCHERS SO ALL SEEMED TO BE RESOLVED.hAD A FANTASTIC EVENING AT THE THEATRE AND CAME BACK TO THE ROOM AND WENT TO SLEEP ONLY TO BE WOKEN AT 3 DIFFERENT TIMES BECASUE SOMEONE WAS SMOKING IN ANOTHER ROOM WHICH CAUSED ALL SMOKE ALARMS TO GO OFF IN THE WHOLE HOTEL-SURELY THERE IS A BETTER WAY OF MONITORING THIS AS RECEPTION DID KNOW WHO THE CULPRITS WERE!!!WE THEN WENT TO BREAKFAST-THE ROOM WAS WHOLLY INADEQAUTE AND COULDNT ACCOMODATE ENOUGH PEOPLE RESULTING IN PEOPLE QUEUING AN HOUR FOR BREAKFAST.THEN TO ADD INSULT TO MANY INJURIES RECEPTION WAS NOT AVAILABLE TO CHECK OUT AS IT WAS SO BUSY.

Overall Rating

4.0 out of value="10"
  • 4.0 Hotel Service
  • 8.0 Hotel Condition
  • 6.0 Room Comfort
  • 2.0 Room Cleanliness
Park Plaza County Hall London 2008.08.14
Recommended Trip type: All Others "Fanily friendly haven!!"

Reviewed by K of Darlington on Aug 14, 2008

This was a great place to stay. Two minutes from London eye. We had two children with us aged 7 and 10 and they were more than happy. Their pull out sofa bed was set up ready and was bigger than our king size bed. Nice seperation between the areas in our studio. Would go back and highly recomend it.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2008.07.29
Recommended Trip type: Business "Fantastic Hotel"

Reviewed by a Hotels.com guest on Jul 29, 2008

Cant fault it!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2008.07.23
Recommended Trip type: All Others "very good"

Reviewed by C of Manchester on Jul 23, 2008

Very good hotel, new, clean and good location.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Park Plaza County Hall London 2008.07.08
Recommended Trip type: All Others "Can`t wait to go back"

Reviewed by J of Basingstoke on Jul 8, 2008

Great hotel, close to Waterloo station, very friendly, clean, modern studio room inc kitchen, microwave, fridge etc

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2008.05.09
Recommended Trip type: All Others "Very well done"

Reviewed by M of USA on May 9, 2008

We stayed 4 nights in this hotel, in 2 types of rooms, and for London accommodations and rates, it was a good bargain. The location was ideal, close to 2 underground stops, and walking distance to tourist areas. Service was excellent.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2008.05.07
Recommended Trip type: All Others "Great hotel in a fantastic location"

Reviewed by J of Ely, Cambs on May 7, 2008

The Park Plaza County hall is a great hotel located on Londons south bank, only a few minutes from the London Eye and Westminster. Transports links are good with several tube stations close by, and also there are several car parks within walking distance of the hotel if you driving in. Waterloo is close to the hotel as well. On arrival we were upgraded to an executive room which was very plush and larger than most one bed flats in London! It had seperate living areas and included a small kitchen type area. Staff were friendly and only to happy to help if you had any requests. The only downside of the hotel would have to be the breakfast. I have had several of these buffet type breakfasts at a few different chains of hotel, but this was possibly the most disappointing. It was luke warm at best and didnt offer much choice. However, dont let this put you off as there are lots of restaurants and breakfasts offerings around the corner so it really is no big deal! I would recommend the hotel, and would stay here in the future. It is very well priced for a hotel of this quality and this location in London.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2008.05.02
Recommended Trip type: All Others "Central luxury"

Reviewed by S of Worcestershire on May 2, 2008

I was upgraded to an executive suite which started me off on the right foot - staff were welcoming and courteous. I have never seen such a clean bathroom - it was positively dazzling, and the whole suite was spacious and well equipped. The bedding was luxurious and very comfortable. My only quibble was a lack of mirrors - in particular, no dressing table. But maybe I'm just too vain!

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2008.04.29
Recommended Trip type: All Others "truly magical!"

Reviewed by N of kent on Apr 29, 2008

the staff at the hotel we're extremely helpful and kind. room was huge an so comfortable. our bed was massive. i even managed to pick a pink themed hotel which i was most impressed of! room was tidied daily (even my boyfriends smelly socks!) room service was quick and really nice.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2008.04.22
Recommended Trip type: All Others "Can't wait to go again"

Reviewed by T of East London on Apr 22, 2008

Staff were friendly, rooms were comfortable too. Didn't want to leave.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2008.04.17
Recommended Trip type: All Others "Fabulous Hotel Will Visit Again"

Reviewed by P of Barnsley on Apr 17, 2008

Excellent Position Rooms very spacious (4 in ours 2 adults 2 teenage children) liked the use of microwave mini fridge 2 tv's saved quite a few arguments!! Bar staff very pleasant, all reception staff very helpful + door man gave excellent service sorting taxis out for us

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2008.03.23
Recommended Trip type: All Others "very impressed"

Reviewed by b of eastleigh, hampshire on Mar 23, 2008

I went to Park Plaza last week, I took my boyfriend there for his birthday. Hotel was lovely!! A quick walk from Waterloo station, very useful as I was travelling by train! Room was lovely, great condition, modern, comfy bed, lovely bathroom and great veiws from my room! Most of the staff were really friendly and helpful. It was a little pricey but I would definately go there again!

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2008.03.03
Not recommended Trip type: Business "looks good but looks aren't everything"

Reviewed by j of san francisco on Mar 3, 2008

the park plaza looks great, with stylish neon lighting illuminating the columns in the front entrance and the lobby and restaraunt sporting chic design, however there were too many basic things that just didn't work for it to leave an impression as a nice place to stay. especially for the amount being charged. to expound... one of the elevators was broken half of my 5 day stay. the ones that did work were annoyingly slow and usually packed like sardine cans as a result. the 3rd night of my stay, the heater in my room malfunctioned and I had to move rooms at 3 am, only after having the front desk tell me that they "fixed" something so i should wait and see if it worked. it only led to having to call again and firmly say I'm moving give me another room. I payed 8 gbp per day for internet service which was slower than the slowest dial up connection. I called the front desk yet again about this and they said they would have some one chek it out in the morning but it never improved. as nice as my bathroom looked I had to drape a towel over the shower head to keep it from spurting water up and out of the shower all over the bathroom floor. The rooms were generally nice, and the location was good, right nxt to county hall, but realizing the amount that was being charged and the state of neglect that many of its components seemed to be in caused general cringe. not worth the money go elsewhere until they decide there not too chic to pay attention to "lowly" maintenence.

Overall Rating

6.0 out of value="10"
  • 6.0 Hotel Service
  • 4.0 Hotel Condition
  • 6.0 Room Comfort
  • 8.0 Room Cleanliness
Park Plaza County Hall London 2008.02.23
Recommended Trip type: All Others "Good hotel - has potential to be great"

Reviewed by K of London on Feb 23, 2008

The Park Plaza county hall is a new hotel and as such is in fantastic condition. The hotel itself is sleek, very well styled and is very comfortable. The let downs for me where rough around the edges service, incorrectly printed menus, slow room service and an eternal wait for the lifts. I think these are minor opening glitches that hopefully should improve. Overall I was impressed with the luxurious feel, style, and location.

Overall Rating

8.0 out of value="10"
  • 6.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2008.02.19
Recommended Trip type: All Others "Fab Hotel Will Definately being going back"

Reviewed by C of Hampshire on Feb 19, 2008

This hotel was fabulous. The staff were very friendly and helpful. We were ungraded to a studio which was great but have no idea what the exec rooms are like. We loved it as a couple but would definately consider taking our 18 month old daughter there as it was very family friendly. It's a 2 minute walk from the embankment, london eye, the London Aquirium, Dali Exhibition etc. and less than 5 minutes from Waterloo. We'd recommend having a nightcap in the hotel bar or a few drinks before you go out.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness

The following English reviews were posted by Hotels.com guests from other countries

Park Plaza County Hall London 2009.09.28
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Sep 28, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.09.23
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Sep 23, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.09.01
Recommended Trip type: All Others "Perfect"

Reviewed by G of Brighton on Sep 1, 2009

Friendly and helpful staff, lovely well arranged room for 2 adults and one 8 year-old. Great location for London Eye, South Bank and West End.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.08.31
Recommended Trip type: All Others "Great Location"

Reviewed by J of Medway on Aug 31, 2009

Excellently located for the London Eye / Waterloo Stn, with remarkable soundproofing given its central location. We were given a free upgrade upon arrival, and our studio was excellent. Some minor niggles - one being that the bath plug did not fit properly so the bath constantly drained, the other that the shower leaked meaning the room smelled vaguely of damp. Nice bar / cafe area and friendly staff, although their local knowledge was not extensive. I would happily return.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.08.25
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Aug 25, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Park Plaza County Hall London 2009.08.25
Recommended Trip type: All Others "Reasonable price and great location"

Reviewed by A of Cardiff on Aug 25, 2009

We were in London for a weekend break and found the Park Plaza County Hall to be perfect for what we wanted. The location is spot on for the South Bank and a few minutes walk from Waterloo station for good links into the West end etc. The hotel itself is large (14 floors). On arrival we had a complimentary upgrade to an executive suite. There was no particular reason I could think of for this so was very pleased when they informed us we had been upgraded! The room was very spacious and modern with a nice bathroom. The view was spoilt slightly by the building works over the road but this could not be helped. We could see Big Ben from our window which was nice. We did not have breakfast in the hotel as this was an extra £12.50 per person per day. I thought that this was slightly excessive so we got breakfast elsewhere. I used the gym facilities both days we were there and it was excellent. Well equipped and clean. Overall, I would definately recommend this hotel to anyone wanting a weekend in central London.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.08.25
Recommended Trip type: All Others "Excellent Location Shame about the lifts"

Reviewed by p of Bridgend on Aug 25, 2009

Absolutely 1st class service, very keen to impress. Did not try the breakfasts as pricey (try Slug & Lettuce around corner for breakfasts less than 1/2 the price). Only complaint would be the lifts - we were only on the 5th floor but every breakfast time it was impossible to get up or down from the 5th floor, so can only imagine the frustration if you were on the 13th or 14th floors having to lug your luggage down the stairs! Location was superb, 10 mins walk from Waterloo, 2 mins from London Eye.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.08.25
Recommended Trip type: Business "Brilliant location"

Reviewed by j of peterborough on Aug 25, 2009

the room was well prepared, beautifully aired and clean. I may have been lucky , but the room allocation was perfect too, no peripheral noises during the night. Will definitely use this hotel again.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.08.22
Recommended Trip type: Romance "luxury"

Reviewed by a Hotels.com guest on Aug 22, 2009

I stayed in an executive suite. All the amenities, plenty of space, great view of Big Ben. Easy cab ride anywhere. Very friendly staff.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.08.16
Recommended Trip type: All Others "A well located hotel with great facilities"

Reviewed by D of North Yorkshire on Aug 16, 2009

The hotel is very well located for lots of London's attractions and only a few minutes work from Waterloo Tube and Railway Station. We (me, my wife and teenage son) stayed in a studion that contained a double bedroom, bathroom, kitchenette and living room where the sofa made up into a double bed. This was ideal for the three of us and all of the facilities where to the highest standard. When we go back to London again we will definitely stay at this hotel or its sister hotel that is currently under construction opposite.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.08.15
Recommended Trip type: All Others "Fantastic!"

Reviewed by R of Valencia on Aug 15, 2009

An amazing hotel. When we arrived, we were immediately upgraded to the next level of room type and the room was exceptional! The bathroom, bedroom, living room... everything, inc. the Nespresso machine! (A great touch). The staff were very very helpful, especially when I had to cancel train tickets and book other ones. Location is brilliant and is by far the best hotel I've stayed in, closely followed by the same chain's hotel by Lambeth Bridge. Definately recommended!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.08.09
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Aug 9, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.08.06
Recommended Trip type: All Others "Great location"

Reviewed by L of Southsea on Aug 6, 2009

We chose this hotel because of it's close proximity to Waterloo, only a few minutes walk. The room was great for our family of four as the children had the sofa bed in the sitting room, which was sort of partitioned off by a kitchenette to the bedroom. It felt like we were in seperate rooms, which a welome change to the usual family room. The room was clean and well equipped with enough towels for all us, another welcome change.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Park Plaza County Hall London 2009.08.04
Recommended Trip type: All Others "Excellent hotel in great location"

Reviewed by L of kidderminster on Aug 4, 2009

staff were very friendly and helpful. The hotel is in an ideal location and catered for our needs very well. We were even able to get our bus tour tickets straight from the hotel desk and staff explained where to go. would definately go there again!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.07.28
Recommended Trip type: All Others "Excellent service at reasonable prices"

Reviewed by A of Oslo on Jul 28, 2009

This is a well situated, high quality hotel a friendly and professionally service-minded staff. If you are lucky (as we were) to get a room above lower floors, you will have nice views over the city.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.07.05
Recommended Trip type: All Others "Were willing to cater for all needs"

Reviewed by M of Newcastle on Jul 5, 2009

I was very impressed as i have a four year old Autistic child. I wanted to give him siomething to eat before we went out, i looked at the menu and there was nothinh on there that my son would have liked, when i rang room service and they sorted out a small plate of mash carrot, peas and broccolli at a very affordable price of £4.50 and was at our room within 20 minutes. The upgrade to the executive room was well worth it as the view from our room spectacular and the air-conditioning was brilliant as it was over its 30s that day. The breakfast kept us going until tea time as they were very filling. I would defiently consider going back again.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.06.24
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Jun 24, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.06.23
Recommended Trip type: All Others "Top notch"

Reviewed by M of Isle of Man on Jun 23, 2009

Great hotel, conveniently located. Upgraded to suite at a reasonable price...recommended if only to receive lounge access and breakfast.

Overall Rating

8.0 out of value="10"
  • 6.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.06.16
Recommended Trip type: All Others "One night wish it could have been more"

Reviewed by k of exeter on Jun 16, 2009

An excellent hotel, very close to many south bank attractions, within walking distance to Trafalgar Square and the west end. The staff are friendly and helpful, the rooms are superb, although we did upgrade to an executive room with views towards the London Eye and the river. One slight problem is finding the car park but once you realise its next door, its ideal.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.06.10
Recommended Trip type: All Others "Nice hotel and excellent location"

Reviewed by W of Nottinghamshire on Jun 10, 2009

My wife and I stayed here at New Year and were well impressed with the hotel and its location. It is a good all round hotel and we would recommend it.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Park Plaza County Hall London 2009.06.10
Recommended Trip type: All Others "Super hotel but disappointing Health Spa"

Reviewed by A of Dublin on Jun 10, 2009

Had a fantastic 3 night stay in the hotel. Service and in particular the breakfast was excellent. Executive Lounge was a lovely relaxing place to chill out in the evenings. However, on 5 separate occassions, we tried booking treatments in the Health Spa. The beautician was never there. It appears she works on call and when we finally got through on her phone, she was not able to make it in for a time that suited us. Aside from this though we had a fabulous stay.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Park Plaza County Hall London 2009.06.06
Recommended Trip type: With Friends "Great Hotel"

Reviewed by a Hotels.com guest on Jun 6, 2009

The staff was very helpful. We had a great room. The hotel was beutiful. The only bad thing was slow elevators. Everything else was great!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.06.02
Not recommended Trip type: Romance "Dirty Sheets!"

Reviewed by Lox of Houston on Jun 2, 2009

This hotel has a great location. You can walk to most of the big tourist spots. Right next to Waterloo Station for trains and subway. We took the subway from Heathrow to the hotel for 4 pounds each. Hotel a 5 min walk from the station. My big complaint was our sheets were dirty - filthy actually. There was also no top sheet. Yours and everyone elses sweaty body rubs against the comforter. When we complained about the sheets, they sent up a porter with 2 sheets in his hand. No apologies, didn't make the bed. No wash cloths available. Air conditioning poor, but this was a complaint throughout Europe.

Overall Rating

4.0 out of value="10"
  • 6.0 Hotel Service
  • 6.0 Hotel Condition
  • 8.0 Room Comfort
  • 2.0 Room Cleanliness
Park Plaza County Hall London 2009.05.26
Recommended Trip type: All Others "Very enjoyable stay for the whole family"

Reviewed by D of Herts on May 26, 2009

Hotel location is very good although reception area of the hotel is not too impressive. Think they are limited by space. Staff are all polite and helpful - it was no trouble to show us the room available at an optional upgrade which I would strongly recommend. Room a little bigger but the other add ons make it worth while - breakfast and also complimentary drinks and nibbles in the executive lounge (small, but a nice terrace if you are lucky enough to have sun). Beds and bedding comfortable and breakfast good. Would happily stay again.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.05.18
Not recommended Trip type: Business "keep hold of your valuables"

Reviewed by a Hotels.com guest on May 18, 2009

this may seem like a sophisticated hotel but just be aware that although people may look respectable it doesn't meant they are. After arriving and settling in the bar to do some work, I had my handbag stolen literally from under my nose. The hotel were quick to react once I realised it had gone although the police never actually arrived on the scene. Just make sure you're very aware of people around you at all times.

Overall Rating

4.0 out of value="10"
  • 6.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Park Plaza County Hall London 2009.05.01
Recommended Trip type: Family "Great location"

Reviewed by a Hotels.com guest on May 1, 2009

Close to many attractions, right across the Thames from the Big Ben. The studio we were staying in was surprisingly roomy and quiet. The only problem we encountered was inadequate amount of soap, towels, coffee etc. Housekeeping delivered quickly and cheerfully when called.

Overall Rating

8.0 out of value="10"
  • 6.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.04.18
Recommended Trip type: All Others "fantastic family venue"

Reviewed by D of Belfast on Apr 18, 2009

My wife and myself stayed at the Park Plaza with our two daughters for an Easter holiday break. We had a fabulous time and would recommend this hotel to anyone! the reception staff were courteous and friendly, and we were offered a room upgrade on arrival for a very reasonable cost. The room was comfortable and clean, with excellent coffee maker and TV channel and film choice. Location was excellent, right beside underground and short walk to Big Ben etc. In all, FANTASTIC!!!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.03.31
Recommended Trip type: All Others "Great location"

Reviewed by C of Ireland on Mar 31, 2009

Great location, good quality hotel, I would recommend this hotel for a stay in London.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.03.30
Recommended Trip type: All Others "Ace - would stay again"

Reviewed by J of Cheltenham on Mar 30, 2009

Basically it was great, the only slight issue was the room was quite hot, aircon didnt cool it down and no windows open 'cause they were a wall. But wow it was amazing best hotel ive been in.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Park Plaza County Hall London 2009.03.24
Recommended Trip type: All Others "If you need to separate a snorer"

Reviewed by a Hotels.com guest on Mar 24, 2009

To my delight the room was effectively divided in two by the bathroom and kitchenette. This meant that we could separate the snorer (my mother) from the the non-snorers (myself and my sister). This resulted in us having a wonderful stay and a sound nights sleep.

Overall Rating

8.0 out of value="10"
  • 6.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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