Easy to find and the Staff was great. They gave great directions to help us get where we needed to be !!Genuine Hotels.com guest review
"Family of 5 Quick trip to NYC"
Hotel was very nice & clean, everyone was very nice. We didn't do any exploring in Staten Island so don't know about the location so much but used the free shuttle to the ferry. Room was great, would stay again for sure!Genuine Hotels.com guest review
"Wonderful place to stay - excellent staff"
Our group of 25 stayed at the hotel for 8 nights. We traveled into NYC for three days and then to Brighton Beach for 4 days to work with a local church. First of all, the rooms far exceeded our expectations. Not only were they very clean (on a daily basis), but they were spacious. We did not have any problems while at the hotel, but we did need quite […] a bit of direction in finding areas around the city. The staff was incredibly helpful in this area. They made great suggestions concering restaurants for our group, and they provided directions to the ferry (which we enjoyed several days). I cannot express enough thanks to the staff as they helped make our group's trip a wonderful experience. This not only includes the front desk, but it also includes the great breakfast we enjoyed and the maid service at the hotel. Needless to say, we would love to head back to NYC and repeat this stay on Staten Island. Read moreGenuine Hotels.com guest review
"Nice hotel with convenient location"
We had a very nice if short stay. The bed was one of the most comfortable I ever slept in (but maybe that was because we were very very very tired). Overall, very nice, I would go there again. The only downside: it's a little on the expensive side!!Genuine Expedia guest review
Good breakfast choices. Just wish the pool was open all day. I think the hotel needs a sauna or hot tub for sore tourist legs after site seeing all around NY. There was a large group of kids that were very noisy most of the nights I was there! Then at 4am a Mother daughter were arguing next to my room.... You might think to put young teens on a different […] floor than adults who are just trying to get a good nights sleep.. Read moreGenuine Hotels.com guest review
"Busy highway noise"
My room faced a very busy highway 100 foot away from the hotel. Sleep was almost impossible. I cannot recommend anyone stay in that hotel, EVER. I have stayed in your hotels coast to coast, if fact, we looked for your hotel but not in this location, that's for sure.Genuine Expedia guest review
Staff very helpfully. Shuttle to the ferry was a plusGenuine Expedia guest review
"Great value for NYC vacation"
We planned a family vacation to NYC and looked at rates in Manhattan, then decided to look outside. The rates at this hotel were very favorable in comparison to the Manhattan rates. I called the hotel before our arrival to confirm that there was a bus route to the Staten Island ferry and was informed there was a free shuttle service that could be scheduled […] the day before to take us to the ferry. The trip to the ferry generally ran between 20 and 40 minutes, but we didn't mind as the parking at the hotel was free. The shuttle stops running at 10:30 pm, so we did have to take the bus a couple of times. When we arrived at the hotel, we found the staff to be extremely friendly and our rooms to be very clean, with small refrigerators, which we put to good use. The pool hours are limited, but there is a lifeguard on duty when the pool is open, good for the kids after a day in the city. Breakfast was more than we expected, with make your own waffles, cereal, fruit, scrambled eggs, breakfast meats, bagels and sweets available. Most important, the coffee was really good. When we asked for a local pizza place, we were recommended to a local restaurant that served what we felt was the best pizza we've ever had. It was so good that we went back. We had such a good time and had such good service that when we go back to NYC, we will definitely stay at this hotel again. Read moreGenuine Hotels.com guest review
"Stayed here while touring NYC."
NYC hotels were very expensive($300+) during graduation week in May so we decided to stay on Staten Island. It is vital to make early reservations with the hotel shuttle. Once, the driver never got the message about the pick-up from the ferry so we waited 1 1/2 hrs! Otherwise, the shuttle service worked well. We enjoyed our stay here and found the Staten […] Island ferry ride 2X/day relaxing and enjoyable. Read moreGenuine Expedia guest review
"Hotel treater us well , staff friendly ."
hotel was clean, staff friendly, breakfast good ,all staff very helpfulGenuine Expedia guest review
"$220 per night? Really?"
You know, the hotel was fine. The service was fine. The breakfast was awesome, but honestly, that was the only thing to justify the $220/night cost of the room. I think the 14.2% city tax is what makes the cost outrageous. Which is too bad. The taxes on Staten Island are giving this fine hotel a bad name.Genuine Hotels.com guest review
Response by Hampton Inn & Suites Staten Island Dear Liza, I want to thank you for sharing your experience during your stay. Unfortunately Our rates can be high depending on when the reservation is made, as they are based on the occupancy of the hotel, and I can guarantee you that you are definitely saving from what the hotels in the city are asking for. Our standard rooms are any where from 159 to 199 plus taxdepending on occupancy, and our suites start out at 209 plus tax and can be as high as 250. It all depends on the room type and the day that you are looking for, because of this we do our best to make you feel that you are home away from home while you are staying with us. I want to thank you for taking the time to review us and hope to see you in your future travels. Sincerely Jamarow
Over the top service by front desk. Took five room tour to find one that suited allergy issues. Exvellent restaurant suggestion. Highly recommend.Genuine Hotels.com guest review
Response by Hampton Inn & Suites Staten Island Dear john, Thank you so much for taking the time to share your experience with our property. We are thrilled to hear that our front desk staff provided you with great service and was able to find a comfortable room for you. Best ! Jamarow
I was disappointed in the rooms cleanliness. Bathroom floor dirty and lots of dust on furniture like it hadn't been cleaned in awhile. Carpet seemed dirty also. Usually very pleased with the Hampton Inn. Also we were in room facing highway.. Can hear a lot of noise from traffic all night! Breakfast and staff was awesome!!Genuine Expedia guest review
Great hotel - great location to take the Staten Island Ferry and tour NYC. Fast check-in and check-out, very friendly!!Genuine Expedia guest review
We booked this hotel on short notice, family funeral. We've had wonderful experiences at other Hampton Inn's and thought this would be the same. From the warm greeting we received upon entering until the good-bye we received at our exit, again, it was a wonderful Hampton experience. Our room was spacious, clean and very comfortable. The housekeeping […] staff was sensitive to our need for privacy the day after we buried my husbands mother. The hotel has everything one could need for any length stay. When we stayed in they provided delivery menu's for a wide variety of restaurants in the area. The breakfast provided was varied and plentiful. The gentleman in charge of the breakfast area was friendly and helpful. The front desk personnel were also exceptionally helpful and friendly. When in Staten Island, we will be staying here again, Read moreGenuine Expedia guest review
fantasticGenuine Hotels.com guest review
Response by Hampton Inn & Suites Staten Island Dear San Dee Thank you so much for sharing your experience during your stay. We are excited to see that you enjoyed your stay and look forward to seeing you in the future should be in the same area. Best! Jamarow
Very comfortable.Staff were very accomodating.Breakfast could have been better.Genuine Hotels.com guest review
Response by Hampton Inn & Suites Staten Island Dear mark m, Thank you so much for sharing your experience during your stay. Our staff will be thrilled to recieve your review and know that all their hard work and attention to detail is much appreciated. We hope to see you in your future travels Sincerely, Jamarow
"Great place for a restful stay."
I have stayed her a number of times over the past four or five years. I keep coming back because the hotel is well managed, the staff members are courteous and professional, and the housekeepers do a great job. It is also conveniently located.Genuine Expedia guest review
Excellent staff, breakfast awesome, 24 hr coffee wonderful.Genuine Hotels.com guest review
"Home Away From Home"
30 families displaced by Hurricane Sandy are staying at this hotel. The staff are definitely sympathetic to their situation. I overheard one staff member, at the breakfast bar, ask a little girl about her brother, like a neighbor or relative would. The Hampton Inn is not home for these 30 families, but I believe the staff are trying to make them feel […] at home. I gave the comfort of the room a 4 instead of a 5 because the TV was small for the viewing distance. Definitely would not stop me from coming back next year. Read moreGenuine Expedia guest review
"Very nice stay!"
We had a excellent stay in Staten Island. The staff were very helpful with directions, it is a newer hotel and full breakfast included with stay. We would highly recommend this hotel.Genuine Hotels.com guest review
a very enjoyable and relaxing place to stayGenuine Hotels.com guest review
"Needed a room for one night-just perfect!"
Welcoming staff, room very nice and clean, bed so comfortable! Will stay there again!Genuine Expedia guest review
"The suite fit our family perfectly."
Price was more than I wanted to pay, but I was very pleased with the accomodations.Genuine Hotels.com guest review
It was Great!. We loved the room, very nice and clean. The people at the front desk nice and kind. It was not so close to the city like We thought, but the ferry terminal it was about 20 minutes from the hotel. Our son enjoyed every day staying here, Thank You!Genuine Hotels.com guest review
All and all the hotel was very nice and convenient for a party we had to attend in S.I. The rooms were big and the flat screen t.v. and Wifi were great. The only complaint was that the A/C unit was very noisy but I didn't call Maint. because we were only there 1 night.Genuine Hotels.com guest review
Hotel is excellent! I grew up in the area and was visiting family, the accommodations and value were great. Only very minor point is that the pool by law must have an on-duty life guard so it was only open from 5 PM to 10 PM but still not a big deal really...Genuine Hotels.com guest review
Great location and close drive to ferry into NYC. Hotel service including breakfast buffet was excellent definitely recommend this hotelGenuine Hotels.com guest review
"Quiet and hidden."
Hidden in an officce park at a great location for getting on and off the island. Everything new and fresh looking. Internet was too slow to stream anything. Had to use my phone for that. Breakfast area was wonderfully bright and airy.Genuine Hotels.com guest review
Everything was great, except for the quality and texture of the toilet tissues in the roomGenuine Hotels.com guest review
"Good Night Sleep!"
To sum it up in one word....GREAT!Genuine Hotels.com guest review
Everything was up to par except the noise of the highway.. Kept me up the whole night.. I was told by a friend that if I stay there to request even room numbers so I would be on the parking lot side...well I got room 219 !!Genuine Hotels.com guest review
Clean room, great size for the money, excellent priceGenuine Expedia guest review
"Stay at this hotel -- great service"
I was very pleasantly surprised to find that this hotel had exceptional customer service. We had two rooms reserved to stay the night after a family function. When we arrived, the front desk people were very helpful, very friendly and made us feel incredibly welcome. Our rooms were large, spotless, and comfy. The bed is very comfortable. The shower […] was oversized and there were plenty of towels and extra pillows. The airconditioner worked great and kept us cool. We used the fitness center and it was clean, everything worked great and it was empty. The complimentary breakfast was pretty standard yet the fresh fruit salad was an extra treat. One problem is that the only eggs available were with meat and I'm a veggie, but the oatmeal and fruit sufficed. Great location, lots of restaurants nearby and very safe. I would definitely recommend this for families. Read moreGenuine Hotels.com guest review
Hotel seems a bit run down.Genuine Hotels.com guest review
"New York Visit"
Hotel used as a base to visit New York, Staten Island ferry 15 to 20 minutes car journey away. Breakfast good although sometimes slow in replenishing items. On one occasion one of our party's room wasn't' fully serviced. Altogether, A good hotel.Genuine Hotels.com guest review
"Good but not great"
Hotel rooms and facilities were excellent. Very clean. Main issue was noise of the traffic from the freeway, which is loud if you are on that side and may well disturb your sleep so be warned. Also the breakfast was a little underwhelming.Genuine Expedia guest review
"Nice hotel but eat breakfast somewhere else"
The buffet breakfast was the worst I have ever had, eggs and sausage were almost inedible. The room was comfortable and clean.Genuine Hotels.com guest review
"Nice hotel but not so easy to get to Manhattan"
Hotel is well maintained and the staff was very nice and helpful. However, the "shuttle to the ferry" service is not really convenient/flexible to use. Also, the hotel charged us for the room on the credit card even though it was pre-paid via expedia (they did correct the error but still...)Genuine Expedia guest review
"Definitely would stay there again"
The hotel has no fancy frills, but has all you need, all the staff are very pleasant and helpful. The breakfast system is very good,the room has a super large bed.All areas very clean.The jogging/ exercise circuit outside was excellent. A larger green space outside would have been nice and use of the pool in the morning as well as the evening maybe […] ? Read moreGenuine Expedia guest review
"gutes Hotel bei NY"
Das Hotel ist sehr gut, Einkaufsmöglichkeiten sind etwas weiter weg, aber sehr gut. Als Familie wollten wir nicht direkt in NY wohnen und mit dem Wagen und der kostenlosen Staten Island Fähre sind wir relativ schnell und kostengünstig nach NYC gekommen. Ein Parkplatz am Fähranleger kostet den ganzen Tag z.ZT. 7USD. Trotz der Nähe zum Flughafen und der […] Einflugschneise haben wir vom Lärm nichts mitbekommen. Der Kaffee ist hervorragend und beim Frühstück wird immer wieder nachgelegt. Allerdings waren die Omletts wohl nicht so gefragt und entsprechend ein wenig trocken, aber lecker. Unsere Kinder haben sich über heiße Schokolade und Waffeln gefreut. Read moreGenuine Expedia guest review
"Sehr guter Ausgangspunkt für Stadtbesichtigung NY"
Saubere Zimmer, sehr nettes und hilfsbereites Personal, Sauberkeit der allgemein zugänglichen Bereiche (Frühstücksraum,Aufzug,Bereich hinter der Rezeption(Safe) , lässt sehr zu wünschen übrig. Shuttle zur Staten Island Ferry ist leider nur über das benachbarte Hilton buchbar, aber es fährt auch ein Bus vor dem Hotel ab. Mit Mietauto problemlos parken […] direkt an der Fähre für 8USD pro Tag. Read moreGenuine Expedia guest review
"Goed hotel op Staten Island"
Een betaalbaar hotel waar we met ons gezin (2 volw en 3 kinderen) een ruime kamer hadden. Met een shuttlebus (gratis) wordt je naar de Staten Island Ferry gebracht. Dit is een gratis Ferry van Staten Island naar Manhattan NY.Genuine Expedia guest review
"Shuttle zum Flughafen und staten Island Ferry"
Das Hotel liegt etwas abgelegen(d.h. Keine Lokale/Geschäfte in unmittelbarer Nachbarschaft),bietet jedoch einen kostenlosen shuttledienst (vorherige Anmeldung erforderlich) und Parkplatz. Sehr angenehm. Die Zimmer sind sauber und gut ausgestattet (Mikrowelle und Kühlschrank etc. ). Frühstück ist inbegriffen und bietet ausreichende Auswahl.Genuine Expedia guest review
Sehr gut, um Kurztrips nach New York durchzuführen. Shuttle zur Fährstation ist vorhandenGenuine Expedia guest review
mala actitud de los empleados, el transporte del hotel al ferry nunca esta disponibleGenuine Hotels.com guest review
"Sehr schöner Aufenthalt"
Ich kann nur sagen typisch Hampton Inn. Alles war zu unserer vollsten Zuriedenheit, auch der Transfer zur Fähre nach Manhattan hat super geklappt und das bei schwierigen Wetterverhältnissen. Hin und Rückfahrt muß man an der Rezeption abstimmen dann ist es kein Problem. Das Frühstück ist super und die Zimmer schön,ruhig,sauber und sehr komfortabel. Sehr […] zu empfehlen. Read moreGenuine Hotels.com guest review
Premier voyage à Wilwood, je ne peux donc pas comparer. Très agréable avec les enfants, accès direct à la plage. Coin tranquille, à 3-4 km des manèges. Près de Cape May. Climatiseur dans la chambre, un peu bruyant mais efficace. Cuisine complète..vaisselle essentielle seulement. Prévoir sel-poivre, essoreuse à salade et autres petites commodités.Genuine Hotels.com guest review
"hotel molto buono per tutte le categorie di ospiti"
albergo utile per chi vuole visitare New Yoirk senza svenarsi, in una gradevole situazioneGenuine Expedia guest review
"Hotel agréble un peu excentré"
A 1 H 30 de Manathan mais très propre et le personnel est agréableGenuine Hotels.com guest review
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