"4th of July Vacation in Savannah"
The location was great, within walking distance to everything we wanted to see. I loved that the hotel offers valet parking, since parking in Savannah is difficult at best. The staff was friendly and helpful. The hotel was clean and neat. Overall it was a wonderful stay. However, the pool pictured is a complete fabrication. The actual pool is a small […] "bather" where only a couple of people can get in at a time and there is no swimming. This was only a slight letdown for us since we were there explore Savannah - but if I had booked this hotel hoping to spend time at the pool I would have asked for my money back. Read moreGenuine Hotels.com guest review
The room and cleanness of it was quite nice. However, the room did have a musky smell to it the entire stay we were there. Room service (maid) came early- 9 AM. I didn't like how the majority of the time I came out the room, the maids carts for room service always seemed to crowd the hallways. On a great note, I liked the location and it was in a great […] walking distance to River Street and we didn't have to drive many places in the town! Read moreGenuine Hotels.com guest review
I paid $571 and 2 days worth of parking for $18 per day making the cost for the room alone $607 for 2 days. The room I viewed on the picture when I booked the room looked 10 times better than the dinky small little room I actually got. I had a lady I care about with me.Trying to impress her with the nice room close to River Str and it was small.Not […] the room I was lead to believe I was getting.The carpets were dirty Etc. It was embarrassing. The City was fun at night, The scenery was nice, The Restaurants were nice. But the Holiday Inn can't take credit for Savannah being beautiful only the City can. We went down stairs Saturday morning expecting at least a continental breakfast for free. To our surprise their were some fruit,Nice eggs with peppers onions and grits. We thought how nice. After making a plate. A small woman approach's us and ask are you with the wedding party? We say why no. The next thing you know she is at the computer screen ringing up a bill for about $28.00. We could have went to a nice Restaurant down town with ambiance for that. So quite frankly I will never! Stay at a Holiday Inn ever again! Read moreGenuine Hotels.com guest review
"Nice Place to Stay"
The hotel is centrally located to many attractions and is nice. The staff were very helpful and professional.Genuine Hotels.com guest review
Holiday Inn provides a reliable, "no surprises", level of service that is always a pleasure.Genuine Hotels.com guest review
"it was ok"
the room was small the carpet was old and very dirty in our room good location the swimming pool is nothing like the picture and not clean.Will not stay there again.Genuine Hotels.com guest review
"Try Another Location"
The overall experience was ok, but for 150+ per night, I think I will try another hotel next time. Good: Staff was very friendly, room was exceptionally clean, hotel itself was very neat and well maintained. Bad: A/C didnt really cool the room until about 5am, no parking only valet for $18 per night, only three bath towels (had to call for more), last […] but not least the huge pool on this websites picture is a myth actual pool was a 20 X 50 and in a shaded location(Freezing Cold) in June. Read moreGenuine Hotels.com guest review
"Walking distance to historic district"
Stay was awesome, but room would have been less expensive had I booked directly with hotel.Genuine Hotels.com guest review
"Great location for the historic district."
I stayed here previously when it was the Four Points Sheraton. As far as I could tell there was only a name change. The hotel is still great, staff accommodating and rooms nice. No complaints at all.Genuine Hotels.com guest review
Very upscale hotel, but beware there is no parking unless you pay for valet, and no smoking on premises so you have to walk down to the street, but other than that no complaints!Genuine Hotels.com guest review
This hotel is reasonably priced and provides great customer service. There was only one negative and it was booking through hotels.com. The room we booked said it would sleep 4 with a bed and a rollaway bed, but when we arrived at the hotel it was a room with a king bed, no rollaway. Rollaway beds costs extra although hotels.com makes it look as if […] rollaway beds are simply an option available for that room. It is extra so prepare! But the hotel accommodated us nicely and upgraded a room at no extra cost! Read moreGenuine Hotels.com guest review
"Great value and close to everything."
We visited Savannah for a girls weekend and enjoyed our stay at the Holiday Inn Savannah. The staff was very friendly and helpful and our room was clean and bed was comfortable. This hotel is very close to all the attractions in the historic district and the price was excellent compared to neighboring hotels.Genuine Hotels.com guest review
"We had a hard time finding the Four Pointes Hotel!"
We knew the address of the Four Pointes Hotel and we just could not find the address. We finally stopped in front of a building where a crane was blocking the front entrance and were told that "Yes" this was the correct place but it had just changed to a Holiday Inn and they were in the middle of changing signs. We were told that we could not check […] in before 4 pm as they were transferring over to a new computer system. After a long day of driving, this wasn't what we wanted to hear. The room was clean but small. We did love the location though - close to the river & market area. Read moreGenuine Hotels.com guest review
We enjoyed the hospitality of the hotel and the staff. Friendly and caring people who made us feel like THEIR guests.Genuine Hotels.com guest review
"Do NOT stay here"
Hotel was transitioning to a Holiday Inn, so whatever name it's going by, it's still the same hotel. We had to wait more than three hours after check-in time for our room to be ready. The hotel offered us meaningless free breakfast coupons (we don't eat breakfast), and refused our suggestions for a similar value compensation for the delay. The room […] was filthy and tiny, with nowhere to sit but on the bed. Bathroom was tiny and disgusting as well. The pool was gross as well, with no towels to be found. Entire staff was rude and just looked like they didn't want to be there. The only thing that was decent about the hotel was its location at the end of downtown, but isn't that saying something when the nicest thing to say about it has to do with leaving it? There's no shortage of hotels nearby, pay the extra money for one of those, as this one isn't worth your time or money. Read moreGenuine Hotels.com guest review
"Not as advertised!"
The hotel was not at all what we thought we were getting. We were not able to check-in to our room until 2 hours after the actual check-in time. The valet service failed to bring me my car and then brought me the wrong car. The room was the smallest hotel room that I’ve ever stayed in. There was no picture on the website with a room as small as ours. […] Other amenities advertised on the website that were not provided: Morning newspaper, full length mirror, working gym, bar/lounge area (the bar was permanently closed). I would not recommend staying at this hotel. We did not feel like we got our money’s worth. Read moreGenuine Hotels.com guest review
Didn't get a room until 3:30. My room didn't have a shower curtain; I had to ask for one. Halls were full of boxes, etc. So, I had to maneuver to get my luggage down the hall to my room. When I met my colleagues in the lobby it was full of people waiting on rooms. This is just a bad business practice. Management needs to get it together.Genuine Hotels.com guest review
The hotel is in a good location. I was traveling with coworkers. We had to wait for our rooms to be ready and two of us got rooms before the other two did. Two separate times, I went out to my car, which had to be valet parked and found it unlocked. One of my companions had to ask for a shower curtain. Another did not have a working tv. There are enough […] other good hotels in the area that we probably won' t stay here again. Read moreGenuine Hotels.com guest review
"This was a good hotel in a great location"
The hotel itself was good. Nothing spectacular, but not bad. It was kind of annoying that there was only street parking available to hotel guests. However, once the car was taken care of, there was plenty to do within walking distance of the hotel. The square a few blocks away (which was no problem, even with our three young kids) there was a great […] selection of restaurants, shopping and live entertainment. I would stay at this hotel again because of it's location. Read moreGenuine Hotels.com guest review
First time in savannah and the location was perfect. Right next to a on/off tour bus stop and at the end of congress and river streets for entertainment. Had a great time and will be going back to stay at the four pointsGenuine Hotels.com guest review
"Nice Hotel, average"
The staff and service was great, but the condition of the room was a bit average. The bathroom's shower door was leaky and the faucet also leaked. The toilet also had a small leak in it which caused the water to turn on every few minutes so we had to keep the bathroom door closed so as not to hear the running toilet. But the A/C worked great, was very […] cold, and the bed was very comfortable. All in all, though, a good experience. I would definitely recommend this hotel. Read moreGenuine Hotels.com guest review
very disappointed in the condition of our room - do not think they cleaned the floors and never left clean towels! Luckily, we enjoyed walking around Savannah so much that we were hardly in the room. Will not stay there again - :(Genuine Hotels.com guest review
This hotel was in a great location with a friendly staff and nice rooms. Be sure to check with the concierge for discounts and restaurant recommendations. The concierge gave us a pass for free bike taxis to and from the hotel, a great deal. They do charge daily for valet parking, but we had no problem finding a space on the street and since the hotel […] was in such a great location to downtown we never had to use the care during our stay. Read moreGenuine Hotels.com guest review
We were disappointed the restaurant had so little to offer for dinner (not everyone wants to leave the hotel to have dinner) and on top of that the restaurant was closed and there was no room service.Genuine Hotels.com guest review
Rooms were very clean a bit pricy however. Checkout is at noon but our key wouldn't work at 11:30 housekeeping Informed me that it was not at noon but earlier until I checked at the front desk it is at noon. Park on the side of the road and save $18 for valetGenuine Hotels.com guest review
"Very good....almost GREAT!"
The hotel itself and its staff were great! Location was convenient to the riverfront area and the St. Patrick's Day festivities. However, it was frustrating that the hotel management chose to rent out the hotel parking lot for St. Patrick's Day parking. This resulted in me having to park my car at the convention center across the river, take the ferry […] back across the river, and walk about six blocks to the hotel. It was also concerning that if you get more than a couple blocks from the hotel in one direction, the neighborhood gets very "sketchy" and "Police Drug Checkpoint" signs are posted about every block. I would definitely recommend the hotel for the staff and security however. Read moreGenuine Hotels.com guest review
"An overpriced broom closet!"
An overpriced broom closet! The best thing to say about the room was that the bathroom was nice! No tea in the room. No TV channel info...etc. Never again!Genuine Hotels.com guest review
"Romantic Weekend in Savannah"
The hotel staff was out of this world! Super sweet. We arrived early (earlier like 9 am) Our room obviously wasn't ready since check out is at 12 and check in is 3 pm. We thought we would try to see if anything was available there wasn't but staff offered to hold our bags and call us as soon as our room was cleaned and available. We just felt so at […] home and welcome! The room was very clean and was large! The hotel was also in a great location! One block away from Market Street and only a couple of blocks to the Riverfront. We walked everywhere and if we needed to go farther we just hoped on the tourist trolley. When I return to Savannah we will definitely be staying here again! Read moreGenuine Hotels.com guest review
Had a great experience and hotel was located in an excellent location. Had great service EXCEPT first impression at check-in was hard to overcome although we did as we would not want to rate our entire experience based on 1 persons inability to provide service in a mature way. After driving many hours we arrived 2 hours after check-in, rooms were not […] ready,desk clerk made the hotels problem my problem and offered nothing to help assist us in waiting for our room, she didn't show any southern hospitality! Read moreGenuine Hotels.com guest review
WE ARRIVED INTO SAVANNAH LATE EVENING, OUR ROOM WAS BEAUTIFUL & EXTREMELY CLEAN LOVE IT BUT, NEXT TO THE ICE MACHINE ROOM! NOT A GOOD THING. WE JUST CLEANED UP & WENT OUT TO SEE BEAUTIFUL SAVANNAH.. CAME BACK AND TRIED TO SLEEP... I HAD A COUPLE OF HOURS OF SLEEP. TALKED TO FRONT DESK AGENT, PER HIS MANAGER NOTHING WE COULD DO ABOUT IT, YOU PAID THRU […] HOTELS.COM. UNBELIEVEBLE! Read moreGenuine Hotels.com guest review
"There are better deals nearby"
Late check-in. Room was only cleaned 2 of 4 days as the maid service was working until after 5. Expensive valet parking. $12 charge for breakfast. You can find much better deals nearby.Genuine Hotels.com guest review
"Walkability. We were there during the St Patricks"
I liked the hotel. I was disappointed that the room did not have an exhaust fan in the bathroom, no microwave, or safe.Genuine Hotels.com guest review
"Off to a Bad Start"
The hotel staff was very polite and helpful throughout our stay. We had some maintenance/cleanliness issues with our room when we arrived, namely the toilet wouldn't stop running and appeared to be dirty. Also, our beds were made without flat sheets. It appeared to me, that the room was turned around quickly, possibly too quickly. We called down and […] someone came up within minutes to remedy the issues. So my first impression was not the best, however, they fixed the issues quickly. The rest of our stay was fine. The hotel location is very convenient: within walking distance of River Street, City Market, and SCAD. On the morning we left the light in the bathroom went out while we were getting ready, which was rather annoying. Read moreGenuine Hotels.com guest review
Nothing special, 500.00 for 3 nights, but you could walk to MOST thingsGenuine Hotels.com guest review
"St.Patty's Day stay"
Stayed here during the st. Patricks day festival. The hotel was very clean and not loud. The only downside was how much more expensive it was just because of the holiday.Genuine Hotels.com guest review
Way overpriced , did not clean our room one day . Towels were old ,small and coarse . Charged $ 50. Incidental fee at check in and at check out said it would take 3 to 4 days to be taken off our credit card . Charged $ 18. a day to park without telling us . Out of lobby coffee every morning by 9 am . Would never recommend this hotelGenuine Hotels.com guest review
No frills and a bit outdated, but the value was decent. Close to City Center or the River District. Wasn't too pleased with the bathroom cleanliness. The bed and bedding was comfortable.Genuine Hotels.com guest review
"great hotel for the price"
This was a great hotel for the price. Wonderful location. A 10 minute walk to the river; a pretty 15 minute walk to Forsyth Park through many of the beautiful squares. The room was a little small, but we didn't spend much time in the room anyways so we didn't care. Valet parking is $18, so know that going in. The valet workers were very good though. […] I'd stay here again for the price. Read moreGenuine Hotels.com guest review
I was upset that the price quoted did not include an $18 parking charge which I found out about when I arrived. For this $18 the valet did nothing but park the car. He didn't help with bags, etc. I will not stay here again because of this.Genuine Hotels.com guest review
okayGenuine Hotels.com guest review
"Outdated hotel info"
We were disappointed to find the hotel bar was closed for renovations. This type of information should be updated on your website as it was one of the reasons we selected your hotel after a very long drive. The bathrooms could use some maintenance. Overall not bad but could be better.Genuine Hotels.com guest review
I thought the room was fine. It's not the most modern hotel but it was clean and the staff was nice. I wasn't there for the room anyway. I was there to visit Savannah so it's not like I was living in the room. Very convenient to city market and the downtown historic district. You can walk everywhere from this hotel.Genuine Hotels.com guest review
The main facade does not have a signage indicating where the main entrance is. Side parking is not properly identified. The entrance is on the side. I was told i was given a room with a bridge view and the view was otherone. Could not adjust the acv. Phone wasnt working, no one at night could fix it because maintenance was off duty. Not worth the p […] ay. Read moreGenuine Hotels.com guest review
"Not so good as We expected"
Room was stinky and wasn't clean. Room was spacious and pretty nice but like I said was stinky and smelled old. Bathroom was dirty and wasn't clean. There was dust everywhere. But hotel has good location. Across the street is historic district so We could walk everywhereGenuine Hotels.com guest review
"great location but hotel room wasn't up to speed"
Loved the location but the hotel room wasn't up to speed for a Starwood. Bed, size of room, towels, etc. Need to get this management to update this hotel.Genuine Hotels.com guest review
"great get a way"
Our room was clean and had a modern twist. Hotel was walking distance to the river, shopping, and dinning.great trip. We will be back.Genuine Hotels.com guest review
The hotel was nice except that the only parking they offer is valet which costs $18 per night. This was an unexpected cost to my trip and at the very least I should have been warned about this before booking. Basically this raised the price of the hotel $18 per night and other hotels may have been better options.Genuine Hotels.com guest review
"Good location, excellent staff"
Overall, our stay was very good. The only major concern I had with the room was the odd smell in the room. It may have been from a former leak in the room that did not dry well. It did not affect the whole of the trip, but it would have been nice if we were greeted by an odor-free environment.Genuine Hotels.com guest review
"Good location Good value"
4 Points Sheraton was in a good location for us to walk to shops and restaurants and see the sites. hotel was clean and good service. Especially liked the Valet drivers. Very helpful.Bed was comfortable room was reasonably clean and quiet. Would stay again !Genuine Hotels.com guest review
"Just a ok Hotel"
Just a ok Hotel. Nothing special. But, do eat at Vinny Van Go Go's. Great Pizza.Genuine Hotels.com guest review
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