Very close to the historic district but otherwise a very average hotel. The name of 'Sheraton' is deceptive in this case. Rooms are old, shower was full of water stains and soap scum, AC was either full blast or off - no in-between.Genuine Expedia guest review
"walking distance to culture"
We have stayed in hotels all over the world, being in the military, and this is by far the best we've ever stayed in! We have stayed in several Savannah/Tybee Island hotels and we will be coming back to Four Points from now on. Everyone from valet, the front dest, housekeeping was friendly and there was always smiles on their faces. The only thing we […] didn't do while at Four Points was eat in the restaurant, but we will next time. I still can't get over how nice everyone was and they'd stop what they were doing and just talk to you like you were a long lost friend! Read moreGenuine Hotels.com guest review
The staff was exceptional. Hotel is located in an area that is an easy walk to all of the night clubs at night, & the historical sights. Yet it was still far enough away for a little peace and quiet.Genuine Hotels.com guest review
Was not at all impressed! The room smelled like old wet carpet, decor was outdated. The location is terrible!!! Not even one block from housing projects! Can have valet park car under hotel for $18/day or park on street. We chose valet for obvious reasons!!! We left a day early because the hotel lost 3 sets of guest car keys!!!! The one family we talked […] to had been sitting outside the hotel for 4 hours and they still could not locate their car or the keys! They did find 2 of the missing sets. Great! Except for the one they never could find. Read moreGenuine Hotels.com guest review
Excellent! super staff close to histrical sites walked a lot Highly recommendGenuine Hotels.com guest review
"Bad Room Service"
I stayed at the 4 Points Resort during Memorial Day weekend. I was not pleased with the size of the room there was really no space for bags and luggage because the closet was so small, we had to climb over our bags the entire weekend. I'm not one to fuss over the small things at a hotel, but this hotel just didnt do it for me. Upon arrival I noticed […] that the sink and shower were not cleaned, and after leaving our room the next day we never received room service. Hotel was in a good location, service was good but the room and room service was not worth the money at ALL.! Read moreGenuine Hotels.com guest review
"A great hotel!"
Wonderful check in, very clean and super comfortable. Professional staff too. Very close to all the historical and fun places to see! Loved it here!Genuine Expedia guest review
"Beautiful historic hotel"
Historic hotel walking distance to the Riverwalk and the Market Place. The concierge was very friendly and helpful. Rooms were small but nice.Genuine Expedia guest review
"Excellent value and location"
This hotel was among my favorites. The beds and the PILLOWS were extremely comfortable. The location was ideal for getting to the main walking areas of Savannah and to the River Walk. Close to tons of restaurants and bars. Hotel was clean, hotel staff were extremely friendly and accommodating. I would stay here again in a heart beat.Genuine Hotels.com guest review
The hotel was very nice and convenient to the City Market and the downtown historic district; no need to drive anywhere. $18 seemed a little steep for parking, and I am still waiting for my electronic receipt one week later. I would stay there again.Genuine Hotels.com guest review
Good value. Will consider staying here again.Genuine Hotels.com guest review
Very nice Hotel. This is our third stay therre. 2 Bocks from Historic District. For the cost they should give you free buffet breakfast as well as parking. But we keep going back.Genuine Hotels.com guest review
"Good deal close to town"
This was a great place- my only complaint is that the breakfast costs $12 per person and we were not told beforehand that it was not complimentary.Genuine Expedia guest review
"close to everything"
I was very pleased with my stay.Genuine Hotels.com guest review
"a great city"
this was a great hotel all the staff were excellent the location was good near all the places we wanted to see and eat.the deal we got from hotel.com was outstanding the hotel was everything we couldhave asked for thanksGenuine Hotels.com guest review
Other than for the less than spacious room and the door key having to be reset each day, hotel staff was aware of the issue but this didn't make the stay as convenient as it could have been.Genuine Hotels.com guest review
"It was Alright"
The real complaint I have is that the room smelled like a dirty mens gym locker. The facility was nice and but the conceierge was not very helpful and told me false information about the trolley rides and didn't offer to help with setting anything up. The bed was lumpy and not very comfortable and the room was small, then to top it off was the disgusting […] smell. I will not be returning to this hotel again. Read moreGenuine Expedia guest review
Room was adequate,but not spotless. We stayed in a room with one king size bed. The bed was not very comfortable and the carpeting was dirty and worn. Although the hotel was close to City Market, some of the nearby neighborhoods were quite run down. I would look for a different hotel on a return visit to Savannah.Genuine Hotels.com guest review
"Perfect Location! Staff very friendly and helpful"
Perfect! The staff of this hotel were very friendly and accommodating to all our needs!! Perfect location, too!Genuine Hotels.com guest review
"Great location, Walk to everything"
Savannah is a very walkable town. This hotel is strategically located near all interesting areas of historic downtown Savannah. The room is small, mostly taken up with the king size bed. Although the hotel is valet only parking at $18 per day, we were able to find a spot on the street just outside the front door and parked for free.Genuine Hotels.com guest review
"Not what I expect from Starwood hotels"
too small room, sink is ridiculous. Looks outdated, cheap. Not what I expect from Starwoods chain. Breakfast very bad. Location is perfect but the hotel is not. Needs renovation.Genuine Hotels.com guest review
"Nice Riverfront Location and Clean Hotel"
If you are looking for a reasonably priced, riverfront location hotel this would be a good choice. The hotel is newer in design, has a nice lobby, small fitness (cardio) room, and a decent breakfast all in a very good downtown location. The rooms are a bit on the smaller side but they are clean and comfortable.Genuine Hotels.com guest review
"GGreat location. Staff is fantastic."
I had a bad room experience after checking in. But the hotel promptly took care of me. I so recommend this hotel. Their customer care is AWSOME !!!!!Genuine Expedia guest review
"Good Hotel for Seeing Old Savannah"
The staff at this hotel is very friendly and goes out of its' way to make staying here a good experience. The hotel is within walking distance of most Old Savannah sites. Our room had a nice view of the Savannah River and its river traffic. We stayed for several days including a Wednesday evening where the hotel offered free shrimp salad and drinks […] poolside. We understand that at times these events are held in the lounge. The hotel is older but well cared for and comfortable. Read moreGenuine Expedia guest review
the hotel was awesome and the guest service was well above great!!!Genuine Hotels.com guest review
The hotel is great! It is within walking distance to many attractions including city market and the riverwalk. It has food around. They staff is very accommodating. The room was very clean however starting to show a little wear and tear- Peeling wallpaper and whatnot, but nothing that affected my stay. The computers went down during my check in- so […] I got charged twice for valet parking, but I'm hoping that they will take care of this. I think that this hotel was great for what I needed- but the price was a little steep. I would look for something cheaper next time- but in the same location. Read moreGenuine Hotels.com guest review
"Room not what we expected"
My reservation was confirmed and guaranteed for a Standard room with King bed. When we arrived they told us that the room we reserved was not available and gave us a smaller room with a queen size bed. No attempt was made by the staff to offer a reduction in rate or to comp any services to make up for the inconvenience in any way. Very disappointing. […] I will say however, that upon checkout when we mentioned it to the person on the desk she did offer to comp our parking and breakfast to make up for it. This made us feel a bit better about the situation. Read moreGenuine Expedia guest review
"Savannah in april"
I loved the free water bottles. The room was very clean. Wish the room was a little bigger.Genuine Expedia guest review
"Great location and staff."
Very nice hotel. Walking distance to City Market and River Street. Wonderful staff..very accommodating. My husband thought the rooms were a little small.Genuine Expedia guest review
"Great stay at a great price"
For the price we paid I thought the location was great. The bed was very comfortable and the pillows were amazing.Genuine Hotels.com guest review
"Good and pleasing"
The hotel is good for the price. Breakfast and other services were OK. I will recommend it.Genuine Expedia guest review
"Loved this hotel!!"
The most comfortable bed i have ever slept on in a hotel!! Maybe anywhere. We stayed here two nights while in town for a concert. The staff was so friendly and the location was perfect. I will be staying here if ever in Savannah again.Genuine Hotels.com guest review
"On the edge of the historic district"
Everything was great --- staff, appearance of hotel, nice lobby, location, amenities, cost, wifi, morning coffee. The only slight annoyance was the lighting in the room; I would have liked an extra lamp and a different type (these were like study lights, that you pointed in a certain direction and did not illuminate the entire room.)Genuine Expedia guest review
"Amazing staff and incredible location"
We had a wonderful time! It is 2 blocks away from City Market and River Street which are 2 of the main places we wanted to be able to walk to. We did not use vallet services as we found street parking close by. The staff (all of them!) were SO friendly and helpful. My only negative comment is that the shampoo is terrible. Otherwise, I highly recommend […] this place! Read moreGenuine Hotels.com guest review
"Love Savannah Sheraton"
Great location - easily found after dark from airport, great restaurants to walk to! Desk staff were excellent with recommendations. Comfortable clean room with plenty of pillows!Genuine Hotels.com guest review
Close to all of the bars/restaurant so you can walk. Also very close to a housing project. Ended up parking on the street to save the $18 a day fee. Overall a good stay if you want to be downtownGenuine Hotels.com guest review
The location was perfect for what we needed. But, in that the room had a king size bed, which was very comfortable, we thought the sink in the bathroom would be a little bigger to accommodate two people. An amenity that would also have been helpful would have been a listing of tv stations.Genuine Hotels.com guest review
The hotel was located in the heart of the historic district. Everything was readily available. Check in was effortless, The property is well maintained to include the public and private areas, The room was detailed - carpet in excellent condition, the corners were clean, the bathroom was spotless and well stocked, everything was dust free. I will stay […] here again upon my return. Read moreGenuine Hotels.com guest review
"Nice Hotel for the Price in Historic District"
This was a very nice hotel on the edge of Savannah's historic district. The price for the location was very good--I couldn't find anything else comparable that was in walking distance of the river and other area sites. the staff was very friendly, such as getting me a cab to the train station as I checked out. The room amenities were just fine, including […] a usable mini-fridge. My only complaint about the room was that there wasn't any good place to put my feet up. The chair to relax in was nice, but had no foot stool and the bed was a bit higher than was comfortable to use as a foot rest. My only other complaint is that the picture of teh exercise room is misleading, including the mirror reflection in a way that isn't obvious in the picture. In fact, there were only two pieces of equipment in the exercise room--a treadmill and an exercise cycle--and with someone else in the room, there was no choice of equipment to use. Read moreGenuine Expedia guest review
We came to Savannah for an anniversary trip. It is a beautiful city. The people were all so nice and they all have that Southern Charm that I am used to since we are from Alabama. the Toddlers and Tierra's group was there. The only drawback that we had was that they did interviews outside our room in the hallway while we were trying to relax in our […] room. You would think that they would have done this in the conference room or lobby. But other than that we loved the stay and the beautiful city of Savannah!!! T & S Read moreGenuine Hotels.com guest review
Grest hotel for early risers...the road noise is a bit loud in the morning but overall we loved our stay. Easy walk to the riverfront and great view of the bridge. I would definately stay hereagain.Genuine Hotels.com guest review
"Close to everything - exceptional service"
We have never experienced friendlier or more efficient service. In fact the entire staff was more than helpful, they were sincerely interested in our comfort and well-being while in Savannah. We definitely look forward to visiting again.Genuine Hotels.com guest review
Short stay, just overnight, but very nice facility, close to restaurants, etc.Genuine Hotels.com guest review
Excellent location for sight seeing, resturants and local pubs.Genuine Hotels.com guest review
"Over charge for PARKING $18.00 a night!!!"
The front desk was okay, they forgot to leave coffee cups twice tough to have coffee from a instant machine with out cups. Forgot to leave a bar of soap, which is tough to do to!! $18.00 nightly for parking was a total rip off! Would definitely stay some where else next trip to Savannah!!Genuine Hotels.com guest review
"Good Value and Top Staff!"
I highly recommend this hotel! The staff is outstanding, from the front desk to Valent Parking. They addressed me by my name every time and did many little things that were above and beyond normal service. It's also located for easy walking to River Street and City MarketI was on the 5th floor and had a good rooftop view of the city. The comfort bedding […] was good, and I slept well there. And for the price, it was nice to have a restaurant, bar, and room service. I would definely stay here againL Read moreGenuine Hotels.com guest review
"JUST OKAY but VERY GOOD LOCATION"
Just a cookie cutter hotel. Restaurant leaves much to be desired and the bar had not a very good selection of spirits, wines and beers.Genuine Expedia guest review
"Good location, but noise levels bad"
Great location and friendly front desk staff. The carpeting in the rooms needs updated and the bathrooms are in great need of updating tile grout was very dirty and wallpaper coming off the walls. The rooms are extremely noisy both in relation to outside noise and hallway noise. Not sure I would select this hotel again on future visits due to the noise […] levels. Did not get a good night sleep either night due to noise. Read moreGenuine Hotels.com guest review
Staff very friendly starting with valets. Rooms clean. Concierge very helpfulGenuine Hotels.com guest review
We loved the hotel and staff.Genuine Hotels.com guest review
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