All hotels in New York, New York, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
305 West 39th Street, New York, NY, 10018, United States of America, ‏‎855-239-9246
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Hotels.com reviewsTripAdvisor reviews
3.7 / 5Good

Score breakdown (from 388 reviews)

  • Location
    Great location
  • WiFi
    Good internet service
  • Service
    Fantastic service
  • Breakfast
    Bad breakfast
  • Room
    Room is not nice
  • Comfort
    Uncomfortable
4.0 / 5Excellent
"Clean, very quiet, comfortable hotel."
First time visitors to NYC. We were pleased to get a hotel near many attractions and hot spots. Walking distance to many events. The room was small but normal for NYC. Included breakfast was reasonable even though the room was small.
Genuine Expedia guest review
Other trip Aug 1, 2015
LGMN
US
5.0 / 5Outstanding
"Nice Hotel close to theaters."
The only thing I didn't like was getting into the room. We had a terrible time opening the door.
Genuine Expedia guest review
Other trip Aug 1, 2015
Linda
US
5.0 / 5Outstanding
"Perfect location near the Port Authority/Time Squa"
Check in was slow. Apparently we were told they were doing shift changes at 3 pm. I think 3 pm is NOT the time to change shifts while people are waiting to check into their rooms. Staff was friendly. Breakfast is in a very small/tiny space down in the basement. When it's busy, you probably have to take your breakfast back to your room. There are not enough tables/chairs for all guests. It's an okay breakfast, don't expect a lot of hot foods but more things like cereal, breads, waffles, apples, etc.. The bathroom is nice and clean which is always important to me. The beds are comfortable and each bed has four pillows (some hard, some soft so you have a choice). A/C worked fine on the hot days. The best part about this hotel is the close location to the bus lines at Port Authority or if you are taking the BEST BUS from Washington, DC it drops off just around the corner. It is just a five minute walk to Time Square. I would recommend the hotel for the traveler that is not too fussy. After all, this is Comfort Inn, don't expect services like you find at a high-end hotel.
Genuine Hotels.com guest review
2 night family trip Jul 25, 2015
A Traveler
US
3.0 / 5Good
"Staff were nice. Breakfast area was cramped."
Curtious staff, good location for walking, subway and penn station.
Genuine Expedia guest review
Other trip Jul 28, 2015
luu
US
4.0 / 5Excellent
"Fun trip to NYC"
The location was very convenient to Times Square and the theaters. The hotel held our luggage before check on and after check out which was very helpful for sightseeing. The beds were very comfortable. As expected in the city the room was very small.
Genuine Hotels.com guest review
1 night family trip Jul 23, 2015
A Traveler
US
1.0 / 5Poor
"Hot, small, overpriced."
Room was overpriced, hot, and small. Toilet did not flush properly.
Genuine Hotels.com guest review
1 night family trip Jul 20, 2015
A Traveler
US
4.0 / 5Excellent
"Close by everything"
It's close by Times Square, Empire State Building
Genuine Expedia guest review
Other trip Jul 19, 2015
A Traveler
US
3.0 / 5Good
"Great location"
Great location! Breakfast room is too crowded because it is in DT , NYC. The room is also small. Room is clean, staff are nice.
Genuine Hotels.com guest review
3 night family trip Jul 10, 2015
Li
US
4.0 / 5Excellent
"Affordable hotel near Times Square."
I had a pleasant stay at Comfort Inn Times Square. You get a lot for you money in this hotel.
Genuine Expedia guest review
Other trip Jul 13, 2015
Josh
US
5.0 / 5Outstanding
"Good value"
Excellent location, clean room, small, but typical for NYC.
Genuine Hotels.com guest review
1 night trip with friends Jun 27, 2015
Bryon
US
4.0 / 5Excellent
"Nice, clean, friendly staff near Times Square ."
Great experience, with room , breakfast great. Rooms small... Would have liked if there was a small refrigerator .
Genuine Expedia guest review
Other trip Jun 30, 2015
A Traveler
US
2.0 / 5Fair
Way too small rooms that said could fit 4 people. Not what i expected
Genuine Expedia guest review
Other trip Jun 28, 2015
stackin
US
4.0 / 5Excellent
"Times Square great location"
Excellent location. Great service. employees were very hospitable. Need more space in the breakfast area.
Genuine Hotels.com guest review
3 night family trip Jun 22, 2015
Christie
US
1.0 / 5Poor
"Terrible experience"
first, when you enter, the staff is so informal, it was annoying to have the manager and staff making inappropriate jokes right in front of us. Then, our room had a very dirty comforter, and no curtains. The second comforter they brought us had large yellow stains on it. They said their rooms don't have curtains, yet our friends room on the 18th floor had curtains. There were stains over all the walls in the room and bathroom, and everything was just the cheapest you could buy. The dresser almost falls apart when you open the drawers, the sheets were like sandpaper, the comforter was a joke. For the amount we paid we will be going to the Holiday in express, MUCH better experience there.
Genuine Expedia guest review
Other trip Jun 27, 2015
A Traveler
US
2.0 / 5Fair
"Pricy and very small rooms."
Pricy and very small rooms. Had 2 beds then hardly any space for people to sit. Little far from Times Square - 5 blocks so some walking to do for the kids. Breakfast area is so small that you will have to fight for the spot.
Genuine Hotels.com guest review
1 night family trip Jun 22, 2015
Sumit
US
5.0 / 5Outstanding
"Super Friendly"
Wonderful hotel. Staff was super friendly and bent over backwards to be accommodating . Will definitely stay here again !
Genuine Hotels.com guest review
2 night family trip Jun 21, 2015
Ingrid
US
3.0 / 5Good
"Romane Orlando Robb"
The stay was pleasant even though the breakfast was not up to standard. The location is five minutes from Times Square. You can't beat that.
Genuine Hotels.com guest review
1 night romance trip Jun 21, 2015
Romane
US
1.0 / 5Poor
"My stay"
It was fine for a night, but anything past that you may want to reconsider. The 2nd floor smelt of pot and the room itself smelt like dirty feet, the toilet stopped flushing and the fire alarm went off at 8 in the morning due to some technical difficulties. All makes for some funny stories, but for more than a night you may want to look into spending more money someplace else.
Genuine Hotels.com guest review
1 night romance trip Jun 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Great experience"
Great front desk and breakfast services. Clean room and public areas. Good location. Very short walk to Times Square. Highly recommend this hotel.
Genuine Hotels.com guest review
1 night family trip Jun 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Really good stay!"
Very clean, really good service and breakfast. I will stay again!
Genuine Hotels.com guest review
1 night family trip Jun 14, 2015
Carlos
US
4.0 / 5Excellent
"Middle of the road hotel for the price"
The hotel did a nice job making us feel welcome. There is very little lobby, and the hotel front is very small. But the rooms are comfortable, and if you get an even number room, you'll have plenty of room to move around. If you get an odd number room, you may feel pretty cramped with 2 double beds. The included breakfast was okay, but there was no room to sit. They need to get rid of the high triangular table and add more small tables, or individual bar tables. The triangular table was rickety and in the way of trying to get to the food. The second night we were there, our room's (1403) air conditioner stopped blowing cold air, so they were very responsive the next day and we moved to 1502, much better room and upgrade. Beds were comfortable in both rooms, which is the most important thing in my opinion. Showers were upgraded with good hot water and shower head. Overall the experience was good. But for all the hotels in NYC, I would probably keep looking for a new one next time. The price was good and the location was good, not in Times Square but close was perfect.
Genuine Expedia guest review
Other trip Jun 14, 2015
Christy
US
4.0 / 5Excellent
"Nice hotel close to Times Square"
The staff was outstanding, they helped with arranging tickets to local attractions before our arrival. They provided maps & assistance on various subway stops & trains to reach our destinations. They recommended restaurants that were family friendly &'reasonably priced. Check out Johns Pizza on 44th.
Genuine Expedia guest review
Other trip Jun 13, 2015
A Traveler
US
3.0 / 5Good
"Hotel was fine"
Hotel was fine, just the breakfast area was too small. Staff very friendly.
Genuine Hotels.com guest review
2 night romance trip May 30, 2015
Silvio
US
5.0 / 5Outstanding
"front desk staff was awesome"
Ok so it was a last minute reservation, stuck in NYC for work. Of course my assigmrnt ended early (like five hours early, keep in mind it was overnight) and all I wanted to do was shower and sleep. Normal check in at most hotels is 3pm with early check in being 2. I phones at 11am and asked about early check in. They got me in at noon. Excellent service. Only complaint about hotel is breakfast. It is in basement in a small room and the selection is not great. Room was clean, only four rooms to a floor. Very quiet, nice central location.
Genuine Hotels.com guest review
1 night trip with friends May 31, 2015
Alton
US
4.0 / 5Excellent
"Good stay"
Good staff, Good breakfast. Small rooms.
Genuine Hotels.com guest review
2 night trip with friends Jun 3, 2015
Bruno
US
3.0 / 5Good
"it was just ok"
The location was quite convenient. Check in took a little longer than normal...I tried to check in ahead of time but they said I couldn't until 3 and then there was a line in an extremely small lobby. The room wasn't too bad. The king bed was very comfortable and I would have gotten tremendous sleep if it weren't for the AC unit being extremely loud- quite disruptive. The amenities were very basic but it was decent for a one night stayover.
Genuine Hotels.com guest review
1 night business trip Jun 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Great experience"
It's was great experience good service and the hotel stuff were great.
Genuine Hotels.com guest review
1 night family trip May 31, 2015
A Traveler
US
4.0 / 5Excellent
"Good experience; superb staff/location"
We had a good stay. The only downsides were: 1) Their baby crib didn't fit in the room, so it was in the hall to the bathroom. This made it very difficult to use the bathroom without waking the baby. 2) Being so close to Times Square, the noise made it hard to sleep (we're unfortunately light sleepers). Not the hotel's fault, but worth noting. Later in our trip, we stayed in Chinatown, and that part of Manhattan was much quieter at night. The staff was really great, and definitely started my vacation on a very positive note:).
Genuine Expedia guest review
Other trip May 26, 2015
Atay78
US
1.0 / 5Poor
The room was so small that one bed was completely blocking the a/c.
Genuine Expedia guest review
Other trip May 25, 2015
A Traveler
US
4.0 / 5Excellent
"PA Visit to NY"
Hotel was small but worth the price for New York City. We were within a short walking distance to Times Square and the theaters. Staff was friendly and helpful. Continental breakfast was a plus. Would stay here again in the future.
Genuine Hotels.com guest review
4 night family trip May 17, 2015
Debra
US
5.0 / 5Outstanding
"Small but awesome"
The staff is so very helpful and nice! We really enjoyed our stay. Hotel very small but very accomadating. Very close to Times Square within minutes walking distance.
Genuine Hotels.com guest review
1 night family trip May 15, 2015
Elizabeth
US
3.0 / 5Good
"Spring break"
Nice location but the room is tight, not enough space to move around.
Genuine Hotels.com guest review
3 night family trip Apr 5, 2015
A Traveler
US
4.0 / 5Excellent
"Spring Break 2015 in Times Square!"
The room was small but clean. The hotel staff were very helpful and friendly. The best thing of all was the location of the hotel. It's in walking distance of EVERYTHING from restaurants, parking garage, shopping, site seeing tours, entertainment & Times Square!! I would definitely recommend and stay there again!!
Genuine Hotels.com guest review
3 night family trip Apr 4, 2015
Cynthia
US
3.0 / 5Good
"Good neighborhood. Small hotel."
Hallway so small that the maid's cart with sheets/towels/cleaning supplies was always in the way.
Genuine Hotels.com guest review
1 night trip Apr 26, 2015
Andrew
US
5.0 / 5Outstanding
"Perfection"
Perfect
Genuine Hotels.com guest review
3 night romance trip Feb 28, 2015
Calvin
US
4.0 / 5Excellent
"Close to Times Square"
Easy location - about a 10 min walk to Times Square. Nothing fancy, small basic room, but definitely does the trick! Comfy beds and pillows! Clean bathroom - my only 'minor complaint' is that the water pressure in the shower wasn't that great.
Genuine Expedia guest review
Other trip Apr 28, 2015
Kylie
US
4.0 / 5Excellent
"new york vacation"
Rm was small but beds were very comfortable no microwVe otherwise everything else was fine
Genuine Hotels.com guest review
2 night family trip Apr 16, 2015
Ethel
US
3.0 / 5Good
"I expected a lot better"
Very lot of noise outside of the room door they couldo not get there fax machine working manager said he would take care of it but left cause his shift was over it was not that important to him but it was to me
Genuine Expedia guest review
Other trip Apr 25, 2015
A Traveler
US
3.0 / 5Good
"Great place and unbeatable value"
The location is perfect, close to the center of Times Square/Broadway and any subway you could need. The staff was very helpful, the parking across the street was super convenient, and having breakfast included, saved us time and money!
Genuine Hotels.com guest review
3 night family trip Apr 19, 2015
Natasha
US
5.0 / 5Outstanding
"comfort inn a pleasantly experience"
I loved the people. William and Shivanni. especially. They were so helpful. But all of them were. Those two just stood out. The area and building are okay. But was clean . I feel comfort does all they can . And they do it good. Building is just old . Neighborhood is just what it is. No control over that
Genuine Hotels.com guest review
4 night family trip Apr 14, 2015
tracey
US
4.0 / 5Excellent
"Nice, clean, friendly"
This hotel is located off the beaten path but still within walking distance of all major attractions. We were there with a party of four while a family member was being treated at Memorial Sloan Hospital. For the price I was a little concerned, but it turned out to be a very pleasant stay. Rooms are small, of course, but very comfy and cozy. Had a nice view of 8th Avenue from the room. Really close to some great restaurants. Check out the Irish Pub just a couple doors down. Its a cute restaurant/bar with great food and reasonable prices. And don't miss the $1.00 pizza slices just around the corner. The place is not extravagant so know that ahead of time, but overall everything was good. The staff was AWESOME and are very helpful and friendly. I would definitely stay again.
Genuine Expedia guest review
Other trip Apr 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice NYC hotel"
The hotel was nice and comfortable. The breakfast was good they had eggs and sausage with a changing selection of pastries and cereals each day. The room was small but I expect that from hotel rooms in NYC unless your welling to pay a lot of money for a night. The hotel was two block away from Time square.
Genuine Expedia guest review
Other trip Mar 30, 2015
Jose
US
3.0 / 5Good
The hotel is in a good location but it is very small. It has 4 rooms to each floor. You get the feeling it might have been a hostel before someone turned it into a hotel.
Genuine Expedia guest review
Other trip Mar 30, 2015
A Traveler
US
4.0 / 5Excellent
Clean and friendly staff. No frills. Good value. Good location
Genuine Expedia guest review
Other trip Mar 30, 2015
traveles with t
US
4.0 / 5Excellent
"Pleased customer"
Very friendly front desk associates. Rooms are small, but it's NYC who comes to stay in the room. Overall wonderful place. I will be coming back.
Genuine Hotels.com guest review
1 night trip with friends Mar 21, 2015
Erin
US
5.0 / 5Outstanding
"Excellent stay ^.^"
Everything was great. The quarter blanket at the foot of the bed is not changed after each checkout. All linen should be changed after each check out if not requested daily by the guest.
Genuine Hotels.com guest review
2 night family trip Mar 19, 2015
June
US
5.0 / 5Outstanding
Great experience. The rooms weren't huge, but the beds were comfy and clean! The bathroom was very clean as well. The staff at the front desk were so friendly and helpful and a pleasure to do business with. We would absolutely stay here again!
Genuine Expedia guest review
Other trip Mar 3, 2015
Nancy
US
1.0 / 5Poor
"Not a good experience"
Very cold in bathroom
Genuine Hotels.com guest review
1 night family trip Feb 16, 2015
JIE
US
4.0 / 5Excellent
"Hotel"
We did not remember their names, but the women downstairs in the breakfast room were all wonderful. When extra items requested they were quickly delivered to room.
Genuine Hotels.com guest review
3 night family trip Aug 25, 2014
John
US
4.0 / 5Excellent
"Just outside Times Square area"
Hotel small, lobby small, breakfast area very small, but rooms had enough space, bathroom not too small, all things considered. Not too far from Times Square (just SW of), close to 42nd St subway and Port Authority, plenty of eateries nearby. Staff extremely helpful and pleasant. Room and bathroom clean. Free wifi available. Continental breakfast (very basic) in very small area downstairs in the morning. Will hold luggage before and after check-in/out.
Genuine Expedia guest review
Other trip Aug 8, 2014
Jan
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews