Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
"Excellent Alternative"Reviewed by a Hotels.com guest on Feb 23, 2013
The Brugmann Garden provided an excellent change of pace to our hectic travel schedule. The house was lovely and our room was very comfortable for the four of us. The atmosphere wasquietly elegant and relaxed. Great breakfast.
Reviewed by a Hotels.com guest on Feb 19, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 17, 2013
This guest did not leave a comment.
"Fantastic Brussels location, very luxurious hotel"
This location was fantastic - incredibly centrally located, but on a side street - so no noise to worry about. Beautiful hotel - very large room, not only by European standards but also by American standards. Bathroom wasn't huge, but the shower was - best shower EVER. I highly recommend this hotel! My only negative was that they didn't typically clean […] the room until late in the day, between 1pm and 5pm. So if you came back to your room midday, it wasn't yet made up. Small issue compared to all of the positives. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Lovely hotel, conveniently located."
Nice hotel, conveniently located to the Galleries Hubert and the Grand Place. If we didn't purchase the 3-day Brussels Card we would have walked to many of the sites. Beds are softer than we're accustomed to and the rooms facing the courtyard can be noisy because of the outdoor bar but overall we found our stay enjoyable. I would recommend this hotel […] to other travelers. Read moreGenuine Expedia guest review
"Excellent place to stay."
The staff was very helpful and professional. The hotel facility is modern and nice, and the location is great for first time visitors wanting to walk around the city center.Genuine Expedia guest review
"INCREDBILE - A MUST STAY for Brussels!"
INCREDIBLE! We truly loved everything about The Dominican Hotel. From the front entrance, staff, lobby to the rooms and LOCATION, everything exceeded our expectations. The location was PERFECT with walking distance to the Grand Place, historic streets of Brussels and the Train station. We would stay there again in a heartbeat and would reccomend to […] anyone! Read moreGenuine Hotels.com guest review
"Nice, cozy hotel"
Comfortable and cozy hotel, very pleasant experience. Staff was very friendly and efficient, all speaking excellent English. Previous reviews referred to excessive heating in the rooms; I spent some time trying to get comfortable temperature but failed and had to just open the window. I also did not find the bed particularly comfortable, too soft, […] but this is a matter of taste. Other than that, the hotel is beyond reproach. I definitely won't look for alternatives next time I am heading to Brussels. The hotel is located within a short walking distance from the Grande Place and a slightly longer distance from the St.Catherine cathedral with all the seafood restaurants surrounding it. Read moreGenuine Expedia guest review
"The Dominican Hotel- Modern and Friendly"
We chose the Dominican because it was moderate walkable distance to Gare Central, Grand Place, The Bourse and Upper and Lower Town. We loved the soundtrack of monks chanting in the elevators. Although pricey, the breakfast buffet is bountiful and delicious and served in a spacious dining area. The hotel seems to be used for company meetings but we never […] felt crowded or noticed much noise. The Dominican is an impressive place to stay. Read moreGenuine Hotels.com guest review
"Gorgeous hotel. Great location."
Gorgeous hotel overall. Very warm, helpful, informative staff. Great location - walking distance to all of the major sights. Room was huge and quiet as it overlooked the courtyard area. Room amenities were fantastic (electric tea kettle/coffee machine, high-speed internet was included, luxurious comfy bed, gorgeous bathroom w/ huge shower). Everything […] was perfect. Read moreGenuine Expedia guest review
"Lack of Hospitality and Professionalism, Dishonorable."
Upon arrival, we were highly impressed by the decor and location. This is where our positive response ends. Our complaints originates with many blunders of the staff and tremendous lack of hospitality and professionalism. Our room reservation (which was booked by expedia) was for a triple executive suite, which included daily breakfast. The hotel staff […] refused to acknowledge our breakfast confirmation. My husband spoke with expedia and the night duty manager. It was agreed we were due breakfast. This mishap took several hours to resolve. The manager outright lied, he shook my hand and promised me breakfast and anything he could do to make up for the misunderstanding. When our bill arrived, we were charged breakfast. Besides this issue, there was no bellhop, no one to assist with air travel confirmation. We do not recommend this hotel. Service is lacking and they are not honorable. In fact, they are mean-spirited. However, Brussels is a lovely city and worthwhile to see! Read moreGenuine Expedia guest review
"Perfect hotel, but hot"
The hotel is impressive, beautiful decor, attentive staff and central location. From the moment we walked through the door, the hotel continued to unfold and impress us. Any question or need we had, the front desk handled quickly and professionally. The staff in the lobby bar was attentive and professional. BUT, as previous reviewers mentioned, the […] A/C is challenged. We had an executive room with a loft and at night I would wake up from the heat and humidity. I had tried opening the window, but the street noise was equally as intrusive. I would highly recommend this hotel, but ask the front desk for a fan when you check in. Read moreGenuine Expedia guest review
"One of the Best in Brussels"
Welcoming Staff, Ambiance, Delicious and Abundant Breakfast, A Great LocationGenuine Expedia guest review
"Great hotel in Brussels"
I arrived to Brussels at 5am and was planning to just wait around until check in time - around 2pm. At 10 am I came to the Dominican hotel and surprisingly, a room was available, and not just any room, but with a garden view which is not very common. This is an amazing "Boutique" hotel with very nice atmosphere and extremely elegant design. All my requests […] were very promptly and efficiently taken care of, and I would definitely recommend it to whom ever travels to Brussels. Its location is great - withing walking distance of all the major locations, restaurants and clubs. Read moreGenuine Expedia guest review
"ALMOST PERFECT"
Thoroughly enjoyed our stay at this lovely hotel. Rooms were well furnished with super shower, comfortable beds, and all amenities including a small gym and spa. The staff were pleasant and professional, and the young man on concierge was most helpful.Our only gripe was the temperature of the room- even though climate control is available- it doesn't […] seem to work efficiently and the room is unbearably hot. Gripe two is not being able to drive right to the door for unloading. Parking is very near- but we had elderly guests with us- so the option to 'drop off' would have been advantageous- Overall a 5 star stay and a definite return when we are back in Brussels this summer. Read moreGenuine Hotels.com guest review
I was pick pocketed on my way from the metro to the hotel leaving me with no cash and no cards. Unfortunately this seems to be a very common occurrence in this area. The hotel staff were very helpful and allowed me to make international calls from the reception desk to cancel my cards and allow me to access alternative funds.Genuine Hotels.com guest review
"Good hotel in a central location"
This hotel is in a great location, close to Grande Place and the excellent fish restaurants of Place St Catherine. Very clean and lovely room with both a shower and bath in the ensuite. Only downside was that room was too hot and we could not cool it down, even with the small window open, which unfortunately let in noise from the streets below. We chose […] not to eat breakfast at the hotel as we thought it too expensive but rather to breakfast at one of the local cafes at around one third of the hotel price. I would recommend this hotel. Read moreGenuine Hotels.com guest review
"Great boutique hotel in heart of Brussels"
Excellent location, staff was great and very friendly. Excellent bar and lounge area with a nice outside area to smoke if needed. Room was spacious and very comfortable. I travel to Brussels a lot and for the price its an exceptional place to stay, will absolutely come back.Genuine Hotels.com guest review
Central location Staff friendly & helpful Would highly recommend staying at the Dominican if your in Brussels We would stay there againGenuine Hotels.com guest review
"Excellent Hotel in Central Brussels."
We were very impressed at the scale of the lobby and later found out that the hotel was once a Domincan Abbey, which explained the generous space and height of ceilings. There were some artefacts still in place from its Abbey days that had been skillfully integrated in the redesign. Very comfortable room and we slept soundly as it is a peaceful place […] and well insulated. Also, very friendly staff who were consistently keen to be of help. We enjoyed our stay very much and would stay there again. Have already recommended The Dominican to two colleagues. Read moreGenuine Expedia guest review
"Really nice hotel"
Slightly atypical, in that it is playing Gregorian chant in the lift, but great hotel. Convenient for both shopping and the old town, while just outside of the tourist bustle. Nice room style and hotel decor.Genuine Hotels.com guest review
"Well appointed and well located."
We stayed on Friday and Saturday nights in December. The hotel is quite discreet on the outside, but superb on the inside - comfortable common areas to the highest standard. Our room, too, was very well appointed and comfortable, with a large rain shower. A Nespresso machine was a nice touch, though the provision of just three capsules was a bit mean. […] There is an ice machine on each floor by the lift. Reception staff were very professional and courteous. A couple of little niggles. The TV didn't work properly when we arrived and despite asking it didn't get fixed by the time we got back the first night. That said, when we asked again the following day it was put into working order on the spot. Overall, a very nice and well-run hotel. Read moreGenuine Expedia guest review
"Superb Hotel, very convenient for Grand Place"
The Hotel was superb. Staff were attentive but not pushy, very comfortable bed and room, and within 200m walk you could be in the bustle of the Grand Place restaurants. I would very happily stay at The Dominican again. Brussels Christmas Markets were leagues ahead of Lille. Parking was a little tricky, but there are 3 car parks close to the hotel.Genuine Hotels.com guest review
"Great spot!"
Beautiful property in great spot. Very fine public areas, lounges and patios. Bustles with urban locals. Just behind the opera. Staff excellent. Room chic and comfy. Loved staying there.Genuine Expedia guest review
"Excellent hotel but a little hidden away"
It took us ages to find the hotel but that was mostly our fault. It would have been really useful to get details of nearest metro station in the email which came a few days before the trip. Staff,however,were very helpful when I phoned to say I was lost. Hotel was lovely when we finally arrived only 2 issues were that TV didn't work on the first night […] but they fixed it the next day and our room service took longer than expected but they apologised and it was delicious so all OK. No swimming pool though, which would have been nice. Read moreGenuine Hotels.com guest review
"Central"
Loved the monk music in the lifts!Genuine Hotels.com guest review
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"Couples hotel."
Comfortable hotel. Didnt choose the breakfast option as this would have added about £40 per couple per day! I don't know about you but i eat about £2.50 worth of breakfast so we ate elsewhere. Roadworks outside meant that we paid too much for a taxi from Midistation.. either that or the driver was taking us for mugs. Now know that we should have jumped […] on a bus or the underground. Nice drinks in bar but i wouldn't bring kids here.. too fancy for children really. Read moreGenuine Expedia guest review
"Excellent location"
Excellent location within walking distance of of the main train station (and therefore the tour bus) and the main square. Currently there is some refurbishment of the road the hotel is on, but this didn't affect our visit - once the work is finished the first impression of the hotel from the outside will definitely improve. Didn't have breakfast because […] it was a ridiculous price - this really would have to be my only criticism of the hotel - had it been more affordable & we would definitely have eaten there. Read moreGenuine Hotels.com guest review
"very poor customer service"
we booked & paid for what was advertised as a Triple Room for 3 nights but when we arrived it was a small double with a camp bed at the end of the double bed underneath the TV. We spoke to the Manager and she said that was all that was available. There was no apology offered and her attitude was one of indifference. This was our only holiday this year […] and we felt that our problem was not taken seriously. We were booked on a room only basis - and the rate was not cheap. We checked out the next morning to the fabulous Radisson around the corner and even though it was a dbl room with an extra bed, the room was big enough to comfortably fit it. While we appreciate it may well have been the only room available, and not much they could do about that ,they could have been a little more sympathetic and perhaps offered breakfast or even wine & chocs as a gesture of good will, instead because of the poor attitude they lost 2 nights accom & long term customers. Read moreGenuine Hotels.com guest review
"Stylish centrally located hotel"
This is a stylish hotel right in the centre of Brussels. The public areas are impressive, the staff welcoming, the room was very well appointed and very clean. The bed and bedding were really comfortable - large, with a duvet like a cloud and wonderful pillows! One of the few hotels we've stayed in recently to have a minibar (which we didn't use). Lighting […] was excellent - I particularly welcomed the small reading light above the bed. Good airconditioning kept us cool during a heat wave. Really excellent. Read moreGenuine Expedia guest review
"Great Hotel and Location"
Very nice hotel in a great location. (Coffee machine broken in our room and construction in the locality were minor offences). Strongly recommend this hotel for Business or Leisure.Genuine Hotels.com guest review
"Simply the best hotel ive stopped in."
Have to say without doubt the best hotel I have ever stopped in. It was cool, chic, comforatble...I could go on all day. The rain shower ..WOW, the beds great and the location is perfect for the grande place etc. I must sound like I work there I dont , ive travelled alot business an pleasure. RecommendedGenuine Expedia guest review
"Excellent hotel - highly recommended!"
We used the hotel as a base for a one night stay in Belgium, most of which was spent at my cousin's wedding in nearby Grimbergen. The hotel has clearly been updated recently, to a very good standard throughout. The lobby, bar and dining area are very clean and modern, although we didn't use them during our one night stay. Check-in was very quick and […] friendly, and the staff were more than helpful in answering our questions about transport links. Check-out was similarly efficient and friendly. The room was very comfortable with a large bed and all the usual facilities you would expect, including a nice walk-in shower. The only negative (for us) was that the room was a little dark. We didn't mind the lack of natural light - I imagine that some rooms get more - but it would have been nice to have more artificial lighting options to compensate for that. The hotel is in a great location just a few minutes walk from the Grand Place and the central rail station, and very close to the excellent Restaurant Vincent. If you enjoy steak, Vincent is a must! We would definitely book at this hotel again in the future. Read moreGenuine Expedia guest review
"A little under staffed perhaps"
Refreshments had not been restocked in room (no coffee, tea) Long check out and reception answer times, staff were pretty busy, but very friendly.Genuine Hotels.com guest review
"Disappointment"
Staff in the bar area have a disappointing attitude and the restaurant manager does not take complaints however genuine particularly seriously.Genuine Expedia guest review
"Pretty good but....."
Great location staff pleasant public areas great. Room smaller than expected and very dark due to tiny window. Food and service in restaurant disappointing but pleasant atmosphere to sit and chat and staff friendly. Sauna has no pool. Easy to walk to station and many of the sights and lots of restaurants nearby. Overall a good experience.Genuine Expedia guest review
"The Dominican Hotel"
Great hotel with friendly staff. Free mini-bar in Executive room was a welcome touch. Very relaxing and wish my stay was longer.Genuine Expedia guest review
"A very cool and fit hotel"
A very convenient location near De bruckere Metro, ideal for business accomodation with reasonable rates. modern style ambient atmosphere and welcoming warm staff and rooms. Only negative is the not so exciting view from the room windows and some noise coming from an engine at the roof as i had a room on the top floor but cannot consider these as important […] issues. Will definitely use this hotel again in the future. Read moreGenuine Hotels.com guest review
"Great weekend!"
We thought the hotel was perfect for a weekend break. Would definitely stay again.Genuine Expedia guest review
"An enjoyable stay"
fantastic location - very easy to find. Had a great 4 days touring around the city and close by areas Brugge and Ghent. Was very happy wit5h the service - I was a 50's lady travelling alone and found the hotel to be very comfortable, safe and helpful. I would be happy to recommend the Dominican to any travelling parties. Location was perfectGenuine Expedia guest review
"highly recommended"
stylish,modern with central location 10min walk from central station,Grand Place and Belly of Brussels(restaurants and cafes district),free wifiGenuine Expedia guest review
"Peace and quiet in the middle of Brussels"
A quiet and peaceful space to relax and prepare for the next part of our journey (our room looked out on to the central courtyard of the hotel). Soft, fluffy towels and one of the largest shower roses in the western world!Genuine Expedia guest review
"The Dominican Hotel, Brussels: recommended"
Centrally located close to Grand Place and Rue Neuve. However, currently it is a bit of a construction site all around the hotel. Reception staff excellent. Housekeeping can be better (water left in kettle and coffee machine not emptied). Our Executive Deluxe room was very pleasant, except for the ridiculously low level of lighting (you cannot read […] unless directly below the bed lamp). Also the walk-in shower is not fully enclosed and does not have a door, resulting in unavoidable flooding of bathroom however careful you are. Overall, a recommended hotel, with some minor issues. Read moreGenuine Expedia guest review
"Satisfaction complete"
I fancy this hotel and it gave me much comfort staying here after a busy day. Its a favorite!Genuine Hotels.com guest review
"Lovely hotel!"
Great hotel in a really central location. Room was almost perfect (room 229), except for little things like stains on the carpet, chair and wall and a slightly wonky lampshade, but overall we were happy with the room and the bed was huge and extremely comfortable. The staff were pleasant and very helpful. Room service and breakfast were far too expensive […] for us, so we wandered out into the city for cheaper eats (though it's pretty expensive in the city, too!). Overall, we had a great stay there. Read moreGenuine Expedia guest review
"A must stay"
We had the pleasure of staying here from March 8-13. As soon as we walked in we were extremely impressed. The lobby, bar and dinning room were extremely welcoming as were the front desk personal. When we opened the door to our room we were just as impressed. The room was a good size and very clean. Robes and slippers were provided which was much appreciated […] after traveling over 4000 miles from Canada. It was centrally located in a safe neighborhood and just a few steps away from Grand Place and some very good restaurants. I would not even consider another hotel if I were to visit Brussels again. Read moreGenuine Expedia guest review
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"Good Hotel"
Good hotel in good location, just 3 or 4 minutes walk north of the Grand Place. We walked from the eurostar terminal which took around 30 minutes. Hotel is good value - only downside is over-priced breakfast.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Highly recommended"
Hotel was quite a surprise for the price; very modern, clean and impressive entrance/restaurant/bar areas. Good location topped with pleasant service. More than met our requirements for a night in Brussels.Genuine Expedia guest review
"Lovely"
Lovely hotel with a great bar and very comfortable rooms.Genuine Hotels.com guest review
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