"Nice outside bad overall"
The beach and pool outside areas are fantastic as far as space and beauty. The bar doesn't use real fruit with their drinks. The buffet food sucks. The service is absolutely terrible compared to the many resorts I been to. There are hundreds of resorts better than this one in cancun.Genuine Expedia guest review
"Beautiful Hotel on Beach"
The experience was amazing. Picturesque view of the ocean, white sand beach, lounge chairs and round cushions everywhere. Two beautiful swimming pools, one secluded and one with a swim-up wet bar. Secluded whirlpool tubs near by. Very nice selection of places to eat. The food choices were very diverse and very good. The staff and service was excellent. […] Loved the foam party, the night life and the fact that it was adult only. Had an incredible vacation and would definitely go back! Read moreGenuine Expedia guest review
"Beautiful Beach, Nice entertainment"
I loved the location of the hotel as it is centrally located in the hotel zone in Cancun. Cancun has an extensive public transport system that is very cheap (it cost 9.50 pesos to board the bus), so don't be fooled into paying alot for private transportation. You can take an ADO bus from the airport to central downtown and then take an R1 bus (public […] transport) which would take you to most hotels along the hotel zone. Cancun is a beautiful and clean city and most of the people there are helpful. I would suggest doing para sailing when you are there because the view is really breathtaking. There is really lots to do in Cancun so you would definitely have a great time. Read moreGenuine Expedia guest review
"Good stay for the price"
Over all a good package for the price, the food was not 5 star quality but decent, the drinks were not top shelf but not bad. Very friendly staff, the beach was clean however the water is very shallow not great for swimming. The worst part of the trip had nothing to do with the hotel it was the 5 hour wait going through Mexican customs in 90 degree […] heat people were passing out left and right, I won't ever travel there on a Saturday again Read moreGenuine Expedia guest review
"Rename this dump"
Lets just call it the Grand Dump. And other travelers there agreed. Long, long lines at front desk, long lines at each of the food troughs, long lines at elevators (when they were working), enough beach chairs for about half of the guests, etc. Guess you get what you pay for.Genuine Expedia guest review
"The beach was very nice!"
Overall, we had a very relaxing vacation. We stayed for a week and spent most of our time at the hotel. They gave us a schedule of events when we checked in, so we had plenty of options of things to do. We went to the Oasis Cancun for a day-trip while we were there. The drinks at our hotel were very good. I also really liked the coffee bar.Genuine Expedia guest review
"Stay here!! You won't regret it."
We just got back from a week long stay at Grand Oasis Viva and we loved every second of it! I was very nervous about the hotel after reading some of the reviews online, but I don't know what they were talking about! I thought the check-in process was slow and a bit disorganized, but other than that we had no complaints. Well, one minor complaint - we […] wish they served chips/salsa/guac at more of the restaurants. Other than that everything was perfect. We were on the 9th floor in an older room (it was still clean and nice) and had the best view ever! The food in all the restaurants was very good. Good drinks! Great service too. We ate at The White Box the 2nd night we were there. It was very good! Arrive very hungry, skip lunch if necessary. You are served course after course for 2+ hours! It is so much food! We loved the beach beds and cabanas! (You have to wake up around 6am to score one!) They are worth it! In conclusion, I think the people that write negative reviews about this hotel have never been to Mexico before, or have never stayed in a hotel that is below a 5-Star rating. Having been to Mexico many times before this resort was definitely the best I've ever stayed at. The location on the beach alone is worth the $$ for the stay. Read moreGenuine Expedia guest review
"Ok hotel, nice beach"
Waiter rikardo, works at the white box and sushi bar. He is an incredible person who went out of his way to help us. Also rolondo from the buffet, very helpful and just a great guy.Genuine Expedia guest review
"Liked the beaxh."
Management very poor. Had to hunt for chairs on the beach(maybe you should purchase more?) no towels had to go back few times , staff frustrated with the management as well, very poor reservation system for restaurants, morning supervisor at front desk did not seem to know what she us doing, rooms very old and mildew in bathroom, fixtures broken and […] so on. Used to be a nice hotel but this management needs to train in hospitality. Guests are coming to relax not to waste time in lines and be frustrated by the lack of attention and response from the staff. Read moreGenuine Expedia guest review
"Not bad, but not the best."
Great location, beautiful beach, bartenders at coyote bar were excellent. Room was fresh and spacious. Wish the party staff was more interactive and outgoing...food was okay( could be better) The food at the Italian restaurant was the best I'd say. Overall it was a pleasant experience. I just wish the room had a clock.Genuine Expedia guest review
"Fantastic beach, hotel is older but well kept"
This is not sandals so don't expect that type of an experience. It's a lower cost vacation, but very worth every penny. The only complaint we had was keeping clean towels in the room, had to complain to front desk repeatedly to get clean towels. Other than that we had a great time and will come back again.Genuine Expedia guest review
"Nice beach and the food was average"
It was nice to get away from the cold and get to warm weather....Genuine Expedia guest review
"you get what you pay for"
I am in the customer service business so I think it's important to give honest feedback. If I was 23 and this was my first trip, I'd say that this place was perfect. However, I've traveled the world and stayed everywhere from hostels to the Four Seasons. Every year, we book an all inclusive through Expedia to get away in the Spring. We've had some amazing […] trips. Unfortunately, this was the most disappointing all inclusive. The air conditioning did not work, the buffet was disappointing (cold eggs at 7AM???), bell boy never shows up, unprofessional massage therapists, you have to pay for wi-fi, backed up shower in spa, only 3 outlets in room, long slow line at check in, etc. The site/ beach was beautiful. I loved sitting on the beach and swimming (AMAZING water). The White Box and Moroccan restaurants were good. (3.5 out of 5). there was a 2 Hour wait to get reservation at White Box and the first wait, I didn't make it in. Overall, I would not recommend. Read moreGenuine Expedia guest review
"You get what you pay for"
If you are on a budget then you will get what you pay for here. If you can afford to spend more to stay at a nicer place then do it. This is definitely a 3 star hotel, so expect a 3 star experience. Everything was just okay. The rooms were fine, nothing great, the food was okay not bad but also not great. The beach is beautiful and the tour booking […] agent was very helpful. This is a hotel for the partying crowd not the relaxing so beware. The worst part of this hotel is the sales presentation. Do not attend, you will not get what you are promised and it will take over 2 hours with a sales person who can barely speak English. Read moreGenuine Expedia guest review
"Decent for the price."
Hotel is a party atmosphere and lacks in refinement. Food is decent and drinks ok. Room was clean but shower not so good, slow to drain and glass door leaked.Genuine Expedia guest review
We arrived on a Sunday afternoon and at 3p our room was still not ready. I worried that our stay was off to a bad start. We were in our room by 4p and were pleasantly surprised with our room. My brother-in-law and his wife had checked in the day before and warned us that the rooms were very out dated. Ours had been remodeled-larger flat screen tv, bathroom […] remodeled, new bedspreads and walls/ceiling had been redone. Both room however were very clean. This is not a resort, more a hotel. Everything is close, minimal walking to pools, beach, and restaurants. The pools were very nice-one newer than the other, the beach was one of the best I've been on, the restaurants were good, not great (although we did not get to go to White Box-that is another story). Buffet on the smaller side but good, again not great. The hostess' were not friendly at all, if you asked for a table outside they wouls always say there were none avail-tell them you'll wait, WOW all of a sudden there's an open table outside :) Mary made me a great omelet every morning and she was the most pleasant person working in the hotel. She greeted everyone and her smile was infectious- she set the tone for the day! The coffee bar was very good-it's a little hidden, 1st floor through the VIP sliding doors. If you keep in mind, you're not paying for a 5 star hotel, but a 3+ star you'll be fine. We will be back! Read moreGenuine Expedia guest review
"Not up to par"
I dont usually leave reviews but hope this will help someone make a better choice. Ive been to Mexico 3 times and this was by far the worst hotel experience I have had. I didnt get the room i booked had to sleep on a twin bed. Ac was not able to get the room cool. Had construction on the rooms above my head from about 730am until at least 5 every day. […] Mini fridge was broke for most of our trip. I continued to look past these things as i love being on vacation. The worst part is the staff just doesnt care and the few that do are completely overwhelmed. The one restaurant you make reservations for obly seats 30 ppl total in a night so its almost impossible. The Mexican restaurant was completely understaffed took the waiter over an hour to get the starter out. Ran out of drinks at the bars almost every day and several items at the restsurants. Staff was unfortunstely very rude and most of them seemed lost. I dont like to complain on vacation but found that EVERY other gueat who i talked to asked..how i felt about the hotel becausr they were dissappinted and would never come back. Feel like I really lost out on this one. Read moreGenuine Expedia guest review
"Grand Oasis Viva Jan 30 thru Feb 3"
We are a married couple in our mid 40s. Our stay was awesome. Arrived around 2pm and were told we were receiving VIP check in & wisked away to the VIP lounge. Drinks came swiftly after that. Received a very informative briefing on the hotel, amenities and where everything was located. This turned into a quick sales pitch for their "vacation time share" […] type package but it was quick and I smiled with 3 drinks in me!!! We booked an ocean spice room with king bed and were escorted to 934, perfect!!! luggage arrived shortly there-after. Beach was amazing, probably the best I have ever seen at a hotel and literally steps from the lobby. Italian restaurant was great and William gave excellent service. Judy brought us drinks on the beach and by the pool constantly and was always smiling. The hotel staff is constantly cleaning. Even raked sand daily. Food was okay but not the best I have ever had. Drinks were good, sometimes weak, but order a double and you should be good to go. Great spicy bloody mary''s at the lobby bar. WE loved the foam party on Saturday, should do something like or more interactive activity at the pool daily. With a little more attention to the food, more interactive pool activities or parties at pool, this could be the best in Cancun for the money. I would even pay a little more to stay here for these changes. Read moreGenuine Expedia guest review
The hotel has done a great job updating and creating a hip environment. The beach is incredible, with pleny of chairs, good distance between property and water not just a sliver of room. The location is good and walking distance to many activities along the main road. Overall we really like this property.. This is our 4th time to Cancun and we always […] try different hotels.. We would return to this hotel Read moreGenuine Expedia guest review
"Good adult fun"
Our first trip to Cancun and were overall pleased with the experience. The adult activities were ok would have preferred a little more spice. Food was great. Clean and helpful facilities and staff. Will go back soonGenuine Expedia guest review
"Employees were all friendly.. A great valued hotel"
Everything was great except we were sent to a stinky hotel 1st night because somebody who was supposed to go home continued staying due to a flight cancellation..Genuine Expedia guest review
"Very nice beach, but the buffet food was terrible."
We have stayed at quite a few all inclusive hotels.We can compare other all inclusives to this hotel. We have never seen such awful buffet food. My husband got really sick from eating at the buffet the first day.The hot food was never hot and sat out all day and was either overcooked or undercooked.The food was not edible and recycled meal after meal. […] We ate at the the sit down restaurants for lunch or dinner the rest of our stay. The service was very slow for lunch or dinner and it took 1 1/2 to 2 hours, but the food was good at the sit down places. Unfortunately you had to eat breakfast at the buffet because it was the only place open for breakfast. The only good thing about the hotel is that it has a very nice beach, but people walk by constantly trying to sell you hats, sunglasses, dresses, jewelry etc. The bar service was good, but you were only given cheap liquor. We paid for the "Grand" which was suppose to include better drinks. We were always told it was an extra cost. They had very little if any entertainment in the evenings. I would not recommend this hotel to anyone. Read moreGenuine Expedia guest review
"Right on beach"
Great getaway spot. Love that it's adults-only with no screaming children around. The hotel is right on the beach, with a sandbar about 100 ft out to shore. It's not quite on the ocean, more of a bay, but it's nice and calm. The food is nothing to write home about, and the service is very slow and leisurely. The staff is nice, and courteous, though […] slow at times. The room was fine, but we were on the 1st floor and had no balcony. We often opted for the stairs instead of the slow elevator. We stayed Mon-Friday and had a very relaxing quiet time Mon-Wed. By Thursday, the crowds get more party-ish. The hotel provided entertainment throughout the day. Read moreGenuine Expedia guest review
"Beach is nice"
Overall everything but the food was good. The food choices were awful. The best place to eat was at the little fast food place by the pool. The beach was real nice. The rooms were clean and kept up nice. Don't think I would stay there again because of the food.Genuine Expedia guest review
"Pretty good hotel"
I enjoyed the vacation. I had a good time. Drinks anytime we wanted, and food was available 24/7. The best of rooms but definitely a whole lot of fun.Genuine Expedia guest review
"Look no further. This place is great!"
Where do I begin? This place was perfect. The beach is beautiful. They rake it everyday. The view from our room was breathtaking. we were on the 11th floor. Our cleaning lady spoiled us with her eye for detail. Almost looked like she ironed our duvet every day. The whole place was constantly being cleaned. I never saw anything to complain about. The […] food was excellent too. My advice to dining would be, try to be first in line. Know when they open and be there right away. They fill up fast and I hate waiting. The staff is wonderful and kind. I felt like royalty. We got to know of few of the waiters by name and maybe that is why they treated us special. Plus we always tipped. My husband liked the swim up bar. Because there was never a long line to get a drink there. It was so fun to meet people from all over the United States and many other countries. The entertainment was a blast. There were nuns running around singing and dancing, there were James Bond type men with squirt guns. So funny. The guy in charge of games and activities is great at his job! We can't wait to go back and bring some friends. Only one bad thing (for me) I love to snorkel and there was no place at the motel to snorkel. The ocean is very shallow right there by the Motel. Read moreGenuine Expedia guest review
"Great view of the beach from our room!"
All inclusive means just that at Oasis-Viva. Plenty if choices for meals, never went hungry or thirsty!Genuine Expedia guest review
"Hotel was a lot of fun, has a great location."
The hotel has a lot going on, tons of food options, and great entertainment. The only downside (if you consider it to be one) is that the mixed drinks aren't very strong. Of course, you can have as many as you want, and also just drink straight tequila or other alcohols if you're not feeling tipsy enough. Personally, I think it made for a great drinking […] experience because people weren't getting sick everywhere, and it was very easy to remain comfortably drunk without accidentally overdoing it. (although some people still managed to drink too much.) The staff was great, the facilities were great, and we had an absolute blast. No children being allowed really makes it a better experience for many travelers. Read moreGenuine Expedia guest review
"You get what you pay for"
Let's start with check in where English is severely limited so after being told we didn't have a reservation because she was not looking for the name provided we were given a room key to someone else's room. Food was terrible, drinks were weak, beach was beautiful but it was hard to find a beach chair. They overbooked the hotel and never had everything […] on the restaurant menus. The buffet was horrible. Oh I don't want to forget to mention the terrifyingly small elevator lit by only a blue light... Perhaps they thought it created a pleasing ambience. Want a lock for the safe, extra. Want Internet, extra. Want room service, 15$ delivery charge. Do you want anything not bottom shelf liquor wise, $10/shot. Highlight of this 'swingers' resort would be the topless beach and terrible porn channels, but hey at least that didn't come with hidden charges. Read moreGenuine Expedia guest review
"worth oasis hotel from all chain!!!!!!"
Let start from beginning.When booking that hotel two room options regular & spice( 25$ a night more for spice) but it is the same room !!!!!!!!dif.only decoration,painting!!!!!who'd you pay 200$ a week more for painting??????we pay another 178$ for balcony _ cash to hotel,they told that balcony for sale directly from hotel. All review told beach is […] beautiful except SUN WILL HIT BEACH AFTER 11.00 A.M_ MOST BEAUTIFUL PART OF DAY IS GONE !!!!!!!!!!!FOOD SAME MENU FROM MORNING TO EVENING VERY LIMITED -PRISON HAS BETTER MENU - "GOOD FOR LOOSING WEIGHT" !!!!!!!!!HOTEL POLICY,NOT ALOUD TAKE ANY SNACKS IN ROOM,THEY "LOUSE MANNY & REQUEST ROOM SERVICE 10$$$ ANY DELIVERY!!!!!!WELCOME!!!!NO ENTERTAINMENT ON SITE ,WHEN COMPARE WITH GRAND OASIS CANCUN,OASIS PALM !!!AT CHECK OUT DO NOT GIVE ANY OPTIONS LIKE OTHER RESORTS GET SOME SNACKS AND DRINKS TILL YOU RIDE ARRIVE!!! Read moreGenuine Expedia guest review
"beautiful hotel loved every minute of our stay."
The staff was very friendly and very accommodating. When there was a problem the staff took care of it immediately. The beach is very pretty, so relaxing, so beautiful. I miss the peacocks and it did need a little more entertainment. But overall it was a wonderful experience. I wish there could have been better lighting at the aquatic show at night. […] The show was very good. There needed to be more entertainment during the day. Read moreGenuine Expedia guest review
Food was not good. There wasn't much to eat.Genuine Expedia guest review
"Okay but I wouldn't stay there again"
1st I was not put in the type of room i booked in the beginning. I booked a beautiful room from the pics online but when i got there they put me in a room that looked like an old Howard Johnson Hotel after I went back and told them this wasn't the room I booked and showed them a printout of my confirmation they put me in the "new" side of the hotel […] which was what I booked. The restaurants in this place were mediocre ar best, the Morrocan place ran out of food everyday so I guess you had to get there 1st thing to get the full menu. The only "gourmet" restaurant onsite required reservations which isn;t bad but they don't let you make reservations in advance they want you to get up at 8am on your vacation and wait in a line to reserve a spot for that day which is RIDICULOUS after staying 5 days I never got a chance to go to it and the one day I was up and went to the desk at 8am the restaurant was closed that day. The gym is understocked, I have more in my home gym at my house. Oh yeah and the 24 hr room service that they promote is for a $15 fee which is unheard of in an all inclusive resort. I've stayed at others that offered room service and never had to pay a fee to have it delivered, plus the menu was such that I wouldn't have ordered anything anyway. One more thing the staff there was pretty nonchalant about everything and didn't care about any request or complaint anyone had Read moreGenuine Hotels.com guest review
Everything was good with the exception of the eating arrangements. Too few seats for number guests. Finally figured out that you have put your name in go away then come back and stand next to the desk. If you leave and come back a second time as instructed have you coming back every 30 minutes telling you it is still a 25 minute wait. At one point on […] our first night we show up went away with only two ahead of us. When we returned the wait was still 25 minutes and we were number three. How does that work. It does no good to ask, you won't get an answer, just a put off. Not right and no good. As for the White Box. It's a scam and you should be ashamed. I waited two days in a row in that line and was like the tenth person in line once and maybe the 12th the next. Each time they shut down the line after giving only a handful or tickets. Walking my in the evening the dinning area was never full. Very disappointing and a message I will deliver to each time it comes up with anyone. You have a nice facility but this spoils it. The staff was great (excluding food service management). Transportation was on time and effective. But I don't think we'll be returning. Just can't forgive making guests stand in line for a half an hour to forty five minutes to have them turned away after so few are served. Sorry but due to the above we will not recommend your resort to any of our friend, family or business associates. Read moreGenuine Expedia guest review
"Beautiful hotel but get what you pay for"
This was a gorgeous hotel with a perfect location to nightlife all in walking distance, hotel recently Renovated, nice pools and beach. The drinks are very sweet and aren't the greatest but you can pay for the better quality. The room was nice but the air conditioning was not consistent, it got very hot especially on the 10th floor, We spent most nights […] with the window open. The staff was friendly but be careful of the price of activities offsite of the resort they can charge you more where as is you go across the street you can find the same deals for less such as Coco bongo tickets and snorkeling excursions. The food was average, Moroccan, sushi, Italian place and the white box (reservation only) were good, stay away from the buffet and Mexican food. White box is reservation only at 9am be there at 8:30 as it gets booked within minutes. Overall I would go back but know what to expect. Read moreGenuine Expedia guest review
"Not what we were expecting"
We arrived an hour past when check in was supposed to be available and they told us it would be a while before a room would be available and that we should just go right to buffet and eat. Having all our luggage in our hands and having been flying or in transport for 6+ hours we just wanted to put stuff away and shower before getting started on our […] vacation. We said we would wait and within a half hour they told us a room had become available. Less then thrilled when we walked into our 'ocean front' room and all we could see was the roof and building, the door scraped on the ceiling, no bedding, and faulty shower. We complained at the front desk and had to wait til after 3 PM the next day to get a room where everything was working properly. Our second room had a very beautiful view of the ocean and everything was in working order. Our other disappointment was the food. With all the different restaurants we had thought there would be many good places to eat-this was not the case. The buffet was decent, you might not like everything but you were sure to find a few things. The Mexican restaurant was very unsatisfying. The best eating place on the premises was the Italian which was very good and had the best service as well. Overall the hotel was not terrible but far from what we were hoping for. Read moreGenuine Expedia guest review
"Nice Vacation could have been Great"
I have tried twice to write a review only to have it dumped after several sentences, sort of like the service at the hotel. This really is a nice facility, Maintenance is a big issue. When Rain was coming in our "closed" window we were informed that they were having the same problem all over the hotel. We were told to use the towels to clean it up by […] supervisory personnel in the lobby. We were vacationing not there for housekeeping duty. we put a towel in the window and it stayed their the entire 9 day stay. Restaurants are too small for the number of Guest, and the menus are boring after the second visit. and many items were "not available". The preparation of food is very inconsistent from day to day. I would return to this facility if there were more employees like Jaun in the Morrocan restaurant, He was a delight. The stay started with a bad taste with BDTravel Scamming passengers for fares into town with the promise of reimbursement at the hotel. I had 2 printed Vouchers That were not honored, with this line of malarkey. I finally did get my cash back after three attempts and being treated nastily by there people. The return trip was ok. I would like to hope that some of these shortcomings are addressed. Read moreGenuine Expedia guest review
"Perfect beach view"
This was our first all-inclusive stay and it met our blind expectations. Staff were helpful and pleasant; this building has a bit of an odd layout as it appears to have been added to over time (but you figure it out pretty quickly); the food was generally good (Moroccan restaurant was the best) and it's about as close to the beach as a building can […] be. You can also visit other Oasis properties for a change of venue for dinner or a different beach. Worth it! Read moreGenuine Expedia guest review
"Everything is good except wifi"
It's a comfort and well designed hotel. Staff are nice. Have beach. Clubs offer all kinds of alcohol. One thing I have to complain is that no free wifi. I can even get access to free wifi in a small hotel. Hotel like this shall definitely provide free wifi everywhere. It's 4G time. No one can live without free wifi.Genuine Expedia guest review
"ON the beach"
I was pleasantly surprised with everything. Great food, drinks, tips,and location all included. No hidden fees and no taxes of any kind. No pressure to buy a timeshare. All was great with an ocean view and a good time.Genuine Expedia guest review
Oasis Viva hotel is a bit dated but clean and the staff is quite helpful. Didn't care much for the timeshare pitch.Genuine Expedia guest review
"Casual place to stay."
Not much on service. Waitress walking by several times to clean up cups etc, but never asked if we want anything. Lots of people on the beach trying to sell items to hotel patrons. Beautiful beach area, pools were nice. Very small plastic cups for drinks. Some great places to eat there, but the food was only so so. Italian restaurant was cool, but again […] the food was less than expected. The wine in this hotel is very poor. I had to buy a bottle while there for dinner since the house wine was like vinegar and the purchased bottle was also bad. Stick to the beer and drinks. Overall, I would stay again, but it would not be my first choice. Read moreGenuine Hotels.com guest review
the hotel is old and its going through construction so it was loud at times also the food wasn't great one night we were so hungry because of the times the restaurants were open the buffet turned into a restaurant for some reason also they had this place by the pool but it was closed 3 days out of our stay. the only one thing that was good is the beach […] definitely one of the best beaches we stayed at. I would not recommended this place because u will stay hungry at all inclusive resort plus they didn't have much going on too it was a bit boring and the staff they are nice but I never felt like they were going an extra mile to make our stay better. I never wrire reviews but this time I felt like I had to. We still had a great time u are in paradise so we enjoyed it but next time I will not stay there Read moreGenuine Expedia guest review
"if only the food could match"
Lrg variety of food you kind of just find what u like and only eat that.Genuine Hotels.com guest review
"Close to the beach"
The hotel staff and hotel upkeep were superb. The food was ok. Make sure you arrange shuttle transport to the airport. This hotel wants you to use the taxis.Genuine Expedia guest review
The food was terrible at the few open restaurants. The air condition did not cool well at all. Also , the refrigator did not keep drinks cold. The hotel lacked in night activities. This was truly the worse vacation trip.Genuine Expedia guest review
"Excelent, all inclusive at Grand Category"
Was amazing many friends that you can make the staf are nice all the time, the food is PERFECT, I had Grand Category there and I'm so pleasured to eat in all restaurants and bars all day the sea food are absolute i will return to the same hotel, they have 6 hotels of the same group (OASIS) with your wirst band you can visit all of them eat and drink […] ilimited all day. I have visited the Grand Oasis is so large and amazing brakfest they have over 1400 rooms, the pool is giant take a look. Read moreGenuine Expedia guest review
"Nice hotel and nice clean beach"
We enjoyed our stay. Love that they have a party pool as well as a quiet pool. The grand package is well worth it. Everyone was friendly and helpful. The food was good and the drinks were great!Genuine Expedia guest review
"the location is good"
hotel facilitate, food, room are about 3 star holiday inn level. The food is about below average to average. Food in the Japanese restaurant, italian restaurant were over cooked and not well prepared. The brazilian BBQ place has good service but very limited choice of meat and over cooked also. The restaurant that require reservation (forgot the name) […] is the only one that is very good. The buffet is just average. We went to oasis cancun one day and found it buffet is much better there (though the sushi bar is terrible, should avoid at all cost.) The location is good, close to night clubs and the beach is very calm and nice, though a little bit small. The nightly entertainment is a joke that a few dancers dance in the small lobby area, more or less like street performance. Read moreGenuine Expedia guest review
Very good hotel, great price and very efficient. Will be back!!Genuine Expedia guest review
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