"BETTER THAN REVIEWS"
My parents,partner, & I rented two rooms from this hotel for the George Strait Concert.The rooms were very clean & nice.The hotel had a very friendly vibe from both room service & front desk.The beds were very comfortable and clean.I felt very safe there.Beautiful pool.Also my father is a truck driver and provided great parking for him as well and was […] very cooperative with him.We also had a hard time deciding which route to take to the concert and our front desk staff booked us a cab with ease.Something also very convenient was that there was a bus station in front too and close by stores & restaurants. Read moreGenuine Expedia guest review
"Okay place to stay"
Room was a good size and comfortable. Not the cleanest place I have stayed, walls were gross. Breakfast was well picked over by the time I went. Staff was pleasant and helpful.Genuine Expedia guest review
It was a nice hotel I will really stay there again the next time we go....Genuine Hotels.com guest review
"Highly recommend this hotel"
My room was roomy, well furnished, and clean. Location has great access to I-10 and I-410. Staff was friendly and helpful. Internet speed was slower than average in the room; ok in the breakfast area.Genuine Hotels.com guest review
"good stay for the price"
Overall was a great hotel, only complaints were that it looked like something was spilled by the fridge and there was grease and pepperoni in the microwave. The coffee pot had old coffee and a used coffee packet in the coffee maker. Pool needs a some TLC and was very warm. Not something you want to swim in on a hot day.Genuine Hotels.com guest review
The receptionist was very caring and wonderfulGenuine Hotels.com guest review
"Staff really nice."
We have stayed at this property a few times. For the price it is fine but the hotel is starting to show its age. We tried to move the coffee table to pull out the sofa sleeper and the leg fell off. The sofa sleeper was very worn out and the couch was most worn out and had holes through out. SOMEONE please thaw out the freezer, There was no way to use […] the frig because there was so much ice in freezer that the door wouldn't close. Staff was really nice and the house keepers cleaned our rooms good during our stay. One more suggestion would be to have more then one trash can in the room it would save housekeepers some time and messes. Thank you would stay again. Read moreGenuine Hotels.com guest review
Very Helpful staff, however the A/C would never stay on in my room. That plus the uncomfortable beds made it very hard to sleep. Very nice pool area and the breakfast was decent.Genuine Hotels.com guest review
"Very nice for the price!"
Older hotel but well kept up and clean.The room was bigger than I had expectedand the bed was nice and firm. The pool area and grounds were very well-maintained and pretty, too bad we didn't have time to take a dip!Genuine Expedia guest review
"Very unpleasant experience"
The experience was by far unpleasant first thing we get our room and I had to call front desk to make sure room was available: work boots,opened water bottles, gallon of milk in fridge, loaf of bread. 2nd room we were put on: ac leaking,room smelled nasty,bathroom was missing the cover to the celling light it felt like someone was watching..but we were […] very tired and needed to get some rest plus it was very late at night for us to go find something else. Read moreGenuine Expedia guest review
"Very spacious rooms"
Really above-average sized rooms for the cost, very large desk, nice pool area, nice staff.Genuine Hotels.com guest review
Only downfall was when you left the parking lot you coukd only go 1 dieection and if you need to head the other way, you had to go up the highway and make a u-turnGenuine Hotels.com guest review
our ac went out at 3 am and was not accommodated correctlyGenuine Hotels.com guest review
this hotel is old and in need of a face lift.Genuine Hotels.com guest review
Response by Howard Johnson Inn And Suites Central San Antonio Dear Valued Guest, Thank you for staying with us at the Howard Johnson San Antonio Central. We would like to inform you that we are currently upgarding each room to provide each guest with the best guest experience possible . Please consider staying at our hotel in the future to experience these upgrades . Completion Date will be at the end of this month; May 2013. Thank you for your feedback , we are always looking for ways to improve.
"Wouldn't stay again"
Did not feel safe what so ever. When we got there we waited over 15min until the front desk receptionist came out! The pool area is nice. The overall hotel is about a 3. When we left and came back later that evening, our front door to our room was open! We told the front desk, they didn't seem to care too much. Our room didn't look anything like the […] picture and we had an extremely old tv! We also went in the Jacuzzi and the water was lukewarm...and no temperature adjustment. And to top it off, the "continental" breakfast include coffee, apple juice, orange juice, toast, and some doughnuts! Read moreGenuine Expedia guest review
The rate was accomodating. The breakfast was nothing to cheer about. There should have been more of a selections. using the computer was hard.Genuine Hotels.com guest review
"access to hotel - not easy"
not satisfied the temperature in San Antonio was 80 - 83 degree the air conditioner in room didn't blow enough cool air to cool off the room. The room was furnished with old broken furniture. Poor lighting in the bathroom. The Jacuzzi next to swimming pool out of order all 3 days I stayed at this hotel. Unfortunately, couldn't change to another room […] or hotel because it was Fiesta time in San Antonio and most hotels were booked. You get what you paid for. Read moreGenuine Hotels.com guest review
"Average hotel, inconvenient location"
Hotel was decent and the staff was very pleasant. The location is in a very inconvenient location if you want to take ih-10 into downtown (easiest way) for any events. If you want to take ih-410 anywhere then you're good but getting to ih-10 east is a problem.Genuine Hotels.com guest review
"Terrible Customer Service"
I paid for my daughter and sister to stay in the Howard Johnson hotel for my daughter's birthday. The room had a broken towel rod and burned out light bulbs. When I called the front desk to have those things fixed, I was rudely told by Carlos there was nothing he could do and I would have to wait til the morning. I was also told there were no other […] rooms to change to. I called Hotels.com to press a complaint. After a brief hold, the rep from Hotels.com told me to return to the front desk and we would be changed to another room. There were no further issues. However, I would not recommend this hotel to anyone. The room was not properly prepared for guests, it never should have been released to guests. Carlos was so rude, I would hate for anyone else to experience his nastiness. I have stayed in hotels around the world for business and pleasure and I have never experienced this type of unpleasantness. I am still in disbelief regarding the atay. Read moreGenuine Hotels.com guest review
Fair rates, clean room, close to family.Genuine Hotels.com guest review
VERY SATISFIED!Genuine Hotels.com guest review
"Wouldn't stay here again"
Our room was fine however the neighborhood was run down and we were concerned about our car overnight. Notices posted on all the outside doors from local police warning about breakin's, outside "security" doors were not closing properly. Tried to use the outdoor pool and the heaters were out. Used the guest laundry and there was no light in room, had […] to bring a flashlight; the washer was filthy and we had to clean it before we could use it. Breakfast was terrible, no fresh fruit only sweets and cereal. Location was okay, close to freeways to get downtown. Read moreGenuine Hotels.com guest review
"Easy access hotel and cheap!"
The king with sofa was a large and clean room. Adequate parking was a plus. Close to convenience store, Wal-mart, Bill Miller BBQ and I10 access. Great room for the $. Breakfast was a little skimpy but expected due to the low cost of room. Very friendly staff. The pool was good-sized and was lined by huge palm trees. An overall positive experience.Genuine Expedia guest review
Room was in front of the pool first floor it was good with some shade areas and chairs for relaxingGenuine Hotels.com guest review
Good stay,no complaints.Genuine Hotels.com guest review
"HAIRRY BED !! GROSSSSSS"
This is my second time staying in this hotel , and I was very disappointed. We stayed in a 2 bed suite and when I moved my pillows off the bed there was hair all over it . The pool and garden is nice but furniture is out dated .Breakfast was not very good VERY crowded not enough tables and old products. Over all I will NOT be staying there again .Genuine Expedia guest review
"Clean and Affordable"
The front desk employees very helpful with questions, our room was clean and quite, perfect for our needs at an affordable price.Genuine Hotels.com guest review
We only spent one night and got there too late to really enjoy it, but we are definitely coming back. it was great waking up to the birds chirping and the room was a really good size for two adults and two kids. Bathroom was clean and shower was spacious. Friendly staff.....Genuine Expedia guest review
It is not yhe most luxurious hotel but it is very comfortable. Great space and very friendly staff besides, it is next to I10... Everything is near! I would stay there again! :)Genuine Expedia guest review
"Would stay again!"
We would definitely stay here again! It was easy to get to where we needed to go although it is situated it an odd location. Our GPS took us through a neighborhood but right to it. Staff was great! It is not a five star hotel but is a great value for the $$Genuine Hotels.com guest review
"great for the price!"
We stayed here for a family vacation. It was very pleasant and quiet. The room was clean and the staff was helpful.Genuine Hotels.com guest review
out datted look and found a crokroach!!!!!!!!Genuine Hotels.com guest review
Centrally located, room was large enough for five. We just had a problem with pool not being open but two days of our stay. Since the rates weren't bad for the room we received we would stay again!Genuine Hotels.com guest review
Room felt and smelled dirty. Bathroom light on timer which kept turning off. Other wise bed was confortable and clean sheets. Would not stay here again.Genuine Hotels.com guest review
This hotel was actually nicer than I thought it would be. It is close to downtown. The staff was very friendly & accommodating. For the price I thought it was good...the room was clean, breakfast was good and it had a. Nice big pool.Genuine Hotels.com guest review
Good for one night... Cheap, convenient. No frillsGenuine Hotels.com guest review
Great hotel for the price and exactly where I needed to be. I will be backGenuine Expedia guest review
Everything was great people were nice room was clean.. But housekeeping did not actually clean they just made bed and put towels we had beer.bottles still there just moved somewhere else ndd pizza was just placed nicely on another table... But despite that it was exclent not as close to dwntwn as i thought 10-15 minutes away from the.riverwalk.but it […] was great if i go back ill stay.again Read moreGenuine Hotels.com guest review
It was a nice place with a very friendly staff!Genuine Hotels.com guest review
went to san antonio to go to riverwalk mardigras...hotel was very easy to find and about a 10 minute drive to riverwalk, hotel is a bit older but the service was great i called the front desk to ask for a few more towels and i got them in less than 3 minutes...everyone i talked to at the front desk was very friendly and helpful. breakfast had a good […] variety and had waffles...everything in room worked nothing broken might be back again in the summer..thank you!! Read moreGenuine Hotels.com guest review
"Didn't stay long but.."
The rooms were comfortable and the experience for the price was well worth it. No negative experience here. Staff was nice as well.Genuine Hotels.com guest review
the tv did not work and i was told....im sorry, nothing was done to fix the situation.Genuine Hotels.com guest review
"Business Stay Only"
Make sure you ask what includes in the room before getting there cause anything extra they try to charge. Ex. Sofa bed wasnt working requested roller bed charge extra Ten a night.Genuine Hotels.com guest review
"Ok for the money"
Good for the money it costs only a little more Clean (limpiesa)Genuine Expedia guest review
"Great Customer Service To All The Staff"
Very satisfied, enjoyed my stay.Genuine Hotels.com guest review
First let me say, the beds were extremely comfortable. I've stayed an 5 star hotels and have never been able to sleep well. The room was spacious(we got a queen suite, two queen beds). The floor was dirty with dark brown stains on the carpet. The carpets were not, it appeared vacuumed well. The bed sheets were stained. The free breakfast was ok, but […] not much of a variety. I do not plan to stay at a this Howard Johnson again. The staff was friendly and helpful. Overall, it was ok, but I will stay at an upscale hotel next time. Read moreGenuine Hotels.com guest review
Charged $150.00 on credit card for "dog" even though when I checked in I told them there was a service animal, which they said there was no charge for. They refunded the fee, but did not even bother to let me know they charged it until I saw it on my credit card bill.Genuine Hotels.com guest review
"convenient location for me"
other than having my property tampered with, and sink draining slow it was ok. dont you want me to be honest?Genuine Hotels.com guest review
"Disappointing stay at CrossRoads"
The shower had dried up soap and hair on the walls The sink for the bathroom took 20 minutes to drain after each use The room smelled very bad (not just from cigarettes) The remote did not work for the TV and once I received a working remote, I still could not get to the HBO channel.Genuine Expedia guest review
Staff is very friendly when I ask questions, such as where to see & where to visit.Genuine Hotels.com guest review
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