First time -- Last time !!Genuine Hotels.com guest review
"Spring Break 2014"
The hotel personnel was great! Kuddos to front desk Amy, she shows customers personalized service and makes them feel at home. The grounds are not that well kept and the rooms are ok, but for what we paid, it was ok.Genuine Hotels.com guest review
Very spacious room. 2 adults, 3 kids and were very comfortable. Good location, about 15 minutes from everything we wanted to see. Very friendly and helpful staff.Genuine Expedia guest review
No internet acces, dirty sofá. Never again! Room booked different than given!Genuine Expedia guest review
They didn't have towels in our room the first day, and they forgot to clean it. But they took care of it when I asked them for it.Genuine Expedia guest review
"Was overnight stop on way to S. Padre"
Everything was fine. No real complains.Genuine Hotels.com guest review
"Worth the price"
Only paid $50 a night and the rooms were very large, pool/hot tub was nice, can't complain about breakfast, and the staff there were terrific. I did notice the rooms were not cleaned very thoroughly (crumbs behind the night stand, etc.) but it was an overall great stay for the price. I would recommend if you're in looking to spend under $75 a night […] . Read moreGenuine Hotels.com guest review
The room was huge. For what I paid, my expectations were exceeded. Great location, friendly service, and quiet area.Genuine Hotels.com guest review
Courtyard pool was a plus, I enjoyed a king suite with plenty of room and reasonably clean room, overall experience was a 4 because for the price it was a decent hotel with adequate amenities, a little better than I had expected.Genuine Hotels.com guest review
"Nice for price"
Decent hotel for the price... Central location to downtown, medical center which is my reason for staying or other tourist destinations.. Fabulous staff!!Genuine Expedia guest review
"Definitely will use this hotel again!!!"
Overall it was a great fit for what we needed and I will definitely be staying here again....I loved the amenities and the convenience of location. We look forward to staying at the Howard Johnson again :)Genuine Hotels.com guest review
"Very nice hotel."
First time at this hotel. Very pleased with our stay. My teenagers enjoyed the pool. We'll be staying at this hotel again.Genuine Expedia guest review
"Disappointing hotel stay"
The hotel wasn't as high end as I thought it would be. With a name like Howard Johnson, you would think you would have a more luxury type of hotel. The room had an odor and the mini fridge was rusted around the frame of the door. We kept having to spray deodorizer and had a scented candle lit.The drawers were off track, although I didn't use them. The […] tile in the bathroom shower was broken and chipped. It was overall, in my opinion, a low end hotel. Read moreGenuine Expedia guest review
"Nice place, good location, good experience.."
I was driving from Houston and wanted to stay nearby Riverwalk. So was looking for budget hotels. I searched a lot, got some good hotels, but online reviews were frustrating me. Then I happen to see this hotel with some good reviews. Since I was travelling with my wife, I was specifically concerned about cleanliness, security and location. I must say […] that this hotel made our trip more enriching. Staff is very nice, location is nice. Plenty of parking spce, Close to highway and more importantly you feel like you are in a good Hotel and not in a shabby motel. Would definitely recommend this hotel to everyone. Would rate it 4.5 out of 5. Read moreGenuine Expedia guest review
"Great staying hotel"
Evrything you would expect from a comfort staying. The hotel is classical, you can tell it has it's years but it is well kept and maintained.Genuine Expedia guest review
"Nice hotel close to Fiesta Texas and Sea World"
The room was nice and big. I especially liked having a sofa to sit on and watch TV. It's more comfortable than sitting on a bed. I also liked having a ceiling fan, refrigerator and microwave. I liked that the pool was right outside our front door in a courtyard that was well landscaped. I wish that my family and I could have spent more time here. We […] only spent one night and went to Sea World the next day. It was a good value for the size and amenites included in the room. I would defnitely stay here again and recommend it to anyone who is looking for a place to stay in San Antonio. Read moreGenuine Expedia guest review
"Would go back..."
Spent the weekend here. Room was clean n spacious, pool was fun. Shopping n restaurants all around. Great price. Would go back.Genuine Expedia guest review
I will never stay here again. It was a rewind back to the 80's. The furniture was gross.We had hair in our bed and shower. The maid (if there was even one) left two dirty wash clothes hanging on the shower rod from previous guests. I usual don't write reviews but I was so disappointed with this stay I felt the need to. I'm just hoping to save someone […] some dissapontment. Read moreGenuine Hotels.com guest review
"Talk about hot!"
Checked in to the hotel and found out there was an extra cost for our 3rd guest, even though we had indicated that on our reservations. The parking was odd and horrible, one way in and one way out. Access to the highway was right in front of us, but only if you were going in ONE direction. There was only one towel in the room. Room smelled damp and […] musty. The biggest issue was that the Air Conditioning did NOT work. We turned it on and expected it to cooled the room down, but that NEVER happened!!! Complained to the front desk, and nothing was done!!!! Read moreGenuine Expedia guest review
It was fine for the priceGenuine Hotels.com guest review
"Not what I saw on line"
What I saw on line was one modern hotel and when I get there I find something else. I would not stay there again. The hotel is very worn. It is not as clean as I would like it to be.Genuine Expedia guest review
"friendly helpful staff. Good room, clean"
we were pleased with room. it was big and had a good layout for the 4 os us.Genuine Expedia guest review
Rooms kept nice and clean and staff was very friendlyGenuine Hotels.com guest review
"Very nice for the money"
The room was big with comfortable beds. Decent breakfast buffet. Would stay here again.Genuine Expedia guest review
"Enjoyed my stay"
I went with my family for a 3 days trip and found this hotel on the Internet. There was a mix up with my room in the beginning and I called hotels.com and they sorted everything out. The staff was nice enough to fix everything up for us too. The rooms were clean and the fridge was clean also. Our room was next to the pool so it was a great location. […] The hotel is located next to I-10 so sometimes it can get a little complicated to get back, but overall it's a nice neighborhood. Read moreGenuine Hotels.com guest review
Stayed for 6 nights easy to find comfortable beds will stay there againGenuine Hotels.com guest review
It was good not too noisyGenuine Hotels.com guest review
"Nice Hotel Large Clean Rooms"
Stayed there 2 nights, big comfy rooms. Kids loved the pool nice patio area. Close to restaurants,Seaworld .Genuine Expedia guest review
The AC worked great! Nice to come in to after being in the sun all day!Genuine Hotels.com guest review
coffee maker in rm didn't work, safe in rm didn't wrk, coffee table leg was on its last leg and the couch was super squeky as if there had been plenty of jumping on it. The bed was comfy though. Better furniture would do wonders for the $ we paid it really more like an $75 rm. Oh yeah we had 2 rms at ck in time only 1 was ready so we had to wait on […] the other one. 7 of us bunched up sucked. Read moreGenuine Expedia guest review
This was a get away for my anniversary and the hotel ruin it completely! It smelled bad. It didn't feel safe or clean. It looked like a run down motel. The pictures on the Internet are deceiving. I will never stay at this hotel again. Very disappointing!!!Genuine Hotels.com guest review
"Great hotel close to everything with huge rooms"
This turned out to be a great hotel at a very great price. The room was huge, and the hotel was very nice. The man at the front desk went out of his way to help us more than once. We would definitely stay at this hotel again.Genuine Expedia guest review
"I really can say what I would like to cause they"
No happy and didn't get the service I was toldGenuine Hotels.com guest review
"Wouldnt be my first choice"
Seems to be VERY run down. Had to sign a statement tha55t I would NOT use the sofa bed, this was one reason why I got a suite with a sofa bed. Furniture was torn/dirty/etc. Could definitely use some remodels and better up keeping.Genuine Expedia guest review
it was ok for the money but room was not ready when we tried to check in.Genuine Hotels.com guest review
"Maybe about a 10 drive to everywhere."
Had a great family mini vacay. Our Hotel was about 10 minutes away from everywhere, we had a great time at the River Walk, The Alamo,Six Flags and even drove to Corpus Christi to the beach. We had blast. We will be seeing you soon again.Genuine Hotels.com guest review
"It was nice"
It was great!! It was clean and they had nice people working there.Genuine Hotels.com guest review
Disgusted. Filthy room and horrible service. Coffe Pot was dirty from prior use. Restroom and shower were filthy and not cleaned.Genuine Hotels.com guest review
Response by Howard Johnson Inn And Suites Central San Antonio Dear Valued Guest, We would like to thank you for being our guest. Thank you for the feedback you provided in your review. Let me assure you that management has taken the necessary actions to correct the issues you have addressed. Guest satisfaction is our goal so we take every complaint and act on immediately but in this case we were not notified until after you were checked out. Also we would like you to know that we are currently upgrading each room to give you the best guest experience every time you visit. Sincerely, Sarah Stefano Sales Director
This was our pit stop before driving for hours...service was good...area seemed kind of run down...I did sign a waiver saying the sofa in room should not be used as a bed, and it wasn't, but of course I had to check it. When cushions were taken off, I saw a stain of who knows what and there were also mouse droppings on it...I didn't even want to walk […] on the carpet barefoot...I looked out of the Window in the room n and there was something that looked like a blood stain on the curtain...n breakfast was a bunch of store bought sweets, but they do make waffles for you Read moreGenuine Hotels.com guest review
Response by Howard Johnson Inn And Suites Central San Antonio Dear Valued Guest, We would like to thank you for being our guest. Thank you for the feedback you provided in your review. Let me assure you that management has taken the necessary actions to correct the issues you have addressed. Guest satisfaction is our goal so we take every complaint and act on immediately. Unfortunately, you did not notify anyone while you were at the property or something could have been done about this. Also the room you booked was not one that contained a sofa sleeper although we do offer rooms with sofa sleepers for an additional fee which you did not choose. We do apologize for the inconvenience and confusion. Sincerely, Sarah Stefano Sales Director
Better than other hotels at same price. Staff was helpful. I had to stay an extra nite and they honored the online price was given. Quite place.Located close to Whataburger and Dennys for a late nite dinning options. Room was larger than expected. The shower facet was the only tricky thing I encountered. It was for me to find the right water temperature.I […] was worried a little water pressure in the toilet,but everything worried fine during our visit. Read moreGenuine Hotels.com guest review
"Great hotel. Great price."
Stayed 2 nights at this hotel and I didn't expect.it to be great, but its safe, clean, big spacious rooms and the staff is very friendly. The pool is great also, will definitely stay at this location on my next trip to San Antonio!Genuine Expedia guest review
"Nice Hotel. Had fun at the pool. Good breakfast."
Had a good experience!! Had fun at the pool. Enjoyed breakfast served. Comfortable rooms.Genuine Expedia guest review
"Great stay great price"
The hotel is conveniently located. The rooms are spacious, kids enjoyed the pool, breakfast was enjoyable.Genuine Expedia guest review
room was not cleanest , as if that was the room set aside for discounts, shower knob not attached and had to have linens replaced due to hair on towels. For $ per night should have been more than continental breakfast , blame that in part on agent at Hotels .com we requested hotel with hot breakfast not muffins and a microwave.Genuine Hotels.com guest review
"Nice hotel... air conditioning doesnt work well"
The a/c was on max cool all night n still woke up sweating but the staff was nice.Genuine Expedia guest review
"Will stay at a Howard Johnson ever again"
I thought they were nice it was a old place I've stayed at new and better places for less Money then I payed at the Howard Johnson never again!!Genuine Expedia guest review
"The Staff was courteous but the hotel sucks"
The staff are really friendly but the hotel is very old and need to be renovated. I stayed for three days there, the couch has tears and very dirty. There is no TRASH can in the bathroom! The mattresses and the bellows need to be replaced very uncomfy. The pool was clean and they even have a Jacuzzi which always had COLD water! I asked the first day […] WHY and they said probably the manager forgot to turn it on in the morning and this continued for three days, anyway if I were to come back to SA I would never book this hotel again. The breakfast was average and the only good thing is that they have waffles. The management need to consider renovating the rooms, the stairs, the carpet, everything, but still I like the staff! Read moreGenuine Hotels.com guest review
"Dirty hotel beautiful pool"
The hotel is in a scary area. The lights were broken in our room a long with the phone. We had no clean towels put out in our room my husband had to go ask for some and the complimentary breakfast was sad. Store bought doughnut holes and some bitter coffeeGenuine Expedia guest review
"good hotel.......still needs improvements"
This Hotel is ok but I think still needs improvements, for example inside the room the fridge and microwave seem old but they are still functional. Outside the hotel is nice and the pool is awesome. Its a quality Hotel for the price but if they want to increase our rating they need to improve their ameneties.Genuine Hotels.com guest review
Room met standards. Clean, very spacious, and price was affordable. Next to Interstate so didn't take long to get places.Genuine Hotels.com guest review
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