This was our second stay and it was fantastic! I highly recommend the resort, the staff is incredible and our family was incredibly happy. Great vacation!Genuine Expedia guest review
"Expedia VIP treatment?"
Expedia VIP treatment not there, it took 24 hrs to get our upgrade since they were not ready for us ??? food price is not at the quality and taste level by the way.Genuine Expedia guest review
We just spent 6 days at Villa la Estancia for our honeymoon and it was even better than we were expecting. The staff was so nice and helpful; from the minute we arrived we practically felt like royalty! They rooms are amazing - pictures don't even do justice to the views. We loved everything about our stay, and we will definitely be back soon!Genuine Expedia guest review
"A great place to relax!"
The entire family loved this vacation! We have stayed at many 5 star resorts and La Estancia is right there with any we have stayed at.Genuine Expedia guest review
"La Estancia ... for those that want to get away"
This property is very good. Pool staff and pool restaurant staff are excellent and friendly If one only goes for a beach and pool resort this is one to pick. They are a $US22 ride from Puerto Vallarta itself. My real complaint is that one never sees any management staff walking around intermingling with the guest or supervising the staff. The main restaurant […] for dinner is fine if not to busy ... if busy they seem to overlook the small details that make an evening enjoyable. Occasionally the housekeeping staff forgets to leave items like face clothes and coffee but overall good. Nice views from the rooms and the beach is excellent ... clean and not crowded. Read moreGenuine Expedia guest review
"Relaxing family vacation"
Beautiful property, exceptional staff, magnificent experience. Restaurant food was wonderful.outdoor swim up bar Miguel was fantastic.Genuine Expedia guest review
The staffs are very friendly and knowing how to say Gracias can get you very far here. Do bring medicine for athlete foot if you are prone to it. And bug spray is not a bad idea either. Great hotel, swimming pool and beach - it doesn't hurt your feet walking bare footed! We've also ventured out to downtown, swim with dolphins and went on "BeachBoy" […] day trip. All highly recommended. If you are downtown, you have to try Pi Pi's. Their food is so good and they'd come cook guacamole in front of you and provide free dishes. The portion is generous too. We wound up with more food than we can eat... Read moreGenuine Expedia guest review
Cesar, Hugo, Jose, Raul and everyone else did an outstanding job. We took 6 children to this resort and they made it so easy for us. The room was amazing, the pools were great, they continually offered to assist us in any way possible. Phenomenal in all aspects.Genuine Expedia guest review
juan, manuel and claudia were outstanding. room was great but would have preferred a higher floor. we will return.Genuine Expedia guest review
"The hotel, staff and beach were all amazing."
The hotel, staff and beach were all amazing. The food was very fresh and enjoyable, Drinks were perfect (not weak) and our overall experience was fantastic! They have tennis courts, bikes to use, and many other fun activities that you can access for free. The room was gorgeous and very clean, we had a 1 bedroom suite which had 2 full bathrooms and a […] pull out couch. A family of 4 or 5 OR 2 couples could easily have this place and be very comfortable with plenty of privacy. There was a full kitchen and in-unit laundry, as well as spacious balconies off both the living room and master bedroom area, complete with a grill! The only downside was the bed which was very hard- After telling the front desk this upon my departure the lady mentioned they have sleeping pads to soften up the bed so ext time I'll try that. This place was really wonderful and very very relaxing. It's not the party hotel in Mexico, it is the perfect place to really chill out, play in the pool, beach or around the grounds. Read moreGenuine Expedia guest review
"Excellent all around"
Had 2 bedroom suite reserved and was upgraded to 3 bedroom due to Expedia Elite staus. This was more than my wife,son and I needed, but we did request a higher floor (was on 2 with decent view, moved to 9 with excellent view). This place is excellent- I would rate this similar to the experience we had at the Ritz Carlton owners club in St Martin at […] significantly less money. All Inclusive was the way to go- only paid tips on room service and gave servers an additional 5 bucks for meals. We took a bunch of ones and fives for this purpose. Spa is excellent. I think the best way to settle in on arrival is to go to the spa and do their Hot tub, water fall, steam or sauna, and then the shower with the massive water flow- it will wash the travel right away and you will be ready to hit the beach or pool. Food was excellent. We felt safe there and on the beach as well as going into the towns. Costs $23 to go to Puerto Villarta by cab. Staff is EXCELLENT and proud of their work. We ususally go someplace different just for the change, but would go back here. This expereince made us want to try the Cabo location. Read moreGenuine Expedia guest review
"Home away from home"
I believe in getting what I pay for. I work very hard and when I choose to spend my money, I expect to get the best for it. Every time I have ever stayed in a hotel something has went wrong. This is a brilliant exception. I cannot say enough wonderful things about this place. It is amazing and the staff is outstanding. I don't have any complaints, none […] at all with the small exception of the wireless internet but they did provide us with ethernet which worked fine but other than that, this is a place to call home, for sure and they go to great lengths to make you feel at home during your stay. I can't wait to go back. Read moreGenuine Expedia guest review
Housekeeping was really bad. But everything else - concierges, rooms, amenities, SPA - was superb!Genuine Expedia guest review
"Just About Perfect"
Rooms: Very good condition, well furnished, comfortable beds, excellent patio areas. Service: 90% of the staff we encountered were extremely attentive and eager to please. The other 10% were fine, just not as attuned to (or trained for) providing good customer service. Special mention to Manuel, Angel and Hugo at the pool area and Luis at the Bell desk. Restaurants: […] The offerings at the pool restaurant are outstanding for casual meals. We can't recommend the on-site steakhouse. Very pleasant service staff there, but the food does not live up to the prices (we were not on the AI plan). Much better options up in Bucerias. Location/Setting: Absolutely perfect. Read moreGenuine Expedia guest review
"Just as lovely on our second visit"
This was our second stay at Estancia - we loved it just as much this time! The staff are outstanding, the beach is lovely...the hotel is beautifully maintained. The Spa treatments were all excellent...spa itself on the small side, but again...the staff were all very attentive.Genuine Expedia guest review
Nice hotel, clean, friendly and helpful staff. Child friendly. Will recommend this resort.Genuine Expedia guest review
"Gorgeous Hotel with Amazing Service"
What a beautiful hotel with a stunning location on the beach. The staff gave incredible service. The food in the restaurant is excellent, far above what we expected and prices weren't outrageous. Pools are beautiful and very kid friendly. Short walk to Bucerias for more of a cultural experience. The gym is also well equipped. Loved it. Only bummer was […] no bike rentals (as they'd advertised) and the tv seemed to have mostly Spanish channels but overall, a great vacation. We'd definitely go back! Read moreGenuine Expedia guest review
"Paradise in Nueva Vallarta"
This hotel is a 10+. Best vacation ever. PROS: It's upscale, new, clean, friendly, beautiful pool and grounds. A LOT of value for the money. Hugo and David's hospitality and drinks at the swim up bar can't be beat. CONS: Location is somewhat farther than other hotels, there's pressure to see their time share presentation, the ocean is murky and not […] very inviting, renting a car is a scam (this is not related to the hotel). Unless you really want to explore, a taxi is a lot more economical. Rentals will charge 100% of the rental fee for insurance, which you need because US insurance won't cover loss in Mexico-- it's not like when you rent in the states - beware! Read moreGenuine Expedia guest review
"Beautiful hotel with superb amenities!"
Upon our arrival, the doorman greeted us with "welcome home". It was quite the home for 2 weeks. Beautiful complex,meticulously kept inside and out and the staff couldn't do enough to make us feel welcome. Very accommodating! Pool area is fabulous! If you're Canadian and need to get cash from the ATM machine, be prepared to go off site as our card wouldn't […] process. Off site involves a taxi. To get anywhere involves a taxi, but they are prompt and very clean and not expensive. We did eat at the restaurant and poolside restaurant, but did make a number of trips into Bucerias. We weren't disappointed in any of the above. Read moreGenuine Expedia guest review
"A little taste of paradise in Mexico"
My girlfriend and I needed to get away from the cold, and Villa La Estancia proved to be the perfect choice. Situated right on the beach with miles and miles of sand for walking in either direction, I cannot imagine a better location for a southern getaway. Every day in Riviera Nayarit the sun shines and the breezes blow, making the temperature very […] comfortable even when it is quite hot. Estancia is low key compared to most resorts in the area, with a mixture of adults and children but without the loud pool activities and pulsing music (for that Estancia guests are more than welcome to go to the sister resort, Los Flamingos, next door). Vendors are apparent, but not pushy, and never hassle you anywhere on the beach. If you want to buy something you can walk the 15 minute pathway to Bucerias, a delightful artsy Mexican village with many galleries and interesting shops, along with great restaurants and places to sit and have coffee or tequila. While more expensive than most, overall, one of the best sun holidays we've ever had! Read moreGenuine Expedia guest review
"Excellent suites right on the beach"
Beautiful hotel with incredibly friendly and attentive staff and service from start to finish. Sandy beach extended for miles; great for long walks and runs. Weather was ideal, ocean great for swimming and boogie boards. Bonus Skydiving experience incredible! Perfect spot for a relaxing family holidayGenuine Expedia guest review
"Great for couples or families..."
Restaurant was excellent, food was great. Mexican cuisine along with other options, all were scrumptious. We rented a 3 bedroom villa and booked the all inclusive package. Drinks and food were premium. House wine was also good as part of the all inclusive package. 24 hour room service, came in very handy. Great service and staff were amazing.Genuine Expedia guest review
"Good quiet hotel with good service and food."
We found very little about this hotel we would want to change. It was quiet with good service. The building and grounds were very well maintained and the food was excellent. We did the all-inclusive option for 6 days and though the menu was limited, we didn't eat the same thing twice in the 6 days. Our meals were definitely a high point of the stay […] there. We look forward to going back to this same hotel. Read moreGenuine Expedia guest review
"Excellent hotel for a 10 day all inclusive stay"
"Four of us just returned from a 10 day stay at Villa La Estancia and cannot say enough good things about our holiday. First and foremost are the wonderful staff...from Leo the every smiling and pleasant doorman/bellman, to the concierges such as Claudia and Sandra. From the moment you step into the Estancia you feel welcomed and special. They cannot […] do enough to help you and any question or problem that you might have during your stay they go out of their way to answer and solve. The housekeeping and grounds staff keep the place immaculate and the nightly treats and turn-off service are a special touch. Felix is also ready at the beach/pool to set up your lounge chairs with fresh towels and is a cheery presence that greeted us every morning! The food at both La Parrilla by the pool and the steakhouse, La Casona was delicious and beautifully presented. We took the all inclusive option and were delighted that we did. The food and drinks were definitely up to their five star rating. We enjoyed several meals at The Flamingos next door which provided a great alternative. The Mexican restaurant had many dishes that we will have to return to try as did La Trattoria, the italian restaurant. The staff at both locations were outstanding...thanks so much Raul (see I did remember!), Eduardo, Guillermo and Victor and Alonso who took care of us everyday not only in the restaurant but on the beach and by the pool..We were wonderfully spoiled. Read moreGenuine Expedia guest review
"Absolutely amazing hotel and staff"
I don't even know where to start! Everything was fantastic. Rooms were modern, food was great and there were a lot of choices. The staff was vey accommodating and friendly. Resort itself was beatiful, and very well manicured. The pool and beach area were very clean, comfortable, and chairs were not a concern to get if you were a little late on the day […] to come looking for a chair by the pool or beach. Overall this was a fantastic resort and I wouldn't hesitate to book here again. Read moreGenuine Expedia guest review
the only downside was regarding the restaurants. there were only really 3 at the resort, and having selected the all inclusive, it would have been nice to have a larger variety, that being said, we had two small children with us, and the staff, including the restaurant staff were wonderful with our kids and made them very relaxed and enjoyableGenuine Expedia guest review
Excellent food and customer service - I highly recommend this hotelGenuine Expedia guest review
"Diamond in the rough"
The service is exceptional. Rooms are incredible. Food is well prices an good. Internet is good in certain aeras, not in rooms.Genuine Hotels.com guest review
The resort was great. Staff were exceptional. Athough they offer babysitting A Kids Club with activities would make it a perfect family place. No complaints at all.Genuine Hotels.com guest review
"Best Resort in Nuevo Vallarta!"
This was our 5th visit to Villa Estancia, on Jan 15-23. We love this place. It's a top quality facility with luxurious villa style accommodations, a great pool area, wonderful spa and fitness facility. Service is top notch for Mexico. There is very little staff turnover and employees are pleasant and friendly. Food is excellent, no buffets, only full […] service restaurants, so if you are in a hurry you might find it on the slow slide, but if you enjoy dining at fine restaurants you'll feel right at home. And we recommend you take the optional all inclusive option, it's worth it. A key factor in choosing this hotel is that it's a quiet place with low occupancy levels. That's because it's a full ownership condo facility. They don't price room rates at bargain levels to fill the place up with renters when owners are absent. Amenities are great quality but not up the the quantity of amenities you would find at a large all inclusive resort. No kids program. Only a couple of restaurants. Limited entertainment. But on the other hand, it feels like home. This is not a time share trap. And you can go next door to the sister facility (it's a time share with more entertainment and dining options), or better still, venture out to the adjacent Mexican town, Bucerias, for excellent restaurants. Overall a great choice unless you want a big resort with lots of people, activities, amenities and kids programs. We've been to many resorts over the years, and in our opinion this is by far the best! Read moreGenuine Expedia guest review
The hotel was great.there was confusion re the room booked .We booked a 2 BR and were offered a 1 Br however they recovered well.Then there was a tech prob with the electronic keys to the room ,again they recovered well and it got fixed next morning. They were gracious in giving a late check out So all is well that ends well.Genuine Expedia guest review
"Quality rest and relaxation resort."
Good value. At times the service in restaurants was a little slow. However, the quality of the food was very good. Also, there's a pretty good variety of meals to choose from. Very friendly service in all areas. Very impressive grounds and superb upkeep of same.Genuine Expedia guest review
"The Best Ever!"
What an amazing week! We have been staying at all inclusive resorts for over 14 years and this one was by far the best! The ultra all-inclusive really is ULTRA. Amazing food, top shelf liquor, incredibly friendly and efficient service. The 1 bedroom suite and it blew our socks off! We could have lived on the balcony alone with nice furniture, amazing […] views, a sink, lighting, and ceiling fans. The suite had a fully equipped kitchen and in room laundry, and the master bathroom was spacious and luxurious. The beds were comfortable with nice linens and they have a pillow menu where you can order your favourite type of pillow. Daily turndown service was included as well as a very good room service menu available 24/7 with good food and good service. The quality of the food at La Casona was impressive with great steaks and prime rib, and the staff were so accommodating. The only warning I would have is that if you are vegetarian, the options would be limited. The food at the poolside La Pariilla was also very good. I highly recommend the scallop tacos, and the spinach salad with grilled tuna. The beachside hot tubs with views of the sunset were stunning. There are 3 hot tubs of varying temperature and all have incredible views.The spa was also impressive with a great hair salon, and fully equipped spa with the added option of use of the jacuzzi, plunge shower and steam rooms with any service.. Overall we can't recommend this resort highly enough. It was the best ever! Read moreGenuine Expedia guest review
Excelente servicio. Trato de personal desde la recepción hasta la playa es muy bueno. Comida muy bien, para adultos. Hotel muy cómodo, acogedor y el spa de muy buena calidad.Genuine Hotels.com guest review
Muy buen hotel, ubicado dentro de un fraccionamiento exclusivo y privado, excelente servicio y las comidas también, el plan todo incluído gourmet vale la pena, la playa mucho mejor que en otras zonas de Vallarta, muy seguro, me llevé mi bicicleta y me la cuidaron excelentemente, todo lo que queríamos lo tuvimos en este lugar, altamente recomendado.Genuine Hotels.com guest review
El estado fisico de todo el hotel es inmejorable!!! Pasamos una semana de autentico descanso, con la playa y la piscina practicamente para nosotros. Hay que tomar en cuenta: No es un Resort, es un conjunto de villas privadas con servicios de hotel Mucha exclusividad Solo hay 2 centros de consumo; un snack bar en zona de alberca y un restaurante La […] comida y la bebida es carisima, hay que valorar la opcion de contratar All Inclusive Algunas suites cuentan con cocina completamente equipada y el supermercado esta a 5 minutos en auto El servicio del personal es excelente, aunque la verdad el personal del Snack bar no tanto... Creo que es un punto muy importante a mejorar. No hay actividades para los niños, pero el hotel vecino es de la misma operadora y como huesped tienes derecho al uso de sus instalaciones y actividades. Read moreGenuine Hotels.com guest review
友人５名で３泊しました。ホテル内の施設（プール、レストラン、スパ）も充実しており、レストランについては隣のフラミンゴホテルのレストランもインクルードの対象となっており楽しむことが出来ました。 但し、電波が非常に悪く、携帯はホテル内ではほとんど使えない、インターネット環境はロビー、プールサイドはwi-fiがとんでいますが、部屋はケーブルonlyであること、朝食は１件のみでメニューが非常に少ないこと、オールインクルードにも関わらず、ドリンク、食事の都度サインをしなければならないことが不満な点でした。Genuine Hotels.com guest review
"Hotel muy agradable con una excelente vista al mar"
Todo excelente, la comida muy buena y por sus precios es mejor tomar el paquete todo incluido. La vista desde la habitación es espectacular, y parece que todas las habitaciones tienen vista al mar. El personal muy amable, y atento, no te tienes que preocupar por nada. El estado del hotel muy bueno y la limpieza en las habitaciones excelente.Genuine Expedia guest review
"Volvería a quedarme ahi si visito nuevo vallarta"
El hotel está excelente, servicio comida e instalaciones, lo que si les critico mucho es el internet wifi que según lo incluyen pero no llega a los cuartos y tampoco hay señal de celular por lo que si fue bastnte molesto que estabamos incomunicados.Genuine Hotels.com guest review
excelenteGenuine Hotels.com guest review
"Deficiente Atención de Gerencia"
Parece contradictorio mi evaluación, pero tengo que calificar al Personal de primera linea on la mas baja calificación, ya que si surgió un problema técnico (caja de seguridad) y te piden que esperes a que lo resuelvan, 6 horas en tu habitación y NINGUNA explicación por parte de Gerencia en turno, deja mucho que desear.Genuine Expedia guest review
Buen espacio en habitaciones, Alberca limpia y con buenos detalles de diseñoGenuine Expedia guest review
"Vacsiones de verano"
El lugar nos gusto mucho, la limpieza, los serviciosGenuine Expedia guest review
"HOTEL DE PRIMERA"
ES EL HOTEL IDEAL PARA RELAJARSE Y GOZAR DE SU INFRAESTRUSTURA, TODO DE PRIMERAGenuine Expedia guest review
"Hotel ideal para culaquier tipo de viajero"
El hotel es muy comfortable y es ideal para cualquier tipo de viajero, es muy tranquilo, limpio y todo esta excelente, tal vez el unico problema es que si vas con algo de pendientes o tareas de trabajo el internet esta muy lento y se dificulta bastante trabajar . No lo recomiendo para jovenes solteros (no para edades 17 a 25) ya que es muy tranquilo, […] pero para familias con hijos chicos o para parejas esta muy bien, tiene albercas grandes y muy limpias, al igual que la playa muy tranquila y agradable. El hotel de al lado es de la misma cadena (Villa del Palmar) y puedes hacer uso de sus instalaciones el cual esta muy bien tambien, aunque son mejor las de este hotel Villa La Estancia. Lo malo es que si tiene pensado salir del hotel esta todo un lejos y los taxis son caros, por lo que recomiendo rentar un auto (que tampoco es barato, asi que hay que hacer cuentas para ver si le conviene la renat de un auto), nosotros cuando vamos a la playa casi todos los dias salimos a comer o cenar fuera del hotel y para nosotros si fue conveniente. Las habitaciones estan espaciosas y limpias, en la que nosotros nos hospedamos tenia sala, comedor y cocineta, lo cual estuvo muy bien ya que compramos bebidas y varias cosas para las botanas ya que hay un super cerca para ir en auto (pero no caminando). La comida en los restaurantes de estos dos hoteles es muy buena pero algo cara y un poco limitado sus horarios. El Hotel esta excelente, volveremos ahi; espero que mis comentarios les ayude. Read moreGenuine Expedia guest review
Muy agradable, el servicio excedió mis expectativasGenuine Hotels.com guest review
"Hotel para descansar"
Todo muy agusto, en este hotel si descansas y disfrutas las vacacionesGenuine Expedia guest review
"Servicio en restaurante"
Es muy tardado, les pides un refresco y se tardan 25 min, todo lo demás fue excelenteGenuine Hotels.com guest review
"sofa cama roto"
excelente en general, falta esmerarse en el servicio en alimentos del hotel, no tienen mucha variedad y les faltan actividades para niños y familias.Genuine Hotels.com guest review
"para gente que desea lo mejor"
De lo mejor , no es la primera vez que voy, y me sigue agradando sus instalaciones y tranquilidad para descansar y muy buena comida. una excelente opcion para relajarteGenuine Expedia guest review
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