Mercure Phuket Deevana - Kathu

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was great. Breakfast was kind of expensive and they had flavorless bacon. Flavorless bacon! I didn't know that was possible. For dinner, walk to Break Point and you will not be dissapointed. Great food for a great price. I would say, pay extra for a room on the pool side as it is quiter than the outside ring of rooms. The view of the pool […] is better than the view of the city anyway. I did not care for Patong and would not stay in Patong again, constantly being harrassed for a suit, tuk tuk, or a massage, but that has nothing to do with the hotel. If you go on one tour here, go on a sea cave kayak tour. Take a more expensive tour as they limit the group size. Skip Phi Phi if you are here in the high season, the crowds are sickening. Read more

Genuine Expedia guest review

Toilet has terrible odor even after they try to clean it; only sprayed air freshener but never actually clean the toilet and its surrounding. Only provided two towels. Door knob/handle installed upside down. Water pressure is weak; shower drain clogged and causes flood. Bed sheets were stained when first checked in to the room.

Genuine Expedia guest review

This was the nicest hotel I stayed at in Thailand, and easily one of the least expensive as well. The hotel is in the south Patong area, a block or two from the beach, and a short, inexpensive taxi or tuk tuk ride from the nightlife area. (The nightlife area itself is quite noisy and a bit of a scene, so I think you're better off being a short taxi […] ride away.) The room are very clean and well-appointed. The staff is friendly. And the pool is nice and relaxing. My only complaint is that, like other reviewers, I found the shower to be quite cold. I used the shower head in the separate bathtub, which was fine. Overall, I recommend this hotel highly. I ended up extending my stay in Phuket for a few more nights, and I tried a different hotel further north (the Album Hotel) -- but it was difficult to get to sleep there because there's so much street noise. It's a good idea to be a little bit outside the main area. I ended up moving back to the Mercure, and I definitely would stay here again on a return visit. Read more

Genuine Hotels.com guest review

The hotel location was fine but the room need to be more clean and the staff are not professional enough specially in the reception, breakfast was good but i prefer to choose other hotel when going back to phuket.

Genuine Expedia guest review

The hotel is conveniently located within walking distance of Patong beach. There was a great pool in the center of the hotel. Hotel offered several services including themed nights, etc. However, the room hand the strongest smell of mildew. The curtains smelled horrible as if they were never washed. There was free wifi in the lobby but we could never […] seem to get it to work. The food was overpriced and the hotel wanted to charge twice the outside rate for an airport transfer! They didn't offer to call us a cab or offer other advice for getting to the airport. Wouldn't stay again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We are treated like royalty when we stayed in the hotel. The staff are very courteous. The price are very reasonable for the comfort and service we received.

Genuine Hotels.com guest review

I stayed in late October and love this hotel. it definitely has a European feel. The room is large, as is the bed, and the bathroom has a granite sink and nice tub. The pool area is gorgeous, especially at night. The staff is friendly, and the happy hour and swim up bar are great. It's probably close to being a 5 star hotel. My only complaint is that […] while Wi-Fi is free in the lobby and pool areas, the in-room internet is too expensive. Other than that, I love this hotel! Read more

Genuine Hotels.com guest review

After visiting Phuket, I can say one thing that this hotel was FAR FAR better than the rest..just by looking at it from outside, it was evident that i had made the right choice. Pros: - good location, close to the shops, eating places and bangla road (but far enough to skip the noise) - big spacious room and bathroom - comfortable bed and AC control - […] 2 nice pools with bars - very clean - friendly staff Cons: - poor amenities in bathroom...no toothbrush, toothpaste, qtips, bathroom slippers (but provided when we asked) - paid wifi .. which was a very negative point as all other lower priced hotels offered free wifi. the 'free wifi' in the lobby was only accessible through your own mobile device / laptop - only gave us an hour of late checkout however we requested for more and were even ready to pay extra.. but said that the room was already booked for another incoming party so we had to leave. other than that.. this hotel was pretty much great! i would definitely come back and book it again! if you want to enjoy the night life and have a nice place to come back and crash in to.. close your eyes and book it.. no need to search other nearby hotels as they seemed nice in pictures but when I saw them in real life.. they seemed really run down. Read more

Genuine Hotels.com guest review

This is a great hotel. Rooms are clean and comfortable and the pool set up is nice and relaxed. Previous reviews complain about the noise whcih i did not experience but getting the pool view room on the back side of the building removes any echo from the concrete. Room service was ok but many place to eat and whilst hotel is not on the main strip it […] is not far and allows for a little quiter night. Would definately reccommend if you dont want to be right in the middle of the action and want a clean and comfortable satay Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Good. Decent stay.

Genuine Hotels.com guest review

Good hotel.

Genuine Hotels.com guest review

VERY NICE. BUT A BIT FAR FROM BANGLA STREET , TUK TUK takes bhatt. NO SEA VIEW. GREAT SWIMMING POOL., GOOD BREAKFAST.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

i read earlier reports on this hotel and clenliness of room,ie duvet had a few maks on it and noise of maids in morning was an issue but i was more than happy to stay here and would again

Genuine Expedia guest review

Staff's english needs to be better signing for pool towels waste of time drinks too expensive room cleaniness very good good location

Genuine Expedia guest review

Hotel is exactly what you expect of a accor hotel.Lovely room nice pool with good restuarant and bars.Happy hours at the pool bar and lobby bar which is nice.The staff at the bars are really friendly and helpful.Good location close enough to beach,shops and nighlife.

Genuine Hotels.com guest review

reasonable for the price I paid and location is good, staff are helpful, Thai people on average are very friendly anyway, will definitely stay there again, Patong is not a nice area, but for a short stay is ok

Genuine Expedia guest review

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Genuine Hotels.com guest review

We stayed in a pool view room. Room was spacious and comfortable, although we did notice a musty paint smell when we checked in. It soon went away and didn't bother us after our first night. Shower wasn't hot enough. Otherwise, everything about the hotel was great. The pool is excellent and location is only a short walk from Bangla Rd and Jungceylon […] mall. Room service was good and prices reasonable. Read more

Genuine Hotels.com guest review

Floor and bed sheet not clean, there are sands in the bed, and the bed is slightly damp too!

Genuine Hotels.com guest review

This was our second stay here in 2 years. Great location & great staff

Genuine Expedia guest review

Staff were super helpful at all times! Rooms and pools were great.

Genuine Expedia guest review

its abit far from the nightlife making walking home abit creepy and dangerous... but overall a pleasant stay

Genuine Expedia guest review

very good family hotel - not too big so you get lost. excellent breakfast. will stay here on next trip.

Genuine Hotels.com guest review

A very good place to be. Service is great. Staff speasks English well is very helpful. We managed to get all useful information about places to visit and best beaches nearby from the staff at the reception. The only annoying thing there is that WIFI is free only at the lobby.

Genuine Hotels.com guest review

One word - AWESOME. View was awesome, food was awesome, services and facilities awesome ... HIGHLY recommend!

Genuine Expedia guest review

I made the reservation as well as the airport transfer online with the hotel, and I was impressed by the prompt response & the overall efficiency of the reservation service. During the stay, we found the staff to be friendly & attentive. The room was clean and comfortable. It was great value for money. The only complaint I have was the free internet […] service & the lack of customer service of one particular staff member at the MLounge, which was complimentary as part of the M rooms. The internet connection would cut out regularly & was very weak. It was quite frustrating, but overall was an enjoyable stay. Read more

Genuine Expedia guest review

Great location, great accommodation. Nothing bad to say about this place!

Genuine Hotels.com guest review

good location, nice service and clean room

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The service is great and the room is spacious. The pool is clean and wonderful. The location of hotel is a little far from shopping mall and bangla bar street. Overall it is a good hotel worth to stay in it~

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Good location not too close to the seedy action part but everywhere is close enough to walk. I liked the stay there.

Genuine Hotels.com guest review

Very nice hotel, beautiful pool. Staff was friendly. I liked the fact we were right at the end of everything, not right in the middle of busy patong, but still close enough to walk to eat, shop, & beach. I think I would try another hotel next time just to see what thats like, but definitely recommend to others.

Genuine Hotels.com guest review

Loved the hotel from moment I checked in as they let me chk in early even though I was a few hours early wit my family..the hotel staff were all very polite..overall will recommend it to all my family & frens..gd job Mercure patong as I will definitely be back there to book again when I m there wit my family..

Genuine Hotels.com guest review

This is a pleasant hotel, well located close to the shops and restaurants and a short walk to the beach.

Genuine Expedia guest review

I had an amazing time staying at Mercure Patong. The staff were very welcoming, professional, happy and spoke english well The facilites (3 bars, 2 pools, gym etc) were all great,and the bars had plenty of happy hours. The restaurant had something to offer every night, and the breakfasts offered HEAPS of choice I found it to be in a great location, […] only a10 minute walk to bangla rd, but just in the right place to be out of the hustle and bustle The rooms were well maintained and were quite comfortable Read more

Genuine Expedia guest review

after we checked out from a lousy hotel, we moved to Mercure Hotel Awesome place! very clean, well maintained

Genuine Hotels.com guest review

the motel was clean, about a 10 minute stroll to jungceylon shopping centre and bangla rd pool was great would highly recommend this hotel

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

great hotel, lovely staff, great room and service. highly recomended

Genuine Hotels.com guest review

This hotel is in a great location and has a great pool. The management should STOP the "sun bed hogs"from claiming them as soon as it opens at 7am.Not once in our 8 night stay were we able to get one in the sun. The rooms are well appointed and we had a pool view (413) Breakfast was a good range of foods from freshly made omelets to an array of Asian […] dishes. Main problem was that the food was NOT hot! Even when they brought out some new baked beans... always cold.I would have preferred individual tubs of yoghurt other than a bowl you (and everyone else) helped themselves too ! They made great coffee, but only once was it hot. Reception staff do not speak very good English and it is a bit hard to communicate.Check in was fairly easy and we were given a lovley refreshing cold drink while we waited. My sons room had a mouldy smell to it. They were totally aware of this as a scented candle had been put in a corner, but the smell was constantly there (room 551)The hotel is nice but i wouldn't stay here again.I feel the complex is too big and has the feel of council flats when looking across to the other side. There is a small pool on the roof (which was not clean). It would have been nice to sit up there but there were no umbrellas.They had 3 happy hour sessions at the various bars.This is my 3rd trip to Phuket and stayed at a smaller hotel the previous times which I feel suits our family better. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

This hotel is really 5 star. I have stayed in many resorts at Patong - this is the best, Staff are friendly, drinks are reasonably priced - especially Happy Hour.Room very modern French chic decor. Pool is excellent.

Genuine Hotels.com guest review

The charge for 24 hours of WiFi was extortionate.There was no discount for extra days. This is a serious rip off. When I stayed at the Horizon Karon Beach I paid the same for a whole week. That hotel was aso a lot better. The staff were more friendly. I wouldn't have stayed at the Mercure if I had know what they charged and having booked through expedia […] I couldn't leave without losing the money I had paid for my stay. The hotel is also quite noisy and charmless. There are better places to stay. Read more

Genuine Expedia guest review

Great resort with very friendly staff from the moment we arrived nothing is to much trouble, resort is in a great location in Patong in very busy area but no noise was heard at all in rooms., Cannot recommend more highly.

Genuine Expedia guest review