All hotels in Patong, Thailand
1 room, 2 adults
You can collect Hotels.com® Rewards nights here239/14 Raj-U-Thid 200 Pee Road, Patong, Patong, Phuket, 83150, Thailand, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 234 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    3.9
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5.0 / 5Outstanding
"Nice hotel, love swimming pool, close to beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I like everything just need be careful about taxi will bring u to the wrong place , there are 2 hotels with the same name I have to take second taxi to the right place, by hotel everything was great;)
Genuine Expedia guest review
Other trip Mar 12, 2015
guy ji
US
2.0 / 5Fair
"not a happy stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
so many mosquitos in the room. the bed was wet. tower is not enough.
Genuine Expedia guest review
Other trip Feb 25, 2015
Gilbert
US
4.0 / 5Excellent
"22 nights at deevana plaze"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
great Hotel good Situation in patong friendy staff except few recepionists good Food nice Ambiente TV channels not enough choice of foreign programms as german speaking channels ! DW is not a good choice ! i will come back soon to this Hotel
Genuine Expedia guest review
Other trip Feb 14, 2015
heinz
US
5.0 / 5Outstanding
"Fun in Phuket!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful!
Genuine Hotels.com guest review
4 night trip Jan 26, 2015
cheryl
US
5.0 / 5Outstanding
"Great hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was great with a good location and facilities but as mentioned by many other travelers the Internet does not reach your room which is quite annoying.
Genuine Expedia guest review
Response by Deevana Plaza Phuket
Dear Guest, Thank you for the review and the wonderful review score of your recent stay with us here at Deevana Plaza Phuket Patong. We are sincerely sorry of our Wifi Service but at this time, the project of improving our wifi service is now in progress. The installation of more new routers and speed upgrade is expected to be completed in one month. Hopefully on your next visit and stay with us the Wifi should be ok. Your choice for all occasions, Peter John Paul Cacar E-Commerce Manager
Other trip Jan 28, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    5.0
Very good location, only 5-10 mins walk from Bangla Road. Nominatet for best budget hotel in Phuket.
Genuine Venere guest review
Other trip Jan 5, 2015
A Traveler
US
3.0 / 5Good
"Nice Hotel and good value.......but"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was actually amazing accept for one thing, that made us check out after only 2 days. The room are beautiful and really cozy and the pool area is amazing, but our room smelled horrible, like a very old bungalow at the Ocean ( and I have been at many low budget places ) and it was stranged, since is was a concrete Hotel. But many we just had unluck. The location is good if you really want to stay in Paton....but GOD it is an overrun place, came here many years ago for the first time, and last time 6 years ago.....totaly destroyed.
Genuine Hotels.com guest review
2 night romance trip Dec 15, 2014
jesper
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was a pleasant stay. The staff were super helpful, and the doormen had my kind of blue humor. The hotel is also close enough/but far enough from Bangla, which is a perk. I would definitely stay there again. Be sure to get them at a good rate!
Genuine Expedia guest review
Other trip Dec 27, 2014
A Traveler
US
4.0 / 5Excellent
"On going comstruction"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Some noise from construction. Pool great. Room cleaning great. Remember the name used to be Mecure for this site and confusng some taxi drivers
Genuine Hotels.com guest review
4 night trip Sep 17, 2014
A Traveler
US
4.0 / 5Excellent
"A great hotel in a good position"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
I enjoyed my stay ,the staff mask your stay enjoyable. The hotel is closer to OTOP market place which has lots of market shops & restaurants & lots of small friendly bars THe hotel has 2 downers . The first is a very bad WiFi it is very slow . The other bad point is a poor Quality hand soap which has replaced a previous good quality soap.
Genuine Hotels.com guest review
11 night trip Apr 17, 2014
Keith
US
4.0 / 5Excellent
"THe only bad points of TheMercure Phuket Deevana g"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel 12 months ago changed the soap in the rooms> The replacement is a very poor substitute. For example if you have a oil massage (a very common thing to do in Phuket) the soap provided is unable to remove the oil from your skin. (several people have told they have resorted to going to the supermarket to purchase some.) The only other failing is the pathetic WI Fi internet which is the worst i have ever come encountered. Other wise the rest of my many stays at this hotel is fantastic.
Genuine Hotels.com guest review
10 night trip Mar 31, 2014
Happy Customer
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
We stayed at the Mercure for 12 days and enjoyed every minute of it. The staff are very friendly and more than willing to help out in any way possible. The hotel itself is very clean and modern with a good western feel to it-which,at times, was a welcome relief from the noise and chaos of Patong!It is located only a short walk from Patong Beach and Bangla Road meaning you're right in the middle of all the fun The sun bar located on the pool deck provided us with the perfect opportunity to relax with a nice beer after a long day. The only real negatives were the number of equipment in the gym which were broken or just not working, and also the water in the pool constantly being at a very low temperature, making it almost impossible to swim at times even when it was a 30+ degree day Other than that there really isn't anything to complain about. Will definitely be coming back to Patong and staying here again
Genuine Venere guest review
Other trip Jan 28, 2014
A Traveler
US
4.0 / 5Excellent
"its ok to stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
overall it was ok - just not easy for taxi driver to find, because there are two merure deevana hotels in patong. just one name in addition is "resort". so easy mixeup. For slippers we had to ask for them.
Genuine Hotels.com guest review
4 night family trip Jan 22, 2014
swiss traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    4.0
Excellent location of the hotel. Not noisy at night. Shop 24 hours and massage in 10 meters from the hotel. The beach is 5 minutes walk. The main street and shopping center Ceylon in 10 minutes. Polite staff, great bar and restaurant, always clean pool. The hotel meets 4 stars.
Genuine Venere guest review
Other trip Nov 21, 2013
A Traveler
US
5.0 / 5Outstanding
"I will definately be a return customer."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very luxurious hotel
Genuine Hotels.com guest review
10 night trip Sep 13, 2013
Bruce
US
5.0 / 5Outstanding
"Enjoyed it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was great. Enjoyed the couples spa massage and sauna treatment. Hotel was walking (half mile) distance to the Patong beach. Rec'd free drinks at bar. We would go back!!!! Hotel far enough from the busy main street where the music and bars won't bother you and easily get a good nights rest.
Genuine Hotels.com guest review
Response by Deevana Plaza Phuket
Thank you for choosing Mercure Phuket Deevana for your recent stay in Patong. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guest satisfaction is our main priority Thank you for choosing Mercure Phuket Deevana for your recent stay in Patong. I was delighted to hear you had an enjoyable time at our hotel. It was a pleasure to have you as our gust. We hope to see you again.
2 night romance trip Jul 22, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice Place."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was great. Breakfast was kind of expensive and they had flavorless bacon. Flavorless bacon! I didn't know that was possible. For dinner, walk to Break Point and you will not be dissapointed. Great food for a great price. I would say, pay extra for a room on the pool side as it is quiter than the outside ring of rooms. The view of the pool is better than the view of the city anyway. I did not care for Patong and would not stay in Patong again, constantly being harrassed for a suit, tuk tuk, or a massage, but that has nothing to do with the hotel. If you go on one tour here, go on a sea cave kayak tour. Take a more expensive tour as they limit the group size. Skip Phi Phi if you are here in the high season, the crowds are sickening.
Genuine Expedia guest review
Other trip Feb 12, 2013
Traveler
US
2.0 / 5Fair
"Expensive, yet disappointing. Poor managed hotel."
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Toilet has terrible odor even after they try to clean it; only sprayed air freshener but never actually clean the toilet and its surrounding. Only provided two towels. Door knob/handle installed upside down. Water pressure is weak; shower drain clogged and causes flood. Bed sheets were stained when first checked in to the room.
Genuine Expedia guest review
Other trip Jan 5, 2013
Alexander
US
5.0 / 5Outstanding
"Western-style comfort at Thailand-style prices"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This was the nicest hotel I stayed at in Thailand, and easily one of the least expensive as well. The hotel is in the south Patong area, a block or two from the beach, and a short, inexpensive taxi or tuk tuk ride from the nightlife area. (The nightlife area itself is quite noisy and a bit of a scene, so I think you're better off being a short taxi ride away.) The room are very clean and well-appointed. The staff is friendly. And the pool is nice and relaxing. My only complaint is that, like other reviewers, I found the shower to be quite cold. I used the shower head in the separate bathtub, which was fine. Overall, I recommend this hotel highly. I ended up extending my stay in Phuket for a few more nights, and I tried a different hotel further north (the Album Hotel) -- but it was difficult to get to sleep there because there's so much street noise. It's a good idea to be a little bit outside the main area. I ended up moving back to the Mercure, and I definitely would stay here again on a return visit.
Genuine Hotels.com guest review
1 night trip Dec 10, 2012
JJ
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Worth for discount price not full price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel was nice, staff was very helpful and friendly. Except we were expected their flat screen TV to have an USB port, coffee/tea maker as mentioned on room description and as a standard when compared to other same room type.
Genuine Hotels.com guest review
1 night business trip Jun 19, 2015
Intu-on
AS
5.0 / 5Outstanding
"Rooms were so comfortable, like home from home"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We came to this hotel after walking out of another local hotel and are so glad we did! The staff were friendly and helpful, the pool and swim up bar was great with a selection of cocktails and drinks. We were upgraded to a top floor room as we were hon honeymoon which was like home from home, very comfortable. Real filter coffee machine in the room was an unexpected bonus, large toiletries pots and the buffet breakfast selection was vast and tasty! Would certainly recommend this hotel, 5 min walk tops to the beach, bars, restaurants and 10 min walk from Bangla Road.
Genuine Hotels.com guest review
2 night romance trip Mar 16, 2015
Charlotte
GB
5.0 / 5Outstanding
"Pleasant stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good location close to everything .. Beach,shopping,mall .. The room is clean & spacious . Hotel staff friendly and attentive. Free Wifi but very slow . No electric kettle in the room as coffee maker provided .Nice place to stay .
Genuine Hotels.com guest review
3 night trip with friends Jun 3, 2015
A Traveler
SG
5.0 / 5Outstanding
"Clean, great value and all around fantastic."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I was traveling as part of a work trip with a few of my co-workers. We all booked Deevana Plaza on a whim because the prices were right and the reviews were positive. Fortunately, it did not disappoint. Between us, we stayed in six different hotels/resorts while we were in Patong, and it was easily our favorite. The rooms were extremely comfortable, clean and well-maintained. The facilities were maintained extremely well, the staff professional, and the amenities more than exceeded my expectations. It's located just far enough away from Bangla Road to be quiet, but getting there is an easy walk.
Genuine Hotels.com guest review
6 night trip May 30, 2015
Nicholas
AS
3.0 / 5Good
"Great value"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great value. Excellent room and pool and good for families. Restaurant is working on new menu and doing ok but needs to spice it up a bit. Corridors a little noisy when people leaving, and pool sound a little too loud sometimes. But overall excellent value and very comfortable rooms and bathroom.
Genuine Hotels.com guest review
4 night trip May 8, 2015
Ian
AS
5.0 / 5Outstanding
"Great accommodation."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My son and I stayed 10 nights and very much enjoyed our stay here. Would definitely return. The pool the buffet breakfast friendly staff strongly recommend.
Genuine Hotels.com guest review
10 night family trip Apr 21, 2015
jaxon
AU
5.0 / 5Outstanding
"Very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location. Great facility's! We left a bad hotel on tri trang beach earlier and we were much happier
Genuine Hotels.com guest review
3 night romance trip Apr 21, 2015
Raymond
AU
4.0 / 5Excellent
"FAM VAC"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We got a great stay in the hotel. Overall, it was a pleasant vacation for the family. Employees are very kind, helpful and approachable. Location is very good as it is nearby with the beach, shopping center and restaurants. If we got a chance to have a vacation again in Phuket, definitely we will stay again in Deevana Plaza Phuket.
Genuine Hotels.com guest review
6 night family trip Apr 4, 2015
Manuelito
AS
5.0 / 5Outstanding
"Nice hotel with great breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It is my second time to stay at Deevana group of company hotel but it was my first time to stay at their hotel in Phuket. Well they have a great staff who are friendly and helpful and most of all cheerful and different nationality. The food there is great with lots of variety and delicious. Room were spacious. ^_^
Genuine Hotels.com guest review
2 night romance trip Mar 28, 2015
Adrian
AS
5.0 / 5Outstanding
"Absolutely amazing place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
So glad we picked the Deevana Plaza to stay at on our recent trip to Thailand. Extremely friendly staff and such a beautiful hotel. The service we received was truly amazing from the day we arrived and up until we left 12 days later. We had a deluxe pool view room on the 4th floor and we weren't disturbed by any noise, it was very quiet. Shopping just up the road and only a 5 minute walk to Patong beach. Could not fault the Hotel or the staff at all. Beautiful pool with a bar where you could sit in the pool and drink, happy hour was always fun! Great friendly barmen. Glad we got the buffet breakfast included, was so convenient and great selections.
Genuine Expedia guest review
Other trip Mar 28, 2015
Megan
AU
5.0 / 5Outstanding
"Great stay, great price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was there for 3 nights. Everything was great and comfortable :)
Genuine Hotels.com guest review
3 night trip with friends Mar 22, 2015
Tian Fook
SG
5.0 / 5Outstanding
"Great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was a great stay. Overall thumbs up.
Genuine Hotels.com guest review
4 night family trip Mar 12, 2015
Jason
AS
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed for 12 nights & thoroughly enjoyed my stay, definitely would recommend Deevana Plaza to friends and would stay again, great popl & buffet breakfast
Genuine Hotels.com guest review
12 night trip with friends Feb 22, 2015
Tamara
AU
4.0 / 5Excellent
"Recomanded hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Location is perfect if you looking to stay away from the crowded bangla road. The hotel is really recomanded apart from the breakfast which is limited.
Genuine Hotels.com guest review
6 night family trip Feb 27, 2015
Maitham
IE
4.0 / 5Excellent
"Great family holiday"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
A great time away with the children. Central to everything in patong. Quiet resort. Buffet breakfast was great. Recommend using mr T as a taxi driver. He is straight outside resort
Genuine Expedia guest review
Other trip Mar 4, 2015
kylie
AU
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fantastic hotel, staff are very friendly. Overall very enjoyable stay
Genuine Expedia guest review
Other trip Mar 4, 2015
Jonathon
AU
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We loved our short stay at Deevana: First of all the staff have exceptional manners. They are so professional and polite. Our room was really nice, very clean and a large bathroom. Our fridge wasn't working properly but they promptly got that fixed which was great. The breakfast is amazing, there is heaps of choice for all types preferences. The pool is awesome- it was big and with a swim up pool bar and actual beds to sun bake on. The gym was pretty decent. The location of the hotel wasn't bad, a short walk from the centre of Patong and right around the corner from a small street food market and close to the beach. One downside was that we were leaving at 5am on our last morning and so we organised to have a takeaway breakfast, when asked what we would get they explained that the chef decides each morning. We said thats fine but we can't have anything with meat in it, they wrote that down and assured us it would be fine. But unfortunately when we got to the airport and started eating our breakfast box it turns out they had a ham sandwich in each along with some pastries and a drink.
Genuine Expedia guest review
Other trip Mar 1, 2015
A Traveler
AU
5.0 / 5Outstanding
"Very satisfactory overall. Breakfast were good."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Yes, our experience of the hotel was excellent. The pool area was great.
Genuine Expedia guest review
Other trip Mar 1, 2015
john
AU
4.0 / 5Excellent
"Nice place"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good
Genuine Hotels.com guest review
3 night trip with friends Feb 23, 2015
Muhammad Zahier
SG
4.0 / 5Excellent
"Luxurious stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Beautiful hotel with a great pool and close to everything. Great friendly staff as well. The gym was below average, especially for such a nice hotel. But overall it was great.
Genuine Expedia guest review
Other trip Feb 21, 2015
Logan
AU
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice Hotel but pool was not as big as it looks on broacher and sun is limited. In range of most needs.
Genuine Expedia guest review
Other trip Feb 17, 2015
Bev
AU
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Pros: everything Cons: nothing Will stay here again
Genuine Expedia guest review
Other trip Feb 10, 2015
jess
AU
4.0 / 5Excellent
"Great looking hotel with gym and pool facilities."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great looking hotel. within short walking distance to the centre. Good breakfast and some night entertainments.
Genuine Expedia guest review
Other trip Jan 30, 2015
Anton
GB
4.0 / 5Excellent
"Comfortable hotel with nice rooms"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This is a quality hotel on the main road and far enough from the hustle and bustle of Patong. The rooms are large, clean, nice bathrooms and the room was overlooking the pool. Staff were friendly, courteous and the breakfast was a great spread. Great variety and ample quantities. It takes about 7 mins walk to the beach. Walk to Hard Rock Cafe and turn left. It takes about 20 mins to Bangla walking street which is straight down the road. Jungceylon shopping mall is at the corner of Bangla walking street. This comes alive after 10.30 pm. Lots of restaurants close to Deevana plaza. Pool is large enough to not get too crowded You can take the pool towels to the beach. Just ask and sign for it.
Genuine Expedia guest review
Other trip Jan 27, 2015
cederz
AU
3.0 / 5Good
"Not bad"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Meh. Overpriced. I think this is one of those places that lists an absurd starting price just so they can substantially knock it down. Then, dumb tourists like me see "70% off? Only $120 a night? Wow!".
Genuine Expedia guest review
Other trip Jan 18, 2015
Dubberley
CA
3.0 / 5Good
"Great Hotel Just Needs Fine Tuning To House Keepin"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is beautifully open and public area, pool is kept cleaned. The breakfast buffet is pretty good. The staffs are friendly. I spend NYE on hotel roof top, which I had to ask the staff about. There was no signs/advertised to let people know they had a cabaret on and count down. If people knew it would have been as better night. The major let down was the house keeping. We got a late check out free of charge. Our room wasn’t cleaned probably. The basin and shower was never wept down and this included the floors. There was hair and sand every time. For 4.5 star Hotel, attention to detail needs fine tuning. The Venus spa on site is great value for money! Overall I enjoyed my stay at Deevana and next time I would get the Pool view or the City View (There is no city view) Off the top and this has nothing to do with the hotel, there is a exchange rate booth in front of hotel on the left hand side. I went to change money twice. Both times the same girl and both times rude never smiled, never spoke. One night we went there and she was closed but forgot to put the sign up. When she realised she stood up, grabbed the closed sign and slammed it against the window. Never went back there again. Not good to have that sort of attitude right out front of the hotel.
Genuine Expedia guest review
Other trip Jan 14, 2015
A Traveler
AU
4.0 / 5Excellent
"Awesome Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything you need in one location ! Buffet Breakfast- great spread of food, room service daily usually done before lunch time (very convenient), big pool with swim up bar, spa/massage room - amazing massages, friendly staff, gym with ping pong table.
Genuine Expedia guest review
Other trip Jan 11, 2015
Marina
AU
2.0 / 5Fair
"Nice pool, terrible attitude"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Hotel car for transfer from airport was late arriving and was a 14 person van. Not at all comfortable, nor what was booked. Room was upgraded to Premier room on arrival by the hotel. What they didn't mention until we got a mini-bar bill the next day after maid service was that the upgrade didn't include ANY of the premier services (such as complementary mini-bar etc). Since there wasn't a mini-bar price list in the room, a complaint was made to the manager and this was adjusted. The resupplied mini-bar was stripped of higher end items for Premium rooms during the next maid service however (some of the beer, chocolate and the second can of each soda). I found this to be terribly cheap of the hotel. In 2014, I had 54 nights in hotels, and found the 4 at this hotel be probably the worst in terms of service from management/staff. The pool was very nice though.
Genuine Hotels.com guest review
4 night romance trip Jan 3, 2015
John
AU
5.0 / 5Outstanding
"good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location as it's short walking distance to Patong Beach and Bangla Road. Staff is very friendly and the buffet restaurant and breakfast is awesome. Nice pool and spa. Highly recommended
Genuine Hotels.com guest review
4 night trip with friends Dec 27, 2014
sayed
CA
5.0 / 5Outstanding
"Great hotel pick!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Service was above and beyond.. checking in was a breeze, rooms were great although the non pool view rooms had a view of a back alley.. which was fine but if that's a stickler for you, pick a pool view room. Location was perfect and close to amenities as well as a reasonable walking distance to the beach (around 10 min walk). I didn't get to breakfast on my stay there so no comments. Service overall was good, every staff member that I came in contact with was really helpful and friendly. Great stay! Great hotel!
Genuine Hotels.com guest review
3 night trip with friends Jan 4, 2015
Darren
SG
4.0 / 5Excellent
"Great hotel, great value."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great value hotel
Genuine Hotels.com guest review
3 night romance trip Jan 3, 2015
Vaughan
NZ
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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