"TOO much money for such LITTLE service."
Average at best. We were really expecting the most out of this stay being Trump Tower. Toilet was running when we walked into the room, had to call maintenance to get it to stop. No toilet paper after the first night, had to call and get more. While waiting for the house car we were told it was getting washed - really at Noon on a Sunday when everyone […] is obviously checking out. NOT IMPRESSED, so many more options for the money. Read moreGenuine Hotels.com guest review
"Always perfect. Service is unbeatable"
Fourth time st Trump. Beautiful hotel. No point in going any where else!Genuine Expedia guest review
"Our 1st trip"
We absolutely loved the Trump tower!!! Chicago is awesome! We were in the perfect location for the St. Patrick's day events. The Rebar staff and drinks were amazing!!! Thank you Joel and Diana for giving us a great night! xoGenuine Hotels.com guest review
"Great location & service"
Everything was perfect; from the spa & restaurants to the rooms themselves. My spa experience was truly one of the best yet! The service was excellent; everyone we encountered was helpful, professional, & friendly. Very enjoyable experience! Highly recommend! Wouldn't hesitate to stay again.Genuine Hotels.com guest review
"Trump International Trumps"
Staying at the Trump International Hotel was a great experience. It was one of those bucket list items that we all have. I enjoyed the professional and friendly staff. The environment was exceptionally clean. I look forward to returning. Never can go back to second class hotels after this.Genuine Hotels.com guest review
I was so looking forward to a wonderful stay at the Trump. It was very disappointing that our room was not ready until 4:00pm. Therefore, I was short on time to get ready to our banquet dinner that evening. Also, I had ordered a lakeview room and instead got a city view. I don't think that I will ever stay here again since it was very expensive and […] I didn't get what I paid for. Read moreGenuine Expedia guest review
OutstandingGenuine Hotels.com guest review
"The best room service and pool"
The pool at this hotel is one of the best around--spacious, clean, warm. The room service here is worth the cost too. We rarely eat breakfast every morning in a hotel, but do here because it's that good. Service is typically very good at Trump properties, and here it's exceptional as well. Location is at the lower end of Magnificent Mile, but everything […] is still easily within walking distance. This is one of our favorite hotels in Chicago. Read moreGenuine Hotels.com guest review
This is a fabulous hotel. The staff is amazing. I was alone and had dinner at 16, I stayed in the restaurant for 2 hours because the staff was so entertaining and accommodating. I can't remember when I had such a fun time on an overnight business trip. The spa is beautiful, Julie P gave me the best massage ever. Good job Trump international hotel!Genuine Hotels.com guest review
"Amazing hotel, way to many rules"
Came out to Chicago to get engaged and upgraded my room to a suite. About 700$ for the night purchases hotel champagne and 180$ BMW from the airport through trump. The hotel refused to let friends up to the room who had also purchased champagne and beer as a gift. They said it was hotel policy and said I should have read the fine print. Aside from that […] it was a nice hotel and nice staff. Read moreGenuine Expedia guest review
Middle elevators that also lead to parking garage were out of service. So when we parked in self park there were no signs to guide you and tell you u need to walk around entire front of building ( with luggage ) to get into hotel. Everything else was beautiful.Genuine Hotels.com guest review
The Grand Deluxe Suite (River View) was fantastic. Can't beat the view from the floor to ceiling windows that wrap around the suite. Book early and get huge discounts!Genuine Hotels.com guest review
The hotel is everything that I would expect from a Trump property. The hotel had recently been vandalized by some less-than-desirables. This caused a minor inconvenience in getting into the hotel from the parking garage, due to the fact that one set of elevators was completely shut down. This did not ruin our stay. Everything else about the hotel was […] excellent. Read moreGenuine Expedia guest review
Great hotel. Would definitely stay here again.Genuine Hotels.com guest review
"Downtown Chicago Stay"
my family and kids enjoy the hotel and includes the swimming pool.Genuine Expedia guest review
Gr8 get away and impeccable everythingGenuine Expedia guest review
"Luxury in Spades"
Everything about this hotel was outstanding, from the wonderful service to the sleek, modern decor of the rooms to the wonderful food and drinks. My husband and I booked this room for our anniversary and we were very pleased we decided to stay at the Trump Hotel Chicago. The only thing I'd point out is that breakfast in Sixteen (a five-star restaurant […] located in the hotel), though delicious, was a bit pricey, but that is to be expected at any luxury hotel. Read moreGenuine Hotels.com guest review
"where I will stay from now on;)"
Mr.Trump's attention to detail is unparalleled. I have NEVER had as good an experience or stay at any other hotel. Looking forward to staying again!!! Sooooo worth every penny... Ira BurdineGenuine Hotels.com guest review
"A must stay while in Chicago!"
This was my first stay and the Trump hotel, every aspect of the hotel and stay was perfect. The service was impeccable, our room was beautiful with luxurious appointments. We will most definitely stay there again!Genuine Hotels.com guest review
I have stayed in some quality hotels are the country but this one was top of the list. The staff was awesome and the hotel was perfect. Definitely a must stay in Chicago.Genuine Hotels.com guest review
great experience , great location , pity the spa can never accommodate unless you book miles in advanceGenuine Hotels.com guest review
"Not what we expected-"
We have stayed at Trump before in NYC on the park, and found that to be the absolute best in service we've ever experienced. The front desk staff at check-in were exceptional and extraordinary, exceeding our expectations. They were kind, they were welcoming, and all was good. Exceptional service. Then we went to dinner. The service was OK (Just OK), […] and the casual area wasn't decorated at all beyond paint on the wall. Interestingly, the table top was old enough for the lamination to be worn through. Food was great, but for $200 one expects a bit more. The bed was the real tragedy, as it did not fit the frame. That is one side of the bed would not stay in the frame causing it to be at an angle. I fixed it three times. At the fourth incident of the bed sagging almost to the floor as it noisily slipped its supports, I called the front desk. They reacted quickly and got us another room, and were apologetic. It wasn't quite as nice as the first room, and the bed had the same issue! At this point it was after midnight, and so my wife and I decided simply to deal with it. When checking out the next morning the desk was again very apologetic, and offered to have the manager call me to explain. I gave them my phone number, but have heard nothing more. It was disappointing, and quite a contrast to NYC's level of service. In the end, it was an expensive lesson to learn. So, in NYC it is the Trump, but in Chicago it is the Four Seasons. Read moreGenuine Hotels.com guest review
"Room decor is starting to look a little bit tired"
very quiet room with great views. Dinner at sixteen was exceptionalGenuine Expedia guest review
The hotel is beautiful, the room is large, and the bed is comfortable.Genuine Hotels.com guest review
"Trump Tower Chicago - One of our favorites"
This was our second stay at the Trump Chicago. Although we live in the suburbs, it is our favorite place to stay after seeing a show in the theatre district - very short walk after the show. I would highly recommend the rooms that face the river, Michigan Ave, and Wrigley building. Awesome view of the city.Genuine Expedia guest review
Awesome!!!Genuine Hotels.com guest review
"top notch, best view in chicago"
The room was very nice. Extremely comfortable. Staff was friendly but not overly. Only 2 complaints really 1) getting a cab friday night was a joke, there was no semblance of a line or order and the doorman was not doing much to get cabs for the crowd of 20 or so guests waiting outside in the 10 degree weather. I expected more from a 5 star hotel. 2) […] the bath had a significant ring of mold you could only see if u were laying in it and the drain was broken on it (I had to pry it up with a spoon to allow it to drain). I am sure they would have taken care of those issues but i didn't want to be bothered so I ignored it. We were on the 26th floor with a river view and I could have spent the whole trip looking out that window. Bed was nice. Not sure what the occasion was but one evening there was hot tea and cider near the elevator which was a very nice touch. All in all they did a lot more right than they did wrong. I would definitely stay there again. Read moreGenuine Expedia guest review
"Great location, fantastic hotel."
We usually stay at the Ritz, but stayed here because it was closer to the United Center and great night life. I'm going to say it was every bit as good as the Ritz, if not better. We loved it.Genuine Expedia guest review
"The location, cleanliness, and service are great!"
It was a great experience staying at Trump. The prices are little bit too high, but it was all worth the great stay!Genuine Expedia guest review
Expensive but a great treat.Genuine Hotels.com guest review
I purchased a package on Expedia with Airfare and Hotel. The staff was amazing! We got an upgrade (yes, $$), but the view was AMAZING! A view of the clock tower, the river and the lake. It also happened to be great weather the days, so it was perfect all around. We stopped in for a massage, used the spa facilities and everyone was great. The view from […] the spa was just as great. The hotel is conveniently located near everything. We walked to Millennium Park, the Magnificent Mile for shopping and restaurants. I would highly recommend this to anyone that is willing to spend the extra money for comfort! Read moreGenuine Expedia guest review
Had a great stay. Every detail considered with amenities.Genuine Expedia guest review
"Excellent! Great concierge service. Beautiful room"
Great stay. We loved view from the bar. The concierge made us reservations at stephanos. It was excellent. It had a very private feel to the hotel. Really liked the complimentary chair massage and workout classes.Genuine Expedia guest review
"Overnight in the City"
A very nice hotel. Over the top service. We couldn't figure out the light switches and the in room coffee pot. The beds were comfortable and the view of the river was spectacular..Genuine Hotels.com guest review
Two days prior to my reservation, I received a call from the Hotel and they asked if I had any dietary needs, needed transportation arranged, or if I was coming to celebrate anything. I told them that it was my birthday weekend and they wished me a happy birthday. When I arrived, they promptly opened my door and inquired of my stay. The check in was […] quick and from the moment they knew my name, they addressed me by my name from that point on. They really go out of their way to make you feel important. When I got to my room and opened the door, the radio was on a classical station and it was very welcoming. Later that evening, my husband and I went to the fitness center to work out. When we returned to the room, there was a cupcake, chocolates and a birthday note from the hotel VP. The view was awesome and the room was very comfortable. Read moreGenuine Expedia guest review
Made my wife lose her sad face and smile for the first time in weeks. Ahhhh!!! Haven't slept this well in quite a while.Thanx Don.Genuine Expedia guest review
"Perfect hotel in a perfect location"
There are not adequate words to describe our stay at this hotel. Wow, wow, wow....from all the employees to the room to the location and amenities .... Perfect and impeccable! We stayed on the spa floor, our room had free weights, a yoga mat and a warmer for a neck pillow and eye mask not to mention a menu for pillows (for real pick the type of pillow […] you would like to sleep on and they will bring it to you!)....get outta town!! I didn't want to leave and I certainly can't wait until I can go back :) Trump you ROCK!! Read moreGenuine Hotels.com guest review
"Excellent room and view"
Would stay again. Very comfortable and spaceous. Free wifi and fitness center. Excellent staff; professional and friendly.Genuine Expedia guest review
"Overall good, not excellent."
Overall we had a nice stay. The hotel rooms are nice, but not luxurious. Standard "hotel furniture" and a carpet that looked a little worse for wear. The staff were very friendly and nice. I wish the lobby were a bit bigger and more pleasant to hang out it.Genuine Expedia guest review
"Very nice hotel, i would stay there again"
Very clean and staff was very helpfulGenuine Expedia guest review
"THE BEST EVER."
This hotel is absolutely immaculate and beautiful, and the costumer service is amazing.Genuine Expedia guest review
"A GREAT stay!!!"
A great hotel with an incredible view down the river to the lake. The room was gorgeous, well appointed, and still cozy and comfortable. The staff was all very attentive. It was down the street from Uno's for pizza and walking distance to the Mag Mile. Everything was very clean and well maintained. Definitely will return.Genuine Hotels.com guest review
"Best in Chicago"
The Trump Hotel not only allows you excellent access to all of the Magnificent Mile, It also is the top hotel in Chicago. I have stayed at basically all of the downtown hotels, including the Peninsula, the Four Seasons, and the Ritz Carlton. None are as nice. The common areas, the workout facility, the spa, the restaurants, and the room are all first […] rate. We loved our recent four day stay (our second time). Our view was of the Chicago River and the Wrigley Building. Spectacular! Read moreGenuine Expedia guest review
"Tough to beat the experience"
You pay for the experience, but it is a great one. If there was a '6' rating, I would have chosen it.Genuine Hotels.com guest review
"Trump International Hotel & Towers Chicago"
Celebrated our 14 anniversary, had an awesome experience! Beautiful hotel and the service was amazing.Genuine Expedia guest review
"Nice Hotel But For The Price I Have Seen Better"
Checked in late, like after 10pm & asked if a later checkout was possible. Regular checkout time is 12 & we ended up paying $222 MORE for the ONE night stay to have the room till 4pm. So $222 = 4hrs [CRAZY] We had no other option & just paid the extra. Gave room service a try & it was nothing more than overpriced garbage. Lighting control was screwed […] up & not fun to mess with. Parking garage was tight & had I taken my truck it would have been a nightmare. Also glad my kids did not come with. Not really kid friendly. My 1 Night Stay (10pm-4pm): ~$600 - One night rate ~$222 - Late checkout @ 4 vs 12 ~$139.16 - Awful Late night room service ~$24.80 - Pot of coffee of the day served in a french press so only 3 cups ~$56 - Parking ~$26.42 - Room Tax ~$9.99 - One 20min movie + ~$1.20 Amusement tax? lol = Never Again. Would rather take a short trip to Vegas & stay @ Aria that is 10,000 X's Better & MUCH Less $ Read moreGenuine Expedia guest review
"Beautiful hotel with Spectacular Views"
Elegant hotel with impeccable service. Staff very professional and ready to assist you with whatever you need. Room very spacious and the view was truly amazing. Walking distance to many fabulous restaurants and shopping.Genuine Expedia guest review
"Trump Hotel Chicago - Fabulous!"
We received a room upgrade upon our arrival. Even gave us a choice of room upgrades. Staff was very friendly. Beautiful hotel! Very clean!Genuine Expedia guest review
I have typically measured luxury by the standards of the Four Seasons which were undoubtedly high but my expectations exceeded and my standards were raised after my stay at the Trump. From the moment I checked in I was sheltered from the hurried energy of the city and enfolded into a space of peaceful rejuvenation. In brief: think calming interior design, […] large spaces, floor to ceiling windows and thoughtful luxurious details. There is deep tub, a pillow menu including scented pillows, a spa with an amazing list of services and stellar ambiance. I only have a few complaints but these would never stop me from repeated visits. The sound system in the room could have been better than a small stereo. The bathroom had a small TV but it might have been better placed across from the tub and able to play movies. I ordered room service and the food was good but the first course was luke warm after a bit too long wait. The spa has an amazing shower and more than adequate pool but no whirlpool bath. The room tub has no jets. There were other little places for improvement, but the wow and the wonder far exceeded the what ifs. Read moreGenuine Expedia guest review
Only thing missing is a line-by-line itemized bill. We paid over $400 for the room and then got another bill for $200 and no explanation!Genuine Expedia guest review
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