All hotels in Tokyo, Japan
1 room, 2 adults
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8-13-1 Ginza, Chuo-kuTokyoTokyo-to104-0061Japan, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 76 reviews)

  • Vibe
    Awesome vibe
  • Location
    Great location
  • Cleanliness
    Clean
  • Room
    Great room
  • Comfort
    Uncomfortable
  • Wellness Area
    Poor wellness & sports facilities
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5.0 / 5Outstanding
"Very nice room, comfortable bed, a little small"
Nice hotel, modern, comfortable bed, nice/clean bathroom - a little small, but it is Tokyo and we weren't spending much time there.
Genuine Hotels.com guest review
3 night romance trip Jan 24, 2016
A Traveler
US
5.0 / 5Outstanding
"Great hotel at good location"
Only if they had a gym.
Genuine Hotels.com guest review
12 night business trip Dec 7, 2015
Noriko
US
5.0 / 5Outstanding
"A fine hotel in Ginza"
The hotel is pretty much what it looks like. It's a pretty classy establishment, and the room was terrific. I didn't really like that there was not a single elevator that took you straight to your floor, instead you had to go from the ground floor up to the lobby on the 16th floor, and then from there you could get on another elevator to go to the room. A bit inconvenient but no big deal.
Genuine Expedia guest review
Other trip Nov 14, 2015
Mike
US
4.0 / 5Excellent
"Very nice hotel with great location"
Very close to the Ginza station (about 8 minutes on foot). Staff excellent though they speak little English. rooms very nice, comfortable and quiet, though very, very small. Their restaurant serves excellent Western buffet lunch. Worth the money!
Genuine Expedia guest review
Other trip Jul 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Top Notch!"
There is nothing else to you can say but by far the best hotel I have stayed in, in Tokyo thus far! Top notch service, staff and amenities! If your an Amex holder I would say this hotel qualifies as an FHR (Fine Hotels & Resorts) Property!
Genuine Hotels.com guest review
2 night trip Mar 27, 2015
KEVIN
US

The following English reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"Great views"
Great hotel and very close to the main shopping area in Ginza. Check in took longer than expected and then our room key was not coded correctly but this was quickly sorted. Would recommend and would probably return if I was in the area. Room was quite small but view made up for it
Genuine Hotels.com guest review
2 night romance trip Apr 3, 2016
A Traveler
GB
4.0 / 5Excellent
"Good location"
Satisfied
Genuine Hotels.com guest review
3 night business trip Jan 13, 2016
Kazuaki
AS
5.0 / 5Outstanding
"Amazing views and service!"
We loved staying here and the view from the lobby was incredible! In walking distance from the heart of Ginza and easy access to train stations too.
Genuine Hotels.com guest review
1 night romance trip Jan 11, 2016
Jessie
AU
5.0 / 5Outstanding
"Great stay for biz"
Clean, close to DonQ. Awesome cost performance
Genuine Hotels.com guest review
4 night business trip Nov 29, 2015
Vivian
AS
5.0 / 5Outstanding
It was a while ago I used to stay here and the hotel still kept clean and nice.
Genuine Hotels.com guest review
2 night business trip Nov 17, 2015
A Traveler
AS
3.0 / 5Good
Rooms are not ideal for families. Very narrow and the kids keep bumping into furniture. Theres no room service. Great location for shopping etc. Would not stay again. We stayed in another hotel(Hotel New Otani) during our stay in tokyo, in Yotsuya, we were totally spoilt there, it was big let down coming to Mitsui Gardens after that stay
Genuine Venere guest review
3 night family trip Oct 22, 2015
sanju
GB
5.0 / 5Outstanding
Excellent customer service! Clean room and very comfortable bedding. Love the pillow especially. There is a convenient store and cosmetic store next to it. 5 minutes walk to the main shopping street.
Genuine Hotels.com guest review
3 night family trip Oct 21, 2015
YIN KEI INGRID
AS
5.0 / 5Outstanding
"Great stay"
It was a good stay. Staff being very friendly and helpful. The room was of reasonable size in Japan standard and all rooms are on high floors as it starts from 17/f and up. It's only a short walk to the main Ginza shopping area and also close to subway stations. The only complaint is that there are no a lot of taxis waiting in front of the hotel.
Genuine Hotels.com guest review
3 night business trip Sep 17, 2015
Arthur
AS
5.0 / 5Outstanding
great hotel, great location - close to few stations and not far from tokyo tower, obaida and ginza high street
Genuine Hotels.com guest review
5 night trip Sep 14, 2015
ali
GB
3.0 / 5Good
"Good hotel"
Good business hotel. Lacks gym.
Genuine Hotels.com guest review
7 night business trip Sep 4, 2015
A Traveler
IE
5.0 / 5Outstanding
Perfect. I wish the room was a little bigger, but in Tokyo is impossible.
Genuine Hotels.com guest review
1 night trip with friends Sep 6, 2015
Julio Ignacio
AS
4.0 / 5Excellent
"Great stay"
Nice hotel. Small room. Nice staff.
Genuine Hotels.com guest review
3 night romance trip Jun 21, 2015
Piet
AS

The following reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
Det enda problemet var att det var rökning tillåten överallt. Och vi fick ett rum, det var det sista som fann och gick inte att byta då det var fullt, på rökvåning. Tack var luftrenare så var rummet inte något problem men allt annat stank av rök.
Genuine Hotels.com guest review
4 night trip with friends Apr 8, 2016
Henrik
SE
4.0 / 5Excellent
"The best location"
It was reasonable price but the best located hotel in Tokyo.
Genuine Hotels.com guest review
2 night family trip Mar 28, 2016
gyoungtae
KR
5.0 / 5Outstanding
"忘れ物"
チェックアウト後に大事な腕時計を部屋に忘れたことに気づきました。インフォメーションの女性が迅速に対応してくださり、すぐに手元に戻ったのでほっとしました。ありがとうございました。
Genuine Hotels.com guest review
1 night trip Mar 27, 2016
sawako
JP
5.0 / 5Outstanding
"Luxe"
Une très bonne soirée, très belle vue depuis le bar, la chambre, le lobby, le restaurant n'est pas très accessible en terme de menu et prix c'est dommage
Genuine Hotels.com guest review
1 night business trip Mar 9, 2016
Hélène
FR
5.0 / 5Outstanding
"특히 위치 전망 좋고 깨끗하고 편안해요"
만족해요 방안 시설도 훌륭해요
Genuine Hotels.com guest review
3 night trip Feb 29, 2016
seungwan. s
KR
5.0 / 5Outstanding
"Hotel excelente en muy buena ubicacion en Tokyo"
Excelente Hotel para negocios. Muy moderno, excelente lobby y muy bien ubicado
Genuine Hotels.com guest review
2 night business trip Feb 22, 2016
Carlos
US
5.0 / 5Outstanding
非常棒的住宿經驗,地點、交通與環境都很棒,離銀座與築地很近。
Genuine Hotels.com guest review
3 night family trip Feb 6, 2016
shin-hung
TW
5.0 / 5Outstanding
"현대적인감성의호텔"
모던하고 편안한 침대와 좋은위치
Genuine Hotels.com guest review
3 night business trip Feb 3, 2016
A Traveler
KR
4.0 / 5Excellent
这是我第二次来到这个酒店。一切都还是一样的不错。就是价格贵了。不过相较酒店位置,服务及水准,整体还是不错的。在东京,就不要要求房间大小了。但是大大的落地窗,给了房间视觉上的扩大感。高度和景色,也是绝对ok。不错。但是电视基本看不了。这个就很奇怪。打开了也只有几台有画面,所幸不看了。
Genuine Hotels.com guest review
2 night romance trip Jan 18, 2016
Chang
CN
5.0 / 5Outstanding
"ビューバスルーム"
ビューバスルームの夜景は最高でした。おすすめです!
Genuine Hotels.com guest review
1 night business trip Jan 17, 2016
A Traveler
JP
5.0 / 5Outstanding
"Vue magnifique"
Super hotel kidealmement'placé pour visiter Tokyo, a,deux pas du marché aux poissons et des boutiques de luxe de ginza
Genuine Hotels.com guest review
5 night romance trip Nov 2, 2015
CHRISTIAN
FR
5.0 / 5Outstanding
"綺麗な夜景を堪能"
全てにおいて清潔感が漂う素晴らしいホテルでした。
Genuine Hotels.com guest review
1 night romance trip Jan 11, 2016
A Traveler
JP
5.0 / 5Outstanding
"東京酒店不二之選"
往返成田機場的Limosine Bus直達酒店,回程時酒店職員更把行李送遞至車上。服務十分點心!位置更是無懈可擊,步行5分鐘內到新橋站;10分鐘行到築地市埸,多次買到兩手戰利品後都很方便返回房間後再度出擊。全部客房都在17層或以上,景觀可眺望隔岸的港區、東京鐵塔等等。早餐更是不可錯過,食材新鮮,日式及西式料理俱備,驚喜還有一般酒店少有的甜點(如:tiramisu & panna cotta...)總括而言,下次再來東京時是我不二之選。
Genuine Hotels.com guest review
4 night family trip Jan 3, 2016
Hon Sang
HK
5.0 / 5Outstanding
"無可挑剔的選擇"
Premier Double room很舒適! 有夜景,泡澡時很享受。 床鋪很大、很好睡。 高度推薦! 定會再次選擇入住!!
Genuine Hotels.com guest review
1 night trip Jan 1, 2016
Yiting
TW
4.0 / 5Excellent
立地は、いいのだが、喫煙所が無く、外で吸っている、宿泊客も、見かけた。 一箇所くらいは、あればいいかなと思った。
Genuine Expedia guest review
Other trip Dec 23, 2015
アンドー
JP
3.0 / 5Good
"スタイリッシュなホテル"
外国人の宿泊客が多く、他のビジネスホテルと違う感じ、スタイリッシュなデザインなので外国人受けが良いのかも、フロントの窓から東京タワーが見えたり、部屋からビルの夜景が見えたりと、東京の感じを楽しめる。
Genuine Expedia guest review
Other trip Nov 19, 2015
OKD
JP
4.0 / 5Excellent
Very nice hotel!
Genuine Hotels.com guest review
3 night romance trip Nov 1, 2015
KA LOK
HK
4.0 / 5Excellent
Saknade gym i hotellet.
Genuine Hotels.com guest review
6 night business trip Oct 25, 2015
A Traveler
SE
5.0 / 5Outstanding
"機能的かつ優雅で快適な部屋"
特別に広い部屋を予約したわけではないが、とても快適で清潔で機能的だった。物の配置が洗練され、使い勝手が良かった。お風呂の洗い場が広いのも素晴らしく、外の景色もすばらしかった。 駅からは少し離れているので、ガヤガヤした街の騒がしさもなく、幸い滞在した際は、マナーに劣る国外からの観光客はおらず、チェックインやアウトの際の不快感もなかった。 名前だけがすごい、老朽化した老舗ホテルに宿泊するくらいなら、三井グループのホテルをオススメする。
Genuine Hotels.com guest review
1 night romance trip Nov 2, 2015
A Traveler
JP
2.0 / 5Fair
"行李員態度不佳,飯店Lobby在16樓進出都要再換電梯,不適合觀光,地鐵站偏遠"
此飯店不適合家庭旅行,尤其是帶小孩,因為步行到最近的地鐵站要5~7分鐘,另外因為飯店的Lobby在16樓,進出都要換電梯,飯店的行李員態度不佳,以後不會再來
Genuine Hotels.com guest review
3 night family trip Oct 27, 2015
HSIAOTING
TW
5.0 / 5Outstanding
"조식이 특히 맘에듭니다."
늘 묵게되는 호텔이에요~ 조금 가격이 있어도 긴자/심바시/오다이바 접근성이 최고구요, 조식도 너무 맘에 들어요.
Genuine Hotels.com guest review
1 night business trip Oct 9, 2015
miyoung
KR
5.0 / 5Outstanding
"快適な部屋です"
寝具が良かったのでぐっすり眠れました。
Genuine Hotels.com guest review
1 night trip with friends Oct 5, 2015
A Traveler
JP
5.0 / 5Outstanding
"Decent hotel"
Decent hotel in ginza area, and room is not large by by any means but have all the basic you need for a clean and nice and new hotel.
Genuine Hotels.com guest review
2 night business trip Oct 2, 2015
Cheuk Kwan Vulcan
HK
4.0 / 5Excellent
"いいホテルだと思う"
非常に洗練されたホテル セキュリティもレベルが高く、安心できた ただし、場所がもう一つ不便な感じではあった 贅沢な話ではあるが、もう少し地下鉄やJRの駅に近いとより嬉しかった
Genuine Hotels.com guest review
1 night trip Sep 8, 2015
Joji
JP
4.0 / 5Excellent
"Good"
It was a great stay. The room was clean and quite and cozy. The staff were really kind.
Genuine Hotels.com guest review
2 night business trip Sep 8, 2015
YUNGSOON
KR
1.0 / 5Poor
酒店職員態度不佳,房間細,位置一般。
Genuine Hotels.com guest review
1 night trip Sep 5, 2015
CHUN KIT
HK
4.0 / 5Excellent
"좋은위치의 호텔입니다"
특히 긴자 접근이 아주 용이합니다 신바시역은 가깝지만 jr 선 까지는 호텔에서 도보로 15분은 잡아야 합니다 방은 매우 작습니다만, 오밀조밀하게 들어차 있어요^^ 하지만 호텔자체가 매우 컴팩트하다보니 이곳저곳 정전기형태의 먼지가 많습니다. 고층이라 view 좋습니다. 스태프들 자세나 친절도는 매우 훌륭합니다. 에어포트리무진버스 승강장이 지척입니다만 편수가 많지는 않아서, 시간을 잘 살펴 보세요 식음료나 부대시설은 매우 한정되어있구 객실이용에 한정된 호텔입니다.
Genuine Expedia guest review
Other trip Sep 1, 2015
JH
KR
4.0 / 5Excellent
銀座駅そして新橋駅が徒歩圏内で、使い勝手が良さそうだったので、今回滞在を決めました。ホテルフロントや客室からの眺望も申し分なく、部屋の浴室からは東京タワーを一望できました。チェックインまでに少し時間があったので、併設ラウンジSkyにてビュッフェランチを頂くことにしました。野菜を中心としたイタリア風料理の数々をフレンドリーなスタッフさん達の対応とともに楽しみました。コストパフォーマンスは質に比べかなりいいと思います。 一つ指摘するのならば、お部屋の清掃問題です。ベッドと壁の間に少し隙間があるのですが、掃除が行き届いていないのか髪の毛やホコリが落ちていました。東銀座駅横の三井ガーデンホテルにも一度宿泊しましたが、部屋の構造や快適さなどはそちらの方が良かったです。
Genuine Expedia guest review
Other trip Aug 17, 2015
jk
JP
4.0 / 5Excellent
"Albergo in posizione strategica centrale"
Posizione centrale,vicino alla Stazione, nel quartiere Ginza che è il quartiere moderno, ricco di Tokyio con i migliori negozi. L'albergo ha una veduta molto bella dalle camere. E' moderno e pulitissimo, inizia dal 16 piano di un grattacielo e poi occupa i piani superiori per cui si è sempre in alto. Ha un ristorante con vista superba peccato che è di cucina italiana. Ha anche un bar con buona musica jazz fino alle 23. L'unico neo è che le camere superior sono anguste, il guardaroba piccolissimo e se si hanno due valigie bisogna utilizzare per appoggiarle anche il minuscolo divanetto disponibile. Il letto è comodo. La doccia è comoda. Non vi è appendino per accapatoi che comunque cambiano ogni giorno. Buona la colazione che si paga a parte. L'acqua nel frigobar è gratis se non si consumano più di due bottigllie.
Genuine Expedia guest review
Other trip Aug 16, 2015
Davide
IT
4.0 / 5Excellent
"コンパクトだけど十分な設備"
名前が銀座とはいえ、実際には新橋からの方が近いです。エントランスの真っ黒なドアは、初めてだとここがホテルの入口だと気付かないかもしれません。エレベーターでロビーにあがると、東京タワーも見えて綺麗です。 部屋には小さいながらもソファがあり、くつろぐことができました。スマートフォンを充電できるケーブルが備え付けられていたり、シャワーブースとバスタブが別にあったりと、部屋自体はそれほど広くなくても、気の利いた設備のおかげで快適に過ごすことができました。
Genuine Expedia guest review
Other trip Aug 14, 2015
A Traveler
JP
3.0 / 5Good
"可もなく不可もなし"
良かった点 ・部屋はコンパクトながらうまくまとまっていて使いやすい。 ・セキュリティがしっかりしている。 ・高層会から食事が楽しめる。 悪い点 ・部屋の遮音性があまり良くない。 ・ホテル内の施設が少なく、あまり楽しみがない。 特別悪い所もありませんでしたが、逆に特別良いと思った所もないので三点とします。
Genuine Hotels.com guest review
2 night trip Aug 10, 2015
Daichi
JP
4.0 / 5Excellent
"落ち着いた都会の静かなホテル"
とても清潔で落ち着いた静かなホテルです。都会の中にありながら、しっかり防音され、窓から眺める景色は東京湾まで見渡せるので広々自然を感じることが出来ました。スタッフの方の対応も大変素晴らしく、さり気ない会話や態度がより心地好く思わせてくれました。
Genuine Expedia guest review
Other trip Aug 12, 2015
mayu
JP
5.0 / 5Outstanding
"상당히 괜찮은 호텔입니다."
호텔 위치, 룸 컨디션, 서비스 등 크게 흠잡을 곳 없이 괜찮습니다. 긴자 근처에 묵으실 예정이라면 추천합니다. 다만, 한가지 단점을 꼽으라면..방음입니다. 제가 묵었던 곳은 싱글 흡연룸 18층 이었습니다. 다른 층 다른 방도 그러한지는 모르겠으나, 방과 방 사이의 방음은 잘 되지만, 문 밖에서 들려오는 소리는 여과없이 방 안으로 들립니다. 제 방 옆에 중국인이 숙박하였는데 복도에서 큰 소리로 말하는 것이 다 들려 잠에서 수 차례 깼던 것이 안 좋은 기억이네요.
Genuine Hotels.com guest review
3 night trip Aug 1, 2015
Ji sung
KR
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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