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Hacienda Encantada Resort & Spa, Los Cabos (and vicinity)

4.5 stars
Kilometro 7.3 Carretera TranspeninsularCabo San LucasBCS23410Mexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.3 / 5
  • Took my kids there for a grad gift. The service was great. Disappointed in the lack of…Jun 14, 2016
  • Exelent staff,I will be backMay 26, 2016
126See all 126 Hotels.com reviews
From 1,791 reviewsTripAdvisor Traveller Rating

Hacienda Encantada Resort & Spa, Los Cabos (and vicinity)

Hotel Info: ‎866-539-8117‎

from $176
  • Encanto Ocean View Studio
  • Family Suite
  • Encanto Ocean View Two Bedroom
  • Encanto Ocean View 3 Bedroom
  • Encanto Ocean View Penthouse 4 bedroom
  • Luxury Suite
  • Master Suite, 1 Bedroom
  • Luxury Suite - No View
  • Three Bedroom Private Villa

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 10 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Free valet parking

Offsite

  • Area shuttle within 15 km *

Other information

  • All-inclusive rates available

Also known as

  • Hacienda Encantada
  • Hacienda Encantada Cabo San Lucas
  • Hacienda Encantada Resort
  • Hacienda Encantada Resort Cabo San Lucas
  • Hacienda Encantada Hotel Cabo San Lucas
  • Hacienda Encantada Resort & Spa Cabo San Lucas, Los Cabos
  • Hacienda Encantada Resort And Spa
  • Hacienda Encantada Resort & Spa Cabo San Lucas Los Cabos
  • Hacienda Encantada Resort Spa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the health club, fitness facility, or spa tub without adult supervision.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for MXN 400 per night

Cribs/Infant beds are available for MXN 400 per night

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for MXN 180.00 per day (rates may vary)

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Beach towels
  • Pool sun loungers
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • Business center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 2007
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Hacienda Encantada Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Bartending
  • Cooking
  • Language
  • Water fitness

Entertainment
  • Onsite entertainment and activities

Not included
  • Golf green fees
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Tennis lessons
  • Tennis racquets
  • Windsurfing equipment
  • Premium food items
  • Premium and/or non-domestic beverages
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Holistic Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Las Marias Restaurant - Overlooking the ocean and pool, this restaurant serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

La Trajinera Restaurant - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

El Patio - This beach restaurant serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

La Pergola Restaurant - Overlooking the pool, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Los Riscos Mesquite Grill - This beachfront fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Hacienda Encantada Resort & Spa, Los Cabos (and vicinity)’s small print

Also known as

  • Hacienda Encantada
  • Hacienda Encantada Cabo San Lucas
  • Hacienda Encantada Resort
  • Hacienda Encantada Resort Cabo San Lucas
  • Hacienda Encantada Hotel Cabo San Lucas
  • Hacienda Encantada Resort & Spa Cabo San Lucas, Los Cabos
  • Hacienda Encantada Resort And Spa
  • Hacienda Encantada Resort & Spa Cabo San Lucas Los Cabos
  • Hacienda Encantada Resort Spa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the health club, fitness facility, or spa tub without adult supervision.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for MXN 400 per night

Cribs/Infant beds are available for MXN 400 per night

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for MXN 180.00 per day (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 126 reviews

Hacienda Encantada Resort & Spa, Los Cabos (and vicinity)
Good3.0 / 5
Even no free wifi, pass code does not work everyday. Food was very bad and service was terrible.
4 night family trip
Hacienda Encantada Resort & Spa, Los Cabos (and vicinity)
Outstanding5.0 / 5
Good times & good vibes. Beautiful location. I will definitely return..
3 night romance trip
Hacienda Encantada Resort & Spa, Los Cabos (and vicinity)
Excellent4.0 / 5
Overall great time
Great service and staff. The view is incredible. Breakfast buffet included in stay was lovely. What did not work that well is the fact that we could only get two queen beds and we requested a king. They stated they were fully booked but the hotel didn't appear to be so. So of course that was not comfortable. Also the pool was not heated and in November it can be a bit chilly.
5 night romance trip
Hacienda Encantada Resort & Spa, Los Cabos (and vicinity)
Outstanding5.0 / 5
Great Stay - Highly Recommend All-Inclusive Option
Made a last minute change because of a great deal on this hotel. Their All-inclusive dine out plan was great as there are 4 or 5 good options onsite as well as 5 locations in the Marina included, and honestly we spent well over $200 a day on food and drinks so it was a huge savings and the patio bar staff, food and drinks were amazing. Its a great way to get all inclusive but not feel limited. The all inclusive also includes free shuttle service downtown, which is a rarity at most Cabo hotels. The rooms are suites, most with ocean views, ours included a relaxing Jacuzzi tub, walk-in shower, king sized bed, kitchenette, table, couch and balcony with seating. The rooms were very clean, our fridge was stocked daily with coffee, soda, water and beer (all included) The location and views from the rooms and the infinity pool and lounge areas are amazing, especially toward sunset, although the ocean side doesn't include your typical beach, but honestly that was not really an issue either. The staff were all incredibly friendly, and quick to respond to things. There are transports ready on demand to take you around the resort, and they were very upfront about how the all inclusive worked, and what might be additional charges (there weren't many things not included)
4 night romance trip
Hacienda Encantada Resort & Spa, Los Cabos (and vicinity)
Good3.0 / 5
Great views, but construction and some staff a con
The property was very nice, clean and had beautiful views and most of the staff were very nice and friendly. The reception staff were not however and that's why I rated this lower than a 5. I booked 3 rooms for 5 people total and the staff found this extremely confusing. We utilized the all-inclusive and I'm not sure I would recommend that option after our experience. The hotel itself was nice, but there was a lot of construction right across from our rooms - that was not indicated to us prior to our stay. They did nothing to compensate for that inconvenience despite having booked 3 rooms in very low season. I found this surprising as I was traveling with friends for my 40th birthday and they could have made a small gesture to make up for all the inconvenience to build my loyalty and good word of mouth, but that was a missed opportunity (as a Marketing/business professional, I found this unfortunate for the business.
2 night trip with friends

See all reviews

Hacienda Encantada Resort & Spa, Los Cabos (and vicinity)

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