"Close to beach and Bangla rd"
Stayed at xmas 2013 with my mum. Room was nice, 3rd floor, overlooking the pool. Reasonably clean, although there is some room for improvement (bathroom especially, also balcony furniture was dusty when we arrived and it never got cleaned until we took care of it). Mosquitos will prevent you from using it in the evening anyway... Fresh beach towels […] daily (that you can also take to the beach!) were a nice touch. Hotel restaurant was a bit overpriced and mostly empty, except at breakfast, which was included in the room price and pretty good. Staff was really nice. Read moreGenuine Expedia guest review
Had a wonderful stay at the hotel. Good location and staff is friendly and helpful. Will definitely come back again!Genuine Hotels.com guest review
"Close to the beach but lacking in comfort."
There was something we were not at home with this hotel. Communication was a bit of a problem. We got upgraded room, but still small to standard. Buffet breakfast was so-so. Bathroom/toilet a bit messy. Noisy surroundings around the room. Staff wont leave until you gave them a tip. We have an early flight the next morning, we tried to settle the account […] early but the computer was down. The night before we leave, We asked about the packed breakfast, the lady said we should have ordered beforehand, now its too late. I told the lady that I spoke with the front desk about it upon check in, she refused to acknowledged it and said I should remember the name of the lady that I spoke with before so she could verify. I rest my case. After 30 mins she rang our room and said we could pick up our early packed breakfast before we leave. We really do not care anymore. This hotel is very close to everything, for that reason, I gave it a 3. Read moreGenuine Expedia guest review
"Good option for a short stay.."
Awesome.Genuine Expedia guest review
"Burasari resort and spa"
Best spa in Phuket. Very good service. Second time staying here, this time round they upgraded me to elite room. This elite room is the renovated one which is much better than the previous one I had.Genuine Hotels.com guest review
excellent placeGenuine Hotels.com guest review
Located ideally near the beach and close to shops all around. Just plan in advance your trip back to the airport, don't get ripped off by the hotel's concierge taxi service. Hotel wise - great breakfast every morning, nice large comfy beds.Genuine Hotels.com guest review
Very loud aircon, good breakfastGenuine Hotels.com guest review
Nice hotel, close to the beach. The breakfast is very good with a lot of varieties. The bathroom was not that great, the shower drainage was very slow & almost blocked.Genuine Expedia guest review
Nice hotel, close to the beach. The breakfast is very good with a lot of varieties. The bathroom was not that great, the shower drainage was very slow & almost blocked.Genuine Expedia guest review
"Well situated Hotel in Patong"
Stayed one night, very good. Had a room which allowed direct access to the swimming pool via the patio doors. Room amenities decent and would stay here again. Only had breakfast but the choices were excellent and the food very good quality and taste.Genuine Hotels.com guest review
A great location, loved the pool and the views were out standing.Genuine Hotels.com guest review
This is a great comfortable hotel with a secluded vibe although it is very close to everything Patong Beach has to offer. The breakfast buffet was wonderful and the relaxing interior of the hotel makes you wonder how there can be so much hustle and bustle just outside the doors. It's a 2 minute stroll to the southern end of Patong Beach in a safe environment. […] The rooms are very spacious and the staff extremely friendly. I would definitely stay here again if returning to the area. Read moreGenuine Hotels.com guest review
"Clean, bright hotel close to all Patong can offer."
We spent 4 days here, was excellent base for Patong. Breakfast was awesome! Definitely recommend the resort.Genuine Expedia guest review
"Great Location and superb service"
First of all, the hotel was amazingly quite and peaceful in rowdy Patong beach area. The buffet breakfast was great with lots of variety and we had a dinner at the hotel on one rainy night since we could not go out and it was surprisingly delicious. The staff were very friendly , helpful and spoke good English. The ambient and decor of hotel was relaxing […] and beautiful. Read moreGenuine Hotels.com guest review
its acceptable, Friendly staff, and convenient locationGenuine Expedia guest review
"Awesome Resort - location fantastic,"
My sister and I went on holidays for some "Girl time" as we live in different states. So we wanted a safe friendly place with everything we needed. Spa was amazing "Äom" was my girl for my big spa day, she was just a treat. The staff were very friendly and courteous - could not do enough for you. I got sixk and they bought me flowers and a card which […] was lovley and asked my sister how I was all the time. I would definate;y stay again, the only down side was I found the beds and pillows a bit hard to my liking. Overall a great place to stay. Read moreGenuine Expedia guest review
"Very nice resort close to everything"
Excellent stay in clean surroundings and close to everythingGenuine Expedia guest review
"Pleasant hotel near to beach"
The rooms felt large and airy always clean surroundsGenuine Expedia guest review
"friendly staff and nice hotel"
This hotel has just renovated the premier rooms. They are clean, tidy and comfortable. Free wifi throughout the hotel has good coverage and generally good speeds which is handy for getting a bit if business done back home. It's located no more than 5 min from the beach. Breakfast was good, with plenty of options. Pool areas are small but nicely presented. […] Free minibar. Read moreGenuine Expedia guest review
"Great location, exceptional service"
My most favourite hotel on our trip throughout Thailand. Rooms were very big and spacious. Huge bathroom with bath. So glad we booked the pool access room. Absolutely loved lounging around on the day bed and being able able to get straight into the pool. The complimentary mini bar was such a great bonus. The hotel was very well maintained, clean and […] the amenities were great. Enjoyed playing pool in the bar area whilst there was a short downpour of rain. The breakfast was quite good and egg bar was really delicious. Completely recommend this hotel. Read moreGenuine Hotels.com guest review
"Great Boutique hotel"
Loved this gorgeous hotel. Took a shared shuttle from Airport to Hotel (180baht pp). Great location at the south of Patong beach near the Holiday Inn. Close to the beach, markets and Jungceylon shopping mall. Hotel staff were friendly and attentive. We originally requested a pool access room, which they didn't have availability for a twin room, so we […] were upgraded to the Sangria Delight room, which is a honeymooner's suite with a jacuzzi on the balcony. The hotel was undergoing renovations but didn't disrupt our stay. the pool is surrounded by beautiful green cascading plants and trees, with sounds of the water feature in the background. This hotel is a real hidden gem. Buffet bfast was good. We booked a day tour through the hotel to the islands. Also booked Pum Thai cooking classes through the hotel. I would not recommended this hotel for kids. Would def come back. Read moreGenuine Hotels.com guest review
"A block away from everything."
The facilities are very nice and well maintained. Unfortunately at our time of visit there was a lot of construction going on, so a bit of dust and noise followed it. Plus a few smoking and filthy construction workers wandering the halls... comes with the territory I guess. We stayed in a brand new room, which came with a few broken features (like malfunctioning […] AC control & fluctuating water temperatures). Otherwise everything else was pleasant. We checked on arrival what it would cost to get a taxi to the airport. "800 Baht" they all said and agreed. When it came time to leave the hotel concierge immediately tried to "hook us up" with a 1000 Baht car... thanks for looking after our safety and well-being, but no thanks. They wouldn't accommodate finding another car so we were forced to walk around the streets until we found an 800 Baht car ourselves. Sadly a foul final impressing. Read moreGenuine Expedia guest review
For couples, the hotel is very good, I like the fact that it smaller, it seemed to be more personalised. The breakfast very good and free mimi bar, you don"t see that very often. The only downside is the bed is very hard and house keeping put a soft top on for us. I would stay there againGenuine Expedia guest review
"comfort hotel in great location"
very clean and kind staffGenuine Hotels.com guest review
Close to the beach. Close to restaurants, food courts and market. Shopping center within walking distance. 7Eleven and pharmacy close by down the road. Great hotel with nice relaxing pool area. Fantastic Buffet breakfast mmmmm poached eggs!Genuine Expedia guest review
good price，staff is friendly，simple breakfastGenuine Hotels.com guest review
"Burasari Resort Patong"
We only stayed here one night but our short experience was really good. On check in we were give a cold drink to have at the bar while our details were taken and they checked us in. We were also given a free upgrade to a pool side facing room and then we were taken to our room along with our luggage. The only little annoying thing was the hotel room […] was not very sound proof so could hear a bit of outside noise but it wasn't too bad. Read moreGenuine Expedia guest review
"Hard to fault this amazing resort"
This was my first time to Patong and a work friend had recommended The Burasari to me, when I looked at the website I was concerned that there was construction work happeing at the time my partner and I were going. I still booked and my partner and I just got back from the most amazing trip of our lives. We did not once here any machines doing work […] and we spent a few days in just lazing around the stunning pool drinking cocktails. The people in the resort are lovely and very welcoming like Pong who helps you with your bags and Moo at the desk to help you book your tours and activities. The ladies at reception were lovely and did everything to help us have the best stay Possible. The buffet breakfast was the best we have ever had and the room service was quick and delicious everytime. I would highly recommend to stay at this stunning resort. Read moreGenuine Expedia guest review
Good position and friendly staff hotel was clean and tidyGenuine Expedia guest review
Fantastic location, within walking distance of everything in Patong.Will stay there again.Staff were fantastic and the service was great.Genuine Hotels.com guest review
"Oasis in Patong"
The Hotel is situated near the beach and is accessable to all areas of Patong. The staff were very service orientated, very friendly and helpful. The surrounding areas of the hotel were very quiet and beautifully landscaped. The Pool area is a little small and shady. The larger pool area is being renovated currently. We were upgraded which was a nice […] surprise too. Read moreGenuine Expedia guest review
I stayed there from 28/06 to 02/07 . my room was horrible with a balcony that i could not use , the bathroom was impossible to use without flooding it . They didn't change my room they offer me a room with pool access witch i would have to pay extra for with but the smell was horrible and the breakfast wasn't good 2...... just trying to say you can […] pay much less in Phucket and get something much better Read moreGenuine Expedia guest review
"Comfortable stay. Recommended."
The hotel is overall very good and staff were very friendly. Morning breakfast was fantastic. A big plus. I found the bed comfortable and the balcony in my room was great. Could have used a more comfortable chair or lounger though. The only sour note was the bathroom and shower which I found quite old and in need of renovation. The shower is not enclosed […] so water leaks all over the floor. The internet in the hotel was good, with good coverage although a little slow at times. The hotel is very close to the beach with lots of restaurants near by and shopping/theaters etc within walking distance. They offer a good spa with good rates but no gym. I would stay again. Read moreGenuine Hotels.com guest review
"Loved Burasari !!"
Fantastic staff, fantastic location, amazing breakfast buffet, incredibly happy with the service we received.Genuine Expedia guest review
"Value for money"
The pool area could do with some maintenance work ie tiles around and in the pool was loose or fallen off. But over all the hotel was very comfortable nice very large bed and I would go back there.For the price we payed it was value for money but expensive if you was to book it as if you walked in off the street.Genuine Expedia guest review
"Quality & comfort"
The Quality of the staff and their service was unbelievable, I was very sad to leave. Looking forward to going back next year :) Your surroundings were impeccable, Loved the pool bar. Breakfast was fantastic every morning. I highly recommend you visit on the weekend of the water festival - (Google Ongkran)Genuine Expedia guest review
"BED TOO SOFT."
TOILET IS AGED,ROOM NEEDS A RENOVATION.Genuine Hotels.com guest review
"Superb location, Excellent service"
Stayed for 5 nights earlier this month, no complaints, the resort is perfectly located next to Patong beach and slightly away from crowded streets giving peaceful location near all the action. Rooms were clean and airy just as depicted in images here and staff was courteous and extremely helpful. Would love to stay again at Burasari in my next trip […] to Phuket. Read moreGenuine Hotels.com guest review
"A Dog that's had it's Day!"
This is in no way a 4 star hotel. It is very well marketed using room pictures that are inaccurate at best. The staff service is patchy and lacks any customer satisfaction focus in bars, restaurant, housekeeping, maintenence and management. Drilling in the room next door before 9AM, hot water on/off, power on/off, 3 room moves all in the space of 6 […] days. The rooms are very tired - rusted pipes, the mirrors are all tarnished, the wardrobes and cuboards are off their hinges etc etc. The list goes on but the sad facts are this is a dog that's had it's day! Becareful on room types - I booked a premium room expecting an upgrade - to the hotel this is their lowest form of room so got a downgrade on arrival.... nice... My advice - go to the Holiday Inn across the road - that is flawless in every regard!! Read moreGenuine Expedia guest review
"just a great resort"
awesome service from a great staff will definatly be going back to stay againGenuine Expedia guest review
"tucked away off the hustle and bustle"
Have been to Phuket 6 times now this was our first stay at the Burasari and it was very good had a pool access room right next to the pool bar(3107), the breakfast is one of the best i have had overseas.Its just off the beach road, so its in a nice spot to get away from all the hawkers and traffic, the staff are very accomodating and very friendly if […] your looking to book day trips be sure to use the lady at the Burasari she gets there early and make sure you a picked up on time and can match the prices from the people on the streets Read moreGenuine Hotels.com guest review
Its a good hotel, allways feel very welcome there,Genuine Expedia guest review
Room was run down, not well kept. Not sure if bedsheets changed regularly - skin itched when I slept on bed. Toilet bowl and bathtub had stains. Renovation work going on somewhere on premises as there was noise in the afternoon. But no notice put up to inform guests? Front line staff should be trained to communicate better and use basic common sense. […] I asked for map of Phuket and was given one in Russian! I am Asian - if there is no English map tell me. When I checked out, I left my luggage with the staff as my flight home was later that evening. When I came back, there was handwritten paper "laundry bag" tagged to my luggage. The luggage was in the open lobby area in full view to all passing, waiting or seated there. I went to the reception and was told "see the cashier". I then told them if I had to pay for the bag, I would return it. I used the laundry bag to keep my soiled clothing. This is what I do at all other hotels I stay in. Nowhere does it mention laundry bag was chargeable if taken away. When I returned the laundry bag, I asked cashier to ensure it was not charged to my credit card. She said laundry bag was not chargeable, they were just asking!! If they were just asking why openly put a tag on my luggage stating laundry bag. It was insulting as if I was stealing from the hotel! I earn more than USD120,000 per annum. I do not need to steal! Is it because I am Asian and dressed less impressively that treatment is poor?? Read moreGenuine Expedia guest review
"Nice hotel with good service, loud area"
The hotel staff made a really nice effort for us on honeymoon by upgrading us to a large suite with a free mini bar and floral decorations. They also served us a really good smoothy on arrival. Patong is really noisy and despite being slightly off the main street and the room having double glass doors, it was still really loud at night. I think next […] time we would stay in Kata or Karon instead. If you want to stay in Patong though, this is a good option. Read moreGenuine Expedia guest review
"Great hotel in good location"
Stayed in Premier Grand room. Comfortable bed. Free restocked mini-bar, Clean and functional bathroom. Awesome buffet breakfast (soo much food!).Genuine Hotels.com guest review
The hotel was clean and staff were friendly. We booked the honeymoon suite and upon arrival was told (with not much apology) that we couldn't have that room and they would put us in another room of same value (mood room). We were only staying one night so wasn't much of an inconvience, however if we had stayed longer this would have been more of an […] issue. The room was very nice, free mini bar, and the service was good. Breakfast was very good with lots of choice to suite all cuisines. We booked our return transfer to Phi Phi through the hotel - this all arrived and seemed well organised, however we were told a transfer from Phi Phi to the pier where the boat left back to Phuket was included in the price, which once we got there discovered it was not! Again this wasn't a big inconvenience just would have been useful to know. The hotel is very good location in Patong, walking distance to restaurants and bars. Read moreGenuine Hotels.com guest review
Breakfast great, pools gteat, very friendly & courteous staff. Would stay here again. Location excellent.Genuine Expedia guest review
"Burasari for a relaxing holiday"
Lovely location Excellent service Beautiful pool, spa and room Awesome variety at buffet breakfast Delicious food at restaurant Feel happy, safe and comfortable Free beverages ( water, soft drink and alcohol) in bar fridge everydayGenuine Expedia guest review
This hotel is a tranquil hideaway within a short walk to all that Patong Beach, Bangala Road and Jungceylon Shopping Centre. Rooms were serviced promptly and regularly and the staff were friendly and helpful. Having the minibar stocked with complimentary beers and soft drinks daily made a refreshing end to a day's shopping or sightseeing. I will be […] staying here again! Read moreGenuine Expedia guest review
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