|
This call is free. 24 hours a day, 7 days a week |
||
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (457) | 4.4 |
| Business | (67) | 4.5 |
| Romance | (87) | 4.6 |
| Family | (106) | 4.3 |
| With Friends | (47) | 4.3 |
| All Others | (150) | 4.3 |
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
| Check-in time is | 3 PM |
| Check-out time is | 11 AM |
| Pet fee charged at hotel/condo | $30/night |
| Pets accepted | |
| Resort fee charged at hotel/condo |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Guests must be at least 21 years old to check in at this property.
Charlie Palmer Steak - Chef Charlie Palmer serves fine cuts of meat and an eclectic wine selection spotlighting west coast vintages such as Rochioli Single Vineyard Pinot Noirs. Seats more than 200 guests.
Fin Fish - Inventive seafood from Chef Charlie Palmer. Features a raw bar, fresh seafood, and shellfish. Sea-foam blue, sand, and sage hues create a beachside ambience.
Crystal Lounge - In the center of the casino's restaurant row. Menu includes wine, liquor, a variety of beers, and appetizers. Featuring entertainment from Chris Costa, the man of 1,000 voices.
Johnny Rockets - The lively wait staff at Johnny Rockets are known for belting out a few songs while dishing up cheeseburgers, chili fries, melts, and malteds. Designed to resemble a vintage 1950s counter-top diner, this open-aired hamburger haven is located next to the SuperBook, where sports fans can place their bets and follow the action. Mustang Bar - A country music venue, featuring live acts and celebrity deejays.
Round Table Pizza - Thin- and thick-crust pizzas and other Italian favorites are offered at this family-friendly chain located on the Arcade Level next to Fun Quest.
The Lodge Buffet - In addition to shrimp, crab, and prime rib, 20 other entrées and side dishes are served nightly at The Lodge Buffet. This restaurant was recently renovated in a vintage Tahoe style, with heavy wood beams overhead, river-rock walls, and carved wooden bears. Open for breakfast, lunch, and dinner, with a weekend brunch available on Saturday and Sunday.
Café Sierra - Serving breakfast, lunch, and dinner 24 hours a day. Menu features patty melts, chicken-fried steak, and other American classics.
2nd Street Express - Offering hot and cold sandwiches, salads, coffees, teas and pastries. To go or eat in.
Port of Subs - Sandwiches prepared to order. Offers breakfast sandwiches, hot sandwiches, salads, deli trays, and desserts.
Starbucks - Coffee shop.
A full-service health spa (surcharge) offers massages, body treatments, and facials. Treadmills, elliptical machines, stairsteppers, stationary bikes, and free weights are also provided.
The hotel offers a 50-lane championship bowling alley and a 40,000-square-foot children's adventure center with laser tag. Also on site are a paint-your-own-pottery studio, an aquatic golf driving range staffed with professional instructors, an indoor golf simulator, a climbing wall, and a mini-golf/go kart/thrill ride attraction.
Walkers, runners, bikers, and in-line skaters can use the Truckee River Recreation Trail that travels past the hotel along Reno's resident waterway, while adrenaline junkies head for the Ultimate Rush Speed and Thrill Park.
The on-site Snowind Sports shop rents, sells, and services outdoor equipment, including skis and snowboards, in-line skates, and mountain bikes, as well as safety accessories and clothing.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
"The best resort stay"
Reviewed by Miranda of Portland, OR on Dec 21, 2009
I had the best time at GSR, and it was hands down the best deal. There is a daily resort fee that isn't included in the room rate.
Overall Rating
out of value="5""Great room"
Reviewed by a Hotels.com guest on Dec 7, 2009
Corridors are dark but rooms are great. Very comfortable beds and linens. Loved the bath size towels. TV in bathroom is a real plus. Neighborhood is not great but hotel is easy to get to where it is NOT downtown.
Overall Rating
out of value="5""Always a favorite in Reno"
Reviewed by Sonja of Boise on Dec 7, 2009
The Summit at The Grand Sierra Resort is one of my favorite places to stay. The rooms are some of the nicest for the price that you can find in all of Nevada. I love the marble bathroom, glassed in showers, comfortable beds, large flat pannel tv as well as tv in the bathroom, and the best indiv. cup coffee maker.
Overall Rating
out of value="5""Great"
Reviewed by Scooter of Modesto on Dec 2, 2009
The Hotel/Casino and staff were Great! The restaurants were all good with very nice prices (Except) the Sierra View restaurant do not order the biscuits and gravy the "country Gravy" is made with chicken broth and taste like crap! If you take Kids/teens, there is plenty for them to do, with the arcade, bowling, movies, pool and driving range. We found that there really is no need to leave the Hotel once you arrive. Park in Valet, check in and no worries until it's time to leave.
Overall Rating
out of value="5""Great room for the money"
Reviewed by Brian of New Canaan on Dec 2, 2009
From start to finish this was a good experience and I don't think I would stay anywhere else in Reno. We used valet parking which was easy and the staff was courteous. The same goes for the bellman who brought our bags to our room. The Summit also has its own check-in desk (separate from the rest of the hotel) which had no line. (compared to the huge check-in line for the rest of the hotel) The room was quiet and clean. The bathroom was gigantic and clean. The sitting area in the suite was great for entertaining friends, having drinks, and watching football on the big screen TV. There were two conventions going on during our stay but it didn't effect the service we received at all. I was a first time gambler in the casino and the blackjack dealers were all very helpful in answering questions and making it a fun experience. Both of Charlie Palmers restaurants were great. I recommend sitting at the bar because the bartenders were amazing and the bar menu was a little more reasonable. Watching the line-dancers at Mustangs (after 10 pm) is very entertaining. We also went to a Black Crowes concert at the arena in the casino and it was an incredible place to see a concert. Not a bad seat in the house. We were a little nervous about the general admission concept but when we arrived right before showtime we simply walked down to the front of the stage and spent the whole concert 3 feet away from the band. There's a Starbucks for morning coffee too. When in Reno...shoot for The Summit.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Dec 2, 2009
This guest did not leave a comment.
Overall Rating
out of value="5""A step up from the average."
Reviewed by a Hotels.com guest on Dec 2, 2009
If you are looking for an upgraded expierence, this is the call. "Condo" type rooms w/ fridge, microwave, coffee, etc. make this a comfortable stay for multi days. Big flat screen is great as well as suede couches and deluxe bedding. The only draw back is the fancy bathrooms; they feel a little cramped and were not designed that well. Towels are just stacked on the counter and high faucets splash alot of water around, but they do look nice I guess. Overall a very nice stay. Even more so w/ discount price from Hotel.com!
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Dec 1, 2009
This guest did not leave a comment.
Overall Rating
out of value="5""I will be staying here again"
Reviewed by Jason of Hayward on Dec 1, 2009
Booked this hotel for a relaxing weekend getaway and was just what we were looking for. The rooms are large, clean, and the staff is very friendly. Lots to do right at the hotel without leaving. Centrally located near the airport. My girl and I have no complaints and will be staying here again.
Overall Rating
out of value="5""Too Dark"
Reviewed by a Hotels.com guest on Nov 16, 2009
The rooms are too dark!!!! Dark Brown walls, brown furniture, Dark brown tile. I couldn't read the directions to the safe with all the lights on?
Overall Rating
out of value="5""Good room"
Reviewed by a Hotels.com guest on Nov 10, 2009
This was a nice hotel, however the room was advertised to have a mini bar and a tv in the bathroom. It didn't have either one. Other than that the service was great and the room was clean.
Overall Rating
out of value="5""Excellent Alternative"
Reviewed by Mark of San Jose on Nov 3, 2009
Great hotel/resort. Lower key Casino, excellent bars and restaurants. Summit rooms very comfortable and great price.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Oct 21, 2009
This guest did not leave a comment.
Overall Rating
out of value="5""Motorcycle event"
Reviewed by a Hotels.com guest on Oct 3, 2009
I didn't know there was a big motorcycle event at this hotel during this weekend. If there were a reminding message, I would possibly change to a different choice.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Sep 16, 2009
This guest did not leave a comment.
Overall Rating
out of value="5""Great Room, Great Food, Great Shopping!"
Reviewed by a Hotels.com guest on Sep 16, 2009
The room was lovely, the view awesome and overall we were very pleased. We dined in the cafe and found everything more than satisfactory and plentiful. There is enough to do at the resort, that there's really no reason to leave. The shops were worth visiting and we found the prices very reasonable. We normally stay downtown, but after this last trip, we will definitely come back to The Summit at Grand Sierra.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Sep 15, 2009
This guest did not leave a comment.
Overall Rating
out of value="5""NICE HOTEL WITH LOTS OF ENTERTAINMENT"
Reviewed by JENNIFER of CHESTERFIELD on Sep 8, 2009
MY FAMILY WENT THERE FOR THE SECOND YEAR IN A ROW. IT WAS PRICY IN COMPARISON TO LAST YEAR. THE ROOM WE WERE IN HAD A FEW MINOR THINGS THAT NEEDED MAINTENANCE BUT IT WAS CLEAN AND COMFORTABLE. THE CASINO WAS VERY NICE. THE BUFFET WAS GREAT BUT THE CAFE WAS SLOW SERVICE AND SO SO FOOD.
Overall Rating
out of value="5""Not a good value"
Reviewed by Phil of Leveck on Sep 4, 2009
The room was advertised a a suite. It was a regular room with a bathroom, not a suite, I have stayed in suites before and this was definitely a suite. Did not even have a bathtub!, the coffemaker did not work. I was not pleased. It seems that the "Summit" rooms have been bought and refurnished by a large corporation who then use them like condos-for lease, by the week etc. The lower floors of the hotel contain rooms that still have the old furniture. However they are all the same size. On Thursdays, Fridays and Saturdays the pool closes to children at 8 o:clock because of a pool party with music. The slots were not loose, I had better luck downtown, Also because I booked with Hotels.com I did not receive the gaming coupons. I also had to wait until about 5 p.m. to check into the room because it was not ready, the advertised checkin a 3 p.m. Save your money stay at the El Dorado, downtown.
Overall Rating
out of value="5""Great room for the money!"
Reviewed by W of Redding on Aug 31, 2009
Great room and a great price. My room was next to the elevators so it was a bit noisy. You can hear the elevators going up and down all night long!
Overall Rating
out of value="5""Great Room For Money"
Reviewed by a Hotels.com guest on Aug 24, 2009
I stayed in the Summit area of the Grand Sierra - It is beautifully furnished and extremely comfortable.
Overall Rating
out of value="5""First Class Hotel & Casino"
Reviewed by Michael of Fremont on Aug 24, 2009
Although the Grand Sierra Resort is not 'downtown' there is little need to go 'downtown'. Combine a trio of Charlie Palmer Restaurants with a amazing, first class collection of wines in an automated wine bar and...well...the night passed very pleasantly and quickly. My suite in the Summit was every bit as good as what you'd fine on the Las Vegas Strip at 1/3 of the price. I will be back...regularly!
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Aug 17, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Aug 12, 2009
This guest did not leave a comment.
Overall Rating
out of value="5""Just Perfect!"
Reviewed by a Hotels.com guest on Aug 11, 2009
Never had to leave the hotel!
Overall Rating
out of value="5""Great Hotel !!! But,,,"
Reviewed by Anthony of Hayward on Aug 10, 2009
If your going to stay at the Grand Sierra Resort spend the extra $ to stay in the summit. I stayed in both, nothing special, fancy or modern in the bottom part of resort( room-wise ). Grand suite on the Other Hand. Felt like a High-Roller. TV in the bathroom. Marble & leather throughout. Great view, nice couch to entertain with. Slam dunK ! scored Big at this hotel, she was impressed, and so was I.
Overall Rating
out of value="5""room was far from pool"
Reviewed by Gary of Turlock on Aug 9, 2009
I liked the room but we wanted 2 queen beds and got a king pull out sofa. Which I had to pull out. I'm old and it was hard. It was also a long way to the pool.
Overall Rating
out of value="5""Good Deal"
Reviewed by E of Gardnerville on Jul 29, 2009
PROS: Plenty of parking, away from downtown Reno, friendly check-in staff, very nice and clean room with view (Summit), comfy bed. CONS: Vacuuming of hallways, buffet, and elevators could be better but other than that it was a great deal for the money we paid.
Overall Rating
out of value="5""Great for Family if you want quiet vacation.."
Reviewed by Stephanie of San Francisco on Jul 25, 2009
We took a 2day 1 night vacation to Reno/Lake Tahoe from San Francisco. We heard that Reno is a smaller version of Las Vegas.. and had much in mind.. but was a little disappointed to see not many hotel attractions like in Las Vegas. The Summit Sierra was a great relief for us, because we are not a big gamblers.. and we had 19year old/12 year old daughters with us. We had so much fun bowling.. watching my youngest daughter swim at The Beach (outdoor swimming pool). I didn't go, but my husband tells me that fitness and sauna is great too. If you are looking for a couple days away from your busy city lives.. and especially if you have children that you want to spend some time with, I strongly recommend the Summit Sierra. Price may seem high, but you won't be disappointed by the comfort and your children will LOVE it.
Overall Rating
out of value="5""The Grand Sierra Resort"
Reviewed by Tom of Sacramento on Jul 23, 2009
This is the old MGM Grand and it is old, smells, and the air conditioning quit working. I would not stay there again if I had to sleep in my car
Overall Rating
out of value="5""Fantastic Hotel"
Reviewed by a Hotels.com guest on Jul 22, 2009
Very nicely renovated tower rooms, clean, comfortable, well worth the stay.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Jul 21, 2009
This guest did not leave a comment.
Overall Rating
out of value="5""Outstanding hotel"
Reviewed by a Hotels.com guest on Jul 19, 2009
I walked through a couple of other hotels and wasn't impressed but this hotel was great. By far the best hotel I've stayed in ever....and I've traveled quite a bit.
Overall Rating
out of value="5""Best part of Reno"
Reviewed by a Hotels.com guest on Jul 17, 2009
If you haven't been to Reno in the past few years you will be shocked at the change! It was not the fun city I remembered, but the Grand Sierra was beautiful. Only a short cab ride to the other casinos (if you had to leave) but not necessary because everything i wanted was at the hotel. The pool is amazing and the room was breath taking. Be sure to pay the extra money for the remodeled sumit room... the older rooms are a southwest 80's nightmare! Starbucks opened at 5am which was nice but the $6 mocha was unexpected. Overall it was amazing and i can't wait to return!
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Jul 16, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Jul 14, 2009
This guest did not leave a comment.
Overall Rating
out of value="5""Bad Hotel"
Reviewed by steve of daly city on Jul 13, 2009
This hotel sucks! They forget to provide us with room services and when we called them they said everyone left for the day. We requested some towels, tooth paste, and soap but it didn't come like one hour later.
Overall Rating
out of value="5""Would stay again"
Reviewed by Andy of Las Vegas on Jul 13, 2009
When we first walked in to the room half of the bulbs were burned out in the bathroom. A quick call to the desk and they sent some one up to replace the bulbs. At 1030 at night we went to pull out the queen sleeper and on the wood part it was written "Broken--Do not use." My kids were going to sleep on the pull-out. I tried to pull it out anyways to get the sheets off and it would not move. We called the front desk and just asked for sheets and blankets and figured the kids would sleep on the couch-not the bed. An hour later and no sheets, so I went to the front desk. They told me ALL the sofa sleepers were broken in EVERY room. HMMMMM. Should you advise anyone when booking a room for four people. They did offer a roll away and then sent sheets up to the room. So for 8 nights my 10 year old girls slept on the couch and not a bed. Everything else was great. Quick Valet and polite and the kids loved the laser tag and golf. I liked the location
Overall Rating
out of value="5""Great value for the money"
Reviewed by a Hotels.com guest on Jul 12, 2009
Overall, it was pretty comfortable stay. Room, and surrounding feels little too dark, hotel doesn't provided shower cap.
Overall Rating
out of value="5""A decent hotel away from the craziness of Virginia Street"
Reviewed by a Hotels.com guest on Jul 12, 2009
The Grand Summit Resort (or GSR as they insist on calling it) is the remodeled Reno Hilton. The rooms are spacious and comfortable. There is plenty of parking and fortunately (or unfortunately during the winter) it's all uncovered. The hotel is geared more for people with kids. There's a large arcade with a cheap movie theater ($3/ticket) set well away from the casino floor. GSR also has go cart tracks and some rides at the north end of the property. It's away from the main casino area of Reno so if you want to have more than one casino to choose from, you'll have to drive somewhere else. However, being away from Virginia street means that it's significantly less crowded, especially on a concert night. All in all, if you're not in Reno to gamble, it's a reasonably priced, semi-luxurious place to stay. We'll be back again for sure.
Overall Rating
out of value="5""Great room for the money"
Reviewed by a Hotels.com guest on Jul 10, 2009
Great room for the money, the hotel room is really roomy, beds are comfy. Lots of things to do for the kids and the whole family, my son loves the mini golf and mini race car especially the the swimming pool or "THE BEACH" as they col it theres an area where the kids can play sand or volleyball they even have havanna wer u can just relax $50 for the whole day though. we would definitely go back here again.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Jul 9, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Jul 8, 2009
This guest did not leave a comment.
Overall Rating
out of value="5""must get a suite in the summit"
Reviewed by y of san francisco on Jul 8, 2009
When first entering the hotel, I noticed it didn't smell like heavy smoke like other hotels with casinos. We are so glad we got a suite at The Summit which are floors 17-27. There are express elevators that go straight to floor 17 and up. The room was so nice and clean. It comes with a fridge and microwave which is always a plus. The view was nice and the bed was comfortable. The only downside was the parking. If you get back to the hotel late, you will have to park really far unless you are one of those VIP hotel guests that get to park in the reserved close parking. Oh and you get charged a mandatory $5 fee at checkout for hotel services like the pool and gym even if you didn't use it.
Overall Rating
out of value="5""Great place to stay with kids!"
Reviewed by a Hotels.com guest on Jul 8, 2009
Nice pool and entertainment for children and adults...
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Jul 8, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Jul 8, 2009
This guest did not leave a comment.
Overall Rating
out of value="5""Outstanding Hotel"
Reviewed by Lisa of Fuller on Jul 8, 2009
The hotel was amazing. It had so many amenities for my children, we never had to leave!!
Overall Rating
out of value="5""Great room for the money"
Reviewed by a Hotels.com guest on Jul 7, 2009
Great room for the money, lots of things to do for the kids.
Overall Rating
out of value="5""Outstanding Hotel"
Reviewed by amy of Los Angeles on Jul 7, 2009
We stayed the the Summit at the Grand Siera. The rooms were great! Lots of activities for the kids.
Overall Rating
out of value="5"Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews