La Grande Residence at The Sutton Place Hotel - Vancouver

855 Burrard St, Vancouver, BC, V6Z2K7 Canada
Guest rating 9.0 / 10
98% Recommend
(Neighbourhood average 8.0)
9.0 overall guest rating
Reviewed by 59 guests
Average for the neighbourhood is 8.0
"great room for the money"
 by Patricia from redmond
parking is expensive
11/19/2009
49.2828, -123.12362
Hotel coordinates:

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Guest review summary

  • 9.0 Average rating: All Trip Types
  • 98% Recommended
  • 59 Reviews
  • 9.2  Hotel Service
  • 9.0  Room Comfort
  • 8.8  Hotel Condition
  • 8.8  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (59) 9.0
Business (3) 9.4
Romance (5) 8.0
Family (27) 9.2
With Friends (11) 8.6
All Others (13) 9.4

Overview

Location.
This city-center property is located in Vancouver, close to Robson Square and Robson Street. Also nearby are Vancouver Art Gallery and Canada Place.

Features.
La Grande Residence at The Sutton Place Hotel has a health club, an indoor pool, a spa tub, a steam room, and a sauna. The onsite spa at this 4.5-star property offers massage and treatment rooms and beauty services. Business amenities include a business center, wireless Internet access, meeting rooms for small groups, and audio-visual equipment. La Grande Residence at The Sutton Place Hotel has a restaurant, a bar/lounge, and a coffee shop/café. 24-hour room service is available. Event facilities consist of a ballroom, conference rooms, and banquet facilities. This is a smoke-free property (fines may apply for violations). This property is self-catering.

Guestrooms.
Amenities featured in guestrooms include DVD players, air conditioning, and coffee/tea makers. In addition, amenities available on request include a turndown service, hypo-allergenic bedding, and wake-up calls. Guestrooms have LCD televisions with premium TV channels, pay movies, and Oncommand video. Business-friendly amenities include multi-line phones, high-speed (wired) Internet access (surcharge), and wireless Internet access (surcharge). Balconies are featured in all guestrooms. All guestrooms provide sofa beds and desks. All guestrooms offer kitchens with stovetops, microwaves, and refrigerators. Bathrooms feature shower/tub combinations, bathroom phones, and scales. Guestroom services include in-room massage and housekeeping. Rollaway beds are available on request. All guestrooms at La Grande Residence at The Sutton Place Hotel are non-smoking.

Notifications:

  • Guests must be at least 19 years old to check in at this property.
  • Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

    • Pet deposit: CAD 150 per stay

    Why book with us?

    • Hotels.com doesn't charge cancellation fees
    • Lowest Price guaranteed
    • We're just a phone call away: 1-800-CA-HOTELS (1-800-224-6835)

    Amenities

    Services

    • Babysitting or child care
    • Beauty services
    • Breakfast available (surcharge)
    • Complimentary newspapers in lobby
    • Concierge desk
    • Currency exchange
    • Doorman/doorwoman
    • Express check- in
    • Express check-out
    • Full-service health spa
    • Health club
    • Internet access in public areas - high speed
    • Internet access in public areas - surcharge
    • Internet access - wireless
    • Laundry facilities
    • Massage - treatment room(s)
    • Multilingual staff
    • Parking (surcharge)
    • Parking (valet)
    • Parking garage
    • Porter/bellhop
    • Safe-deposit box - front desk
    • Sauna
    • Security guard
    • Shoe shine
    • Spa tub
    • Steam room
    • Wedding services

    Business & Event

    • 24-hour front desk
    • Audio-visual equipment
    • Banquet facilities
    • Business center
    • Conference room(s)
    • Dry cleaning/laundry service
    • Event catering
    • Meeting rooms (small groups)
    • Room service (24 hours)

    Rooms (all rooms include)

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Blackout drapes/curtains
    • Cable/satellite television channels
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cookware, dishware, and utensils
    • Cribs (infant beds) available
    • Desk
    • Direct-dial phone
    • Dishwasher
    • DVD player
    • Electronic/magnetic keys
    • Electronic check-out
    • Extra towels/bedding in room
    • Hair dryer
    • High-definition television
    • High-speed Internet access
    • Housekeeping
    • Hypo-allergenic bedding available
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe (accommodates laptop)
    • Internet access (surcharge)
    • Iron/ironing board
    • Kitchen
    • Kitchen linens (dishtowels, sponges, etc)
    • LCD television
    • Makeup/shaving mirror
    • Microwave
    • Multi-line phone
    • Non-smoking only
    • OnCommand Video
    • Patio
    • Pay movies
    • Premium television channel(s)
    • Refrigerator
    • Rollaway beds
    • Separate sitting area
    • Sewing kit
    • Shower/tub combination
    • Sofa bed
    • Stovetop
    • Trouser press
    • Turndown service (on request)
    • VCR
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Wheelchair accessible
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless high-speed Internet access (surcharge)
    • Wireless Internet access

    General

    • Air-conditioned public areas;
    • Ballroom(s);
    • Bar/lounge;
    • Coffee shop or café;
    • Elevator/lift;
    • Gift shops or newsstand;
    • Number of floors: 18;
    • Number of rooms: 164;
    • Restaurant(s) in hotel;
    • Smoke-free property;
    • Swimming pool - indoor;
    • Umbrella;
    • Video library
    Check-in time is 3 PM
    Check-out time is Noon

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Recreation

    • Aerobics on site
    • Basketball nearby
    • Bicycle rentals nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf - miniature nearby
    • Helicopter/airplane sightseeing nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Mountain biking nearby
    • Pilates classes/instruction nearby
    • Playground nearby
    • Racquetball/squash nearby
    • Running track/path nearby
    • Scooter/Moped Rentals nearby
    • Skiing - downhill nearby
    • Snowboarding nearby
    • Snowshoeing nearby
    • Swimming on site
    • Tennis nearby
    • Yoga classes/instruction nearby

    Guestrooms Guestrooms

    ▲ One Bedroom Sutton Suite

    One king bed and one sofa bed. Balcony. Desk. Wireless Internet access (surcharge). Cable/satellite TV with DVD player. Free local calls and voicemail. Clock radio. Kitchen with refrigerator, microwave, cookware, and coffee/tea maker. Complimentary newspaper. Trouser press. Hair dryer. Makeup mirror. Complimentary toiletries. In-room safe.

    All rooms include All rooms include
    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Blackout drapes/curtains
    • Cable/satellite television channels
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cookware, dishware, and utensils
    • Cribs (infant beds) available
    • Desk
    • Direct-dial phone
    • Dishwasher
    • DVD player
    • Electronic/magnetic keys
    • Electronic check-out
    • Extra towels/bedding in room
    • Hair dryer
    • High-definition television
    • High-speed Internet access
    • Housekeeping
    • Hypo-allergenic bedding available
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe (accommodates laptop)
    • Internet access (surcharge)
    • Iron/ironing board
    • Kitchen
    • Kitchen linens (dishtowels, sponges, etc)
    • LCD television
    • Makeup/shaving mirror
    • Microwave
    • Multi-line phone
    • Non-smoking only
    • OnCommand Video
    • Patio
    • Pay movies
    • Premium television channel(s)
    • Refrigerator
    • Rollaway beds
    • Separate sitting area
    • Sewing kit
    • Shower/tub combination
    • Sofa bed
    • Stovetop
    • Trouser press
    • Turndown service (on request)
    • VCR
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Wheelchair accessible
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless high-speed Internet access (surcharge)
    • Wireless Internet access

    EVEREST MIGRATION

    All rooms include

    One Bedroom Deluxe Suite

    One king bed in bedroom. Sofa bed in living area. 700 square feet. Furnished balcony with city view. Floors 11-15. Fully equipped kitchen with stove, oven, microwave, refrigerator, dishwasher, and cookware and dishes. Stainless steel appliances. Separate sitting area with 42-inch LCD TV with HD channels, DVD player, VCR, pay movies, and video games (surcharge). 21-inch LCD TV in bedroom. Wired and wireless Internet access (surcharge). CD clock radio with MP3 docking station. Multi-line phone with voice mail. Bathroom with telephone and scale. Laptop-compatible digital safe. Bathrobes and slippers. Trouser press. Daily newspapers and turndown service.

    All rooms include

    One Bedroom Deluxe Suite

    One king bed and one sofa bed. Balcony. Desk. Wireless Internet access (surcharge). Cable/satellite TV with DVD player. Free local calls and voicemail. Clock radio. Kitchen with refrigerator, microwave, cookware, and coffee/tea maker. Complimentary newspaper. Trouser press. Hair dryer. Makeup mirror. Complimentary toiletries. In-room safe.

    All rooms include

    One Bedroom Premium Suite

    One king bed and one sofa bed. Balcony. Desk. Wireless Internet access (surcharge). Cable/satellite TV with DVD player. Free local calls and voicemail. Clock radio. Kitchen with refrigerator, microwave, cookware, and coffee/tea maker. Complimentary newspaper. Trouser press. Hair dryer, makeup mirror, and complimentary toiletries. In-room safe.

    All rooms include

    One Bedroom Premium Suite

    One king bed and one sofa bed. Balcony. Desk. Wireless Internet access (surcharge). Cable/satellite TV with DVD player. Free local calls and voicemail. Clock radio. Kitchen with refrigerator, microwave, cookware, and coffee/tea maker. Complimentary newspaper. Trouser press. Hair dryer. Makeup mirror. Complimentary toiletries. In-room safe.

    All rooms include

    One Bedroom Sutton Queen Suite

    One queen bed in bedroom and one sofa bed in living area. Furnished balcony with city view. 670 square feet. Separate sitting area with 42-inch LCD TV with HD channels, DVD player, VCR, pay movies, and video games (surcharge). 21-inch LCD TV in bedroom. Wired and wireless Internet access (surcharge). CD clock radio with MP3 docking station. Multi-line phone with voice mail. Fully equipped kitchen with stove, oven, microwave, refrigerator, dishwasher, cookware, and dishes. Stainless steel appliances. Bathroom with telephone and scale. Bathrobes and slippers. Laptop-compatible digital safe. Trouser press. Daily newspapers and turndown service.

    All rooms include

    One Bedroom Sutton Suite

    One king bed in bedroom. Sofa bed in living area. 700 square feet. Furnished balcony with city view. Fully equipped kitchen with stove, oven, microwave, refrigerator, dishwasher, and cookware and dishes. Stainless steel appliances. Separate sitting area with 42-inch LCD TV with HD channels, DVD player, VCR, pay movies, and video games (surcharge). 21-inch LCD TV in bedroom. Wired and wireless Internet access (surcharge). CD clock radio with MP3 docking station. Multi-line phone with voice mail. Bathroom with telephone and scale. Laptop-compatible digital safe. Bathrobes and slippers. Trouser press. Daily newspapers and turndown service.

    All rooms include

    Two Bedroom Deluxe Suite

    One king bed in master bedroom, one queen bed in second bedroom. Sofa bed in living area. 800 square feet. Furnished balcony with city view. Fully equipped kitchen with stove, oven, microwave, refrigerator, dishwasher, and cookware and dishes. Stainless steel appliances. Separate sitting area with 42-inch LCD TV with HD channels, DVD player, VCR, pay movies, and video games (surcharge). 21-inch LCD TVs in bedrooms. Wired and wireless Internet access (surcharge). CD clock radio with MP3 docking station. Multi-line phone with voice mail. Bathroom with telephone and scale. Laptop-compatible digital safe. Bathrobes and slippers. Trouser press. Daily newspapers and turndown service.

    All rooms include

    Two Bedroom Deluxe Suite

    One queen bed. Balcony. Desk. Wireless Internet access (surcharge). Cable/satellite TV with DVD player. Free local calls. Clock radio. Kitchen with refrigerator, microwave, cookware, and coffee/tea maker. Complimentary newspaper. Trouser press. Hair dryer. Makeup mirror. Complimentary toiletries. In-room safe.

    All rooms include

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Pet deposit: CAD 150 per stay
    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
    Prices shown exclude taxes and fees unless otherwise stated.

    Area map

    A short guide to Downtown Vancouver

    Downtown Vancouver sits on a peninsula bordered by Burrard Inlet, English Bay, and False Creek. Attractions include GM Place, home of the Vancouver Canucks hockey team; BC Place football stadium, home of the BC Lions football team; and Canada Place, the city's waterfront convention center and cruise-ship terminal. Visitors also enjoy browsing eclectic shops on Gastown’s cobble-stone streets.

    see all hotels in Downtown Vancouver

    Nearby Activities & Points of Interest

    Less than 1 kilometer

    • Robson Square - 200 meters
    • Robson Street - 200 meters
    • Vancouver Art Gallery - 300 meters
    • Christ Church Cathedral (Vancouver) - 300 meters
    • Orpheum Theater - 300 meters
    • Downtown Vancouver - 300 meters
    • Pacific Centre Shopping Mall - 400 meters
    • Vancouver International Film Centre - 600 meters
    • Marine Building - 700 meters
    • Vancouver Central Public Library - 700 meters
    • Vancouver Harbour Water Airport (CXH) - 800 meters

    5.0+ km

    • Vancouver Intl. Airport (YVR) - 11 kilometers
    • Vancouver Boundary Bay Airport (YDT) - 24 kilometers
    • Blaine Municipal Airport (BWS) - 43 kilometers
    • Sechelt - Gibsons Airport (YHS) - 47 kilometers
    • Nanaimo Airport (YCD) - 60 kilometers
    • Nanaimo Harbour Water Aerodrome (ZNA) - 60 kilometers
    • Abbotsford Intl. Airport (YXX) - 61 kilometers
    • Waldron Island Airport (WDN) - 64 kilometers
    • Eastsound Orcas Island (ESD) - 66 kilometers
    • Stuart Island Airport (SSW) - 67 kilometers
    • Bellingham Intl. Airport (BLI) - 69 kilometers
    • Duncan Airport (DUQ) - 73 kilometers
    • Rosario Seaplane Base (RSJ) - 73 kilometers
    • Westsound Airport (WSX) - 74 kilometers
    • Roche Harbor Airport (HCE) - 75 kilometers
    • Victoria Intl. Airport (YYJ) - 75 kilometers

    Reviews

    The following English reviews were posted by Hotels.com guests from other countries

    La Grande Residence at The Sutton Place Hotel 2009.11.19
    Recommended Trip type: All Others "great room for the money"

    Reviewed by Patricia of redmond on Nov 19, 2009

    parking is expensive

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.11.04
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Nov 4, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.10.28
    Recommended Trip type: Family "Great Location"

    Reviewed by a Hotels.com guest on Oct 28, 2009

    Loved the location of this hotel right off Robson. Only stayed one night, but could see staying longer period. Had two one bedroom suites to accommodate the five of us. One room had to be "refreshed" with some sort of air cleaner as the previous occupant apparently smoked--not cool. Only other complaint was that the heating/air unit outside the bedroom window was extremely loud and woke me out of a sound sleep twice. Bed was comfortable, however. For the price we paid, we definitely got a good value.

    Overall Rating

    8.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 6.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.10.19
    Recommended Trip type: With Friends "Outstanding location"

    Reviewed by a Hotels.com guest on Oct 19, 2009

    Stayed in a 2 bedroom apartment and it was fully equipped. There was a grocery store right across the street and you are in the heart of all the shopping that Robson Street has to offer. Loved the location, 10 min. walk to yale town and the gaslamp district. The staff were very professional.

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.10.13
    Recommended Trip type: Romance "Very nice hotel"

    Reviewed by a Hotels.com guest on Oct 13, 2009

    We only stayed one night at this hotel, but we really enjoyed it. The staff was excellent. (Tip: Don't exchange your money at the airport. There is no fee at the hotel, and they give you a better exchange rate. Also, try to find other transportation from airport other than taxi. It cost us $35.) There weren't many restaurant choices near by that we were interested in, so we went next door to a very nice grocery store and got food from their deli. We took it back to the room and made use of the kitchen. Very nice room with a lot of space. We loved the bed and the pillows, too. Would definately stay there again if we were given the same half off rate (I'm a bargain shopper).

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.10.08
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on Oct 8, 2009

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 8.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.09.24
    Recommended Trip type: Family "Convenient"

    Reviewed by a Hotels.com guest on Sep 24, 2009

    Nice hotel, great location. Would stay there again.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.09.22
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Sep 22, 2009

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.09.16
    Recommended Trip type: With Friends "Great Bargain in a good area"

    Reviewed by a Hotels.com guest on Sep 16, 2009

    Great price for 2 bedrooms with a living room/kitchen and 2 bathrooms. It was liking having a apartment in the city. A little worn around the edges but very comfortable although the room we had the 2nd night had a very noisy air conditioner on the balcony so you couldn't leave the doors open.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.08.26
    Recommended Trip type: Business "in the middle of it all"

    Reviewed by dr mark of novi on Aug 26, 2009

    a all-suite annex immediately adjacent to the main hotel. relatively spacious, with large LCD TV in living room, comfortable bedrooms (1 king, 1 queen), 2 adequate baths (tub only, w/o shower, in master), minimally equipped full kitchen with coffee-maker, coffee and tea supplied. reasonable indoor pool area with hot tub, adequate excercise facility (2 ellip's, 2 tread's, stationary bikes and weight machines). extremely friendly and helpful service at all levels. nice in-house restaurant, weekend evening choclate buffets as an event. 10 minute walk to harbour and convention center. 5 minute walk to shopping on Robson St, or nightlive on Granville St. A favorite hotel

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.07.29
    Recommended Trip type: Family "terrific!"

    Reviewed by Mary of Saint Louis on Jul 29, 2009

    very roomy and great location

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.07.26
    Recommended Trip type: Family "Great Experience"

    Reviewed by a Hotels.com guest on Jul 26, 2009

    Incredible...We could not have been treated any better. The staff is a class act. Room was incredible and kitchen was a godsend with a child. Look forward to staying there when we are in town again.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.07.20
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Jul 20, 2009

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 8.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.07.16
    Recommended Trip type: With Friends "Outstanding Hotel"

    Reviewed by a Hotels.com guest on Jul 16, 2009

    Location was great. Service and attitude of staff was great. Room was spacious, well appointed and comfortable.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 8.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.07.16
    Recommended Trip type: All Others "Excellent 1-bed apartment"

    Reviewed by d of Billericay, UK on Jul 16, 2009

    We were delighted with the standard and quality of the 1-bedroom apartment. Very large, comfortable and fully equipped at little more than the price of the usual 4-star hotel room. Staff were friendly and helpful. Car parking is expensive at $30 per day but valet parking is included in the price. The Suttton Place is close to Robson St for shopping and only 15min walk from the harbour area and Seabus terminal. Vancouver is a lovely city and you can walk to most downtown areas of interest. We also used the hop-on / hop-off trolley bus - a 2-day ticket is about $40 per person.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.07.14
    Recommended Trip type: Family "Outstanding Hotel"

    Reviewed by a Hotels.com guest on Jul 14, 2009

    This is a lovely, upscale hotel in the heart of Vancouver. Rooms were very clean and comfortable, and the service was tops!

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.07.09
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Jul 9, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.07.08
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Jul 8, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.06.24
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on Jun 24, 2009

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 8.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.06.21
    Recommended Trip type: With Friends "Great Accommodations"

    Reviewed by Jeff of Houston on Jun 21, 2009

    Our party of five (three adults, two children) stayed in an 11th floor suite with two bedrooms, one-and-a-half baths, kitchen, living room, and dining room. The views were spectacular and the accommodations fit us well. An extra shower, however, would've been nice. The doormen, front desk, concierge, hotel shop personnel, and housekeeping all delivered outstanding service. Requests for extra towels, tea, etc. were filled almost instantly. The hotel's downtown location is convenient to public transportation, and we were able to walk to Stanley Park. Loud fire truck sirens were frequent during the day, but I don't recall being disturbed at night. Apparently, each suite has central air conditioning with the outside unit on the balcony. Although the unit was rather loud, its noise was never a problem when the balcony door was closed. Considering all the amenities (including a free daily newspaper), the price of the suite was quite reasonable.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.06.21
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Jun 21, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.06.01
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Jun 1, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.04.30
    Recommended Trip type: Family "Expensive Parking"

    Reviewed by a Hotels.com guest on Apr 30, 2009

    ... and there was construction work going on.

    Overall Rating

    8.0 out of value="10"
    • 6.0 Hotel Service
    • 6.0 Hotel Condition
    • 8.0 Room Comfort
    • 8.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.04.10
    Recommended Trip type: All Others "Our place to stay in Vancouver"

    Reviewed by Kim of Bellevue on Apr 10, 2009

    Love the Sutton. The service is always top notch. The location couldn't be better. But the best part for us are the rooms in the Residence tower of the hotel. When traveling with our children, this is the perfect hotel. With a full kitchen, we go to Granville Island and stock up on all kinds of yummy, fresh foods so snacks and breakfast are taken care of. The grocery store next door to the hotel is perfect as well and has everything you could need. The room has plenty of space so we aren't all stacked on top of one another and there is the pool for when the kids need to burn a little extra energy. My go to spot when in Vancouver.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 8.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.03.26
    Recommended Trip type: All Others "Needs Improvement"

    Reviewed by Keith of Charlotte on Mar 26, 2009

    The La Grande Residence is not The Sutton Place Hotel. The carpet was worn and room conditions at the La Grande are "condo like" and disappointing. They are not of the same quality of the hotel. I would stay in the hotel the next time, not the La Grande.

    Overall Rating

    6.0 out of value="10"
    • 10.0 Hotel Service
    • 6.0 Hotel Condition
    • 6.0 Room Comfort
    • 6.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.03.18
    Recommended Trip type: Romance "Heart of Vancouver"

    Reviewed by Chester of Kirkland on Mar 18, 2009

    Arriving at the Sutton Place in the heart of Vancouver with excellent valet and bell service was a treat. Dinner in the hotel's Fleuri Restaurant that evening was fantastic. Located at the top of Robson, this is great place to start out the day shopping and finding places to eat. The large living room in our one bedroom suite had a nice surround sound system and very nice comfortable furniture. The battery in the remote to turn on the tv was dead but was fixed in a matter of minutes. The flat panel screen developed a black streak down the side but we weren't there to watch tv:) The bed, pillows and room comfort were very adequate.

    Overall Rating

    2.0 out of value="10"
    • 2.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 2.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.03.02
    Recommended Trip type: With Friends "Good Value"

    Reviewed by a Hotels.com guest on Mar 2, 2009

    Pricey, but Good Value for the Money

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.02.25
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on Feb 25, 2009

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 6.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 8.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.02.22
    Recommended Trip type: Family "Good value, friendly staff"

    Reviewed by a Hotels.com guest on Feb 22, 2009

    We stayed in the Grande Residence part of the hotel, which was perfectly nice, but felt a little less fancy than I had expected. But having a kitchen was great, and we were able to save money by eating a few meals in our suite. The staff was extremely helpful and friendly.

    Overall Rating

    8.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 8.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.02.20
    Recommended Trip type: With Friends "Great hotel, great service"

    Reviewed by a Hotels.com guest on Feb 20, 2009

    The service was great. The hotel had a good location for shopping and getting around the city. We didn't have enough towels in our room, but they were very quick to bring some up. We were able to check in early which was very convenient. Overall, great place!!

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 8.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.02.13
    Recommended Trip type: Family "Great location, positive stay but a few downsides."

    Reviewed by a Hotels.com guest on Feb 13, 2009

    Hotel has a lot of benefits: city center location, room with full kitchen and supermarket next door, ideal when travelling with children. We had a deluxe room with kitchen - room was dim, quite cramped, (kitchen and bathroom starting to look quite dated) and uncomfortably hot, even with the heating turned off. Had to resort to opening the patio doors at night, but then had city center noise, sirens etc. to contend with. Also bear in mind, that parking is not free for residents at this hotel and significantly adds to the cost of your stay.

    Overall Rating

    8.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.02.01
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Feb 1, 2009

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 8.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.01.31
    Recommended Trip type: All Others "nice hotel in Vancouver"

    Reviewed by a Hotels.com guest on Jan 31, 2009

    very nice & cozy hotel. very quiet. grocery store as well as wine shop around the corner helps a lot, there are also few restaurants within couple minutes of walking (french, thai, fusion etc). all this makes waking up in the morning and thinking "now what.." more convenient. art gallery is few blocks away, boutiques, shops etc. for the girls are also right next to the hotel. no regrets at all for spending some time in this hotel.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.01.31
    Recommended Trip type: Family "Excellent overall with a few notes"

    Reviewed by a Hotels.com guest on Jan 31, 2009

    The hotel service, location and quality are all excellent. A few details we had not planned for were parking which the hotel charges $28/day. I was bumbed to know that internet access was not free and for an extra charge of $15/day. So take these figures into account when booking.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.01.14
    Recommended Trip type: All Others "Awesome Hotel"

    Reviewed by a Hotels.com guest on Jan 14, 2009

    Our stay at the Hotel was fantastic, there was so much space which made our vacation with two children a wonderful experience. The hotel staff were very friendly and helpful. The location is ideal and I loved that we had a Food Market across the street. The hotel made our holiday the complete ultimate family vacation.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.01.12
    Recommended Trip type: Family "Great location"

    Reviewed by a Hotels.com guest on Jan 12, 2009

    Room was in a great location. Nice to have kitchenette so we didn't have to eat every meal out.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.01.07
    Recommended Trip type: Family "Perfect Location!"

    Reviewed by a Hotels.com guest on Jan 7, 2009

    This hotel was fabulous! It is absolutely in the middle of everything, with a grocery store half a block away, a wine shop next door that offers wine tasting twice nightly, Robson Street shopping and a movie complex steps away, the Trolley tour and elevated train all within walking distance. We took the train and then a short taxi ride to the hotel. The conceirge was extremely helpful, even finding a bottle of rare balsamic vinegar for us. It was like having our own travel guide! The only disappointment was the extremely expensive hotel restaurant although the food was excellent. There weren't any choices that our teenager would consider.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2009.01.02
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Jan 2, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2008.12.25
    Recommended Trip type: Romance "Flooding...."

    Reviewed by a Hotels.com guest on Dec 25, 2008

    Our hotel was great and the service provided was outstanding!!! The only thing was that a broken water pipe caused the entire lobby to flood! The fire department was called and things were taken care of very quickly. While many would probably think this was a bad thing, we found the incident to be quite enternaining and they were very helpful in helping the guests during the event.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 6.0 Hotel Condition
    • 8.0 Room Comfort
    • 8.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2008.12.01
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Dec 1, 2008

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 6.0 Hotel Service
    • 6.0 Hotel Condition
    • 8.0 Room Comfort
    • 8.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2008.12.01
    Recommended Trip type: With Friends "Comfortable room right in the middle of downtown"

    Reviewed by Mimi of Seattle on Dec 1, 2008

    This hotel was the perfect location for downtown vancouver's shopping, night scene, and restaurants. I would definitely stay here again!

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 8.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2008.11.19
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Nov 19, 2008

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2008.10.29
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Oct 29, 2008

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2008.10.26
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Oct 26, 2008

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2008.10.21
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Oct 21, 2008

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 8.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2008.10.21
    Recommended Trip type: All Others "Amazing location, fantastic service, terrific value"

    Reviewed by a Hotels.com guest on Oct 21, 2008

    The Sutton Place is a tremendous value for the service, quality, and location. I will definitely be staying there again next time I come back to Vancouver. I haven't been able to rest so well in a hotel in ages.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 8.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2008.09.28
    Recommended Trip type: Family "Great Location in Downtown Vancouver"

    Reviewed by a Hotels.com guest on Sep 28, 2008

    We loved our room. It was a 1 bedroom suite with full kitchen. Plenty of room for the two of us, but would easily accommodate a family with young children. Location was wonderful . . . grocery store on the corner, within walking distance of Stanley Park, Robson Street, Chinatown & Gastown. Public transportation is inexpensive and efficient. We travelled as far as Grouse Mountain and the Capilano Suspension Bridge in North Vancouver, utilizing the bus and ferries. We stayed in Vancouver for a week without car transportation and did not feel like we had missed a thing. Look forward to staying at La Grande Residence at The Sutton Place Hotel in the future.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2008.09.13
    Recommended Trip type: Family "Nice hotel, but....."

    Reviewed by a Hotels.com guest on Sep 13, 2008

    Our one bedroom suite was on the second floor facing Burrard. Not sure if this room was a good representation of the other suites but the bathroom was tiny. It was also very noisy till very late at night and since there is a hospital a few blocks away, you will hear a lot of sirens. Also didn't appreciate the dirty carpet. The staff is great and it is very centrally located. Good hotel but try to get a room off the main street.

    Overall Rating

    6.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 6.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2008.08.31
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Aug 31, 2008

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 6.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 8.0 Room Cleanliness
    La Grande Residence at The Sutton Place Hotel 2008.08.25
    Recommended Trip type: Family "Perfect for family with kids"

    Reviewed by a Hotels.com guest on Aug 25, 2008

    Loved the full kitchen and the market next door. Great for feeding the kids their favorites without having to battle restaurants. Also kept food costs down. Perfect room for a family with kids--space for kids to play. Wine shop nearby also a plus. Hotel staff extremely helpful and friendly.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 8.0 Room Cleanliness

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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