Great stay! Would recommendGenuine Hotels.com guest review
"Good Location and Nice staff"
There is a lot to do in this area and it's so easy to get to neighboring towns like Lucca, Pisa, Viareggio, Firenze, Prato and Pistoia by train. The hotel is about a 5 minute walk from the train station but it is a little confusing to find so do print out or make a little map or just pick up one when you get into town which is what I did. Streets aren't […] always labeled with names. The pool both indoor and outdoor is not at the San Marco hotel property itself it's around the corner in the Grand Le Plac Hotel which is lovely and one of the Leading Hotels of the World. You get to use their facilities. The outdoor pool is available free/indoor pool has a charge but 20%discount for San Marco guests and a Turkish sauna which was incredible. Remember to bring a towel from the San Marco else you have to pay to rent one at the indoor pool. As for the town I do recommend going up to Montecatini Alto which is by funicular and the little train tour that goes through town every 40 minutes and is very nice. It's a great walking city and I found lots of great food that wasn't expensive as well. Breakfast was great and the staff is so wonderful in the dining room. I was getting over a cold and each morning they made me green tea the minute they saw me enter to room, so sweet. Also do think about going to the Thermal Redi Spa which is one of several spas in the town. It's not expensive but you must bring your own towel! And it's great for circulation issues. Read moreGenuine Hotels.com guest review
While first impression of the Hotel San Marco was a disappointment,later on it revealed it's charm. Very conviniet location, charming and usefull staff made the stay enjoyable. In the end this hotel matches perfectly the town it's in while providing a good value for your dollar.Genuine Expedia guest review
"great place for families and single."
Gorgious old hotel, but you can go walking to the terme which is a wonderful walk. The people are very good and now how to guide you. Loved it will stay again next time. Parking was good also.Genuine Expedia guest review
"Computer glitch nicely fixed"
Desk had not received our online rez, but gave us room at the amazing Grand Hotel La Pace at same low rate. San Marco was very kind to us. Thank you!Genuine Hotels.com guest review
"You get what you pay for"
As a 3 star hotel I expected more from this hotel. We were placed on the 6th floor with the elevator only reaching the 5th and as such you need to walk the rest which can be a problem if you have large suitcases (we did). Rooms were on the small side especially the bathroom. Taking a shower was a problem and no holder for the shower hear on the wall […] and the bath would have benefits from a shower screen.curtain. Aircon didn't work as expected in that it blew hot air out but didn't cause us too much of a problem as we just kept windows opened. Walls separating rooms were very thin and could hear occupants next door opening and shutting cupboards. I took the breakfast option with consisted of cereals, bread, butter, jam - no cheese or meat products. I ended up buying these from a local supermarket to supplement my breakfast. The staff themselves were great and very helpful. Polite at all times and always with a smile. Nearby hotel car park was a great benefit as was the hotel's locality to Montecatini i..e. 5 mins walk. Read moreGenuine Expedia guest review
"Decent, welcoming hotel."
Very reasonable price and good, no-frills but clean room with friendly, helpful staff and a good breakfast. Happy to stay there again.Genuine Hotels.com guest review
"Top staff service"
The staff at the hotel were superb - I literally cannot fault how far out of their way they went for us. The hotel is about 5 minutes from Montecatini town centre and a 10 minute walk from the cable car to Montectini alto (well worth a visit). The train is easily reached, with fast trains stopping at Montecatini Centro (10 mins) and stopping strains […] stopping at Montecatini Therme (which is also where the bus station is). Overall loved it - top staff!!! Read moreGenuine Expedia guest review
Hotellet har kun morgenmad, den er meget ringe.Genuine Hotels.com guest review
가격대비 굉장히 훌륭합니다.Genuine Hotels.com guest review
We didn't actually get a room at the san marco, the room was out of order. But the hotel arranged for us to stay at a nearby 5-star hotel instead, for no additional cost. Now that's great service!Genuine Hotels.com guest review
rapport qualité prix très bien pour l'italie décor un peu vieillot et vue directe sur le batiment d'en faceGenuine Hotels.com guest review
"Buon rapporto qualità/prezzo"
Buon rapporto qualità/prezzo, ideale per soggiornare 1 o massimo 2 notti data la modestia della sistemazioneGenuine Expedia guest review
"eenvoudig, leuk hotel"
Hotel is netjes. Ontbijt is niet goed. Erg eenzijdig, elke dag dezelfde smakeloze kaas en ham. Je mag gratis gebruik maken van een zwembad bij een naburig 5sterren-hotel. Locatie is prima. We hadden geweldig uitzicht vanaf ons balkon.Genuine Hotels.com guest review
"hotel per tutti"
L'hotel è situato in una posizione ottimale, quasi centrale a pochi minuti dalla stazione ferroviaria e dalla bellissima pineta. Il personale è molto garbato ed efficiente, ma a mio avviso le camere da letto andrebbero rinnovate soprattutto i servizi anche se la pulizia è ottimale.Genuine Expedia guest review
zeer goed hotel , personeel zeer vriendelijk , uitstekende locatie je zit midden in het centrum . de grote steden zijn op een half uur bereikbaar (firenze, pisa , lucca , ) . het enige nadeel is voor gezinnen met kinderen dat het zwembad niet altijd beschikbaar is . Dat is een zeer groot minpunt . Er wordt een te groot onderscheidt gemaakt tussen de […] gasten van het ene hotel en ons hotel . Je voelt je er niet op het gemak , we zijn eens geweigerd geweest aan het zwembad . Er werd ons op een niet vriendelijke manier gezegt dat we het zwembad moeten verlaten . Maar we zijn wel zeer goed geholpen door het personeel van ons hotel en ons reisbureau expedia . Daar mee onze dank . groetjes Read moreGenuine Expedia guest review
"Super hotel til prisen"
Hotellet lå godt tæt på by og park. Vi brugte poolen på la pace meget, og den var alletiders (ca 100 meter fra hotel). Familieværelset var fint (uden balkon og med udsigt til baggård), men pæn størrelse og det bestod af to rum - et med dobbeltseng og et med to enkeltsenge. Morgenmaden var fin. Personalet i reception meget hjælpsomme. Wifi var gratis […] og fungerede godt. Read moreGenuine Hotels.com guest review
"Blisko centrum, ale w spokojnej okolicy"
Bardzo dobry hotel, pokoje w stylu toskańskim. Czyściutko, miła obsługa. Basen dostępny zewnętrzny, ale jest zbyt mało leżaków.Genuine Hotels.com guest review
"Net 3* hotel voor een goede prijs"
Ok, het is geen nieuw hotel, verwacht dus ook geen marmeren entree en een driekoppige receptie. Dit is een hotel dat voldoet aan je drie-sterren verwachtingen: prettig meertalig personeel, comfort op de juiste plekken en een ijskastje op de kamer. Voeg daar een goed werkende airco aan toe en je komt een heel eind. Het bed was zacht maar verder prima. Ik […] heb er twee keer ontbeten met goede muesli maar ietwat kleine broodjes. Cappucino wordt gebracht. Je zit ruim, veel licht en er is net meubilair. De ligging van het hotel is centraal en er is een gratis parking voor gasten op twee minuten loopafstand. In Oktober ben ik er weer. Als je een eenvoudig hotel zoekt (dat er in het echt overigens beter uitziet dan op de foto's) en beveel ik dit aan. Read moreGenuine Expedia guest review
"Giudizio molto positivo"
Lodevole la gentilezza e disponibilità del personale per qualsiasi necessità, pulizia accurata della camera e degli spazi comuni hanno reso il mio soggiorno piacevole.Sicuramente lo consiglioGenuine Expedia guest review
Det var et ok hotel til prisen. Vi havde booket værelse med balkon, men det fik vi ikke. Personalet sørgede dog senere for at vi fik 2 andre værelser med balkon. Poolen var på et andet hotel, hvor San Marcos gæster kun måtte benytte de hvide plastik liggestole, hvorimod hotelles egne gæster måtte benytte hele området - man følte sig ikke så velkommen […] ved poolen. Personalet på San marco var meget venlige og hjælpsomme. Morgenmaden var ok, men ikke overvældende. Der var gratis parkering lige i nærheden af hotellet. Read moreGenuine Hotels.com guest review
"opera festival, meget smuk by."
Hotellet bør have mindst 4 stjernerGenuine Hotels.com guest review
"Комфорт и релакс"
Расположен близко от железнодорожной станции, до питьевой галереи 3-5 минут ходьбы. Обслуживание по всем параметрам очень качественное. Бронировали 8 ночей, но видимо из-за перебронирования нас разместили в другом отеле этих же владельцев -Hotel La Pace 5*. Гранд отель -и этим всё сказано. Мебель "от Людовика", потолки высотой 3 метра, персонал пре-любезнейший, […] могут помочь даже на русском языке, что очень-очень кстати. Никаких доплат с нас не брали, даже городской налог прошел, как если бы мы жили в 3*. Завтраки -полное разнообразие: яичница-ветчинка-красная рыба-сыры. Выпечка и йогурты само собой. Все очень понравилось. Read moreGenuine Hotels.com guest review
"spacious room, bathroom rather shabby"
04/23/14 Irene B Russia
We stayed there for 1 night only, as part of our package tour. The room was spacious, the bathroom was pretty small, the shower cabin was really small (i am quite tall so it was hard to "navigate" inside). The shower itself looked old, and sprinkled water everywhere, and it's fixed pretty high up. The toilet was very noisy. But for one night's stay it was more than ok. The linen and towels were clean. There was a small flat-screen TV in the room with a number of channels. Didn't have time to explore the area, but from what I've seen through the bus window it looked like a cute resort town, with plenty of food places and shops nearby. Our guide told us that during high season the shops are open until 11 pm or even later. But what I can say for sure is that the air, the climate there (visited in April) was wonderful! Slept like a log!
"Best Value In MCT"
09/23/13 Scott M Los Angeles, California
I stayed at the San Marco in Montecatini Terme for 10 days in May. A few steps from the beautiful central park and a short walk to downtown, the San Marco is a wonderful place, quiet, presentable, and a great value amidst what seems to be many overpriced hotels. The personnel are wonderful, every single one of them helpful and friendly, and the manager went out of his way to find everything I needed to make my stay successful. I cannot say enough about how "at home" I felt there, something I do not experience that often.
"Good Hotel needs some Modernisation"
09/22/13 KalexK Ayrshire
This is the second time I have been at this hotel in the last year. The hotel is situated in a quiet side street a couple on minutes walk from the park and 5 minutes to the town centre. You couldn't ask for a better location. Staff are friendly and very helpful. Bedrooms were clean, spacious and tidy. Balcony with 2 chairs and a table. However some parts of the hotel do need modernisation (i.e. locks on the bedroom doors need updating; some of the furniture is dated) On my next trip to this area I would have no hesitation of staying at this hotel.
"excellent service ,facilities , ambience, your in good hands !!"
09/14/13 BMARITATO New York City, New York
Let me start, by saying hello . .when you have driven from naples to montecatini the last thing you need are problems ... navigating montecatini terme 's maze like one way streets drove my gps into tilt, but it was well worth the effort to get to the combo of san marco and la pace ..!!!!!Arriving at the san marco where I had booked two nights ,,with only use of the 5 star facilities of grand hotel la pace ,a block away , I was greeted by a professional young lady who told me they were full , then quickly resolved the problem in an instant. now I was to have a room at the same rate at la pace the glorious 5.star, thanking her i arrived in 30 seconds by car .. it was lovely , high celings , ,chandeliers an atmosphere that was calming , caring and professionally driven ... was given a single ..room. with marble laid bathroom and semi balcony impressive .....later at the bar wifi calls ....very sharp bartender .and drinks,i was ready for a good nights sleep .....which I truly got comfortable bed and good AC !!!!..Next day the pool was perfect ....with great service and comfy chaise lounge de-stressed to no end !!!!!! never had time to explore spa .this trip ,I have no doubt. ,a 10 /10 experience to remember and return too cheers ... mr B. Maritato
08/29/13 Fabio R Sunnyvale, California
Family of 5; 5 day stay. The price/quality is excellent: the rooms were clean and comfortable. The personnel was very accommodating, professional and helpful: for example, one of my children and I are sensitive to gluten. We did not notify this to the personnel in advance. However, on the second day, at breakfast, we had a vast array of gluten-free options that the personnel did procure for us: unbelievably nice. The rooms had balcony with table and chairs. The hotel is 10 minutes walk to the train station, which is convenient for day trips to Florence. I will certainly recommend it.
"Perfect starting point for discovering Tuscany"
06/25/13 ragulin Brno
I am a little bit confused of some reviews 'cause this hotel was a suprise for me. For your money you will get a perfect service, clean and cosy rooms and friendly and very helpfull staff. A very different experience from hotel services in bigger cities that are often overpriced and very poor.
"Brilliant Hotel, Wonderful Holiday"
06/24/13 Eleanor A London, United Kingdom
Before booking this hotel I read some quite negative comments on here, but decided to go for it anyway... and what a good choice! The Hotel was lovely, we asked for a high level room with Balcony and it still exceeded my expectations. The Balcony (front facing) had a wonderful view of the park and Montecatini Alto, the room was very spacious with a good bathroom (really good water pressure). The room had everything you needed and the staff at the hotel were very friendly and eager to help with any questions about the local area/attractions. I really recommend this Hotel. It has a perfect location in Montecatini with easy strolling distance into the main square and the access to the gorgeous park at the end of the road. What put the icing on the cake is that as guests at San Marco you can use the pool at the sister Spa Hotel free of charge (and get a discount on spa treatments there too) Perfect Holiday, thanks San Marco!
"Stay at San Marco"
05/26/13 Annette P Troon
I have recently stayed in the San Marco (May 2013). I read TripAdvisor before going and was a bit apprehensive. My fears were needless. The hotel was more than decent. The staff were friendly and helpful. The room we had was spacious and clean. The situation of the hotel was convenient for shopping, transport and Montecatini Alto. The breakfast was a typical Continental breakfast. Some fresh fruit would have been welcome. Decor in corridors needs some attention. We had evening meal at the Grand Hotel 3 minutes walk away. The food was very good and again the staff were friendly and helpful. We went with a company called 'Mistral'. Special mention Must be given to our holiday guide Christina. She was more than helpful. She organised every step of our itinerary. We had visits to Pisa, Firenze, San Gimingiano, Lucca, Sienna, Montecatini Alto, Rada, Castelina and wine tastings and lunch in a hotel in the Tuscan countryside. These visits all went like clockwork thanks to the hard work Christina must have put in behind the scenes. All in all a most enjoyable holiday.
The reception staff were very friendly and helpful . The rooms were very dated and tired , very flimsy net curtains at the windows , no shower in our first room just an attachment on the tap . I was travelling with my 76yr old mother who struggled getting in and out if the bath. When other people in our group said they had showers with seats , I asked to change rooms . At first I was told there were no rooms ! We changed rooms on the second day of our trip . One of the couples in our group moved rooms 4 times . The bed linen and towels were clean and fresh . Now to the food !! It was absolutely awful . One evening we were served a chicken leg with smash (instant mash potatoe) which wasn't even made to look liked mashed potatoe ! It was just slop !!! Desert that evening was tinned fruit salad (no cream or ice cream) . I didn't see one veg all week ! Just wet awful salad . The food was so bad that 2 of the evenings mum and I couldnt face going down to dinner ! When you've had a long day seeing the fabulous sights of Tuscany it would have been so nice to think we were going to be served a fabulous Italian meal on our return . In my opinion I think the travel company are to blame . The travel company are Mistral Travel in Deeside . Do Not Book With This Company !!!!!
"Good Hotel in quiet location"
10/02/12 KalexK Ayrshire
The San Marco Hotel is ideally placed - It is situated in a quiet street next to the park and it’s only a 5 minute walk into the town centre. To gain access to the hotel you have to walk up approx 10 steps to get to the verandah leading to the main door. The reception area is well presented. Off the reception is the bar with a sitting area and the dining room There is one lift next to the reception desk - which holds 4 people comfortably (notice in lift says 6) - and an open plan staircase to all floors. The twin/double rooms are a good size as is the en suite bathroom but I did hear some of the group we were with complain about the size of the single rooms as they were too small. Our bedroom, which was to the front of the hotel, had a balcony which offered a view towards Montecatini Alto. The bed was comfortable and the bedding changed frequently. Fresh towels were provided in the bathroom every day. Because we were travelling as part of a package tour meals were provided and were typical of the 3 star hotel market in this area. There was however an ‘a la carte’ menu which was far superior to the meals provided to us. You would have to pay extra for this menu. Saying that the meals we had were good enough and we were offered second helpings for some dishes. The dining room staff were friendly and were ‘game for a laugh’ with some of the customers. There are some areas of the hotel which could do with sprucing up a bit (flaking paint on the ceilings, carpets cleaned properly) but overall the hotel was clean and tidy. I’ve visited Montecatini Terme several times in recent years as it’s a good base for trips to Pisa, Lucca, Florence, etc and I would have no problem with staying at the San Marco hotel again.
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