from the minute we stepped into our room we were so impressed! breathtaking views from balcony, fabulous room, very helpful staff. our maid was so lovely. definitely stay at this hotel.Genuine Hotels.com guest review
"Right on the water near plenty of restaurants"
We checked in after 7pm and left at 5am, so we didn't explore the hotel too much. Located right on the water and right near the dock with plenty of daily tours and excursions. Internet was free, all disconnected when we arrived (router and wifi box unplugged) and it was really slow. I can't complain, it was free! Shower had nice water pressure, the […] bed was hard, but overall the room was clean and good. Though, we didn't do any of the dives or fishing, but we did have a delicious dinner in the restaurant downstairs followed by a few nightcaps at the Pier Bar, a short walk across a park! Read moreGenuine Hotels.com guest review
"Great location for water sports"
Staff was incredibly helpful.Genuine Hotels.com guest review
We only stayed here the night before our two night live aboard dive on the Great Barrier Reef, but the Harbour Lights didn't have much going for it aside from the relatively cheap price and spacious rooms. It's on the far edge of the action and just had a sort of empty / sterile feel. I wouldn't stay here again.Genuine Expedia guest review
"Great stay!!!! Best hotel of our trip."
We requested for an upper floor room with a harbour view, which we were lucky enough to get. The Hilton next door gets a bit loud & we were facing them, but luckily our room heard minimal noise from the upper floor. We got a slight harbour view from our balcony which was beautiful. The room was spacious, clean, had a washer & dryer with detergent included, […] a nice kitchen arae fully stocked with utensils & pots & microwave. The bathroom was clean. The location is walking distance to Marlins Wharf which was great when we went for our diving trip. Read moreGenuine Hotels.com guest review
We booked one night here after traveling 30 hours and simply wanted a quite hotel in a decent location. The hotel exceeded our expectations in every way, as the staff was extremely accommodating and went out of their way to give us a great room, help us with parking, and some great dinner suggestions. The free wi fi in the room was also fast and came […] in very handy. We enjoyed the room, the convenient location, and the staff so much that we booked a second night here. My ONLY negative comment, and is somewhat typical in this area it seems, is that there were very few tv options for the brief periods were wanted to get news. Read moreGenuine Hotels.com guest review
"Great hotel in a great location"
Excellent hotel in a really good location. Booked a 2 bed appartment and got an upgrade to a 3 bed appartment overlooking the marina which was a great start. Appartment was great, views were great and the location would be hard to beat. Only minor items were, the pool is very small and we used the nearby swimming lagoon all the time instead which the […] kids loved, charges to use the carpark and had problems getting a good wifi connection and it was only available in the lobby. But overall I would highly recommend it. Read moreGenuine Hotels.com guest review
Absolutely wonderful room, very clean and spacious. The kitchen was very nice and with a grocery not all that far away it helped save on the costs of eating out. There is no turn down service but that is advertised clearly in the description so I had no problems. It is pricey but worth it if you take into account the ability to cook your own meals. […] Front desk was very helpful anytime I had a question and were always friendly. Read moreGenuine Expedia guest review
This is not a full service hotel. There is a friendly skeleton staff only. The rooms appear to be pre-assigned so you get to check in when your predetermined room is available, not when the first clean room is ready.Genuine Expedia guest review
"Wonderful Location AND Service!"
Our room and the hallways were rather minimalist - room had a small desk and one chair BUT it was clean and comfortable! Our room overlooked the garden to the side of the hotel - a great view for the 4:00 bat parade!!! Our room was very quiet - we never heard our neighbors. We enjoyed the balcony while having our complimentary morning coffee. Although […] the shower was small, it was mighty!!! INCREDIBLE water pressure and no problem with hot water. Loved the toiletries (shampoo, conditioner, soap, lotion, shower cap, sewing kit). The front desk was VERY helpful with arranging tours, answering questions about local restaurants and shopping as well as promptly emptying our mini fridge of the mini bar items. We went to the grocery store a few blocks away and stocked the fridge with goodies to lower our restaurant costs. The pool/spa was beautiful and refreshing. Front desk was happy to let us use pool towels off premise as well. Didn't use the gym but it looked clean and sufficient (although small). Wish we had the time to use the grill on the pool level. I think if we had another day, we would have taken advantage of grilling a kangaroo steak! I would defintely stay here again! Thank you to all the wonderful staff that made our stay fantastic! Read moreGenuine Hotels.com guest review
"Located exactly where you want to be in Cairns"
Very nice hotel, right on the harbour. Had full cooking abilities in the room we stayed in. Very spacious. Its only literally steps away from where you board for any of the boats out to the reef . Other things within minimal walking distance are the splenade (including the lagoon), the casino, the night markets, and the main restaurant strip. You can […] walk to the woolies nearby if you just need general supplies too. Read moreGenuine Expedia guest review
Nice place, great room and nice people, but the silliest ensuite design I've ever seen.Genuine Hotels.com guest review
I love how close it is to the harbor and everything in town its a beautiful hotel and my fiance and I enjoyed itGenuine Expedia guest review
"Lovely view, nice location, airy and clean."
Very relaxing. Good to have kitchen. Ideal for families.Genuine Expedia guest review
"Close to city"
Close to city, clean room, friendly staff. Only stayed for a night but would happily stay longer.Genuine Expedia guest review
We had an awesome stay. Can't wait to do it again.Genuine Hotels.com guest review
"Great Spot close to everything!!"
Didn't get the room we booked on Expedia but once we raised we did.Genuine Expedia guest review
"Check the hotel info first"
Remember this is a holiday destination in a tropical location so previous reviews about the smell = it is hot and humid and the bed felt damp. The room was very plain - not pictures or mirrors. the room was not set up for business travellers - wifi worked well but virtually the only furniture was a tiny table in the corner.Genuine Hotels.com guest review
"Hotel on the harbour"
Unfortunately the hotel didn't live up to the other reviews. Room was very pokey, bathroom was tiny and if it was an old hotel the shower having stained and fading tiles would have been ok but this isn't that old. Walking to the pool it is like a freaky jail hotel. The chairs at the pool had holes all through them. The pool was really nice looking over […] the city and harbour. The reception and staff were very friendly. Read moreGenuine Expedia guest review
They don't clean your room and it is super noisy next to the street come 6 am , the glass must not be double glazed Apartment was quite bigGenuine Hotels.com guest review
"Fantastic getaway destination"
Wonderful hotel, friendly helpful staff, perfect location :)Genuine Hotels.com guest review
Smelled bad in the room.Genuine Hotels.com guest review
"A few issues but overall great"
It wasn't a good start at cairns harbour lights as the hotel didn't have out booking. They had no records of our purchase which delayed checking in for almost 20minutes, despite having a print out email of confirmation. Luckily they had some rooms available. We stayed in a 1bedroom, which is very spacious. Too much space it's not really necessary. […] However if youre entertaining or like space this is the place for you. It's across from the casino and I front of the marina for things to do such as Great Barrier Reef dives etc. There's unfortunately no breakfast on site. Plenty of lunch and dinner options within the hotel complex. Especially some lunch specials. It's quite clean, the room service was good. The pool is not heated? Nor is the spa? Which is a huge disappointment as it's quite cold. The pool overall is quite small. The gym equipment is really good quality however it's not been serviced so it's rusting. They should look in to maintaining their equipment. There's no music available in the gym room. But there is a TV. Level 4 looks like you're in a jail when you're walking over to the pool area. I don't really understand the bars barracading the complex. Bit weird. The staff professionalism is average. If you're staying there just park on the street instead of in the car park. It's free between 5pm and 8am. But overall it's a good experience. The kitchen is clean and spacious and full of crockery, equipment and utensils. Read moreGenuine Hotels.com guest review
"Nice hotel, great location!"
Was upgraded on arrival to a 1 bedroom apartment. Room was large and comfortable, with a balcony, nice view. Would stay again.Genuine Expedia guest review
"great location close to every thing I wanted"
Because I had booked through Expedia the room did not have daily servicing, e.g, bed not made towels not changed, coffee and sugar not topped up. I do not remember this being mentioned when i booked.Genuine Expedia guest review
"Good place to stay"
Should not have to pay extra for parking. Every thing is close by resturants, City,Casino.Genuine Expedia guest review
"Poky little room"
Much prefer other hotels along the Esplanade.Genuine Hotels.com guest review
"Location location location"
Good location that is walkable distance to the wharf and city but disappointed with the condition of the place.Genuine Expedia guest review
"not all gold glitters"
It seems the hotel is having a hard time financially. They are extremely frugal. We didn't see anyone near our room for three days. On the fourth we had to ask for clean towels which were given immediately with no fuss. We also finished up buying our own tea, coffee, milk and sugar as we got sick of asking for it all the time. A frying pan in very poor […] condition was exchanged straight away when we asked for it and also a blanket which had a large blood stain was changed, always by very friendly and courteous staff. There was very little information, suggestions or literature about the city in the room. Actually the apartment, although comfortable, just had the bare essentials in it. But it is a lovely spot and we had a great week. Read moreGenuine Expedia guest review
our stay at the cairns harbour lights was terrific. the one bedroom apartment was so spacious and even had a proper kitchen to cook meals. the view from the room was magnificent and the staff were truly helpful, they even gave us a free bottle of wine to celebrate our anniversary. I would definitely recommend the hotel to my friends and familyGenuine Expedia guest review
"Good location, clean, modern and friendly staff"
Great self-contained apartments. Modern, fully fitted appliances including washing machine and dryer. Swimming pool and gym, right on the harbour and 5 mins from the main restaurants.Genuine Expedia guest review
"Good value for money"
Cairns Harbour Lights is well located in the centre of Cairns with CBD attractions in easy walking distance......as with most accommodation in Cairns. Only difficulty, and in the scheme of things it wasn't great, is that my apartment faced away from the harbour onto a small square and there was quite a bit of noise. I don't like to sleep with air-conditioning […] and prefer to leave windows open which meant sleeping with ear plugs. Read moreGenuine Hotels.com guest review
"not worth 4.5 stars ... more like 3"
Old and worn furniture .... dirty carpets... and pathetic TV channels available Access card system is not user friendly..Genuine Expedia guest review
"Home from home"
Great hotel, great location and very friendly and helpful staff. Very large suite, spotlessly clean with everything you could ask for in an aparthotel. Brilliant value for money.Genuine Expedia guest review
"Ten day stay."
Beautiful hotel with a great location. The room was perfect for our 10 day stay, very comfortable and full air conditioned. Highly recommend this hotel to anyone.Genuine Expedia guest review
"Would definatly return and recommend"
Really friendly staff, great room with excellent view and good facilities in a great location. Only negative was fire alarm going of on the last night of our stay and being asked to evacuate but then it happens .......would defiantly recommend to all our friends. Really good position for easy access to tours, harbor and great restaurants. Very clean […] and great facilities. Read moreGenuine Hotels.com guest review
"Nice apartments, great location"
Great location, nice rooms, good service. Very niceGenuine Expedia guest review
Would highly recommend this hotel, great location, clean and spacious rooms.Genuine Hotels.com guest review
"Location, style & reasonable price"
I try to stay here whenever I am in Cairns and am always impressed with the high quality of service. Some of the room fittings are getting a bit tired (e.g. shower fittings) but they are always spotless. There were only two things that weren't perfect this visit - the tiny tv in the bedroom that did not pick up free to air TV and the rather limited […] gluten free options on the room service menu. These were annoying but would not stop me staying here again as the outstanding customer service and convenient location more than make up for them. Read moreGenuine Hotels.com guest review
Stay wasnt long enough, definately returning but in all a fantastic place to stay, loved the king size bed, very comfy and lovely pillows.Genuine Expedia guest review
Very nice hotel. Good service, good location and highly recommend.Genuine Expedia guest review
"Harbour Lights Cairns"
Excelent!Genuine Hotels.com guest review
A modern, clean hotel in a fantastic location. Great views and very helpful staff.Genuine Expedia guest review
"top location in Cairns"
Accor member, and look forward to staying again when it is Accor property (currently in transition phase) . We stayed seven nights (pre-booked). Very good location in Cairns (best?) with direct boardwalk access, and short walk to Cairns city centre, Cairns marina for Barrier reef trips, city beach, and to other Accor properties,restaurants.. Wifi is […] only in lobby and this is a bit restrictive for this level of accommodation? Some construction noise was going on in nearby building - not your fault, but annoying most of the week (had to keep balcony doors closed at times). Read moreGenuine Hotels.com guest review
"Cairns Harbour Lights"
The Cairns Harbour Lights was everything we were looking for. Close to amenities, spacious accommodation and friendly staff.Genuine Expedia guest review
Great location to complete all our tours, we had an 18 month old and was great service and easy walk to everything!Genuine Expedia guest review
Having never been to Cairns, I hoped that the location would be clean, quiet, and middle scale. The room was great with an ocean view right on the boardwalk and was quaint with a nice balcony. The room is minimalistic in design and was comfortable and great in preparation for leaving the next day for a boat trip on the reef for several days.Genuine Expedia guest review
The hotel is in a fantastic location, close to marina, shops and ferry terminals.The apartment is very spacious and comfortable, however wasnt cleaned that well with black hair on the bathroom floor. Also the blinds were very flimsy and as a result the bedroom was lit up all night from lights across the road, which made it difficult to sleep.Genuine Expedia guest review
Disappointed with expedia hotel room wasn't serviced must of missed the fine print. We were meant to have king beds but one room got a queen, and normally when you have a spa the water is warm well there spa water was colder than the pool. The staff were very friendly and helpful when able, couldn't really fault them, location was perfect, would stay […] there again as it was clean and comfortable and cheap for what we paid for. Read moreGenuine Expedia guest review
"Luxury Hotel!!!!! Definitely not"
Luxury Hotel, I think not. First you enter the hotel at reception and then go up the lift. Then you come out into a windy (and very wet when raining) walkway. Great iron bars between you and nothing and gates that look like cell doors. Walk to room, feel like you're outside and not safe. Wont look very good in a couple of years of weather. Apartment […] looked okay but dirty mugs in cupboard, no apology from staff, more of a put out for them. Cutlery draw under the microwave, almost at the floor, not good for someone with bad back. Tight squeeze between toilet and sliding bathroom door to get into the shower. Water from shower leaks out onto bedroom floor, no matter what you do to stop it. TV has digital chanels but if you want Austar then again when change back to digital you have to get up and press a button on side of TV. Didnt help with fire alarm going off at 1.30am and start to evacuate because as staff explained "someone knocked the button". Read moreGenuine Expedia guest review
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