Mercure Paris Tour Eiffel Grenelle - Paris

We loved it

Genuine Hotels.com guest review

Taking into account the differences in cultures between the US and Europe we found this hotel to be very suitable for the price. The staff were very pleasant, the room small but very clean, and the breakfast was outstanding. If you are looking for a moderately priced hotel close to everything, this is a good place to stay. Also as a bonus, on Sundays […] and Wednesdays there is a city market right across the street that is wonderful and gave us a true Parisian experience that we were not expecting. Read more

Genuine Hotels.com guest review

It was a great hotel. Good location, next to Metro but never heard it. Good restaurants nearby.

Genuine Expedia guest review

The service from the hotel staff was awesome. The women at the front desk went to the chocolate shop for me to pick up chocolate and wine for our honeymoon.....definately above and beyond!

Genuine Hotels.com guest review

TV wouldn't work even after the manager tried to fix it. No clock in room except TV. and since that didn't work, no clock either. Typical tiny French hotel rooms with cheap furnishings, and only one slow elevator for 6 floors. Good breakfast reasonably priced. Room service was very limited and only sporadically available. Great location with metro station […] right at the front door, Eiffell Tower visible from my hotel window and within easy walking distance, as was the filthy Seine River. Staff's English was minimal, but that's France, isn't it? Read more

Genuine Hotels.com guest review

Our expectations based on rating were higher than what we experienced. Hotel staff was wonderful! Hotel room was cramped, hotel is old and so is everything-the carpet, door keys (actual key), furniture, etc. Hotel is OK, but not above average. Within 6 blocks to Eiffel Tower and we could see it from our room (lights up at night). Lots of small restaurants/cafe's […] nearby. River just a couple blocks from hotel as well. 20 minutes cab/subway ride to all the museums. Probably won't stay there again but it wasn't terrible. Read more

Genuine Hotels.com guest review

Good price and convenient location. Public transportation (train station) is directly across the street. It's about a 10 minute walk to the Eiffel Tower and La Seine. There are a few non "touristy" cafes and restaurants nearby as well. They also offer free wifi. Although there are a lot of pros, it's not the most attractive hotel. Simple design externally […] and in the rooms. Read more

Genuine Hotels.com guest review

Nice clean hotel very near Metro line 6. The hotel is well run and the people at the front desk always helpful. The room was made up beautifully every day. I would definitely book here again.

Genuine Expedia guest review

The hotel was ok. The air conditioner did not work very well in any of the three rooms we had. There was a vent from the mini fridge that blew hot air just as hard as the a/c. They said they checked it out but it never got better. Everything else was fine. We had a view of the Eiffel tower from our room.

Genuine Hotels.com guest review

I'd say an above average hotel for Paris, with a great location. Walk to the Eiffel tower and some other attractions, plus you're literally across the street from a metro stop. Good bed, clean room, great location...

Genuine Hotels.com guest review

Hi we are very happy with the Mercure ParisTour Eiffel hotel all the employees were very helpful and they made our stay in Paris as comfortable as home, the room was very clean and comfortable. The hotel was close to most of the sight seeing such as Eiffel tower ets. We recommend the Hotel to any body who is going to Paris.

Genuine Hotels.com guest review

We stayed at Mercure Tour Eiffel 4 years ago and loved it, so we decided to stay here again. I'm not sure if the management changed, but things were not the same. We reserved two rooms. When we arrived shortly after the check-in time, there was only 1 room available, so they told us to come back later, which was fine because we went out for sight-seeing. […] When we arrived later in the evening, they had given away our non-smoking room to another guest and gave us a smoking room that had a strong smoke smell. Luckily they were able to give us another room the following morning. The room was pretty clean, but not as spotless clean as it was 4 years ago. Also, the breakfast was not as good as I remember, but still decent. Very expensive: 19 euro per person. It's better to pick up a baguette and croissants from a nearby bakery/cafe. Moreover, the front desk staff were not as friendly as before, but they were still helpful. Overall it was a pleasant stay. The hotel is right across from the metro station, and there's an awesome street market by the metro station Wednesdays and Sundays. Read more

Genuine Hotels.com guest review

This hotel had lots of charm, which is a big reason you come to visit Paris of course. Reasonable rates (when booked through hotels.com of course) and central proximity to the sights were what drew us to the hotel along with positive feedback from prior guests, and we were not disappointed. The staff was helpful and friendly, room accomodations were […] very nice, cleaned regularly, and we were able to enjoy the whole city with ease. One last thing to mention - there are TONS of restaurants, bakeries, small shops for fresh fruits, cheeses and wine. That was one part of this particular location we really enjoyed. All this, and the metro stop is about 100 feet from the front of the hotel. Great experience and an excellent value. Read more

Genuine Hotels.com guest review

Great location, near Eiffel Tower and literally next to the M. Comfortable and inexpensive place to stay in the heart of the action. Short stay.

Genuine Hotels.com guest review

A/c boken and did nothing to fix it.

Genuine Hotels.com guest review

This Mercure is located right across from a metro station, so all major sites in the city are easily accessible. It's a 15 minute walk from the Eiffel Tower, the Invalide and the Seine. Hotel staff is extremely helpful. Didn't try the breakfast, so don't know if 20Euros for it was a fair price. The room was small, as are most European rooms, but clean […] as was the bathroom; A/C was just right. Read more

Genuine Hotels.com guest review

They do not have enough nonsmoking rooms. If you book a nonsmoking room, they will likely give you a smoked in room (even if they ensure you at the reception it is nonsmoking). It smells badly, and airconditioner does not always work, even if it makes noise. If you try to exchange it, they tell you that you already used the room because you... sat on […] on a bed, used the toilet (literally!!!), just touched something and they have a policy (!!!) that prevents them from exchanging the room which was already used. Avoid talking to the black woman at the reception about problems. It is like talking to a wall. However, all other stuff is friendly and tries to help. If you manage to get a good room (all floor 4 is nonsmoking), it is a pretty good hotel, good room size for Paris, and good location--right by a metro station, 15-20 min from the tower. Also: do not use the safe in the room. It lockes itself up. They will call a mechanic for the next morning (hopefully you do not need to leave earlier with your documents locked up). He shows up with his tools at 8 am, regardless either you are still in a bed ot not. He does not speak English. You can get around of all these problems and enjoy staying there or you can get stuck with them. It is 50/50, so take your chance. But they charge full 100% price: too much for such a chance. Read more

Genuine Expedia guest review

I try to ask for extra pillow it really took them three days to delivery. The phone is not working, also take three days to exchange another one. I try to make a call to U.S. hotel charge $18.00 and plus each minute charge $2.00 thats ripoff.

Genuine Expedia guest review

A very nice hotel near the Metro Station. Good service, good breakfast, the price was on the high side for the condition of the hotel.

Genuine Hotels.com guest review

We changed rooms three times, safe not working in first room, a/c not working in second room, third room was fine. My parents first room the a/c was not working and the second room the safe did not work. Staff moved around and tried to be helpful but we just did enjoy our stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Don't be fooled by the 4 stars. The rooms are VERY small, all carpet, the bathrooms have pipes all over the place. BUT, location is good, right in front of Dupleix metro station and the breakfast is delicious. A lot of money for what it is, but it is Paris, be ready to be broke :)

Genuine Hotels.com guest review

The location of the hotel was very convenient and close to the metro and Eiffel tower and grocery stores nearby. On the other hand, the hotel has not been renovated in a long time. The room was not well maintained and the housekeeping was not responsive. The elevator was very slow in responding and breakfast is not included.

Genuine Hotels.com guest review

The staff was friendly and efficient. Helped us get around Paris & arranged for trips & transportation.Location was great. We had access to all of Paris via metro. Breakfast was very nice - a bit expensive if not included in price of room. Hallways could use updating. Enjoyed our stay. Would stay here again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel is located directly accross street from Dupliex metro station and walking distance to Eiffel Tour. Room was great - clean, comfortable. Only downside is price of breakfast - extremely expensive.

Genuine Hotels.com guest review

Older hotel. Busy neighborhood. Front desk staff were useless and openly rude to customers (not just us). They could care less about about your satisfaction. Breakfast was good and this hotel is very close to the subway. Neighborhood is not bad, bu tnoisy for us. I thought Mecure was supposed to be a top name hotel.

Genuine Expedia guest review

hotel room was clean but, extremely small. bath room was mini secure bkfst @ i9.00 euros was out of the question. View from room was looking into another hotel.

Genuine Hotels.com guest review

This hotel was comfortable and the service was great. The location was just a few blocks from the Eiffel Tower which we could see from our bedroom. I enjoyed my stay there and would stay again.

Genuine Hotels.com guest review

I do not like to write reviews, especially negative ones, however in this case I have no other choice. I chose this hotel due to the location and the reviews stating it is 4-stars. Lets start off, that this is a 1-star hotel even compared to other hotels in the Paris area. The room was terrible. Nothing worked, they tried 2 times to help me and each […] time they gave me another room which nothing worked. Finally when they gave me a room, it still was terrible, since it smelled and the TV did not work! During my stay, the hotel personnel was extremely rude and even made negative comments in an undertone about Americans! I left in the morning and usually came back around 5pm, the room was never cleaned by then. I had to always ask them to clean it and then had to leave for 1hr for them to clean it. One day I left for the evening, only to come back at 11pm and the room was not cleaned! I went down to the lobby and they stated sorry, we thought it was cleaned. A terrible excuse! In addition, almost ever day the elevator was broken. which forced us to take 3 flights of stairs. As you can see, this is a terrible hotel. Terrible! Read more

Genuine Hotels.com guest review

Clean well located with restaurants and cafes nearby;

Genuine Hotels.com guest review

My wife and I had a wonderful time at the hotel during our week stay in Paris. The room was clean and had a partial view of the Eiffel Tower which was great. The hotel staff was always friendly and willing to help us with our stay inside and outside of the hotel, including calling taxis for us when needed. The location of the hotel is great....directly […] across from a metro stop, walking distance to the Eiffel Tower and the Chammps de Mars, as well as many, many cafes, bistros, pastry shops, groceries, atms, pharmacies, etc. It is in a nice middle class residential neighrborhood that was clean and very safe. The restaurant/bar directly next to the hotel was very popular and had great food, good drink, friendly wait staff, and proved to be a great place to meet local Parisians and learn about their culture in between sight seeing trips. On Sunday morning there is a wonderful neighborhood fresh produce, seafood, flower market right across the street from the hotel. Also, it was a 0.5km run to the Chammps de Mar where I got to run through the park each morning taking in the Eiffel Tower at the same time--amazing! We kept fairly late hours during our stay to try to stay on Eastern time so we did not eat at the hotel restaurant while we were there. I also did not use the fitness center as I preferred to run outside through the city as the weather was great while we were there. The room was modestly sized and the beds/pillows were fine. Merci. Read more

Genuine Expedia guest review

Very nice. Convenient. Great location. Highly recommend.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We stayed there for 5 nights.Lovely Hotel, shower &heating were great.Housekeeping do a fantastic job. Didnt like pillows.Celine at Reception was VERY HELPFUL & FRIENDLY, as was BREAKFAST STAFF.Lovely breakfast. Dupliex train station is across the road, though, we didnt need it.There is a market out front on Wednesday & Sunday which is well worth the […] look, but mostly veg,fish,fruit,veg, but you can get some bargains with gifts.It is a few minutes walk to Effiel Tower & to catch the bus for the tours which l highly recommened.If you plan on a visit to tour the Eiffel Tower, do it on week day & early, not on weekend as it is too busy. I recommened catch the bus tour to Disneyland, & see the 2 parks. Fantastic Place.Do the Bus Tour which takes you to the Major Places, but do it early, approx 9.30 if you want to stop at all the stops.The Dupliex Cafe which is next to the Hotel is highly recommened, lovely staff. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Stayed for three nights for business in Unesco. Room was clean with a great view of Eifel tower. Many restaurants are nearby.

Genuine Hotels.com guest review

The hotel was first of all easily accessible via public transport (metro) from the airport (approx 1hr with one change- €18). Then during our stay was friendly and clean and everything we needed for a couple of nights away. The locality of the public transport again became of great use allowing great ease to travel in and around the city. Whilst also […] being just a 10min walk from the city's greatest attraction, the Eiffel Tower. Thank You!! Read more

Genuine Hotels.com guest review

All good

Genuine Hotels.com guest review

excellent hotel, would without doubt use again, friendly and helpful staff, very good room, great location. really enjoyed our stay.

Genuine Expedia guest review

The top of Tour Eiffel showed over the neighbouring buildings. Hotel is in need of a makeover and could be great again. Carpets worn and decor out of date without having 'olde worlde charm'. Staff were OK but could do with being more observant of guests having problems. The lift needed the room card swiped to work. Without doing this you went to the […] floor where the lift was next called. Simple when you know. I observed other guests having this problem while the reception staff stood by unhelpfully. This information should be given at check in. When asked for specific help they were fine. Interesting market on this street Sunday and Wednesday mornings. Metro station at the door. Read more

Genuine Expedia guest review

The room was very hot, so hot that we could not sleep. We called for help and a technician cam to the room, said he had switched off the heat and the temperature would stabilise. It did not happen. We had no air-conditioning , we opened the window and had the noise of the Metro, the traffic, people shouting and horrendous bright orange lights outside […] our window all night. We were told at Reception that the air-conditioning in the hotel was switched off as summer is over now. We had three nights like this. As we were leaving we were asked if we had enjoyed our stay and when we said the room was too hot, the Receptionist said they had had a problem but hoped it was now fixed. We would not want to stay there again under any circumstances. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Perfect location to everything

Genuine Hotels.com guest review

Hotel location is the only plus point but otherwise overall rating its fair.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was about 15 minutes walk to Eiffel Tower. We arrived at the Tower at 9.30a.m. on a Saturday and the queue was a mile long then! Very convenient for the Metro. The room was very clean and comfortable but the shower holder was broken.

Genuine Hotels.com guest review

It was good. Air con not great. Breakfast was fantastic! Room decor very tired. And why is there no top sheet?

Genuine Hotels.com guest review