overall it was disappointing. Part of the pool area was closed but it is not mentioned at booking the hotel so you get the surprise once you arrive there. The WiFi dropped out constantly to the point that you could not use it at all. The water in our room was running as it is pulling air every 5 seconds. I will try another hotel next timeGenuine Hotels.com guest review
Response by Bay View Resort I would like to apologize that you were not made aware of the pool being closed for deck repair and pool resurfacing. We do make every attempt to let our guests know of any renovation going on and I am sorry if this information did not make it to you. I am happy to say that our pool and hot tub renovation has been completed and are open for use. I hope you give us another chance to deliver the expected level of service the next time you visit Myrtle Beach.
"Love the hotel resort. Awesome"
Great service. Hotel was very presentable and clean. Wasn't a huge fan of the crossing two roads for parking. But overall 98/100Genuine Expedia guest review
Response by Bay View Resort We are very happy that you enjoyed your stay. We take great pride in providing clean rooms and great service. We look forward to seeing you again soon.
"Was next to sky wheel and zip lines."
We were very happy with the hotel. They did everything we asked to make our stay what we wanted. We will use this hotel every time we go.Genuine Hotels.com guest review
Response by Bay View Resort Thank you for your review. We are thrilled that we were to make your stay a memorable one. We look forward to seeing you again very soon!
"Basic ocean side resort get away spot"
Short and sweet. Everything was okGenuine Expedia guest review
Response by Bay View Resort Thank you for writing a review. We are happy that your experience was enjoyable. We look forward to your next visit.
"Perfect hotel layout"
I was in town for one night for business. I needed a good area to do a lot of work and this hotel was perfect for my needs. I would go back and stay for leisure! The kitchen was huge! There was a separate dining and living room. The view of the ocean was breathless. It's not everyday I can work from the dining room and have the perfect ocean view. The […] room was clean and everything was in working order. I didn't hear my neighbors at all. Oh and there is a Starbucks connected to the hotel! The only downfall was the parking garage was across the street and I didn't enjoy the walk at night to my vehicle alone. Read moreGenuine Hotels.com guest review
The room was great. Loved the pool area. Sunrise was beautiful from the 15th floor! The only issue we had was in trying to get the wi-fi set up. The signal was bad and constantly dropped out. We were really looking forward to using it for our phones and laptops. Also the room would not dial out. It gave a busy signal no matter what we did. But the staff […] was VERY friendly and helpful. The bathroom and kitchen in our suite were modern, clean and convenient. The beds were extremely comfortable. We were there in January and the heater worked great. Not too cold or hot and the entire suite was evenly heated. It was a good stay! Read moreGenuine Hotels.com guest review
Response by Bay View Resort Thank you so much for your feedback. I would like to apologize for any inconvenience you experienced in regard to our wireless internet. Please contact our front desk if you ever have any issues and we will do our best to resolve them. We also have a dedicated wireless support line with specialists that can help get you up and running. I am glad that the rest of your stay was enjoyable. We look forward to seeing you again soon
"Thoroughly enjoyed my stay"
The place as well as the staff were wonderful!Genuine Hotels.com guest review
"Nice Spacious hotel"
Terrific oceanfront rooms with nice furniture and clean bathrooms.Genuine Expedia guest review
Response by Bay View Resort Thank you for taking the time to write a review. We are thrilled you enjoyed your stay. We look forward to seeing you again in the future.
We had a very pleasant stay. We arrived in the late afternoon and were welcomed at the door by a very nice young man. Registration was quick and pleasant. The room was very comfortable. We went out to see a show - the attendant was good to give us directions and we had a restful night when we returned.Genuine Expedia guest review
Response by Bay View Resort Thank you for writing a review. We are happy that you had an enjoyable stay and received such great service. We look forward to seeing you again very soon.
I have booked other hotels in the area through Expedia and have never had any trouble. This was the first hotel that claimed that Expedia didn't integrate well with their software. When I arrived, they didn't have any of my information on file, just my name and number. They also stated that Expedia didn't charge me for their resort fees, so that was […] an additional $25 on top of what I had already paid. I booked my room with a king size bed, and they gave me a room with two double beds. I had to go back down to the lobby and get that straightened out, and of course they claimed it was Expedia's fault. When we finally started unpacking in our room, we noticed that the thermostat did not work. I was too tired to go back downstairs and say something, so we just opened the balcony door and let the room cool off. Luckily, it was the time of year where it didn't get too hot or too cold, so for the most part we were comfortable without the thermostat working. I will say that the room was very clean and the maid service staff were very nice. The view from the 17th floor was gorgeous. I liked how the room doors opened to a hallway, and not to the exposed outdoors like some resorts. They did offer free DVD rentals to guests (like a Redbox), and had free tickets to local attractions. If you like to be in the center of all the "hustle and bustle", then this is the place. They are located at the Boardwalk and you are practically walking distance to most things. Read moreGenuine Expedia guest review
"Excellent Ocean Front View."
Nice staff, clean room, very comfortable, great ocean front view (8th floor and above seems to be the way to get a better view).Genuine Expedia guest review
The room was small, but clean and comfortable. The vew was fantastic. Close walk to 2nd. Ave. Pier, and the Sky Wheel. Will return in the future.Genuine Hotels.com guest review
Great for price. Room was a little small but nice and clean. Staff was very friendly.Genuine Hotels.com guest review
"Bummed out birthday..."
I chose this resort because I stayed here in the past and loved it. This time it was NOT a good experience. The dishes were dirty, they staff failed to stock the room with coffee. Also, the toilet would not flush. We didn't realize this until we got back to the room later in the evening. We continued to call the front desk to see if they could send […] someone up to clean the room, and ended up having to walk back to the front desk, because no one would answer...and there was nothing they could do, because no one was on staff to fix it at night. I advised the front desk of my experience upon checking out and thought they would offer a free night later, or something to compensate my bad experience, but all they had to say was they would let maintenance know..as if it would benefit me at all. Never staying here again. Read moreGenuine Hotels.com guest review
Response by Bay View Resort Thank you for your review. I sincerely apologize for any inconveniences that you experienced on your most recent visit. This is not the level of service that we are here to provide and I assure you that these issues will be addressed. Thank you again for your comments. These comments are vital to the continual improvement of Bay View Resort. We hope you will give us another chance in the future.
The hotel was nice as was the room. The room was a two bedroom and did not have wine glasses, paper towels or coffee filters. The balcony was great. Check out was awful. We got blocked in the check out area and couldn't move. We would go again now that we know what to expect.Genuine Hotels.com guest review
It was very goodGenuine Hotels.com guest review
We had a great time, were surprised at how big our room was and that it had a full kitchen. Furniture in the living area was a little uncomfortable and dated but the beds and pillows were exceptional.Genuine Expedia guest review
Response by Bay View Resort Dear Expedia, Thank you for staying at Bay View Resort. We are glad to hear you enjoyed your spacious room and having a full kitchen. We update our furniture periodically, but I apologize if there was any discomfort with the furniture in your room. We look forward to having you back soon!
Overall it was a great hotel and I would and will be going back. The only thing I didn't like was the parking deck. I did not feel comfortable having to walk that distance or having my car that far away from me. Great staff, plenty of towels and wash cloths, and super clean! Made for a great weekend getaway. Can't wait to go back.Genuine Expedia guest review
Response by Bay View Resort Dear Meghan, Thank you for choosing Bay View Resort. We are glad to hear you enjoyed your stay here and will return. We look forward to seeing you agian soon!
We enjoyed our stay, and the view on the 5th floor was spectacular. What I didn't like about my room was that, there wasn't a desk or chair in the room.Genuine Expedia guest review
Response by Bay View Resort Dear Expedia, Thank you for choosing Bay View Resort. We are pleased to hear that you enjoyed your stay and had a spectacular view. If you would like a room with a sitting area you may look into one of our condos for your next trip to Myrtle Beach.
"lovely resort, oceanfront very clean & up to date"
Bay View resorts was a excellent choice for me and my husband. Oceanfront with clean facilities and room. free dvds to watch in our down time. An indoor pool during the winter. all in all a great mini vacation for us.Genuine Expedia guest review
Response by Bay View Resort Dear crystal marie, Thank you for choosing Bay View Resort. We are pleased to hear that you enjoyed your stay. It is good to hear that you enjoyed the indoor pool as well as our free dvd rentl program. We look forward to having you back.
"Great Off Season Stay"
We stayed at the Bayview the week before thanksgiving and we had a great time. Since it was the off season, we got an INCREDIBLE rate and stayed in one of the one bedroom suites. It had a full kitchen with all the utensils, separate bathroom. and full washer and dryer. The room was pretty comfortable and I was grateful for the pull out sofa, so that […] my daughter did not have to be in our room. The onsite Starbucks was convenient and since it was the slow season, we did not have to deal with the crowds or long waits for the elevator. We were even able to find parking in the lot right next to the hotel, instead of having to use their parking lot across the street. The weather was beautiful and we used the free vouchers that came with our room key for the sky wheel, museum, and a couple of other attractions. We did not use the pool or lazy river, but they were open for business. Read moreGenuine Hotels.com guest review
"Nice Hotel to stay at"
This hotel is nice compared to all the hotels near the beach but next time I would get the beach view instead of the city view because the city view looks a bit trashy in a way. The beach is beautiful thoGenuine Expedia guest review
Response by Bay View Resort Dear Expedia, Thank you for choosing Bay View Resort and leaving a review. We are pleased to hear you enjoyed your recent stay with us. We hope to have you back in one of our oceanfront accommodations so that you may enjoy the view you love so much! Thanks again for the review.
"Inexpensive off-season hotel substitute."
Very convenient location and great off-season rates. Nice beach and boardwalk area. Close to main road, piers, Broadway shopping, etc. In an older area of the beach and some areas behind the hotel are kind of run down. Room was pretty nice. If you are over 6' tall, the shower/tub may be a problem as the ceiling was low in the entrance hall and bathroom. […] There may be about 6'6" total space in the shower. If you are staying the week and planning to cook, our particular unit was not overly stocked with pans and utensils but, for our weekend, we didn't care. Free DVD borrow system was a nice touch. Read moreGenuine Hotels.com guest review
"Cockroaches in balcony, no wi-fi, poor service"
Stay away from this place. It has COCKROACHES. Also, there is NO WI-FI reception inside the rooms (only in the middle of the building). We booked an ocean front unit, but we wasted our money since that night we saw a couple of COCKROACHES in the balcony. We told the front desk and all they would offer is to bug spray the balcony (no additional remediation). […] But even after the spraying, who would want to risk opening the balcony at night? Additionally, the was NO WI-FI signal inside the rooms. The front desk's resolution was to have us call a 1-800 number for us to have the issue addressed by ourselves. Talking about poor customer service! Read moreGenuine Hotels.com guest review
Response by Bay View Resort I would like to apologize for the inconveniences you experienced during your visit. Our resort is treated professionally on a monthly basis by a pest elimination company to keep pests out of the resort. Unfortunately since the balconies are exposed to the outside there is always a chance of seeing them. In addition, we have started to upgrade our Wi-Fi equipment and are already seeing improvement. Contacting the 1-800 number is always the first course of action when experiencing an issue with Wi-Fi. They have experienced technicians that can troubleshoot and take care of any connection issues our guests may experience. Thank you again for your comments. We hope you will give us another chance the next time you visit Myrtle Beach.
"Very nice hotel"
Great RxperienceGenuine Expedia guest review
"Extremely clean hotel. That's what I like."
I've stayed at this hotel several times and I absolutely love it. I've looked to stay in other hotels, but then something always drags me back to Bay View! I'm extremely picky about where I stay. I'm somewhat a clean-freak. The couple times I've stayed in an oceanfront room at this hotel, I had no complains whatsoever. The bathrooms are huge, rooms […] are decently sized with two full size beds, and everything is SO clean!! I've also stayed in the city-view condos a few times. The rates for either room are always great! City-view condos have a FULL sized kitchen, huge bathroom, one bedroom with queen sized bed, a living room area, with sleeper sofa, dining table, coffee table, stacked washer and dryer, and flat screen TV. I'd love to call one of these rooms my home. It would definitely make a home away from home. I am always pleased when I stay at this resort. Thank you, BayView, for keeping to my high standards. Read moreGenuine Expedia guest review
Response by Bay View Resort Dear Expedia, Thank you for choosing Bay View Resort. We are pleased to hear that we continually meet your standards as you continue to stay with us. We look forward to having you back.
great hotel, friendly staff, helpful. Didn't know it was more geared toward people with children....was wanting a get a way from that....lol.....Jacuzzi too full of people to use most of the time, otherwise, nice place, loved the view. Also, from my balcony I could smell cigarette smoke nearly the whole time, smoke even coming into my room...saw that […] there was a cigarette holder below....that part wasn't very pleasant either. Thank you Read moreGenuine Expedia guest review
Response by Bay View Resort Dear Expedia, Thank you for choosing Bay View Resort. We are happy to hear that you encountered a friendly and helpful staff and that you enjoyed the view. We hope to have you back soon.
"Nice hotel. 180 degree view of water."
Great time.Genuine Expedia guest review
"Within walking distance of the Boardwalk. loved it"
Beautiful view of the ocean from my balcony, and was able to walk down to the boardwalk. also, very nice having a secured garage to put my car. couldn't have asked for a better location for an affordable price. I was able to walk right out onto the beach from the back of the hotel as well. definitely will stay here next time I'm in Myrtle Beach.Genuine Hotels.com guest review
Bayview was a great place to stay, accomodations were very good and comfortable. Location was perfect and nice to be on the boardwalk with restaurants close by. Had a wonderful time.Genuine Hotels.com guest review
"Nice hotel close to the ocean, very clean."
We were able to check into our room early in the morning. We were on the seventh floor and the room was very nice and clean, unfortunately I was sick so I did not use the pool or hot tubs, but they looked nice. It was off season in October so we got excellent rates for our room. I would definitely recommend this hotel.Genuine Expedia guest review
Response by Bay View Resort Dear Carol, Thank you for choosing Bay View Resort. I am glad to hear you enjoyed your stay despite not feeling well. We hope to have you back soon so you can really enjoy our amenities.
"It was very good."
We loved the room and the location. But we were not told that there was an additional resort fee of $11.30 per day. Were not pleased about that because we thought we were getting a deal but then had to pay an additional $79.10. The last full day we were there they were doing some kind of work on the building and it was very loud. I understand that they […] have to maintain the building during the slow season. But the noise was all day and very annoying, especially when you consider what we were paying. Read moreGenuine Expedia guest review
Response by Bay View Resort Dear Carol, Thank you for choosing Bay View Resort. I am glad to hear you enjoyed the room and our location. I apologize for the noise, but the work being performed in the off season is crucial to keeping our property well maintained. Please come back and visit us again.
Only real complaint was that certain channels on the TV were very snowy.Genuine Expedia guest review
Response by Bay View Resort Dear Expedia, Thank you for choosing Bay View Resort. I am sorry to hear there was a problem with reception on your tv set, but I hope you enjoyed the rest of your stay. Thank you for the review.
Nice hotel, a little bit noisy as our room was on the front by the street. Overall good except blow dryer was broke, lock to sliding door to patio was broke (Thank goodness we didn't have kids....we were on the 6th floor), no coffee, cream or sugar provided even though there was a coffee makerGenuine Expedia guest review
Response by Bay View Resort Dear Expedia, Thank you for choosing the Bay View Resort. I appologize for the minor maintenance concerns you had, but am pleased to hear that overall, this did not affect your stay. We hope to have you back soon.
great hotel..Genuine Hotels.com guest review
We chose this oceanfront property at the last minute and got a great rate and a great view! We weren't thrilled with the bedroom not having any windows but the main living area was very nice, view from our 19th floor balcony was spectacular, and we would definitely stay here again.Genuine Hotels.com guest review
I was very pleased with the one bedroom we rented. It included cookware for preparing meals as well as a washer and dryer. My family and I didnt use it but it was nice to have since we are traveling with children. We had reserved an ocean side room but none were available until the next day. We were looking forward to waking up with a view over the […] water and the sound of the waves to lull us to sleep. Read moreGenuine Expedia guest review
Response by Bay View Resort Dear Joy, Thank you for choosing Bay View Resort. We are pleased to hear you enjoyed your one bedroom condo and all of its furnishings. We're sorry to hear that you weren't able to get a room facing the ocean, but we hope to have you back again so you can enjoy the view.
"Car Show Retreat"
As expected, Bay View will pull out all the stops to make vacation time a lasting memory. From check in to departure, the staff will make all your requests happen with a smile and grace. If you want to feel special, you got to get to the "Bay".Genuine Hotels.com guest review
I am a travel professional so I always do a lot of research before a book a hotel. Most of the beachfront properties in Myrtle Beach are like this one.. condo highrises.. many timeshares with private owners. This can mean the units can vary greatly in decor and upkeep, but the Bay View strives to maintain a high level of quality consistenly throughout […] the property. Our unit was just as advertised. It was clean and had all the modern conveniences. The location was fantasic.. right on the boardwalk within walking distance of many attactions. Broadway at the Beach is a short drive.. about 5-8 minutes. Compared to many of the beachfront condos on this part of the beach I found the decor and amenities to be superior to many properties in the area. You can find nicer, but they will be be farther north and more expensive. For the price, location and quality Bay View is a top pick. Read moreGenuine Expedia guest review
Response by Bay View Resort Dear Tracy, Thank you for choosing Bay View Resort. We are glad to hear that you enjoyed your stay, and it was a pleasure to read your review. We hope to have you back the next time that you visit Myrtle Beach!
"Nice retreat at the beach"
A nice hotel beautifully placed within easy walking distance to the boardwalk. We stayed on the 14th floor, in a cozy one bedroom suite. Rooms where clean but had the distinct smell of smoke, even though they are non-smoking rooms your still allowed to smoke on the patio, which was obvious when a puff of smoke hits you in the face after a clean deep […] breath of sea air. Any ways nothing to complain about except the comforters could use an update, they where quite uncomfortable. Read moreGenuine Expedia guest review
Response by Bay View Resort Dear mickey, Thank you for choosing Bay View Resort and leaving us a review. I appologize for you dealing with the smell of smoke during your stay. Next time please let us know so we can make sure you are comfortable during your stay. Thanks again for the review.
Me And My Family Will Visit This Hotel Again.Genuine Hotels.com guest review
wi-fi not available,poor location across from boarded up hotels,old furniture in need of replacement,elevator area had odor of dirty feet and the list goes on.............Genuine Expedia guest review
Response by Bay View Resort Dear never again, Thank you for choosing Bay View. We are sorry to hear that you found your recent stay to be less than satisfactory. Our goal is to exceed our guests' expectations. We hope that you will give us another chance.
we enjoyed our stay the only thing was the rooms were too smallGenuine Hotels.com guest review
"Cool but slept good"
Only stayed two of the three reserved nights due to weather conditions. Room stayed at about 65 each night in spite of heat being turned up to 72 and there are no blankets in room so cool/cold nights. My bad, should have talked to front desk staff. Location good, staff excellent, oceanfront view great, room clean. Parking garage on next street but felt […] safe as walk is well lit. Starbucks outside front door, but only snack and beverage machines inside. Pleasant enough stay. Read moreGenuine Expedia guest review
Response by Bay View Resort Dear Expedia, Thank you for choosing Bay View Resort. We are pleased to hear you enjoyed your stay overall and we hope to have you back soon!
"Wonderful stay but......"
I really enjoyed this hotel, it was extremely comfortable and awesomely located. However.....checking out was such a hassle because the elevators took forever. I can understand the hold up from other patrons checking out but I think there should hav been a separate elevator for service workers. Sometimes there was only two people on the elevator because […] the service workers had their equipment on it therefore leaving no room for anyone else. Other than that, which is minor to me, I had a marvelous stay at Bay View. Read moreGenuine Hotels.com guest review
"Great hotel - close to the beach!"
Weekend trip to the beach with grandkids - Bay View Resort is a great place to stay. Indoor lazy river and the kiddie pool is awesome! they loved the "mushroom"Genuine Expedia guest review
Response by Bay View Resort Dear Expedia, Thank you for choosing Bay View Resort. We are pleased to hear that you enjoyed your trip to Myrtle Beach with the grandkids and taht they enjoyed the mushroom waterfall. We look forward to having you back soon.
I loved it here. It was a short walking distance from the square. I loved the indoor hot tub and lazy river. We stayed 5 nights and housekeeping came everyday. The hotel even rented free DVDs during our stay which the kids loved, and the convenience of the boardwalk is very nice.Genuine Hotels.com guest review
I had seen some bad reviews about the service and long wait for elevators , servive is great, dont believe unpleasable stuck up snoby guest that wrote bad stuff about the hotel, this place was very kind, and clean. I will definitely return .Genuine Hotels.com guest review
"Close to the beach and shops"
Nice hotel for families or couples the higher the floor the better the rooms they also kept the extra towels in the room which is greatGenuine Expedia guest review
Response by Bay View Resort Dear Expedia, Thank you for choosing the Bay View Resort. I am pleased to hear you enjoyed your stay. We hope to have you back soon.
Great time had by all, close to Boardwalk. People are complaining about only 3 elevators, but with some common sense and planning ahead (check out/in times) we never waited more than 30 secs for a ride. not bad for 19 floors.Genuine Hotels.com guest review
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