We finished our Napa Valley trip here. Very relaxing, clean, neat. TV was not working properly, but with some adjustments it did. Very quiet and we were able to rest! Breakfast was niceGenuine Hotels.com guest review
Great hotel, friendly staff, huge rooms, diner wine and beer during the week. Just outside the main wine trail. Great stay, thanksGenuine Hotels.com guest review
"Goes above and beyond to accommodate"
We had some issues when we stayed here and the staffs and management went out of their way to correct and compensate us. They made any inconveniences worth staying again due to their effort. I will defenitely stay here again.Genuine Hotels.com guest review
"expected more from homewood suites"
Room itself was fine, what you expect from Homewood suites. Personally, I like a vanity separate from bath area, but otherwise fine. Check in is officially at 4. We arrived at 1, hoping to drop our stuff, relax, and explore before heading to the wine train. Could not get them to commit to anything earlier than 4, so we did explore and had to wait to […] check in until after the wine train. I have never stayed somewhere that check in is so late in the day and so unaccommodating to anything earlier. Front desk really needs to work on customer friendly communication skills. With some prodding, but loosened up a bit and we did get a map of the area and a couple of suggestions for wineries. Check out at 11, but the staff will knock on your door early in the morning. Breakfast was okay. Wouldn't bother staying their again if something else is available. Read moreGenuine Hotels.com guest review
Hotel staff was friendly, knowledgeable, and helpful. Easy access to highway and Napa Valley wineries.Genuine Hotels.com guest review
They Do Not obey the Do Not Disturb sign when placed on the door. We did Not want the room cleaned we prefer to wait. What happened to what the customer want. The sign was put on the counter and they messed with our stuff. The A/C did Not cool the room and the staff couldn't do anything about it. We couldn't sleep in a room that was 89 degrees. When […] we checked out the staff said "sorry about that ... I will have the manager call" No call from management. A simple we are so sorry would have helped . Hilton hotels is usually very good ... NOT THIS ONE ... Read moreGenuine Hotels.com guest review
Too bad. We left the Do Not disturb sign on the door and the maid came in anyway disregarding our wish. The AC did not work and the room was boiling. Staff was informed and nothing was done about it. Complained at check out and their was NO manager on duty. We were told the manager would call and they didn't even have the courtesy to call us.Genuine Hotels.com guest review
"hotel was fine, room had a weird smell-pool closed"
hotel was pretty nice. room had weird smell, probably from people having pets in rooms-windows in room don't open so no way to let nice fresh air in but room was clean, pool was closed so we had to walk across parking lot to hotel next door to use their pool. had to call desk a couple of times to get them to bring up sheets for sofa bedGenuine Hotels.com guest review
"Prescription drugs missing"
We just returned home from a 4 night stay. Pros: good breakfast, nice bbq dinner on Thursday night before 4th of July, clean rooms, mini kitchen with full fridge. Cons: breakfast area not always well stocked, we had to wait for some food items and plates and silverware; pool is currently closed in the middle of summer, you can use the one next door […] but it's a big hassle; they charged us $100 more to move us to a bigger room because they said our little baby counted as a whole person and exceeded the room limit; and the real kicker was when we got home and started unpacking our bags and my husband found a vial of pills he'd taken with him with 6~8 left in it was empty when we got home. He had not taken it out of his little bag, it had been sitting on the bathroom counter the whole time at the hotel and no one in our party took any the whole time we were in CA. The only logical explanation is that they were stolen. No one is admitting to it of course. So beware, your stuff will get rifled through and possibly taken. Read moreGenuine Hotels.com guest review
"Careful when choosing this hotel"
Would not recommend this place at all! They don't check ID's and I had items stolen out of my room. When I complained they didn't seem to care or make any effort to find the items or make the situation right.Genuine Hotels.com guest review
Staff were extraordinarily friendly. Hotel was very nice.Genuine Hotels.com guest review
Excellent place to stay especially with a family. The suite was the perfect size.Genuine Hotels.com guest review
The kitchen was not enough providedGenuine Hotels.com guest review
Every person from front desk to housekeeping were exceptionally friendly and accommodating. No matter what area of hotel we utilized we were always greeted with an open smile and offer of service. I have stayed in many places, this was above my expectations.Genuine Hotels.com guest review
"Key to an occupied room given to us by front desk"
The hotel was clean and comfortable enough for a weekend stay. However, when we checked in, the front desk gave us our room keys and when we entered the room, we came upon belongings from other hotel guests, Luckily, nobody was there, much less in a compromising position! The front desk told us that particular room's status in their system showed it […] as vacant, but that certainly wasn't the case. Unrelated to the room incident, gas from our vehicle that was parked in their parking lot was siphoned out during our stay. We had a full tank of gas prior to starting our trip, but by day two our gas light went on. If you need to park in their parking lot, park closer to the front door. Read moreGenuine Hotels.com guest review
beautiful, comfortable. TV in the bedroom was not working right , too hazy, didn't see picture. I told the front desk about it and was promised someone would come up and fix it but no one came till we checked out .A little too far from our desired destination of central Napa Valley.Genuine Hotels.com guest review
We satyed in a suite - 1 bedroom and 1 living area with pull out couch, full kitchen. The full size refrigerator ran all night, until 5:00 am. Then started up again at 5:40 am. I tried to unplug it, but I couldn't reach the cord. The ice maker dumped ice about every 45 minutes - ALL NIGHT! I couldn't get it to stop either. At 3:00 am, a car was outside […] my room with pounding bass music. My room was on the first floor, across from the indoor pool. The pool was suposed to close at 10:00 pm. I finally complained at 11:30 PM. The two womem at the counter were very nice when we checked in. Read moreGenuine Hotels.com guest review
"Almost 5 Stars!"
Almost 5 stars and a perfect stay only for 2 reasons 1. The water of the indoor pool is cold 2. The complimentary breakfast the service was slow need to wait sometimes for eggs, bread, orange juice etcGenuine Hotels.com guest review
I don't necessarily like staying in hotels. I've stayed at hotels that were modest and very upscale for business and personal travels. But due to the staff at the front desk and manager both during the day and evening at this hotel, it was one of the most enjoyable stays I've experienced. The front staff is who I had the most interaction with because […] we were only there for two days made me feel more welcome than any place I've stayed in the past. If they are an example of your staff at your other facilities, I'm going to make it a point to stay at those locations. My only only regret is that I didn't get their names before I left so I could make this commentary more personal to their outstanding individualism. Read moreGenuine Hotels.com guest review
"I wish we could've stayed longer"
We had a suite with two queen beds and a roll-out couch. Everything was clean and orderly. Breakfast in the morning was pretty good; the seating was plentiful, which is a nice change from other hotels. The front desk staff were super friendly and helpful. We will definitely stay here again if we are in the area.Genuine Hotels.com guest review
"A much needed respite..."
Receptionist at the front desk was very accommodating in giving me a top floor room that was very quiet. Bed was extra comfortable and made for a relaxing evening after my round of golf in the rain.Genuine Hotels.com guest review
Our fiest visit in January was great!!! This last one was just a "good". The room was not as clean as it should have been...red vine candy sticking out of chair in livingroom, toilet paper pieces on bathroom floor...at 1 am had to call the front desk as people were running and jumping consistently for over an hour a bove us....then the alarm clocks […] were set unbeknownst to us at 2am, and woke everyone up. I peaceful night sleep did not happen. The breakfast buffet this time was not as nice as last and food was not hot. The door outside between the pool and courtyard doesnt work so I had to walk thru the main loby in my swimsuit to get back to the pool area. We had the 2 room suite. Read moreGenuine Hotels.com guest review
Very friendly staff! Good breakfast. Quiet room (front staff took extra time to find a room away from the elevator). Convenient location (close to Costco, multiple restaurants, gas, etc).Genuine Hotels.com guest review
From check in to check out it was great. Nice spacious room, very comfy bed, delicious breakfast & free. Great place for a little getaway and very good price, only thing was no bathtub but a nice big clean shower with massage head. I will definitely stay again!Genuine Hotels.com guest review
Our room was spacious and the kitchenette was awesome. The Ice machines were out on every floor, The drink machine on our level was completely empty and never refilled, The jacuzzi was not working and freezing cold. The complimentary breakfast was awesome. We called for extra shampoo & conditioner and I was told they couldn't deliver it to our room, […] we had to pick it up from the front. Together, i'd consider it an OK hotel stay. Read moreGenuine Expedia guest review
"A good place to stay in Fairfield"
We stayed in a studio suite for 3 nights and in overall, it was a good experience. The hotel staff were friendly and attentive. There is a decent kitchen with a electric stove, dishwasher, and a good size fridge in the room and, folks who plan to cook during their stay will appreciate this.Genuine Expedia guest review
The people on the front desk were greatGenuine Expedia guest review
"Nice hotel great for a family"
The room was very nice. There were six of us staying here for a family vacation to a local amusement park. The room had 2 bedrooms, 1 with a king bed and the other with 2 doubles plus a queen sofa bed in the living room! Perfect size for a family with teenagers! Would definitely stay here again.Genuine Expedia guest review
"Nice and clean hotel... The room was big!"
I had a great experience... Except that at breakfast, they were short on staff i guess, because they were low at everything including plates, i had to use a napkin to hold half of the last baggel left... But other than the food was really good!!!Genuine Expedia guest review
It takes ALOT to impress me and boy y'all did the THANG!!! I will refer to friends/FAM and will MO DEF return. Everything was great from the Staff to the Spa. I had a BLAST :o)Genuine Hotels.com guest review
Coral, the front desk attendant was such a nice lady. She gave us excellent tips about wineries to visit. She made our trip memorable.Genuine Expedia guest review
"Great hotel, friendly staff"
Liked the amenities in this hotel - pool, exercise room, etc! We were able to get a good workout in in the morning. I also liked the breakfast! Lots of food options. The room was very comfortable and I liked that there was a full kitchen. Clean room and bathroom. Will definitely stay here again!Genuine Expedia guest review
"Settlement mediation Fairfield"
We were very satisfied with our room and the amenities. Very comfortable. The staff and front desk very very friendly and helpful. The only negative would be loud kids running up and down the hall day and night. We like our privacy and quiet which it was not. Not the hotel's fault but inconsiderate parents who can't or won't control their children! […] Too bad it leaves a bad taste in your month toward the hotel. Read moreGenuine Hotels.com guest review
"Ok for the price"
The room was large, but the quality of the room wasn't too high. Tv was fuzzy, multiple light bulbs were blown, everything else was just ok.Genuine Hotels.com guest review
"Just OK Hotel"
The lobby is as a typical Homewood, and the room is fine, looks a little bit old. Overall, it is a ok place to stay.Genuine Hotels.com guest review
"Napa wine train"
Really like the layout of the room. Well worth the money I spent.Genuine Hotels.com guest review
"Everything I expected."
Very clean, and quiet. Loved that the kitchen was fully equipped! All the amenities for a fair price. Will definately come back.Genuine Expedia guest review
We wanted a hotel in Napa Valley. The were none available. Expedia.com found this nice hotel 30 min from yountville. It was a good experience.Genuine Expedia guest review
"Staff was amazing!"
We stayed here because it was close to the site in which I needed to take my nursing state boards at. The hotel was clean and the staff was so friendly and helpful.Genuine Expedia guest review
It was great staying here. I felt. Right at home. This place comes with everything: refrigerator, dishwasher, freezer, dishes, pots, and pans. The vanity area looks so clean and nice. The bed was super comfy. The living area was nice and spacious. I could totally live here for a few years lol. I love this place.Genuine Hotels.com guest review
Pleasant staff at front desk. Perfectly clean and pleasant room. Great breakfast Would definitely stay there again was very comfortable sitting area and the room was great.Genuine Hotels.com guest review
"A bit far from the wineries but worth the stay"
This hotel is clean and modern. The rooms are so spacious with the bonus small kitchens. I stayed at the hotel with a couple friends after we spent the day at several Napa wineries and will definitely stay at this hotel in future visits.Genuine Hotels.com guest review
Exceeded our expectations. Hotel is in a business park but very convenient to surrounding areas. Will stay at another Homewood Suites Hotel in the near future. After traveling as far away as India on business, I really like the layout of Homewood Suites room we booked. Cannot say the same for other hotels we have stayed at here or abroad for the pr […] ice. Read moreGenuine Hotels.com guest review
"Spacious comfortable rooms"
This is the second time we have stayed here, our son goes to the maritime academy and there are no decent hotels in Vallejo. It is worth being a little out of the way to have a clean and safe hotel. The staff is friendly and the morning breakfast has many good choices. My son likes that you can make your own waffles. The pool is nice, but wasn't heated […] the first time we came and the jacuzzi wasn't working this time, but they invited us to use the jacuzzi and pool in their sister hotel next door and that worked out well. Read moreGenuine Hotels.com guest review
"GREAT HOTEL WITH FREE BREAKFAST AND DINNERS"
SLIGHTLY INCONVENIENT TO NAPA MOSTLY BECAUSE OF ROADS BEING FIXEDGenuine Expedia guest review
Very comfortable stay, a lot of restaurants in the area. It would have been nice if the jacuzzi was turned on. Overall good experience.Genuine Hotels.com guest review
For the free breakfast in the AM. they didn't have enough clean plate or silverware, very poor planing. Alot of people wating and asking.Genuine Hotels.com guest review
This is my first choice when having to travel to NorCal. The service is great. The ammenities are terrific, and the staff is friendly and professional. There is a Safeway, Round Table, Goodwill, Costco, Sushi, TJ Maxx, and Starbucks within three blocks or so, walking.Genuine Hotels.com guest review
"Nice hotel for your buck."
The hotel lived up to the expectations. We were considering staying an extra night just to enjoy it more. Great place to stay and well worth it.Genuine Expedia guest review
"Top notch manager"
Manager made it feel more like home than a hotel. She went above and beyond what she had to make our stay pleasurable.Genuine Expedia guest review
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