"UPGRADED AFTER COMPLAINT"
I booked the 'Executive Room with City View' room with the assumption that there would be a bathtub and a view of the city because the description stated ' shower/tub combination with removable shower head' ..The room we were given had a standing shower stall and the view opened to another building across the road. After politely bringing this up to […] the front desk, we were then told that only Premium rooms had bathtubs and were then given a change to this room. Note to all future guests, do check with them before confirming your booking if you wish to have a soak during your stay. No announcements were made on the Hotels site that the Momo restaurant was under reno so breakfast was shifted within a banquet room. Breakfast is fresh but the variety is limited. The hotel staff are pleasant but i felt they lacked warmth. Overall, the rate I paid was great value, we could access the Executive floor for drinks and snacks almost throughout the day. Room was very clean. Access to most places was convenient too. Read moreGenuine Hotels.com guest review
Great locationGenuine Hotels.com guest review
"Excellent medium sized hotel. Value for money."
Hotel is in excellent condition. I will definitely stay here again. Located 5mins walk from Rajadamri BTS station & 10 mins walk to Central World. I highly recommend it.Genuine Expedia guest review
"Good facilities, great location."
friendly attentive service and a great room but room servicing policy needs reviewing so dont assume your room will be serviced just because the sign is out!Genuine Expedia guest review
"Good family hotel"
Room is big,comfy and clean. A short walk to the main shopping belt.Genuine Hotels.com guest review
"As Exprcted of a Marriott"
Comfortable room . Very good sleep quality. Well spread BF. Good service even during late night dinner. Overall a very good experience.Genuine Hotels.com guest review
Response by Courtyard by Marriott Bangkok Dear Himanshu, Thank you very much for your very positive review of your stay with us, turly appreciate you taking the time to share your experience. We hope you will come visit us again on your next visit to Bangkok. Kind regards, Sanne Emborg General Manager
"Nice hotel close to all the major shops etc."
The hotel is with in walking distance of Central world, Siam paragon and a couple of other major malls more affordable than its neighbours, food and drink prices not exactly competitive but staff were excellentGenuine Expedia guest review
Hotel was in a good location, close to things but in a quiet street. We booked a room with two double beds but were given a king with a extra bed which was very squeaky and made the room cramped. The shower in the bathroom was really small and not adequate in size in this room. The room always had a musty smell which I found a lot of people complain […] about. Overall the hotel was ok for the price paid, service was good though and location. The music in the area outside the rooms are loud and very irritating when a person is sleeping especially if the speaker is outside your room door. They need to consider not playing any music as no one listens to it anyway. Read moreGenuine Hotels.com guest review
Good value for the location and service offering. I've stayed several times at Courtyard in other locations and this one is a cut above their model, in particular, the restaurant, gym and pool. Updated guest rooms good size for the location with updated bathrooms.Genuine Expedia guest review
"Bad Customer Service Manager"
Booked a room with breakfast but hotel only reserve room without breakfast. Explained with booking form to hotel and still they have the cheek to charge guest despite proof of purchase. Wasted time to further explain matter to customer service manager but she seems to be more interested in serving the Ang MOHs than Asian. To stay in this hotel again […] - will not consider. Bad attitude! Read moreGenuine Hotels.com guest review
I can say that the over all hotel rate is 4 out of 5 .Genuine Hotels.com guest review
"Excellent stay - would do so again"
Greeted with a room upgrade is always a good way to start. Location is very close to Erawan Shrine and covered walkway to BTS station... convenient and pleasant area to walk around yet still on a quiet side street. Great street food and restaurants within walking distance. Quite a few good hotels in the area including the Hyatt - this was one of the […] cheaper options.. met a few hotel staff on the street (from the Courtyard and some others) that proactively helped while I was looking at my map... would definitely stay here again. Read moreGenuine Hotels.com guest review
Our stay was very good, the staff did every thing to make for a pleasurable stay. Having access to the executive lounge was a bonus. Would use this hotel again with such a good location.Genuine Hotels.com guest review
Perfect friendly staff .great food. QuietGenuine Hotels.com guest review
"Expectations not met"
The promised room was not given to us (instead of two queen beds we were given one king and one roll away bed). Persistent musty smell in the room. Bathroom too small. Service was ok but on the lower side compared to Thai standards. Taxi taking forever to get. Facilities so so. Will not stay in this place again...Genuine Hotels.com guest review
"Convenient, well managed central Bangkok hotel"
I find this hotel good value for money, with friendly and efficient staff and good sized rooms demonstrating some thought in design.Genuine Expedia guest review
"Didn't understand the premium asked for 2 windows"
Marriott is always a safe and secure place so that was good. However, the rooms did not really have a great view. in fact, due to buildings right next to it, had to keep the windows drawn on one side (after having paid a premium to get a two sided city view). That was rather sneaky - to charge extra for a benefit that did not exist.Genuine Expedia guest review
the hotel room was very good except the staff weren't very helpful while organizing taxis. they didn't want to discuss on how to get somewhere they just said to take a taxi, when it would have been much easier, cheaper, faster to take the train. they didnt tell the driver the destination (it was hard to communicate with the driver) and most of the taxis […] tried to negotiate a higher price (3-5 times the actual price) while saying their meter wasnt working. it seemed like the hotel or the employee had a deal with the taxi company. I would have thought that the hotel would work with a reputable taxi company. All the taxis we got away from the hotel were much better. Read moreGenuine Hotels.com guest review
"Lovely hotel at great price"
I've always been a fan of the courtyard brand and this didn't disappoint. Reasonably priced, the hotel had all the 5 star facilities at a 3 star price. Nothing to complain about except that room service could be a little slow at times but it didn't bother us too much.Genuine Hotels.com guest review
It's located near major shopping malls. You can walk to many places but it is a bit far though. Excellent hotel staffs and services.Genuine Expedia guest review
"Hotel close to City Center"
Conveniently located near Business and Commercial center surrounded by major shopping malls, supermarkets, wholesales, cinemas, subway station and a best of all, lots of good restaurants. It is all within walking distance.Genuine Expedia guest review
"Excellent business hotel with a great location"
If your objective of visiting Bangkok is to shop, eat and experience Thai city life, then this hotel is the right choice. We were greeted with warm hospitality the moment we stepped on the property. The rooms were tastefully laid out in modern decor, and the bed was very comfortable. The salt-water pool was a little small but still could fit a few people […] comfortably. Overall, we really enjoyed the fuss-free stay here. One caveat is that taxi drivers seem to be unsure of the existence or location of the hotel. If you print out a map of the hotel's location AND take down the number of the hotel, then it shouldn't cause that much of a problem. Read moreGenuine Expedia guest review
"Staffs were so nice"
Great staff, convenient location. Nice price...............Genuine Expedia guest review
"Tops in some - Not so great in others."
THE GREAT - Coupled with the complementary Tuk Tuk to the BTS, the location was fantastic, smack between Embassy row and Ratchadari BTS. MOMO Breakfast was tops with a quality to every item in the buffet ( Not just some items like other hotels ) Room was spacious and mostly clean ( upgraded to corner room ) NOT SO GREAT - The room has a sweaty and moisty […] smell from the get go and the only solution the hotel could offer was a spray of perfume which lasted for all of 5 minutes before the room was smelly again. Read moreGenuine Hotels.com guest review
Good service and the hotel and rooms looked nice. But our room and level had a sour/musty smell, the staff sprayed something on the carpet when we told her about it but only improved it a little. Service was good but housekeeping threw away a whole stack of my cotton pads that was beside the sink! They did give me a bag of cotton balls when I called […] them about it but I would have preferred for them to be more careful! Location was a little far in but manageable, abt 15-20mins walk to the station.. Overall had a good stay but might check out another hotel for a better location for my next stay.. Read moreGenuine Hotels.com guest review
"Great and new hotel, feel fresh"
Great staff with free transport to bts. Take note on getting the conceige to book taxi, the charges is still between u and taxi driver, hotel won't help.Genuine Expedia guest review
"Could have been a little better"
only one major problem. I had requested for a room with two double beds after booking a room with king size bed at the time of booking due to a doubt if there was a room with two twin beds and not two double beds. I called expedia.co.in and they confirmed that the chief of reservations had put the message on the system at the hotel and my request would […] be met. when we reached the hotel at the time of check in, the hotel staff, told us that there was no room available for 27th July, but the double bedded room shall be available from 28th July. I requested her to shift us. then she told me that I had no complimentary breakfast and the child booking was for 12 yrs and under. when I told her that expedia.co.in has provision for the child booking till 17 years, she argued with me. I asked her to check on line with expedia.co.in and then she was satisfied. She later, told me that she could not shift me to a 2 bedded double room. I had very clearly made the special request. I feel, when there is a provision for the same, and when the booking gets confirmed, there should be a system that such request which are made in advance at the time of booking (3 weeks in advance) can be met. I had no problems what so ever after check in. the hotel was fantastic, good food. other staff were very kind and friendly. May be this one staff had a bad day. I am sure, such things can be avoided. Shall surely stay at the same hotel though if I tour Bangkok again. Read moreGenuine Expedia guest review
I can absolutely recommend Courtyard by Marriott Bangkok. It`s a clean, comfortable hotel with fantastic staff - very friendly and helpful. I was really impressed by the staff and their attitude. I will definitely stay there again.Genuine Hotels.com guest review
"Service and rooms A++++"
Rooms were amazingly spacious and had brilliant features. The hotel pool was a decent size and the gym was well equipped. The service from the staff was amazing and nothing was a hassle. Would definitely stay here again.Genuine Hotels.com guest review
"A definite recommend"
A definite recommend from my friends and I who stayed at this hotel for a couple of days. Rooms, food and service all get a high thumbs up !Genuine Expedia guest review
It was a pleasing experience staying at Courtyard. It met my expections.Genuine Expedia guest review
"A modern and restful environment."
The Courtyard's convenient location near the BTS station and (relatively) short walking distance to the major shopping belt is definitely a plus. The environs are clean and modern. Loved the helpful staff! Especially with taxi bookings.Genuine Hotels.com guest review
Minimal facilities, trades off its name "Marriott" instead of quality of the hotelGenuine Hotels.com guest review
"Great Staying & enjoy!!"
Nice staffs!! Warm welcoming!! Lovely place to stay!! Hotel food ok, of coz price is more expensive then outside. But still acceptable:)Genuine Hotels.com guest review
"Supper Nice & Friendly Hotel!!"
Heard lots of -tive comments about Thailand Hotel before but this hotel is very nice!! Big room & friendly service!! My daughter love the swimming pool!!! Free wifi!! Enjoy my staying!! Thank you:)Genuine Hotels.com guest review
"Bangkok positive experience"
Well located near shopping and Lumpini Park. Staff very polite, friendly and helpful. The gym could do with more equipment e.g rowing machine just to name one.Genuine Expedia guest review
Excellent would recommend it to anyone!Genuine Hotels.com guest review
Nice, cleaned, value for moneyGenuine Hotels.com guest review
This is the second time I have stayed at this hotel, and the second time I am pleased with it. It is very clean. The pool is very nice away from the hustle and bustle of Bangkok. The breakfast buffet is delicious although expensive a little over 30 canadian i think, for two people. Only thing I had problems with is that some taxi's have a hard time […] finding it. Read moreGenuine Expedia guest review
"Great stay, great location."
It was a great stay. It is in a great location, easy to get to all the large shopping centres in bangkok. The staff were really nice and welcoming.Genuine Expedia guest review
"Good but could be better!"
Hotel was nice and clean, location was good and bonus in house tv was free. Breakfast was great with real coffee from a cafe and staff were helpful and friendly. Gym and pool facilities were good too. Only thing I found was the room was a bit small and the business centre for internet was expensive for a hotel of this standard, it should be free. Front […] desk customer service not personalised. I wouldn't stay here again. Read moreGenuine Expedia guest review
Excellent, up to standards of Marriott, even got a drink as we checked in, staff were friendly, most importantly the hotel is very clean and comfortable, food was good both breakfast and supper. Also try the Thai massage at the hotel, I feel really relaxed after. The location is ok, about 15 mins walk from the sky train but the taxi is so cheap in Bangkok […] it doesn't really matter Read moreGenuine Hotels.com guest review
"Great stop over"
Great hotel, friendly staff & good service. Central location to all attractions.Genuine Expedia guest review
"Attentiveness to the Guest's complained."
The hotel was excellent and I would definitely come back if the staff and the manager, Mr. Birdy is more open to hearing the guests complaints. My room was not cleaned till 3 in the afternoon, and that too only after I complained very strongly, did the housekeeping send somebody to clean it. When I tried to complain to the manager, Mr. Birdy, he tried […] t pin the entire blame on me accusing me of not hanging the " CLEAN MY ROOM " sign, which I had obviously done and also even if I didn't put it up, the housekeeping department is suppose to clean the room. It was only when I sternly told off Mr. Birdy, that he apologised to me and took the full blame on his dept. Also recommended a turn down service in the evening. Besides this complain, the hotel is one of the finest, that I have ever stayed in. Read moreGenuine Expedia guest review
"Excellent hotel and location"
The Marriott Bangkok is n excellent hotel in a central location. Room was perfect and the service was 1st classGenuine Hotels.com guest review
"Price Reasonable, Clean and Model Hotel"
I stayed in Courtyard by marriott hotel Bangkok for 3 nights, the staff are friendly, room are clean and tidy, and the pool is quite good. Staff are helpful.Genuine Hotels.com guest review
"3rd Stay @ Marroitt Suites"
This was my 3rd stay at Marriott Suites in Bkk, and as in the past, it was a very pleasant one. The hotel's location and price range can't be beat, and the rooms are clean and well kept. Many airline staff appear to stay here on a regular basis, so that in itself give you and indication of how well the hotel is received. I would recommend it to anyone […] having a short stay in Bkk who wants to shop and stay in a nice area. Read moreGenuine Hotels.com guest review
"Highly recommended 4 star hotel in central Bangkok"
Convenient location with quality of room and service that offers good value at the price you pay. The hotel's Momo Cafe offers a good spread of local and western choices for breakfast. I like the gym too which is well equiped and maintained. All in all, i will definitely recommend this hotel if you are looking for a quality 4 Star hotel in Central Bangkok. […] I am a regular visitor to Bangkok and I will return to stay at this hotel again. Read moreGenuine Expedia guest review
"Courtyard Marriott Bangkok"
This is the 2nd time I stayed here, and this time for some unknown reason the room they gave me was much better than the first time. The first time I had a large room with a tiny bathroom, this time it was more evenly balanced with a beautiful bathroom. The service and cleanliness were great, the location can't be beat, the price was in line with other […] local properties as well. I would definitely go back Read moreGenuine Hotels.com guest review
"A lovely way to start our holiday"
A superb start to our holdiay, the services we used were excellent, stafff very efficient, friendly and happy to help and advise us. Thought hotel was going to be a little out of the main area, however we appreciated to quieter setting here and we could walk to Siam Square and the Skytrain easily. Would recommend this hotel and would definately book […] this hotel should I return to Bangkok. My only negative comment was that as a family of 4 we found the cost of breakfast was going to be very high. The choice is there. Read moreGenuine Hotels.com guest review
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