From the ground entrance it was 50 steps to the right to Tokyo train station and 50 steps to the left for the Tokyo metro ! Couldn't be more convenient.Genuine Hotels.com guest review
"Weekend in Tokyo"
I stayed at the hotel 2 nights. The location was perfect since I took the Narita Express train from the airport. The hotel is right next door to Tokyo Station- just make sure you get the correct exit name. The entire staff is very friendly, accommodating and professional.Genuine Hotels.com guest review
"Great value and location"
The hotel is elegant and the staff were very gracious and helpful. Rooms are spotless and come with a fridge, coffee/tea supplies and a safe. The hotel is in a downtown building with nice views and has a very nice restaurant and bar. It is directly across from Tokyo metro station (north entrance) and also close Otemachi metro station. There is a Starbucks […] in the building for a quick breakfast or snack. I thought this was a good value given the quality and location. We thoroughly enjoyed our stay. Read moreGenuine Hotels.com guest review
A lovely hotel, very calm and with spectacular views of Tokyo.Genuine Hotels.com guest review
"Nice business oriented Hotel"
This hotel is a business oriented hotel located right next to Tokyo Station but is fine for tourists too. The hotel is very nice with decent size rooms for downtown Tokyo. It is located in the business district so there are not many options for great restaurants or nightlife in the area but the subway is just a few short steps away to wish you off to […] Shibuya or Shinjuku. Overall the location was excellent as it is in the middle of Tokyo so you are minutes away by subway to all the major attractions. I would definitely stay there again the next time I am in Tokyo. Read moreGenuine Expedia guest review
Best location, good stuff, food so so. Overall, will stay again.Genuine Expedia guest review
The staff was courteous and friendly and the rooms, while small, were cozy and comfortable. The shower was fabulous! The breakfast buffet was delicious! And being so close to Tokyo station was very convenient. I would stay here again!Genuine Hotels.com guest review
"At Tokyo station"
Rooms are small but manageable for 2. Location is excellent for getting around tokyo, either by train or foot. Ask for south facing room and watch Shinkansen coming and going.Genuine Expedia guest review
"Great location but the rooms are tiny"
Great location at the Tokyo Station allows easy access to rail transportation; however, the rooms offered on Expedia are super tiny (one side of the bed faces the wall), unless one travels light (you would have trouble finding enough space for two medium-size suitecases).Genuine Expedia guest review
"Centrally located Hotel quiet and comfortable"
The hotel appears to be fairly new or recently refurbished. Rooms are comfortable, clean, well appointed and quiet. Location is great being next to the Tokyo Station making train and subway connections a breeze, especially to or from Narita. One caveat is that there are several Maruonochi buildings in the area and a Maruonchi Hotel in one of the other […] buildings. Be sure to pull a map or ask for the Sapia Tower or else you get directed to the wrong place. Only drawback to our stay was the staff while conversant in English is not always fluent in it. We were able to get the information we needed but not without some difficulty. Overall however it's great find, centrally located and reasonably priced. We'd stay there again on a return trip to Japan. Read moreGenuine Expedia guest review
"Very convenient location"
In order to get a room with two beds, we had to take a smoking room, and were worried it would smell terrible, but they have a good air purifier in the room and we could not even tell the room had been used by smokers (although the hallway did smell like cigarettes). The room was very spacious and comfortable.Genuine Hotels.com guest review
"location, room, staff ALL excellent!"
WONDERFUL. Hotel is literally steps from the Nihonbashi exit of Tokyo Station. And the staff are excellent. Upon check in, I asked if it was possible to have a room with a nice view. They gave me a beautiful room that was nicer than what I had booked, and the view was beautiful. The room is comfortable, clean, very nice. The staff is excellent. The […] location is excellent. I would stay here again in a heartbeat. Read moreGenuine Expedia guest review
"One of best hotels if you are to hang out in Tokyo"
very close to Tokyo station (almost part of it); Nihonbashi exit. Check in counter is located on 27th floor so you need take Hotel guests elevator. very convenient location if you are to hang out central Tokyo area. Hotel offers smoking area at 27th floor for those who needs nicotine relief. very nice view from where I stayed (30th) of Tokyo station. […] Nice amenities. I am pretty impressed with all of what this hotel offers; view, service, size of bath room, price (wifi only available on 27th, the rest requires RJ45 wired connection;ethernet cable provided). Remember you are staying in Tokyo, Japan... room size is not what you expect in US. Read moreGenuine Hotels.com guest review
Great spot; fantastic service, convenient to train station, subways, & Imperial Palace. Rooms are on Floors 27-35 of a new skyscraper. Great view of city from our room. A little complicated to initially find when emerging from train station, but once we got our bearings it was much easier.Genuine Expedia guest review
"Tokyo Station hotel location"
Great location in the Sapia Tower next to Tokyo station. If staying hear the station, this is the right solution. Rooms are small but comfortable and very clean.Genuine Hotels.com guest review
"So good we came back"
We stayed at the hotel during the first part of our trip to Japan. After going to Kyoto and coming back to Tokyo we debated trying another hotel, but there just didn't seem to be one that was as good. The staff is incredible and bends over backwards to help you with everything. I can't recommend this hotel enough.Genuine Expedia guest review
Quite comfortable. Can be consider agIn.Genuine Hotels.com guest review
"Great hotel, amazing view, perfect location, tiny"
Perfect location, actually located on top of tokyo station more or less (5meters from the north exit) located on top of an office building, so excellent views all round (lowest floor was 26 which is actually where the lobby is) small rooms , but who spends much time in a room in tokyo. Overall was good to find a hotel that was reasonably priced with […] queen bed and views. Oh and the best restraunt we tried in tokyo is in this hotel. Try the tomato soup, like a gift from the heavens. Restraunt like all good ones in tokyo is expensive however order the lamb for 5,000 yen , it's actually for two people. Read moreGenuine Expedia guest review
"Good business hotel"
Good hotel for business, great location at a reasonable price.Genuine Hotels.com guest review
"Great location & value for money"
Superb location, floors 27 upwards of an office block so guaranteed a room with a view. All staff very polite & efficient. Breakfast very expensive (as usual in Japan) - 2 Starbucks in very easy reach as alternative and Dean & Delucca less than 10 minutes away for that Western food! Many Japanese places for Eastern breakfast much cheaper than hotel. Can't […] fault the hotel, easy access to N'ex & Shinkansen, hotel is attached to Tokyo station. Walking distance to Ginza We had a great room looking directly down on the station 3127 If you want a bit of Western comfort look up the cafe at the Bridgestone Art Gallery, amazing cream tea, less than 10 minutes walk from hotel. Read moreGenuine Expedia guest review
"Great hotel for exploring Tokyo"
Superb location with exits into Tokyo JR station. Staff very helpful and even let us check in early. Only one negative we asked for a non smoking room but got a 'perfumed' smoking room. View was amazing, avoid the bar if it is full of loud western business men.Genuine Expedia guest review
"Great hotel in a prime location"
Our experience at the Metropolitan Marunouchi was extremely positive.Prior to arriving, we communicated with the hotel by email to upgrade our room and everything at check-in was very smooth and efficient. The hotel is located directly on top of the main Tokyo station, close to the metro and the JR train lines; also, there are two Starbucks and a convenience […] store in the lobby. The room was extremely modern and well decorated, and our view from the corner suite King room was incredible. This hotel is definitely in the business district, so not close to many major "tourist" attractions, but within walking distance of the major shopping street (Chuo-dori), and all destinations are easily accessible by metro and train. We would highly recommend this hotel for its superb location, exceptional staff service and quality of the hotel in general. Two thumbs up! Read moreGenuine Expedia guest review
"Excellent hotel in a great location"
A lovely hotel in an excellent location. Stayed for business and pleasure and served both purposes well. Room was cosy for two guests but view, friendliness of staff and location more than made up for this. Would definitely recommend this hotel - especially the rooms overlooking Tokyo Station - at 32 floors up you don't hear a thing and the views are […] stunning! Read moreGenuine Expedia guest review
"Very convenient for Tokyo rail station"
The Metropolitan Marunouchi hotel is extremely convenient for train travel to/from Tokyo and is clean, convenient and well serviced. I have just used this hotel for a holiday trip and have used it many times before on business trips. In common with most other hotels in Japan the room is relatively compact, but that is not a problem. There is free WiFi […] and I achieved 30M connection speed which was plenty fast enough. Read moreGenuine Expedia guest review
"Great location for everything to do in Tokyo"
This is the second time I have stayed in this hotel and it is still excellent. The room I had was small (but typical for Japan) but more than adequate with free LAN or WiFi. The view over Tokyo station and Ginza is breathtaking and you are well located for restaurants either in the station or nearby. There is a Tourist Information office in the adjacent […] building and the staff there are knowledgeable and friendly and speak excellent English. (They will plan your journey for you and even advise where to buy the ticket and how much to pay!). I strongly recommend this if you want to be near Tokyo Main Station. Read moreGenuine Hotels.com guest review
Everything is there. High class for less money (than e.g. Shangri-La). Yes, the rooms are smaller than in Europe but for Japan big enough. Everything else is perfect. More restaurants can be found just downstairs at Marunouchi building or in the Tokyo station. With the entrance of Tokyo station right next to the hotel it is very, very convenient if […] traveling by train. Great views over Tokyo as the hotel is on the floors 27 to 34. Read moreGenuine Hotels.com guest review
"very convenient location, close tokyo station"
Good experience with hotel staff, very convenient location, which is just next to tokyo station.Genuine Hotels.com guest review
"Maranuchi at Tokyo Station"
Chose this hotel for the convenience to the train station. Easy transfer with bags to the Narita Express and the directions are given out at the desk. That is the only thing going for it as we could not believe how small the room was. If you are going to book it, choose two beds. Those rooms were a bit bigger.Genuine Hotels.com guest review
"Excellent base in Central Tokyo"
A modern hotel atop high rise building in Central Tokyo, it occupied floors 27-37. Room on smallish side but well-equipped, clean and comfortable offering panoramic views of Downtown Tokyo. Superbly located for Tokyo station and most central sights. Staff efficient and helpful with reasonable English. Did not eat in hotel so cannot comment on catering. WiFi […] available but had to go to level 27 to access. Read moreGenuine Expedia guest review
Fantastic location right next to Tokyo station. Breakfast is ordinary - hot foods are warm at best. Service us greatGenuine Expedia guest review
It is not spacious but it is trade off with the great location. Directly connected to Tokyo station, it is really like staying above. There are lots of restaurant, bar and cafe in the station. Also 3 min to walk to MARU-bulding and Shin MARU-bulding. extra convenient!!Genuine Expedia guest review
"Very nice, well located hotel for business or vacation"
A well located hotel near Tokyo station. Also close to taxis on Etai Dori. Plenty of restaurants in the underground within easy walking distance. Free cable internet in the room. Bathroom a little small, but the overalll room was very comfortable and well appointed and clean. Complimentary water bottles. The staff at the hotel are extremely polite […] and helpful. will do anything for you. Read moreGenuine Expedia guest review
部屋はうまく作ってあり清潔ですし、快適です。今回4泊でしたが、とても楽に過ごせました。八重洲北口にあり、周りにすべてのものがある感じで、ことに東京駅内にも多くの店もあるため、時間をかけずにそうした目的を達せられるのはこのホテルならではです。いつもはかなり並んでいるラーメン店へも10分で入れる時間帯、朝早くにも行けたし、満足しています.。おすすめです。Genuine Hotels.com guest review
東京駅隣接という便利さやホテルの人たちの対応の感じの良さ，もちろん清潔で快適なお部屋でした．ただ一つ更に欲を言えば，もう少しお部屋が広ければ良かったと思います．2泊したのですが，長時間お部屋で過ごそうという気になるような広さではありません．立地からそこまで望むのは贅沢とは思いますが・・・Genuine Hotels.com guest review
"Impeccable attention to service"
At least 5 persons was ready to serve at reception at all times. Rooms are great and the attention in design to the architectural and interior was flawless. The only thing that kept this review from full score is the limited roomservice before 17.00.Genuine Hotels.com guest review
"Great Hotel and excellent location"
Positives - Location is excellent as it is located at the Tokyo main station. This is also close to the Imperial Palace, Ginza, and many other Tokyo attractions. Rooms are small but this is normal for Japan, very clean, lots of amenities, fantastic views of the Tokyo skyline, excellent customer service. Negatives - The hotel allows smoking in the reception […] area. There are non smoking floors but there is still the slight smell of cigarette smoke... Read moreGenuine Hotels.com guest review
Friendly and helpful staff, good beds and great location. Someone wrote that there are no good restaurants or bars close by, but the Tokio Station and the shopping center have both restaurants and bars and they are very close to the hotel! From international cusine to traditional Japanese cusine and everything between them can be found from the station […] and shopping center combination. Read moreGenuine Hotels.com guest review
"Väldigt litet rum"
Bra läge men otroligt litet rum för att vara ett dubbelrum. Detta kan ju vara ok men rummet var dessutom övermöblerat så det var svårt att få plats med två resväskor på golvet utan att flytta ihop möblerna i ett hörn. Förutom en enorm kontorsstol, som för övrigt skymde TV:n fanns det en luftrenare/avfuktare samt en stor fåtölj med fotpall. Badrummet […] var det ett konstigt plastgolv som påminde mer om en fyllecell än badrum. Något som var bra var utsikten, närheten till Tokyo Station. Read moreGenuine Hotels.com guest review
交通位置很方便 飯店乾淨 裝潢okGenuine Hotels.com guest review
飯店位置好 裝潢算是簡單乾淨Genuine Hotels.com guest review
立地が良く、部屋は清掃がゆきとどいていて快適でした。眺めも大変良く、眺望についての地図が用意されていて、見えている建物が何なのかが一目瞭然で、よいサービスだと思いました。(ベイブリッジが見えました) ３階にはコンビニもあり、大変便利です。Genuine Expedia guest review
"Very good location"
Just near Toyko JR Station. 1 min walk from the station.Genuine Hotels.com guest review
部屋からの景色も良く、東京駅を利用する人にはとても便利だと思います。Genuine Hotels.com guest review
商務為主，周邊交通及購物很方便。Genuine Hotels.com guest review
"Utmärkt service och kvalitè"
Praktiskt läge i centrala Tokyo, vid Tokyo Central Station, Utmärkta rum och hjälpsam personalGenuine Hotels.com guest review
"Klockrent läge och service!"
Rent och snyggt. Najs utsikt över stan. Smidigt att ta sig med tåg och tunnelbana. Man bor mer eller mindre uppe på Tokyo station!Genuine Hotels.com guest review
東京駅からも徒歩1分で、部屋からの眺めも最高。部屋も清潔。ちょっと部屋が狭いのが残念ですが、出張には十分でした。Genuine Hotels.com guest review
駅のそばという立地は、確かにとても便利です。 部屋は少々狭さを感じさせますが、場所がら仕方がないかなとも思います。 あと、夜景はきれいでした。 只、見えないお部屋もあるということなので、その部屋だとより狭さを感じるのではないかと思います。Genuine Expedia guest review
"ottimo hotel per la sua posizione strategica"
hotel in posizione veramente strategica, per la sua immediatezza alla stazione metro, treni, e bus di Tokyo, ubicato in un quartiere elegante e pulitissimo, camere piccole ma essenziali, pulite e personale servizievole e gentilissimo stile GiapponeseGenuine Expedia guest review
場所的にはとても便利な場所にあります。雨にぬれることなく地下に移動すること無くJR東京駅から行くことができます。ホテルもそれなりに奇麗ですが、何故か暗い照明で、ここまで暗くする理由がどこにあるのか少々疑問でした。部屋は奇麗ですが、この場所でこの金額ですから相当狭い事は否めません。長期ステーには全く向かないビジネス用のホテルと割り切る必要があります。スタッフの皆さんは可もなく不可もなく、ビジネスユースの短期滞在と割り切れば問題ありません（コンラッドやフォーシーズンズ等一流に比べてはいけません）Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )