"Mother/daughters getaway :)"
Loved the decor. Usually when I stay at a hotel, it looks outdated. these rooms looked very nice. The Bistro was nice too! A bit pricey but good food. We had an issue with our window, it was leaking quite badly. I called the front desk to let them know and they offered us a new room, but we stayed. They did come in and check it out though. I'm sure […] it had to do with all the ice build up and snow we've been having. They were very apologetic. All in all my and my daughters had a wonderful stay. Read moreGenuine Hotels.com guest review
Aesthetically pleasing room with modern appeal. Furniture was great, and king size bed was comfortable. I experienced tardiness with my travels due to whether conditions, so my check in was late and my departure was early. I couldn't comment more thoroughly on my stay, but the staff and room itself was very welcoming.Genuine Hotels.com guest review
Get away for my husband's birthday and the hotel and staff were superb!Genuine Hotels.com guest review
"An excellent one night stay"
Had a great time. Pool was quiet and clean =happy kids! Great decor. Very friendly and accommodating staff.Genuine Hotels.com guest review
excellent staff great service at the bistro and so quiet and comfy.Genuine Hotels.com guest review
everything was great thanksGenuine Hotels.com guest review
"Christmas week visit"
we enjoyed our stay at Courtyard by Marriot. Our grandchildren came to visit and swim in the pool, which is always a treat for them. The Bistro breakfast was great-very accommodating.Genuine Hotels.com guest review
Check in reception quite indifferent otherwise OKGenuine Hotels.com guest review
"nice little getaway"
the hotel staff was great. Very helpful . Free transportation downtown & back if you want.Used the pool and hot tub which was a quick break to do something a little different in the dead of winter. The price was right. the lounge and eats were just fine if you were getting something in a pinch or just relax a little without going downtown. Overall a […] very good stay. Read moreGenuine Hotels.com guest review
"nice overnight stay for a good price"
There was one drinking glass that had traces of lipstick all around the rim. Bathtub view... front of toilet not cleanGenuine Hotels.com guest review
the rooms were, nice and clean, the staff very helpful and attentive,Genuine Expedia guest review
Overall this is a nice hotel, there are a lot of things nearby which is always a plus. The only one thing we did NOT LIKE was that our room was right across the ice machine. The ice machine is super loud and on-top of that you can hear every time that people go and fill up their ice buckets. The acoustics to our room were horrible, you could hear everything […] that was going outside and rooms next door. Also, the pillows were very hard and thick not so comfortable. It is a nice hotel though and the people are really friendly. Read moreGenuine Expedia guest review
"courtyard marriot s portland me"
Basically a self-service hotel. Farther from the airport than you would expect based on the name. Close to the mall & free shuttle were appreciated & Sebago brewing co is close by for a good meal : ) Hours and menu for bar & food service is very limited.Genuine Hotels.com guest review
Response by Courtyard by Marriott Portland Airport We are just 3 miles from the airport, approximately a 10 minute drive. Far enough so that you can't hear the noise of the aircraft, but close enough to catch an early morning flight! Sebago Brewing is a wonderful local restaurant that we are fortunate to have within walking distance ! Thank you for taking the time to share your experience with others - we appreciate your feedback
"Close to airport and malls"
Good location for quick stop in Portland. Hotel room was clean but very dark.Genuine Expedia guest review
Response by Courtyard by Marriott Portland Airport Thank you for staying with us! We hope you can stay longer next time - so many things to do and see in the area. I apologize there was not enough light for your needs, please let us know on your next visit and we will do our best to locate you in a sunny room and get you some extra lights. Travel Safely -
"Very nice hotel, close to the airport."
Very nice hotel. Portland is small so it is close to everything. I had to go to a location about 11 minutes away and then went downtown which was also close to the hotel.Genuine Expedia guest review
"Decent hotel, I do think a little overpriced"
Very comfortable, clean and a good location. I do think the price is a little high for this hotel. It had a small lounge area which was nice as well as breakfast and dinner options. Breakfast is not included.Genuine Hotels.com guest review
"Thank you hotels.com"
WonderfulGenuine Hotels.com guest review
"Nice room, nice hotel"
Just a quick overnight. Very cute room, friendly staff. Enjoy having the cafe on site. The wifi was in and out..my only complaint. For a 180 dollar room...should have solid wifi, and not have to buy the higher speed.Genuine Hotels.com guest review
Response by Courtyard by Marriott Portland Airport So glad to hear you enjoyed your stay and the staff treated you well! I hope they were able to put you in contact with our 24hr internet support to assist with the wifi inconsistencies you were experiencing. Thank you for staying with us, and we hope to see you on your next trip to Portand!
"Super clean and right off the highway.."
Hotel was super clean and well maintained. Loved that my room had a couch. The bed was way too soft and I got little sleep tossing and turning all night. Parking was free and plentiful. Close to a million restarants and the mall.Genuine Hotels.com guest review
The room and facilities were clean and comfortable. Enjoyed the bistro restaurant for a snack one afternoon. However, upon our return to the hotel on the second evening of our stay, we were very upset and disappointed to discover that our door had been left open (!!!!!!) by the housekeeping staff. Needless to say, this was completely unacceptable, and […] we didn't feel that the hotel staff's response to our valid complaint was adequate. In addition, we returned to the hotel late on both evenings of our stay (after 11pm) and entered the hotel through the side door near the parking lot. On both days, the door was unlocked and we were able to enter without needing to use our hotel key. In my opinion, these are very serious safety issues We were glad that this was our last evening at the hotel, as we would not have felt comfortable leaving our belongings in the hotel another day. Read moreGenuine Expedia guest review
Response by Courtyard by Marriott Portland Airport Thank you for bringing these safety concerns to our attention. Please be assured they have been followed up on so that we provide all of our guests with a safe stay.
The hotel was clean and the staff was very accommodating. The hotel airport transportation was great. Location is great!Genuine Hotels.com guest review
I booked this on line and thought it included breakfast. It did not. I thought the price was high. Nice facility but pricy for what it is.Genuine Hotels.com guest review
great hotel, small cold pool, and hardly any jet action from the spa, great staff great roomsGenuine Expedia guest review
Very clean & hospitable staff!Genuine Hotels.com guest review
Awesome stay!Genuine Hotels.com guest review
"Our first stop in Maine"
Clean, comfortable hotel not far from downtown Portland. Would recommend as a reasonably priced hotel.Genuine Hotels.com guest review
"Great overnight stay, but no breakfast"
The hotel was excellent for our purposes, but does not include breakfast. There is a bistro in the lobby though. Room was very clean and comfortable and convenient to our route.Genuine Hotels.com guest review
"Nice hotel room"
Nice hotel room but no extras included. Breakfast and coffee only for purchase. No complimentary anything.Genuine Expedia guest review
staff was good but hotel and room were not, and were overpriced. poor construction of building and very bad taste in décor.Genuine Hotels.com guest review
"Perfect for our needs"
For a short, comfortable, affordable stay over a very popular weekend, this hotel was perfect! Good information from front desk, accommodating bistro service, good 'bar' food and friendly staff. Only critique was that fitted bed sheet pulled off during night; poor fit.Genuine Hotels.com guest review
We loved the whole experience. A great location, clean, big room, very friendly staff and the price was terrific. The Park Plaza in Boston has nothing on you in Portland.Genuine Expedia guest review
Very helpful staff, convenient location and cafe.Genuine Hotels.com guest review
"Very clean and comfortable with excellent service"
I was greeted by a very nice and helpful gentleman. Gary, I believe his name was. We were only at the hotel very briefly (arrived late from Boston, left extremely early next morning for Portland Jetport), but it was clean and comfortable. There were quite a few amenities, and it was a relatively reasonable rate. It was close enough to the airport and […] seemed like a safe neighborhood. Thanks! Read moreGenuine Hotels.com guest review
"Great price and most important. Is CLEAN!!"
I am very picky about my hotel. But i was very satisfy with my room. I was very clean and neat. The bathroom was very clean also. If i ever come back. I would definitely stay here again. Is close by to Walmart. So if you forgot to bring something for your trip. You could always pick it up there.Genuine Hotels.com guest review
"Best hotel we've stayed this summer"
We got to stay in a handicap room. It is so spacious. There's a lot table top spaces. Dresser and closet are very clean and new. Kids loved the beds, and Daddy loved his work space. The swimming pool water is a little chilly but most hotel pools are chilly. We'd always choose Courtyard from now on.Genuine Hotels.com guest review
The room was wonderful. Ill suggest lest light in the bar and bristro restaurant at night. So it will be more inviting to have a drink to just have a feeling of a cafeteria or deli. Bur overall was a very pleasant stay.Genuine Hotels.com guest review
Comfortable, convenience, i wish there was tea bags in the room. Otherwise very nice.Genuine Hotels.com guest review
Response by Courtyard by Marriott Portland Airport Thank you for posting your review here! It is a pleasure to hear we met your expectations. We do offer Starbucks Tea in our Bistro 24 hrs/ day - although we do not have tea provided in the room.
"The staff made it awesome to stay there."
The stay was enjoyable, especially through the friendliness of the staff. Everyone we talked to was very pleasant, amicable, and helpful with any questions. They definitely made the stay great. The small bistro was nice since they are not considered a "hotel" and provided a nice selection to choose from regarding light fare and drinks. The room was […] clean, the bed was comfy, and the decor just right. I would recommend to others. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Portland Airport Thank you for sharing your impression of our property! We are so pleased that we were able to provide you with a great stay. The staff works hard to accomodate all of our guests, and it is so appreciated when the efforts are recognized especially in a public forum.
The hotel did not honor the rate hotels.com quoted me. There was no hot water for one morning and the hotel said they would credit me a $100 then changed there mind and said they would only credit me $40Genuine Hotels.com guest review
Response by Courtyard by Marriott Portland Airport I apologize that we had hot water issues 1 morning of your stay, and believe we adjusted your rate to your liking when I spoke with you at check out. I think the rate confusion stems from a difference in accounting. At the hotel we had a different rate for each night you stayed, Hotels.com shows you an average rate for your entire stay. Thank you for sharing your thoughts, we use all comments to help us continue to improve the quality of our service and product.
Overall good experience. Would of liked a TV guide for the tv channels. Room was to close to ice machine in the hall way. It made a lot of noise dropping ice.Genuine Expedia guest review
Response by Courtyard by Marriott Portland Airport We are pleased to hear you enjoyed your stay with us. I am sorry you did not find the TV listing located in the guest directory, I hope the staff was able to help you locate the station you were looking for. We are there to assist you in any way we can. Thanks for choosing to stay with us, we hope to see you again in the near future.
"Hotel was quick to the Old Port and activities."
Hotel was very nice. Did not spend much time there as visiting family but the room and bathroom were very roomy. We liked the couch in the room to read without sitting in bed.Genuine Expedia guest review
Response by Courtyard by Marriott Portland Airport Thank you for sharing your thoughts here! We are so happy to hear you enjoyed the new sofa's in the KIng size room - the semi-circle design is certainly unique, but we agree it works! Please visit us again when you are in the Portland area - we look forward to seeing you again.
It was a very nice hotel, very clean and spacious. Good atmosphere contributed to a relaxing environment.Genuine Expedia guest review
Response by Courtyard by Marriott Portland Airport Thank you for staying with us! We are very pleased you enjoyed your stay, and hope to see you again when you are in the Portland area.
The hotel was close to the highway and local shopping. The room was ridiculously small. We had family staying at the hotel with much bigger rooms even though, we booked and paid for the same room as they did. I was very disappointed in this Marriott and will not be returning.Genuine Expedia guest review
Response by Courtyard by Marriott Portland Airport Our central, convenient location with easy access to the highway makes it a very popular location, thank you for choosing to stay with us! I am sorry you did not find the setup of our rooms spacious enough for your needs. If you need a larger room on your next stay, you could request one of our rooms with 2 Queen beds, they tend to be larger than the King room with sleeper sofa. Thank you again for staying with us, and sharing your comments.
good location /comfy bed /very friendly staffGenuine Hotels.com guest review
"Room and staff were exceptional"
Was terrific used the pool and check in was a breezeGenuine Expedia guest review
Response by Courtyard by Marriott Portland Airport Thank you for recognizing the efforts of our staff! Our newly renovated rooms have been very popular, I am glad you liked them. We hope to see you again soon!
"great staff, lovely new rooms, great stay"
staff couldn't do enough; the renovated lobby is great for dinner and breakfast; new rooms excellent. all in all a great stay and exceptional valueGenuine Hotels.com guest review
"Great Shopping Location!!"
The hotel was great! Overall the customer service was great, location was great, near a great big mall and plenty of restaurants. The only thing I would change is the pillows, they were to soft, I needed firm, but besides that A+. I will stay there again!Genuine Hotels.com guest review
Response by Courtyard by Marriott Portland Airport Thank you for staying with us and sharing your comments! We are so happy you enjoyed your stay. Please let us know when you check in if the pillows are not firm enough, and we are happy to see if we have more suitable ones in storage for you. Hope to see you again soon!
"beautiful hotel and close to 95"
everything was GREAT...elavator is slow though...especially during peak timesGenuine Expedia guest review
Very nice hotel!Genuine Hotels.com guest review
The hotel was lovely in general, and the room was nice, but we were given a room on the first floor right next to the lobby and the kitchen. There was a loud group of teenagers in the lobby until about midnight, with no one intervening to ask them to quiet down. Then at 5:30 am, there was a lot of noise from the kitchen as the staff prepared for breakfast. […] My husband and I got very little sleep. They should not have a guest room in that location of the first floor. I'm sure it would have been great if we had been in another room. Read moreGenuine Expedia guest review
Response by Courtyard by Marriott Portland Airport Thank you for your kind words regarding our hotel in general. We apologize for the noise that you encountered during your stay here. I will address the noise issues with our staff to remind them that people are sleeping next to their work area, and that they should address other noise issues in the lobby immediately. Thank you for bringing your concerns to our attention.
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