All hotels in Karon, Thailand
1 room, 2 adults
You can collect Hotels.com® Rewards nights here7/1 Ketkwan Road, A. Moung, Karon, Phuket, 83100, Thailand, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 266 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.1
  • Comfort
    4.0
  • Condition
    3.8
  • Neighborhood
    3.6

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"great service,from room straight to pool!,"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
perfect
Genuine Hotels.com guest review
3 night family trip Oct 11, 2013
A Traveler
AS
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Had a fantastci time, the Hotel staff were excellent, the pool was brilliant, the food great, will definitely stay there again.
Genuine Expedia guest review
Other trip Oct 13, 2013
Michael
AU
5.0 / 5Outstanding
"Nice hotel close to the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent hotel with friendly, helpful staff. It has a good central location. Nice beach at kata. Nice large room with beautiful views. Couldn't ask for more.
Genuine Expedia guest review
Other trip Oct 13, 2013
ben
GB
4.0 / 5Excellent
"Quiet, convenient, walking distance to everything."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great time, well looked after and the staff were helpful when they could assist. Would stay there again.
Genuine Expedia guest review
Other trip Oct 12, 2013
Casey
AU
5.0 / 5Outstanding
"Quiet & Clean Resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The vicinity is quiet and clean, suitable for families with children. Convenience store located nearby. Although the beach is some distance away, shuttle service is provided which is very convenient. Rooms are spacious and have a good view of the valley. Well worth it.
Genuine Expedia guest review
Other trip Sep 23, 2013
A Traveler
SG
2.0 / 5Fair
"This Hotel is not a 4.3"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel is rundown ,and looks to have run out of money. Staff don't speak very good English. Room you sleep in are OK but all need panting and decorating. We booked this Hotel after reading about the Thursday night cocktail parties ,and the live music. Well all of that has gone its dead at night you have to go out.The swimming pool us fantastic ,and is the best part of the hotel. It may have been a 4.3 rating in its heyday but now I would put at a 2.7 to 3.0
Genuine Expedia guest review
Other trip Sep 8, 2013
Matthijs
AU
4.0 / 5Excellent
"good hotel, friendly staff, great pool"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
we stayed for 8 nights and had a lovely stay. the room (standard) was great very clean and big. I loved the pool! we had breakfast everyday, they had a good choice of foods all cooked well etc. The staff at the hotel were lovely always very friendly and helpful. We would definitely stay here again! maybe pool access next time.
Genuine Expedia guest review
Other trip Sep 5, 2013
A Traveler
AU
5.0 / 5Outstanding
"Relaxing hotel close to all Thailand has to offer!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff at all levels are extremely helpful and polite, nothing is too much trouble. The pool area is large and set in lovely gardens, with a view of the tropical hill sides of the Island. The Spa centre in the hotel is excellent, the staff are very friendly. Treatment rooms have there own private steam room and sauna. The spa has offers during rainy season. Drinks and food at the hotel are reasonable, plus there are two happy hours. We had a Jazz pool access room which was large and had a modern Thai feel. The hotel is in Kata, a nice relaxed resort within easy reach of the beach, shops and restaurants. The cheapest restaurants are the best. The beach shuttle service and private section on kata beach were another bonus. The trips are amazing; kayaking round the islands, bamboo rafting in the rainforest, elephant trekking and boating. There was a lot of choice at the hotels breakfast restaurant, nothing missing from the possible breakfast menu. Disregard any poor reviews of this hotel, it's a great place, at a great price. We has an amazing holiday :)
Genuine Expedia guest review
Other trip Aug 27, 2013
Ross
GB
4.0 / 5Excellent
"august 2013"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Great place to stay, away from the busy area, could do with renovations now. Will stay there again.
Genuine Expedia guest review
Other trip Aug 19, 2013
luke
AU
2.0 / 5Fair
"Not great!"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Staff not helpful. Run down hotel and area not great. If you can afford a bit more do it!
Genuine Expedia guest review
Other trip Aug 7, 2013
A Traveler
AU
5.0 / 5Outstanding
"Amazing experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Staff were fantastic, lovely people! They made the place a relaxing comfortable resort for a range of different people. Was great to relax at the end of a long day in the quiet resort by the huge pool with a drink in hand! the rooms were lovely and private with a great view of the pool.
Genuine Expedia guest review
Other trip Jul 31, 2013
Eliza
AU
5.0 / 5Outstanding
"Alpina Resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This is the second year we have stayed at the Alpina and this time we got a Pool access room which was great. Would recommend to all...
Genuine Expedia guest review
Other trip Jul 27, 2013
Lizzie
AU
4.0 / 5Excellent
"Amazing time in Thailand"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
my first trip to Thailand has been amazing and staying at the Alpina has made our trip, as mentioned the rooms need a bit of a refresh and update but it's staff well make up for it. The staff at reception always willing to help and always remembered us, our room number and even wished my a happy birthday on my bday, they even on my bday came up to my room with a birthday cake the customer service here is amazing and the general manager must be proud. We met the general manager at his Thursday gathering, a very approachable man, who talked to us like friends. I can see why the hotel is the way it is because of him. The hotel is in a great location not to far from beach you can walk it in 10 mins or use the hourly shuttle. We got great massage from the spa wonderful atmosphere and nice ladies but if you want something a bit cheaper please go to the green girls as we called them, they are the 2nd massage shop from the hotel they are called somwang so friendly and also good massage, we used then 3 or 4 times they were that good. Can also recommend the food at the hotel, the buffet was ok but a bit to Asian for us but what you expect we were In Thailand. A resturant we loved out side the hotel about 15 min walk was Mali chic very good food and half price on mon and thur. The pool was amazing, nice and big, we didnt have a pool side toom but it took seconds to walk to the pool so no issues. it also didnt bothr us to walk to he buffet from the room which was like a min or two walk,
Genuine Expedia guest review
Other trip Jul 27, 2013
A Traveler
GB
2.0 / 5Fair
"Disappointed"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The room was average, the large bed (had two duvets on it) was two king singles pushed together and they had a ridge in the centre. My partner and I slept in separate beds during our romantic getaway!! The mattresses were rock hard. Breakfast was the same day in and day out! No bacon on four of the days, horrid chicken sausages. Jam was constantly the same. No variety. Staff were friendly but a lot could not speak English, so their understanding of what we wanted sometimes took a lot of explaining. Most people were helpful. Shame that to do the washing inside the resort cost an absolute fortune and just outside the main entrance it was 40THB for 1kg, the same as one pair of undies inside the resort. We had to steal milk from the breakfast buffet just to have a good old cuppa tea back in our room. No Earl Grey although you could buy a cup for 89THB plus service charge in the café.
Genuine Expedia guest review
Other trip Jul 26, 2013
A Traveler
NZ
4.0 / 5Excellent
"Trustworthy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
This is a very family friendly hotel. It is not the most luxurious but it is nothing doggy either. We had 2 rooms for 16 nights, one for the kids and one for the adults with an interconnecting door. The rooms are large and as we were on the top floor, had the most magnificent views of the mountains surrounding and the pool. The pool is large, the staff is great, and overall had a very comfortable stay. It is excellent value for money and the breakfast is as good as any other hotel if not better. When you walk out of the Alpina, there are a number of stalls and shops, namely restaurants, massage parlours and beauty shops. Make sure to try the food at '8 Fold' restaurant at the end of the street and 'Richi's'. As many other reviewers have mentioned, there is a beach shuttle bus which takes you to Kata Beach and back every hour. There you will find a most wonderful beach, with lovely white sand, lounge chairs, towels etc. If you are an active sort, make sure you have a go on the wave machine just a little walk away. Terrific Fun! Overall Thailand is a most fun holiday, with an array of activities, great food and genuine smiley faces. On that note i must also mention, that one day we left our room at Alpina in a rush and forgot $200 Aussie dollars on the desk in our room. When we came back at night, the room had been cleaned but the money was still there where I left it. Very Pleased!
Genuine Hotels.com guest review
15 night trip Jul 2, 2013
A Traveler
AU
5.0 / 5Outstanding
"Alpina in July"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
My 8 year old son, my husband and I spent 10 days at the Alpina in a pool access room. It was such a great holiday, swimming (pool and beach), eating, shopping, reading and soaking up the lovely happy atmosphere of Kata Beach. The staff were beautiful. Hard not to go back next year
Genuine Expedia guest review
Other trip Jul 19, 2013
Cath
AU
5.0 / 5Outstanding
"Comfortable hotel with very good staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Enjoyed seeing Phuket and all it offered. The boat trip to the islands and Fantasea were exceptional.
Genuine Hotels.com guest review
6 night trip Jul 2, 2013
A Traveler
AU
1.0 / 5Poor
"Really disgusting!!!!!!!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
A really dirty and awful hotel surrounded by slum We left the second night and went to merlin beach resort which was beautiful
Genuine Expedia guest review
Other trip Jul 8, 2013
Katerina
AU
5.0 / 5Outstanding
"Thai Kata beach hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beatiful hotel in a central area,a 15 minute walk to the beach however which is not too bad if it's not too hot .lovely pool and surrounds, the Jazz rooms with a swim -in facility are fabulous and we stayed in one of those. The hotel does charge a 10% service charge and VAT on every drink or meal purchased,but it is still well priced .
Genuine Expedia guest review
Other trip Jul 1, 2013
Peter
GB
2.0 / 5Fair
"Poor customer service"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The staff are literally hopeless. I cant stress that enough. The complex is run down and not attractive. Overall a disappointing visit.
Genuine Expedia guest review
Other trip Jun 29, 2013
Anon
AU
4.0 / 5Excellent
"A comfortable hotel with good all-round facilities"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel and its facilities were generally very good, but as we had travelled out of season, not everything was open or available during our stay, especially with regard to the restaurants. However, this also meant that the hotel was quiet, not over-crowded and with plenty of room in the lovely pool complex. Our room was quite comfortable but looked a little tired and would benefit from a freshen-up decor-wise. It was however kept very clean with things like towels regularly changed. I would also recommend paying a bit extra for a pool access room, as it was lovely just being able to slip into a warm pool from your own deck. The main plus however was the service provided by every member of the staff with whom we came into contact. Nothing was too much trouble and everything was delivered with a smile and a greeting.
Genuine Expedia guest review
Other trip Jun 25, 2013
Deb
GB
4.0 / 5Excellent
"Chris- stayed June 2013"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Excellent breakfast buffet and lovely pools- direct pool access rooms are brilliant! Staff are also very helpful and knowledgeable- a great package for the price
Genuine Expedia guest review
Other trip Jun 24, 2013
Chris
AU
5.0 / 5Outstanding
"Very good, clen hotel with good food."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Breakfast was really good, everyday something new to try. Good food in the restaurant as well but I ate better Thai food in Australia rather than in Phuket. Room was cleaned daily. Staff very helpful and kind. Owerall I can recommend this hotel exclude Spa. Staff over there barely speak english, and despite of appointment we didn't have our massages.
Genuine Expedia guest review
Other trip Jun 22, 2013
Aneta
AU
3.0 / 5Good
"Alpina Kata Beach"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
After having to move rooms 3 times, 1st time there was a strong smell of mould, 2nd room no hot water, 3rd room, when you opened the balcony doors you would have thought you were in a sewer, we finally settled into our 4th room. The staff were fantastic and very friendly.. I think the resort would benefit if they put dvd players in every room as the tv selection was dreadful. The resort could do with a bit of a facelift. Wifi which was included in our rate was a bit hit and miss and an upgrade would be beneficial. Overall I would stay again at this resort.
Genuine Expedia guest review
Other trip Jun 4, 2013
Sue
AU
4.0 / 5Excellent
"Reception"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel need to provide English speaking staffs for smooth communication.
Genuine Expedia guest review
Other trip Jun 3, 2013
Dhas
SG
5.0 / 5Outstanding
"The happiest hotel in Phuket"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This is our fourth stay at the alpina and we will be staying again.This hotel is the best value for money we have stayed in.The staff would have to be the friendliest and most helpful we have ever had in a hotel.being on flat ground and not up a hill,being able to walk straight outside to decent restaurants,massage,a7/11,taxis and shops makes it so accessible for all our needs. Shuttle every hour to the beach where they have dedicated alpina sun loungers and umbrellas,even a pool boy to look after you.fabulous swimming pool which is 1.7 meters deep and the best pool access rooms I have stayed in.Good breakfast every morning and a cocktail party once a week.Kata beach is a lovely area not too quiet but worlds away from the hustle and bustle of Patong .Management at this hotel are doing it right and I commend them on giving us a home away from home.Thank you for another wonderful stay.
Genuine Expedia guest review
Other trip May 29, 2013
A Traveler
AU
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very relaxing. Close to restaurants, shopping, beach.
Genuine Hotels.com guest review
5 night romance trip May 19, 2013
A Traveler
SG
4.0 / 5Excellent
"It was great with family and group"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
This place is itself beautiful to enjoy
Genuine Hotels.com guest review
2 night trip May 18, 2013
A Traveler
IN
5.0 / 5Outstanding
"beautiful pool"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
very nice resort on phuket. not on the beach but they have a beach shuttle to their site on beach. the only complaint I had was the showers had some mildew which I had housekeeper clean. also the beach mattresses were pretty worn out and should be replaced. the staff was fantastic- friendly , assisted with any questions and were very helpful. breakfast buffet was quite nice. we enjoyed the entertainment in the evening too.
Genuine Hotels.com guest review
3 night trip Apr 24, 2013
A Traveler
AS
4.0 / 5Excellent
"Alpina Phuket Nalina review April 2013"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is located approx 1 hour from the airport. We organised transfer from the airport to the hotel directly through the hotel without incident. They were on time. The driver was pleasant and courteous. The hotel was ready for our arrival and check in went without incident. The room and pool were both clean. Staff were helpful, efficient, and pleasant. The hotel has a tour desk, massage and spa centre, and taxi service. There are tuk tuks and taxis directly outside the hotel which are also easily accessible. Buffet breakfast was excellent and food delicious. Air conditioning worked perfectly. We didn't have too many issues with language. We had a pool villa. I loved the fact we could open the balcony door and access the pool directly.
Genuine Expedia guest review
Other trip Apr 26, 2013
Nic
AU
4.0 / 5Excellent
"A great little hotel with value and friendly staff"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I booked and travelled with a friend to this hotel for 7 nights. In general I was happy with the hotel, the staff and amenities, although it was my first visit to Phuket and if I went back I'd probably stay somewhere closer to Patong. The buffet breakfast was great, plenty of food, friendly staff and if you get it included in your deal it's even better value. It was a little out of the way of the action. It is a family hotel and we found it quiet at night. Having spent 7 nights there I wouldn't stay any longer than that. The hotel didn't make it clear that there was a cocktail evening and we were disappointed that we missed out. Food was good, very well presented, good value and tasty. If you're looking for an above average budget, friendly hotel stay here.
Genuine Expedia guest review
Other trip Apr 14, 2013
Leonie
AU
4.0 / 5Excellent
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Loved the hotel and location. Staff were fabulous apart from at morning breakfast buffet. Had to pour own tea coffee in the end and food was probably suitable for Europeans but not Australians who expect a more American breakfast. Would recommend spending a bit extrA to get a room with adjoining pool access. That was fabulous.
Genuine Expedia guest review
Other trip Apr 5, 2013
Girls trip away
AU
3.0 / 5Good
"Average Hotel ,"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
it is an average Hotel, Swimming pool is big and enough chairs to relax by the pool. Location is not very good, there are few stores and restaurants around but if you want little more options, you need to walk for 20 to 30 min or take a cab. (we walked) Food inside the Hotel was good. but you have lots of options outside. we only had breakfast and couple of times ordered room service, other time we ate out.
Genuine Expedia guest review
Other trip Mar 22, 2013
Shabby
CA
5.0 / 5Outstanding
"Stunning Place!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Perfect, "escape from it all" location. Beautiful surroundings. The LARGST outdoor swimming pool I have every enjoyed. Great SPA facilities - lovely accommodation - recommend the option for direct pool access from our room.
Genuine Expedia guest review
Other trip Mar 13, 2013
Paul
GB
4.0 / 5Excellent
"A great place to stay while in Phuket"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel. Nice decor. Beautiful well maintained grounds. Lovely large pool. Staff very friendly. Tour services offered at hotel lobby. Lots of shopping and restaurants nearby. Free shuttle to the beach hourly. Relaxing atmosphere. Has spa facilities. Buffet breakfast was very good with a large selection of dishes.
Genuine Expedia guest review
Other trip Mar 11, 2013
Jim & Shelley
CA
4.0 / 5Excellent
"Fantastic resort & room layout!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The resort layout is superb, all rooms centred around the pool. The balconies are fantastic to laze and relax all day long, more so for the ground floor rooms with direct access to dip pool at the balcony. Beach towels are also placed direct in the bath. There were some minuses too...bath water running yellow for the initial few minutes...no housekeeping on the 1st day and we only got back after 12midnight, the reception aren't able to bring us fresh towels...jacuzzi tub not functioning...dresser chair sandy. The minuses are still liveable, will be back to stay again!
Genuine Expedia guest review
Other trip Feb 26, 2013
Joth
SG
5.0 / 5Outstanding
"Very Happy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice resort with friendly staff. No complaints at all and we enjoyed all aspects of the resort.
Genuine Expedia guest review
Other trip Jan 29, 2013
David
AU
3.0 / 5Good
"Was ok"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We felt a little unwelcome during our stay. The cleaning staff were excellent, but reception and bar staff average. The Internet connection was slow and at times non existent. The resort was ok but looking a little tired in areas.
Genuine Expedia guest review
Other trip Jan 18, 2013
Dave
AU
4.0 / 5Excellent
"Good for a week"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed in the hotel for a week. Ok location but would be great if it was closer to the beach. The rooms are spotless and the beds are hard but huge. The buffet breakfast was a great way start the day. There is a taxi stand out the front making it easy to get anywhere in Phuket. Having a pool access room was great. My wife really enjoyed spa. Negatives: The staff service is poor, internet works on and off and the tv reception is shocking. Also, no hair dryer in rooms. As with most other reviews 3 star accommodation. So if you can get the hotel at a good price it's well worth a visit.
Genuine Expedia guest review
Other trip Jan 8, 2013
Jim
AU
3.0 / 5Good
"Nice hotel but def request a pool side room."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed at the hotel for 4 nights and found the overall quality of the hotel to be good. The cleanliness and comfort of the rooms are ok. The hotel is located near Kata beach ( about 15/20 mins walk) and there is a shuttle bus that transfers guests to the beach every hour. I would def recommed a pool side room if I was to stay again as we were located on level 4 with no pool access and limited view. Also the WiFi was very poor as we were so far away from reception.
Genuine Expedia guest review
Other trip Jan 2, 2013
A Traveler
AU
5.0 / 5Outstanding
"Quiet spot to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was beautiful and the staff were very friendly and helpful. We got the room with breakfast buffet included and found that by the end of our stay (7 days) we were over the food because it was basically the same items every morning. It was very well priced and I would recommend it to people if they wish to be a little bit away from the hustle and bustle. It is a fair walk to the beach and about a 20 minute drive from the night markets and the main shopping centre. So we spent a fair bit on taxis and tuk tuks.
Genuine Hotels.com guest review
7 night romance trip Oct 24, 2012
Natallie
AU
4.0 / 5Excellent
"Better Improvement needed"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The place is generally nice. The room is spacious and well equipped. But the Wifi is terriably slow and television channels so few that even local channels are not available.
Genuine Expedia guest review
Other trip Dec 11, 2012
A Traveler
SG
4.0 / 5Excellent
"Good value and quality"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Overall - great. My wife and I had a swim-up room which was a boon. Beds are rather hard but we got used to them. Cheap food across the road. Quiet and we almost had the large pool to ourselves! Not close to beach but free hourly transit service and free sun loungers/umbrellas. Our children and we enjoyed the free breakfast and wi-fi.
Genuine Expedia guest review
Other trip Dec 4, 2012
Mark
AU
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was really a good experience with this hotel and staff. The location and area is too good, the only thing is its too far from airport.
Genuine Expedia guest review
Other trip Nov 24, 2012
A Traveler
IN
5.0 / 5Outstanding
"Great for Families"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Family of six, stayed 10 nights. We stayed in three Nalina Classic rooms. Rooms were in excellent order, clean and air conditioning worked very well. The pool is excellent and the fitness room well-equipped. We enjoyed the Buffet Breakfast each morning; no complaints. The hotel is a 10 minute walk to the beach, and Kata Square. Shuttle bus to beach provided, but was sometimes hard to catch - seemed to be a loose schedule. Free WIFI is next to useless, except around 3 am!!! Overall we enjoyed our stay at Alpina immensely and would happily recommend it to families.
Genuine Expedia guest review
Other trip Nov 18, 2012
Michael
AU
4.0 / 5Excellent
"Lovey hotel for all"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is quite big and our room was towards the back so it was a bit far especially from breakfast in the mornings. There was some building work opposite which created some noise and the temporary accommodation they have built for the workers isn't the most scenic view! Having said that we were really pleased with our stay. The food was great and not too expensive. The pool was lovely but didn't catch the sun in the afternoon. There was a free bus to the beach which took about 5 minutes. Beach is awesome, clean tidy and stunning. The drinks reception on the Thursday evening was a nice touch. Breakfast was very nice. We used the hotel taxi service to collect us from the airport, took the stress away and was good value. We also used the lady in reception to book our day trips, she was very helpful. Overall a lovely hotel in a really good area for couples and families
Genuine Expedia guest review
Other trip Nov 9, 2012
A Traveler
GB
5.0 / 5Outstanding
"Great location, great facilities, great relaxation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This resort complex is in an excellent location and has all you need for a great holiday. The staff are helpful and the services make for a lovely lot of options. We paid for the basic Classic room and were VERY pleased - it was an excellent size and a great bathroom. The weekly Welcome Cocktail evening was a lovely touch. The on-site Gaia Spa is very good and just out of the door is a street with the Thai massage services at great local prices. Like all the hotels at Kata beach, you are not on the beach but the hourly shuttle bus works well and the hotels spot on the beach is just excellent
Genuine Expedia guest review
Other trip Oct 28, 2012
Barbara
AU
4.0 / 5Excellent
"Lovely pool area"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The pool was a lovely area its just a shame that it doesnt open until 10am and closes again at 7pm. You couldnt get pool towels before even on request. We had 3 people staying in our but everyday i had to call down to the office to get a third bath towel. The hotel from the street view needed a good paint and to be renovated but once you are thru the lobby it was quite nice. Its in a great location with only a short walk to the beach. The staff spoke great english and i had no trouble explaining things. Do not stay here if you need internet access. The wifi was constantly down and the only place you could get a decent signal was the foyer. Not convinient for a supposed 4.5 start hotel.
Genuine Expedia guest review
Other trip Oct 26, 2012
jane
AU
3.0 / 5Good
"Love Phuket"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
Pool acces room was a lifestyle, started in building 4... Very dated/run down. Helpful staff moved us to building 3 without hesitation, much better location and updated facilities. Great location if you don't want to be in the main crowd at Patong. We hire scooters and only a short ride to anywhere...
Genuine Hotels.com guest review
8 night romance trip Oct 12, 2012
Rob
AU
5.0 / 5Outstanding
"Too good to miss this place!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We had a wonderful time, staff were fantastic, from cleaning through to Managers. Meals at resort superb. Pool was a joy. No trouble in recommending at all. Peaceful away from hustle of Patong, excellent for family's..We will be back.
Genuine Expedia guest review
Other trip Oct 21, 2012
Neil & Vicki
AU
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