All hotels in Toronto, Ontario, Canada
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
118 Yorkville Ave, Toronto, ON, M5R1C2, Canada, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.5 / 5Excellent

Score breakdown (from 51 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.5
  • Comfort
    4.6
  • Condition
    4.4
  • Neighborhood
    4.6
  • < Previous
  • Page 1 of 2
  • Next >
5.0 / 5Outstanding
"Love this hotel!!"
Love this hotel!! The service is great
Genuine Hotels.com guest review
2 night romance trip Jun 4, 2015
carol
US
5.0 / 5Outstanding
"Yorkville"
This is a great area HOWEVER there is massive construction going on. There is daytime jackhammer noise everywhere and they work Saturday too starting at 8 AM. Buyer be war,
Genuine Expedia guest review
Other trip May 12, 2015
KCJerry
US
3.0 / 5Good
"Overrated, and underfacilitated. This is not a 5*!"
Alleged to be one of the better hotels in Toronto, but I think that indicates how poor the hotels are in Toronto more than anything else. Good restaurant in the lobby, but everything else is really standard and mundane. No art of the walls, basic beds and amenities. The pool is in a basement as too small to swim in, so it's basically a large bathtub. There are 4 people who work at the hotel, so service takes 35-40 minutes. And, the neighbourhood is full of construction! Noise, pollution, tough to access, and terrible views. Don't stay here. Check out the ShangriLa or Ritz.... much better value for money.
Genuine Hotels.com guest review
1 night romance trip Apr 25, 2015
neeraj
US
5.0 / 5Outstanding
"Luxury/Friendly Staff/ Nice Amenties"
Staff was very friendly and helpful. Cool gadgets in room including television in the bathroom mirror.
Genuine Expedia guest review
Other trip May 3, 2015
Love2Travel
US
5.0 / 5Outstanding
What a nice hotel! As my 10 year old says, they make you feel so welcome. Great location to shops and the ROM! The spa was small but very well appointed. From a tv impeded in bathroom mirror to electronic controls near bed to shut curtains and lights, the hotel rooms are exceptionally well appointed. Great in room nesspresso too.
Genuine Expedia guest review
Other trip Apr 3, 2015
A Traveler
US
5.0 / 5Outstanding
"quiet gem"
only one night, but a wonderful hotel in the heart of the city. Restaurant was quiet, service was attentive but discreet.
Genuine Hotels.com guest review
1 night family trip Oct 11, 2014
Stephen
US
5.0 / 5Outstanding
"Loved it"
Booked this hoping it would be an oasis on a stressful and hectic trip and wow did it deliver. I loved everything about the hotel. They even accommodated and early check in at the last minute. The rooms are lovely and large, the bathroom was incredible, and the bed was comfy. Room service came quickly. Staff was delightful. My only complaint is the overhead lights in the bath and dressing room part. It's a small gripe--it's just really unflattering. :)
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
Megan
US
4.0 / 5Excellent
"Nice hotel, great staff, room service not so good."
Room service, is not so good. Breakfast, grapefruit was rotten, cappuccino was cold and way too much foam.
Genuine Expedia guest review
Other trip Aug 21, 2014
Blaine
US
4.0 / 5Excellent
Great place. My new hotel for Toronto. So much better than 4S.
Genuine Expedia guest review
Other trip Jul 22, 2014
A Traveler
US
5.0 / 5Outstanding
In addition to the accommodation, we had a special occasion dinner in the restaurant with a number of guests and that was to the same high standard as the hotel services.
Genuine Venere guest review
Other trip Jun 24, 2014
A Traveler
US
4.0 / 5Excellent
"Great location, outstanding staff, room OK."
Very friendly and efficient staff. Good but not outstanding room. Business center not up to standards of a high end hotel. Good but not exceptional food, lively bar. Charged for 3 nights parking for 2 night stay. Luxurious, extra deep marble tub didn't hold water. Comfortable king size bed, quiet.
Genuine Expedia guest review
Other trip Apr 28, 2014
Red
US
4.0 / 5Excellent
"located near best shops in town"
You are walking distance from all the best shops in town! My room was clean and spacious for a one king bedroom. The view wasn't the best (parking lot) but the comfort of the room made up for that. The fitness center is clean. Overall, my stay at Hazelton was fantastic!
Genuine Hotels.com guest review
4 night business trip Nov 18, 2013
Michelle
US
4.0 / 5Excellent
"Great location, but room was noisy"
Good location, great looking room, but too much noise coming in from the outside! And I'm used to noise being from NYC.
Genuine Hotels.com guest review
1 night trip Sep 25, 2013
N
US
4.0 / 5Excellent
"#Bieberfever!"
Our stay was notable for the presence of Justin Bieber in the hotel for nearly the length of our stay. That meant the entrance was swarmed with young girls, camera crews and the Bieb's security. The staff could have done more to make it easy to come and go, but otherwise it was an amusing diversion. It's a beautiful hotel, as advertised. One Restaurant is entrancing; eat outside if you can. Only complaint: it rained one night and morning. Our room was supposed to have umbrellas. It didn't. The staff promised to provide but never did.
Genuine Expedia guest review
Other trip Aug 4, 2013
Jim
US
5.0 / 5Outstanding
"nice neighborhood of boutiques and restaurants"
Quiet rooms, wonderful location midst many great restaurants and boutiques as well as a nice residential neighborhood good for taking walks. Attentive staff, very good service.
Genuine Hotels.com guest review
2 night trip Jul 26, 2013
Claudia
US
5.0 / 5Outstanding
"Outstanding Hotel!"
A great overall experience! Absolutely wonderful!!!
Genuine Expedia guest review
Other trip Jun 2, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Hotel!!!"
The Hazelton was a gem - exceptional service, spacious and quiet rooms, located perfectly for exploring either by car or on foot.
Genuine Expedia guest review
Other trip May 12, 2013
d.
US
5.0 / 5Outstanding
"Greatest Hotel in Toronto"
I have stayed in many great hotels in the world and the Hazelton may be the best ever.
Genuine Hotels.com guest review
1 night trip Nov 24, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Quality of service"
Front desk very well trained. Accommodating
Genuine Hotels.com guest review
2 night romance trip Aug 21, 2015
Deborah
CA
5.0 / 5Outstanding
"Classy Timeless hotel"
Fabulous location. Very hospitable staff and superb restaurant with patio. Prime spot for celeb sitings.
Genuine Hotels.com guest review
1 night trip Aug 5, 2015
A Traveler
CA
5.0 / 5Outstanding
"One of Yorville's Gems"
Contemporary hotel with great spa and restaurant. Right in the middle of Yorkvilles trendy shopping and dinning district. Hotel staff were very responsive and professional. Great patio for people watching!
Genuine Hotels.com guest review
1 night trip Aug 6, 2015
A Traveler
CA
5.0 / 5Outstanding
"Boutique gem in Yorkville."
Great location in the heart of Yorkville which unfortunately is having most of its streets rebuilt. Very noisy now but we were accommodated with a more deluxe room away from the noise with a modest surcharge. Medium sized boutique hotel. Beautiful furnishings, details and attentive somewhat service. The bar and restaurant are exceptional but pricey. The rooms with the balconies really enhance the rooms and are worth seeking out.
Genuine Hotels.com guest review
3 night family trip Jul 9, 2015
Leon
CA
5.0 / 5Outstanding
"Anniversary fun"
Awesome 15th anniversary getaway. Thoroughly enjoyed everything about the hotel, including restaurant, bar, pool and work-out facilities. Location is perfect. Setting made for a romantic stay for my wife and I. Hotel staff made us feel very welcome. Great overall experience. We look forward to our next visit.
Genuine Hotels.com guest review
1 night romance trip Jul 1, 2015
Laszlo
CA
5.0 / 5Outstanding
"Beautiful hotel"
There is a $12 Facility Charge that covers internet access as well as water and soft drinks.
Genuine Expedia guest review
Other trip May 28, 2015
A Traveler
CA
4.0 / 5Excellent
"Great boutique hotel in Yorkville!"
The Hazelton was great - super comfortable bed, a beautiful room and a great bathroom. However there was major construction on the street - granted, it wasn't the hotel's fault but it was a factor in not having the best experience possible.
Genuine Hotels.com guest review
1 night romance trip Apr 21, 2015
Stephan
CA
5.0 / 5Outstanding
"Great experience"
Staff was incredibly helpful, and even surprised me with a birthday cake, which was unexpected. Beautiful rooms, and great balcony.
Genuine Expedia guest review
Other trip Apr 27, 2015
Rudy
CA
5.0 / 5Outstanding
"24 HOUR POOL."
Amazing, love that the pool and spa were open 24 hours.
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
Anthony
CA
5.0 / 5Outstanding
"Luxury in The City"
This hotel defines " Luxury "! The service you receive is exceptional to say the least. If you are looking to stay somewhere where your every need will be looked after , this is the place for you! You can tell why the stars choose this location once you step into your room! Wow! Thank you for an excellent stay!
Genuine Expedia guest review
Other trip Jan 25, 2015
Zach
CA
5.0 / 5Outstanding
"Great Spot to stay in Yorkville"
Excellent room and staff and dining room. An expensive place to stay. Right in the middle of Yorkville. Close to many shops, restaurants, art galleries ect. We have no comparison to some of the other high end Hotels in the area and will try a few before we go back just to get a better idea of what is available at this price point.
Genuine Expedia guest review
Other trip Dec 8, 2014
A Traveler
CA
5.0 / 5Outstanding
"Nice Hotel"
Modern and really nice hotel. Nice and quiet during the winter too
Genuine Expedia guest review
Other trip Dec 1, 2014
Jbarks
CA
3.0 / 5Good
"There are better 5 stars in Toronto"
Underwhelming experience..... Staff was short and relatively inattentive Calls to housekeeping left service times to be desired
Genuine Expedia guest review
Other trip Oct 27, 2014
A Traveler
CA
3.0 / 5Good
"Not in level a five star hotel"
I reserved this hotel because of location and meet my satisfaction in this respect
Genuine Expedia guest review
Other trip Sep 29, 2014
A Traveler
CA
3.0 / 5Good
"Unbeatable location but getting a bit tired"
Look, the location is flawless. Nobody can argue that point. That said, its a thousand bucks a night. You can have a great location and a much more up to date hotel for six-to-seven hundred (the new Shangri-La). If you can stomach the financial district the new Trump is pretty spectacular as well. Don't get me wrong, "The Haze" is still very nice but its getting a bit tired and is going to have to re-invent itself a bit in the coming years or it will start losing customers.
Genuine Hotels.com guest review
1 night trip Aug 29, 2014
A Traveler
CA
5.0 / 5Outstanding
"high end boutique hotel in Yorkville in Toronto"
Experience of this hotel was excellent. Quiet in a busy area and service was top notch.
Genuine Expedia guest review
Other trip Aug 25, 2014
Business Travel
CA
5.0 / 5Outstanding
"Wow, the service was incredible."
The best experience I've ever had staying in a hotel.
Genuine Expedia guest review
Other trip Aug 11, 2014
John
CA
5.0 / 5Outstanding
"wonderful stay in Toronto"
The Concierge was very helpful, and the restaurant ONE is excellent.
Genuine Expedia guest review
Other trip Aug 7, 2014
Mayumi
HK
4.0 / 5Excellent
"Staff were excellent."
We had a great night. Great location and beautiful hotel.
Genuine Expedia guest review
Other trip Jun 28, 2014
A Traveler
CA
5.0 / 5Outstanding
"Great stay"
Another great night in Toronto thanks to this amazing hotel!
Genuine Hotels.com guest review
1 night business trip Mar 26, 2014
A Traveler
CA
5.0 / 5Outstanding
I had a great time, the only thing I did not like was that stored did not open early I had to wait around for them, but if I had looked up the information before hand would of helped
Genuine Hotels.com guest review
2 night romance trip Mar 21, 2014
Theresa Caravaggio
CA
5.0 / 5Outstanding
"Can't beat heated bathroom floors"
courteous and helpful staff, luxurious rooms, amenities available, ideal location to meet my needs. Bathroom was awesome - TV built into the mirror, heated floor, rainfall shower and huge tub!
Genuine Hotels.com guest review
1 night business trip Mar 16, 2014
A Traveler
CA
5.0 / 5Outstanding
"Top-Shelf Hotel"
Spectacular. Stunning. Five-Star, all the way!
Genuine Hotels.com guest review
1 night business trip Nov 30, 2013
A Traveler
CA
5.0 / 5Outstanding
"The Best!"
I've had the privilege of staying in some fine 5 star hotels in Banff, Toronto, Montreal and Ottawa. This one was the absolute best, bar none. The staff - genuinely friendly and could not do enough for you and in such a gracious manner. Fine linens, huge towels, comfy chair/couch, free water, soda, fancy teas & coffee; drapes and lights at the touch of a button, complimentary shoe shine daily, super fast and delicious room service (complete with an orchid) - all in such luxury within walking distance of everything. Bonus - as a woman traveling alone I felt utterly safe and that meant a lot to me.
Genuine Expedia guest review
Other trip Oct 22, 2013
Maureen
CA
5.0 / 5Outstanding
"Hazelton Hotel a Yorkville treat."
Hazelton Hotel is an excellent hotel. Great staff and the room was beautiful.
Genuine Expedia guest review
Other trip May 9, 2013
A Traveler
CA
1.0 / 5Poor
"stuck in elevator"
don't trust the elevators in this building. we were stuck for 30mins without a working intercom and all they did for us was a small credit. Terrible! Will never go back!
Genuine Hotels.com guest review
1 night trip Mar 30, 2013
colin
CA

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"テラスが最高です。 スイートルーム放浪記"
トロントでも最高の立地を誇るおしゃれなホテル。ホテルがあるヨークヴィルは小さな一角だが、 一流ブランドからおしゃれな雑貨、素敵なレストランなどが揃っており、特に、春から秋にかけては テラスがあちこちに出てすごくいい雰囲気です。 そのなかでもこのホテルのテラスは一番人気で、ここを運営するレストランONEは料理のクオリティも大変良い。私はこのテラスで毎日仕事の前に朝食をとるのを一番の楽しみにしています。 ホテルのオペレーションは経営がマンションデベロッパーのせいか、素人くさいと所もありますが 部屋はシックな感じで、クローゼットとバスルームが広く快適です。隣にギャラリーもやっているようで、室内や廊下にかかっている絵もすごくセンスが良いものが揃っています。
Genuine Expedia guest review
Other trip Jun 28, 2013
スイートルーム放浪記
JP
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night business trip Apr 9, 2015
Henry
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Mar 28, 2015
A Traveler
US
4.0 / 5Excellent
Genuine Venere guest review
Other trip Jan 6, 2015
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Sep 13, 2012
Hazleton
US
5.0 / 5Outstanding
"Beautiful hotel with great shopping nearby."
Genuine Expedia guest review
Other trip Nov 18, 2013
A Traveler
CA
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 2
  • Next >