All hotels in Toronto, Ontario, Canada
1 room, 2 adults
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118 Yorkville AveTorontoONM5R1C2Canada, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.6 / 5Outstanding

Score breakdown (from 66 reviews)

  • Amenities
    Great amenities
  • Pool
    Great pool
  • Vibe
    Awesome vibe
  • Service
    Fantastic service
  • Bar and Beverages
    Standard bar
  • Value for money
    Poor value for money
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5.0 / 5Outstanding
Exceptional service amenities location - great spot
Genuine Expedia guest review
Other trip Nov 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel in an upscale neighborhood."
Overall outstanding hotel and experience. Terrific staff and amenities.
Genuine Expedia guest review
Other trip Jul 23, 2015
A Traveler
US
3.0 / 5Good
"Great location, but construction everywhere"
The hotel is in a great location, the middle of shopping for Toronto and some nice restaurants nearby. I chose the small boutique style to avoid the "big" hotel challenges. The Hazleton is beautifully decorated and with so few rooms, feels very intimate. However, the hotel is in the middle of a construction zone. The main street is closed to traffic so finding the hotel and parking was very difficult. I defaulted to parking in a city lot and carrying my bags a couple of blocks. My room overlooked a dumpster on a back alley. It did have a balcony and lovely furniture, but an office was directly opposite along with the loading dock of the other building. The construction teams started at 7am. No sleeping in. The real issue, in the same block a building is being demolished. It was so loud in my room that it was impossible to even talk on the phone. I went to the very pretty spa and pool and the sound carried through into there as well. I expressed my issues at the front desk at check out and the waived the $12/day facility charge and offered an upgrade if I came back. I think the management should have offered compensation or a significant reduced rate for the days of the demolition. At the very least I would like to have been advised of the noise issues by the staff on check in. For over $1,000 for 2 nights this is not up to par. Disappointing as I am sure that the hotel can be lovely, just was not for me.
Genuine Expedia guest review
Other trip Jun 25, 2015
Charlotte
US
5.0 / 5Outstanding
"Love this hotel!!"
Love this hotel!! The service is great
Genuine Hotels.com guest review
2 night romance trip Jun 4, 2015
carol
US
5.0 / 5Outstanding
"Yorkville"
This is a great area HOWEVER there is massive construction going on. There is daytime jackhammer noise everywhere and they work Saturday too starting at 8 AM. Buyer be war,
Genuine Expedia guest review
Other trip May 12, 2015
KCJerry
US
3.0 / 5Good
"Overrated, and underfacilitated. This is not a 5*!"
Alleged to be one of the better hotels in Toronto, but I think that indicates how poor the hotels are in Toronto more than anything else. Good restaurant in the lobby, but everything else is really standard and mundane. No art of the walls, basic beds and amenities. The pool is in a basement as too small to swim in, so it's basically a large bathtub. There are 4 people who work at the hotel, so service takes 35-40 minutes. And, the neighbourhood is full of construction! Noise, pollution, tough to access, and terrible views. Don't stay here. Check out the ShangriLa or Ritz.... much better value for money.
Genuine Hotels.com guest review
1 night romance trip Apr 25, 2015
neeraj
US
5.0 / 5Outstanding
"Luxury/Friendly Staff/ Nice Amenties"
Staff was very friendly and helpful. Cool gadgets in room including television in the bathroom mirror.
Genuine Expedia guest review
Other trip May 3, 2015
Love2Travel
US
5.0 / 5Outstanding
What a nice hotel! As my 10 year old says, they make you feel so welcome. Great location to shops and the ROM! The spa was small but very well appointed. From a tv impeded in bathroom mirror to electronic controls near bed to shut curtains and lights, the hotel rooms are exceptionally well appointed. Great in room nesspresso too.
Genuine Expedia guest review
Other trip Apr 3, 2015
A Traveler
US
5.0 / 5Outstanding
"quiet gem"
only one night, but a wonderful hotel in the heart of the city. Restaurant was quiet, service was attentive but discreet.
Genuine Hotels.com guest review
1 night family trip Oct 11, 2014
Stephen
US
5.0 / 5Outstanding
"Loved it"
Booked this hoping it would be an oasis on a stressful and hectic trip and wow did it deliver. I loved everything about the hotel. They even accommodated and early check in at the last minute. The rooms are lovely and large, the bathroom was incredible, and the bed was comfy. Room service came quickly. Staff was delightful. My only complaint is the overhead lights in the bath and dressing room part. It's a small gripe--it's just really unflattering. :)
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
Megan
US
4.0 / 5Excellent
"Nice hotel, great staff, room service not so good."
Room service, is not so good. Breakfast, grapefruit was rotten, cappuccino was cold and way too much foam.
Genuine Expedia guest review
Other trip Aug 21, 2014
Blaine
US
4.0 / 5Excellent
Great place. My new hotel for Toronto. So much better than 4S.
Genuine Expedia guest review
Other trip Jul 22, 2014
A Traveler
US
5.0 / 5Outstanding
In addition to the accommodation, we had a special occasion dinner in the restaurant with a number of guests and that was to the same high standard as the hotel services.
Genuine Venere guest review
Other trip Jun 24, 2014
A Traveler
US
4.0 / 5Excellent
"Great location, outstanding staff, room OK."
Very friendly and efficient staff. Good but not outstanding room. Business center not up to standards of a high end hotel. Good but not exceptional food, lively bar. Charged for 3 nights parking for 2 night stay. Luxurious, extra deep marble tub didn't hold water. Comfortable king size bed, quiet.
Genuine Expedia guest review
Other trip Apr 28, 2014
Red
US
4.0 / 5Excellent
"located near best shops in town"
You are walking distance from all the best shops in town! My room was clean and spacious for a one king bedroom. The view wasn't the best (parking lot) but the comfort of the room made up for that. The fitness center is clean. Overall, my stay at Hazelton was fantastic!
Genuine Hotels.com guest review
4 night business trip Nov 18, 2013
Michelle
US
4.0 / 5Excellent
"Great location, but room was noisy"
Good location, great looking room, but too much noise coming in from the outside! And I'm used to noise being from NYC.
Genuine Hotels.com guest review
1 night trip Sep 25, 2013
N
US
4.0 / 5Excellent
"#Bieberfever!"
Our stay was notable for the presence of Justin Bieber in the hotel for nearly the length of our stay. That meant the entrance was swarmed with young girls, camera crews and the Bieb's security. The staff could have done more to make it easy to come and go, but otherwise it was an amusing diversion. It's a beautiful hotel, as advertised. One Restaurant is entrancing; eat outside if you can. Only complaint: it rained one night and morning. Our room was supposed to have umbrellas. It didn't. The staff promised to provide but never did.
Genuine Expedia guest review
Other trip Aug 4, 2013
Jim
US
5.0 / 5Outstanding
"nice neighborhood of boutiques and restaurants"
Quiet rooms, wonderful location midst many great restaurants and boutiques as well as a nice residential neighborhood good for taking walks. Attentive staff, very good service.
Genuine Hotels.com guest review
2 night trip Jul 26, 2013
Claudia
US
5.0 / 5Outstanding
"Outstanding Hotel!"
A great overall experience! Absolutely wonderful!!!
Genuine Expedia guest review
Other trip Jun 2, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Hotel!!!"
The Hazelton was a gem - exceptional service, spacious and quiet rooms, located perfectly for exploring either by car or on foot.
Genuine Expedia guest review
Other trip May 12, 2013
d.
US

The following English reviews were posted by hotel guests from other countries:

5.0 / 5Outstanding
"Shame about the view"
Amazing room, but Super 8 motel view of brick wall.... Curtains closed for duration of stay
Genuine Hotels.com guest review
1 night romance trip Feb 20, 2016
christopher
CA
5.0 / 5Outstanding
"Toronto"
Great hotel
Genuine Hotels.com guest review
2 night romance trip Jan 14, 2016
A Traveler
CA
4.0 / 5Excellent
"Beautiful hotel with a bad smell on the main floor"
The rooms are fantastic, the staff are all great. Unfortunately, the main floor had an odour. Probably from a dirty mop that was used to wash the floors. Very disappointed in the new furniture in the bar. It's become too formal now. Not a place to take a date or have an intimate meeting or discussion. The menu is one of the worst in the city. Nothing to share, every item is complicated with too many ingredients. The previous bar menu from a year ago was much better!
Genuine Expedia guest review
Other trip Dec 11, 2015
Mitchell
CA
5.0 / 5Outstanding
"Very roomy with a bathroom to die for"
Lots of space in the bedroom area with a balcony. With the doors closed you can't hear any of the outside noise. The bathroom is amazing with deep soaker tub and separate shower.
Genuine Expedia guest review
Other trip Oct 11, 2015
Graeme
CA
5.0 / 5Outstanding
I HAVE ENJOYED THE MOST AND THE ENTIRE FACILITY IS PERFECT TO STAY.
Genuine Expedia guest review
Other trip Sep 19, 2015
A Traveler
CA
4.0 / 5Excellent
"Quality of service"
Front desk very well trained. Accommodating
Genuine Hotels.com guest review
2 night romance trip Aug 21, 2015
Deborah
CA
5.0 / 5Outstanding
"Classy Timeless hotel"
Fabulous location. Very hospitable staff and superb restaurant with patio. Prime spot for celeb sitings.
Genuine Hotels.com guest review
1 night trip Aug 5, 2015
A Traveler
CA
5.0 / 5Outstanding
"One of Yorville's Gems"
Contemporary hotel with great spa and restaurant. Right in the middle of Yorkvilles trendy shopping and dinning district. Hotel staff were very responsive and professional. Great patio for people watching!
Genuine Hotels.com guest review
1 night trip Aug 6, 2015
A Traveler
CA
5.0 / 5Outstanding
"Construction work!!"
Construction work around the hotel starts at 7am. We stayed last year and we had the same issue! The hotel should warn potential guests of the noise, road closure as it's not going to end any time soon!
Genuine Expedia guest review
Other trip Jul 25, 2015
A Traveler
CA
5.0 / 5Outstanding
"Boutique gem in Yorkville."
Great location in the heart of Yorkville which unfortunately is having most of its streets rebuilt. Very noisy now but we were accommodated with a more deluxe room away from the noise with a modest surcharge. Medium sized boutique hotel. Beautiful furnishings, details and attentive somewhat service. The bar and restaurant are exceptional but pricey. The rooms with the balconies really enhance the rooms and are worth seeking out.
Genuine Hotels.com guest review
3 night family trip Jul 9, 2015
Leon
CA
5.0 / 5Outstanding
"Anniversary fun"
Awesome 15th anniversary getaway. Thoroughly enjoyed everything about the hotel, including restaurant, bar, pool and work-out facilities. Location is perfect. Setting made for a romantic stay for my wife and I. Hotel staff made us feel very welcome. Great overall experience. We look forward to our next visit.
Genuine Hotels.com guest review
1 night romance trip Jul 1, 2015
Laszlo
CA
5.0 / 5Outstanding
"Beautiful hotel"
There is a $12 Facility Charge that covers internet access as well as water and soft drinks.
Genuine Expedia guest review
Other trip May 28, 2015
A Traveler
CA
4.0 / 5Excellent
"Great boutique hotel in Yorkville!"
The Hazelton was great - super comfortable bed, a beautiful room and a great bathroom. However there was major construction on the street - granted, it wasn't the hotel's fault but it was a factor in not having the best experience possible.
Genuine Hotels.com guest review
1 night romance trip Apr 21, 2015
Stephan
CA
5.0 / 5Outstanding
"Great experience"
Staff was incredibly helpful, and even surprised me with a birthday cake, which was unexpected. Beautiful rooms, and great balcony.
Genuine Expedia guest review
Other trip Apr 27, 2015
Rudy
CA
5.0 / 5Outstanding
"24 HOUR POOL."
Amazing, love that the pool and spa were open 24 hours.
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
Anthony
CA
5.0 / 5Outstanding
"Luxury in The City"
This hotel defines " Luxury "! The service you receive is exceptional to say the least. If you are looking to stay somewhere where your every need will be looked after , this is the place for you! You can tell why the stars choose this location once you step into your room! Wow! Thank you for an excellent stay!
Genuine Expedia guest review
Other trip Jan 25, 2015
Zach
CA
5.0 / 5Outstanding
"Great Spot to stay in Yorkville"
Excellent room and staff and dining room. An expensive place to stay. Right in the middle of Yorkville. Close to many shops, restaurants, art galleries ect. We have no comparison to some of the other high end Hotels in the area and will try a few before we go back just to get a better idea of what is available at this price point.
Genuine Expedia guest review
Other trip Dec 8, 2014
A Traveler
CA
5.0 / 5Outstanding
"Nice Hotel"
Modern and really nice hotel. Nice and quiet during the winter too
Genuine Expedia guest review
Other trip Dec 1, 2014
Jbarks
CA
3.0 / 5Good
"There are better 5 stars in Toronto"
Underwhelming experience..... Staff was short and relatively inattentive Calls to housekeeping left service times to be desired
Genuine Expedia guest review
Other trip Oct 27, 2014
A Traveler
CA
3.0 / 5Good
"Not in level a five star hotel"
I reserved this hotel because of location and meet my satisfaction in this respect
Genuine Expedia guest review
Other trip Sep 29, 2014
A Traveler
CA
3.0 / 5Good
"Unbeatable location but getting a bit tired"
Look, the location is flawless. Nobody can argue that point. That said, its a thousand bucks a night. You can have a great location and a much more up to date hotel for six-to-seven hundred (the new Shangri-La). If you can stomach the financial district the new Trump is pretty spectacular as well. Don't get me wrong, "The Haze" is still very nice but its getting a bit tired and is going to have to re-invent itself a bit in the coming years or it will start losing customers.
Genuine Hotels.com guest review
1 night trip Aug 29, 2014
A Traveler
CA
5.0 / 5Outstanding
"high end boutique hotel in Yorkville in Toronto"
Experience of this hotel was excellent. Quiet in a busy area and service was top notch.
Genuine Expedia guest review
Other trip Aug 25, 2014
Business Travel
CA
5.0 / 5Outstanding
"Wow, the service was incredible."
The best experience I've ever had staying in a hotel.
Genuine Expedia guest review
Other trip Aug 11, 2014
John
CA
5.0 / 5Outstanding
"wonderful stay in Toronto"
The Concierge was very helpful, and the restaurant ONE is excellent.
Genuine Expedia guest review
Other trip Aug 7, 2014
Mayumi
HK
4.0 / 5Excellent
"Staff were excellent."
We had a great night. Great location and beautiful hotel.
Genuine Expedia guest review
Other trip Jun 28, 2014
A Traveler
CA
5.0 / 5Outstanding
"Great stay"
Another great night in Toronto thanks to this amazing hotel!
Genuine Hotels.com guest review
1 night business trip Mar 26, 2014
A Traveler
CA
5.0 / 5Outstanding
I had a great time, the only thing I did not like was that stored did not open early I had to wait around for them, but if I had looked up the information before hand would of helped
Genuine Hotels.com guest review
2 night romance trip Mar 21, 2014
Theresa Caravaggio
CA
5.0 / 5Outstanding
"Can't beat heated bathroom floors"
courteous and helpful staff, luxurious rooms, amenities available, ideal location to meet my needs. Bathroom was awesome - TV built into the mirror, heated floor, rainfall shower and huge tub!
Genuine Hotels.com guest review
1 night business trip Mar 16, 2014
A Traveler
CA
5.0 / 5Outstanding
"Top-Shelf Hotel"
Spectacular. Stunning. Five-Star, all the way!
Genuine Hotels.com guest review
1 night business trip Nov 30, 2013
A Traveler
CA
5.0 / 5Outstanding
"The Best!"
I've had the privilege of staying in some fine 5 star hotels in Banff, Toronto, Montreal and Ottawa. This one was the absolute best, bar none. The staff - genuinely friendly and could not do enough for you and in such a gracious manner. Fine linens, huge towels, comfy chair/couch, free water, soda, fancy teas & coffee; drapes and lights at the touch of a button, complimentary shoe shine daily, super fast and delicious room service (complete with an orchid) - all in such luxury within walking distance of everything. Bonus - as a woman traveling alone I felt utterly safe and that meant a lot to me.
Genuine Expedia guest review
Other trip Oct 22, 2013
Maureen
CA
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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