From arrival to departure perfect personalized serviceGenuine Expedia guest review
From arrival to departure perfect personalized serviceGenuine Expedia guest review
From arrival to departure perfect personalized serviceGenuine Expedia guest review
"First class all the way"
This is a must when vacationing in Boracay. Discovery Shores is first class all the way. Their staff will please and treat you like royalties. My only gripe was internet connection. Internet slow or no connection inside room. Have to request new userid and password everytime or do online by reception desk.Genuine Expedia guest review
"Excellent location and service"
This was my second stay here and it was just as good as last time. Excellent staff and very accomodating and hospitable. Great hotel right on the famous White Beach of Boracay. Spa services were also excellent as well as dinner at the Indigo. Would stay here over and over again!!Genuine Expedia guest review
Overall it was a Very Good and comfortable stay. Hotel staff was very much generous to help you in all the possible way. In Short, I would recommend this hotel to everyone visting Boracay.Genuine Expedia guest review
Having been in the hospitality business and a trainer in customer service for many years, this resort blew me away. I cannot say enough about the politeness and service of the staff. All hotels should have this type of customer service training that Discovery Shores obviously makes a priority among it's staff members. We arrived in Kalibo and were […] picked up by private van for approx 1 hour trip to Caticlan. We were escorted to their welcome facility where we boarded the boat (or ferry?) to the island. Already the customer service from the van driver, to the welcoming staff, to the ship's staff was all outstanding. Upon arrival to resort we were immediately taken to our suite where we checked in. No front desk check in here! The accommodations are outstanding, clean, and comfortable. Within 2 minutes a staff member showed up for our foot baths. Restaurants, food, and service is first class and friendly. The beach is clean and well maintained. The beach side service, or butlers, will take care of anything you need. Ours helped us arrange boat excursions, kayaking, and recommended shops in the city. They were all amazing and offered the best customer service I have ever experienced anywhere. Would I go back? Definitely! Read moreGenuine Expedia guest review
Warm sincere service from the staff. They will make you feel at home by telling you their names, greet you sincerely. When you request them to send you to D-mall (shopping and F&B area), they send you whenever there is available van, you don't have to wait for certain timing. Will definitely return to this hotel again.Genuine Hotels.com guest review
"hotel right on the beach"
very well trained staff. being a hotelier.and travelled around many countries, this was my best experience ever. all good things come together in this hotel, location, climate, beach quality, hospitality . definitely first choice boracay without a second thought.👍Genuine Expedia guest review
"Great service and comfort"
No stress from airport to Hotel; great service upon check in and straight to the beach for a great holiday. . . .Genuine Expedia guest review
I stayed for 4 nights at this property. Every night there was a convention in the hotel and a huge marquee was set up... It was noisy and blocked the view from the bar... It made the hotel feel overcrowded... We were not warned about this on check in or given any sort of compensation... A massage or a few drinks wouldn't have gone astray to improve […] our moods on seeing this... It just didn't feel very relaxing... The hotel is also starting to show it's age... I wasn't impressed with the property at all... The pool looked dirty with cloudy water from all of the convention people being in it until midnight... It kept us awake and nobody asked the people to keep quiet... The staff are pleasant but not overly courteous... The beach butlers do a good job but if it is busy they need more staff... We waited 40 minutes just to put in an order for cocktails... It was again very disappointing... I stayed here 3 years ago and the property has definitely gone down hill in this time... Never again Discovery Shores... Oh and the air conditioning on the boat wasn't working on arrival... It was sweltering hog and none of the windows open... Read moreGenuine Expedia guest review
"Great location! Fantastic service!!"
Great location (quiet beach with white powdery sand). Fantastic service (staffs are always at your service. Love it when they serve me ice cold water after my swim. Complimentary shutter to anywhere along white beach makes it super convenient). Only complaint is the room (Hotels.com states that the junior suite comes with a separate bathtub and shower. […] Fact is most of the junior suites are without bathtub. However the hotel staff is nice enough to change my room to one with a bathtub from the second night onwards. But the room with the bathtub has aircon blowing directly at the bed which makes it freezing cold at night.) Read moreGenuine Hotels.com guest review
"Beachfront hotel with friendly staff"
Stayed here for 4 nights. Hotel transfer service from Caticlan was speedy and we felt very looked after right through to our in-room check in. Room furnished well with magazines, board game and nice touches like lovely welcome snacks and drinks, and a clothes rail for drying beachwear (so many hotels overlook this). Beachside bar, lounge and restaurants […] were lovely. Pool and jacuzzi good too (though it was cooler to swim in the sea). The only slight niggle was non-alcoholic drinks service away from the bar / pool was a bit slow (May well be us needing to adjust to the slower pace of island life!)..or just drink more cocktails which were speedily and expertly prepared during sunset & evening happy hours! Hotel also ran on demand shuttle bus down to DMall (shopping and restaurants) Top Tip : remember to keep enough cash on you to pay the various departure taxes 230 PHP each from Caticlan (domestic flight) plus 550 PHP each from Manila (intl flight). Note only main duty free shops take credit cards so take enough cash for buy snacks / drinks. Read moreGenuine Expedia guest review
"The best in Boracay"
Very good service for a small luxury hotel i stayed.Genuine Expedia guest review
The resort was beautiful, from the beach to the pool to the rooms, most things were perfect. Service was fantastic, very attentive. Wifi service in the rooms however was terrible which was a shame and internet overall was pretty bad - they had several issues while we were there having to restart servers.Genuine Hotels.com guest review
"awesome hotel staff"
we stayed for 5 days. the room and hotel are perfectly clean. service was more of spoiling all their guests with respect on staff greetings and carrying out your needs. while beside the beach you get loads of cold water and juice for free. the staff would come and clean your sun eyeglasses. security was of prime importance. amenities are very complete. […] one does not have to ask housekeeping…amenities are more than what you need. lots of extras. the location was a perfect spot…to go around and mingle with others. the hotel manager ms sing was doing a personal touch all the time on everybody. the gym was complete elliptical, treadmill, etc, towels and fruits. the pool was well chlorinated. on the last 2 days out of our 5 days stay, we just ate room service…good reasonably priced food compared to the dining places beside. from the airport gates on arrival, there were escorts and candies and water to make sure their guests are pampered! if its not for the hotel, my family wouldn't have enjoyed our vacation!!! Read moreGenuine Hotels.com guest review
+ the BEACHFRONT is beautiful!!! It's less touristy and away from the many vendors at Station 2 but the hotel offers free shuttle anytime so we go can always go there for more dining options + their kayak :) + convenient private airport transfer (airconditioned van and speedboat), + service was superb: they take your pictures for you, bring you drinks […] and snacks throughout the day, offer you evian mist, clean your sunglasses, fold your clothes and towels on the beach beds + attention to detail: they filled our room with rose petals since it was our honeymoon + welcome gift: they gave us a beach tote, small face-sunscreen, our picture on a wooden frame - breakfast was okay, toiletries were ordinary, a bit expensive Read moreGenuine Hotels.com guest review
Caticlan airport to boat by van is 5 mins, boat to Boracay Island is 10 mins, from island to hotel is 15 mins by van. Location is probably best in island, powdery sand in beachfront, crystal clear water.Rooms are modern, bed comfortable, clean, and with everything you expect in a 4 star hotel. Friendly staff, always greeting.Genuine Hotels.com guest review
Terrific hotel with excellent service. Love the little touches like animal shapes made from towels and local desserts for turndown service. Also love the service at the beach like sunglass cleaning, cucumber eye patch, etc. We have enjoy our stay and would be back.Genuine Hotels.com guest review
Loved the room, great view, great service and great islandGenuine Hotels.com guest review
"best service ever"
The service was perfect. Everything was ready when I needed it. Free complimentary food everyday including snacks, fruits and cakes. Free shuttle to where-ever you want to go anytime. Great location with quiet beautiful white sand beach.Genuine Hotels.com guest review
"Discovery shores blew us away!"
If you are considering a stay on Boracay beach then this place is a must. Situated a short walk along the beach to the hustle and bustle of station 2 it is the perfect place to relax, unwind and spoil yourself. The staff are so so helpful, friendly and nothing is too much trouble. We loved every aspect of this hotel and will defiantly return one day. Above […] and beyond our expectations. Thank you Dicovery Shores. Read moreGenuine Hotels.com guest review
"Excellent resort with best view"
We felt that we were in paradise. Resort and service is super duper great. Beach in front of the resort is widest along white beach and very clean. We saw many staff picking up rubbish by hands and combing the beach in the early morning. Very pleasant stay. We will definitely go back again.Genuine Hotels.com guest review
"Great Beach, Comfy Room"
Room quality and location is top notch. However, priding itself as a luxurious resort, it should set house rule that visiting guests should not be shouting and screaming at the pool, eating food in the pool, like what we get a lower tier holiday chalets. Quality infrastructure and friendly staff are very good, but a distinctly 5* resort should maintain […] peaceful ambience so that guests that pay such a premium room rates get peace of mind, and relax. Read moreGenuine Hotels.com guest review
The hotel staff are great, service and food is good and cocktails are great. Every night there were parties on the hotel private beach which makes it very noisy, rooms are good as long as you are not close to the neighbouring chickens (unless you want to wake up at 5am). Overall decent hotel although I would not rate it as one of the best in Asia.Genuine Hotels.com guest review
Excellent amenities. there were managers and staff who demonstrated praiseworthy traits in knowledge, skills and attitudes. Food especially breakfasts were delicious. location may be the best in boracay.Genuine Hotels.com guest review
"Best Hotel in Asia"
I've traveled through Canada, US which includes San Diego, Hawaii, Vegas, Cuba Mexico etc.. never had a staff so attentive and accommodating! Suite and property was extremely clean the the food was great. I would definitely go back to Discovery next time I visit Boracay!!!!Genuine Expedia guest review
"HAPPY AND SATISFIED CUSTOMER."
comfortable, pleasant, clean, light, and "home away from home" accommodation. services such as shower could be improved (emitted some unpleasant smell on one occasion) coffee making was great but No kettle for tea-drinkers customer service is excellent. credit goes to all staff individually and collectively.Genuine Expedia guest review
직원들이 너무 친절하여 다른 아쉬운 점들이 많이 없어졌습니다. 다만 수이트임에도 불구하고 개미와 바퀴벌레가 있던점은,,,,-_- 하루에 2~3번씩 청소를 해주는 이유를 알겠더군요. 경치가 좋아 썬베드에 있는 것은 좋았지만 방의 전망은 별로라 방에 머무는 시간이 적었습니다.Genuine Hotels.com guest review
"훌륭한 서비스와 아름다운 비치"
전체적으로 매우 만족했습니다. 깨끗한 룸과 한적하고 깨끗한 비치에 인접하게 바로 위치해 있어서 편안하고 만족스러운 여행이었습니다. 액티비티를 하기에는 걸어서 한 20분정도의 거리가 있긴하지만 그정도를 감수할만큼의 위치에 호텔내의 풀과 친절한 직원들의 서비스가 매우 인상적이었습니다.Genuine Hotels.com guest review
Great hotel, good food at the sands restaurant, should try the adobo and mango shake, very nice beach, and friendly services. Can't wait to come back again.Genuine Hotels.com guest review
여러가지 안내가 부족하여 불편을 겪은경우가 많았다 dmall 에서 40분을 기다리다 않아서 트라이시클을 타고 들어가서 왜 셔틀이 안오냐고 하니 전화를 해야 온다네...전혀 안내받지 못한 내용이고...체크아웃할땐 먹지도 않은 미니바를 비용이 청구되고....와이파이 잘 안되고 컴퓨터는 쓰지도 못하고..픽업도 안해줬고...Genuine Expedia guest review
서비스는 말할것도 없고 관리상태나 청결함 바로 앞이 바다인 것 까지 좋았는데 디몰과의 거리가 약간 멀었어요 하지만 셔틀이 언제나 대기하고 있어서 금방 타고 갈 수 있어서 좋았아요Genuine Hotels.com guest review
整體上來說，很棒，只是有小缺失，就是我們玩水上活動，有dvd，dvd轉交飯店時，那dvd是用白色袋子來裝，但飯店服務人員並沒有告知，直接放在床上，而且是放在棉被下，那個時候是中午退房前才放著，棉被是凌亂的，如果沒有仔細看，是不會發現，所以感覺上服務人員是故意，真是令人掃興。Genuine Hotels.com guest review
Had a pleasant stay, all staffs are friendly and helpful.Genuine Hotels.com guest review
붐비지않고 한적히 리조트내에서 휴양하기좋았어요 객실청결상태좋아고 직원들 친절이 몸에밴듯 아주만족했읍니다 다시금 방문하고푼 리조트입니다Genuine Hotels.com guest review
All the staff are nice n friendly, the room is nice clean n comfortable. The beach side bar is awesome.Genuine Hotels.com guest review
酒店小而精致，住的很舒服，服务很好，虽然没有中文服务，但是服务人员对中国式英文很有耐心，酒店的点对点免费车辆接驳服务很方便，不用在d-mall等车，Genuine Hotels.com guest review
新婚旅行として奮発してワンベットスートを利用しました。ルーフテラスにはジャグジーが付いていて海を眺めながら最高の気分にひたれます。5泊しましたが2日目にはスタッフに顔と名前を覚えて頂いて朝食時にはノーサインでOKというスマートな対応を受けました。ボートステーション2より適度に離れているのでプライベートビーチも人も少なくのんびり出来ます。また、空港からの送迎サービスを当日にお願いしたにも関わらず快諾していただき、完璧な送迎を受けました。最高のホスピタリティとサービスを享受されたい方にお勧めです。Genuine Expedia guest review
디스커버리쇼어는 감동이었습니다!! 최고!!Genuine Hotels.com guest review
"very unforgettable anniversary"
excellent and sweet service, good location, comfortable room，everything is perfect， will recommended to my friendsGenuine Hotels.com guest review
최고의 룸컨디션을 자랑합니다. 내부 시설도 깨끗이 관리되고 있으며 중심지역까지 셔틀서비스가 있어서 이동에도 불편은 없습니다. 다만 수영장이 조금 작은것이 흠이랄까요. 물론 리조트 앞 비치가 훌륭하기에 어느정도는 커버 될수 있네요. 휴식을 취하기에 좋은 리조트 입니다.Genuine Hotels.com guest review
"长滩最棒的海滩 Best Beach in Boracay"
住宿环境一般，早餐苍蝇非常多，服务人员还不错，门口的沙滩是长滩上最棒的 一段，非常细腻，酒店内2家餐厅味道很棒，性价比不错！Genuine Hotels.com guest review
"보라카이 최고의 선택"
샹그릴라가 최고인줄은 알았지만, 비싼가격과 중심지와의 거리때문에 망설이던 차에 디스커버리를 이용했습니다. 너무도 만족스러운 서비스!!는 갈때 올때 다 적용이 되었습니다. 덕분에 태풍이 부는 보라카이 여행이였지만, 디스커버리 쇼어의 서비스 덕분에 만족스러운 여행을 지냈어요. 디몰과의 거리도 가깝고 작은 수영장은 개인비치가 커버해줘요! ㅋㅋ 조식도 너무맛있었네요!Genuine Hotels.com guest review
We stayed there for a week. All the staff were very kind and we could tell they try from heart. Something you cannot experience in other 5 star hotels. We traveled all over the world and are quite picky and demand. We had no complaints. Shuttle service was nice, room was big and clean, staff were very helpful all the time, the beach was nice and quite, […] pool was big enough. If we go back to Boracay, we will stay there again! Read moreGenuine Hotels.com guest review
大床由两个小床拼接而成、私密性好、服务好，唯一的缺点就是每栋楼一楼放置了空调外机，晚上睡觉有点吵，房间内空调内机直吹床，晚上睡觉要注意脖子防冷，否则第二天起来脖子会很痛，酒店在卡迪克兰机场免费接机，送入住足浴Genuine Hotels.com guest review
최고의 해변이 1분..앞 눈앞에 펼쳐지는 스테이션1. 객실 청결은 최고입니다.스텝들의 서비스도 역시 최고.개미들이 좀 많아 아쉽지만 어쩔수 없는듯 합니다.디쇼 전용 승합차를 이용한 서비스 및 전용 벙커로 픽업 및 샌딩 서비스까지.. 다시 또 찾을만한 충분한 이유가 있는 디스커버리쇼어에 10점 만점을 주고 싶습니다.Genuine Hotels.com guest review
호텔 직원들도 너무친절하고, 다른 호텔에 비해 조용해서 편히 쉴수 있었습니다. 호텔 앞 비치도 너무 깨끗하고 조용하서 편히 즐길 수 있었던것 같아요. 다음에도 숙박한다면 여기! 로 다시 잡을것같아요Genuine Hotels.com guest review
위치만 빼면 좋은시설 특히 서비스가 훌륭함. 영접 배를 못타 아쉬움. 그외에는 좋은 가격 서비스등. 다음번에도 이용하고 싶음Genuine Hotels.com guest review
디스커버리쇼어는 위치적인 면에서는 디몰과 거리가 있어서 디몰로 이동시에는 약간의 불편함이 있지만 셔틀이 있어서 이런 불편함이 크진 않습니다. 또한 화이트 비치가 가깝고 스테이션 2에비해 조용하여 해변을 즐기기에 좋습니다. 직원들이 너무 친절하고 좋아 지내는 내내 불편함 없이 가는날까지 최고의 서비스를 받을 수 있었습니다.Genuine Hotels.com guest review
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