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  • Estelar Santamar Hotel & Centro de Convenciones
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Room 1:

Estelar Santamar Hotel & Centro de Convenciones - Santa Marta

11.168424, -74.229105
3.5 stars
Km. 8 Pozos Colorados, Santa Marta, Colombia ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $88
available on 05/25/13
Price Match Guarantee
4.0 59 5

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    Estelar Santamar Hotel & Centro de Convenciones
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    Landmarks near Estelar Santamar Hotel & Centro de Convenciones

    • Rodadero Beach Hotels - Santa Marta 2.3 miles
    • Santa Marta Hotels - Santa Marta (and vicinity) 3.5 miles
    • Santa Marta (SMR-Simon Bolivar) Hotels - Santa Marta (and vicinity) 3.6 miles
    • Santa Marta Cathedral Hotels - Santa Marta 5.3 miles
    • Quinta de San Pedro Alejandrino Hotels - Santa Marta 5.3 miles
    • All landmarks in Santa Marta

    Nearest hotels to Estelar Santamar Hotel & Centro de Convenciones

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    • Irotama XXI
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    Overview of Estelar Santamar Hotel & Centro de Convenciones - Santa Marta

    Location.
    Situated on the beach in Santa Marta, Estelar Santamar Hotel & Centro de Convenciones is close to Rodadero Beach. Additional area attractions include Santa Marta Cathedral and Quinta de San Pedro Alejandrino.

    Hotel Features.
    Estelar Santamar Hotel & Centro de Convenciones has an outdoor pool and a children's pool. Complimentary wireless and wired high-speed Internet access is available in public areas. Business amenities at this 3.5-star property include a 24-hour business center, small meeting rooms, and technology support staff. This beach hotel offers a restaurant, a poolside bar, and a bar/lounge. The staff can provide wedding services, event catering, and translation services. Additional amenities include an arcade/game room, gift shops/newsstands, and 24-hour room service. For a surcharge, guests have access to a roundtrip airport shuttle (available on request). Guest parking is complimentary.

    Guestrooms.
    Rooms have pool or garden views. The 128 air-conditioned guestrooms at Estelar Santamar Hotel & Centro de Convenciones include minibars and hair dryers. Complimentary wireless and wired high-speed Internet access is provided. 32-inch LCD televisions are equipped with cable channels. All accommodations provide desks and direct-dial phones. Bathrooms offer showers and complimentary toiletries. In addition, amenities available on request include irons/ironing boards, extra towels/bedding, and wake-up calls. Turndown service is offered nightly and housekeeping is available daily.

    Image of Estelar Santamar Hotel & Centro de Convenciones, Santa Marta
    4.0 out of 5 Excellent (59 reviews)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Absolutely loved it. The hotel was beautiful and well kept and the beach was absolutely beautiful. The restaurant was good, but not wonderful. I would... absolutely go back again. by Ed  from New Jersey on 04/16/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $88
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Junior Suite

    Bungalow

    Bungalow, Single Occupancy

    Junior Suite, Single Occupancy

    Standard, Single Occupancy

    Standard

    Group Reservation

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Minimum check-in age is: 18
    • Caters to families
    • Check-in time starts at: 3 PM
    • Check-out time is: 1 PM
    • Caters to groups
    • American Express
    • Diners Club
    • MasterCard
    • Visa

    • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • All guests staying in hotel guestrooms must be registered with the hotel.

    Amenities

    • General
    • Bar/lounge
    • Beach/pool umbrellas
    • Elevator/lift
    • Gift shops or newsstand
    • Number of floors - 5
    • Poolside bar
    • Restaurant
    • Suitable for children
    • Swimming pool - children's
    • Swimming pool - outdoor
    • See more facilities
      • 24-hour business center
      • Beach towels
      • Beach umbrellas
      • Conference center
      • Dial-up Internet access - surcharge
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Luggage storage
      • Number of meeting/conference rooms - 12
      • On-site medical assistance available
      • Pool sun loungers
      • Total number of rooms - 128
    • Rooms (all rooms include)
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Hair dryer
    • Iron/ironing board (on request)
    • Private bathroom
    • Shower only
    • Turndown service
    • See more room details
      • Access via exterior corridors
      • Air conditioning
      • Cable TV service
      • Daily housekeeping
      • Direct-dial phone
      • Extra towels/bedding
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Garden view
      • LCD TV
      • Minibar
      • Multi-line phone
      • Pool view
      • Refrigerator
      • Wake-up calls
    • Services
    • Airport transportation (surcharge)
    • Arcade/game room
    • ATM/banking
    • Breakfast available (surcharge)
    • Free parking
    • Porter/bellhop
    • Security guard
    • Wedding services
    • Business & Event
    • Audiovisual equipment
    • Banquet facilities
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Technology support staff
    • Translation services
    • View more business & events
      • 24-hour front desk
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    Estelar Santamar Hotel & Centro de Convenciones has a restaurant serving breakfast only. Guests are offered a complimentary breakfast. 24-hour room service is available.

    Recreation

    An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna, a fitness facility, and tennis courts.
    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Basketball on site
    • Golfing nearby
    • Kayaking on site
    • Personal motorized watercraft on site
    • Swimming on site
    • Tennis nearby
    • Volleyball on site

    Notification and fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


    • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Additionally, the tax is applied per room when the room is shared by a taxable and a nontaxable guest.

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Airport shuttle fee: USD 10 per vehicle (one way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Santa Marta, Colombia
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    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • Rodadero Beach - 2.3 miles

    3.0+ mi

    • Santa Marta Simon Bolivar Airport (SMR) - 3.6 miles
    • Downtown Santa Marta - 4.7 miles
    • Santa Marta Cathedral - 5.3 miles
    • Quinta de San Pedro Alejandrino - 5.3 miles
    • Casa de la Aduana - 5.4 miles
    • Taganga Beach - 7.3 miles
    • Taganga - 7.4 miles
    • Tayrona National Park - 21 miles
    • Ciudad Perdida - 22 miles
    • Museum of the Caribbean - 39 miles
    • Barranquilla Ernesto Cortissoz Intl. Airport (BAQ) - 42 miles
    All hotels in Santa Marta, Colombia
    Reviews
    • All (59)
    • Business (2)
    • Romance (12)
    • Family (11)
    • Friends (2)
    • Other (32)
    4.0 / 5
    Excellent

    Score breakdown (from 59 reviews)

    • 5.0
      (22)
    • 4.0
      (21)
    • 3.0
      (13)
    • 2.0
      (2)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.2
    • Service
      3.9
    • Comfort
      4.1
    • Condition
      4.0

    Reviews: Overall

    • < Previous
    • Page 1 of 2
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    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    5.0 / 5
    Outstanding
    "Fantastic Beach"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Absolutely loved it. The hotel was beautiful and well kept and the beach was absolutely beautiful. The restaurant was good, but not wonderful. I would absolutely go back again.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Ed
    US

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    I think the location of this hotel literally right infront of the ocean makes it a very good choice of stay while in Santa Marta. The rooms are not too fancy or anything but they are comfortable enough. One thing I didn't like was the service at the pool bar, sometimes it just felt like they just didn't want to work. If you ordered food there, they […] will give you a million excuses so you actually walk to the restaurant to place your order. Everywhere else in the hotel they were nice and helpful. Read more
    Genuine Hotels.com guest review
    5 night romance trip in Mar 2013
    A Traveller
    US

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    4.0 / 5
    Excellent
    "God hotel for family with small children"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Good for families and young children. Staff was very cordial and the room was clean. Food was good and overall attention to detail was good.
    Genuine Expedia guest review
    Other trip
    Jan 14, 2013
    Nick
    US

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    3.0 / 5
    Good
    "Disappointed"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      2.0
    There are some things that I like and others that I certainly did not care for. I did not recieve the room that I had reserved and when I asked about it I was told I was moved because of the noise(was none). The condition of the room was a real disappointment. They truly need to remodel and purchase suitable furniture. The furniture was very dated and […] worn. The staff was however friendly and helpful. However, when I asked about transportation from the airport, which was not there, I was told the driver left the airport when he heard my plane was late. He never did return. ALSO, the hotel does NOT have transportation, they simply call a taxi and you will pay different rates every time. I had to go the airport 4 times...with no help from the hotel. Breakfast was included which was average at best. The beach was nice, the furniture on the beach was also ok. However, you would think the hotel would try to do something about the constant harrassment by the vendors. It became quite obnoxious, at times they would become relentless. If you go into the water they leave you alone, the moment you come out they start again. Its was like they thought you were a new arrival. I would pay more and stay elsewhere, however, as it was my first trip to Santa Marta I am not certain where. It is doubtful I would return to this place. Read more
    Genuine Hotels.com guest review
    3 night romance trip in Nov 2012
    Mike
    US

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    5.0 / 5
    Outstanding
    "Great Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel is just awesome. My room was less than 30 feet from the beach. The staff is helpful, the food is also very good. If you consider the rate this is 10 star hotel!!!!!!
    Genuine Expedia guest review
    Other trip
    Dec 10, 2012
    A Traveller
    US

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    2.0 / 5
    Fair
    "Bad service."

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      2.0
    Really bad. The staff is very lazy, no good service. The room keys did not work. The room service never arrived. I do not recommend this hotel.
    Genuine Expedia guest review
    Other trip
    Oct 3, 2012
    Angelica
    US

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    3.0 / 5
    Good
    "It is not what it used to be"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    When I lived in Colombia in my childhood I remember a much better place, even when I talked to other guests I received the same feedback, this hotel has so much potential, I hope changes are on their way to make of this hotel what it used to be.
    Genuine Hotels.com guest review
    1 night family trip in Aug 2012
    Juan
    US

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    5.0 / 5
    Outstanding
    "Beautiful warm and well keep grounds ."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I must say that Santa Marta is a very poor city . The Hotel grounds and the security were right on top of it . Would I stay there again ? Sure ! The hotel staff were very pleasant and the breakfast buffet was very filling . In the restaurant there was one server that stood out the most . ( Wilson ) he went out of his way to please me and my family . […] Thank you . We had a little problem while we were there . My Girl friend needed a Doctor at 5 AM in the morning . Well the Hotel reception was at there best and the doctor arrived very soon . The Medico was very pleasant as well . Read more
    Genuine Expedia guest review
    Other trip
    May 21, 2012
    Al and Gloria
    US

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    3.0 / 5
    Good
    "There are better values to be had."

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel itself was comfortable, located on a nice stretch of beach and had good amenities. However, attention by staff was very poor. I had booked a bungalow for two persons, queen bed. Upon checkin, I was assigned a double room in the rear hotel complex, which is of lesser value than the beachfront bungalos. The receptionist also tried to charge […] me for an additional person. After 45 minutes of haggling, the hotel staff finally agreed to move me to an available bungalow. Service in the bar and restaurant was very slow (with the exception of Wilson), and the food was mediocre. Hotel management was unresponsive and/or unavailable. Read more
    Genuine Expedia guest review
    Other trip
    May 2, 2012
    Glenn
    US

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    5.0 / 5
    Outstanding
    "A Geniune Review that will help you decide."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    While in Barranquilla my friend and I decided to take a four day three night holiday in Santa Marta and was very pleased with the experience. We chose this hotel due to it's proximity to the beach, central location to all touristic attractions as well the price. The food was very good (I recommend the buffet by the poolside bar), and the prices were […] reasonable. There were also a wide variety of activities and events to choose from each night. If there are any areas for improvement, I would say beware of the tennis facility as it is being leased out by a very angry Colombian and therefore isn't directly associated with the hotel itself; and a footnote, you will get harassed on the beach by Jefferson selling you some knockoff RayBan's that seem to prescription strength, as well as overpriced trinkets and accessories - once again, not directly associated with the hotel, but good to know regardless. I recommend this hotel wholeheartedly. Read more
    Genuine Expedia guest review
    Other trip
    Apr 3, 2012
    A Traveller
    US

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    4.0 / 5
    Excellent
    "Good in general"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Good hotel with great potential. Great breakfast, but no much snack and food options in the menu.
    Genuine Expedia guest review
    Other trip
    Jan 17, 2012
    A Traveller
    US

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    5.0 / 5
    Outstanding
    "Very good for holiday"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We spent very nice 5 days in Santa Marta. The rooms were clean and comfortable with nice bathrooms. The food in the hotel was good but you may also consider taking a taxi to the closest town (El Rodadero) where you have more options.
    Genuine Expedia guest review
    Other trip
    Jan 14, 2012
    Piotr
    US

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    3.0 / 5
    Good
    "Only Ok...there are better choices in Santa Marta"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    I just returned from 3 days at the Hotel Estelar. Overall its a nice facility, right on the beach. The grounds are well maintained, and they have a rather good activities program. The restaurant food is good-to-very-good. My room was a nice size, though the bathroom was cramped. The air conditioning was strong, which is not a given in Colombia. Ok, […] now for my complaints. First, the bed was terrible. It was a futon and was way too firm. Both my girlfriend and I had backaches after our stay there. Secondly, the sheets were gritty, which made me wonder how long they had been on that bed. Third, there was no iron and ironing board. That is not a big deal, but when we called they first said it would be 10 minutes. After 15 minutes it had not arrived. We called again, and this time they came clean -- they didn't have enough to go around. So if you have a reservation and need to iron, I recommend getting your ironing board well in advance. Why they would go cheap on irons and ironing boards is beyond me. My final complaint is the service. While there were some nice employees, overall I noticed very few smiles, and the service felt only obligatory. In summary, there are better choices right on the beach in Santa Marta. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Dec 2011
    Eric S
    US

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    4.0 / 5
    Excellent
    "Excelrnt hotel. Great ubication and beach"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Excelent beaches, staff nice. It is not a big hotel but it has everything.
    Genuine Expedia guest review
    Other trip
    Nov 16, 2011
    A Traveller
    US

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    5.0 / 5
    Outstanding
    "Great hotel great location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel is just great, service is outstaning. The beach is a few meters from your room. Everything is made for your relax. Is outside the city but a few minutes ride... Definitely i would come back.
    Genuine Expedia guest review
    Other trip
    Apr 28, 2011
    A Traveller
    US

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    5.0 / 5
    Outstanding
    "Nice hotel with friendly helpful staff"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice hotel with friendly helpful staff. We enjoyed our stay. English is in very short supply but not a problem. Food was only average. The only thing we were unhappy about was the incessant loud music that accompanied dance and aerobic lessons.
    Genuine Expedia guest review
    Other trip
    Feb 14, 2011
    A Traveller
    US

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Dec 2010
    A Traveller
    US

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    4.0 / 5
    Excellent
    "Good hotel for quick vacations"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    It was a very good hotel for what I was looking for. The service is really good, but the food can be improved.
    Genuine Expedia guest review
    Other trip
    Dec 10, 2010
    A Traveller
    US

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    3.0 / 5
    Good
    "Estelar Santamar: nice beach and pool...."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This beachfront hotel with a pool is very pleasant. Service personnel are all very helpful with exception of front desk. Breakfast very nice. Everything is clean.It is a conference center as well so is rented out to various groups so if teens are present, music will be played to suit them. Basically, nice place . Take taxi to La Rodadero for dinner. […] We stayed at this hotel twice. First in newer part of hotel with view of front tennis court. Second visit was in older cabana near pool alittle noisy at times . Hanging out at the beach and pool was nice with a few vendors which were registered with the hotel occasionally approaching you. We felt very safe there. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Jul 2010
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night romance trip in Jan 2011
    A Traveller
    CA

    The following reviews were posted by Hotels.com guests from other countries

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    3.0 / 5
    Good
    "demora para ingresar por evento alterno, y pa"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    algo incomoda primero habia un evento alterno congreso de mds y al parecer les quedo pequeña la capacidad para atender a los que no teniamos congreso; , y 2 las piscinas a todas horas sucias con muchas hojas de arboles , entiendo que puede ser dificl pero debe haber algun mecanismo que ayude a mitigar esto,
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    resteban.
    VE

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    Carolina
    CO

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    5.0 / 5
    Outstanding
    "cerca del aeropuerto"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    La estancia fue muy agradable, excelente servicio y atencion por parte del personal.
    Genuine Hotels.com guest review
    3 night family trip in Mar 2013
    JcaoMl
    CO

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    5.0 / 5
    Outstanding
    "muy buen hotel vale la pena regresar"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Muy buen hotel
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    CO

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    5.0 / 5
    Outstanding
    "Realmente muy buen hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Excelente relacion precio/calidad. ubicacion excelente para quien qiere tranquilidad.
    Genuine Hotels.com guest review
    4 night trip with friends in Feb 2013
    A Traveller
    AR

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    5.0 / 5
    Outstanding
    "Excelente"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Hotel espectacular !
    Genuine Hotels.com guest review
    3 night romance trip in Sep 2012
    Moisho
    AR

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    3.0 / 5
    Good
    "Deben mejorar la atencion al huesped"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    buen hotel, algo costoso para lo que ofrece (alta temporada), tuvimos inconveniente con la tarifa que pagamos a traves de hoteles.com, y en el hotel no nos querian ayudar, nos toco ponernos bastante serios para que procedieran a resolver el inconveniente que por supuesto era problema del hotel y no nuestro ni de hoteles.com... no recibimos ni siquiera […] una disculpa... tienen mucho que mejorar... Read more
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    A Traveller
    CO

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    5.0 / 5
    Outstanding
    "Cerca a todo, y la flota de taxis lo hace mas faci"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excelente muy buena atención.
    Genuine Hotels.com guest review
    2 night romance trip in Dec 2012
    A Traveller
    CO

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Oct 2, 2012
    A Traveller
    CO

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Sep 2012
    Marcelo
    AR

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Sep 2012
    Ruben
    AR

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    4.0 / 5
    Excellent
    "Lejos del rodadero, lejos de Santa Marta"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      2.0
    Hotel regular con precios caros
    Genuine Hotels.com guest review
    6 night trip in Aug 2012
    A Traveller
    MX

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    ES UN BUEN HOTEL, SU TARIFA ES COMODA Y LO MEJOR LA ATENCION DE SU PERSONAL.
    Genuine Hotels.com guest review
    4 night trip in Aug 2012
    MANUEL
    CO

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Muy buena, deben mejorar el servicio de Bar.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    CO

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    die Lage ist sehr schön direkt an schönem Palmenstrand. Wir waren mit 2 Kindern dort und beim chek-in sagte man uns für die Kinder wäre das frühstück nicht inklusive und müsste seperat bezahlt werden. Zimmer sind komfortabel, gräumig und sauber. War alles ok und würden wieder hingehen.
    Genuine Hotels.com guest review
    3 night family trip in Jul 2012
    A Traveller
    CH

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Erg aangenaam ons verblijf, het personeel heel attent en klaar om je helpen ,hotel voorzieningen naar verwachtingen, het eten goed, leuk sfeer, dit hotel zeker aan te raden, ik zal wel zeker terugkomen....
    Genuine Hotels.com guest review
    14 night romance trip in Jul 2012
    A Traveller
    NL

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    muy buena, pero me parecio que le falta mas eventos recreacional para los huspedes, sobre todo los viernes y sabado en las horas nocturnas ya que no existe bar o discoteca o en su defecto colocar una Chiva rumbera con animacion de vallenato o papayera con recorrido a Sta Marta y el Rodadero como valor agregado
    Genuine Hotels.com guest review
    3 night trip in Jul 2012
    A Traveller
    CO

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    5.0 / 5
    Outstanding
    "Excelente......"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excelente opción para ir en familia... Recomendado 100%.
    Genuine Hotels.com guest review
    4 night trip in Jun 2012
    Fabian val
    CO

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    1.0 / 5
    Poor

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      3.0
    el hotel esta muy bien presentado , pero el personal en general se ve como amargado y triste , son groceros en su trato sobre todo el personal de recepcion y comedor , no son nada corteces y cada ves que uno pide un servicio pareciera que estuviera suplicando un favor , ademas los aires acondicionados de las cabañas demoran eternidades en enfriar y […] es politica del hotel (segun comentarios de un trabajador de mantenimiento mantener la temperatura en 23 grados .....CON ESE CALOR TAN INSOPORTABLE QUE HACE EN ESE SITIO !!!!!!!!!!!!!!!!!!!!!!!! el aire toma buena temperatura como a las 3 horas ...........pienso que deberian restructrar la administracion y comensar a aplicar politicas a los empleados de buen trato y cortesia Read more
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    A Traveller
    MX

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    5.0 / 5
    Outstanding
    "todo muy bien"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    muy placenterA
    Genuine Hotels.com guest review
    1 night trip in May 2012
    A Traveller
    VE

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    4.0 / 5
    Excellent
    "tranquilo, familiar,comodo"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Nuestras vacaciones fueron bastante satisfactorias, empleados muy amables, comida buena, las instalaciones son buenas, cómodas, seguras muy cerca a la playa, el horario para el uso de la piscina restringido y la limpieza podría mejorar.
    Genuine Hotels.com guest review
    4 night family trip in Apr 2012
    A Traveller
    CO

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    4.0 / 5
    Excellent
    "Decente"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    El hotel es bastante decente aunque ya va necesitando algunas renovaciones al ser presumiblemente sus estructuras de los años 80. Por su sitacuión geográfica creo que requieren contar con más sitios de esparcimientos para ofrecer variedad: restaurants, bares, etc... Se hace muy necesario también que adquieran nuevas sillas reclinables ya que las que […] hay se ocupan luego de las 7:30am. El trato del personal fue bueno aunque debo mencionar que al llegar tuve que insistir bastante en que había hecho mi reserva por Hoteles.com, ya que la recepcionista repitió en reiteradas ocasiones (y con cierto mal humor) que tal no existía. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    CO

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    2.0 / 5
    Fair
    "HOTEL SANTAMAR ESTELAR"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      4.0
    VISITE JUNTO A MI PAREJA EL HOTEL DURANTE EL JUEVES 16 DE FEBRERO DE 2012, EN LA MADRUGADA COMO A LAS TRES DE LA MAÑANA UNOS HUESPEDES VECINOS CANTABAN Y GRITABAN IMPIDIENDO QUE SE PUDIERA DESCANZAR ADECUADAMETE, LLAME EN REPETIDAS VECES A LA RECEPCION DEL HOTEL PARA QUE CONTROLARA ESTA SITUACION, Y SOLO UNA HORA Y MEDIA Y CUATRO LLAMADAS, DESPUES LOGRARON […] CALLAR A MI VECINO; EN LA MAÑANA SALI A TOMAR EL DESAYUNO A LAS 9 AM Y CUANDO REGRESE A LA HABITACION COMO A LAS 9:20 LA CAMARERA SE HABIA LLEVADO LAS SABANAS Y LAS TOALLAS, LLAME A LA RECEPCION PARA SABER CUAL ERA LA HORA DE SALIDA , Y ME INFORMARON QUE DEBIA ENTREGAR LA HABITACION A LA UNA DE LA TARDE, POR ESO Y SABIENDO QUE TENIA EL SERVICIO PAGADO HASTA LA UNA DE LA TARDE Y NO HASTA LAS NUEVE, SOLICITE QUE ME VOLVIERAN A HACER EL CUARTO, Y QUE ME MANDARAN LAS TOALLAS, PUES NECESITABA BAÑARME, ESPERE DOS HORAS PERO NADA PASO, FUI A LA RECEPCION Y LE EXPLIQUE LA SITUACION AL SUPERVISOR DE LA RECEPCION, QUIEN ORDENO QUE ME LLEVARAN DOS TOALLAS, NUNCA REICIERON EL CUARTO, PESE A QUE SOLICITE QUE QUERIA DORMIR PUES EN LA NOCHE FUE IMPOSIBLE, NADIE NOS PUSO ATENCION, AL RETIRARNOS DEL HOTEL LA ENCARGADA DE CALIDAD NOS OFRECIO DISCULPAS Y SOLICITO DEJARAMOS TODO POR ESCRITO, NUNCA OFRECIERON UNA COMPENSACION POR LA MALA SITUACION. LA PLAYA DEL HOTEL ES MUY TRANQUILA Y LINDA, PERO NO HAY DERECHO A QUE NOS HECHEN DEL SITIO ANTES DE TIEMPO. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    CO

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    4.0 / 5
    Excellent
    "Hotel muy Bueno y Hermosa Vista.-"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel muy bonito, con una muy linda vista, cálidas habitaciones y es muy práctico y agradable la salída al mar que tiene y la belleza de las playas de Santa Marta. Solamente hubo un malentendido con la contratación del transporte que nos llevó desde Santa Marta a Cartagena, ya que nos informaron en el Hotel que el servicio era de puerta a puerta y en […] el medio del viaje nos informó el chofer que no nos llevaba hasta Cartagena, que nos dejaba en Barranquilla y debíamos tomar otro bus, encima nos llevó a una zona no muy agradable para el turista, hubo que pagar más de lo pautado y ante nuestra queja sus argumentos eran bastante infundados y como agravente, realizó comentarios de tipo xenofóbicos. Muy mal. Salvo eso, no hay nada más que objetar. Read more
    Genuine Hotels.com guest review
    2 night trip in Jan 2012
    Matías M
    AR

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    3.0 / 5
    Good
    "Hotel Estelar Santamar"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    El servicio del personal es deficiente. Los llamas y se toman su tiempo para llegar a atenderte. La playa esta llena de vendedores ambulantes que no te dejan descansar y por lo tanto, hay que estar atentos que no te vayan a robar.
    Genuine Hotels.com guest review
    6 night family trip in Dec 2011
    A Traveller
    PE

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    3.0 / 5
    Good
    "ok opphold"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    God resturant, behagelig men kjedelig strand. Det annonserte treningsrommet fantes ikke. Annonserte strandaktiviteter, 3-4 pr dag ble samtlige avlyst alle dagene vi var der.
    Genuine Hotels.com guest review
    4 night trip in Dec 2011
    A Traveller
    NO

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    5.0 / 5
    Outstanding
    "Buen ambiente"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    En general el Hotel es muy cómodo, grandes habitaciones, playa semi privada y muy buen desayuno.
    Genuine Hotels.com guest review
    1 night romance trip in Aug 2011
    A Traveller
    CO

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    3.0 / 5
    Good
    "Hotel Estelar Santamar en Santa Marta Colombia"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Hotel bien situado, algo viejo y no muy bien conservado. Comidas flojas y caras
    Genuine Hotels.com guest review
    3 night romance trip in Apr 2011
    Jordi T
    ES

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    4.0 / 5
    Excellent
    "Estelar Santamar, Santa Marta, Colombia"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Nos pareció agradable la estadía, como únicas observaciones queremos aportar que el restaurante es un poco pequeño, y la carta también es un poco reducida en opciones. También podrían ofrecer actividades de tipo náutico. Por lo demás, tuvimos unas vacaciones tranquilas y confortables. Muchas gracias!
    Genuine Hotels.com guest review
    4 night romance trip in Apr 2011
    A Traveller
    CO

    Estelar Santamar Hotel & Centro de Convenciones - Santa Marta
    5.0 / 5
    Outstanding
    "Hotel aconchegante"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    O hotel é muito agradavel, funcionarios atenciosos , bom quarto, bom café da manha e praia quase que particular.Recomendo com prazer este hotel, que tem tambem um ótimo preço.Com certeza voltarei varias vezes pois tenho familia em Barranquilla e Santa Marta é muito proxima .
    Genuine Hotels.com guest review
    1 night family trip in Apr 2011
    A Traveller
    BR
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