"Good room and great value"
Reviewed other comments before taking this hotel. Found room very comfortable and traffic noise minimal and nonexistant at night. Bathroom was very roomy and room and linen was always clean. Only drawback was bedroom was a little small and furniture limited but considering the cost I was okay with it. I was traveling on business and it was perfect for […] me. Restaurants, grocery store, and 7-11 only blocks away. Coming back later this year and this will be my hotel of choice. Read moreGenuine Expedia guest review
insensitive. rude. unpleasant. money hungry. selfish.Genuine Hotels.com guest review
"Perfect for busines trip"
Hotel is looking very good with new paint job. Free water and internet is great. Like that every room has a refrigerator, microwave and iron.Genuine Hotels.com guest review
"Gross dirty and fake pictures"
From the pictures I thought this hotel would be decend enough to stay at but after arriving I could tell right away they advertised something completely different. Even the color of the buildings and signs were different!!! The sheets were at least ten years old and full of hair. The smell was like mold and rotted wood together. The place was full of […] dirt and grime. We had to check out 15 min after checking in. The place was sick the pillows were completely stained and blankets were full of holes. we had to pay even tough we didnt stay more than 15 min! the office did not even have a phone to discuss the matter or even an English speaking employee. This place is a joke! Please look elsewhere! Read moreGenuine Hotels.com guest review
"not bad for the price"
I stayed for a week, and cant complain it gave me exactly what i paid for a place to sleep!Genuine Hotels.com guest review
"a disaster stay"
ROOM WAS TINY, NOT CLEAN,SCANT SOAP, SHOWER CURTAIN WAS A JOKE, MANAGER NO HELP, WOODEN COLD FLOORS. ONLY THING OK was tvGenuine Expedia guest review
"The newly renovated rooms are amazing."
The newly renovated rooms are amazing. The couch and throw in front of the windows are great to use after a long day to relax in front of the tv. Amazing location. Good service and met all my needs. Wonderful price!!Genuine Hotels.com guest review
Small, cramped and listed wrong. Its half an hour away from LAX and it was listed as less than 2 miles awayGenuine Hotels.com guest review
"DON'T EVER STAY HERE!"
The Indian guy who I guess is the manager, kicked me out of my room exactly at check out time (11am) I told him I was waiting for my wife to pickme up and he told me to grab my belongings and had to wait outside. The rooms are small and really poor quality. You can tell the place had just even renovated. I honestly did not like the service. It's not […] worth it everyone:( Read moreGenuine Hotels.com guest review
"a bed for the night"
You get what you pay for, a bed & shower for the nightGenuine Expedia guest review
"Only a homeless person could enjoy this hotel."
The hotel advertised the following 1. Queen pillow top mattress, it was not only not pillow top but it felt like sleeping on a slab of cement. The pillows were hard as rocks. When I inspected the mattress it was obviously the mattresses that are rewrapped after being discarded by it's owner. 2. Refrigerator, microwave and coffeemaker. The refrigerator […] leaked water and looked like it had been rescued from the junk pile. There was no microwave or coffee maker. When the owner/manager was asked about them he curtly replied "there isn't any". 3.There was no advertised blow dryer. 4. Wired and wireless WiFi were nonexistent. Designer toiletries were the filthiest towels, which looked like they scrubbed the blacktop with. The toilet moved around like it was on rollerskates. 5. The breakfast advertised was nonexistent. The owner/manager was so rude from check-in to checkout. Although I paid for two nights I Checked out the next day with a backache and sore hips from tossing and turning all night long. I confronted him about his- false advertisement and his reply was "uh hum". I would not recommend this hotel to anyone. One thing I noticed which should have been a sign, was a torn up box spring in front of the hotel on the street in front of the hotel. Read moreGenuine Expedia guest review
This Motel was the worst thing I have ever seen. I'm disgusted that Expedia doesn't look into the hotels they recommend! This hotel was in a horrible part of town dirty there was no parking the ppl that ran it didn't speak English. The towels were something that must have been thrown away from another Hotels pool. We took one look and left!!!!!!! This […] should not be on Expedia! Read moreGenuine Expedia guest review
NASTYGenuine Hotels.com guest review
worst experience ever!!!!!!!Genuine Hotels.com guest review
"Best motel in town!"
This place was very clean and quite, Rooms are kept up to date with all the amenities they offer. They have temperpedic beds in the rooms and that is a nice touch to a stay away from your home. Alots of channels on the TV and LCD TVs in the room. I was very shocked that i got hot water anytime of the day being such a small motel but was great. When […] going to long beach you need to check this place out! Read moreGenuine Hotels.com guest review
horrible stay accidentally selected one Person instead of two and was denied service. Spent almost an hour straightening it out.Genuine Hotels.com guest review
"Great Clean Hotel!"
Nice new place, great value for the money. Clean rooms and comfortable beds. will be back again when im in town.Genuine Expedia guest review
"Quite and Friendly Motel"
I was here for 3 nights at the motel on business. Its a clean quite small little place. Rooms are nice and seem to be new. There is one way in and one way out so i felt safe knowing that anyone coming or going passes thru the front desk. We had a nice time at this motel and the staff was very nice. Seems like they have going thru some major changes […] after reading the past guest reviews we were not sure but gave it a shot and it worked out to be great. Thanks staff of carlton motel for our enjoyable stay with you guys. Read moreGenuine Hotels.com guest review
"Best Place in town! Clean new rooms!"
Nice clean place, love the decor of the room and the wood floors. They have huge LED TVs in the rooms and free bottled water everyday!!! We stayed here for 5 nights and it was awesome, could have not asked for a better experience while we were in Long Beach. We also met many people staying there from all around the world and they also liked the place. […] Next time we come to Long Beach we will not go to any other place but Carlton Motel. Read moreGenuine Hotels.com guest review
The colors were adorable but the paint job was sloppy. I notice these things. The sheets had not been changed (thank god I brought all my own bedding). There was not any soap available: I brought that too. It was all about convenience for me.Genuine Hotels.com guest review
"Crappy Customer Service.."
This was a dreadful, man in the booth unwelcoming &rude. Tried to explain an issue with booking online but he chose to not listen &walk away. After setting up to spend the night he cared nothing else but that i should make sure to leave by 11a, while getting things out of my car.Genuine Expedia guest review
Stuffs weren't friendly at all, room serive is not good either. Not recommend this to my friends.Genuine Expedia guest review
"Fair ratio quality/price"
The motel is in a very good shape but the owner seemed grumpy to us.Genuine Expedia guest review
"Horrible place for all!"
The Motel had a very bad odder inside of the room. On the second night of the stay I found a huge cockroach in my food bag. I was very disappointed because the review were good for this Motel. When I confronted the owner about the cockroach he blamed it on me and said it must have got in when I had the door open. I couldn't believe that he said that. […] I know I will never come here again. Read moreGenuine Expedia guest review
The first day I arrived, I signed in and me and my girlfriend got the room key and settled in. The sheet was stained with a yellow spot, the bed described to me was suppose to be queen, but instead the bed was a full. The room is small but if not planning to stay there long but to sleep than is okay. Next morning manager of the hotel who is also the […] guy that works front desk because I was not suppose to have a guess. When in te hotel rules he has you are allowed to bring 1 extra person and in other hotels up to 2 guests. We had to call Expedia to get it fixed because he wanted to charge me for my guests. He was rude and gave us bad looks. He wouldn't speak to me. Because I wasn't lady with the money. When we left in the morning he was there looking and coming back late night he was starring. Ee felt uncomfortable and not wanted and cleaning ladies er nice. But not the manager. Hotel is okay to crash but not to hang out there. Worst place I've ever stayed!!! When I booked the hotel and flight it said free breakfast and queen bed. Instead I got a full size bed and they didn't serve breakfast. The gave complementary water which were 4 ounces and one time only. Last day when having to check ur he knocked at our door and sternly said checkout at 11 am and walked off.. Worse hotel ever yet Read moreGenuine Expedia guest review
Please do not have hight expectation. This hotel is ok for one night stay during your traveling.Genuine Expedia guest review
"horrible one star motel!"
The proprietor roy was extremely nasty first telling me that he could not find my prepaid reservation, then when I asked about items on his posted sign in the front window, he began yyelling that the sign is old and things are not correct on the sign, then he got upset when I asked him his name and threw the pencil at me when I asked him to spell it. […] He is a horrible man and I will NEVER stay there again, and I will let everyone know about his customer service. Read moreGenuine Expedia guest review
"i will not be so cheap next time"
we chose this hotel because we were coming in late and leaving early for our boat. we did not need frills just a in expensive , clean place to sleep. the room smelled very badly of cigarette smoke and the sheets and beding were badly stained . at least i hope they were stain and not dirty. i am not a picky person i know u get what you pay for but blood […] and fecal stained sheets should be replaced period. next time ill spend a little more and get fresh sheets. Read moreGenuine Hotels.com guest review
This motel has nothing that the site says it does. The service was horrible anjd the managers stand outside your room waiting for you to leave 2 hours before check in . No coffee pot , fridge was unplugged, microwave was unplugged and very old .. overall it wasn't worth the money I paid !Genuine Hotels.com guest review
"Cheap and Rude"
Loved the room but the customer service was awful and unfriendly.Genuine Expedia guest review
The room smelled heavily of smoke, even though it was supposed to be smoke-free. Three room was very small. No extras-no ice, no breakfast, small amounts of shampoo, etc. The room itself was clean, other than the smoke smell. It was cheap, and you could tell. Just be aware of these things if you feel like the less expensive price is worth it.Genuine Expedia guest review
breakfast only till 9am and with poor choices. receptionist hardly showed solution approach. ice machine is broken and wasnt fixed.Genuine Hotels.com guest review
Worst experience!Genuine Hotels.com guest review
"You get what you pay for."
For an older hotel this one was pretty nice. The price was low the rooms were nice. Sure it had some issues but I would stat again. The staff was ok.Genuine Expedia guest review
"Fair price for the fair service."
Do not expect too much, but you will have everything to feel comfort.Genuine Expedia guest review
"Good for business stay"
Close to 405 and 710. Straight shot to LAX.Genuine Hotels.com guest review
It was okay for the price.wooden floors,no phone in rooms,inernet connection was not very good, location,adequate accomendations,for the price,no ice machine on premises.good parking,close to everything,great for a traveler like myself who just needs a place to sleep/shower etc.drive way is narrow going in/out.simply but good. not for families and people […] who like to stay in-doors.over-all I was sattisfied with what I paid for the room. Read moreGenuine Hotels.com guest review
"nice motel. but bad service"
I thought the room was great for the price. Very quiet area waling distance to a few good restaurants. But on the other hand the manager was very rude. I've never stayed in a hotel or motel were the manager watches the housekeeper clean every room. I asked for extra towels and was treated like i was going to steal them. And when checkout time came the […] manager banged on the door two different times to get me out the room. I would not tell friends or family to stay their. Read moreGenuine Hotels.com guest review
"Better Off Elsewhere"
I know it was a bargain basement hotel but just because a place is cheap doesn't mean it has ro be dirty. The towels looked like they used them for cleaning rags, they smelled clean, but they were gray and dingy. My BF asked the desk person if he had a different remote for the tv because ours didn't work & the answer was no. Later, he went to ask for […] another pillow as the ones we had were really flat and not even real pillows, just cotton stuffed in a pillowcase & the man yelled at him & told him"You have bothered me ALL DAY with your questions!"before he shoved a pillow at him.Very rude for no reason.There are lots of other little motels in the area that next time, we'll take our chances going to rather than ever come back to this place! The room looked nothing like the picture. It was dark, tiny,& the bed was a canoe bed. Disappointing all around. Read moreGenuine Hotels.com guest review
bad services !. workers they treat.u with attitudeGenuine Hotels.com guest review
"Long Beach on the cheap"
Nice, cheap motel in Long Beach. Good central location. Free parking. Felt secure.Genuine Expedia guest review
"Horrible Customer Service"
The customer service was horrible, worst I've ever experienced to e honest. We looked up the hotel and then called them to verify location n availability. The owner tells us how To get there (10mins away)and he will charge Internet rate. Once were there (10pm) he is really rude and interupting me and tells us it's $20more or else we have to go online […] n do it. So we go to the car, use our phones n book the hotel. We go back to the window and he tells us to wait until he gets a fax, refuses to tk our conf # or email. He tells us to wait in our car (no lobby) and it could tk up to 2 hrs. I called hotels.com and thankfully they manually faxed what he needed. The owner was still very rude, yelling at us that we couldn smoke in the rooms and not I get loud. We had done neither. However I CAN say the room was decent. Small but fit its purpose, for our sleeping. Thin towels, only warm water, not best neighborhood. II would still NOT recommend this' place... Many other motels nearby. Read moreGenuine Hotels.com guest review
Would never reccommend this to anyone. The floors were filthy and turned our feet black!Genuine Hotels.com guest review
"Hotel rating-Long Beach"
The hotel was decent.In a nice area. Upkeep and condition of hotel was not all that great.fridge was unplugged/skeptical to use along with microwave. Small bathroom.tiny motel.its an ok place to stay if you are not looking for anything fancy at all. Lighting in room is not good at all to do make up.Genuine Expedia guest review
"A good motel"
For a such a little hotel and the price, it was a pleasant 3 days stay,it served my purpose Th parking area has a tall building next to it with no windows which provided privacy and also a certain coziness to the motel Clean, a good flat screen tv a little microwave it was good enough , clean sink,hairdryer and a good bed.The bathroom tile along the […] tub could use a new coat of grout The price was also exceptional compared to big hotels in downtown LB The couple who manages the hotel was good, could use a smile from them, I think its just cultural, heard a couple of time some customer- a typical loud mouth customer of an issue re- reservation Read moreGenuine Expedia guest review
"Not at all what was promised"
Hotels.com operator told us that the hotel is 3 miles from the beach and breakfast included. Both of those are not true.Genuine Hotels.com guest review
"carlton - one night stay"
It was quick to register and to check out. Service was friendly. The room was clean and complete, soap, shampoo, iron, ironing board, tv, internet, alarm clock ..Genuine Expedia guest review
Wood floors and crown molding couldn't be any nicer. great couples getawayGenuine Expedia guest review
Nice location a little far away from DowntownGenuine Hotels.com guest review
"Nice place, did the job"
You get what you pay for, but with this place you get a little more. We went to the LB grand prix just a bus ride away. The manager was kind enough to let us leave our car early in the lot before it was check in time since the races started early-Genuine Expedia guest review
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