Caribe Cove Resort - Kissimmee

Excellent! A must stay place in Orlando!

Genuine Hotels.com guest review

The facility met my expectations. Resort fee and cleaning charge were not visibly highlighted during reservation process. Still a good value.

Genuine Hotels.com guest review

Upon arrival they only had one person at the front desk and 3 customers waiting. The attendant could not find my reservation finally she called someone who helped her find my reservation. After apologizing for the time she took she then agreed to give me a late check out of 11:00 am. I checked out by 10:30 am on on my checkout date. Then when I checked […] my credit card statement they billed me for an extra day. Now that is what they tell me, but my check out date was on May the 5 th and the credit card was charged May the 4 th. they must be psychic to know I was checking out late the next day!!!!! Be careful with this hotel!!! Read more

Genuine Hotels.com guest review

Wow! For the price, amazing. Having to pay the resort fee separate from hotels.com is inconvenient. Would I stay here again? YUP!

Genuine Hotels.com guest review

Excellent. Very Clean and close to everything

Genuine Hotels.com guest review

did not know that there was a $80.00 cleaning charge and a $5.95 per person charge. for that kind of money i could have stay at disney and not spent 70.00 for a cab ride.

Genuine Hotels.com guest review

The hotel is very clean with modern decor. We had a very comfortable stay and will definitely stay there again.

Genuine Hotels.com guest review

We thought the Resort and Room would be to good to be true when we booked the stay on www.hotels.com. The price was so good we thought there would be a catch. I have been bragging to everyone about how nice the place was and the size of the room was more than perfect. The room was fully stocked with everything we needed. Beautifully decorated with multiple […] screenedin patios with ceiling fans. The staff is helpful and very kind. The location is close to all shopping, restaurants and especially all the Disney parks. We plan on only staying at this Resort every time we travel to Orlando. I highly recommend this Resort. Read more

Genuine Hotels.com guest review

The property was convenient, very well maintained, and an overall good value for our length of stay. We stayed in Unit 4202 and it was clean and had all of the items we could have needed for our stay. Dishes,utensils, linens, washer and dryer, and vacuum. Those are the positives. The negatives; our beds in both rooms were very uncomfortable and Very […] squeaky. The couches were a bit worn and the cushions not comfortable if you were sitting for any length of time. I had read the reviews and upon arrival asked for a unit that had new beds. When we got up to the room the beds were terrible. They offered to move us, but could not guarantee the quality of the beds in our new unit. I opted to not move without guarantee, but instead accepted the offer that they would bring us thick foam mattress pads. They had no access the first night, no one brought one the next day while we were at the Disney park all day or the next day...though I called both evenings. Upon on checkout I complained; seems that the attendant that was on duty upon check in did not know of the "secret" list of beds that have been replaced!!!! What they Hey! These units have to primarily be for people visiting the parks in the area. After a long day all you want is a comfortable bed! Please know this is a factor with this property though I was assured of the notification to each owner to change the beds (notification went out about a year ago) you may get a unit that has bad beds! Read more

Genuine Hotels.com guest review

We really enjoyed out short stay at Caribe Cove. It was perfectly set up for young families - units are complete with highchair and playpen. The pool was just the right depth for young swimmers. The previous hotels we had stayed at in Floriday were all too deep for our 5 year old Grandson to touch the bottom. The only down side was that the carpets […] are getting quite old and probably should be replaced. They are clean, but coming back from the nail strips in places. Read more

Genuine Hotels.com guest review

The rooms were very big and confy. Changing the carpets would have improved the impression enourmously. The pool was smaller than we expected from pictures. The worst experience was to be charged 102$ extra for cleaning of the rooms when we had a 2 nights stay. This information we received when we checked in and according to receptionist this was information […] that 3 parties, hotels.com, should have provided. Read more

Genuine Hotels.com guest review

This place was very nice....bit we were shocked to find out there was a 80 dollar cleaning fee on top of the daily resort fee....we will never stay here again

Genuine Hotels.com guest review

nice stay, clean place, good value for money

Genuine Hotels.com guest review

Hotel staff at check very nice and cooperative ... the Resort fee was a surprise, but after looking around this is quite common when booking a room not directly from the hotel itself ... all in all with the fee we had a great room, location and more space than we needed ... and a spotless clean room ... bottom line it was a bargain .. would gladly go […] back next time in the area Read more

Genuine Hotels.com guest review

I would def stay again. I stayed for 1 night with some friends which wasn't long enough for a place like that!. I don't 100% agree w/ the cleaning fee however I left a mess worth the price to clean..lol other than that it was clean fresh & really comfy. The sofa bed is a little outdated but comfy none the less!

Genuine Hotels.com guest review

It was over and beyond what we imagined when we picked this resort for our family vacation to Disney . The pictures do no justices. It is a very nice place to stay. It is close to the parks, stores, etc.

Genuine Hotels.com guest review

The place is clean and near all the places we want to go . We are so please and we recommend to our friends , we give the number of caribe cove resort to them, coz their relatives coming from California and We also give the web site of Hotels.com. Thank you. The Fourman's.

Genuine Hotels.com guest review

Property was in very good condition inside and out. Our mattresses were fine. We have tried around a dozen hotel and condo options on and off the theme park property, and would rate this one of the best values in terms of space for the money.

Genuine Hotels.com guest review

the only complaints I have are the beds were very uncomfortable because the mattresses were very poor quality. As soon as I sat on the bed it flattened right down to the box spring. All the beds were the same. The last night there I slept on the couch because I couldn't take the bed any more. The other thing is that on checking into the hotel I was […] told there would be an additional $110.00 charge for a cleaning fee. I was not made aware of this when I booked the room and I chose this place because I was trying to save hotel costs. Other than this I was satisfied with the hotel. Read more

Genuine Hotels.com guest review

Excellent place to stay with family defiantly plan on staying there next spring

Genuine Hotels.com guest review

Our stay was pleasant and there was plenty of room in the 3 bedroom for the 7 of us to even maintain some privacy. The kitchen was well stocked; the unit was clean; and location was convenient to Disney as well as stores and restaurants we needed. The only ONE THING (which has also been mentioned in other reviews) is that the beds are like sleeping […] on cardboard. I did fine but the more sensitive of the group did not rest well. They really need to upgrade those mattresses. Read more

Genuine Hotels.com guest review

The room was very spacious and served our needs very well. However, I would not stay again due to the condition of the carpet and furniture. The carpet was very worn, it acttually had holes in it and the furniture needs replacing. There was not a remote control for the main TV and the coffee pot leaked all over the place! Could be a very nice resort […] with some updating! Read more

Genuine Hotels.com guest review

Clean, nice rooms, great pool, aways from Disney. Beds rather hard, few pots and pans.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I loved it. It was clean and well managed. The staff was very nice and helpful. It felt like home away from home. I would definitely recommend it especially to families with children. I will also be returning soon.

Genuine Hotels.com guest review

It was a good place to stay. Bed quality was not good though.

Genuine Hotels.com guest review

Stay oK but desk staff rude and charged 100$ on top of rate.

Genuine Hotels.com guest review

For the price even though an 80 $ charge for taxes or whatever, it was beyond comfy! just what we needed a greqat nights rest for my family of five in a suit that fit eight! will go back next time we plan a trip to Orlando!

Genuine Hotels.com guest review

The resort was great and the kids enjoyed having their own room.

Genuine Hotels.com guest review

Excellent size for a large family. Beautifully decorated, massive and plenty of room for kids to run. I thought they were very clean although, there was a werid smell when we came in through the doors. It could be the musk of an unused room, but the smell quickly subsided onced we settled in. My biggest problem was the beds, I felt like I was sleeping […] on a floor, terrible comfort. During my stay I noticed they were brining in new mattresses throughout the apartments, so I am sure they are working on changing the beds. Other than the beds, I was HIGHLY pleased. Excellent and peaceful locatin. I appreciated that we were not bothered or bombarded with time share presentations. We were left alone until check in. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Really thought this resort was too good to be true! Great rate on a 3 bedroom condo. It really is beautiful on the outside but the inside is worn out.... The beds were absolutely horrific and all of them were basically like sleeping on a boxed springs with no mattress... Other than that it was pretty good

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Couldn't believe cleaning fees of $97.00 for one night !!!!! King Size Bed mattress felt more like a box spring than a mattress!!!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This motel was close to Disney, but the carpet in our unit was dirty and the beds were horrible!! Very squeaky, saggy and uncomfortable. We will not be staying here again.

Genuine Hotels.com guest review

this place is beautiful rooms are amazing and staff is great especially miss Martinez great person

Genuine Hotels.com guest review

Big 3 bedroom suite, very convenient and affordable

Genuine Hotels.com guest review

Carpets need replacement.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Please be aware of a cleaning fee that will be charge at check in. This cleaning or houskeeping fee is not for the housekeeper to go and service the room while you are checked in, this fee is for the cleaning crew to service the room when you checkout. "Thats right" it doesnt make any sense... We were at this hotel for three nights and when I checked […] in they charge me an extra $80.00 housekeeping fee, plus a $5.95/night fee. The $80.00 fee I was not aware until we checked in, however it was my fault for not reading. I paid the fee thinking that the room was going to be clean like any other hotel, but NOT, we didnt see a housekeeper while we were there. So, be aware of this outgrages fee, that this hotel is charging. Basically, we are paying their houskeepers department's salary. Read more

Genuine Hotels.com guest review

Our stay was very comfortable. The only upsetting thing was to learn that we had to pay an extra fee for housekeeping and amenities. This was not clear on the Hotels.com website and was very misleading. It was an extra $80 plus $6 a day. Very frustrating to learn this when you're checking in with no option to refuse. The website listed it as US 80 which […] your eye doesn't catch as a cost. Wasn't happy about the extra $109 surprise. Read more

Genuine Hotels.com guest review

It exceeded our expectations, the resort was well maintained, everyone was friendly.

Genuine Hotels.com guest review

This resort made my vacation thank you for a great safe place for my family to stay while going to Disney World. Beds were like sleeping on a cloud and the free movies made for a nice night to relax with the kids. Thanks so much ill be back soon .......

Genuine Hotels.com guest review

I thought the hotel was relatively cheap for the season, so I booked it. Had 3 bedrooms and what we needed. I arrived early (at 1pm), and they didn't let me check in until the actual time of 4pm. Ok so my bad (but all of the hotels I've ever stayed in find a room, even if it's early or at least let you have the room key). When I finally came back to […] check in (was only for 1 night), they surprised me with a departure cleaning fee and some other fee almost equal to what I paid for the room!!! Couldn't believe it. For that price I could have stayed in a Disney resort or in Lake Eve Resort (for much less actually), which has much more comfortable beds and doesn't charge any fees and is twice and nice and close to everything! Ugh, I guess you live and learn, NEVER again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall the complex was clean&nice; rooms were spacious but beds were firm! There was a lack of amenities..so if your looking for things to do within the complex this is not the place for you! Also, the basic essentials like dishwashing soap, laundry soap, dishwasher soap was not provided when this was a condo unit with a full kitchen and stackable […] washer/dryer! For a 2 night getaway didn't think I had to purchase or carry these items. Read more

Genuine Hotels.com guest review

About thirty min drive from universal and no shuttle serves.. Some people crack me up I watched these people bring in some speakers the size of my eight year old.. So around eleven at night I hear those speakers being put to use. Hotel Handel it very well and fast!

Genuine Hotels.com guest review

Really liked this place. The room/suite was huge with plenty of room for the 7 of us. Bathrooms were nice with a huge garden tub that my daughter loved! Only downfall was the matresses on the beds were very old and not very comfortable. We also had a problem with the wifi but maintenance quickly resolved the issue. The kitchen was nice with everything […] we needed. Overall a great place to stay and would stay here again! Read more

Genuine Hotels.com guest review

We stayed on ground floor over looking the pond with 2 nice grills big enough to cook 8 hambergers at the same time! Oh and you can share those with the other 5 floors. Inside was nice and had huge bathrooms. I would get the 3 bd 2bth unit and rent from a private owner if you are planning a long stay that way you can get a good bed. We rented from a […] company that holds a fair number of these properties and they put HARD BEDS in the rooms. Between that and the two tiny hamberger grills for the whole complex......I mean if your going to go as far as they did to build those rooms and bathrooms as nice as they did, WHY MESS IT UP ON THE BEDS I can bring my own grill but can't bring my own bed..................GRADE: 2 1/2 STARS. Read more

Genuine Hotels.com guest review