"Very nice hotel."
Very nice hotel. Clean and spacious rooms. Friendly and helpful staff. Great breakfast and room service. Very convenient to Olympic centiennial park.Genuine Expedia guest review
Excellent stay !Genuine Hotels.com guest review
We went to see Cher and wanted a room with a balcony close to Phillips Arena. The 12 is in a perfect location, the staff are all very nice, the rooms are clean and modern, and the food in the restaurant is surprisingly tasty!! Plus, the balcony was perfect for watching a storm over Kennesaw Mountain in the distance.Genuine Expedia guest review
"Better choices for price"
Usually stay at Twelve Atlantic Station but booked up. Convenient to downtown and Braves game but hotel restaurant was terrible; food quality, cost and service. Staff was friendly but overcharged for coffee pot in the morning twice and had to call manager twice to get it corrected. Atlantic station would give complimentary bottle of water in fridge […] but not here. 2 star hotel at 4 star price. Read moreGenuine Expedia guest review
One female desk receptionist was not helpful with me. She was not very friendly or helpful.Genuine Hotels.com guest review
"Great hotel with HUGE rooms!"
Our stay at Twelve was very pleasant. The rooms are so big. You don't feel cramped at all like normal hotels. They have a great pool and fitness room. If you are a light sleeper, noise might be a little bit of an issue if you stay on the side close to the interstate. We were in a higher room, so it wasn't that big of a deal to us as some reviews described […] it. Overall the hotel was very comfortable and the service was unbeatable. They did everything they could to make our vacation relaxing. Thank you Twelve and thank you Expedia! Read moreGenuine Expedia guest review
"Event Overnight Stay"
My sister and I were in town to attend the Cher concert at the Philips Arena. This hotel was close to the Arena, so we decided to stay overnight after the concert. We were overwhelmed at the size of our room. We had a full kitchen, separate living room and bedroom. The bathroom was very oversized. The whole staff was very friendly and courteous to us […] during our stay. We also ate breakfast at Room at Twelve and thoroughly enjoyed our meal, everything very fresh and inviting. We would definitely stay here again. Read moreGenuine Hotels.com guest review
"hotel cancelled day of arrival"
Booked hotel room based on reviews on this site three months in advance (February); hotel contacted hotels.com the day of arrival within hours and stated that they overbooked due to unforeseen circumstances (probably due to concert held in Atlanta - and they were able to book at other guests at a higher rate). Within 3 months they could not notify me […] sooner than the day of arrival? Spent majority of trip down to Atlanta franticly trying to find another hotel when the city was booked due to the concert. Spoke with management - all they could say is that they started canceling the day of without regard to when the reservation was placed. Right! Would never stay here. Read moreGenuine Hotels.com guest review
"Tops in all Categories"
Great staff; very friendly and equally professional. Super convenient. Great room. Even the valet service was top notch. Two thumbs uup.Genuine Hotels.com guest review
"Great Downtown Hotel"
Great place to stay for our first stay in Atlanta. We loved the room, view and location. It was perfect for our needs.Genuine Expedia guest review
"Deserving of the Praise"
Great hotel deserving of its good ratings. They upgraded us to a suite and a half, almost an apartment. Friendly, clean, well situated downtown.Genuine Expedia guest review
The entire time I was there the wireless and in-room internet was down. For a hotel that touts itself as business-friendly and charges $250 a night, this is a relatively significant issue.Genuine Hotels.com guest review
"Good quality, good value"
Suite is spacious and well laid out. Food at the twelve is first rate and very reasonable cost for hotel restuarant. House keeping was a bit of a mystery in that one had to find and engage a rather obscure electronic notification system. Our was on "do not clean" mode until we figured out the system.. Overall, a very nice hotel.Genuine Hotels.com guest review
"Home away from home"
The room was large and beautiful. The location is perfect for seeing all the tourist sights downtown. And, it's across the street from a MARTA station if you want to go further away. The kitchen was very nice with all the major appliances. The only problem is that no pots or pans are provided unless requested. So, if you plan on needing them, call as […] soon as you get there. Read moreGenuine Hotels.com guest review
"Marta, WOC, aquarium, Cent Park very close"
very nice to have this type of suite with kitchen and separate bedroom! great towels and toiletries, beds and bed linens felt very old and worn out, took almost two hours fro spare bed linens and kitchen supplies to arrive, very friendly staff, nice bar area, lots of places to eat close byGenuine Hotels.com guest review
"Twelve. No more."
We had to keep calling the front desk with. Problems. With. The. Room...ice maker frozen up, the computer was not working...requesting towels was almost impossible. Will not be staying there again.Genuine Expedia guest review
The room was very spacious and well appointed. The service (Sven) was friendly and very helpful. There isn't much of a lobby, but the bar and restaurant are nice with good service.Genuine Hotels.com guest review
Awesome room. Perfect location. Right next to MARTA.Genuine Expedia guest review
I loved the hotel! I was literally in the middle of everything! The reason I didn't give Twelve Centinneal five stars is because I kept having problems with valet! There was only one valet person doing their job while the others were on their phone or being rudeGenuine Hotels.com guest review
We got a great deal, just an overnight stay to visit ATL. Hotel staff, LOCATION and the room was amazing. We were on the 14th floor and I've never had such a great city view. Staff was very helpful in directions, and a taxi service, although we ended up walking. Didn't read much about the hotel, so wasn't expecting rooms that are more like a condominiums. […] Tons of room, full size refrigerator, dish washer, etc. Best was the location, walking distance to great places to eat and the Hawks arena. Will definitely stay again if/when we pass through. Read moreGenuine Hotels.com guest review
My daughter and I really enjoyed our stay. The service was excellent and the food at Room was delicious. I would defiitely recommend this hotel.Genuine Hotels.com guest review
If you looking for a hotel in the heart of everything in Atlanta,GA this is a good hotel to stay at also the staff is very friendly and helpful.Genuine Expedia guest review
Loved this hotel I felt like I was home. One of the best hotels I've ever stayed in.Genuine Hotels.com guest review
Awesome!!Genuine Hotels.com guest review
"Great hotel and walking distance to restaurants"
GREAT stay! Will def be staying here next time we are in ATL!Genuine Expedia guest review
"Best Hotel Experience EVER!!"
Didn't know much about this hotel. But as soon as I opened the door, my jaw DROPPED! My wife was almost in tears she was so happy i surprised her with this weekend trip to this great hotel.Genuine Expedia guest review
"Overpriced unless you want tthere for extended sta"
It's really just downtown condos - nice enough, I guess, but overkill in the full kitchen. It is a noisy building, with wind whistling and freeway noise (I was on the 15th floor and it was still very noticeable. The restaurant offerings were good and cooked to order, but nothing special. For the price and and the additional charge for valet, you can […] do much better. Read moreGenuine Expedia guest review
"Great hotel; horrible "valet" service..."
I thought this hotel was an excellent bargain for the price and location. The entire staff was friendly and knowledgeable with the exception of the remarkably unhelpful and useless valet worker. I would like to add when my friends arrived after me they each (total of 3) had the same interaction with the valet service. Our "incident" simply arose from […] asking if there were any alternatives to parking via valet... If you have this question, best not ask the valet workers as you will NEVER get a straight answer other than "this hotel only has valet service". If you ask about nearby parking; they will tell you there is none... Completely useless greedy scum looking for tips after stealing $30 to park a car. (note: this was the first time in my life I did NOT leave a tip; and surprisingly I didn't feel bad about it...). All in all, the hotel was amazing; just be prepared for a completely useless experience when you need to park OR have them retrieve your car (as we called 3 times and has the front desk call the valet and we STILL had to wait for them to bring around our cars... Useless.) Read moreGenuine Hotels.com guest review
"Great location & service"
This hotel was in an awesome location for most any Atlanta attraction. A Marta station was only steps away, which made several parts of Atlanta accessible for a great price in comparison to a taxi. The hotel restaurant had delicious breakfast and a great atmosphere. The staff was helpful and friendly. The room was impressive for the value. I would reccomend […] this hotel because of the comfort and convenience. Read moreGenuine Hotels.com guest review
"My weekend getaway"
I really enjoyed my stay. I had to wait a while to receive my pots and pans to prepare dinner but the overall stay was nice. The downtown view was simply awesome. I will be returning very soon.Genuine Hotels.com guest review
It was 23 degrees outside and my room would not warm below 76 degrees. I was one cold Floridian visiting on business. Nights were torturous. Hotel very beautiful and clean. Just cold....Genuine Hotels.com guest review
Horrific!!! We we arrived and checked in we were so excited. When we entered the room we were shocked that it was not actually two rooms. It was one room with a half in the middle. The televisions shared that half wall so a battle for sound was hilarious. The walls were very dirty and the ceiling appeared to be plywood that was damaged. When we went […] in the bathroom our nightmare was confirmed. There was mold and mildew covering the showering. We took pictures and will post if possible. We contacted hotel management and they suggested trash bags to cover our feet while showering. I can not make this up. We decided to leave hotel and three weeks later we are still fighting for our money back. The absolutely worst hotel ever. Read moreGenuine Hotels.com guest review
"Good Location, Sub-Par Service"
The hotel was nice and in a decent location. The service (especially valet) needs some improvement...Genuine Hotels.com guest review
"Nothing Short Of..."
Beautiful, clean, very fancy and just oh so nice. The service first class and always with a smile. Nothing was ever a problem and the staff is efficient, and expedient in their response time from room service to house cleaning. I would not only recommend, but I plan to stay here again and again...Genuine Hotels.com guest review
Went for my boyfriends birthday, and we really enjoyed. We have no complaints.Genuine Hotels.com guest review
"Excellent place to stay- will definitely return"
Great place to stay at. We received a room (I believe we did upgraded, but not sure) that was more like a suite, with kitchen, living area, bedroom and bathroom. Free wifi and Newspaper. Great place. The only thing that we thought can be improved is the quality of the beds, comforters (or lack thereof) and sheets. Other than that - great place to s […] tay! Read moreGenuine Hotels.com guest review
Clean room. Friendly staff. Very pleased with our stay.Genuine Hotels.com guest review
"Excellent service and room for a decent price"
I stayed at the Twelve for business and was very pleasantly surprised by the hotel, including decor, room layout, room cleanliness, amenities, and the service. I had never stayed at a non-chain hotel before, but am glad I took the risk because I enjoyed my stay thoroughly!Genuine Hotels.com guest review
Absolutely a wonderful experience!Genuine Hotels.com guest review
"very rude staff but an excellent hotel"
We had to wait 45 minutes to check into our room and were told there were several guests in front of us, even though we were the only ones waiting in the reception area. Then when we got to the 15th floor our key wouldn't work. My husband went back to reception, had to wait 10 minutes to get the key reset and it still didn't work. When he called down […] to reception he was told it was his fault, not the locks!! Finally security came with a master key and we reported the problem with the lock. When we tried to get into our room at 11pm we had the same issue and the same annoyed response. The hotel is beautiful and the rooms are amazing, shame about the rudeness of the staff. Read moreGenuine Hotels.com guest review
"Perfect example of FALSE ADVERTISING."
This hotel was advertised to be a luxury experience, but was the opposite. The kitchen floor was sticky, the sofa sleeper was missing bedding, the bed mattress was lumpy and uncomfortable, the in-room coffee pot spilled horribly when pouring into a cup, the shower leaked all over the bathroom floor, and the hot water ran out when a second person was […] bathing. I communicated my issues on the in-room computer via message to the hotel manager and still have heard nothing in return. Read moreGenuine Expedia guest review
The chair to the dinning room table was broken or lose at the top of the chair and the lamp on the table with the computer had a shortest in it. They came and repaired the lamp but not the chair. We wanted to move to the side with the even numbers to be near family members but the rooms were not available. Over all the experience was nice and we will […] recommend our friends to stay at Twelve. Read moreGenuine Expedia guest review
"Nice room, rude staff"
The room was amazing, especially the nice view of the city, but the staff, not so much. Bob, in particular, was very rude and dismissive.Genuine Hotels.com guest review
"ferris wheel fun"
The twelve is always an experienceGenuine Hotels.com guest review
"Great downtown location"
Just had a great stay at Twelve Centennial Park. The location is perfect because it is NOT near Peachtree street. I was nervous that I would suffer the same fate suffered at hotels located on Peachtree street in downtown. Peach tree street is filled with cruising all night long from folks with blaring stereos and even louder motorcycles. I'm not sure […] why it is allowed to ruin the sleep of everyone on peach tree downtown, but twelve is nicely removed from the problem. The hotel suites are fantastic and always very clean. The in-room computer system was broken, but I didn't expect to work, because their other location has ahistory of not working too. Read moreGenuine Expedia guest review
Great hotel ~ like the full kitchen, had all amenities, love the view. Just fyi- make sure when taking a shower you have to barely turn the knob for the hot water. But it was a nice experience . This was my second time staying at this hotel and i would recommend.Genuine Expedia guest review
Very nice place to stay. Highly recommend!!!!Genuine Hotels.com guest review
"W who? The Twelve is where it's at!"
Everything about the hotel is pretty much excellent. 2 issues I had was paying 3 dollars for toothbrush and toothpaste but letting me take a 7 dollar magazine complimentary. And also the parking shouldve been free with guest stay. Other than that, excellent! I would highly recommend.Genuine Expedia guest review
"Very nice hotel"
The hotel was very nice and clean. From the lobby to the room, everything was nice. It's also a very well secure hotel. Everything is very convenient. I would most definitely be staying there again.Genuine Expedia guest review
was impressed. Wish parking was free but the valet were very helpful. Other than our neighbors arguing in the hall at 3 in the morning, the stay was very good. Looking forward to staying there again.Genuine Hotels.com guest review
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