"Great Location and Awesome Hotel"
This hotel was very nice, beautiful, and in the heart of the downtown/midtown area. It's a 10/10 and I would definitely stay there againGenuine Expedia guest review
"Spacious, comfortable, and clean room ..."
only downside is location next to freeway and bus station (which was not conducive to a good night's sleep).Genuine Hotels.com guest review
"Nice but also a hassle"
When getting checked in it took 45 mins standing there for the person to find our reservations and then her screen freezes on her so took more time! Couldn't find our reservations so she held me phone which had my conformation on it! Why did it really take so long? Also when trying to use the computer in the room the mouse was broken so I couldn't use […] it for anything! Read moreGenuine Expedia guest review
"Felt Like A Vacation, In My Home City!"
I stayed here as part if my one vey at anniversary plans, even though I live just outside of Atlanta. It made for a great impression and was one if the most comfortable places I've stayed. If my plans ever had me spending any time in Atlanta, I would consider this hotel again. No self parking, was my only complaint, and not a huge one at that.Genuine Expedia guest review
"Watch your bill."
The hotel was great and the balcony was an added bonus. I booked my stay through expedia. When I arrived they told me my room was paid in full but they needed a card to put on file for incidentals (valet, room service, etc.). When I arrived back home I realized they had billed my card for what I had already paid for the only "incidental" that I should […] have been charged for was the $26 valet fee. Hotel was great but watch out for the billing. I was told it would take 6-7 business days to be credited back...we'll see. Read moreGenuine Expedia guest review
The Twelve is badly maintained. It has this "cool", modern appearance and the rooms are are large suites, but when you exmaine the qiality of the construction and decor, it is pretty cheap. They have ceilings that are supposed to have that urban chic, unfinished cement look, but upon 2nd glance they are just made up out of patched up plywood, painted […] gray. Too funny! We ended up staying in 1 room one night and then switching for the 2nd night because we wanted a king and only 2 doubles were avaialable the first night. Both rooms were in equally poor condition. Even the hall ways look rundown - very noticable marks and chips on the walls and doors, etc. The doorbell was hanging, our door looked liked it had been kicked in before and the door jamb was loose, in room safe wouldn't close, fixture plares missing, walls need painting, etc. Beds had gross ployester covers and the mattress felt like cheap hotel mattresses. The beds at a Hampton Inn are nicer. Read moreGenuine Hotels.com guest review
"Best Hotel Ever"
I had travel from Afghanastan a 15 hr flight and I called the hotel and ask for an early check in. The hostest took my phone number and called within and hour and accomadated my request. My wife arrived from her travel from Clarksville Tn and was very happy with everything about the room.Genuine Expedia guest review
Wow!!!! This hotel was great, the room was beyond expectations and it had a full kitchen!!!! The bed was super soft and it had plenty of space. Hotel staff was friendly and went out of the way to help you. I would recommend this hotel to everyone!!!!!Genuine Hotels.com guest review
I loved the hotel and the concierge wad great when I checked in, however in the evening after I returned from a night out a couple of friends were allowed to come to my room they were there to eat and close out the evening there was no music or loud noise but security came up and said there was a complaint and that st least two of my guest must leave […] I agreed but I could not close my door and they waited. I felt humiliated as if I broken the law, I truly believe the the security on duty that evening expected we would be loud when we weren't and made upa story. One if my guest is a resident who recommended the hotel and was embarrassed as well. I will not return to the hotel due to the lack of respect I received for no reason. My guest also felt the same and that is very unfortunate because I loved my room. Read moreGenuine Hotels.com guest review
"Definitely will stay here again!!"
Hotel staff very friendly, informative and efficient! First time to stay here so the experience was more wonderful than we expected. Spacious rooms, full kitchen, two closets, huge shower and very comfortable bed. Loved coffee on the balcony in the mornings. We stayed three nights and definitely will stay here again next year!Genuine Expedia guest review
"Twelve Atlanta, GA"
The hotel was very convenient to area attractions in Atlanta, GA and the staff was very friendly and willing to assist with anything when asked. We were shocked however to find a wet sour towel folded and laying in the bathroom upon check-in. We also were unable to take a shower the next morning as someone had removed the handle to the shower so we […] had to wait almost an hour for that to be fixed. The views from the room were very nice however one of the rooms was having a party out on one of the balconies and it was very noisy even with the windows closed. We had hoped to eat in the restaurant for our final evening however there was a fire alarm sprinkler issue that occurred earlier in the morning which closed down the restaurant for the day. There are a couple of restaurants within a five minute walk other than that it requires a further walk into the city to find a place to eat. Read moreGenuine Expedia guest review
the hotel was great but the service was troubleGenuine Hotels.com guest review
"Great rooms but Atlanta Downtown not so good"
I can't really complain about the hotel, that's pretty much why I voted excellent for them. They were just amazing for what I have payed. We had a car and we didn't have any problems for that reason, however I would not want to walk in Downtown Atlanta at night... There are a couple of places to eat in downtown but again, you wouldn't wanna walk around […] there alone either. The hotel is decent, rooms are more like flats with your own kitchen. Beds and the whole thing is good. I had problem connecting to the hotel internet, however I had good coverage with my mobile operator so I didn't make a fuss about it. Read moreGenuine Expedia guest review
"Comfortable & Clean"
Loved our stay at Twelve Hotel in Atlanta, GA. Would stay there again!Genuine Hotels.com guest review
"Nice facility and staff, understaffed"
Very professional staff, but never felt like there were enough to fully cover things. Hotel and rooms are very nice- modern, well kept but not 4/5 star luxury either. Good for upscale business or family stay. Basic, good food and bar - only one of each. Rooms are large, bath and linens very good. Rates are fair but not cheap - but if you need spacious […] room with kitchen, it's a very good deal. Read moreGenuine Hotels.com guest review
"Twelve was a fun surprise, great place to stay"
Hotel is on WEST Peachtree St. which did not show up as we were doing Google maps. EZ to find once we found the correct road. Valet parking is required ($26/day) and you have to have an attendant to go to your car so be sure to get everything out of it prior to handing it off or it's a tip charge each time you go back down. We were bumped up to a Deluxe […] room which was nice, not sure how it was different from a regular room. Be sure to request one AWAY from the elevator. Great view of Atlanta, a deck you can actually step out on, ez walk to CNN, Centennial Park, Coke, etc. Room is set up like an apt. with a full kitchen and large bathroom. There is no door between the bedroom and living area so it's not quiet if one wants to get up early or stay up late to work or watch TV. Ceilings are unfinished (ugly) cement. Decorated very modern/black and white. Staff thruout Twelve are friendly and helpful. Would stay here again except for the high valet fee. Read moreGenuine Hotels.com guest review
"Great Hotel, Work on your bartender"
I really enjoyed the stay. The manager that evening was great! My only complaint was the male bartender who made it very obvious that he did not want to serve us since it was 30 minutes before closing. Apparently he was in a hurry and it was obvious. We asked him if there was another bar that we could go to and he graciously directed us to the "W" around […] the corner. We actually walked around there. When we returned almost an hour later, the bartender was still at the bar with a male customer entertaining him. We went to our room, came back down and chatted in the lobby area. Funny, the bartender and the male customer were still there. All customers should be treated the same. Read moreGenuine Hotels.com guest review
The hotel was great! The room was clean and the ambiance was excellent! Enjoyed the hotel restaurant! The food was superb! The only concern I had was that I booked a suite with a king size bed but the room they gave me when I checked in had a queen size bed in it. Other than that, everything else was great! I will come back again.Genuine Hotels.com guest review
my reservation was for myself an 2 teen age girls for my daughter birthday, room did not look clean, dust everywhere, not enough towels, ice maker in refrigerator did not work via the door, only 1 bathrobe, had to use bath towels as pool towels, no in room dining after 11pm because skeleton crew on weekends, even the computer message welcoming me was […] in another guests name, i was very disappointed, for the price i paid, no extra sheets or pillows for pull out couch, i had to call and ask for everything that should have been in the room, pull out couch had 2 horrible springs popping up on 1 side, Read moreGenuine Hotels.com guest review
"Nice hotel, but valet parking is not good"
The room was great! It had a separate living room area and a kitchen. It was clean and up to date. We enjoyed our stay. However, this hotel does not offer self-parking, they only have valet. Since that is your only option for parking you would hope they were good. While I was waiting for my car, I saw one of the drivers bump the cars. Also, they do […] not seem to hurry, they just casually walk to the cars. And don't bother complaining, the lady in the valet office is incredibly rude! To sum it all up: great hotel, large and clean room, but be prepared to wait for your car and don't forget to chech your car for scratches when you get it back Read moreGenuine Expedia guest review
"Overnight stay with two toddlers"
one of the easiest hotels we have checked in with to toddlers, bell staff and valet were wonderful as well as the front desk! Plenty of room for the kids, pack n play as well as a blow up bed for the 3 year old. Full size kitchen was great!Genuine Expedia guest review
"Nice hotel and staff…."
Our stay was great. The room was excellent…..but the staff made the difference. Our TV did not work, the phones were down; all due to storm. After not being able to fix the TV the manager of the hotel came up and personally apologize, offering to provide discounts.Genuine Expedia guest review
"Great for a group!"
We loved this hotel! It was wonderful having a separate bedroom plus the pull out couch! The full kitchen was another great feature. The pool/bar area was very clean and welcoming. We will definitely be back!Genuine Hotels.com guest review
"love this hotel"
This hotel was wonderful. The service was perfect you didnt have to speak with the staff if you didnt want too the in room computer gave you access to the services, room service valet even a virtual store. The valet parking could be a little better organized. But the over all service was perfect.Genuine Hotels.com guest review
My boyfriend and I stayed one night in a delux suite and it was amazing. The room was big, clean, and had a great view. The service was also great! Overall we loved it and will be returning!Genuine Hotels.com guest review
"Best Place and Time Ever"
From valet to room service. Supurb!!! Everyone is helpful and accommodating. SO WORTH IT! I usually don't stay at a brand I have never heard of. Glad I did. See you next time 12...Genuine Hotels.com guest review
"Nice hotel for a couple in downtown Atlanta"
Valet service excellent, even though I would rather be able to park my own car! Staff very friendly & professional! Suite is modern & clean. Nice kitchen! Very good value, and great for business or pleasure. Great view on balcony from the 14th floor!Genuine Expedia guest review
My overall experience was satisfactory as the staff was very friendly & professional. However, it took approx an hour for housekeeping to deliver me pots and pans after I initially submitted my request via the computer.Genuine Expedia guest review
My husband and I stayed here for a weekend staycation for my birthday and our anniversary. Our check-in was very easy and quick. To my surprise, when we got to our room, we had a note from the hotel wishing us a happy anniversary and me a happy birthday, along with complimentary bottle of wine and truffles. Overall the room was comfy and a great size […] with the separate kitchen, living area and bedroom. Although we saw several people around the hotel, we never heard anyone passing our door or through the walls, which was great. We did use room service (breakfast was great!) and valet, and all the hotel workers were pleasant and nice. Overall a great stay!!! Read moreGenuine Expedia guest review
"weekend in atl"
great place if u can afford it! spitting distance from the Marta stop too!Genuine Expedia guest review
"One of the best hotel experiences I've ever had"
The two main things that sets this hotel apart are the room accomodations and the service - which are both top notch. The room is a 1-bedroom suite, with complete kitchen with granite countertops, stainless steel appliances and plates/cups/utensils. The room has not only free wifi, but also an in-room computer where you can access internet AND order […] room service --- ordering room service from their downstairs restaurant, "Room," was as easy as 3 clicks. There are not 1 but 2 flatscreen TVs, one in the living area and one in the bedroom. There is a beautiful city view also overlooking their outdoor swimming pool garden area, and a terrace, enclosed with sliding doors. The bed was very comfortable, with comfy sheets. The bedroom furniture was all dark cherry/mahogany. The bathroom was also beautiful - granite countertops, modern glass-enclosed shower and a SEPARATE bathtub. My only complaint about this hotel is that the cielings look unfinished and if someone else in your room takes a 10 minute shower, you need to wait for the water to heat up for a little while before jumping in the shower yourself. The swimming pool was outdoors on a high up level overlooking the city with sheas lounges. It was freezing cold in May.. would have been nice if it was heated. But the amenities and comfort of the room and the excellent service are what make this hotel really stand out in my mind. Would stay here again if coming to ATL. Read moreGenuine Hotels.com guest review
"close to marta"
perferctGenuine Hotels.com guest review
This hotel is awesome....the staff...huge help and extremely friendly! The whole experience was so nice! Definitely A+ all around!Genuine Expedia guest review
"Hotel awesome. Lady at front desk, not so much."
The lady at the front desk wasn't so welcoming. She looked at me rudely the whole time with her nose in the air, making my girlfriend and me very uncomfortable. But the hotel was clean and in an awesome location. The suite was amazing and the view of atlanta was breath taking. I will definitely return if that same woman isn't working.Genuine Hotels.com guest review
I had no hot water most of my stayGenuine Hotels.com guest review
"nice hotel, great view of downtown!!"
pleasant eavening only stayed one night, but will be returning.Genuine Expedia guest review
"Best Hotel Ever!"
First of all, I was on the ninth floor and I am afraid of elevators. The front desk staff rode with me every time on the elevator. They were so helpful and not at all inconvenienced. The rooms were suites that I would live in! Beautifully laid out, decorated, and extremely clean.Genuine Expedia guest review
A great downtown hotel! The rooms are massive and the service was exceptional. Would definitely stay here again.Genuine Hotels.com guest review
"Great hotel needs better mattresses."
This is a great hotel in a great location downtown. The mattresses are a bit uncomfortable but it is the best downtown hotel we have stayed at by far. It is close to the interstate and you hear a lot of traffic noise if that bothers you. It is walking distance to a lot of restaurants and attractions.Genuine Hotels.com guest review
"Great downtown Atlanta Hotel"
Great hotel, full kitchen, friendly staff and we had a great time! Would definately make this choice again!Genuine Hotels.com guest review
"Good place for an extended stay"
This was a quick trip - only a day but from the look the hotel looked to be well located and good value. Booked a double queen suite style room. Very spacious. The appliances in the kitchen were modern and clean. The room was very clean and the balcony was a great touch. The one complaint was in the bathroom and shower there appeared to be a need for […] some minor repair work - one of the fire suppressant nozzles was missing the trim, the trim around the shower head was loose, the shower control was loose and did not work very well - all little things but given everything else these stood out as ..."I wonder why this was ignored?". Those things are the only reason I did not give a 5. Outside of that - well located, great bar and very nice hotel all around Read moreGenuine Expedia guest review
"Great Downtown Hotel"
Great nw hotel that's perfect for anyone staying in ATL for a couple of days. Restaurant is a little pricey but the suite is awesome and there's plenty of other places to eat in the area.Genuine Expedia guest review
"Status Hotel, if that means anything to you."
Overall I am a satisfied with the hotel. It is definitively overpriced, but that seems to be true for all other hotels located as close as this one to Centennial Park. The staff was very nice, all of them. I stayed in two rooms. The first room was smaller and cleaner than the second one. The second one had more space, an upgraded bathroom though. We […] went with a baby and asked for a crib in advanced. The crib was in the room when we arrived which was a nice detail. The crib is actually a playard, not a crib and the mat was very hard. We realized the baby was uncomfortable and decided to put him in the bed. Fortunately, the room had a sofa-bed and we were all ok. Breakfast is not included (another drawback of most hotels in this area) and you are forced to pay valet parking (you are not even given the option to park yourself or look for a cheaper option). Another "surprise" was to realize that the hotel is not the tall building with rooms facing most of downtown (South) or Midtown (North). Those are offices or residencies (not sure). Actual hotel is a 16-story bldg behind it with sights East and West (taller buildings on each side, so don't expect downtown views. In summary, I find the hotel extremely expensive for what it offers. This is not a family hotel for sure. It is more of a business or romantic getaway for a couple. I've stayed in as well-located hotels in Chicago downtown, much roomier and w/ more perks and payed half of what I payed in Twelve hotel. Read moreGenuine Expedia guest review
The suite was really nice. I wish I had a reason to utilize the full kitchen.Genuine Expedia guest review
very large room convenient location helpful serviceGenuine Expedia guest review
"Stop over on the way to FL"
Very nicely appointed suites with huge kitchen. Good choice if you have teenage kids. Staff was friendly. My only issue was the staff didn't have a good knowledge of what was close by (i.e. restaurants, shopping)Genuine Expedia guest review
"Best Hotel in Midtown Atlanta"
My check in was effortless and super quick. The attitudes of everyone that we came in contact with was very positive and professional !!! I recommend this hotel to anyone that has high expectations.Genuine Hotels.com guest review
The hotel was room was very clean and comfortable. The staff was polite and helpful. I will most certainly stay again when in Atlanta!Genuine Expedia guest review
I booked this hotel for a weekend getaway for my birthday. It's easy to find, clean, upscale and friendly. The guest service agents are helpful and always have smiles on their faces. The parking is valet, which is nice, but the area is a little tight, seeing as it's in a garage. The Ghost Portal in-room wasn't updating to the correct guest information […] but we could order room service without a problem. Without a doubt I would stay here again! Read moreGenuine Hotels.com guest review
Suite was nice and clean, quiet and comfortable. HD channels did not work properly, a lot of flickering and no signal. Overall good stay...Genuine Expedia guest review
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