"Best Hotel Experience EVER!!"
Didn't know much about this hotel. But as soon as I opened the door, my jaw DROPPED! My wife was almost in tears she was so happy i surprised her with this weekend trip to this great hotel.Genuine Expedia guest review
"Overpriced unless you want tthere for extended sta"
It's really just downtown condos - nice enough, I guess, but overkill in the full kitchen. It is a noisy building, with wind whistling and freeway noise (I was on the 15th floor and it was still very noticeable. The restaurant offerings were good and cooked to order, but nothing special. For the price and and the additional charge for valet, you can […] do much better. Read moreGenuine Expedia guest review
"Great hotel; horrible "valet" service..."
I thought this hotel was an excellent bargain for the price and location. The entire staff was friendly and knowledgeable with the exception of the remarkably unhelpful and useless valet worker. I would like to add when my friends arrived after me they each (total of 3) had the same interaction with the valet service. Our "incident" simply arose from […] asking if there were any alternatives to parking via valet... If you have this question, best not ask the valet workers as you will NEVER get a straight answer other than "this hotel only has valet service". If you ask about nearby parking; they will tell you there is none... Completely useless greedy scum looking for tips after stealing $30 to park a car. (note: this was the first time in my life I did NOT leave a tip; and surprisingly I didn't feel bad about it...). All in all, the hotel was amazing; just be prepared for a completely useless experience when you need to park OR have them retrieve your car (as we called 3 times and has the front desk call the valet and we STILL had to wait for them to bring around our cars... Useless.) Read moreGenuine Hotels.com guest review
"Great location & service"
This hotel was in an awesome location for most any Atlanta attraction. A Marta station was only steps away, which made several parts of Atlanta accessible for a great price in comparison to a taxi. The hotel restaurant had delicious breakfast and a great atmosphere. The staff was helpful and friendly. The room was impressive for the value. I would reccomend […] this hotel because of the comfort and convenience. Read moreGenuine Hotels.com guest review
"My weekend getaway"
I really enjoyed my stay. I had to wait a while to receive my pots and pans to prepare dinner but the overall stay was nice. The downtown view was simply awesome. I will be returning very soon.Genuine Hotels.com guest review
It was 23 degrees outside and my room would not warm below 76 degrees. I was one cold Floridian visiting on business. Nights were torturous. Hotel very beautiful and clean. Just cold....Genuine Hotels.com guest review
Horrific!!! We we arrived and checked in we were so excited. When we entered the room we were shocked that it was not actually two rooms. It was one room with a half in the middle. The televisions shared that half wall so a battle for sound was hilarious. The walls were very dirty and the ceiling appeared to be plywood that was damaged. When we went […] in the bathroom our nightmare was confirmed. There was mold and mildew covering the showering. We took pictures and will post if possible. We contacted hotel management and they suggested trash bags to cover our feet while showering. I can not make this up. We decided to leave hotel and three weeks later we are still fighting for our money back. The absolutely worst hotel ever. Read moreGenuine Hotels.com guest review
"Good Location, Sub-Par Service"
The hotel was nice and in a decent location. The service (especially valet) needs some improvement...Genuine Hotels.com guest review
"Nothing Short Of..."
Beautiful, clean, very fancy and just oh so nice. The service first class and always with a smile. Nothing was ever a problem and the staff is efficient, and expedient in their response time from room service to house cleaning. I would not only recommend, but I plan to stay here again and again...Genuine Hotels.com guest review
Went for my boyfriends birthday, and we really enjoyed. We have no complaints.Genuine Hotels.com guest review
"Excellent place to stay- will definitely return"
Great place to stay at. We received a room (I believe we did upgraded, but not sure) that was more like a suite, with kitchen, living area, bedroom and bathroom. Free wifi and Newspaper. Great place. The only thing that we thought can be improved is the quality of the beds, comforters (or lack thereof) and sheets. Other than that - great place to s […] tay! Read moreGenuine Hotels.com guest review
Clean room. Friendly staff. Very pleased with our stay.Genuine Hotels.com guest review
"Excellent service and room for a decent price"
I stayed at the Twelve for business and was very pleasantly surprised by the hotel, including decor, room layout, room cleanliness, amenities, and the service. I had never stayed at a non-chain hotel before, but am glad I took the risk because I enjoyed my stay thoroughly!Genuine Hotels.com guest review
Absolutely a wonderful experience!Genuine Hotels.com guest review
"very rude staff but an excellent hotel"
We had to wait 45 minutes to check into our room and were told there were several guests in front of us, even though we were the only ones waiting in the reception area. Then when we got to the 15th floor our key wouldn't work. My husband went back to reception, had to wait 10 minutes to get the key reset and it still didn't work. When he called down […] to reception he was told it was his fault, not the locks!! Finally security came with a master key and we reported the problem with the lock. When we tried to get into our room at 11pm we had the same issue and the same annoyed response. The hotel is beautiful and the rooms are amazing, shame about the rudeness of the staff. Read moreGenuine Hotels.com guest review
"Perfect example of FALSE ADVERTISING."
This hotel was advertised to be a luxury experience, but was the opposite. The kitchen floor was sticky, the sofa sleeper was missing bedding, the bed mattress was lumpy and uncomfortable, the in-room coffee pot spilled horribly when pouring into a cup, the shower leaked all over the bathroom floor, and the hot water ran out when a second person was […] bathing. I communicated my issues on the in-room computer via message to the hotel manager and still have heard nothing in return. Read moreGenuine Expedia guest review
The chair to the dinning room table was broken or lose at the top of the chair and the lamp on the table with the computer had a shortest in it. They came and repaired the lamp but not the chair. We wanted to move to the side with the even numbers to be near family members but the rooms were not available. Over all the experience was nice and we will […] recommend our friends to stay at Twelve. Read moreGenuine Expedia guest review
"Nice room, rude staff"
The room was amazing, especially the nice view of the city, but the staff, not so much. Bob, in particular, was very rude and dismissive.Genuine Hotels.com guest review
"ferris wheel fun"
The twelve is always an experienceGenuine Hotels.com guest review
"Great downtown location"
Just had a great stay at Twelve Centennial Park. The location is perfect because it is NOT near Peachtree street. I was nervous that I would suffer the same fate suffered at hotels located on Peachtree street in downtown. Peach tree street is filled with cruising all night long from folks with blaring stereos and even louder motorcycles. I'm not sure […] why it is allowed to ruin the sleep of everyone on peach tree downtown, but twelve is nicely removed from the problem. The hotel suites are fantastic and always very clean. The in-room computer system was broken, but I didn't expect to work, because their other location has ahistory of not working too. Read moreGenuine Expedia guest review
Great hotel ~ like the full kitchen, had all amenities, love the view. Just fyi- make sure when taking a shower you have to barely turn the knob for the hot water. But it was a nice experience . This was my second time staying at this hotel and i would recommend.Genuine Expedia guest review
Very nice place to stay. Highly recommend!!!!Genuine Hotels.com guest review
"W who? The Twelve is where it's at!"
Everything about the hotel is pretty much excellent. 2 issues I had was paying 3 dollars for toothbrush and toothpaste but letting me take a 7 dollar magazine complimentary. And also the parking shouldve been free with guest stay. Other than that, excellent! I would highly recommend.Genuine Expedia guest review
"Very nice hotel"
The hotel was very nice and clean. From the lobby to the room, everything was nice. It's also a very well secure hotel. Everything is very convenient. I would most definitely be staying there again.Genuine Expedia guest review
was impressed. Wish parking was free but the valet were very helpful. Other than our neighbors arguing in the hall at 3 in the morning, the stay was very good. Looking forward to staying there again.Genuine Hotels.com guest review
"Not family friendly"
First of all my reservation was not in the computer, thank goodness for email confirmation. The getting in the elevator there were escorts that had security to deal with. Room was not what I had originally booked. Room was clean and we'll kept, room was very loud due that the interstate was right there. Food in restaurant was over priced and the only […] complementary was a ticket for one glass of wine. Nicely kept hotel but I will never stay here again! Read moreGenuine Hotels.com guest review
From arrival to departure our time at Twelve was absolutely fantastic! The only hiccup worth mentioning was when the valet attendant escorted us to our room we noticed that the residence was in process of being cleaned. We were immediately assigned a different room on the same floor and began unpacking after 5 minutes. The entire staff was friendly […] and courteous, the restaurant "Room" was definitely 4-star quality, and the maid service was second-to-none. I highly recommend Twelve Centennial Park Hotel to anyone looking for a comfortable, retro-looking, friendly hotel!! Read moreGenuine Expedia guest review
This was my first experience staying at this hotel and I was very pleased. I thought the features of the room were fantastic. The only two negative comments are:1) There was a big billboard/sign outside the hotel with very bright lights that interrupted my sleep; and 2) several of the cable channels on the TV had a loud, shrill feedback to the point […] I could not watch them. Read moreGenuine Hotels.com guest review
"Room was amazing"
We reserved our room after a recent flood in our condo. We chose the hotel based on the location to our home and because they allowed our dogs to stay with us. I didn't realize what the rooms were like until after we got there and we were blown away at the size. Having a full kitchen and living room made us feel like we were not just stuck in a hotel […] room while we were displaced from our home. The staff was great and very helpful while we made several trips with luggage and the dogs. The room service food was amazing, it was much higher quality than most room service meals I've had. I would highly recommend this hotel. Read moreGenuine Expedia guest review
The hotel was really very nice. The room was huge and had a full size fridge and oven in the living room. I really liked the suite and if we go back to Atlanta this is where we would stay.Genuine Expedia guest review
This hotel was beautifully decorated. The staff was helpful and responsive. Unfortunately the beds were quite uncomfortable. Also, a previous guest had spilled something greasy on the floor and it was slippery. If they got some new mattresses, it would be awesome.Genuine Expedia guest review
"Fancy hotel near downtown"
Needed to stay somewhere downtown for some local color. My only gotcha is the neighborhood isn't all that great for walking - would not walk at night - but overall, its very doable. Great staff, beautiful rooms, views, room service.Genuine Expedia guest review
"Vice nice stay"
The hotel was very nice, actually much better than I had expected. Very spacious and well put together. The staff is professional and helped with no question, we even came to eat breakfast a bit late and were welcomed with open arms! The food was just as good as the stay! Anytime I come back to ATL I know I'm looking to stay here FIRST.Genuine Hotels.com guest review
The hotel was great and the staff was superb and extremely knowledgeable about the surrounding area. My only complaint would be with the hotel restaurant. It was okay but not as good as I would expect from a nice hotel.Genuine Hotels.com guest review
Spacious suite, emphasis on comfort and amenities (kitchen, sitting room, large bedroom and bath). Food is excellent; bar service a bit slow due to a very full hotel but all staff are very friendly. Great experience overall.Genuine Expedia guest review
"Twelve Hotel in Downtown Atlanta"
Excellent oversized all suite rooms, with the bedroom and bath ingeniuously separated from the living room and kitchenette. This kept all hallway noise away from the sleeping area, not that we could hear any of our neighbors anyway due to the nice construction and spacious size of their suites. Very attentive staff and management. Very clean throughout […] the hotel. Excellent wall of floor to ceiling windows. Only problem was slow room service the two times we ordered food in our suite, supposedly due to the SEC championship football game we went to at the Georgia Dome that weekend. However, they compensated for that by deducting both charges from our bill without a lot of effort. We would stay there again and heartedly recommend this hotel. Read moreGenuine Expedia guest review
We had a great stay! The food was great! Bar could use some help. Too long a wait for serviceGenuine Expedia guest review
"Great staff and service"
All the staff were nice and the service was great, but it would be better if it had free parking.Genuine Hotels.com guest review
Super sized rooms and great room service. Will use again.Genuine Hotels.com guest review
"Great Thanksgiving Weekend Visit"
Great location for a visit to Atlanta. Helpful staff, professional but warm. Would stay there again.Genuine Hotels.com guest review
Excellent hotel, time and money well spent.Genuine Hotels.com guest review
This place feels like home.Genuine Hotels.com guest review
"Wonderful stay at the Twelve Centennial Park Hotel"
Our stay was great and enjoyable. Spacious accomodations, excellent staff (everyone), and willing to assist with any request.Genuine Expedia guest review
"Best hotel in Atlanta"
I got this room for my birthday weekend. Exceeded my expectations. Full kitchen with dishes, pots and pans available upon request. Sofa bed, chair, counter stools, and small dining table provided plenty of seating. Walk out balcony. The shower was nice, however I was expecting a bath tub from the pictures. Beds were comfortable.Genuine Expedia guest review
"Romance Continues in Neon Lighted Hotel Room"
The kitchen was a nice added extra.Genuine Expedia guest review
"Great place! Will definitely stay there again!"
My fiancé and I stayed one night at this hotel, and we wish we could've stayed longer. We had never heard of this hotel, but what a hidden gem it was! The entire place was beautiful with great, friendly staff. The room was very spacious, clean, modern, and comfortable. We had a great balcony, and the view was extremely pleasing. The hotel is right in […] the heart of downtown, close to everything, and very reasonably priced. The hotel restaurant was fantastic! Delicious food, tasty drinks, and great service. The only two negatives that we found were 1) the TV and remote never worked quite right and 2) there was a little bit of mold visible on the ceiling above the bathroom/bedroom. The TV issues weren't too big of a deal to us since we only stayed one night; however, if we had stayed longer it would've been a serious problem. Overall, our experience was wonderful, and we will definitely be staying there again - hopefully in the very near future! Read moreGenuine Expedia guest review
"Not as expected"
The hotel location & appearance was nice as well as the rooms but what they don't tell you is the $26 valet parking that is mandatory ! Even if you need to leave and come bck it's another $26! They also out a holding few of $75 on your card until you leave for incidental ! So depending on how many rooms you get another $75 will be added !Genuine Hotels.com guest review
"business and romance"
I love this hotel and she did too..anytime I come to atlanta im staying her. Price was very resonableGenuine Hotels.com guest review
"Excellent boutique hotel"
Clean, comfortable, spacious room (more of a mini-suite, actually); helpful and friendly staff; only possible complaint would be that there are no taxis standing by as at some other downtown hotels, but the hotel will call one and it takes only a couple minutes... overall very pleased and will stay here again.Genuine Hotels.com guest review
This is an average hotel. That pretty much sums it up. I was not that impressed with the furnishings or the kitchen appliances and set-up. ...although the rooms are spacious and apartment-like in style. The staff were the best part of my stay, from the gentleman at the front desk, the inroom dining young lady and the guys working the valet. They were […] all genuinely pleasant and knowledgeable. I think the biggest downfall here is the hotel's location. It's literally perched over (about 8 lanes) the city's busy interconnector. So the hum of traffic was heard all night. It's also located in close proximity to Grady Hospital, the general hospital in Atlanta....so needless to say you will be graced with the shrill sound of sirens all night too. Lastly, some marketing genius decided to perch a computerized billboard in such a way that you have to pull your curtains or you will have a light show that you didn't plan for .... Overall, honestly there are many other hotel selections that may be a bit more expensive but worth it. Read moreGenuine Expedia guest review
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