All hotels in Norwalk, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here11734 Imperial Hwy, Norwalk, CA, 90650, United States of America, ‏‎800-491-6126
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3.2 / 5Good

Score breakdown (from 133 reviews)

Average rating for:

  • Cleanliness
    3.2
  • Service
    3.1
  • Comfort
    3.3
  • Condition
    3.1
  • Neighborhood
    3.2
3.0 / 5Good
"Surprisingly Pleased"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Overall the room was decent, got the job done for the price.
Genuine Hotels.com guest review
1 night trip Jan 19, 2014
A Traveler
US
4.0 / 5Excellent
"good spot for a night out.."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
i like this spot mostly because of the employee who works the front desk mostly every time ive stayed here, treats his guests very well. hes polite and always smiles. even though another employee and him came knocking on my door and told me that the other person in my room had to leave. apparently, my friend was mistaken for somebody who wasnt supposed to be there. but he apologized after and me and my friend went along with the day before checkout. oh well, everyone makes mistakes. i still like this spot.
Genuine Hotels.com guest review
1 night trip with friends Jan 12, 2014
girl interrupted
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The Hotel was nice, I really have no complaints except that the refrigerator leaked a little water. The Hotel and room was well kept. I was really happy that they offered a refrigerator and a microwave free of charge. The bathroom smelled just a little bit of old urine but a little febreeze should do the trick
Genuine Hotels.com guest review
2 night romance trip Dec 29, 2013
Wesley
US
4.0 / 5Excellent
"Comfortable Hotel in a good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was very nice since they let us check out later and they offered us coffee and orange juice n the morning. The room was very comfortable and well furnished.
Genuine Expedia guest review
Other trip Jan 5, 2014
Nour
US
5.0 / 5Outstanding
"Satisfied"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The deadbolt on the door was broken but other than that, everything was great and the staff was as helpful as can be. I have family in the area and will likely stay here again. There is a Walmart and a Denny's across the street which was very convenient. The price was great.
Genuine Hotels.com guest review
3 night trip Dec 23, 2013
Jane
US
5.0 / 5Outstanding
"Better than expected"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The furnitures in the room actually look pretty new and classic. For the price I paid I didn't expect it to be so nice. The heater was not noisy like another hotel I recently stayed at. There is free wifi. You just need to ask for user Id and password. There is a hair dryer, microwave, and fridge. It has everything you need. I really recommend it.
Genuine Expedia guest review
Other trip Dec 27, 2013
caligirl
US
1.0 / 5Poor
"hire some new house keeping"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Decided to stay there because it was close to my work. Once I got my room I checked the cleanliness of it. The restroom had NOT been clean. There was URINE on the seat. Ewww gross!!! Then the microwave AND the mini fridge was ALSO dirty!!! I complained and the restroom was cleaned. Never staying there again .....
Genuine Hotels.com guest review
1 night trip Dec 15, 2013
A Traveler
US
4.0 / 5Excellent
"Pleasant"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We come here a couple of times a year and I've had no problems. My wife's parents stay for holidays almost every year. I recommended this place to friends and hear no complaints. We enjoyed our stay:)
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2013
Sam
US
3.0 / 5Good
"great clean new remodel rooms"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Customer service was a little rough on the check out. Though check out was at noon but maid knocked before 11... i was in bed. Shouted not to come in because i was in my underwear. When i got to the door nobody was there, minutes later i had a call from the front desk telling me check out at 11. I said oh thought it was at noon will get my stuff together, started getting ready an took a quick shower... when i had the door open taking stuff out... the guy from the desk came to the door and shouted gotta check out now, was only 11:25am. When i got to the front desk he was not even at the front desk was going around from room to room, probably shouting ay other rooms. Needs to work on customer service other then that place is great
Genuine Hotels.com guest review
1 night business trip Nov 30, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to a lot of restaurants"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
So when my fiancée and I arrived, the stuff was really nice and the hotel room was really clean and also the tv images looked really clear and very good movies so we had a really really good time! I would recommend this hotel to anyone.
Genuine Expedia guest review
Other trip Dec 2, 2013
Ronald
US
1.0 / 5Poor
"The area is not safe for walking after dark."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
There are several holds on the bed cover and blanket, some are from cigarettes, some are due to washed too many times, internet did not working properly (you can't do anything just watch the waiting sign circling again and again), room service will do every the other day, you may find used towels are still there, garbage bag remain unchanged, bed same as when you leave......
Genuine Expedia guest review
Other trip Sep 29, 2013
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
The location was Ok , shower didn't work , carpet looked dirty, towels crispy not soft. area around the zinc was dirty.
Genuine Hotels.com guest review
2 night trip Sep 20, 2013
A Traveler
US
2.0 / 5Fair
"Norwalk Dump"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
No coffee maker, no continental breakfast, wi-fi was down most of the time, maids didn't come everyday, floors were dirty, had to ask for stopper for the bathtub and hair dryer was broken. They did bring a new hair dryer. We also had to ask for ice bucket.
Genuine Expedia guest review
Other trip Aug 18, 2013
Christi
US
2.0 / 5Fair
"Employees are very Rude"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
We knew this was no Marriott going in to the stay, however it was more run down than we thought from seeing the pictures to seeing it in person. Also, the staff was very rude. While waiting for a friend to arrive we were standing by the door, we wanted to make sure she made it up safe, however when the manager saw us standing by our door we were immediately told to go in our room and go to sleep. Who tells grown adults to actually go to bed? We were not loud just standing waiting for a friend to arrive. Also, you have to "Rent" the remote from the front desk, it's not in your room.
Genuine Hotels.com guest review
2 night trip Jul 19, 2013
A Traveler
US
2.0 / 5Fair
"Not Worth the Money"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Motel 6 level accomodations. Bath towel was stained with what appears to be blood. Long black hair on bed blanket. Old furnishings and old/hard mattress. Hard to recommend to anyone.
Genuine Hotels.com guest review
1 night trip Jul 20, 2013
Michael
US
2.0 / 5Fair
"maintenance and cleanliness"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
overall it was confi pictures on the web need update is not what is look like
Genuine Hotels.com guest review
2 night family trip Jun 21, 2013
Dulce
US
2.0 / 5Fair
"Not a good hotel, even for the price."
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Practically theres no one in the reception (it's a cubicle). The hotel is in poor condition, at least the room was clean. Definitely I will not stay there again.
Genuine Expedia guest review
Other trip Jun 3, 2013
Rafaelrsv
US
4.0 / 5Excellent
"Good Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
NIce experience, good
Genuine Hotels.com guest review
3 night family trip May 25, 2013
sachin
US
2.0 / 5Fair
"Mediocre Motel"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
This place was not too clean. The mattress was very hard and the pillows were like bricks. At night, you have to check-in through a security window and they give you the TV remote at that time. Wouldn't stay again.
Genuine Hotels.com guest review
2 night trip May 3, 2013
Bob
US
3.0 / 5Good
"Clean and cheap"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
You get what you pay for. The rooms was nice and it was cleaner than I expected it to be. The only downside to my stay was that the wifi did not work well.
Genuine Hotels.com guest review
2 night family trip Apr 12, 2013
A Traveler
US
2.0 / 5Fair
"Just to Pass the Night and Leave Next Day"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Poor customer service and rooms not well taking care.
Genuine Expedia guest review
Other trip Mar 26, 2013
A Traveler
US
3.0 / 5Good
"Not bad"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Not bad. You get what you pay for. Wished it could've been cleaner...
Genuine Hotels.com guest review
Business trip Mar 1, 2013
Petra
US
3.0 / 5Good
"Not bad!"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Great location, close to the freeway. Rooms are big. I will go back again.
Genuine Hotels.com guest review
2 night family trip Dec 28, 2012
Jun
US
1.0 / 5Poor
"Worst hotel ever"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
These people are still in a 3rd world country and do not know how to treat customers. I was given an ultimatum to not have any guests over or I could leave with a partial refund. No keep in mind i had family waiting in the room at 5pm in the afternoon waiting for me to get ready so we could all go to dinner that evening. I get a call from the hotel manager stating that there are no visitors allowed. At 5pm in the afternoon i do not consider any violation of policies and requested that i see the policy that stated i could not have any visitors over to pick me up for dinner she said she couldnt find it but it was somewhere listed on the hotel. LOL I know my rights as a customer and have stayed at the most luxurious of hotels this dump didnt even deserve a response to this business owners concerns but i thought i should let her know that is against the law to discriminate against people of race, creed or color. I wouldnt stay here again if you paid me.
Genuine Hotels.com guest review
2 night trip Nov 3, 2012
A Traveler
US
2.0 / 5Fair
"Stay away, very far away"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The bed clothes were old and had holes in them. The parking lot was full when we returned from dinner and they told us we had to park in the lot of a restaurant down the street. The room smelled musty or moldy.
Genuine Expedia guest review
Other trip Oct 31, 2012
Maria
US
4.0 / 5Excellent
"Good places to stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice place to stay even a week.
Genuine Hotels.com guest review
1 night business trip Oct 19, 2012
Chris
US
3.0 / 5Good
"An OK Stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The front desk was very friendly and made sure I had everything in my room. Also, there was no problem with doing a late check-out. The hotel was clean, but there was a cockroach in the shower. After seeing the cockroach, the room didn't feel as clean when I first walked in. Overall, the hotel is OK. Nothing too bad, but not the best. About 15 mi away from Disneyland and 15 mi away from LA. The location is great. There is a Wal-Mart and plenty of restaurants to choose from and are walking distance from the hotel.
Genuine Expedia guest review
Other trip Oct 15, 2012
Ric
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
room smelled, it was dirty, the towels were dirty hadn't been cleaned. the staff was good but the dirtyness of the rooms was too much
Genuine Hotels.com guest review
1 night trip Oct 12, 2012
A Traveler
US
4.0 / 5Excellent
"Good value for short stays"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I needed something in this location just to sleep for one night. I went with economy and this hotel was just fine. Easy in and easy out, clean and comfortable room for one night, and very fair rate.
Genuine Expedia guest review
Other trip Oct 5, 2012
Rick
US
4.0 / 5Excellent
"Average in every way, not a bad choice"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
The only poor thing about this hotel is the very small parking lot. I had to park off-site until a parking spot opened up around 12:30 a.m.
Genuine Hotels.com guest review
Romance trip Oct 3, 2012
A Traveler
US
3.0 / 5Good
"Nice and spacious room but not very clean"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Room are nice and big. recently renovated. Bathroom good and clean. Bed sheets were NOT clean, towels not clean either. Complained to manager, got clean towels but still bedsheet with marks and holes. carpet prettty dirty, if you walt ten steps barefood from bed to shower, your feed are almost black.
Genuine Hotels.com guest review
Family trip Sep 28, 2012
Torsten
US
4.0 / 5Excellent
"a very peaceful stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
relaxing,being able to unwind without being bother
Genuine Hotels.com guest review
3 night trip Sep 4, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
It do worth for money, very basic, noisy but clean. Very far from attraction places specialy Hollywood and st Monica.
Genuine Hotels.com guest review
2 night trip Aug 31, 2012
A Traveler
US
4.0 / 5Excellent
"worked for what we needed"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
the rooms was in a middle of some renovation but overall clean and manageable.
Genuine Hotels.com guest review
3 night trip Aug 10, 2012
TFlo
US
5.0 / 5Outstanding
"Fresh and clean for a good price"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The rooms were newly renovated and clean, so it felt more expensive than it was. We payed two thirds of what others were charging for one night. No breakfast though.
Genuine Hotels.com guest review
1 night trip Aug 8, 2012
A Traveler
US
4.0 / 5Excellent
"good location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The location was great for families, Walmart was across the street, and many restaurants up and down that street. This was your basic hotel, a clean room to sleep and shower in and thats it, nothing fancy. the price was fair.
Genuine Expedia guest review
Other trip Aug 1, 2012
A Traveler
US
3.0 / 5Good
"convienent to freeways, restraunts and shopping"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel was comfortable. Had a fridge and a microwave. The remote for the TV was the smallest I have ever seen It allowed you to turn TV On/Off and Chanels Up or down. There was pleanty of room to sit. Easy access to internet. The sheets had stains. Bathroom floor was dirty. Price was good.
Genuine Hotels.com guest review
3 night trip with friends Jul 17, 2012
A Traveler
US
4.0 / 5Excellent
"Nice place for the price...."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Was pleasantly pleased with the place. Especially for the Los Angeles area,great room for the price.
Genuine Hotels.com guest review
1 night business trip Jun 29, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
very happy with the room, the service was amazing very friendly and helpful
Genuine Hotels.com guest review
4 night trip Jun 22, 2012
A Traveler
US
3.0 / 5Good
"Not Bad"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Overall not bad. If it's just for one or two nights, it's just fine. The rooms looked to have been recently remodeled and were clean. Beds were comfortable. This was the first hotel that I have stayed at where the front desk called at check out time and reminded us to check out. Shortly after I see the front desk opening all of the rooms. Little odd.
Genuine Hotels.com guest review
2 night trip May 26, 2012
SoCal Visitor
US
4.0 / 5Excellent
"Great for want you pay."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I would stay again it was close to just about anything you need.
Genuine Hotels.com guest review
1 night trip May 26, 2012
A Traveler
US

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Excelente ubicación"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
La ubicación quedó perfecta para los eventos a los que acudí, estaba a la vuelta de una locación, a 5 minutos en ruta directa del otro lugar, y a 15 minutos de la casa de mis parientes.
Genuine Hotels.com guest review
1 night trip May 27, 2014
GMD
MX
4.0 / 5Excellent
"不错的选择"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
整体都不错,如果有早餐就更好了。
Genuine Hotels.com guest review
1 night trip May 24, 2014
A Traveler
CN
3.0 / 5Good
"stop & go, no long stay"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Is nice to sleep a night, but it's kind of motel. I could hear all noises of couples on other rooms. Reception Is just a window. But rooms are clean, comfortable.
Genuine Hotels.com guest review
1 night business trip Feb 22, 2014
A Traveler
MX
4.0 / 5Excellent
"bien ubicado"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Me gusto la ubicación, esta cerca de walmart y de muchas ciudades a donde ocupaba ir, las recamaras les falta un pico de arreglos pero están bien, gracias
Genuine Hotels.com guest review
2 night business trip Feb 15, 2014
daniel
US
2.0 / 5Fair
"Nada bueno"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Nada buena, el Internet pésimo, sin nada especial.Sucio, almohadas super duras, ruidoso.No recomendable.
Genuine Hotels.com guest review
3 night family trip Mar 21, 2013
Getico
CR
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night business trip May 15, 2015
NIKHIL
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night romance trip Mar 7, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night romance trip Nov 14, 2014
Matthew
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews