All hotels in Cascais, Portugal
1 room, 2 adults
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Rua Frei Nicolau de Oliveira, 100, Cascais, 2750-319, Portugal, ‏‎800-491-6126
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4.8 / 5Outstanding

Score breakdown (from 228 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.8
  • Comfort
    4.8
  • Condition
    4.8
  • Neighborhood
    4.7
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5.0 / 5Outstanding
"Great hotel!!"
Great hotel, great customer service, lovely rooms, super clean, brilliant spa, near some great beaches and close to the town centre! There's more......they have champagne in the breakfast buffet!! Will definitely be going back soon.
Genuine Hotels.com guest review
3 night romance trip May 23, 2015
Waleid
US
5.0 / 5Outstanding
"Best hotel I've ever been too!"
Beautiful hotel, best service we have ever experienced! we always stay at 4-5 star hotels, however, we have never experienced such amazing service anywhere. The staff is beyond compare, making you feel as if you live there. We asked the staff at the front desk for help on how to get to places, and wow, they would give us directions, recommendations on best transportation, places to visit, places to eat. Amazing! Clean rooms and hotel, excellent buffet breakfast, rivals Las Vegas!
Genuine Hotels.com guest review
3 night family trip Apr 25, 2015
ana
US
3.0 / 5Good
white carpets and furniture in room stained beds really low to floor hallways too dark patio bar area not very clean
Genuine Expedia guest review
Other trip Apr 23, 2015
A Traveler
US
3.0 / 5Good
"Excellent hotel - mismanaged"
Beautiful hotel, similar in design to Florida hotels, great location with views of the ocean (above other buildings). Service was dicey. I paid for king-size bed ocean view. I was offered instead some 2 twin-bed combo which was supposed to amount to a king size. When flatly refused, the receptionist warned me that king-size beds are just client wishes, not guarantees. Plus, they didn't have sheets!!! Dinner. Since I was tired, I didn't feel like walking back to town. Big mistake. The waiter took forever to show up and then to bring a menu. And then to take the order, which was only one simple pasta dish. After more than 1/2 hour, the waiter shows up holding the bowl of pasta with his fingers inside it!!! But then, there is no silverware! I had to call him back and he was not happy! He eventually brought the silverware holding them tight in one hand. I pointed out that there is no napkin! More dirty looks from him. But I guess I was lucky that he brought me one. My pasta had sea food, so one needs a plate for the shells. Would you care to guess if I received one? Meanwhile, other clients left and several got angry. I called the manager, who blamed the whole thing on the good weather, which forced them to get more clients!!! He covered the dinner. Do you want towels for the pool? None at the pool & if wanted to take them for the spa, you'd get admonished by the help. You have to go to a different floor and pick them up from the reception. 5-star hotel? Seriously??
Genuine Expedia guest review
Other trip Oct 27, 2014
TasteFirst
US
5.0 / 5Outstanding
"Outstanding Service & Staff - Amazing Location"
This was our last stop on our Portugal trip and it was a great way to end the trip! Great views from our room overlooking the ocean and pool. Staff was excellent and super friendly. Rooms were great, plenty of space for us and our two large suitcases. Location was great, about a 10 minute walk along the ocean to the town center with lots of food and drink options. Highly recommend for a relaxing trip to Cascais!
Genuine Hotels.com guest review
2 night trip Sep 25, 2014
Mark
US
4.0 / 5Excellent
I enjoyed my stay but the only problem was the carpet was extremely dirty. The last night of our stay there was a huge party and the noise kept me up for hours.
Genuine Hotels.com guest review
3 night trip with friends Sep 18, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel for a few days in Cascais."
Enjoyable hotel in Cascais- close to Lisbon- nice room with a terrace- restaurant maitre-d- not very welcoming to single women- food very overpriced and not that good. Felt like he was doing me a favor by taking my order. Waited quite a bit for glass of wine-- and salmon was overcooked. Spa area nice-and had a lovely facial- but a charge of 20 euros a day to use indoor pool and amenities- a bit excessive and not worth it.
Genuine Expedia guest review
Other trip Sep 20, 2014
Sue30044
US
3.0 / 5Good
"Wi fi only works in bathroom"
Very good hotel spa, expensive, wifi does't work well, room service terrible, but overall a nice hotel, friendly staff and large rooms.
Genuine Expedia guest review
Other trip Jul 21, 2014
h2a
US
5.0 / 5Outstanding
"Great hotel close to town"
This was our first time in Portugal. It was for a wedding and the hotel was recommended by the bride and groom. It looked great from the website and did not disappoint in person. The location is great, the staff was wonderful and the facility top notch. I would recommend to a friend and stay again.
Genuine Expedia guest review
Other trip Jun 23, 2014
A Traveler
US
5.0 / 5Outstanding
"great stay as always"
great stay as always
Genuine Hotels.com guest review
1 night trip Apr 26, 2014
Sarah
US
5.0 / 5Outstanding
"Wow!"
What a beautiful hotel sitting right at the ocean front. Room was very comfortable and nicely decorated in a Grand Italia Villa way; lots of marble! Service was outstanding and staff spoke English very well. While we didn't have an ocean view room, we could see the ocean from our room. The location is an easy walk to small local restaurants even though it sits in a more residential part of town. The nice part, no traffic noise.
Genuine Hotels.com guest review
2 night trip Mar 28, 2014
E Alt
US
5.0 / 5Outstanding
"Spectacular view"
Loved everything about the hotel. Close to town and across the street to the ocean. Hotel staff go above and beyond to serve you.
Genuine Hotels.com guest review
6 night trip Dec 23, 2013
Luis
US
5.0 / 5Outstanding
"beautiful Atlantic Seacoast Setting"
Architecture, design and lavish stone work are stunning throughout. The service was first class by entire staff; friendly, helpful and professional. The food was fantastic, from complimentary breakfast to restaurant. The whole experience was marvelous. It was difficult to depart. The Villa is worthy of its' five star rating.
Genuine Hotels.com guest review
7 night trip Oct 24, 2013
Rj Johns
US
5.0 / 5Outstanding
"Stay here if you can!"
Beautiful hotel with a great staff! The breakfast was wonderful and we really enjoyed the restaurant as well. Just a 10 minute walk to the town center and across the street from a beer hall so great location as well.
Genuine Expedia guest review
Other trip Oct 14, 2013
Megan
US
4.0 / 5Excellent
"Great location, OK service & comfort for a 5 star"
My husband and I just spent a few days of our honeymoon at this hotel. It is a very nice hotel, located only 5-10 minutes away from the historic downtown area in Cascais. Breakfast buffet is great, hopefully you can get it included in your stay, otherwise it will be 26 euros. Overall, food and drinks were pricey for what they were. I'm not giving this hotel an 'excellent' review because of the staff. This is supposed to be a 5 star hotel and the staff was not consistent in their delivery. A couple of the staff members were outstanding, but they couldn't make it up for a few more that were less than that. We had too many mishaps in our 5-day stay for a 5 star hotel.
Genuine Hotels.com guest review
5 night romance trip Aug 31, 2013
Andrea L
US
5.0 / 5Outstanding
"Seaview, calm but close to everything"
This is an excellent hotel with very comfortable, large rooms, a clear view of the sea and five star service. Located in a quiet area about 10 minute walk or short bus ride from the bustle of central Cascais, it is a haven of calm and quiet luxury. Staff were without exception friendly, pleasant and efficient and very attentive to our wishes (when we asked if they had waffles at the copious and varied breakfast buffet, they said they didn't but found a waffle maker and made them especially for us). The pool area service is fast, friendly and efficient, and the spa is what you'd expect from a high end health club. Great bar, excellent restaurant and wine list, large rooms and a sparkling clean, large bath and shower area. We had no complaints whatsoever and look forward to staying there again.
Genuine Hotels.com guest review
3 night trip Sep 4, 2013
Thomas
US
5.0 / 5Outstanding
"boutique hotel by ocean and town"
great staff and close to everything you would want. Salt water pool is a plus.. I would go back to this hotel.
Genuine Expedia guest review
Other trip Aug 13, 2013
A Traveler
US
5.0 / 5Outstanding
"Great relaxed get-away"
We stayed here for two days of vacation after we finished work in Lisbon and we wanted to relax. It is a great hotel with impeccable service and very nice facilities. The pool is salt water and wonderful. Before we went, we had looked at good restaurants in the vicinity, but we liked the hotel terrace (with a view of the Atlantic) so much that we ended up eating there both days. The food was wonderful, though there was not a large selection. The second day, they had a featured vintner dinner, which was a good price, but we didn't care for the wines (so much so that I did not finish them) and the representative from the winery walked around with a lot of aplomb, but knew remarkably little about the wines (he did not get any further than the region and the grapes). We went to Sintra, which is close to Cascais, but if you want to get there by train, you have to go back to Lisbon first. We had a car. The hotel had a few spots of free outside parking and a parking garage for which they charged. We would definitely stay here again if we had an opportunity.
Genuine Expedia guest review
Other trip Jul 22, 2013
A Traveler
US
5.0 / 5Outstanding
There was a delay in readying our room when we arrived, but the manager intervened after some time and provided an upgrade, along with later sending a complimentary fruit basket. The new room was one of the ocean view rooms-- beautiful; great view; an automated awning to shield from the sun. The complimentary breakfast is amazing. The hotel is almost a mile from the center of town, but the walk if pleasant along the ocean. Definitely a five start experience. Many young couples, and a number of families with children.
Genuine Hotels.com guest review
2 night family trip Jul 9, 2013
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel - great views"
We stayed in an oceanview room - fantastic experience. Views are incredible. The downtown Cascais area is a great place to walk to/around (aout 10-15 min from the hotel). Rooms are quite large, with all the amenities you'd expect. Breakfast buffet included with the rooms was nice - good selection of food, but don't show up near the end of the timeslot as they occasionally run out of items. Cab rides into Lisbon get expensive (~40 Euros each way), but there's a nearby train station as another option. Pescador restaurant downtown has amazing food, and you have to get ice cream at Santini's - which is famous in Portugal. Lines form out the door (until close at midnight), but worth the wait. Staff at the hotel was extremely friendly and helpful, making sure everything was perfect for our stay. Would definitely come back if we had the opportunity.
Genuine Expedia guest review
Other trip Jul 12, 2013
Brian
US
4.0 / 5Excellent
"nice place"
stayed here for one night and enjoyed it. very nice rooms and wonderful breakfast.
Genuine Expedia guest review
Other trip Jun 25, 2013
A Traveler
US
5.0 / 5Outstanding
"Great hotel for everyone"
The hotel in a nice area and one of the quietest city I visited. The staff are very friendly all over the hotel.
Genuine Expedia guest review
Other trip Mar 31, 2013
A. ALToaimi
US
5.0 / 5Outstanding
"Excellent choice just outside of Lisbon"
Great hotel that is close to Lisbon, but not inside the hustle and bustle of it all. Just North, you have beautiful coast line and beaches, Sintra is close, and you can walk to dinner down into the town of Cascais. Couldn't have been happier.
Genuine Hotels.com guest review
4 night family trip Mar 11, 2013
A Traveler
US
5.0 / 5Outstanding
"Fabulous hotel in beautiful seaside Cascais"
I can't say enough about this beautiful hotel on the ocean . The rooms were in beautiful blue tones with every amenity you could want. Staff really helpfull and went out of their way to help. Breakfast really good.
Genuine Hotels.com guest review
2 night romance trip Feb 11, 2013
Sara
US
5.0 / 5Outstanding
"Amazing hotel experience!!!!"
I must say that with as much traveling as I have done over the years, I have never had such an amazing experience. The hotel has an amazing view, an incredibly friendly and helpful staff, and all of the amenities you could ever ask for. I would definatly stay there again when I visit Cascais. Truly wonderful time.
Genuine Expedia guest review
Other trip Oct 18, 2012
Trevor
US
5.0 / 5Outstanding
"Great Getaway By The Beach"
Wonderful hotel located in a small town outside of Lisbon. It's a great place to escape to after a long day of touring. Don't be intimidated by it's distance from downtown Lisbon because it's just a 35 minute train ride away and it's really worth it.
Genuine Expedia guest review
Other trip Sep 25, 2012
William
US
5.0 / 5Outstanding
"Loved it! Wish we could have stayed longer."
We stayed here for two nights and loved it! Staff are all very friendly, wifi worked well, complimentary breakfast was delightful, and location is quite nice. There is a nice park across the street- somewhat hidden but great to walk around and for our toddler to play in. We wished we were staying longer.
Genuine Expedia guest review
Other trip Sep 23, 2012
A Traveler
US
5.0 / 5Outstanding
"Fantastic Vacation"
We thoroughly enjoyed our stay here. The service was great and everyone made us feel like very special guests during our entire stay. There was always a prompt response to our inquiries or requests. We could easily walk into town and to restaurants with a feeling of safety. E had an upgraded room in the center of the hotel overlookong the ocean The view was spectacular. We highly recommend this hotel and ask for an ocean view.
Genuine Hotels.com guest review
3 night trip Sep 10, 2012
Jackie & Connie
US
5.0 / 5Outstanding
"Great location. Great service."
Making 4 stops on our hneymoon and this was a great hotel to start it off with. Great service on all accounts. Complimentary champagne for our honeymoon. Great dinner suggestions as well as at the hotel. Have stayed in a lot of 5 star hotels around the world and this place did a nice job.
Genuine Hotels.com guest review
3 night romance trip Aug 14, 2012
D and J
US
5.0 / 5Outstanding
"Lovely retreat - 5-star service"
We spent 4 days at Villa Italia before moving to Lisbon. It was great. The hotel is well appointed and staff were incredibly friendly and helpful in every way. For Portugal, it is pricey but well below other Mediterranean countries for comparable properties. The bar, pool area, grounds were impeccable and a pleasure. Restaurants are limited but Cascais is walking distance where there are more choices. We would definitely come back again.
Genuine Hotels.com guest review
3 night trip Aug 11, 2012
WL
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Fab weekend away in a lovely Hotel"
The hotel was lovely and the staff couldn't do enough for you. Highly recommend.
Genuine Hotels.com guest review
3 night trip with friends Jul 2, 2015
martine
GB
4.0 / 5Excellent
Friendly staff,breakfast more 4star than 5,loungers around pool not comfortable,no cushions provided just one towel per guest ,sometimes one had to wait for towels they were still in laundry!
Genuine Hotels.com guest review
8 night romance trip Jun 23, 2015
A Traveler
IE
5.0 / 5Outstanding
"Great holiday"
We had a wonderful 2 weeks at the Grande Real Villa Italia in Cascais.The whole experience was exceptional.the staff from all departments were the most efficient and friendly we have ever met.
Genuine Hotels.com guest review
14 night romance trip Jun 13, 2015
CHRISTOPHER
IE
5.0 / 5Outstanding
"Hotel Grande Real Villa Italia"
Wonderful 5* hotel in Cascais. Great for visiting Lisbon. Hotel staff are all very friendly and helpful.
Genuine Hotels.com guest review
4 night romance trip Jun 22, 2015
Richard
GB
4.0 / 5Excellent
"Cascais experience"
Our stay was very pleasant and enjoyable. Location was perfect for us. Staff were friendly, although service was a little on the slow side. Will definitely stay at this hotel again.
Genuine Hotels.com guest review
3 night family trip May 29, 2015
Barnes
IE
5.0 / 5Outstanding
"Feedback for Grande Real Villa Itallia"
Wonderful staff. Very helpful. Personalised service at all times . Lovely setting for hotel. Excellent service. Great rooms and amenities
Genuine Hotels.com guest review
4 night romance trip May 21, 2015
A Traveler
NZ
5.0 / 5Outstanding
"Honeymoon"
Fanulous
Genuine Hotels.com guest review
3 night romance trip May 16, 2015
Norma
GB
5.0 / 5Outstanding
"Discreet, friendly and smart."
A very comfortable hotel. Fine views of sea from all front rooms. Foyers and dining areas spacious and smart. Plenty of room for eating and drinking outside. STAFF FRIENDLY AND REALLY KEEN TO PLEASE WITHOUT BEING PUSHY. Location very good for stroll into town centre or exploring nearby municipal gardens . Weekend brunch arrangements imaginative and beautifully laid out. A happy and restful stay in a busy but not overtly tourist seaside town.
Genuine Hotels.com guest review
3 night romance trip Mar 26, 2015
John
GB
5.0 / 5Outstanding
"Winter stay in Cascais"
Villa Italia is ideally situated on the rocky sea front. A very pleasant 15 minute walk into Cascais a delightful town with a sandy beach and many other small beaches further along. Cascais has many restaurants and bars and is a very pleasant town. From Cascais a train will take you into the centre of Lisbon in 40 minutes.The hotel is very good but the outstanding feature is the friendliness and helpfulness of the staff - by far the best I have ever encountered. Buffet breakfast was very good with a wide choice and the staff happy to cook you anything not in the buffet. We did not have any other meals in the hotel as it was rather expensive. Our room was large with a superb bathroom and side view to the sea.
Genuine Expedia guest review
Other trip Mar 21, 2015
Birdman
GB
5.0 / 5Outstanding
"1st Class Hotel"
Wonderful hotel, great service, staff and location
Genuine Hotels.com guest review
1 night romance trip Mar 15, 2015
A Traveler
GB
5.0 / 5Outstanding
"An amazing stay"
Excellent - one of the best hotels we have stayed in. Everything was first class, especially the staff/service.
Genuine Hotels.com guest review
4 night romance trip Mar 2, 2015
A Traveler
GB
5.0 / 5Outstanding
"A haven of luxury!"
Excellent luxury hotel with a first class staff. Definitely worth a visit! Highly recommended!
Genuine Hotels.com guest review
4 night romance trip Mar 4, 2015
A Traveler
GB
5.0 / 5Outstanding
"Thumb up every thing"
Go for it very elegant in very quite area ,nice view brilliant swimming therapy internal pool ,food is excellent ,thanks to Numo waiter ,staff is so nice . 40 minutes by train to Lisbon which will cost you about 4euro return ticket .
Genuine Expedia guest review
Other trip Mar 1, 2015
A Traveler
GB
5.0 / 5Outstanding
"Lovely Hotel"
We stayed with our 8month old baby daughter here for 5 days on a B&B basis in late October. Staff at check in were very friendly and professional and we were upgraded to a suite which was very spacious and well appointed. They were also particularly helpful in arranging a surprise cake for my wife as it was our wedding anniversary and assisting us fix a problem with our airport transfer. Across the whole stay we felt the staff struck the perfect balance between being friendly and professional. The hotel itself is to a high standard and has an amazing view out to sea from the restaurant terrace. The pool is idyllic and was never too busy though this may have reflected the time of our visit. The breakfast options were excellent and of a very high standard, though if you're used to All Inclusive resorts it might seem a bit limited. There was the usual continental meats and cheeses, bread, cakes and pastries, a variety of tasty hot dishes and fruits etc . There was very good quality sparkling wine available and the facilities to make your own Bloody Mary. You could sit in or outside by the pool. The spa facilities were excellent and we both had a treatment which was reasonably priced. There were a couple of quibbles as you get on any holiday but nothing that affected our stay or enjoyment.
Genuine Expedia guest review
Other trip Nov 20, 2014
Eamon
GB
5.0 / 5Outstanding
"Excellent Hotel in quiet location"
Superb 5 night stay at quality hotel in quiet location acrss road from sea but still wittin 5 min walk to centre of Cascais
Genuine Expedia guest review
Other trip Oct 24, 2014
A Traveler
GB
5.0 / 5Outstanding
"Outstanding hotel in beautiful Cascais"
A lovely, well decorated, peaceful 5 star hotel in a great location a short 10 min walk into the centre of beautiful Cascais. We had a great dinner at a reasonable price in the first class hotel restaraunt. Great selection and choice at breakfast. All staff very helpful, friendly and eager to please. Room was fantastic, great balcony and view, a large comfy bed and well appointed bathroom with a great shower. A perfect hotel to relax in. A great choice and location for exploring Cascais and Sintra.
Genuine Hotels.com guest review
4 night romance trip Oct 10, 2014
Michael
GB
5.0 / 5Outstanding
"Hotel grande real villa italia"
The check in was fast and friendly.We were upgraded to a deluxe sea view room. This room was very spacious and comfortable.The bathroom had a seperate shower which was great. The breakfast was very plentiful, the breakfast room, a large room, was very well organised by the girl in charge who was a lovely and charming person.We ate in the resteraunt also,where the food was also very good.One of the main reasons this hotel is so good is because of it's staff, from the people doing the rooms, which they left immaculate, to the staff in the dining room who always had a smile on their faces and the people on the front desk who were very helpful and friendly.My wife and I were delighted we chose this hotel for our stay in cascais and will recommend to our friends.
Genuine Expedia guest review
Other trip Oct 15, 2014
jerry
IE
5.0 / 5Outstanding
"Amazing hotel with super staff!"
This was our first time away with our child and we were a little nervous but the moment we entered the hotel we felt at ease. The staff were second to none and were very friendly and helpful every step of the way, the room was amazing with great facilities and the food in the hotel was outstanding. My wife and baby loved the place and I'm pretty sure I will be back again soon!.
Genuine Expedia guest review
Other trip Oct 14, 2014
A Traveler
GB
5.0 / 5Outstanding
"lovely hotel and great location"
my husband and I stayed at this hotel for a 4 night break recently - the location of the hotel is great with just a 10 min walk into cascais. all the staff were very friendly and nothing was any trouble - the outdoor pool facilities are very good. the rooms were very clean and spacious and the bed was very comfy - we were upgraded so having a lovely double balcony was a plus. the breakfast choice was plenty and I would not hesitate to return to this hotel in the neat future.
Genuine Expedia guest review
Other trip Oct 14, 2014
Emm
GB
4.0 / 5Excellent
"A luxurious but lovely four day"
The hotel is very luxurious but not at all intimidating as the staff are so friendly and helpful. We had paid extra for a room with a balcony overlooking the sea and the pool. The beds were very comfortable, the bathroom well arranged and the plumbing excellent. The choice of food at breakfast was amazing, and all good. However, we ate only one dinner in the hotel as we found the food there very poor indeed. I am surprised that such a good hotel could provide such an unappetizing evening meal. There are a few hotels nearby but the nearest restaurant is nearly half a mile away. The walk along the coast is very pleasant.
Genuine Expedia guest review
Other trip Oct 10, 2014
Rose
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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