All hotels in Cascais, Portugal
1 room, 2 adults
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Rua Frei Nicolau de Oliveira, 100Cascais2750-319Portugal, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.7 / 5Outstanding

Score breakdown (from 269 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Breakfast
    Tasty breakfast
  • Vibe
    Awesome vibe
  • Room
    Great room
  • WiFi
    Bad internet service
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2.0 / 5Fair
"Fantastic staff but overrated hotel"
The servers, Monica, Pedro, and Ricardo were extremely attentive and helpful. They are by far, the most impressive servers we have met. The front office were equally helpful and house keeping staff like Therezina(sp) and Stella did their job brilliantly. However, therein ends the compliments. The room had terrible stains that could've been cleaned with stain remover or refurbished but I guess stains are not important at the hotel. The beds were not comfortable. I felt like I was sleeping on a reed mat in Asia. I had to request mattress toppers for comfort. Generally, the breakfast and the famous Brunch on Saturday and Sunday perhaps made up for disappointing stains and discomfort in the bed. With the professionalism of the staff, the hotel can easily live up to its name with a little investment in good mattresses and carpet cleaners.
Genuine Expedia guest review
Response by Grande Real Villa Italia
Dear Guest, We were surprised that you were not satisfied with the quality of our service, mainly our beds and the condition of our rooms. We regret that your experience has been so different from that. We will pass your comment on to the department heads and we assure you that we will continue trying to always provide a high-quality service in all areas and circumstances. Thank you for your review. Kind regards
Other trip Nov 15, 2015
Tich
US
5.0 / 5Outstanding
"Great Hotel close to beaches."
Hotel is clean, elegant and staff is wonderful. Would highly recommend this hotel.
Genuine Expedia guest review
Other trip Aug 3, 2015
Caterina
US
5.0 / 5Outstanding
"Amazing 5+ Very High Standards"
The location, the room, the staff, the food was spectacular. The staff did not miss a beat they were superb, heated salt pool, modern technology with reference to lighting, remote window coverings, beautiful fabrics throughout, the bedding was extremely comfortable. The room was so wonderful we did not want to leave to take advantage of all the other hotel amenities.
Genuine Expedia guest review
Other trip Jun 21, 2015
Margie
US
5.0 / 5Outstanding
"Great hotel!!"
Great hotel, great customer service, lovely rooms, super clean, brilliant spa, near some great beaches and close to the town centre! There's more......they have champagne in the breakfast buffet!! Will definitely be going back soon.
Genuine Hotels.com guest review
3 night romance trip May 23, 2015
Waleid
US
5.0 / 5Outstanding
"Best hotel I've ever been too!"
Beautiful hotel, best service we have ever experienced! we always stay at 4-5 star hotels, however, we have never experienced such amazing service anywhere. The staff is beyond compare, making you feel as if you live there. We asked the staff at the front desk for help on how to get to places, and wow, they would give us directions, recommendations on best transportation, places to visit, places to eat. Amazing! Clean rooms and hotel, excellent buffet breakfast, rivals Las Vegas!
Genuine Hotels.com guest review
3 night family trip Apr 25, 2015
ana
US
3.0 / 5Good
white carpets and furniture in room stained beds really low to floor hallways too dark patio bar area not very clean
Genuine Expedia guest review
Other trip Apr 23, 2015
A Traveler
US
3.0 / 5Good
"Excellent hotel - mismanaged"
Beautiful hotel, similar in design to Florida hotels, great location with views of the ocean (above other buildings). Service was dicey. I paid for king-size bed ocean view. I was offered instead some 2 twin-bed combo which was supposed to amount to a king size. When flatly refused, the receptionist warned me that king-size beds are just client wishes, not guarantees. Plus, they didn't have sheets!!! Dinner. Since I was tired, I didn't feel like walking back to town. Big mistake. The waiter took forever to show up and then to bring a menu. And then to take the order, which was only one simple pasta dish. After more than 1/2 hour, the waiter shows up holding the bowl of pasta with his fingers inside it!!! But then, there is no silverware! I had to call him back and he was not happy! He eventually brought the silverware holding them tight in one hand. I pointed out that there is no napkin! More dirty looks from him. But I guess I was lucky that he brought me one. My pasta had sea food, so one needs a plate for the shells. Would you care to guess if I received one? Meanwhile, other clients left and several got angry. I called the manager, who blamed the whole thing on the good weather, which forced them to get more clients!!! He covered the dinner. Do you want towels for the pool? None at the pool & if wanted to take them for the spa, you'd get admonished by the help. You have to go to a different floor and pick them up from the reception. 5-star hotel? Seriously??
Genuine Expedia guest review
Other trip Oct 27, 2014
TasteFirst
US
5.0 / 5Outstanding
"Outstanding Service & Staff - Amazing Location"
This was our last stop on our Portugal trip and it was a great way to end the trip! Great views from our room overlooking the ocean and pool. Staff was excellent and super friendly. Rooms were great, plenty of space for us and our two large suitcases. Location was great, about a 10 minute walk along the ocean to the town center with lots of food and drink options. Highly recommend for a relaxing trip to Cascais!
Genuine Hotels.com guest review
2 night trip Sep 25, 2014
Mark
US
4.0 / 5Excellent
I enjoyed my stay but the only problem was the carpet was extremely dirty. The last night of our stay there was a huge party and the noise kept me up for hours.
Genuine Hotels.com guest review
3 night trip with friends Sep 18, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel for a few days in Cascais."
Enjoyable hotel in Cascais- close to Lisbon- nice room with a terrace- restaurant maitre-d- not very welcoming to single women- food very overpriced and not that good. Felt like he was doing me a favor by taking my order. Waited quite a bit for glass of wine-- and salmon was overcooked. Spa area nice-and had a lovely facial- but a charge of 20 euros a day to use indoor pool and amenities- a bit excessive and not worth it.
Genuine Expedia guest review
Other trip Sep 20, 2014
Sue30044
US
3.0 / 5Good
"Wi fi only works in bathroom"
Very good hotel spa, expensive, wifi does't work well, room service terrible, but overall a nice hotel, friendly staff and large rooms.
Genuine Expedia guest review
Other trip Jul 21, 2014
h2a
US
5.0 / 5Outstanding
"Great hotel close to town"
This was our first time in Portugal. It was for a wedding and the hotel was recommended by the bride and groom. It looked great from the website and did not disappoint in person. The location is great, the staff was wonderful and the facility top notch. I would recommend to a friend and stay again.
Genuine Expedia guest review
Other trip Jun 23, 2014
A Traveler
US
5.0 / 5Outstanding
"great stay as always"
great stay as always
Genuine Hotels.com guest review
1 night trip Apr 26, 2014
Sarah
US
5.0 / 5Outstanding
"Wow!"
What a beautiful hotel sitting right at the ocean front. Room was very comfortable and nicely decorated in a Grand Italia Villa way; lots of marble! Service was outstanding and staff spoke English very well. While we didn't have an ocean view room, we could see the ocean from our room. The location is an easy walk to small local restaurants even though it sits in a more residential part of town. The nice part, no traffic noise.
Genuine Hotels.com guest review
2 night trip Mar 28, 2014
E Alt
US
5.0 / 5Outstanding
"Spectacular view"
Loved everything about the hotel. Close to town and across the street to the ocean. Hotel staff go above and beyond to serve you.
Genuine Hotels.com guest review
6 night trip Dec 23, 2013
Luis
US
5.0 / 5Outstanding
"beautiful Atlantic Seacoast Setting"
Architecture, design and lavish stone work are stunning throughout. The service was first class by entire staff; friendly, helpful and professional. The food was fantastic, from complimentary breakfast to restaurant. The whole experience was marvelous. It was difficult to depart. The Villa is worthy of its' five star rating.
Genuine Hotels.com guest review
7 night trip Oct 24, 2013
Rj Johns
US
5.0 / 5Outstanding
"Stay here if you can!"
Beautiful hotel with a great staff! The breakfast was wonderful and we really enjoyed the restaurant as well. Just a 10 minute walk to the town center and across the street from a beer hall so great location as well.
Genuine Expedia guest review
Other trip Oct 14, 2013
Megan
US
4.0 / 5Excellent
"Great location, OK service & comfort for a 5 star"
My husband and I just spent a few days of our honeymoon at this hotel. It is a very nice hotel, located only 5-10 minutes away from the historic downtown area in Cascais. Breakfast buffet is great, hopefully you can get it included in your stay, otherwise it will be 26 euros. Overall, food and drinks were pricey for what they were. I'm not giving this hotel an 'excellent' review because of the staff. This is supposed to be a 5 star hotel and the staff was not consistent in their delivery. A couple of the staff members were outstanding, but they couldn't make it up for a few more that were less than that. We had too many mishaps in our 5-day stay for a 5 star hotel.
Genuine Hotels.com guest review
5 night romance trip Aug 31, 2013
Andrea L
US
5.0 / 5Outstanding
"Seaview, calm but close to everything"
This is an excellent hotel with very comfortable, large rooms, a clear view of the sea and five star service. Located in a quiet area about 10 minute walk or short bus ride from the bustle of central Cascais, it is a haven of calm and quiet luxury. Staff were without exception friendly, pleasant and efficient and very attentive to our wishes (when we asked if they had waffles at the copious and varied breakfast buffet, they said they didn't but found a waffle maker and made them especially for us). The pool area service is fast, friendly and efficient, and the spa is what you'd expect from a high end health club. Great bar, excellent restaurant and wine list, large rooms and a sparkling clean, large bath and shower area. We had no complaints whatsoever and look forward to staying there again.
Genuine Hotels.com guest review
3 night trip Sep 4, 2013
Thomas
US
5.0 / 5Outstanding
"boutique hotel by ocean and town"
great staff and close to everything you would want. Salt water pool is a plus.. I would go back to this hotel.
Genuine Expedia guest review
Other trip Aug 13, 2013
A Traveler
US
5.0 / 5Outstanding
"Great relaxed get-away"
We stayed here for two days of vacation after we finished work in Lisbon and we wanted to relax. It is a great hotel with impeccable service and very nice facilities. The pool is salt water and wonderful. Before we went, we had looked at good restaurants in the vicinity, but we liked the hotel terrace (with a view of the Atlantic) so much that we ended up eating there both days. The food was wonderful, though there was not a large selection. The second day, they had a featured vintner dinner, which was a good price, but we didn't care for the wines (so much so that I did not finish them) and the representative from the winery walked around with a lot of aplomb, but knew remarkably little about the wines (he did not get any further than the region and the grapes). We went to Sintra, which is close to Cascais, but if you want to get there by train, you have to go back to Lisbon first. We had a car. The hotel had a few spots of free outside parking and a parking garage for which they charged. We would definitely stay here again if we had an opportunity.
Genuine Expedia guest review
Other trip Jul 22, 2013
A Traveler
US
5.0 / 5Outstanding
There was a delay in readying our room when we arrived, but the manager intervened after some time and provided an upgrade, along with later sending a complimentary fruit basket. The new room was one of the ocean view rooms-- beautiful; great view; an automated awning to shield from the sun. The complimentary breakfast is amazing. The hotel is almost a mile from the center of town, but the walk if pleasant along the ocean. Definitely a five start experience. Many young couples, and a number of families with children.
Genuine Hotels.com guest review
2 night family trip Jul 9, 2013
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel - great views"
We stayed in an oceanview room - fantastic experience. Views are incredible. The downtown Cascais area is a great place to walk to/around (aout 10-15 min from the hotel). Rooms are quite large, with all the amenities you'd expect. Breakfast buffet included with the rooms was nice - good selection of food, but don't show up near the end of the timeslot as they occasionally run out of items. Cab rides into Lisbon get expensive (~40 Euros each way), but there's a nearby train station as another option. Pescador restaurant downtown has amazing food, and you have to get ice cream at Santini's - which is famous in Portugal. Lines form out the door (until close at midnight), but worth the wait. Staff at the hotel was extremely friendly and helpful, making sure everything was perfect for our stay. Would definitely come back if we had the opportunity.
Genuine Expedia guest review
Other trip Jul 12, 2013
Brian
US
4.0 / 5Excellent
"nice place"
stayed here for one night and enjoyed it. very nice rooms and wonderful breakfast.
Genuine Expedia guest review
Other trip Jun 25, 2013
A Traveler
US

The following English reviews were posted by hotel guests from other countries:

5.0 / 5Outstanding
"5 day break to celebrate our wedding anniversary"
Excellent hotel in a convenient location, very friendly and efficient staff, large sea view room that was exceptionally clean and first class breakfast service. We will definitely stay here again when next in Cascais
Genuine Hotels.com guest review
2 night romance trip Mar 18, 2016
Thomas
GB
5.0 / 5Outstanding
"Amazing views and staff!"
The staff at Grande Real Villa Italia were all amazing. They were friendly and knowledgeable and just took care of everything I needed. Wonderful place to stay!
Genuine Hotels.com guest review
2 night trip Mar 4, 2016
Jill
GB
5.0 / 5Outstanding
"Good stay by the sea"
One night in December, near the sea, in this superb hotel. The place is shining, new, very good taste and high quality. Excellent room. Excellent breakfast. You can see that the staff has been trained. Perhaps the reception people need a little more kindness, but that was then who knows if the others are different. Staff at breakfast were great. The indoor pool is not free, which is a disadvantage in the winter.
Genuine Hotels.com guest review
1 night family trip Dec 26, 2015
A Traveler
IE
5.0 / 5Outstanding
"Excellent"
What a lovely hotel, friendly staff, great room with sea views. Ate in both restaurants and felt thoroughly spoilt. Breakfast was very good - plenty for all tastes. Made to feel very much at home. Would certainly go there again.
Genuine Expedia guest review
Other trip Oct 31, 2015
paul
GB
5.0 / 5Outstanding
"Fantastic service"
Fantastic friendly service made our stay special. Restaurant basement level needs decorated as it looks a little tired. Would have liked indoor pool to be free
Genuine Hotels.com guest review
4 night family trip Oct 18, 2015
Suzie
GB
4.0 / 5Excellent
"Great hotel, we've already booked a return."
Excellent location for coastal view and walks. Helpful staff, extensive breakfast and quiet position.
Genuine Hotels.com guest review
7 night romance trip Oct 2, 2015
Christopher
GB
5.0 / 5Outstanding
"Ticks all the boxes for a 5 star resort..."
Excellent location and facilities. Staff could not be more amiable or welcoming...
Genuine Hotels.com guest review
3 night romance trip Sep 25, 2015
Paul
GB
5.0 / 5Outstanding
Excellent base for visiting Cascais. Breakfast was good apart from waiting to be served coffee; a cafetiere per table would have solved the problem.
Genuine Hotels.com guest review
4 night romance trip Sep 13, 2015
Diane
GB
5.0 / 5Outstanding
"very good hotel"
great hotel, very nice room, great SPA, the food is delicious
Genuine Hotels.com guest review
1 night romance trip Sep 9, 2015
A Traveler
GB
5.0 / 5Outstanding
"Definitely a good one"
Truly one of the best hotels we have stayed in..........and we are well-traveled. Fantastic location if you are staying in Cascais being only a short walk in to the centre. Unable to fault anything about the hotel.
Genuine Hotels.com guest review
7 night romance trip Aug 21, 2015
Dr Benard C
GB
5.0 / 5Outstanding
"Amazing service, close to beach, and great food"
From the minute we checked in, the service has been first class. The whole trip was 5 star
Genuine Expedia guest review
Other trip Aug 19, 2015
Alpesh
GB
5.0 / 5Outstanding
"Five Star all the way"
This is a beautiful hotel in a perfect location just walking distance to town/beach/hells cave. The service and staff where outstanding - always available and fast. They upgraded our rooms (105 &106) which where very spacious, lovely and convenient to the pool and remembered it was my husbands birthday with champagne and cake at breakfast. Service around the pool was also wonderful with afternoon donuts for the kids and traveling happy hour bar for the parents. I would definitely book here again.
Genuine Hotels.com guest review
3 night family trip Jul 21, 2015
Leslie
CA
5.0 / 5Outstanding
"Excellent hotel with attentive staff"
Overall standard of facilities excellent and the staff were very attentive. Only one slight problem with a restaurant booking which wasn't handled tremendously well by the manager at the time but we don't want that to taint our great week.Great location.
Genuine Expedia guest review
Other trip Jul 27, 2015
Sarah
GB
5.0 / 5Outstanding
"Affordable luxury"
Beautiful hotel with fantastic sea view, close to centre of Cascais. Very helpful and attentive staff who made our stay very special. Have already recommended it and intend to return.
Genuine Expedia guest review
Other trip Jul 14, 2015
Pascale
GB
5.0 / 5Outstanding
"Fab weekend away in a lovely Hotel"
The hotel was lovely and the staff couldn't do enough for you. Highly recommend.
Genuine Hotels.com guest review
3 night trip with friends Jul 2, 2015
martine
GB
4.0 / 5Excellent
Friendly staff,breakfast more 4star than 5,loungers around pool not comfortable,no cushions provided just one towel per guest ,sometimes one had to wait for towels they were still in laundry!
Genuine Hotels.com guest review
8 night romance trip Jun 23, 2015
A Traveler
IE
5.0 / 5Outstanding
"Great holiday"
We had a wonderful 2 weeks at the Grande Real Villa Italia in Cascais.The whole experience was exceptional.the staff from all departments were the most efficient and friendly we have ever met.
Genuine Hotels.com guest review
14 night romance trip Jun 13, 2015
CHRISTOPHER
IE
5.0 / 5Outstanding
"Hotel Grande Real Villa Italia"
Wonderful 5* hotel in Cascais. Great for visiting Lisbon. Hotel staff are all very friendly and helpful.
Genuine Hotels.com guest review
4 night romance trip Jun 22, 2015
Richard
GB
4.0 / 5Excellent
"10 lovely days in Cascais with rain wind and sun"
This is a wonderful hotel and the staff are exceptional. Our Seascape room was very comfortable on the whole with the exception of the pillows which are soft and fluffy but offer no support. We did not realise that there is a pillow menu or would have made use of this. We had a beautiful large balcony with 2 loungers which afforded both sun and shade in the afternoon, we enjoyed this enormously. There are no tea/coffee facilities within the room although there is coffee to go by the breakfast room until 11am but that means being up and dressed which is a shame. There is no iron/board in the room or to request, I usually press my linen trousers in the room, I was not prepared to pay 10 Euros for each pair being pressed so did not wear any of my lovely summer linen trousers. My only real complaint is the lack of shade around the pool, there were 6 large parasols around the main pool which was totally insufficient for the number of guests. The usual issue of reserving sunbeds does happen, a pregnant guest reserved 2 beds with a parasol pretty much all day without using it, saw her socialising with friends at the other side of the pool after lunch. It was galling to see her pick up her reserved towel and walk back to her friends when other guests would have used those sunbeds with shade. Grrrrr Despite this I would go back anytime, this is a truly wonderful hotel and we were sad to leave.
Genuine Expedia guest review
Other trip Jun 22, 2015
alibabaleeds
GB
5.0 / 5Outstanding
"Superb"
Superb hotel in a great location with lovely staff. The staff genuinely do care & cannot do enough. The locatin is excellent for eating out in Cascais however the hotel restaurant is superb.
Genuine Expedia guest review
Other trip Jun 21, 2015
Diane
GB
5.0 / 5Outstanding
"To celebrate our 28th Wedding Anniversary"
We were kindly given a room upgrade with complimentary bubbly and strawberries dipped in chocolate on arrival. Our room was of a high standard and kept to a good level of cleanliness. The staff throughout the hotel were attentive to all our needs, friendly and always maintained an excellent service. The breakfasts catered for everyone's tastes and the lunchs were lovely. We will be returning.
Genuine Expedia guest review
Other trip Jun 21, 2015
Lisa
GB
5.0 / 5Outstanding
"Top Class Hotel!"
I cannot fault this hotel at all. The rooms are spacious, clean and well appointed with comfy beds and large bathrooms. The food in the restaurant both for breakfast and evening meal was fantastic with service to match and the staff were friendly, polite, helpful and always smiling. An amazing stay!
Genuine Expedia guest review
Other trip Jun 16, 2015
Kim
GB
5.0 / 5Outstanding
The hotel is stunning and the staff wonderful. The best bits for me were the 20m (ish) swimming pool and the treatment of us after we checked out - our bags were taken for us and looked after and we were given access to the showers in the beautiful spa with fresh towels to use after a long day lounging by the pool.
Genuine Expedia guest review
Other trip Jun 8, 2015
Jack
GB
4.0 / 5Excellent
"Cascais experience"
Our stay was very pleasant and enjoyable. Location was perfect for us. Staff were friendly, although service was a little on the slow side. Will definitely stay at this hotel again.
Genuine Hotels.com guest review
3 night family trip May 29, 2015
Barnes
IE
5.0 / 5Outstanding
"Feedback for Grande Real Villa Itallia"
Wonderful staff. Very helpful. Personalised service at all times . Lovely setting for hotel. Excellent service. Great rooms and amenities
Genuine Hotels.com guest review
4 night romance trip May 21, 2015
A Traveler
NZ
5.0 / 5Outstanding
"Honeymoon"
Fanulous
Genuine Hotels.com guest review
3 night romance trip May 16, 2015
Norma
GB
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