"great stay as always"
great stay as alwaysGenuine Hotels.com guest review
What a beautiful hotel sitting right at the ocean front. Room was very comfortable and nicely decorated in a Grand Italia Villa way; lots of marble! Service was outstanding and staff spoke English very well. While we didn't have an ocean view room, we could see the ocean from our room. The location is an easy walk to small local restaurants even though […] it sits in a more residential part of town. The nice part, no traffic noise. Read moreGenuine Hotels.com guest review
Loved everything about the hotel. Close to town and across the street to the ocean. Hotel staff go above and beyond to serve you.Genuine Hotels.com guest review
"beautiful Atlantic Seacoast Setting"
Architecture, design and lavish stone work are stunning throughout. The service was first class by entire staff; friendly, helpful and professional. The food was fantastic, from complimentary breakfast to restaurant. The whole experience was marvelous. It was difficult to depart. The Villa is worthy of its' five star rating.Genuine Hotels.com guest review
"Stay here if you can!"
Beautiful hotel with a great staff! The breakfast was wonderful and we really enjoyed the restaurant as well. Just a 10 minute walk to the town center and across the street from a beer hall so great location as well.Genuine Expedia guest review
"Great location, OK service & comfort for a 5 star"
My husband and I just spent a few days of our honeymoon at this hotel. It is a very nice hotel, located only 5-10 minutes away from the historic downtown area in Cascais. Breakfast buffet is great, hopefully you can get it included in your stay, otherwise it will be 26 euros. Overall, food and drinks were pricey for what they were. I'm not giving this […] hotel an 'excellent' review because of the staff. This is supposed to be a 5 star hotel and the staff was not consistent in their delivery. A couple of the staff members were outstanding, but they couldn't make it up for a few more that were less than that. We had too many mishaps in our 5-day stay for a 5 star hotel. Read moreGenuine Hotels.com guest review
"Seaview, calm but close to everything"
This is an excellent hotel with very comfortable, large rooms, a clear view of the sea and five star service. Located in a quiet area about 10 minute walk or short bus ride from the bustle of central Cascais, it is a haven of calm and quiet luxury. Staff were without exception friendly, pleasant and efficient and very attentive to our wishes (when we […] asked if they had waffles at the copious and varied breakfast buffet, they said they didn't but found a waffle maker and made them especially for us). The pool area service is fast, friendly and efficient, and the spa is what you'd expect from a high end health club. Great bar, excellent restaurant and wine list, large rooms and a sparkling clean, large bath and shower area. We had no complaints whatsoever and look forward to staying there again. Read moreGenuine Hotels.com guest review
"boutique hotel by ocean and town"
great staff and close to everything you would want. Salt water pool is a plus.. I would go back to this hotel.Genuine Expedia guest review
"Great relaxed get-away"
We stayed here for two days of vacation after we finished work in Lisbon and we wanted to relax. It is a great hotel with impeccable service and very nice facilities. The pool is salt water and wonderful. Before we went, we had looked at good restaurants in the vicinity, but we liked the hotel terrace (with a view of the Atlantic) so much that we ended […] up eating there both days. The food was wonderful, though there was not a large selection. The second day, they had a featured vintner dinner, which was a good price, but we didn't care for the wines (so much so that I did not finish them) and the representative from the winery walked around with a lot of aplomb, but knew remarkably little about the wines (he did not get any further than the region and the grapes). We went to Sintra, which is close to Cascais, but if you want to get there by train, you have to go back to Lisbon first. We had a car. The hotel had a few spots of free outside parking and a parking garage for which they charged. We would definitely stay here again if we had an opportunity. Read moreGenuine Expedia guest review
There was a delay in readying our room when we arrived, but the manager intervened after some time and provided an upgrade, along with later sending a complimentary fruit basket. The new room was one of the ocean view rooms-- beautiful; great view; an automated awning to shield from the sun. The complimentary breakfast is amazing. The hotel is almost […] a mile from the center of town, but the walk if pleasant along the ocean. Definitely a five start experience. Many young couples, and a number of families with children. Read moreGenuine Hotels.com guest review
"Beautiful hotel - great views"
We stayed in an oceanview room - fantastic experience. Views are incredible. The downtown Cascais area is a great place to walk to/around (aout 10-15 min from the hotel). Rooms are quite large, with all the amenities you'd expect. Breakfast buffet included with the rooms was nice - good selection of food, but don't show up near the end of the timeslot […] as they occasionally run out of items. Cab rides into Lisbon get expensive (~40 Euros each way), but there's a nearby train station as another option. Pescador restaurant downtown has amazing food, and you have to get ice cream at Santini's - which is famous in Portugal. Lines form out the door (until close at midnight), but worth the wait. Staff at the hotel was extremely friendly and helpful, making sure everything was perfect for our stay. Would definitely come back if we had the opportunity. Read moreGenuine Expedia guest review
stayed here for one night and enjoyed it. very nice rooms and wonderful breakfast.Genuine Expedia guest review
"Great hotel for everyone"
The hotel in a nice area and one of the quietest city I visited. The staff are very friendly all over the hotel.Genuine Expedia guest review
"Excellent choice just outside of Lisbon"
Great hotel that is close to Lisbon, but not inside the hustle and bustle of it all. Just North, you have beautiful coast line and beaches, Sintra is close, and you can walk to dinner down into the town of Cascais. Couldn't have been happier.Genuine Hotels.com guest review
"Fabulous hotel in beautiful seaside Cascais"
I can't say enough about this beautiful hotel on the ocean . The rooms were in beautiful blue tones with every amenity you could want. Staff really helpfull and went out of their way to help. Breakfast really good.Genuine Hotels.com guest review
"Amazing hotel experience!!!!"
I must say that with as much traveling as I have done over the years, I have never had such an amazing experience. The hotel has an amazing view, an incredibly friendly and helpful staff, and all of the amenities you could ever ask for. I would definatly stay there again when I visit Cascais. Truly wonderful time.Genuine Expedia guest review
"Great Getaway By The Beach"
Wonderful hotel located in a small town outside of Lisbon. It's a great place to escape to after a long day of touring. Don't be intimidated by it's distance from downtown Lisbon because it's just a 35 minute train ride away and it's really worth it.Genuine Expedia guest review
"Loved it! Wish we could have stayed longer."
We stayed here for two nights and loved it! Staff are all very friendly, wifi worked well, complimentary breakfast was delightful, and location is quite nice. There is a nice park across the street- somewhat hidden but great to walk around and for our toddler to play in. We wished we were staying longer.Genuine Expedia guest review
We thoroughly enjoyed our stay here. The service was great and everyone made us feel like very special guests during our entire stay. There was always a prompt response to our inquiries or requests. We could easily walk into town and to restaurants with a feeling of safety. E had an upgraded room in the center of the hotel overlookong the ocean The […] view was spectacular. We highly recommend this hotel and ask for an ocean view. Read moreGenuine Hotels.com guest review
"Great location. Great service."
Making 4 stops on our hneymoon and this was a great hotel to start it off with. Great service on all accounts. Complimentary champagne for our honeymoon. Great dinner suggestions as well as at the hotel. Have stayed in a lot of 5 star hotels around the world and this place did a nice job.Genuine Hotels.com guest review
"Lovely retreat - 5-star service"
We spent 4 days at Villa Italia before moving to Lisbon. It was great. The hotel is well appointed and staff were incredibly friendly and helpful in every way. For Portugal, it is pricey but well below other Mediterranean countries for comparable properties. The bar, pool area, grounds were impeccable and a pleasure. Restaurants are limited but Cascais […] is walking distance where there are more choices. We would definitely come back again. Read moreGenuine Hotels.com guest review
"Think twice..not for everyone"
Room not ready at check in time. Staff immature and not trained enough. Argument with front desk at check in..re.room category..they tried to give us room not chosen. Masseuse was expensive and worst I have ever had. Only 1 pool and loaded with kids..also difficult to get chair..no pool staff. Looks like they do not have enough money to run/staff hotel. Hotel/pool […] right on busy road and you can hear cars. Expensive to stay for what it is...NOT 5 stars. Read moreGenuine Expedia guest review
the hotel was beautiful Rooms were hugegreat service and perfect location to walk to town!Genuine Hotels.com guest review
"This is a 5-star hotel"
This is a beautiful 5-star hotel near the center of Cascais. The room was gorgeous, and the breakfast was amazing. The dinner restaurant within the hotel was just OK, but everything else was fantastic.Genuine Hotels.com guest review
Not much to report really.... Just a great hotel with lovely staff.Genuine Hotels.com guest review
Pros: Restaurant food was amazing; staff was so friendly Cons: Free water in the room should be a must; spa was expensive; heated pool would have been niceGenuine Expedia guest review
"Hard to fault near perfection."
"We have died and gone to heaven!" At least that is what my wife and I thought when the receptionist escorted us to our upgraded Executive Room. The door opened onto a spacious hallway and into the very large bedroom (photo) with its 2.2 metre wide bed, festooned with cushions and pillows. Then there was the bathroom, a work of art in marble and mosaics […] (photo) with separate cubicle for toilet and bidet and another for the walk-in shower. The receptionist took the time to demonstrate the copious electrical switches, two of which opened and closed the net and main curtains. Then there was the large, private and well furnished balcony overlooking the terrace, swimming pool and on out to sea (photo). Outside, the Villa Italia is pleasantly understated whilst, inside a major feature is acres of marble (photo). The hotel is cleaned and maintained to an immaculate standard. Breakfast was leisurely and of a high standard. One slight niggle - hot plates seem to be a rarity in the hotel and throughout Portugal. Food and drink is quite expensive but commensurate with the justified rating as a 5 star Leading Hotel of the World. There can be little point in saying much more of a hotel which is currently rated by 80% of reviewers as 'Excellent'. Read moreGenuine Expedia guest review
Great Hotel, just a short walk down to Marina and Centre where shops and cafe's a plenty. Food in the hotel was excellent in the evening and great selection of hot and cold for breakfast.Genuine Expedia guest review
"Excellent and huge rooms"
Large spacious yet still intimate, excellent choice at breakfast, and helpful staffGenuine Expedia guest review
"Excellent service, great location"
We stayed at the hotel for our twentieth anniversary for four nights. The hotel location is excellent, working distance to all the major attractions – stunning beach!! – and the service was immaculate. I salute the management for putting together such a great team; it was really a royal treatment. I will recommend the hot stone massage, it really crown […] the wonderful experience. We will surely be back. Read moreGenuine Hotels.com guest review
"Luxurious hotel overlooking the ocean"
Lovely staff Gorgeous hotel especially the terrace bar and spa Excellent running track nearby along the coast Great breakfast Cascais also lovelyGenuine Expedia guest review
"Cannot fault this gorgeous hotel!"
Beautiful hotel in stunning position on sea front. Very comfortable, stylish room and exceptionally friendly and pleasant staff. Food good too. On the pricey side but you get what you pay for!Genuine Hotels.com guest review
Such an amazing hotel with top class staff. They where very friendly and the hotel had the good balance of classic and modernism. I surely do recommend it and will be coming back soon.Genuine Expedia guest review
"Service with a smile, always!"
We had a very comfortable stay at the Villa Italia. First impressions, which are very important, were excellent as the staff were friendly and helpful. We had a lovely room with a great view overlooking the sea The bathroom was well appointed and had good quality toiletries, which were plentiful. Do enquire about the half board option, which is extremely […] good value. As other reviewers have said, the hotel is situated in a quieter part of Cascais but a very easy and pleasant walk to the town centre. Just a word of warning, there are no tea and coffee making facilities in the room, which is a fault of most Portuguese and Spanish hotels, things are slowly changing and I would have expected them in a 5 star hotel. If you are looking for a quiet holiday I would recommend this hotel, however, if you are looking for evening entertainment, or any entertainment at all, this hotel would not be for you. The food was of excellent quality and there was a great choice for breakfast, and if you couldn't see what you wanted the waiter would bring you anything you asked for, again no espresso coffee machine, but no problem when we asked for espresso coffee, we had service with a smile always throughout the hotel. What more can I say. Read moreGenuine Hotels.com guest review
"Wonderful hotel short walk from town"
A lovely, well run establishment with excellent friendly and helpful staff. Faultless.Genuine Expedia guest review
Everything about this hotel was excellent. The food, the staff, the decor and location. Cannot praise this high enough. Was fab and we will definitely return.Genuine Expedia guest review
"Nice Hotel but the service is not so good"
The hotel is well situated and the rooms are nice. Pool is in nice setting but cold. Greeting was awful - receptionist said hardly anything and did not give us cards you need for pool towels. Spas is lovely and thermal suite well worth the 20 euro.Genuine Expedia guest review
"Good but slow service"
Can't fault the hotel itself - classy, clean, comfortable with an excellent spa and close to town. The only let down was the service. Front desk and concierge were good, but bar staff were incredibly slow - 10 to 15 mins average to receive an ordered drink - and the restaurant staff at breakfast took 'avoiding eye contact' to a whole new level. There […] always seemed to be plenty of bar/ restaurant staff around, but serving customers never seemed high on their agenda.... Read moreGenuine Expedia guest review
"Amazing hotel in a great location."
This is a fantastic hotel. Everything was great. Fantastic breakfasts, really nice pool area. Our room was very well appointed. I had a massage in the spa and it was one of the best massages I have had.Genuine Expedia guest review
Great location slightly out of town, lovely staff, delicious breakfasts, spa & pool also greatGenuine Expedia guest review
"This IS a 5 star hotel!"
Very pleased experience to stay. The price is reasonable, and the condition is excellant. I will be back if I visit Cascais in the future.Genuine Expedia guest review
Located a very short walk into Cascais, made the hotel convenient for evening walks and for dinner. At the hotel itself, the staff were great especially as is usually the case, the bar and pool staff. Unfortunately there was a shortage of beds around the pool and some days residents had to sit by the restaurant area waiting to see if any became available. Breakfast […] was good and replenished regularly. We had the hotel barbecue one night which was dreadful. Food seriously undercooked and not being cooked quickly enough. The room was very disappointing in terms of the size especially as all the others in our party had substantially larger rooms, some twice the size. Read moreGenuine Expedia guest review
"This is our second visit. There will be a third."
Excellent quality without staff being stuffy. Lovely hotel in great location.Genuine Expedia guest review
"Will return year after year!! Amazing"
Fantastic staff that are welcoming, helpful and greet you by name! Nothing is too much trouble for them. Rooms are very spacious and clean. This was my second stay at GRVItalia and even held my wedding here which was amazing as again were all the staff involved. I cannot recommend this hotel enough! 5 minutes walk to the town, great Sunday night BBQ […] and great for families I was with a 2 year old. Real mixture of families couples or business travellers. Read moreGenuine Expedia guest review
Short 10 min walk to the square in Cascais. The staff were really friendly and always available to answer questions. Everyone spoke English.Genuine Expedia guest review
"Good hotel, lovely staff"
Pool staff excellent service Would have liked a balconyGenuine Expedia guest review
Very good hotel with excellent staff.Extras a little expensive but overall experience excellent.Genuine Hotels.com guest review
This is simply the best hotel I have ever stayed in. Charming, personalised service in a fabulous location. Outstanding.Genuine Hotels.com guest review
Very nice hotel, nice walk to town Only let down was pool service was slow at timesGenuine Expedia guest review
Our only suggestion for improvement would be to have a kettle and tea and coffee making facilities in the roomGenuine Hotels.com guest review
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