Sterling Inn & Spa - an Ontario's Finest Inn - Niagara Falls

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Totally awesome!!!!!!!

Genuine Hotels.com guest review

Very comfortable and relaxing hotel. It was really nice inside and out. You can walk to pretty much anywhere in Niagara Falls from here which is big bonus. I would not hesitate to stay there again.

Genuine Expedia guest review

There was a party in the room next to me, screaming slamming doors all night, at 3 am I went down stairs and there was people wandering arround the hotel and it seemed friends of the guy working at the front desk, you can hear the noises from there. I had to ask to be moved to another room at 4 am to get some sleep. Next day I try to speak with the […] manager Ronda, the front desk attendant told me she was in a meeting, when I got back to my room 1 minute later magically the meeting was over and Romda called, she tried to minimize what happened and did not take my complaint as it was supposed to, she was very rude. I've tried to get the person over her but it was only the owner, could not get his info. The last day I was supposed to receive my breakfast at 8:00 because I had to take a bus at 9:30 to Toronto, at 8:15 I went downstairs asking for my breakfast another rude attendant told me that I had to wait, finally at 8:30 went back again and this time she took the time to call the kitchen, they lost my card with my breakfast selection, so I received my breakfast at 8:45 and ended loosing my bus, wasting two hours for the next. Do not go to this hotel, choose another one, Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

What a great hotel to stay in Niagara Falls! Located about a 5 minute walking distance from the Falls, this hotel was one that I would have liked to stay in for more than one night. I was very pleased with our room and the size of it.

Genuine Expedia guest review

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Genuine Hotels.com guest review

This hotel is great if you want to enjoy a comfortable room with all the amenities you can ask for. Large spacious bedroom, bathroom, private Jacuzzi and fireplace. The hotel even offers a complementary breakfast delivered to your room, which is a huge time saver! The hotel is just blocks away from all the attractions in downtown and the Falls. The […] AG inspired restaurant is so amazing...best food in town, plus if your able to catch their Fri and Sat happy hour, you will be quite satisfied with their food selection. Great hotel, ideal location, definitely will return. Read more

Genuine Expedia guest review

Overall, our stay was good. My husband and I went for our 10th anniversary. We were pleased with the decor of the room. The staff was nice. The continental breakfast was ok. It would have been nice if they changed the way they prepared the daily egg dish. We had quiche every day. We would have liked different preparations (ie - scrambled, hard boiled, […] etc.) Another nice addition would be to have someone available to discuss area attractions. Read more

Genuine Hotels.com guest review

First time staying in Ontario. It was a lovely home base.

Genuine Expedia guest review

Wonderful time in this hotel! The staff is great, the room was amazing and the restaurant, AG, is out of this world! I would definitely recommend this for any couple looking for a romantic retreat. One caveat, make sure you call and explain clearly any dietary restrictions for the complimentary breakfast-in-bed.

Genuine Hotels.com guest review

NICE MODERN HOTEL WITHIN WALKING DISTANCE TO EVERYTHING. NICE MATTRESS BEAUTIFUL BATHROOM. TV WAS A LITTLE SMALL,BREAKFAST WAS MORE LIKE COFFEE AND A SNACK. JUST DONT STAY IN A ROOM CLOSE TO THE ELEVATOR AS IT IS NOT MAINTAINED VERY WELL AND MAKES ALOT OF NOISE. WOULD STAY AGAIN IN A ROOM FAR FROM THE ELEVATOR.

Genuine Hotels.com guest review

This hotel was Excellent! My new wife and I stayed during our honeymoon, and already plan to return shortly. Our room had more space than a lot of apartments I've seen. The Bathroom had a steam shower that was so relaxing and spacious enough for two. We did not use the spa accommodations unfortunately because our stay was cut short but we plan to next […] time we spend a weekend! Read more

Genuine Expedia guest review

Pretty bad. Location is terrible -- hotel sits on an island of asphalt, surrounded by dilapidated neighborhood. The room was large, had cool wooden ceiling, ridiculous faux fireplace, very Spartan appointments. View of oceanic concrete and unappealing neighborhood. Overhead lighting, but only two lamps in the room -- a desk light and a useless 20watt […] box type affair on one of the night stands. No bedside reading lights, no arm chairs (pair of armless, modern type chairs w/o a light source). Good mattress, poor quality linens (cotton, but thin and pilled), foam pillows. Terrible comforter -- heavy and hot. No night light in bath (which was necessary as there is a set of stairs to negotiate in the dark). Nice bathroom, mold in beautiful shower (which leaks and floods floor when in use). Towels okay, not great. Read more

Genuine Hotels.com guest review

The accommodations were perfect - quiet, and comfortable.

Genuine Expedia guest review

,The room was clean, kept really tight. The staff off the hotel was friendly and informative. We had an overall great time. We took advantage of the hotel spa and we are SO glad we did. I encourage the spa at the sterling. It was central to great areas. The casino was very close as was the clubs and just as close to clifton hills as well. The neighborhood […] was sort of empty or industrial like but still felt pritty safe as it was a commonly used street. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was disappointing to find that the jacuzzi room from the website was not a jacuzzi room after all (and that is why we booked there). The breakfast in bed was meager at best with very average quality to the food. The place was a bit run down overall. The shower was in the middle of the room and you were visable to all (some might like this but I like […] a little privacy). The tv had only very meager stations with 24 hour hockey coverage (but I guess that is what you get in Canada). Not worth the price of the room. Read more

Genuine Expedia guest review

Our stay was Memorable. We had called a head to announce an early arrival but when we got there the room was not yet ready and would require us to wait a couple of hours..(we found out, no guarantees on early accommodation). However, the friendly and courteous staff at the front desk was able to locate a room which save the day. The room was huge, clean […] and cozy with a large bathroom boosting a large rain shower with body sprays and a deep Jacuzzi - really nice. The breakfast in bed was more continental and could use a bit more variety it was nothing special, your typical croissants, juice, eggs where cold, couple pieces of fruits but not a big deal if your not a breakfast person. The only downer was the bottle water was too expensive but that a side, I would definitely stay here again. Oh...the location is perfect, just a few steps to the main attractions. Read more

Genuine Hotels.com guest review

Location was better than I thought from reviews. Easy walk over to anything needed.

Genuine Expedia guest review

My husband & I were celebrating our 35th wedding anniversary, so this was a perfect Inn/hotel to spend this special night. The only real disappointment was the "in-room breakfast". Not very good! It would have been better if we had a choice of how we wanted our eggs prepared, not pre-packaged quiche! We had dinner @ AG, food, music, & staff was very […] good. Read more

Genuine Hotels.com guest review

Nice hotel. large room. great showers. nice restaurant/ bar

Genuine Hotels.com guest review

Very nice, quiet, couples oriented boutique hotel. The room was very spacious as was the spa like shower. The continental breakfast was just enought. Croissants, coffee, juice, hardboiled egg, yogurt, fruit, granola, meat and cheese. It was just enough for us. The staff was very friendly and accomodating. The AG restaurant was a nice visit for us although […] all we had were drinks and dessert. Loved the AG Coffee drink!!! DELISH!! Read more

Genuine Expedia guest review

I enjoyed my stay at The Sterling Inn & Spa, the rooms have a loft feel to them. My room had a steam shower & jacuzzi tub very relaxing feel to the hotel. The AG restaurant was the best dining experience I had in Niagara Falls. The Spa was Ok. I would definitely stay here again if I came back to Niagara Falls. I believe every room is different so you […] might not necessarily get both jacuzzi and steam shower. Read more

Genuine Hotels.com guest review

My boyfriend and I stayed at this hotel for a romantic getaway to the falls. The hotel was beautiful, we almost didn't want to leave! Booked a regular room, but was upgraded to a suite. The room was beautiful and breathtaking. We had a jacuzzi tub, which was perfect for a romantic night. I am a clean freak, and personally dread staying in hotels. This […] was the first hotel I have ever felt comfortable in, and did not spend time freaking out about how clean/dirty things were. Very romantic, modern, and clean. Location is great, set back from Clifton Hill as to not be on top of the touristy attractions but close enough that it is a quick walk to the falls. Less than 5 minute walk to Clifton Hill and less than 10 minute walk to the Falls. We both appreciated this privacy. The staff was wonderful, we brought our own wine but realized we forgot glasses and a cork screw which they placed in our room upon request while we were out to dinner. Late check out at 12pm and included parking are also great bonuses. The breakfast is delivered to your door each morning, basic continental breakfast, but I loved that it is delivered. Overall, our stay was AMAZING. We stayed at the Fallsview Casino one night, and were not impressed especially at double the cost per night. We both agreed that from now on it is Sterling Inn only for future overnight stays. Definitly stay here, you won't regret it!!!!! Read more

Genuine Expedia guest review

beautiful room..loved the tub, shower and framed bed

Genuine Hotels.com guest review

Hotel is nice but only compared to the cheesy surroundings of Niagra's tourist district. I would certainly not call Sterling 5 star like a Trump or high end Vegas hotel but it is comfortable , quiet and located where you want to be to easily walk to the falls.

Genuine Hotels.com guest review

Excellent experience. Clean and very nicely furnished. Our room had a very nice steam shower. The included breakfast in bed is a nice bonus. It is also very convenient to all the Niagara Falls ticky tacky.

Genuine Expedia guest review

The Sterling Inn and Spa is unique in its overall design and the rooms are quite spacious. The bathroom features are extensive: one room a toilet and bidet; another the designer sink and massive shower with rain head and three water jets. The bedroom area is raised, as is the large bed. Plenty of storage space and comfortable for the several nights […] we stayed. The service was complete, friendly and efficient. The hotel's location is doable with GPS, but a bit confusing. We both found the bed too hard, and we generally like our bed firm. Didn't care for the fact that our window couldn't shut out all the light in the morning (blinds let light in) as the curtains only cover 2/3rds of the window. We really didn't have the window shades open at all, since our room looked out to the hotel parking lot and street. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

one word, Awesome! The best vacation I have had so far.

Genuine Hotels.com guest review

Great location just a block or so off Victoria - easy walk to Clifton Hill and the falls, but far enough away from all the commotion. Staff was very friendly and helpful. Loved the complimentary (i.e. included) continental breakfast which allowed us to have coffee and a quick bite in bed and then get going on our day. I would definitely stay here again […] if I come back to Niagara Falls, Ontario. Next time I would like to have dinner at the hotel's restaurant and take further advantage of the very nice steam shower/jacuzzi. Read more

Genuine Expedia guest review

the hotel was above average - room was large, artsy, loft atmosphere; hotel is a refurbished creamery

Genuine Hotels.com guest review

I have travelled extensively and stayed at many 4 star hotels throughout the world. I have never written a review before, but I have to give the public correct info on this place. The bathroom did not have a tub, small and very thin towels, no robes, moldy grout, and a toilet that was very noisy with water running every 20 mins. The bedroom was large […] but had very cheap furniture. The room also had a step in between the bedroom area and the bathroom/sitting area. We tripped on it several times and put a chair there to keep us from falling. The location of the inn was very far away from the Falls in a seedy part of town. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Without a pool this is a seriously deficient hotel. Access to the hotel across the street is no answer. There is no concierge and the staff is unable or unwilling to assist in guiding the guests. No local information is provided. There are no helpful brochures available. Breakfast is dreadful. It is either an improperly boiled egg which cannot be peeled […] or awful quiche which appears to be from a supermarket freezer. There is no staff to help with luggage and the facility is only marginally handicapped accessible. On the up side, parking is free. I am sorry I cannot be more favorable, but this hotel needs to do some serious work to upgrade in my book. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

The staff of the hotel was ex excellent. The room was very spacious and the decorating is beautiful. Very close to all of the activities. Really loved it.

Genuine Expedia guest review

The nicest hotel bar none.

Genuine Hotels.com guest review

Great Hotel - much better than I expected for the price. You can't go wrong here.

Genuine Hotels.com guest review

laid back employees .....real pleasure..........

Genuine Hotels.com guest review

It was truly a pleasure to stay here and would recommend it for anyone looking for a nice romantic hotel in Niagara Falls!

Genuine Hotels.com guest review

This was a good place to stay, old dairy made into a Hotel. Sets back a block from main activities but has easy access, parking etc.

Genuine Hotels.com guest review

As soon as we walked in to the room we knew it was going to be a great choice for us. The modern decor was a really nice touch. So was the 2 person jacuzzi with an auto clean feature. The walk in shower with jets was great too. And the fridge with a freezer helped to keep our wedding chocolate in tact after long travel days. The only things were: 1 […] the place was difficult to find both on foot and driving though it was within walking distance of the falls and sights. No hidden parking fees an there was complimentary wireless Internet. Finally, complimentary door delivered breakfast. Read more

Genuine Hotels.com guest review

Our room was nice, though our view faced a parking lot with a chain link fence. It was short walk to the falls but we knew when we booked we wouldn't be able to see them. Our room was large, but dusty, and you could see wires in the fireplace, as maybe it wasn't fit properly into the frame. Overall, we enjoyed it, the breakfast in the morning was very […] nice, as was our steam shower- it was huge! You should probably ask if you want either a steam shower or whirlpool tub- we didn't and would have rather had the tub, but ended up liking the shower! The front desk staff were friendly and welcoming. Read more

Genuine Hotels.com guest review

very nice. Great spa loved breakfast in bed!

Genuine Hotels.com guest review

The breakfast was a very nice touch. The staff was not overly friendly. The location was about 3 blocks from the American falls anf Cliftan street.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Enjoyed our stay and would book there again.

Genuine Hotels.com guest review