It's not a great neighborhood. The room was ok. But it had a definite odor. The people next door arrived back at their room late, and I could hear everything. The walls are very thin. They were also smoking cigarettes and it also came right through the walls. It was if they were smoking in my room. Not a pleasant experience.Genuine Hotels.com guest review
"Non-smoking hotel? Think again."
I made a reservation for a non-smoking room. I walked into the room, it stank of smoke! I asked for another room and they told me the entire hotel was non-smoking. I said come smell the room them. The clerk asked if I wanted an air freshener. I thought that was ridiculous and asked for another room, upon inspection it was worse! I had to find another […] hotel late at night which is very difficult as you all know. If you are sensitive to smoke, I would not stay here. Read moreGenuine Hotels.com guest review
My bed sheets were disgusting and dirty with hairs and stains on them upon arrival. I had maids change them in front of me. There was toothpaste smeared on the wall. The walls are paper thin so you can here everything. I grew up in marin, but this hotel is in a bad area of San Rafael.Genuine Hotels.com guest review
"close to san francisco"
Pleasant. Only one day stay. beds seem too small for two people. Other than the Stay was ok. Room will be perfect for two people But for four people is a little tight. You will make I,t for a quick stay is good!Genuine Hotels.com guest review
Nice property, would stay there again. Located just north of Sausalito and at the entrace to the richmond bridge.Genuine Hotels.com guest review
"Easy access to sites in every direction"
Exterior was "dated" but the room has been tastefully remodeled, was clean and comfortable. Accessible from Hwy 101 and nearby freeways and location made easy access to SF, Oakland, and points north.Genuine Hotels.com guest review
The hotel was easy to get to because it is right off the highway. However, the location also made it very noisy. It also didn't help that we were next to the ice machine. It is very small and easy to navigate. People were pleasant. Breakfast was minimal. Not bad for the price.Genuine Hotels.com guest review
The room was clean and the front desk hostess was great. The continental breakfast is not much an this is why the 4 rating. Great value hotel.Genuine Hotels.com guest review
"North Bay inn"
Surprisingly quite considering freeway proximity. Arrived 4p, front desk door locked, no note, called several times to no answer, waited over 1/2 hr before someone showed up.Genuine Hotels.com guest review
"Convenient location, for us."
The location was good for us but the traffic noise was a drawback. The room was very clean and upgraded. The light in the bathroom was not adequate. Forget about the "continental breakfast". The pastries were terrible.Genuine Expedia guest review
Bring your own wash cloths and be prepared to find on-street parking, as the lot was full. But, the room was clean and comfortable. My room was close to the freeway, but the noise was minimal.Genuine Expedia guest review
Room was clean and newly decorated. Staff was friendly. Convenient location 15 minutes to San Francisco. Great for the money.Genuine Expedia guest review
"Comfortable and Quiet"
First of all, this is a budget hotel, not a resort. But it delivered what it claimed and more. The room was ready when we arrived, It was larger than we expected. Had Microwave and Fridge that we didn't expect, and the WiFi worked far better than other much more expensive hotels. The room was clean, everything worked, and the beds (we had two queens) […] were simply wonderful. We had the best night's sleep we'd had in weeks. Even though we were near an expressway the room was quiet. We were pleased and would gladly come back Read moreGenuine Hotels.com guest review
"It does the job"
North Bay Inn is clean and the beds are good. Sadly it's right next to the freeway which is loud. Sink was clogged and though I complained, no one cared. TV wasn't working, I called, no one came. I stormed into the office and was handed a remote and told "sorry." Fortunately the remote allowed us to watch TV. There are few choices in San Rafael, and […] it's MUCH better than Travel Lodge next door. However it's not cheap, so I resented the apathy. Read moreGenuine Hotels.com guest review
"Fine for a quick overnight stay."
The room was clean and the beds were comfy. But a little scary with the gun shots from a near by neighborhood in the middle of the night. Don't think we would stay again.Genuine Hotels.com guest review
"A Good Nite"
Enjoy this modest and nice hotel - Nice, clean, well kept rooms in good condition; it appears to have had a well done, high quality renovation and it shows in the rooms. Will stay there again.Genuine Expedia guest review
"one night - ok"
Basic hotel room - good for one night in route somewhere else. Neighborhood a bit rough. Breakfast - muffin & coffee. But room did have frig & microwaveGenuine Hotels.com guest review
"Awful hotel and service"
Hotel is dirty and staff is rude. Would not recommend this placeGenuine Expedia guest review
Very clean rooms and comfy bed.Genuine Hotels.com guest review
it was reasonable in price. easy access off of hwy 101, and to hwy 580Genuine Expedia guest review
"Nice hotel with freeway noise"
Brisk introduction to the facility by hotel staff pointing out the room. Continental breakfast consisted of coffee, small packaged raisen cinnamon roll and a granola bar.Genuine Expedia guest review
They did not respond to my calls for THREE hours when trying to find if they could accept my bag from SFO. Driving right next to them a crazy woman ran out at my car screaming as I drove by tringbtobthrow something at me. Then I saw more homeless. As I rang the bell at 11:00 the owner stumbled out in his pajamas acting like I was bothering him. The […] room was clean, relatively new which shocked me. In a.m. I called and AGAIN could not reach. Then I went downstairs and no one was there to ask about internet. Later I came back and a woman was there that said she was around all morning which was not true. It was creepy feeling in the area at night - if a man OK, single woman stay FAR away Read moreGenuine Hotels.com guest review
GoodGenuine Expedia guest review
Great. Loved the beds. Free parking:)Genuine Hotels.com guest review
You still need to teach maids how to clean. Go into any room and look on top of things. The top of the closet needs to be cleaned the fronts of things cabinets. The man at the front desk was not nice and rude when I checked in. Didn't know procedures.BUT it's nicely decorated and it's comfortable; nice beds and great cable ALL chanels. Just needs a […] thourough cleaning. Clean the carpets. Read moreGenuine Hotels.com guest review
Beds were comfortable but the toilet flush sound was like a diesel train coming through. The clock was 1.5 hours off and had no way to re-set it. The carpets are scruffy.Genuine Hotels.com guest review
My stay was good. The hotel is close to the highway and my room was clean. The staff was friendly, and the is a grate coffee place right next door. Grate stuff. I would stay here againGenuine Hotels.com guest review
"OK For A Night or Two"
This hotel has done all it can, it seems, to make it a little nicer. Problem is, it's an old facility and is right next to where to very busy freeways intersect, so it's noisy. Parking is tight, too. The ice machine was out of ice - annoying, but not a huge problem. The room was nicely appointed, with a new TV, microwave, coffeemaker, and fridge. The […] beds had fluffy white down comforters and plenty of pillows; everything was clean. There is a Continental breakfast, too, though I didn't go, as I had plans for breakfast already. Considering its location, this hotel has done everything possible to make your stay pleasant, but it is in a sketchy area and is very noisy. Read moreGenuine Expedia guest review
"Great location- easy on to 101 and 580"
I had a late check-in and they were very accommodating. The room was the closest to the road so the road noise made it very diffficult to sleep. No elevators but it's only 2 stories so that's ok. If I stay there again I will definitely request the room furthest from the road. The room was comfortable.Genuine Hotels.com guest review
"Good for a few nights"
It was ok. Decent rooms. Clean. Seems like alot of construction workers stay there. Breakfast was a few wrapped muffins and pastry. No fruit.Genuine Expedia guest review
"gppd value, comfy"
Surprisingly nice and comfy interior. only downside was a bit of a noisy toilett. Was surprised as to how nice and spacious room was, unexpected given the plain outdoor look. Would stay here again.Genuine Hotels.com guest review
"a great place to stay"
a very cute "boutique" hotel room disguised as 70s motor hotel. Great clean comfortable rooms with new tvs and furniture. Great beds and bedding and new bathrooms. Loved this place.Genuine Expedia guest review
"North Bay Inn is a dump"
Terrible location, no amenities. Another "guest" was arrested and the police came in with HazMat gear to search the room.. This dump should not be part of Hotels.com portfolio -- undermines my trust of the quality of your properties.Genuine Hotels.com guest review
"The most comfy bed ever"
Very welcoming, helpful and efficient staff. It met and in many ways exceeded our expectations. Easy to recommend. Not in the perfect location, with the road 101 close by, but didn't hear any noise, so don't let that put you off. It was very easy to get to where we wanted to be from Francisco Bvd.Genuine Expedia guest review
"No thrills stay"
The room was pretty nice but there were definitely no thrills to this hotel. When we arrived we were checked into a room that had a double bed when we reserved a king size. So we had to go back and change - luckily there wasn't a problem with that since there wasn't alot of people at the hotel yet - at least the parking lot was empty. There isn't any […] close (within walking distance) resturants but we did take a walk to the corner convenience store. It was just before dusk and the neighborhood seemed a bit scary for my taste. I had my husband with me so I felt somewhat safe - would not like to go alone for sure. There were alot of people "hanging" out around the gas station. I would not stay there again if I wanted to do anything other than stay in the room. We were tired from driving all day so it might be ok if we drove to eat or see the sights - not knowing the area and being late we stayed put. Read moreGenuine Hotels.com guest review
"Very nice place, quiet"
Not a lot of place to sit to eat the breakfast, but a very nice location. Typical hotel roomGenuine Hotels.com guest review
"Cheap, but clean"
Our hotel suite was surprisingly big because it had a an enormous jetted tub. The bath vanity was too small but the TV was nice and there was also a small fridge and microwave. The bed wasn't the best but wasn't terrible. It felt pretty clean. The free breakfast was terrible. There was food but not really what I call food eg packaged pastries. No fruit […] or anything fresh at all. But the clerk was nice and friendly and everything was cleaned well. Read moreGenuine Expedia guest review
"good but poor parking"
Clean, comfortable room in a good location close to major arteries. The only negative is the parking lot is too small and difficult to navigate if you have a large vehicle.Genuine Hotels.com guest review
"Perfect for our two night stay"
This was our first time at North Bay and met all of our requirements for a two night stay. In fact, the room was very clean and comfortable so we would definitely consider this hotel again when in the area.Genuine Expedia guest review
We were looking for a convenient overnight stay without a lot of frills.. North Bay Inn was actually more than I expected. Did not even notice the nearby freeway sounds. Well proportioned and laid out roomGenuine Hotels.com guest review
It was a quiet place, best price for your money the only problem it was a small parking lotGenuine Hotels.com guest review
"Nice hotel. Great Rate too."
Hotel was nice.Genuine Hotels.com guest review
"Convenient to freeway"
Neighborhood ok, room had been updated, which was a pleasant surprise considering the location. Very nice features in room, new TV, lots of granite, counters. We were exhausted coming from an international trip, so this room was appreciated.Genuine Hotels.com guest review
"Very Serviceable Hotel"
This hotel was just what I needed: a clean place to sleep and shower. The facilities were nice including marble counter tops, good shower pressure, clean, neat sheets. The neighborhood is not as nice. I did have a problem with the Wi-Fi, which was not resolved.Genuine Hotels.com guest review
Amenities were great. Staff was very wonderful and helpful. I would reccommend it. Cheers .Genuine Hotels.com guest review
"on the freeway"
the photos look nice, but it's on the freeway ramp without even a wall between. There was no service - I could not get them to fix my clock time setting in the 3 nights I was there.Genuine Hotels.com guest review
"Very clean & beds were very comfortable."
Older motel and parking is tight but the room made up for that.Genuine Expedia guest review
"OK place to stay"
Well, from the outside I didn't even want to go inside the room. However, the room wasn't that bad. There were holes in the wall so maintenance was badly needed. The bedding was great. There was only one (yes, one) washcloth in our room. When we arrived back at our room Saturday night at 8:00 p.m. room service had NOT cleaned our room or made our bed. […] Obviously, the price was good for the somewhat affluent area. However, a good price shouldn't affect the condition of the room. Read moreGenuine Hotels.com guest review
This motel is right next to the freeway. It has double pane windows but that is not enough to block out the freeway noise which goes all night. I was assuming the traffic would ease into the night but it really didn't. The motel does not have enough parking when they are full and you need to park in the neighborhood which is a little scary. We had two […] rooms booked and our other room was not reserved. It seems this motel has a problem with reservations because others were in the office complaining they did not have a reservation. Room was clean but very small. Read moreGenuine Hotels.com guest review
"Clean and Comfortable"
The hotel staff was friendly when we checked-in. They knew our group was leaving very early in the morning (4:40am) so they said they would put out their continental breakfast early for us. I don't know if their normal continental breakfast consists of anything more, but what they had out for us was, Nature Valley Granola Bars, and some store bought […] mini muffins and Danish. The rooms have coffee makers, microwave and refrigerators, but we didn't need them so I don't know how well they worked, but they looked newer. The flat screen TV was nice and they had free movie channels. The beds were very comfortable and the room was very clean, so it suited my needs. They did offer us wake up calls knowing how early we were leaving. Two out of three rooms did not get their wake up calls, but luckily, we had set alarms just in case. We did pay an excellent rate for the area so I would definitely stay there again if in the area. One more thing - I had booked a King room but got two doubles. It was fine for me since I was alone, but not sure why I didn't get a King. Read moreGenuine Hotels.com guest review
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