All hotels in San Rafael, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here855 Francisco Blvd E, San Rafael, CA, 94901, United States of America, ‏‎800-491-6126
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3.4 / 5Good

Score breakdown (from 176 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.5
  • Comfort
    3.6
  • Condition
    3.5
  • Neighborhood
    2.7
4.0 / 5Excellent
"good but poor parking"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Clean, comfortable room in a good location close to major arteries. The only negative is the parking lot is too small and difficult to navigate if you have a large vehicle.
Genuine Hotels.com guest review
1 night business trip Sep 11, 2013
A Traveler
US
4.0 / 5Excellent
"Perfect for our two night stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This was our first time at North Bay and met all of our requirements for a two night stay. In fact, the room was very clean and comfortable so we would definitely consider this hotel again when in the area.
Genuine Expedia guest review
Other trip Sep 9, 2013
A Traveler
US
4.0 / 5Excellent
"Just right"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
We were looking for a convenient overnight stay without a lot of frills.. North Bay Inn was actually more than I expected. Did not even notice the nearby freeway sounds. Well proportioned and laid out room
Genuine Hotels.com guest review
1 night trip Aug 3, 2013
Daytripper
US
5.0 / 5Outstanding
"Good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
It was a quiet place, best price for your money the only problem it was a small parking lot
Genuine Hotels.com guest review
2 night business trip Jul 18, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel. Great Rate too."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel was nice.
Genuine Hotels.com guest review
1 night family trip Jun 23, 2013
Heather
US
3.0 / 5Good
"Convenient to freeway"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
Neighborhood ok, room had been updated, which was a pleasant surprise considering the location. Very nice features in room, new TV, lots of granite, counters. We were exhausted coming from an international trip, so this room was appreciated.
Genuine Hotels.com guest review
1 night family trip Jul 2, 2013
A Traveler
US
5.0 / 5Outstanding
"Very Serviceable Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
This hotel was just what I needed: a clean place to sleep and shower. The facilities were nice including marble counter tops, good shower pressure, clean, neat sheets. The neighborhood is not as nice. I did have a problem with the Wi-Fi, which was not resolved.
Genuine Hotels.com guest review
2 night trip Jun 28, 2013
Josh
US
5.0 / 5Outstanding
"Friendly staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Amenities were great. Staff was very wonderful and helpful. I would reccommend it. Cheers .
Genuine Hotels.com guest review
1 night trip Jun 23, 2013
Joe
US
2.0 / 5Fair
"on the freeway"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
the photos look nice, but it's on the freeway ramp without even a wall between. There was no service - I could not get them to fix my clock time setting in the 3 nights I was there.
Genuine Hotels.com guest review
3 night business trip Jun 14, 2013
kim
US
4.0 / 5Excellent
"Very clean & beds were very comfortable."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Older motel and parking is tight but the room made up for that.
Genuine Expedia guest review
Other trip Jun 27, 2013
James
US
3.0 / 5Good
"OK place to stay"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Well, from the outside I didn't even want to go inside the room. However, the room wasn't that bad. There were holes in the wall so maintenance was badly needed. The bedding was great. There was only one (yes, one) washcloth in our room. When we arrived back at our room Saturday night at 8:00 p.m. room service had NOT cleaned our room or made our bed. Obviously, the price was good for the somewhat affluent area. However, a good price shouldn't affect the condition of the room.
Genuine Hotels.com guest review
3 night trip Jun 21, 2013
John
US
2.0 / 5Fair
"Very noisy"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    1.0
This motel is right next to the freeway. It has double pane windows but that is not enough to block out the freeway noise which goes all night. I was assuming the traffic would ease into the night but it really didn't. The motel does not have enough parking when they are full and you need to park in the neighborhood which is a little scary. We had two rooms booked and our other room was not reserved. It seems this motel has a problem with reservations because others were in the office complaining they did not have a reservation. Room was clean but very small.
Genuine Hotels.com guest review
2 night trip Jun 21, 2013
A Traveler
US
4.0 / 5Excellent
"Clean and Comfortable"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel staff was friendly when we checked-in. They knew our group was leaving very early in the morning (4:40am) so they said they would put out their continental breakfast early for us. I don't know if their normal continental breakfast consists of anything more, but what they had out for us was, Nature Valley Granola Bars, and some store bought mini muffins and Danish. The rooms have coffee makers, microwave and refrigerators, but we didn't need them so I don't know how well they worked, but they looked newer. The flat screen TV was nice and they had free movie channels. The beds were very comfortable and the room was very clean, so it suited my needs. They did offer us wake up calls knowing how early we were leaving. Two out of three rooms did not get their wake up calls, but luckily, we had set alarms just in case. We did pay an excellent rate for the area so I would definitely stay there again if in the area. One more thing - I had booked a King room but got two doubles. It was fine for me since I was alone, but not sure why I didn't get a King.
Genuine Hotels.com guest review
1 night business trip Jun 20, 2013
cat
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Horrible
Genuine Hotels.com guest review
1 night business trip Jun 19, 2013
A Traveler
US
2.0 / 5Fair
"Not a great stay"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Place is outdated which is not really a big deal BUT the room I stayed in had holes all over the walls, bathroom door had a big crack in it like someone punched the door, the bed cover was not only dirty but it was all ripped, the curtain was falling apart and you could see into the room from outside.
Genuine Expedia guest review
Other trip Jun 22, 2013
A Traveler
US
3.0 / 5Good
"Not as good as before."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
We stayed here before and the room was great. This time however the room was not so great. The refrigerator was broken and they changed it out but that one didn't work as well. We had a jacuzzi tube which was cool but the jets didn't work so it was just a big bath tub. On our 2nd to last night our room didn't even get cleaned so not a good experience. Not sure if we will come here again.
Genuine Hotels.com guest review
4 night trip Jun 14, 2013
D. P.
US
5.0 / 5Outstanding
"Clean, nice."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Motel was nice, clean. Updated. Even though it is next to the 101 hwy, it was quiet inside.
Genuine Expedia guest review
Other trip Jun 15, 2013
A Traveler
US
3.0 / 5Good
"Hit tub suite"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Half the lights didn't work and the jets in the tub were broken. Tears in comforter.
Genuine Hotels.com guest review
1 night trip Jun 8, 2013
A Traveler
US
3.0 / 5Good
"If you like paying more for little then this is it"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel was a small "mom and pop" joint, free continental breakfast was pre-packaged pastries, parking was cramed, location was very dark at night. For 20 more bucks I could have stayed somewhere else with better services.
Genuine Expedia guest review
Other trip Jun 10, 2013
A Traveler
US
3.0 / 5Good
"Clean, updated room"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Room was nice & clean, but faced a busy highway & the continental breakfast was pretty lame.
Genuine Hotels.com guest review
Romance trip Jun 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Pleasant, easy to reach hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room was clean and pleasant. Coffee and tea were available. The management personnel were friendly and helpful. The continental breakfast in the front office consisted of granola bars and pastries, along with coffee, tea and hot chocolate.
Genuine Expedia guest review
Other trip Jun 7, 2013
Lavendar n Sage
US
4.0 / 5Excellent
"Nice Place, just too noisy."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    1.0
We enjoyed our stay here. The property was clean and comfortable with a surprisingly comfy bed, fridge in the room, coffee maker and DishTV. The staff was really freindly and helpful. The major downside, and what will keep us from returning is the location. It is in a seedy part of town and right up against hwy101....constant noise from the trucks and vehicles that lasts all night.
Genuine Hotels.com guest review
2 night family trip May 29, 2013
A Traveler
US
2.0 / 5Fair
"It's OK"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    1.0
It was only ok. Good TV, good AC but the ice machine did no work. Inside room was clean but outside good use a good cleaning.
Genuine Hotels.com guest review
1 night trip May 27, 2013
David
US
5.0 / 5Outstanding
"Excellent motel in Marin County"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This place has it all. Easy to locate off Highway 580 E in San Rafael, friendly and easy check-in and large, clean rooms with comfortable beds. Small hotel that's been completely remodeled. Very reasonable rate of $80.00 on Memorial Day weekend.
Genuine Expedia guest review
Other trip May 28, 2013
Andy
US
2.0 / 5Fair
"Try Somewhere Else"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The only reason to stay here is if there are no other hotels available in the area, which was the situation we found ourselves in. The location is isolated and inconvenient and the parking is insufficient. The hotel really has nothing to offer, but it was clean. The floor in our room sloped so much that the dresser drawers wouldn't stay shout.
Genuine Expedia guest review
Other trip May 27, 2013
A Traveler
US
3.0 / 5Good
"Great room, very poor neighborhood!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    1.0
Enjoyed the room, but was afraid to leave.
Genuine Hotels.com guest review
1 night trip May 14, 2013
A Traveler
US
5.0 / 5Outstanding
"Great find."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Just needed a place to sleep. Found this on Hotels.com for $100. At first I didnt think much about it but what a pleasent surprise when i opened the door. Place must have just been remodeled. New, clean, tasteful decor and comfortable bed. What a deal.
Genuine Hotels.com guest review
1 night trip May 15, 2013
Jeff
US
4.0 / 5Excellent
"Very nice place to stay over night"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Easy to find, CLEAN and well priced! My wife and I had a NICE Stay!!!
Genuine Hotels.com guest review
1 night trip May 10, 2013
Me.
US
4.0 / 5Excellent
"Helpful staff and well appointed rooms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
The staff are all very pleasant and helpful. The hotel's unglamorous but convenient location make it an okay home base, assuming you have a car. Everything worked in the room which was clean and well maintained. Nothing in the room looked shabby or ready for retirement. Overall a pretty nice room, especially considering the price.
Genuine Hotels.com guest review
2 night trip May 8, 2013
Tom K.
US
2.0 / 5Fair
"You won't be thrilled"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Not such a pleasant stay. Absolutely VIBRATES from freeway noise. Stairs to upper level are narrow, steep and somewhat dangerous/scary. Very tight small parking lot so your nice car may get dinged. Very Nice Staff (owners) but they NEED to be. Rooms are not dumpy. You seriously won't want to stay more than 1 night, Stay only if no other choice.
Genuine Expedia guest review
Other trip May 2, 2013
Wilhelm
US
5.0 / 5Outstanding
"Old Fashioed, but nice"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Well appointed, old style motor hotel.Great view.Recomend for overnight stay!
Genuine Hotels.com guest review
1 night trip Apr 17, 2013
Joe
US
5.0 / 5Outstanding
"Very nice, convienent, and affordable location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We thought it was perfect and well within our price range for a family vacation to visit sites in Marin County and San Francisco by rental car.
Genuine Hotels.com guest review
7 night family trip Mar 16, 2013
A Traveler
US
4.0 / 5Excellent
"Just right"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The rooms are updated and clean. The location is convenient. There is limited parking so we had to leave our car on the street. Other than that the hotel is worth the rate.
Genuine Hotels.com guest review
1 night trip Mar 16, 2013
Linda P-McM
US
5.0 / 5Outstanding
"Very nice for a moderately priced motel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
The manager was very nice and accomodating. Not enough parking spaces.
Genuine Hotels.com guest review
1 night trip Feb 5, 2013
A Traveler
US
3.0 / 5Good
"very nice for the price"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
this is a small motel convenient to Hwy 101 near San Rafael; the room was spacious and included a fridge and microwave as well as a comfortable chair and had been upgraded to include granite countertops and granite on the bathroom floor and shower walls
Genuine Hotels.com guest review
1 night trip Feb 5, 2013
A Traveler
US
4.0 / 5Excellent
"Convenient to visit family, walk the Bayview trail"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Comfortable, mostly quiet, though some freeway noise. Floor needed spot vacuuming, otherwise clean. Great coffee shop next door. Very convenient with short drive to Bayview nature trail and nearby restaurants.
Genuine Hotels.com guest review
2 night trip Jan 19, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location off highway 101"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Convenient, great for the price. Perfect place to stay if you need to stay over for just 1 night. Friendly Staff, Clean Room, and HEAT!
Genuine Hotels.com guest review
1 night trip Dec 31, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Nice place. My wife would likely stay here - she's pickey!
Genuine Hotels.com guest review
1 night trip Jan 2, 2013
A Traveler
US
3.0 / 5Good
"Just ok...."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Run down motel with very little parking. The best part of our stay was as we were pulling out of the parking lot we discovered Weaver Coffee right next door!
Genuine Hotels.com guest review
1 night trip Sep 8, 2012
A Traveler
US
3.0 / 5Good
"Clean and Comfortable"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Nicely remodeled and very clean. A little noisey due to traffic.
Genuine Hotels.com guest review
1 night business trip Dec 9, 2012
RB Don
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    3.0
I frequently stay at the North Bay Inn when my business requirements dictate that I stay in the San Rafael/Marin area. The Inn is clean and easily accessible from both US 101 and Interstate 580. Parking is tight because many tradesmen with large trucks stay here (central location, free continental breakfast, internet, etc.) The rooms are a good size, updated, and clean. However, some rooms suffer from nearby highway noise due to the Inn's proximity to the US 101/Interstate 580 interchange. The neighborhood is commercial, and not upscale, but it takes little time to drive into San Rafael, or other nearby cities to access dining and shopping venues. Overall, a good place to stay if you want to have a clean room and you don't need to be in San Francisco proper.
Genuine Hotels.com guest review
1 night business trip Dec 5, 2012
Joe
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
only issue was that motel was very noisy
Genuine Hotels.com guest review
1 night trip Nov 29, 2012
Louise
US
4.0 / 5Excellent
"comfortable"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice room for the price. Clean, well maintained. Continental breakfast was supposed to be set out at a late time (6:30) for me, and then they were late getting to it, so no breakfast for me. Otherwise a pleasant evening.
Genuine Hotels.com guest review
1 night business trip Dec 2, 2012
A Traveler
US
2.0 / 5Fair
"Price is good but........."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
Right on highway.
Genuine Hotels.com guest review
2 night trip Oct 26, 2012
A Traveler
US
1.0 / 5Poor
"Keep going"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Poor room, loud Fridge and misfunctioning TV. Stayed less than 5 hours before checking out. Should have kept going.
Genuine Expedia guest review
Other trip Oct 28, 2012
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Very dirty hotel. I stayed for 6 nights. I was told that they will change my sheets every other day. They never did. I marked my sheets with a pencil just to see. I told the manager after day 3 and she said she'll have them cleaned. They still never were! It only makes me think what else they are not cleaning. The cable in my room was also out for one entire day. That was a boring day. They had me switch rooms. Location is great. Cleanliness is more to me though.
Genuine Hotels.com guest review
6 night business trip Oct 15, 2012
A Traveler
US
3.0 / 5Good
"Good except for breakfast"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Breakfast choices were very limited, wait for one-at-a-time coffee brewing, and the fact that food choices that were available were not re-stocked, made for a disappointing experience. Room itself was good.
Genuine Expedia guest review
Other trip Oct 25, 2012
A Traveler
US
5.0 / 5Outstanding
"Great for couples"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Room was clean and comfortable...what more could you ask for
Genuine Expedia guest review
Other trip Oct 22, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel room was nice considering this price range. The one concern is that you could hear the freeway noise inside the room.
Genuine Hotels.com guest review
1 night trip Oct 11, 2012
A Traveler
US
3.0 / 5Good
"Hotel Ok"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
The room was nice we were just expecting to be closer and have easier access to Muir Woods. Not close to there at all.
Genuine Hotels.com guest review
1 night trip Oct 5, 2012
t
US
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