All hotels in Plymouth, England, United Kingdom
1 room, 2 adults
You can collect Welcome Rewards® nights here50 Exeter Street, Plymouth, England, PL4 0AZ, United Kingdom, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 371 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.9
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4.0 / 5Excellent
"Wonderful location"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
For a budget hotel, this was a good value. The location was excellent! Walking distance to the pier and the hotel staff provided us with a map and told us what to see and do (like our own tour guide). No bells and whistles with this hotel, but we weren't expecting that either. I would return.
Genuine Hotels.com guest review
1 night trip Aug 21, 2014
Emily
US
4.0 / 5Excellent
"Centrally located near the Barbican and shopping"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Modern hotel, clean with relatively good service. Breakfast buffet. Some rooms have showers only so be sure to ask for a bath at check in if you want one.
Genuine Hotels.com guest review
2 night business trip May 3, 2014
Lloyd
US
4.0 / 5Excellent
"Comfortable Hotel - Problems Quickly Resolved"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
A pleasant, well maintained hotel. We have stayed here on a number of occasions when visiting our Son at Plymouth University. On this occasion our original room was right opposite the lifts, with quite a bit of noise form early morning returning revellers added to slightly later noise form the young children in the adjoining room. Reception staff arranged a change of room without any fuss when asked in the morning. Great rate from Hotels.com.
Genuine Hotels.com guest review
2 night family trip Nov 1, 2013
A Traveler
US
2.0 / 5Fair
"Just normal hotel"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
was very disappointing, very basic level hotel not worth the cost of accommodation... I have no idea why such level hotel is not offering internet for free? even in the reception. the cost of one hour is too expensive... we are in 2013 and the cost of this service is too cheep
Genuine Expedia guest review
Other trip Oct 5, 2013
A Traveler
US
3.0 / 5Good
"Economical and OK"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Good one night stop over. Very inexpensive....minimal amenities.
Genuine Expedia guest review
Other trip Jun 18, 2013
CN
US
4.0 / 5Excellent
"Overall, incredible value for the money."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice staff. Bar stops serving food at 10:30 p.m. Parking is a bit tricky, around the corner in garage (you can buy a ticket at the front desk that will get you 12 hours for 6 pounds). Overall, incredible value for the money.
Genuine Expedia guest review
Other trip Feb 23, 2013
A Traveler
US
3.0 / 5Good
"near to all amenaties"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
the hotel had good disability facilitys food good
Genuine Hotels.com guest review
Other trip Oct 3, 2012
A Traveler
US
3.0 / 5Good
"OK Hotel with Great Location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
The location was perfect, close to everything. The hotel itself is mediocre with worn carpeting and budget quality furnishings. Also, my room, particularly the bathroom, did not appear very clean, and the shower curtain reeked. Not sure I would stay here again despite the great location.
Genuine Hotels.com guest review
2 night business trip Jun 26, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Does the job"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Slightly better than a Premier Inn. Very basic room but comfortable and clean.
Genuine Hotels.com guest review
1 night romance trip Apr 18, 2015
Darren
GB
4.0 / 5Excellent
"Excellent location good all round"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed in a standard double room and I found the bed quite small. Nice to have an ice machine on the landing and staff all helpful and polite. Car park expensive at £11 per 24 hours but we could have used park and ride I guess.
Genuine Hotels.com guest review
1 night romance trip Apr 5, 2015
A Traveler
GB
5.0 / 5Outstanding
"Good value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I think what we enjoyed most about this hotel how quiet it was a night, no gurgling pipes and noise from neighbours. Lovely clean room and within walking distance to the shops and theatres. Breakfast although additional was good value with lots of choice.
Genuine Hotels.com guest review
1 night romance trip Mar 27, 2015
Deborah
GB
4.0 / 5Excellent
"Very nice stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Booked for one night. Staff were very friendly and helpful. Nice, comfortable double room. Good breakfast. This is our second visit, would come again.
Genuine Hotels.com guest review
1 night family trip Mar 27, 2015
Linda
GB
4.0 / 5Excellent
"Very nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice
Genuine Hotels.com guest review
1 night romance trip Mar 13, 2015
Peter
GB
3.0 / 5Good
"Overall ok but poor service"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
First receptionist was rather frosty, not a good impression. Coffee shop member of staff was lovely so made up for it. Rather oddly was allocated to an accessible room, perhaps because lots of other rooms being painted? Could not turn off the bathroom fan which became annoying in the night. Had dinner in restaurant, good food but very poor service. Waited so long to order a dessert I gave up and went to the desk to pay my bill at which point the waitress apologised for having ignored me! When I said that I had wanted a dessert but needed to get back to my room for a phone call she offered to bring me a complimentary dessert to my room which she did. Good breakfast. Would be useful if website explained that you can not stop outside the hotel to drop off, you have to pull into adjacent Staples to drop off and then walk back.
Genuine Hotels.com guest review
1 night business trip Mar 4, 2015
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stay there fairly often. Have never had to complain about anything . Brilliant value for money
Genuine Hotels.com guest review
1 night romance trip Feb 27, 2015
Christopher
GB
2.0 / 5Fair
"3 days of 'meh'"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    4.0
Good location as a 5 minute walk from the Barbican and city centre, so if you're going to spend all day being out then you could do worse than this hotel. The housekeeping staff are absolutely lovely and a credit to the hotel. Negatives - spotting a 2L bottle of cider in the lift as I checked in at 6pm (on a Thursday), pillows in the room were awful to sleep on (very hard), and the hairdryer which was wired into the wall did not work. I got an embarrassed smile and a 'sorry about that, haha' when I informed the receptionist upon checking out (with wet hair). Additionally, having to request staff to attend the bar at 11am on a Saturday when you would like a coffee is not great. Not entirely keen to revisit this place anytime soon.
Genuine Hotels.com guest review
1 night romance trip Feb 26, 2015
Nicole
GB
3.0 / 5Good
"Could have been better"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
Wouldn't stay again Room quite dirty and damp showing on bathroom ceiling Long way to walk with Luggage to Hotel from Car Park
Genuine Hotels.com guest review
1 night business trip Feb 24, 2015
A Traveler
GB
5.0 / 5Outstanding
"great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
friendly staff happy to help. location of the hotel was in a good place minutes way from the town centre. good location for shopping. plus a good location to pubs and restaurants. comfortable bed had a good night sleep. would stay again.
Genuine Hotels.com guest review
3 night romance trip Feb 11, 2015
kelly
GB
4.0 / 5Excellent
"Good location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Nice hotel there is discounted parking I found out after I had paid the full nap rate
Genuine Hotels.com guest review
1 night business trip Feb 12, 2015
Jeff
GB
3.0 / 5Good
"jurys inn stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Parking £6, so called free internet rubbish forced into paying extra for "premium", staff disinterested.
Genuine Hotels.com guest review
1 night business trip Feb 5, 2015
jimmy
GB
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Helpful staff and really convenient location
Genuine Hotels.com guest review
2 night business trip Feb 1, 2015
Ian
GB
5.0 / 5Outstanding
"Excellent choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
warm, comfortable rooms and friendly staff. A group of friends came in after walking back from the Theatre Royal in the rain, and a gentleman came with towels for us to dry off as we entered the hotel. Excellent service. Have already recommended.
Genuine Hotels.com guest review
1 night trip Jan 31, 2015
Linda
GB
3.0 / 5Good
"Tired"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
One night as a surprise for husbands birthday as we stayed there on our wedding night, but not as I remembered. Feel the hotel has got tired and is in need of some tlc.
Genuine Hotels.com guest review
1 night romance trip Jan 28, 2015
Katie
GB
5.0 / 5Outstanding
"Ideal!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place, cant fault it and so convenient to the University.
Genuine Hotels.com guest review
2 night business trip Jan 20, 2015
Jamie
GB
4.0 / 5Excellent
"Good hotel shame about the wifi"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Wifi was too slow, unuseable even
Genuine Hotels.com guest review
3 night trip with friends Jan 20, 2015
Harry
GB
3.0 / 5Good
"Disappointed - Expected better"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
For a Jury's Inn, it was a very basic hotel. Infcat when I arrived I went to the room and it was so pokey I upgraded (extra £20 a night)to a premier Room. larger but poor facilities. No fridge - closet with no doors! The upgrade meant I got two free bottles of water which sat on the desk and a packet of biscuits and an iron and board in the room. I was also given a 10% discount off any food in the place. I did eat there are one night it took some 2 1/2 hours to get 3 courses! Not quite what I would expect from a Hotel chain of this quality. No Parking on site - local car park arrangement near by £6 from 5pm - 11am - but you have to pay for parking during the day.
Genuine Hotels.com guest review
4 night trip Jan 11, 2015
A Traveler
GB
4.0 / 5Excellent
"Very good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Location, condition and service are all good. But the speed of the free Wi-Fi is really terrible.
Genuine Hotels.com guest review
1 night business trip Jan 2, 2015
A Traveler
GB
4.0 / 5Excellent
"Nice central hotel."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I have stayed here a few times and enjoy it every time. The staff are lovely, breakfast was average but very clean.
Genuine Expedia guest review
Other trip Jan 3, 2015
chanie
GB
5.0 / 5Outstanding
"great get away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a fantastic stay everything was just perfect we recommend it to anyone
Genuine Hotels.com guest review
4 night romance trip Dec 24, 2014
Adrian
GB
4.0 / 5Excellent
"Good Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed for one night when picking son up from Uni. Hotel was very good and the staff were extremely helpful. Definitely will return when visiting Plymouth again.
Genuine Expedia guest review
Other trip Dec 27, 2014
Helen
GB
5.0 / 5Outstanding
"weekend stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
staff were very helpful and so was the manager when we could not get into our room they changed our room without any fuss and the food was great
Genuine Hotels.com guest review
2 night romance trip Dec 20, 2014
ian
GB
3.0 / 5Good
"Generally OK city centre hotel"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Very poor check in from new member of staff who spook inappropriately to me making silly jokes. Got the room request wrong and it took far too long. She had no awareness as to how I was feeling. Room cold and heater would not work at all.
Genuine Expedia guest review
Other trip Dec 20, 2014
A Traveler
GB
4.0 / 5Excellent
"Great for a weekend away."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Lovely weekend room was fairly basic but very clean and comfortable.
Genuine Hotels.com guest review
2 night romance trip Dec 12, 2014
Helen
GB
4.0 / 5Excellent
"one night at Jury's Inn"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
very enjoyable stay only one problem and that was the bedding not being 100% clean
Genuine Hotels.com guest review
1 night family trip Dec 12, 2014
jOHN
GB
3.0 / 5Good
"Arerage and overpriced"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
OK but thats about it! - overpriced food and drinks, car parking a joke.
Genuine Hotels.com guest review
2 night business trip Dec 6, 2014
Kevin
GB
3.0 / 5Good
"Functional hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The room was quite functional although comfortable enough. The road noise was quite intrusive over the night. It had a utilitarian feel with all the white bedding and lack of 'frills'. The staff were generally friendly. Some frustrations with the service. When I checked in, about 8pm in the evening, I asked about room service. When I rang room service and asked for the charge to be added to my room bill I was told that this was not possible, and needed me to go to reception to have this amended. I was tired after my journey to Plymouth and really didn't want to go down to reception again. It would seem that if someone was asking about room service, the receptionist could at least have told me about the charging options. It would have been helpful to have had more extensive hotel and location information in the room.
Genuine Expedia guest review
Other trip Dec 16, 2014
CCL
GB
4.0 / 5Excellent
"Good hotel - close to drake circus, and Barbican"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Have stayed here a number of times with no complaints. Short walk to Drake Circus and less than 10 minute walk to the Barbican where there a a number of good pubs and restaurants.
Genuine Expedia guest review
Other trip Dec 15, 2014
Derek
GB
4.0 / 5Excellent
"helpful staff"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
as a lady on her own reception staff were very helpful. perfect location in Plymouth.
Genuine Hotels.com guest review
1 night trip Dec 11, 2014
Eve
GB
3.0 / 5Good
"Good location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Reception disorganised, only 1 couple in front of us checking in, 3 people behind the desk.despite this we were still kept waiting for 5 minutes. Got my jurys rewards membership card out, receptionist didn't even acknowledge it or offer to give me premium wifi for free. Had requested a room on the 8th floor away from the lifts but got given one on the 8th right by the lifts! Avoid at all costs as you can hear the lifts moving making noises.had to open our road side window to drown out the sound. The room was quite clean, found a few stray hairs in the bathroom but overall I was satisfied. Towels are on the small side and starting to show their age in my opinion. Standard wifi was ok, powered my skygo no problems. Air con in the room was limited, couldn't change the temp higher than 19, never had this before so don't know if they've changed their policy or we just got given the knackered room.
Genuine Expedia guest review
Other trip Dec 8, 2014
james
GB
5.0 / 5Outstanding
"Great value for money."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I would recommend this hotel.
Genuine Hotels.com guest review
1 night business trip Dec 1, 2014
A Traveler
GB
4.0 / 5Excellent
"short stay but ideal."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
we arrived late on a Thursday and left early Friday because we were there for a passing out parade at HMS Raleigh so I wasn't there long.
Genuine Hotels.com guest review
1 night trip with friends Dec 4, 2014
Chad
GB
3.0 / 5Good
"great people but a 2* hotel otherwise"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
My son and I had one night stay as he had an interview with University of Plymouth which was being held at the hotel. The staff were very friendly and nice but beware the rooms need attention and are probably 2*. To add to that we were woken up by a fire alarm just before 6am which wasn't a great experience;(
Genuine Hotels.com guest review
1 night family trip Dec 3, 2014
Satish
GB
5.0 / 5Outstanding
"friendly and professional hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Lovely weekend break away. beautiful hotel with extremely friendly and professional staff and delicious food. very central to the city and a short walk from drakes circus
Genuine Hotels.com guest review
2 night romance trip Nov 28, 2014
A Traveler
GB
5.0 / 5Outstanding
"Jurys Plymouth"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed at your hotel in London and Plymouth earlier this yearand enjoyed my stay.I had no hesitation about staying at Jurys in Plymouth this trip, it is well located for all the things I needed to do around town and nice to come home to ...thanks
Genuine Hotels.com guest review
2 night romance trip Nov 15, 2014
neil
AU
4.0 / 5Excellent
"Food at the hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
My stay was good but for the food,I stopped two nights and each night I decided to eat in the hotel, on the first night I had the steak rare to medium, It nearly raw and was tuff, I did not complain as it was late and I could not be bothered as I had bee on the road for most of the day. On the second night I ordered the noddle's with pulled pork, The noddle's was terrible with lumps of pork in the centre and seemed to all dried up. I complained to the deputy manager and she did pay me sometime to put my point across and removed the cost of the food from my bill. With what is charged for the food and the room I would expect a lot better.
Genuine Hotels.com guest review
1 night business trip Nov 17, 2014
wayne
GB
5.0 / 5Outstanding
"Thanks for a nice visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Short 1 night stay, very helpful & friendly staff, left luggage after checkout so we could explore plymouth, will definitely book again!
Genuine Hotels.com guest review
1 night romance trip Nov 14, 2014
A Traveler
GB
5.0 / 5Outstanding
"Helen"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Lovely short notice stay. Nice shower.
Genuine Hotels.com guest review
1 night romance trip Nov 12, 2014
Helen
GB
5.0 / 5Outstanding
"Jurys Plymouth"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent as usual
Genuine Hotels.com guest review
1 night romance trip Nov 5, 2014
Ian
GB
4.0 / 5Excellent
"hote"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Quality has gone down in this chain of hotels. To toliet paper is terrible. room was very clean and breakfast good value.
Genuine Hotels.com guest review
1 night romance trip Nov 1, 2014
A Traveler
GB
5.0 / 5Outstanding
"Pleasant stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very good and great customer service !
Genuine Hotels.com guest review
2 night romance trip Oct 29, 2014
A Traveler
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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