"Very nice & clean hotel for the price!"
I've stayed at Super 8 hotels before so I knew what to expect...nothing extravagant or luxurious. All we needed was a place to crash after a night out and thats exactly what we got. However, surprisingly our room was extremely clean and smelled very fresh. The staff was super helpful and friendly and even called us after we got to our room to ensure […] our satisfaction. There was a surprise $50 deposit for a non-smoking room, but it was promptly returned at check-out. Read moreGenuine Hotels.com guest review
Worst hotel ever! Dirty. I wouldn't have been surprised if they had a hourly rate. Close to STL..... but would never stay again!Genuine Hotels.com guest review
"it is so bad"
It is so noisy. You can hear what your neighbor is talking about, someone is using bathroom, someone is shutting the door... you have to wake up in the morning.Genuine Hotels.com guest review
"Super 8 St Charles Rock Rd St Louis MO"
Overall a good hotel. Not great or the best but a good choice. The rooms and grounds appeared to be clean enough, althought the beds were hard and some furniture quite old. The staff was difficult to understand speaking too,but appeared to try and be friendly. Would use again if necessary/Genuine Expedia guest review
Upkeep was lacking. Lobby looked okay, but rooms were severely lacking in any comfort. Clold and basic. Place felt desolate and deserted. If you need a cheap place to lay your head for a few hours, it's better than your car. Otherwise, don't bother.Genuine Expedia guest review
"Not even if they paid you to stay there!"
Absolutely awful!!! Don't do it! The room was noticeably dirty, the bathroom tub had a ring of dirt from the last guest, the carpets were tattered & stained, and the staff was rude! There were a lot of other guests who appeared to be long term residents with a plethora of personal problems that were loudly debated in the halls & rooms well past 3am! The […] "continental breakfast" was a joke; the pastries were old, dried out and coffee resembled a weakly brewed tea...you could easily see thru it enough to read or watch TV (if they had one) I travel for business and could cope but my daughter was terrified! Run away from this place! Far far away!!!! Read moreGenuine Expedia guest review
"Nice hotel for travelers"
Nice location, very quiet, clean, comfortable beds and nice staff.Genuine Expedia guest review
"NO JET TUBS. DO NOT BE DRAWN IN WITH THIS AD."
We were told that there would be a jet tub in the room. The hotel only had to room with jacuzzi tubs. The room smelled badGenuine Expedia guest review
No maid service on saturday. Very poor entrance to the facility. Noisy water pipes from room next door. Could hear TV from another room late into the night.Genuine Hotels.com guest review
When we arrived no one was at the desk and it took about 10 minutes to find someone who could check us in. The man who attempted check in was not familiar with their rates vs. what we got at Hotels.com, although he was nice. We got 1 of our 2 rooms which was clean and appropriate for the rate we paid. When we returned later a woman checked us in to […] the 2nd room and she was very familiar with all systems and got u taken care of in minutes. The carpets are very stained (or maybe just dirty) but I did see staff changing bed linens and they were even changing the mattress pad. Read moreGenuine Hotels.com guest review
It never happen!! I was misinformed about the type of room i had booked , !! When i arrived they gave me a key to someone else's room, then my room didn't have a whirlpool!! Very unhappy with my experienceGenuine Hotels.com guest review
"No Air Conditioning"
The first night, our hotel room did not have air conditioning. We didn't realize it until 11 pm - the hotel was booked so we could not move to a different room & it was too late to try & find another hotel.Genuine Expedia guest review
"Its a bed"
It was over priced some what. The towels were dirty. The mattress was not to shape and not comfortable at all. The hallway smelled like an alley way behind the club. I ended up staying for two nights. I picked the hotel because of the price. I did read the reviews and they say just about the same thing. I am now staying at Extended stay America. The […] price is about 2 bucks cheaper but you get way better amenities in your room and it is really clean. There is also a restaurant and gas station in the same parking lot. there is a subway up the street a half a mile and West point plaza which is a little less than a mile away. Read moreGenuine Hotels.com guest review
"Better than on first glimpse"
For the price, this is a decent value. The location is good for the airport, car rentals and getting into the city. We enjoyed a fresh fruit and vegetable stand across the street. The staff was very friendly and helpful. So if you can overlook the less-than-perfect condition and upkeep of the building and furnishings, this can be a very good value for […] the convenient location west of downtown St. Louis. Read moreGenuine Expedia guest review
"Disappointing and dirty"
Arrived at the room and one of the freshly laid out towels had large brown stains, and there was a big bug crawling around the sink. We had asked if the breakfast would be available at our planned departure time (around 6) and were reassured that it would be, only to be disappointed when we left at 7 and breakfast was still not out. Room and hallways […] were dingy, carpets stained. Read moreGenuine Expedia guest review
Only complaint would be the smell of cigarette smoke in the hallsGenuine Expedia guest review
I can honestly say it was the worst hotel experience I have ever hadGenuine Hotels.com guest review
The tub was nasty, we had to shower with flip flops on. The floors in the hallway was filthy, maybe need new carpet. The customer service of the office managers was poor. The wifi was not working the entire time of my stay. I would not recommend this Super 8 hotel to no one I know, but I will give Expedia.com another try. I just chose the wrong Hotel […] to stay in. Read moreGenuine Expedia guest review
"Pick a better one"
one of the cheaper ones near the hotel, but would recommend just finding one in person closer and cheaper that were just as nice if not nicer. No pool, few staff, poor breakfast. room was decent sized but did linger of smoke since smoking rooms are right on other side of hall.Genuine Expedia guest review
"If your only other option is to sleep on the st."
The carpets were dirty. They told us spin our early arrival that other people were still in the room. Before you even stepped in the door you smelled the odor that is unrecognizable. For emergencies this would do, but otherwise never again.Genuine Expedia guest review
"Not bad, but not an AMAZING deal."
Breakfast was minimal and microwave was dirty. There was an odor in the entrance, but the room was clean and comfortable.Genuine Expedia guest review
Great location close to the airport. A variety of restaurants right nearby.Genuine Hotels.com guest review
"Clean Inexpensive overnight"
I wanted a cheap hotel. I was there from 10:30 at night to 7 am. It was fine. If I was looking for a first class experience, I would have picked a Hyatt or a Westin. I wanted a clean bed at a cheap price. I got it. It was fine. A sweet older couple own the hotel.Genuine Expedia guest review
"You get what you pay for."
Bed had bedbugs. My husband woke up with marks all over him. He ended up shifting the sheet and exposing the mattress. There was a roach in the bathroom and the mattress was hard as a rock.Genuine Hotels.com guest review
"TOP5 places that I should have not spent money on!"
I must say out of all or many hotels I have been , This by far is the most disappoting hotel. me and my famliy have been too. I was always getting calls from the front desk about my preschool kids playing with the toys on the floor , aside from that they only gave us no more then two sets of towels ,they try to fool people and say they clean and change […] the sheets when it was nasty stain that was old and crusty from many nihgts before and the the smell of pee still on them . the hotel building is not a strong sound building you here everything from guest talking, making lus,t door closing hard evevry time someone come in and out. the food in the morning was not great at all can you say (BURGER KING anyone ) . this is not a hotel for families at all, If you need a ok room or a fast overnight and cheap this is the palce. Read moreGenuine Expedia guest review
The hotel looks a bit run-down, but overall it's clean and met my expectations for a cheap hotel close to the airport.Genuine Expedia guest review
Reading reviews always leaves you questioning the hotel. Half say NEVER again. The other half says yes. Hopefully this is helpful. Check in was fairly simple. Took 5-10 mins tops. There was no question on if we had reservations or anything like that. The lobby had a smell to it. But once we walked in the room it was gone. The room was perfectly cleaned […] and stocked. There was a mini fridge in the corner. Tv and remote worked! Bath tub was plenty big. Tons of food places near by. Plenty of parking. Pretty easy access.. The only bad thing. Shower drain stopper didnt like to stay up. When it did stay up it didnt drain the fastest. The tub would start to fill up. Other than that it was good. I would stay there again. Read moreGenuine Expedia guest review
"Kind of a let-down"
This Super 8 did not have the standard of others that I have stayed at. Rooms were okay. The bed was not soft at all. The breakfast had few choices. The owners/operators spoke little English and were hidden. The hallways creaked. The good news? It was quiet and relatively cheap.Genuine Expedia guest review
"Good value for money"
Very satisfied. Friendly and helpful staffs. Good value fo rmoney. Will definitely go back again.Genuine Hotels.com guest review
"Super SOFT Sheets / Super HARD Bed"
Normally I write a good review, but I can't today. GOOD - super soft sheets, close to the airport and people were polite and friendly. AVERAGE - breakfast was limited and no computer available for guest use - other Super 8's have better choice and computer. BAD - all the guest room doors were on really strong closers - and banged closed extremely loudly […] even late at night. On a personal note if you like a hard bed this is the place to be - if you like comfortable beds - don't book here. Read moreGenuine Hotels.com guest review
"very good, quite cheap."
Good price and good place for a night. Very gentle and avaliable staff. Not good breakfast (only continental food). Perfect for a night with family. Near various restaurants and markets.Genuine Expedia guest review
Terrivel nao recomendo,,,,,,,........................Genuine Expedia guest review
"Excellent rapport qualité / prix"
Hôtel bien situé à proximité de l'aéroport et de différentes autoroutes mais suffisamment loin pour ne pas subir les nuisances sonores. La chambre est très correcte, assez grande. Le petit déjeuner est assez complet. Bon accueil, grand parking. Excellent rapport qualité / prix.Genuine Expedia guest review
"Hotel agradable, accesible y buen trato del person"
Muy buen hotel, barato y el personal muy agradable en el tratoGenuine Expedia guest review
"Le bruit et l'odeur"
Lorsque l'on arrive dans cet hotel, l'on est pris à la gorge par un odeur de renfermé et de cigarette: normal 80% des chambres sont pour fumeurs. En plus les murs sont en cartons, le quartier est assez louche et loin du centre-ville, le lit était très inconfortable. Au moins s'était propre. Le prix bas n'étais pas assez bas considérant la faible qualité […] de la prestation. Je déconseille fortement cet endroit. Read moreGenuine Expedia guest review
"Convenient and Clean"
10/14/14 Joann L Washington
Had trouble communicating with all employees. None spoke English well. However, the location was great and room was clean and comfortable.
"I called in for a reservation and was not told I needed to..."
10/14/14 s4159 Denver, Colorado
I called in for a reservation and was not told I needed to ask for non-smoking rooms specifically. I guess if you don't ask for it they assume you want smoking. I did not and was very unhappy, but it was late and not other rooms were available.
"Very bad experience"
10/03/14 Kenneth P Jefferson City
The hotel appeared clean and updated. The night manager was very pleasant and helpful. However, it was soon apparent that the cleaning staff made a lot of mistakes. The TV did not work. The manager came in and finally got the TV to work. When my wife laid down she said the bed was getting colder. Then she said no, it's wet! We pulled the sheets back and there was a large pee stain. We were moved to another room.
09/13/14 Halbert J Saint Louis, Missouri
The motel does need some updating, in particular the front lobby welcome rug, additional cleaning in the parking lot were we seen a lot of cigarette butts, and trash.
09/10/14 Sheri M Saint Louis
I am always pleased with my room , it's always very clean and the air works perfectly. My bed linens and towels are bright white and sanitized to the very best standard. Matthew is a great front desk clerk , he always goes out of his way to make my stay great !!!!
"Don't stay here"
09/02/14 Todd M North Carolina
Arrived at 2 AM and the clerk was asleep, no elevator, had to carry bags up stairs. The room had a bad odor and the appliances didn't work. Morning breakfast was less than desirable We need2 to move our stay out 1 addition day, we were told they couldn't do that.
08/29/14 Karen T Saint Louis
The outside and entry area was beautiful. Rooms ok just had a stale smell in room.was there due to power outage with clients and wanted to stay 2 hours pass check out. Was told have to pay for another nite. Was with special needs clients.
08/17/14 Dale R Ballarat
The motel is well situated in St. Louis to visit their many sights. The area is a bit run down ,but this created no problems for us outside of the motel. The hotel was clean and breakfast was what was expected. The problems came during the first night when the number of people in the next room had an argument that went on for hours! Yelling about stolen drug money, drugs, prostitution etc. We rang the desk twice, the first time they did not respond the second time they came to the troubled room and were told that there was no problem so they went away. I spoke to the desk in the morning to request a room change to be told that those people had moved out and there would be no further trouble. The same people in the same room created the same problem the second night which was even louder and went on longer. We booked out two days early the next morning after two sleepless nights.
08/14/14 H&R C Burlington
Bad odor, power out and they refused breakfast before 9. Appliances didn't work, maid there before 10.
08/12/14 Keith R Waterloo
When I got there the clerk was asleep for 15 minutes. There was roaches under the coffee pot. The bottom of the bed in the queen suit was ripped wide open.
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