The Residences At Biltmore

This facility was excellent on all aspects. Like home away from home. Close to everything you need to see in Asheville, n.c. The price was a deal .

Genuine Hotels.com guest review

No ice maker in fridge...and no ice machine on property. Also, bed was small. Double??? We thought it would be a queen.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Very clean, loved the room. It appears that the walls or ceiling is very thin because we could hear everything our neighbors were saying and doing. But otherwise very nice.

Genuine Hotels.com guest review

Everything was perfect with exception of a few things; the noise (just walking alone) from the condo above was distracting, and the futon in the living area really needs to be replaced (the cushions have no structure left). The concierge was great and the size of the suite was a pleasant surprise.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

We've stayed here a few times. the rooms are nicely laid out and clean. If the hotel had food it would be better. It is close to hospitals, so it can get noisy at times. The views are great and it's close to downtown.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This was the nicest place we stayed on our Smokey Mtn. honeymoon. The people of Ashville, NC are the nicest in the world, and the Residences at Biltmore are the nicest place to stay in the world!! Don't miss this. Price was exceptionally low considering the amenities. Perfect!!

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Wonderful place to stay but word to the wise, choose a room that doesn't have someone above you. Our first two nights were unbearable! The people above our room were up all night and you could hear every step they made wandering room to room. It kept my husband and I up all night! The conceirge was very accomodating and moved us to the top floor for […] the next two nights of our stay. Otherwise, this is a wonderful place to stay with a full kitchen, fireplace, balcony, and W/D. Close to the Biltmore and shops! We loved it! Read more

Genuine Hotels.com guest review

Great experience! First time in Asheville, fantastic location.

Genuine Expedia guest review

I have to say that when I first saw the hotel on Hotel.com I was not really interested because it seemed so residential. However we could not have had a nicer overnight stay. The staff was great, friendly and efficient. Check in was a breeze. The room was perfect and more than I expected. And of course the location was great close the downtown and close […] the Biltmore Village. I will always make this hotel my first choice in Asheville. Read more

Genuine Hotels.com guest review

We were placed in a disability friendly room which on the surface is no problem...but we didn't have any disabilities. The hotel was only 50% occupied or so. We could have been put anywhere. We had no view and our patio opened to a reinforced grass/stone wall. I could have complained but I didn't. At first the disabled room seemed no problem. But living […] it for 2 days, it is way different. Counters are too low in the kitchen. Upper cabinets too high. Lots of hardware in a very standard bathroom that we didn't need. Bath took 2 minutes to begin generating hot water. Shower very weak and designed for low flow. Soap/shampoo not replaced. Instead of hanging our replacement towels on day 2, they just stacked them on the sink in a kind of rude way. Bottom line, nice rooms, clean, but too expensive to put us into this type of room for no reason, and no attention to detail to make up for it. Read more

Genuine Expedia guest review

Loved the room! Fireplace,complete kitchen,comfy bed with freshly laundered duvet! Great place to stay, and at the same price as the chain where we usually stay.

Genuine Expedia guest review

Would definitely book this again the next time I plan a trip to Asheville. Beautifully done, and very comfortable. Very easy access to all of Asheville, particularly the Biltmore estate.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

At arrival, it took us 45 minutes to get someone to check the thermostat so that we could go from a room chilling 60 degrees to 72 degrees. My initial calls were directed to voicemail and it took two trips down the stairs to the office to get the attention of the staff. Maintenance man, Frank, had the problem fixed in a matter of moments--the thermostat […] battery connectors were loose and needed to be adjusted. Other thermostat issues included the absence of direct light at the level of the thermostat that hinders reading ability and the need of magnifying glasses to read the printed word on the inner door of the thermostat. Printed thermostat instructions would be a great addition to the welcome booklet and it would be nice if staff introduced themselves at check-in. After the thermostat issue was settled, the stay was pleasant. Read more

Genuine Expedia guest review

Loved our stay, but bed was way too soft. Woke up each morning with a very sore back that would last most of the day. Everything else was great. Will return.

Genuine Hotels.com guest review

Really great hotel..good location..hotel employees were not that bright orange but otherwise had a good stay..room was good sized

Genuine Expedia guest review

We had a girls weekend to Asheville and stayed here. It was beautiful! Nicely decorated, clean. You are close to Biltmore, Biltmore village and downtown asheville.(Like 5 minutes away) Great kitchen to cook in, they had all the dishes you would need. Even had a washer and dryer in your room in a closet. Staff was great!!! The fireplace will get you […] warmed up quickly! I can not brag enough on this place. Thank you for helping to make our trip a good one! Read more

Genuine Expedia guest review

Ask for a room on the top floor. The sound proofing in this hotel is HORRIBLE. You don't want anyone above you. You can hear every footstep and even conversations in the rooms beside you and above you. After the first night, we requested a top floor. The front attendant stated that the noise was there largest complaint. Secondly, the beds and pillows […] were extremely hard so the combination of the two did not bode well for a good night sleep. Lastly, check in was 4pm but our room was not ready until 4:30pm. Otherwise, the place was beautiful and well maintained. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Wonderful studio with deluxe kitchen -even a washer/dryer. Huge bathroom and nice sitting area with fireplace and flat screen TV. Excellent location near the Biltmore and its villages. Parking can sometimes be a challenge and there could be more noise insulation, but overall it is like being in a vacation condo at an upscale resort as opposed to a small […] downtown hotel room. Would recommend it for an extended stay in the area. Beautiful complement to the wonderful Western North Carolina mountains Read more

Genuine Hotels.com guest review

Excellent accommodations. The suite was very clean and very comfortable. It was large and had everything that was needed for a comfortable stay! Very convenient to Biltmore Estate and shopping! We will definitely use this facility for all future visits to Asheville.

Genuine Hotels.com guest review

Great place ! The rooms where very spacious and clean. We were a group of 3 staying in a one bedroom and had plenty of room to spead out. The sofa bed was comfy and the bathroom very large. We will be back !

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

More of a residential hotel feel. Nice rooms, very clean, and great location close to downtown and biltmore village. The kitchen was nicer than ours at home!

Genuine Expedia guest review

This was my second stay at the Residences at Biltmore. We decided to go back because of the awesome room amenties ~ nice decor, fireplace, full kitchen, great bathroom, etc. The only reason I rated this below 5 stars is because we were awaken each day by the sound of our neighbors at 5am and throughout the night whenever they got out of bed. It literally […] sounded as though they were in the next room and staying with us. We didn't notice this the first time we stayed there. We explained this when we checked out and were basically told by the staff that they are well aware of the problem. They didn't offer a discount or any other type of satisfaction for this issue. What is more disappointing is that this complex has numerous buildings so IF they are aware of the issue, why wouldn't they spread people out so that they didn't have to experience this? Instead they cram everyone into the same building. I think, considering they are aware of the issue, they would be more customer service focused to figure out ways around the issue until they can correct it. Otherwise the visit here was very nice. Just plan to be up early and not sleep in! Read more

Genuine Hotels.com guest review

We always look for a hotel with kitchen which is hard and often end up being a lousy little butler's pantry but this hotel offers a real kitchen with good quality equipment, even Celtic salt and pepper. We booked a one-bedroom suite and it was spacious with a great atmosphere (the fireplace was wonderful). We also loved the fire pit at the pool for […] the chilly evening. All around extremely homey and comfortable. We will be back. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Very clean accommodations. Upscale alternative to the big name brands. Quiet and very homelike-similar to a one-bedroom deluxe apartment. Great kitchen appliances; fireplace; whirlpool; shower. Quiet peaceful setting. Hard to beat!

Genuine Expedia guest review

Excellent location and look forward to a return visit.

Genuine Expedia guest review

The room was very comfortable. It was very large and everything seemed to be in tip top shape.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Hottub n pool up a bunch of stairs but fine for me.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

We stopped here on the way back from our wedding... We were planning on honeymooning in the islands next summer but after the stay here we want to come back to Asheville!!!'

Genuine Hotels.com guest review

Great location; large; great price..plenty of room...loved the 1BR king with separate livingroom and balcony. Nice staff.

Genuine Hotels.com guest review

My friend and I found this suite to be conveniently located to the activities we wanted to visit (Biltmore House, Billy Graham Cove Retreat, and the North Carolina Arboretum), and a relaxing, luxurious place to rest in between. Great views, wonderful outdoor spaces along with the spacious room and the cruise-type welcoming swan towels! We wished for […] more time just to enjoy the room, fire pit, mountain trails, etc. We suggest that the sign on the street be lit so that the address shows up clearly, and that instructions indicate that the entrance is actually off of Biltmore Ave. on a side street. It seemed there needs to be another parking spot or two on the upper level to accommodate one car per room. Read more

Genuine Hotels.com guest review

Be warned the studio is a lot smaller then it looks in photos. Also the pull out couch is only a twin and sits at the foot of the bed. We expected the room to be larger. Nice free Internet. The fireplace was just an image of flames...kind of lame as we thought it would radiate heat.

Genuine Expedia guest review

This seems to be a condo development that operates a rental pool of owners' units. We had a 1BR condo that was very spacious and was bigger than some 1BR apartments we've lived in. It also had a nice balcony with a great view but not every unit would have a view. Modern facility wide flat TV and wireless and full kitchen. No breakfast provided because […] it isn't really a hotel or inn. Read more

Genuine Hotels.com guest review

The hotel was close to town, access to the free way was easy, staff friendly. Great place to stay for all. Was so much like home.

Genuine Expedia guest review

Loved this place! We stayed 3 nights out of 6 in the area. Wish we would have stayed the whole trip.

Genuine Hotels.com guest review

I discovered this place a couple of years ago and had a chance to stay recently and we loved every inch of this place! Modern appliances, gas fireplace and very close to shopping, food and Biltmore!

Genuine Hotels.com guest review

Very clean. Large.

Genuine Hotels.com guest review

AC ducts are directly over the bed and extremely loud, every time they came on it was like a bomb going off over your head, did not sleep at all for either night we were there. I spoke to the office staff and they said that was the way it was in all the Studio rooms and most of the others as well. the room was beautiful, bedding was luxurious and the […] kitchen was great, too bad I can't stay there again. Read more

Genuine Expedia guest review

excellent

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Great location. Very well equipped. Large bathroom. Nicely furnishes. lovely pool area. Bill helpful with dinner and golf reservations.

Genuine Expedia guest review