"First stay at the Residences @ Biltmore"
Location was slightly problematic; you needed a car for everywhere you go. Staff at check in was very friendly and helpful, we took their second night dinner recommendation and were very pleased. We really like these suite type hotels and this one did not disappoint.Genuine Expedia guest review
Awesome!!!! Will go back!Genuine Hotels.com guest review
"Great stay minus the....."
Excellent choice for a 2 to 3 day stay. The only negative was the person above my room who thought they were running a track meet.Genuine Expedia guest review
"Quiet, well-appointed residence"
It's a little drive to downtown, but the setting is beautiful, the staff is very helpful and it's wonderful to have a kitchen!Genuine Expedia guest review
"Great hotel conveniently located in Asheville"
The hotel staff was helpful and friendly. Room was beautifully decorated. Great firepit and pool area. The area was convenient to Biltmore House and historic area but also on quiet street. Would definitely stay here again.Genuine Expedia guest review
"Not for the light sleeper"
Beautiful suite. Great bathroom, large and very clean. Unfortunately the heating system sounds like a tour bus pulling in every time it is on. Much louder than any hotel I have ever stayed in. The Internet was also too slow to be of use. Not sure if this is a regular problem as the staff seemed surprised when we told them.Genuine Hotels.com guest review
"Fantastic- Everything you need!"
I loved it. The room was gorgeous and spacious and the kitchen had everything needed to prepare whatever you desire: besides dishes there was a coffee maker, toaster, and even small things like a corkscrew wine opener. The bathroom was awesome with a huge shower and nice garden jet tub. I was thrilled to find all the comforts of home. I would advise […] anyone booking here to pay close attention to the name of the hotel- Residences at BILTMORE. The hotel right across the street is called Residence Inn by Marriott- this led to some confusion for me- but once I got to the right place it was well worth it! I will definitely be back! Read moreGenuine Expedia guest review
Everything was GREAT, except the weather. Loved it.Genuine Hotels.com guest review
"At Biltmore and close to town"
It was brief but very satisfying. The staff was very pleasant and upgraded us from a studio to a 1-bedroom. The location is a quick drive to town. The room was very well equipped, attractive, and comfortable. I would definitely consider it again.Genuine Hotels.com guest review
Very pleasedGenuine Hotels.com guest review
"Home away from home"
Excellent in every wayGenuine Hotels.com guest review
"great unless you plan to sleep on the pull out sof"
Not located on the Biltmore grounds, which we expected based on the name. Also, the pull out sofa sagged terribly in the middle making for a troublesome night of sleep. Otherwise nice.Genuine Hotels.com guest review
"Well kept Asheville secret!"
Girls weekend with my cousin! We did our part to support the hot tub! Accommodations were wonderful! My only complaint, and it wasn't a big one, is that the gas logs in the fireplace were not usable. The gas line was actually turned off, therefore no pilot. I didn't even bother to call about it because it wasn't a big deal.Genuine Expedia guest review
"Terrible experience!! We will never go back again."
Staff extremely rude! We would never recommend it to anyone! NO FACILITIES. There absolutely nothing you can do there except sleep. And pullout sofa was very uncomfortable.Genuine Expedia guest review
"I just loved this place....."
What a wonderful place for a retreat or just for relaxation. The suite was beautiful and comfortable. The staff was super helpful. I'd go there again in a heartbeat.Genuine Hotels.com guest review
"Fantastic hotel for a fantastic price"
Quality of room was spectacular. The pics on hotels.com are spot on. The location was perfect, less than a mile Biltmore Estate. I would highly recommend this hotel for any stay in Asheville.Genuine Hotels.com guest review
"Love the Biltmore, Only one BIG problem"
My husband and I stayed 5 nights. First 2 were in room 418(studio) with a queen bed. The mattress was so worn that we needed to sleep head to foot to keep from rolling to the center. It was so bad that we upgraded to a one bedroom with a king for the next 3 nights. That bed was fantastic and very comfortable. The day we moved into it we actually spent […] the whole day catching up on our sleep. Other than that the hotel is spotless and the kitchens are lovely. Read moreGenuine Hotels.com guest review
Enjoyed our stay very much. Room was great - very clean. The only thing missing was the mountain setting. The pictures make it appear you're surrounded by mountains however you're actually just off a busy road. We did not hear any noise from traffic and would def. recommend!Genuine Expedia guest review
"Great property - Great location"
My husband and I thoroughly enjoyed our 4-day stay at The Residences. The unit was well-equipped and comfortable. I had seen some reviews that said the lower floors could be noisy, but we were in unit 126 and had no problem with noise. The location is very convenient to downtown, the Biltmore Village and the Blue Ridge Parkway. The staff was very pleasant […] and helpful. Two thumbs up! Read moreGenuine Expedia guest review
Spacious rooms. Beautiful location. Areas in kitchen did not appear to be cleaned.Genuine Hotels.com guest review
I stumbled onto this place while looking on Expedia and I'm glad I did. Very impressed with how clean and big the suite was. Very nice for the price.Genuine Expedia guest review
"Very nice condo close to Biltmore"
Enjoyed our stay close to Biltmore, floors were thin heard upstairs guests walking during night, otherwise great stayGenuine Expedia guest review
"Exactly as depicted"
Went for only one evening with my girlfriend after we celebrated our early Valentine's Day weekend in Asheville. Really close to a variety of stellar restaurants (about a $7 cab ride). The hotel had all amenities I could ever need, including washer/dryer (it did NOT have a blow dryer). Overall, I'd say 4.8 / 5--but a very good deal. Wish I stayed longer […] and will definitely consider another stay in the future. Read moreGenuine Expedia guest review
"Great Condo close to Biltmore"
Outstanding place… furnishings, appliances, amenities, location, All TOP NOTCH !Genuine Expedia guest review
"Amazing little getaway"
The staff were great. The room was beautiful with watercolor paintings in the bathroom, modern fixtures, granite countertops in the kitchen, and I didn't even have to go out and buy coffee (remember non-dairy creamer though.) We will definitely stay there again as it was convenient to everything.Genuine Hotels.com guest review
"Clean, modern, convenient"
The residences at biltmore are a great place to stay. The rooms are spacious, clean, modern, and very nicely appointed. The location is excellent. A stones throw from Biltmore and Biltmore Village. 5 minutes to downtown. Definitely stay here again!Genuine Expedia guest review
"Extremly close to the Biltmore House and Private"
We were thrilled to see that our room was exactly as the pictures online. Everything was clean. The staff member who checked us in was helpful in recommending a restaurant for dinner the next night, and she even made our reservation for us. We were very close to the Biltmore House and plenty of other entertainment, but off of the beaten path. We will […] definately recommend this place to friends and plan to stay there again. Read moreGenuine Hotels.com guest review
"A few snags"
We love this hotel. The rooms are beautiful, the location is great, we've stayed here several times and been very pleased every time. The most recent visit was our first time staying anywhere except the top floor, however, and we had a few issues. There was a family with a toddler above us, and we could hear everything. I mean every step the toddler […] took, every toy dropped, every toilet flush, even the sound of toilet paper being pulled off of the roll. We asked to be moved but were initially told the hotel was full (shouldn't they put kids on the bottom floor?) and that the family had been notified and asked to quiet down (who can stop a toddler from walking around or tell them to walk softly?!). We were allowed to move rooms for our second night, and the cleaning staff even moved our luggage for us, which was very nice. The top floor was much more pleasant; request if possible. Second snag- we were charged by both hotels.com and the hotel itself, without warning. We were asked to give a credit card upon check in for incidentals, and found the full amount charged to it later that day. It was apologetically removed as soon as we asked, but we found it a little strange we were never told the full balance was being charged to that card or signed any type of receipt for the amount charged. Again, I can't say enough great things about the cleanliness, amenities, and location of this hotel. We just had a few snags with our most recent visit; maybe it was an isolated incident? Read moreGenuine Hotels.com guest review
The staff was not friendly and in fact I felt somewhat uncomfortable when checking in and out.Genuine Expedia guest review
Too much noise with walking above head from room upstairs! I could not sleep!! HORRIBLE!!!Genuine Hotels.com guest review
"Suites - Lovely stay - Perfect for family"
I stayed with my husband and 2 year old. It was plenty of room for all of us. The separate living space gave my toddler room to play and roam separate from where we slept. Clean and modern space. The fireplace was a definite plus with all of the rainy and cold days we visited. Would stay there again!Genuine Expedia guest review
This place is pretty cool, well decorated, and overall it is a fairly nice price for what you get. UP SIDE... You're right next to Biltmore Village and the entrance to the Biltmore Estate. Rooms used to be apartments so they are big and have been well renovated/decorated. DOWN SIDE... Customer service is pitiful. Rooms are not ready at 4:00 check-in […] and the people at the front desk, for the most part, are careless and even a little rude. Kitchens are not stocked with ANYTHING so even if you want some bottled water or any kind of snack, plan to grocery shop a bit before going to your room. Overall, a 3 out of 5. Considering the price compared to the Grand Bohemian or the INN on the Biltmore property, it isn't a bad buy. I would stay here again only if I wanted a fairly nice hotel and wanted to save a couple hundred bucks. Read moreGenuine Hotels.com guest review
Great place and location. However front desk inexperienced and not helpfulGenuine Expedia guest review
"Good night stay"
This unit was actually a 3 bedroom condo in a condo complex. It was great for the 7 of us. Our unit was like new and almost 1,400 sq. ft. With a full kitchen. The unit is about a half mile from the entrance to the Biltmore Estate.Genuine Expedia guest review
"What a find!!"
All I can say is a I wish I had discovered this place sooner. Amazing 2 bedroom apartment fully furnished 3 minutes from entrance to Biltmore estate. It was so clean I felt like I was the first to stay there! My only complaint is that when they say 4pm checkin they mean 4pm not earlier and it is off a busy street so it's not like your nestled in the […] woods. But the apartments were beautiful Read moreGenuine Hotels.com guest review
excellent place to stay.... very nice accomidationsGenuine Hotels.com guest review
"Very Nice Place to Stay"
Very clean room. Although room noise from room above was annoying.Genuine Expedia guest review
"Second Time No Fluke"
This is our second stay and just as reliably satisfying! We like this property because it provides comfortable condo accomodationsGenuine Hotels.com guest review
"Hotel suite in Asheville"
Beautiful facilities, well kept and very clean. Price was very high, (for us anyway) and I expected more than we got. The bed was very hard and I had to sleep on the couch. We ran out of hot water twice, very bad. The kitchen utensils came up short. Only a giant teflon coated pan (badly worn and scratched) to cook our eggs in. There was no plastic spatula […] and the oven was not level, which caused the eggs to puddle badly toward the front. There were no small spoons, so eating cereal was out of the question. Apparently when they remodeled this place they did not do anything to stop noise from traveling between apartments, so we could hear our neighbors talking and walking around. The remote for the tv was very confusing. Once we figured out that we had to wait a long time after pushing a button before anything happened on the tv, we were able to operate it alright, but at first I was ready to quit with it. The fireplace (gas, ventless) smelled of unburnt spent gas and stunk up the place, so we only used it the one time. The bathroom was awesome. extremely clean and well kept with a very cool shower. The place is very well insulated and holds the heat well. Parking was good and the elevator and stairs were fine. Read moreGenuine Expedia guest review
"Our new favorite place to stay in Asheville"
I booked this place based on reviews, and I was not let down. We were up for the weekend to see the Biltmore at Christmas and also to propose to my girlfriend. They had oversold the studios and upgraded us at no cost to a studio. The room was extremely well furnished with a full feature kitchen, fireplace, comfortable bed, two TV's and a huge bathroom. […] The room was impeccably clean and cozy. It truly felt like a home away from home. Our day trip to the Biltmore got rained out and I actually ended up proposing in the living room after breakfast! Very memorable place for us and we will be coming back. Next time we will probably look into a 2 or 3 bedroom and come up with friends. Thanks! Read moreGenuine Expedia guest review
"Roomy and comfortable"
Everything was good. The room was huge. Actually I think this facility used to be an apartment complex, so the 'room' was actually a one bedroom apartment with a huge bathroom with jacuzzi, good size living room with fireplace. Just a few minutes to Biltmore. I would stay here again.Genuine Hotels.com guest review
"Great Place to escape to"
The room was very clean and close to great food and attractionsGenuine Hotels.com guest review
Just surprised at the total package! Tons of space and comfort. Could not have been more pleased.Genuine Expedia guest review
We checked in and found our suite was all ready for us. The three room was spacious, large bath and lovely bedroom. Satelitte TV worked great in both rooms so we could watch ball games. Nice kitchen and a bit warm most of our stay for the fireplace, but it was nice on the last cool morning. Close to down town and the Biltmore....a great stay...we will […] return! Read moreGenuine Hotels.com guest review
"Very comfortable and very close to Biltmore Estate"
This was our second stay and it was just as pleasant as the first. Beautiful and well-kept condos. Large comfortable space and the decor, cleanliness and comfort make it very hard to leave.Genuine Hotels.com guest review
"Some dog noises and walking upstairs"
The suite was very spacious and very nice. Bedroom/kitchen area/living area and washer/dryer. Only complaint was dog noises from some other room adjacent to our suite and people above us walking rather frequently. Seems that there must not be much sound suppression between suites.Genuine Expedia guest review
"Who Let the Cows Out"
This really is a nice place - staff was kind - clean and upscale units. Unfortunately, we had a cattle run upstairs - we could not sleep- these people walked so loud and spoke so loud we could not sleep. Think I'm kidding - its 13 steps from there bed to the bathroom - which I heard 4 times a night for 3 nights. Just make sure you are on the top unit […] or roll the dice that the "cows are in the field" - not in the unit above you. Read moreGenuine Expedia guest review
"Would go back!"
We had a great stay. My husband and I traveled with my 8 month old. We loved the convenience of having a full kitchen and washer/dryer. The one bdrm was a plus, too. It made being away from home with a baby much more comfortable. Also, the condo was very nice, cozy, clean, and close to the Biltmore. The only bad thing I can say is that the floors/walls […] are very thin and our downstairs neighbor complained of noise (which was my baby hitting the table). We moved rooms. Read moreGenuine Hotels.com guest review
"Very comfortable and conveniently located."
More than enough space for a single traveler. Close to the Biltmore Estate and Downtown Asheville. Very comfy room on the top floor, so no noise above. I do wish the fireplace had been gas, instead of a faux fireplace with lights that looked like flames. Beautifully equipped kitchen, except, there was no dishwasher. I didn't really need one, but I did […] think it was odd. Otherwise, the studio had everything anyone could need. One wish....that a grocery store was a little closer. Read moreGenuine Expedia guest review
"Overall, good place."
Overall, we enjoyed staying there. The studio had a kitchen, love seat, chair and bed. It was nice but we only used it for one night. Since it had a kitchen, it would be better for longer stays. No issues at all.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )