"Great place to stay. Highly recommended"
Very comfortable and clean. Highly recommended for a nice vacationGenuine Expedia guest review
"Nice and quiet stay."
The room was great, roomy and perfect for our 2 year old toddler and our French bulldog. Staff was friendly and helpful. We hit a little snag when checking in - our reservation did not show that we were bringing a pet, so we had to be moved to a new room. The staff arranged for a quick move, which was nice.Genuine Expedia guest review
"Close to the Biltmore & downtown Asheville dining."
Just right for our 3 night visit to Asheville. The 1 bedroom suite was spacious, very clean, staff was great. Loved the outdoor pool area, great to unwind in the large hot tub by the waterfall feature and watch the sunset! We will stay here again!Genuine Hotels.com guest review
"Great place for a getaway."
Location is great. Rooms feel like an upscale apartment and not a hotel room. Service was friendly and helpful. Not one complaint at all. Will be coming back for sure.Genuine Expedia guest review
The suites have everything you need. Cosy living room with fireplace, large kitchen and bathroom and private bedroom. It also includes a washing machine and dryer witch is convenient for a longer stay.Genuine Expedia guest review
"Modern hotel close to downtown Asheville"
Loved it!Genuine Hotels.com guest review
"Residences at Biltmore vacation"
If you are looking for a home away from home for a few days or a week, this is the place. The full kitchen, gas fireplace and large living space make it very family friendly. Not your average cramped hotel. I would highly recommend the Residences at Biltmore. It was the perfect getaway space for my family. And a very good value.Genuine Expedia guest review
Had a wonderful stay at the Residences at Biltmore in Asheville N.C. The room exceeded our expectations and the staff were friendly and helpful. It is located just minutes from downtown Asheville as well as being just a hop skip and jump away from the Biltmore estate. Highly recommend staying here.Genuine Expedia guest review
"All the comforts of home."
Very nice apartment with all the luxuries of home. Fully equipped kitchen, Coffee pot was large and the coffee portions were small making for very weak coffee. Nice and comfortable furniture. Lots of towels. We were overall very pleased. The staff in the office was friendly but could have been nicer.Genuine Expedia guest review
Very quiet, clean and comfortable. At check in, I was informed that I had been upgraded. It was so nice. The people working the front desk were very helpful with recommendations and directions too. Will definitely returnGenuine Expedia guest review
"Service of apartment, not like a hotel"
This hotel was converted from an apartment in 2007 after some upgrades to rooms. So you see some fancy but unnecessary things, e.g. side-by-side fridge, huge bathroom. As a hotel, its service is very poor: every time we call the front desk, it is answering machine. When I walked there, the lady at the front said that she heard it but did not pick up […] the phone. Another problems include: check in is 4pm, several guests had to wait outside (because the front office is small) for checking in. We did not get our key until it pasted 4:00. Read moreGenuine Hotels.com guest review
Great room-nice to have kitchen and laundry access. My husband used the workout facility also. Close to major activities in the area. Sat on balcony and enjoyed fresh air and pleasant sunset. The only drawback was how noisy the person was above us-mentioned this to the hotel staff and they said they were going to work on this-most likely add carpet […] to decrease the noise in this first floor room Read moreGenuine Expedia guest review
"Nice residences. Close to biltmore estate."
We were going to the biltmore for our anniversary. Found the residences on line. Very clean, very friendly front desk, helpful with restaurant recommendations. We only have one complaint...stay on the top floor, we were on the bottom and we could hear the toilets flushing above us, and people walking above us. We weren't in the room long so we didn't […] ask to be moved, but found it strange with such a new property that it's not better insulated. Read moreGenuine Expedia guest review
"Nice Hotel close to DT Asheville"
Fast check in. Rooms are very pleasing and comfortable. Mission style furniture and fire place are awesome. Nice to have a washer and dryer, and small kitchen. Beds are very comfortable. Large shower. Would stay again but be sure to request not being in the studio above the office. In the AM you have to keep your blinds closed as people are checking […] in and can see into your room on the second floor. Also, people talking outside the office, and in the office at night was heard in our room. We did not sit on our balcony because Im sure our conversations could have been heard. Not a great place for an office which is open 24/7. The studio above it lacked privacy, but I would certainly go again, but a studio away from the office. Be sure to request that. Read moreGenuine Expedia guest review
"First stay at the Residences @ Biltmore"
Location was slightly problematic; you needed a car for everywhere you go. Staff at check in was very friendly and helpful, we took their second night dinner recommendation and were very pleased. We really like these suite type hotels and this one did not disappoint.Genuine Expedia guest review
Awesome!!!! Will go back!Genuine Hotels.com guest review
"Great stay minus the....."
Excellent choice for a 2 to 3 day stay. The only negative was the person above my room who thought they were running a track meet.Genuine Expedia guest review
"Quiet, well-appointed residence"
It's a little drive to downtown, but the setting is beautiful, the staff is very helpful and it's wonderful to have a kitchen!Genuine Expedia guest review
"Great hotel conveniently located in Asheville"
The hotel staff was helpful and friendly. Room was beautifully decorated. Great firepit and pool area. The area was convenient to Biltmore House and historic area but also on quiet street. Would definitely stay here again.Genuine Expedia guest review
"Not for the light sleeper"
Beautiful suite. Great bathroom, large and very clean. Unfortunately the heating system sounds like a tour bus pulling in every time it is on. Much louder than any hotel I have ever stayed in. The Internet was also too slow to be of use. Not sure if this is a regular problem as the staff seemed surprised when we told them.Genuine Hotels.com guest review
"Fantastic- Everything you need!"
I loved it. The room was gorgeous and spacious and the kitchen had everything needed to prepare whatever you desire: besides dishes there was a coffee maker, toaster, and even small things like a corkscrew wine opener. The bathroom was awesome with a huge shower and nice garden jet tub. I was thrilled to find all the comforts of home. I would advise […] anyone booking here to pay close attention to the name of the hotel- Residences at BILTMORE. The hotel right across the street is called Residence Inn by Marriott- this led to some confusion for me- but once I got to the right place it was well worth it! I will definitely be back! Read moreGenuine Expedia guest review
Everything was GREAT, except the weather. Loved it.Genuine Hotels.com guest review
"At Biltmore and close to town"
It was brief but very satisfying. The staff was very pleasant and upgraded us from a studio to a 1-bedroom. The location is a quick drive to town. The room was very well equipped, attractive, and comfortable. I would definitely consider it again.Genuine Hotels.com guest review
Very pleasedGenuine Hotels.com guest review
"Home away from home"
Excellent in every wayGenuine Hotels.com guest review
"great unless you plan to sleep on the pull out sof"
Not located on the Biltmore grounds, which we expected based on the name. Also, the pull out sofa sagged terribly in the middle making for a troublesome night of sleep. Otherwise nice.Genuine Hotels.com guest review
"Well kept Asheville secret!"
Girls weekend with my cousin! We did our part to support the hot tub! Accommodations were wonderful! My only complaint, and it wasn't a big one, is that the gas logs in the fireplace were not usable. The gas line was actually turned off, therefore no pilot. I didn't even bother to call about it because it wasn't a big deal.Genuine Expedia guest review
"Terrible experience!! We will never go back again."
Staff extremely rude! We would never recommend it to anyone! NO FACILITIES. There absolutely nothing you can do there except sleep. And pullout sofa was very uncomfortable.Genuine Expedia guest review
"I just loved this place....."
What a wonderful place for a retreat or just for relaxation. The suite was beautiful and comfortable. The staff was super helpful. I'd go there again in a heartbeat.Genuine Hotels.com guest review
"Fantastic hotel for a fantastic price"
Quality of room was spectacular. The pics on hotels.com are spot on. The location was perfect, less than a mile Biltmore Estate. I would highly recommend this hotel for any stay in Asheville.Genuine Hotels.com guest review
"Love the Biltmore, Only one BIG problem"
My husband and I stayed 5 nights. First 2 were in room 418(studio) with a queen bed. The mattress was so worn that we needed to sleep head to foot to keep from rolling to the center. It was so bad that we upgraded to a one bedroom with a king for the next 3 nights. That bed was fantastic and very comfortable. The day we moved into it we actually spent […] the whole day catching up on our sleep. Other than that the hotel is spotless and the kitchens are lovely. Read moreGenuine Hotels.com guest review
Enjoyed our stay very much. Room was great - very clean. The only thing missing was the mountain setting. The pictures make it appear you're surrounded by mountains however you're actually just off a busy road. We did not hear any noise from traffic and would def. recommend!Genuine Expedia guest review
"Great property - Great location"
My husband and I thoroughly enjoyed our 4-day stay at The Residences. The unit was well-equipped and comfortable. I had seen some reviews that said the lower floors could be noisy, but we were in unit 126 and had no problem with noise. The location is very convenient to downtown, the Biltmore Village and the Blue Ridge Parkway. The staff was very pleasant […] and helpful. Two thumbs up! Read moreGenuine Expedia guest review
Spacious rooms. Beautiful location. Areas in kitchen did not appear to be cleaned.Genuine Hotels.com guest review
I stumbled onto this place while looking on Expedia and I'm glad I did. Very impressed with how clean and big the suite was. Very nice for the price.Genuine Expedia guest review
"Very nice condo close to Biltmore"
Enjoyed our stay close to Biltmore, floors were thin heard upstairs guests walking during night, otherwise great stayGenuine Expedia guest review
"Exactly as depicted"
Went for only one evening with my girlfriend after we celebrated our early Valentine's Day weekend in Asheville. Really close to a variety of stellar restaurants (about a $7 cab ride). The hotel had all amenities I could ever need, including washer/dryer (it did NOT have a blow dryer). Overall, I'd say 4.8 / 5--but a very good deal. Wish I stayed longer […] and will definitely consider another stay in the future. Read moreGenuine Expedia guest review
"Great Condo close to Biltmore"
Outstanding place… furnishings, appliances, amenities, location, All TOP NOTCH !Genuine Expedia guest review
"Amazing little getaway"
The staff were great. The room was beautiful with watercolor paintings in the bathroom, modern fixtures, granite countertops in the kitchen, and I didn't even have to go out and buy coffee (remember non-dairy creamer though.) We will definitely stay there again as it was convenient to everything.Genuine Hotels.com guest review
"Clean, modern, convenient"
The residences at biltmore are a great place to stay. The rooms are spacious, clean, modern, and very nicely appointed. The location is excellent. A stones throw from Biltmore and Biltmore Village. 5 minutes to downtown. Definitely stay here again!Genuine Expedia guest review
"Extremly close to the Biltmore House and Private"
We were thrilled to see that our room was exactly as the pictures online. Everything was clean. The staff member who checked us in was helpful in recommending a restaurant for dinner the next night, and she even made our reservation for us. We were very close to the Biltmore House and plenty of other entertainment, but off of the beaten path. We will […] definately recommend this place to friends and plan to stay there again. Read moreGenuine Hotels.com guest review
"A few snags"
We love this hotel. The rooms are beautiful, the location is great, we've stayed here several times and been very pleased every time. The most recent visit was our first time staying anywhere except the top floor, however, and we had a few issues. There was a family with a toddler above us, and we could hear everything. I mean every step the toddler […] took, every toy dropped, every toilet flush, even the sound of toilet paper being pulled off of the roll. We asked to be moved but were initially told the hotel was full (shouldn't they put kids on the bottom floor?) and that the family had been notified and asked to quiet down (who can stop a toddler from walking around or tell them to walk softly?!). We were allowed to move rooms for our second night, and the cleaning staff even moved our luggage for us, which was very nice. The top floor was much more pleasant; request if possible. Second snag- we were charged by both hotels.com and the hotel itself, without warning. We were asked to give a credit card upon check in for incidentals, and found the full amount charged to it later that day. It was apologetically removed as soon as we asked, but we found it a little strange we were never told the full balance was being charged to that card or signed any type of receipt for the amount charged. Again, I can't say enough great things about the cleanliness, amenities, and location of this hotel. We just had a few snags with our most recent visit; maybe it was an isolated incident? Read moreGenuine Hotels.com guest review
The staff was not friendly and in fact I felt somewhat uncomfortable when checking in and out.Genuine Expedia guest review
Too much noise with walking above head from room upstairs! I could not sleep!! HORRIBLE!!!Genuine Hotels.com guest review
"Suites - Lovely stay - Perfect for family"
I stayed with my husband and 2 year old. It was plenty of room for all of us. The separate living space gave my toddler room to play and roam separate from where we slept. Clean and modern space. The fireplace was a definite plus with all of the rainy and cold days we visited. Would stay there again!Genuine Expedia guest review
This place is pretty cool, well decorated, and overall it is a fairly nice price for what you get. UP SIDE... You're right next to Biltmore Village and the entrance to the Biltmore Estate. Rooms used to be apartments so they are big and have been well renovated/decorated. DOWN SIDE... Customer service is pitiful. Rooms are not ready at 4:00 check-in […] and the people at the front desk, for the most part, are careless and even a little rude. Kitchens are not stocked with ANYTHING so even if you want some bottled water or any kind of snack, plan to grocery shop a bit before going to your room. Overall, a 3 out of 5. Considering the price compared to the Grand Bohemian or the INN on the Biltmore property, it isn't a bad buy. I would stay here again only if I wanted a fairly nice hotel and wanted to save a couple hundred bucks. Read moreGenuine Hotels.com guest review
Great place and location. However front desk inexperienced and not helpfulGenuine Expedia guest review
"Good night stay"
This unit was actually a 3 bedroom condo in a condo complex. It was great for the 7 of us. Our unit was like new and almost 1,400 sq. ft. With a full kitchen. The unit is about a half mile from the entrance to the Biltmore Estate.Genuine Expedia guest review
"What a find!!"
All I can say is a I wish I had discovered this place sooner. Amazing 2 bedroom apartment fully furnished 3 minutes from entrance to Biltmore estate. It was so clean I felt like I was the first to stay there! My only complaint is that when they say 4pm checkin they mean 4pm not earlier and it is off a busy street so it's not like your nestled in the […] woods. But the apartments were beautiful Read moreGenuine Hotels.com guest review
excellent place to stay.... very nice accomidationsGenuine Hotels.com guest review
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