I would stay here againGenuine Hotels.com guest review
It was a very pleasant stay at the Residences. The suite and full kitchen were delightful, and the balcony enjoyable. We were on the top floor with no one next door, so it was quiet, except for a VERY noisy blower. The only other annoyance were the signs to the Residences. There is first a sign for Biltmore Residences, so we went there and found out […] it was the wrong place. Up the road a bit there was a small sign that had BILTMORE large and "The Residences at" so small it could barely be read. So it's a bit hard to find, but well worth finding. Read moreGenuine Hotels.com guest review
"Very nice, and close to the Biltmore."
Our main reason for the Asheville trip was to see the Biltmore, and our hotel was about a block from the main entrances, so that was very nice. Our room was very clean and comfortable and had all the comforts of home. I would highly recommend this hotel.Genuine Hotels.com guest review
"Awesome location and hotel"
Everything was perfect! Great proximity to downtown and Biltmore, friendly and knowledgeable staff, beautiful room and property, washer/dryer and kitchen made it super convenient. We will stay here anytime we visit Asheville!Genuine Hotels.com guest review
Hotel very close to Biltmore House but requires short drive to downtown, River Arts District. Spacious room with good amenities.Genuine Hotels.com guest review
Checking in was problematic as the two buildings on the property are managed by different companies. We stood in line for 25 minutes to register only to find out we needed to register at the other building. There is no reference to Unit A or B when booking. The air conditioner blew right on the thermostat so it kept shutting off before the sleeping […] area of the room was cooled off. Read moreGenuine Expedia guest review
Very nice, quiet and relaxing. Clean, quiet room with very nice amenitiesGenuine Expedia guest review
"Fun and Friendly Place"
Outstanding suite - clean and well furnished - and lots of fun things to do in Asheville. Very friendly people too.Genuine Hotels.com guest review
"Nicely renovated room"
We stayed in a studio room which was plenty big for two adults. We had a full kitchen that was perfect for making breakfast in the morning before heading out to explore Asheville. The room was nicely decorated and obviously had been renovated recently. The bathroom had a huge walk-in shower. And the balcony was a nice size as well. Only down fall is […] that we could hear our neighbors above who must have had a young kid who was running and jumping and it was very loud. Next time we stay we will request a top floor room. Otherwise, we really enjoyed our stay and it was very convenient to downtown. Read moreGenuine Hotels.com guest review
"Excellent stay with "The Residences At Biltmore""
We stayed for two nights in a gorgeous suite @ The Residences At Biltmore in Asheville NC -- which was fully equipped (and I mean fully... coffee maker with coffee/tea, paper towels, dish & dishwasher detergent, laundry detergent for our in-suite washer/dryer, microwave, dishes/glassware/silverware, wine bottle opener, etc etc). It seemed that every […] detail was thought through -- and we appreciated it!! And above all, the suite was clean/spotless. Premium channels on the flat-panel TVs, granite counters, over-sized bathroom with glass shower & separate tub, nice artwork on the walls, private porch with table/chairs, Tiffany lamps - just to name a few more noteworthy items. We had an overall GREAT experience. We were visiting the Biltmore Estate and we were less than five minutes to the main gate/entrance. In a word, PERFECT!!! Read moreGenuine Hotels.com guest review
Very comfortable and clean. Convenient location, enjoyed the Biltmore tourGenuine Expedia guest review
"Two night stay while visiting Biltmore Estate"
We had a nice 2 room suite, with a nice balcony, and exceptional bathroom/shower room. The view was of the parking lot and the rear of the other wing, but not important to us. Bedding was extremely comfortable and new. We likened our room to an apartment, more than a hotel room.Genuine Expedia guest review
"1 Wed Night"
We were pleased that laundry deterrgent and a fairly new washer/dryer combo are available in suite. Refrigerator made ice, and was full size. A good size pool and hot tub is just across the parking lot. The entrance to Biltmore mansion is within a 10 min. drive. The staff is extremely helpful. The gentleman manning the desk actually came to our room […] to help us switch the flat screen tv to play a DVD. All in all, we had a very positive experience. Read moreGenuine Expedia guest review
"These are nice apartments NOT a Hotel"
The property is very beautiful. i had no idea when booking that it is actually a bunch of well appointed time shares that have been rented as a hotel. it was quite comfortable but there is an incredible lack of services if you are looking for convenience and the Rude young lady who checked me in would have been fired on the spot if it was my place when […] I checked in . I waited 5 minutes while she was on a personal phone call before she even said hello. All in all, it would be great for a week stay rather than a one nighter like I had. Just don't expect room service. Read moreGenuine Expedia guest review
The condo is in a good location to visit Biltmore Estate. It requires a car to visit downtown. The staff was very pleasant and helpful. Would like to have had a full length mirror in the bedroom. The balcony is a great place to have breakfast. The condo was very clean except when I used the jetted tub, I had black flecks in my water presumably from […] the jets. Read moreGenuine Hotels.com guest review
"Great place for a family / romantic getaway"
Plenty of room, easy transit to Downtown Ashville, Biltmore, and surrounding parks. Concierge service was a lifesaver. Cleaning staff was awesome.Genuine Hotels.com guest review
"Wish our quick stop was longer!"
We stopped here for one night on a long road trip. I only wish we had more time to take advantage of the fantastic room.Genuine Hotels.com guest review
"Nice hotel, great location near Biltmore"
We really enjoyed our stay. The whirlpool tub was perfect after a long day on my feet at the biltmore.Genuine Hotels.com guest review
"NIce One Day Spot"
Overall...excellent....great pool....friendly front desk....very conveniently situated....great outdoor pool...only complaint: mattress was very uncomfortable.Genuine Hotels.com guest review
This is a fabulous place! We only stayed one night but wished it was a week.Genuine Hotels.com guest review
"Nice place but.."
Nice place but the people who were staying in the room above us sounded like they were remodeling until 2 in the morning. Called the front desk but no help. I use hotels a lot and can honestly say this is the first time this has happened in a long time. Its a shame it spoilt my stay as the rooms were comfortable and very clean.Genuine Hotels.com guest review
My wife and I really enjoyed out three night stay in one of the studio apartments. None of the rooms seemed to have any good views, but the room itself was fantastic!Genuine Expedia guest review
This hotel is very convenient to the Biltmore house, shopping and restaurants. You could not ask for a better location to tour this city. The concierges were always on duty and available to answer questions. They gave us restaurant recommendations and even made reservations for us. They also gave us directions on several occasions. They were all very […] friendly and helpful. As far as the room, it was wonderful. The full kitchen is a plus because most hotels at this same price do not have a kitchen for you. We had the one bedroom with a pull out sofa which our daughter slept on and it was great. Beds were comfortable and the room was serviced timely each day. They provided coffee and plenty of creamer and sweetners so we could enjoy our morning without leaving the room. They also provided coffee and tea during the day in the concierge's office. Also, the electric fireplace was so nice. We didn't use it since it was summer but what a nice touch. We may come back in the winter!! The pool was clean and warm! It felt perfect and our daughter really enjoyed it! Overall, the Residences at Biltmore was an excellent choice for our visit! Read moreGenuine Expedia guest review
We stayed at the The Residences At Biltmore while visiting the Biltmore Estate. Even though they are not affiliated they deliver equally remarkable service. It is right down the street from the biltmore, super convenient. They have an awesome pool area, great for rad weary kids. The 1 bedroom suite we had was outstanding!! Really high end furniture […] and fixtures! We have already discussed our return trip and will definitely stay there again. Read moreGenuine Hotels.com guest review
The location was great and the staff friendly and helpful. The satellite cable was the only downfall of our stay. It kept cutting in and out. Other than that the hotel was beautiful and well worth it for me.Genuine Expedia guest review
Nice and new with plenty of room. Great place for the money. Full kitchen was super. Nice tub and shower. All over 5 stars.Genuine Hotels.com guest review
"A diamond in Asheville"
I can't tell you how delighted I was with all aspects of my stay here. The room was amazing and a fantastic value. The location was great and the staff was very friendly and helpful. I can't imagine I would want to stay anywhere else when I travel to Asheville from now on.Genuine Expedia guest review
We went to Ashville, NC to visit Biltmore. Room was very spacious, staff answered every question imaginable, quiet, relaxing, just a joyous experience. For my own personal comfort, needed a slightly firmer bed (back), but was still comfortable.Genuine Expedia guest review
Room was fabulous and centrally located. Will return for a longer visit for sure!Genuine Hotels.com guest review
"Exceeded all expectations."
Unbelievable find. We have very high expectations for the hotels where we stay. We reserved two units: One studio with King bed (for my mother) and a one bedroom suite (for our family of three) and both were spacious, clean, comfortable and beautiful. An additional bonus was the pool, hot tub and firepit area, which was a perfect ending to a long day […] of driving. The accommodations were so lovely that we actually decided to stay in for dinner (never before have we done this in Asheville). With ease, we ordered dinner from The Gourmet Valet and had local Italian (delicious!) and wine delivered to the pool deck. This hotel (more like a condo) is located extrememy close to the Biltmore. Don't pass up an opportunity to stay here. Read moreGenuine Expedia guest review
The room was very nice, but LOUD. There is no sound protection. I knew what everyone around us was doing and I mean everything. We had to turn up the TV to hear it over the air conditioning and then the person above us started to jump on the floor to let us know they could hear everything. The room was lovely. The bathroom was huge. The bed was great. […] There was even two robs in the closet. The kitchen was well very nice. Read moreGenuine Hotels.com guest review
This last minute decision was a terrific choice. Will definitely stay here again!Genuine Expedia guest review
large, comfy, had everything we wanted and needed....Genuine Expedia guest review
"Spacious and sparkling"
We were delighted to stay at this large hotel room(s). We had a full kitchen, living room bath and bedroom. It looked brand new. It was conveniently located to the Biltmore Village and also downtown Ashville. You won't go wrong by staying here.Genuine Expedia guest review
"Great location and a great stay."
This hotel is centrally located and is minutes away from downtown Asheville, the village and the Biltmore estate. The room set-up is great and is a wonderful alternative to a traditional hotel. Nice living/dining area with full kitchen, TV and DVD player. Then you have a large bathroom (with a large walk-in shower and jetted tub), a washer/dryer and […] a separate bedroom with TV. The staff is very friendly and helpful and check-in and check out were easy. Lots of local guides and info as to things going on around town. There is also a 24 hour pantry with snacks/drinks for purchase. We enjoyed the pool and hot tub located at the top of the property. At night, they have a fire pit that they light as well. We saw some guests enjoying dinner poolside as the weather was perfect. Overall, it was a fun stay and we will be back. Read moreGenuine Expedia guest review
Our stay was three nights and we had booked a studio, but were upgraded and loved he accomodations. Will recommend and have recommended to our friends and will definitely stay here again.Genuine Hotels.com guest review
"Mountain feel right downtown"
Very close to the cultural center of Asheville. Great staff and clean rooms. The pool area left a little to be desired. If you are looking for something close to downtown that still has a mountain feel to it, this is as good as it gets.Genuine Expedia guest review
I've been a frequent visitor to Asheville over the past 10 years & can't believe I've never stayed at The Residences. Very impressed with the hotel. VERY clean, beautifully decorated & upgraded rooms. Centrally located, only a few miles from both the Bitlmore Estate & downtown Asheville. Only complaint is that we were not able to get consistent TV reception, […] but then, who goes to Asheville to watch T.V.??? Overall, very pleased. Will definitely be back. Read moreGenuine Hotels.com guest review
The hotel is great location and you have a wonderful view from the balcony! The room was very spacious and clean.I highly recommend it!Genuine Hotels.com guest review
"dated resort between town and Biltmore"
Comfortable accommodation close to Biltmore. looks like a dated 80's swingle resort with outdoor pool and whirlpool, and room decor in oatmeal and tan. Room has small terrace, fireplace,kitchen, and Bosch washer/dryer, a very nice convenience. Shower was large. Bed was great. No convenient place to set up laptop. Housekeeping was so cursory I was not […] even sure they came in, except the trash was removed. This was a surprise as the room seemed clean when I checked in. Free parking. Quick drive to town. Read moreGenuine Hotels.com guest review
"Our stay at The Residences at Biltmore"
We stayed at The Residences at Biltmore for 3 nights in a studio with a Queen bed. Very comfortable with nice furnishings. Bed was firm but not rock hard. Bring your own pillow if you like a firm pillow. Very good location.Genuine Expedia guest review
It was the best! Above all our expectations!Genuine Hotels.com guest review
Stayed at several highly rated hotels in area but found the condo style layout,amenities and location were what I needed--this is the placeGenuine Expedia guest review
"Nice, clean and efficient."
I thought for the price, this hotel was a good deal. It's nothing fancy; but is a clean place with a small kitchen to use if that would come in handy for you. The staff was very nice. The only negative comment I would say is that the pool and jacuzzi are a bit of a distance from the hotel and there is no handicap accessible route to that area. In addition, […] the pool closes at 10 PM which seems a bit early. Besides that, this is a great budget friendly place to stay. Read moreGenuine Expedia guest review
"We were going to do some rock hunting in Asheville"
The people at the hotel and in Asheville are trying too hard to be cool and hip and come off being pretentious. . Too bad it was a lovely hotel and town. The restaurant we had dinner at was Italian and my husbands basic rigatoni dish was over the top with flavor mix and just tasted burnt and bad. I probably won't stay in Asheville again. Too bad, nice […] town and beautiful hotel facilities. Read moreGenuine Expedia guest review
Beautiful, spaceous room, spa tub, pool, hot tub, fire pit and so much more. Microwave, oven, dishwasher etc Along with wonderful Asheville and the mountains what wasn't there to likeGenuine Expedia guest review
WonderfulGenuine Hotels.com guest review
Felt like all the comforts of home and it really made our stay in Asheville,NC very plesant. We had a lot of running around to do for a wedding but it was nice to come back and just enjoy the comforts our room.Genuine Hotels.com guest review
"A suite trip"
Checked in,, had a pleasant stay...kitchen was impeccably clean as was everything elseGenuine Expedia guest review
"Beautiful hotel, not so polite staff"
We loved our weekend away at the Residences of Biltmore. Beautiful studio apartment, tastefully decorated and we were overall pleased with our experience. Our only complaint would be the check in procedure for "expedia" guest. We had to drive to a seperate building to check in because we were "expedia" guests. We were going to adjust our reservation […] to add a day but was told we would have to contact expedia. The staff almost acted like it was distasteful to them that we had booked through an online site. So, if you are okay with booking with expedia and being treated like a second rate citizen, it is a beautiful place to stay. Also, I tried to confirm our reservation for two days. Each time, the concierge took my information and promised to call back. I tried four times in two days before I finally told the person answering the phone that I really just needed to confirm my reservation without waiting for a call that would never come. I really liked this condo/hotel. Maybe the staff just needs a little customer service training, regardless of if you booked there or through expedia. Read moreGenuine Expedia guest review
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