We went to Ashville, NC to visit Biltmore. Room was very spacious, staff answered every question imaginable, quiet, relaxing, just a joyous experience. For my own personal comfort, needed a slightly firmer bed (back), but was still comfortable.Genuine Expedia guest review
Room was fabulous and centrally located. Will return for a longer visit for sure!Genuine Hotels.com guest review
"Exceeded all expectations."
Unbelievable find. We have very high expectations for the hotels where we stay. We reserved two units: One studio with King bed (for my mother) and a one bedroom suite (for our family of three) and both were spacious, clean, comfortable and beautiful. An additional bonus was the pool, hot tub and firepit area, which was a perfect ending to a long day […] of driving. The accommodations were so lovely that we actually decided to stay in for dinner (never before have we done this in Asheville). With ease, we ordered dinner from The Gourmet Valet and had local Italian (delicious!) and wine delivered to the pool deck. This hotel (more like a condo) is located extrememy close to the Biltmore. Don't pass up an opportunity to stay here. Read moreGenuine Expedia guest review
The room was very nice, but LOUD. There is no sound protection. I knew what everyone around us was doing and I mean everything. We had to turn up the TV to hear it over the air conditioning and then the person above us started to jump on the floor to let us know they could hear everything. The room was lovely. The bathroom was huge. The bed was great. […] There was even two robs in the closet. The kitchen was well very nice. Read moreGenuine Hotels.com guest review
This last minute decision was a terrific choice. Will definitely stay here again!Genuine Expedia guest review
large, comfy, had everything we wanted and needed....Genuine Expedia guest review
"Spacious and sparkling"
We were delighted to stay at this large hotel room(s). We had a full kitchen, living room bath and bedroom. It looked brand new. It was conveniently located to the Biltmore Village and also downtown Ashville. You won't go wrong by staying here.Genuine Expedia guest review
"Great location and a great stay."
This hotel is centrally located and is minutes away from downtown Asheville, the village and the Biltmore estate. The room set-up is great and is a wonderful alternative to a traditional hotel. Nice living/dining area with full kitchen, TV and DVD player. Then you have a large bathroom (with a large walk-in shower and jetted tub), a washer/dryer and […] a separate bedroom with TV. The staff is very friendly and helpful and check-in and check out were easy. Lots of local guides and info as to things going on around town. There is also a 24 hour pantry with snacks/drinks for purchase. We enjoyed the pool and hot tub located at the top of the property. At night, they have a fire pit that they light as well. We saw some guests enjoying dinner poolside as the weather was perfect. Overall, it was a fun stay and we will be back. Read moreGenuine Expedia guest review
Our stay was three nights and we had booked a studio, but were upgraded and loved he accomodations. Will recommend and have recommended to our friends and will definitely stay here again.Genuine Hotels.com guest review
"Mountain feel right downtown"
Very close to the cultural center of Asheville. Great staff and clean rooms. The pool area left a little to be desired. If you are looking for something close to downtown that still has a mountain feel to it, this is as good as it gets.Genuine Expedia guest review
I've been a frequent visitor to Asheville over the past 10 years & can't believe I've never stayed at The Residences. Very impressed with the hotel. VERY clean, beautifully decorated & upgraded rooms. Centrally located, only a few miles from both the Bitlmore Estate & downtown Asheville. Only complaint is that we were not able to get consistent TV reception, […] but then, who goes to Asheville to watch T.V.??? Overall, very pleased. Will definitely be back. Read moreGenuine Hotels.com guest review
The hotel is great location and you have a wonderful view from the balcony! The room was very spacious and clean.I highly recommend it!Genuine Hotels.com guest review
"dated resort between town and Biltmore"
Comfortable accommodation close to Biltmore. looks like a dated 80's swingle resort with outdoor pool and whirlpool, and room decor in oatmeal and tan. Room has small terrace, fireplace,kitchen, and Bosch washer/dryer, a very nice convenience. Shower was large. Bed was great. No convenient place to set up laptop. Housekeeping was so cursory I was not […] even sure they came in, except the trash was removed. This was a surprise as the room seemed clean when I checked in. Free parking. Quick drive to town. Read moreGenuine Hotels.com guest review
"Our stay at The Residences at Biltmore"
We stayed at The Residences at Biltmore for 3 nights in a studio with a Queen bed. Very comfortable with nice furnishings. Bed was firm but not rock hard. Bring your own pillow if you like a firm pillow. Very good location.Genuine Expedia guest review
It was the best! Above all our expectations!Genuine Hotels.com guest review
Stayed at several highly rated hotels in area but found the condo style layout,amenities and location were what I needed--this is the placeGenuine Expedia guest review
"Nice, clean and efficient."
I thought for the price, this hotel was a good deal. It's nothing fancy; but is a clean place with a small kitchen to use if that would come in handy for you. The staff was very nice. The only negative comment I would say is that the pool and jacuzzi are a bit of a distance from the hotel and there is no handicap accessible route to that area. In addition, […] the pool closes at 10 PM which seems a bit early. Besides that, this is a great budget friendly place to stay. Read moreGenuine Expedia guest review
"We were going to do some rock hunting in Asheville"
The people at the hotel and in Asheville are trying too hard to be cool and hip and come off being pretentious. . Too bad it was a lovely hotel and town. The restaurant we had dinner at was Italian and my husbands basic rigatoni dish was over the top with flavor mix and just tasted burnt and bad. I probably won't stay in Asheville again. Too bad, nice […] town and beautiful hotel facilities. Read moreGenuine Expedia guest review
Beautiful, spaceous room, spa tub, pool, hot tub, fire pit and so much more. Microwave, oven, dishwasher etc Along with wonderful Asheville and the mountains what wasn't there to likeGenuine Expedia guest review
WonderfulGenuine Hotels.com guest review
Felt like all the comforts of home and it really made our stay in Asheville,NC very plesant. We had a lot of running around to do for a wedding but it was nice to come back and just enjoy the comforts our room.Genuine Hotels.com guest review
"A suite trip"
Checked in,, had a pleasant stay...kitchen was impeccably clean as was everything elseGenuine Expedia guest review
"Beautiful hotel, not so polite staff"
We loved our weekend away at the Residences of Biltmore. Beautiful studio apartment, tastefully decorated and we were overall pleased with our experience. Our only complaint would be the check in procedure for "expedia" guest. We had to drive to a seperate building to check in because we were "expedia" guests. We were going to adjust our reservation […] to add a day but was told we would have to contact expedia. The staff almost acted like it was distasteful to them that we had booked through an online site. So, if you are okay with booking with expedia and being treated like a second rate citizen, it is a beautiful place to stay. Also, I tried to confirm our reservation for two days. Each time, the concierge took my information and promised to call back. I tried four times in two days before I finally told the person answering the phone that I really just needed to confirm my reservation without waiting for a call that would never come. I really liked this condo/hotel. Maybe the staff just needs a little customer service training, regardless of if you booked there or through expedia. Read moreGenuine Expedia guest review
"Great Hotel near Biltmore Estate"
This was the second year in a row that we stayed at the Residences at Biltmore for our wedding anniversary. The one bedroom suite is really spacious and comfortable.Genuine Expedia guest review
"A Visit to Biltmore Estate"
Asheville NC is a Traffic Disaster. Office provided a local map which was pretty but gave no warning of traffic traps. Case in point. We were told to take a right at McDonalds for Biltmore Estate. Problem. The first two lanes head for downtown Asheville and only the third lane left goes to the Estate. Scrap the fancy map and get one that's easy to read. […] However we had a fantastic Breakfast at the Inn on Biltmore Estate recommended by gate guard and after wine tour outstanding late lunch at the Bistro. After seeing the Vanderbilt Estates at Newport this was the last major site we haven't seen. Read moreGenuine Expedia guest review
This place was amazing! So clean big and modern....just what we wanted. It looks even better in person than the pics online. Will definitely be staying there again anytime we are in the area!Genuine Hotels.com guest review
"Great place to stay!"
We have stayed here twice and both times have been excellent! Great place to stay and visit the Biltmore and Asheville, NC.Genuine Expedia guest review
"Comfortable, roomy studio hotel"
Check in with Ashley was outstanding. Studio/suite was very clean and comfortable. Seemed like new.Genuine Expedia guest review
"Cozy and comfortable"
Loved it!! Staff was very accommodating. We had 2 couples in a studio suite, very comfortable. Hot tub and swimming pool afforded a relaxing end to our days.Genuine Hotels.com guest review
"Close to the Biltmore"
We wish we had booked our whole stay here. The only things missing are a restaurant and a bar. The rooms were beautiful as was the property. We will be going back.Genuine Hotels.com guest review
I could live here;)Genuine Hotels.com guest review
"Great place to stay. Highly recommended"
Very comfortable and clean. Highly recommended for a nice vacationGenuine Expedia guest review
"Nice and quiet stay."
The room was great, roomy and perfect for our 2 year old toddler and our French bulldog. Staff was friendly and helpful. We hit a little snag when checking in - our reservation did not show that we were bringing a pet, so we had to be moved to a new room. The staff arranged for a quick move, which was nice.Genuine Expedia guest review
"Close to the Biltmore & downtown Asheville dining."
Just right for our 3 night visit to Asheville. The 1 bedroom suite was spacious, very clean, staff was great. Loved the outdoor pool area, great to unwind in the large hot tub by the waterfall feature and watch the sunset! We will stay here again!Genuine Hotels.com guest review
"Great place for a getaway."
Location is great. Rooms feel like an upscale apartment and not a hotel room. Service was friendly and helpful. Not one complaint at all. Will be coming back for sure.Genuine Expedia guest review
The suites have everything you need. Cosy living room with fireplace, large kitchen and bathroom and private bedroom. It also includes a washing machine and dryer witch is convenient for a longer stay.Genuine Expedia guest review
"Modern hotel close to downtown Asheville"
Loved it!Genuine Hotels.com guest review
"Residences at Biltmore vacation"
If you are looking for a home away from home for a few days or a week, this is the place. The full kitchen, gas fireplace and large living space make it very family friendly. Not your average cramped hotel. I would highly recommend the Residences at Biltmore. It was the perfect getaway space for my family. And a very good value.Genuine Expedia guest review
Had a wonderful stay at the Residences at Biltmore in Asheville N.C. The room exceeded our expectations and the staff were friendly and helpful. It is located just minutes from downtown Asheville as well as being just a hop skip and jump away from the Biltmore estate. Highly recommend staying here.Genuine Expedia guest review
"All the comforts of home."
Very nice apartment with all the luxuries of home. Fully equipped kitchen, Coffee pot was large and the coffee portions were small making for very weak coffee. Nice and comfortable furniture. Lots of towels. We were overall very pleased. The staff in the office was friendly but could have been nicer.Genuine Expedia guest review
Very quiet, clean and comfortable. At check in, I was informed that I had been upgraded. It was so nice. The people working the front desk were very helpful with recommendations and directions too. Will definitely returnGenuine Expedia guest review
"Service of apartment, not like a hotel"
This hotel was converted from an apartment in 2007 after some upgrades to rooms. So you see some fancy but unnecessary things, e.g. side-by-side fridge, huge bathroom. As a hotel, its service is very poor: every time we call the front desk, it is answering machine. When I walked there, the lady at the front said that she heard it but did not pick up […] the phone. Another problems include: check in is 4pm, several guests had to wait outside (because the front office is small) for checking in. We did not get our key until it pasted 4:00. Read moreGenuine Hotels.com guest review
Great room-nice to have kitchen and laundry access. My husband used the workout facility also. Close to major activities in the area. Sat on balcony and enjoyed fresh air and pleasant sunset. The only drawback was how noisy the person was above us-mentioned this to the hotel staff and they said they were going to work on this-most likely add carpet […] to decrease the noise in this first floor room Read moreGenuine Expedia guest review
"Nice residences. Close to biltmore estate."
We were going to the biltmore for our anniversary. Found the residences on line. Very clean, very friendly front desk, helpful with restaurant recommendations. We only have one complaint...stay on the top floor, we were on the bottom and we could hear the toilets flushing above us, and people walking above us. We weren't in the room long so we didn't […] ask to be moved, but found it strange with such a new property that it's not better insulated. Read moreGenuine Expedia guest review
"Nice Hotel close to DT Asheville"
Fast check in. Rooms are very pleasing and comfortable. Mission style furniture and fire place are awesome. Nice to have a washer and dryer, and small kitchen. Beds are very comfortable. Large shower. Would stay again but be sure to request not being in the studio above the office. In the AM you have to keep your blinds closed as people are checking […] in and can see into your room on the second floor. Also, people talking outside the office, and in the office at night was heard in our room. We did not sit on our balcony because Im sure our conversations could have been heard. Not a great place for an office which is open 24/7. The studio above it lacked privacy, but I would certainly go again, but a studio away from the office. Be sure to request that. Read moreGenuine Expedia guest review
"First stay at the Residences @ Biltmore"
Location was slightly problematic; you needed a car for everywhere you go. Staff at check in was very friendly and helpful, we took their second night dinner recommendation and were very pleased. We really like these suite type hotels and this one did not disappoint.Genuine Expedia guest review
Awesome!!!! Will go back!Genuine Hotels.com guest review
"Great stay minus the....."
Excellent choice for a 2 to 3 day stay. The only negative was the person above my room who thought they were running a track meet.Genuine Expedia guest review
"Quiet, well-appointed residence"
It's a little drive to downtown, but the setting is beautiful, the staff is very helpful and it's wonderful to have a kitchen!Genuine Expedia guest review
"Great hotel conveniently located in Asheville"
The hotel staff was helpful and friendly. Room was beautifully decorated. Great firepit and pool area. The area was convenient to Biltmore House and historic area but also on quiet street. Would definitely stay here again.Genuine Expedia guest review
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