All hotels in Boston, Massachusetts, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here215 Charles St, Boston, MA, 02114, United States of America, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 1,839 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.7
  • Neighborhood
    4.5
3.0 / 5Good
"Liberty hotel review"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    4.0
Rooms were dirty and bed was horribly uncomfortable, sheets poor quality, room really small and cramped .... Hotel view was spectacular and food was fantastic!! Staff was very friendly!! Location was great too.
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thank you so much for the review and candid comments. I’m so glad to hear that you had a wonderful view, dining experience and received friendly service – this is the high level of service we are known for. I do apologize that your room did not meet your expectations; we are planning to renovate our rooms at the end of this year to enhance them and we also have some larger rooms that can be requested. Thanks again for the valuable feedback and we hope to see you back soon.
2 night family trip Feb 16, 2015
MARK
US
5.0 / 5Outstanding
"Nice venue. Not so clean room."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice room. There were stains on the floor and it was wet too from the previous people.
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
Stephen
US
5.0 / 5Outstanding
"Perfect hotel, perfect weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We couldn't have asked for a better Valentines weekend. The hotel is absolutely perfect and even though we were caught in a huge snow storm, there was really no need to leave the hotel with so many bars and restaurants to chose from and amazing 24 hour room service, brilliant room, all the mod cons, loads to choose from on the TV and excellent service. We honestly couldn't have asked for any better. Thank you Liberty, we will be back
Genuine Hotels.com guest review
2 night romance trip Feb 14, 2015
Romelia
US
5.0 / 5Outstanding
"Great room, great price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Wanted a room in the city for a night, and the rate was exceptional, as was the service and comfort of the hotel.
Genuine Hotels.com guest review
1 night trip Feb 13, 2015
Niles
US
3.0 / 5Good
"Unhappy nurse"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Was staying as a guest because of the blizzard warning this past valentines weekend. I am a nurse at Mgh next door. Was told upon checking in that there were no double bed rooms as I had booked and had to have a single king sized bed. I had paid over 400$ for one night due to it being valentines and was having 3 other nurses sleeping in the room. Repeatedly was told there were no double rooms... When I insisted that one be made avail , suddenly there was. Not very happy with hotel or customer service
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thank you for taking the time to share this feedback! I’m glad that you were able to stay with us during the storm and I apologize for the issue with our availability. I understand for four adults to sleep comfortably two beds would be needed. I was working this day and remember only having kings available and our rooms are based on double occupancy. I’m glad in the end you were accommodated and we look forward to providing you with a better experience the next time you need to stay; hopefully for pleasure!
1 night business trip Feb 14, 2015
A Traveler
US
4.0 / 5Excellent
"Very Nice but Towels / Robes are harsh"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Real nice place but you should swap out the towels and robes for softer ones.
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thank you for sharing this review with us and for your feedback. I'm pleased to hear that you enjoyed your overall stay at The Liberty. Kind regards, Brian L. Director of Rooms
1 night romance trip Feb 13, 2015
Bryan
US
5.0 / 5Outstanding
"Beautiful and historical"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Jail turned beautiful hotel! Beautiful views of Boston, very close to public transportation. Room was well appointed, clean and comfortable. Staff was helpful and friendly. I enjoyed learning the history of the Charles Street Jail, and seeing pieces of the original jail. I highly recommend this hotel, and would not hesitate to stay here again.
Genuine Expedia guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
I am pleased to hear that you are such a fan of The Liberty's unique history/character, convenient location, and luxurious amenities. Thank you for the stellar review! Kind regards, Brian L. Director of Rooms
Other trip Feb 14, 2015
Linda
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everyone was very nice. The room was small. but the loclocation was perfect for me.
Genuine Expedia guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thank you for the comments regarding our convenient location and friendly staff, much appreciated. Kind regards, Brian L. Director of Rooms
Other trip Feb 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Only place to stay in Boston"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fabulous hotel
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Wow, to hear that The Liberty is the only hotel you will stay at in Boston is quite the compliment - thank you very much! We appreciate it. Kind regards, Brian L. Director of Rooms
1 night family trip Feb 7, 2015
A Traveler
US
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Hotel was nice. Staff was friendly. I had to wait about 45 minutes for my room to be ready which I was not happy about, especially with a crank one year old.
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thanks for the comments regarding our friendly staff, and my apologies for the room readiness issue. Thank you for sharing this review with us. Kind regards, Brian L. Director of Rooms
1 night family trip Feb 7, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel and location. Friendly and efficient staff. Excellent restaurant.
Genuine Expedia guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thank you for the complimentary remarks regarding our friendly staff and our signature restaurant, CLINK. - much appreciated. Kind regards, Brian L. Director of Rooms
Other trip Feb 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Romantic views, comfy room, great surroundings"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The Liberty offers a great setting and we had a great time sleeping in the king bed and eating at two of the hotel's restaurants. Any guests should walk as much of the building as they can and enjoy the feel of old brickwork. The only downside (and it's a small one) was a couple of bathroom details that needed repair.
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thanks for sharing this review and glad to hear you are such a fan of our dining options, including CLINK., our signature restaurant. Kind regards, Brian L. Director of Rooms
1 night romance trip Feb 6, 2015
Matthew
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very clean, great service, champagne upon arrival, clean, beautiful room with amenities. Breakfast at the Clink was delicious, but a bit pricey. Hotel was gorgeous. Lots of people watching in the evening. Night life in hotel caters to the 20-30 year-olds, not for all age groups.
Genuine Expedia guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thanks for the comments regarding our exemplary service and luxurious amenities, we really appreciate it! Kind regards, Brian L. Director of Rooms
Other trip Feb 9, 2015
woman from RI
US
5.0 / 5Outstanding
"Nice hotel in Downtown Boston"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel atmosphere was amazing! I can't believe it was a jail from the early 1900's that was converted into a hotel what a great concept! The food at the Clink is awesome and the staff very accommodating and friendly!
Genuine Expedia guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thank you for the stellar review! So happy to hear that you enjoyed your dining experience at CLINK., our signature restaurant, during your stay. We look forward to seeing you back here on your next trip to Boston. Kind regards, Brian L. Director of Rooms
Other trip Feb 9, 2015
Ricky T
US
5.0 / 5Outstanding
"Wonderful Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everyone and everything was wonderful! Brought the family with me and it was a great location for them to walk to the science museum. Would definitely stay again!
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
So glad to hear that you will continue to choose The Liberty on future travels to Boston, thank you in advance for your repeat business. Kind regards, Brian L. Director of Rooms
1 night business trip Feb 6, 2015
staci
US
5.0 / 5Outstanding
"Boston liberty"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
great hotel and location. Needs a little TLC in the paint department. Main lobby is gorgeous.
Genuine Hotels.com guest review
1 night romance trip Feb 6, 2015
Sabrina
US
5.0 / 5Outstanding
"Very cool renovation to a Boston landmark"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful hotel, great location at the foot of the Longfellow bridge. Very nice room, though my room had a great view of the Mass Eye and Ear drs offices. Wasn't expecting an amazing view for the price I paid.
Genuine Expedia guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thank you for sharing this review and we hope to welcome you back to The Liberty on future travels to Boston. Kind regards, Brian L. Director of Rooms
Other trip Feb 8, 2015
dbuddphoto
US
5.0 / 5Outstanding
"Very cool hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved it. Great hotel. Great restaurant. Highly recommended.
Genuine Expedia guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thank you for the high praise and recommendation, we really appreciate it! Kind regards, Brian L. Director of Rooms
Other trip Feb 6, 2015
Bob
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location, great hotel! Definitely a place for Mid 20 - mid 30 somethings. Probably not the best family hotel.
Genuine Expedia guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thank you for sharing this review and for the commentary regarding our convenient location, we appreciate it. Kind regards, Brian L. Director of Rooms
Other trip Feb 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Good hotel to stay for fun and business, staff friendly and helpful. Nice restaurant and bars, the design of the hotel has a special atmosphere.
Genuine Expedia guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Glad to hear that you enjoyed the unique design and atmosphere of The Liberty, thank you for sharing this review with us. Kind regards, Brian L. Director of Rooms
Other trip Feb 2, 2015
Angela
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful lounge! Location near Historic Beacon Hill with many fine restaurants and boutique shopping.
Genuine Expedia guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
I'm happy to hear that you had such a fantastic experience at The Liberty, thank you for sharing this review with us! Kind regards, Brian L. Director of Rooms
Other trip Feb 2, 2015
andy
US
4.0 / 5Excellent
"Overnight stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
There were a few little things - some of the outlets in the room did not work so had to charge my phone in the bathroom. Restaurant was a bit pricey and we found better options on Charles St within easy walking distance Location was great. I was able to walk through Beacon Hill and Back Bay exploring while my companion was at an all day meeting. Then took an easy drive out throughCambridge. Staff were all friendly and accommodating. We would return.
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thanks for the comments regarding our friendly staff, and glad to hear that you will continue to choose The Liberty on future travels to Boston, we really appreciate it. Kind regards, Brian L. Director of Rooms
1 night business trip Jan 29, 2015
Brenda
US
4.0 / 5Excellent
"Very Pleasant Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
Generally very pleased but my ratings are lower than I would normally write for this establishment because I got a room with two doubles instead of what Expedia reserved for me...a king bed. Very disappointing. I was told because I booked through a third party, I was getting what they had. I thought that is why I made a RESERVATION.
Genuine Expedia guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thank you for sharing this feedback with us and I apologize that your requested room type was unavailable. I'm pleased to hear that you had an overall pleasant stay at The Liberty.
Other trip Jan 31, 2015
Dan
US
5.0 / 5Outstanding
"Amazing hotel for an unbeatable price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is well worth it. The location is convenient. The hotel is beautiful and has all of the amenities that you would want in an upscale hotel.
Genuine Expedia guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Glad to hear that you are a fan of The Liberty's luxurious amenities and convenient location; thanks for the great review. Kind regards, Brian L. Director of Rooms
Other trip Jan 31, 2015
M
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful hotel. Nice rooms. Unique. Offered a welcome glass of champagne upon check-in which was a nice touch.
Genuine Expedia guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
The Liberty is a truly unique property, as you mentioned - thanks for the five-star review! Kind regards, Brian L. Director of Rooms
Other trip Jan 31, 2015
dana
US
5.0 / 5Outstanding
"Boston/Garth Brooks"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Booked the hotel for Garth Brooks concert. Location was perfect. Hotel was incredible. One of my best stays in Boston.
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
To hear that your stay at The Liberty was one of your best stays in Boston is quite the compliment. I'm happy you enjoyed your time here; our location is perfect for those going to TD Garden for concerts, sporting events, etc. We look forward to your next stay with us! Kind regards, Brian L. Director of Rooms
1 night trip with friends Jan 24, 2015
Mark
US
5.0 / 5Outstanding
"One of our favs!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great time at this hotel -- this was our second stay for a concert at TD Garden. It was our anniversary and the hotel had a bottle of champagne in our room once we got back chilling on ice with a Happy Anniversary card. Very nice touch.
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thank you for choosing to celebrate your anniversary at The Liberty, and I'm happy to hear that you had such a wonderful time during your stay here! Kind regards, Brian L. Director of Rooms
1 night romance trip Jan 24, 2015
Nicole
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Amazing! We loved everything about the hotel...the vibe, the history, the cleanliness, the efficiency and friendliness of the staff...it was an incredible experience. We would definitely stay there again!
Genuine Expedia guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Wow, what a stellar review! Thank you for the fantastic comments regarding our friendly staff and the history/atmosphere of the hotel. Kind regards, Brian L. Director of Rooms
Other trip Jan 29, 2015
A Traveler
US
4.0 / 5Excellent
"convenience and suitable for MGH visits"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel itself is really good, but should improve in guest service. I feel the the staff do not really care much about the guests. The management has a campaign for any guest like to help to conserve energy by not having the house keeping do the room, they will reward $5 in return daily for hotel dinning or we get 500 point into spg account. I had 7 days not having the house keeping do our room but I never got any reward. I guess management and operation not on same page. One thing for sure door men and housekeeper work the hardest. I guess the staff does not
Genuine Expedia guest review
Other trip Jan 29, 2015
nansee
US
3.0 / 5Good
"Great spot! Luxury, not."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
The Liberty is relatively 'new' hotel but the ware and tear is quite substantial, especially on the hotel rugs and furnishings. The service at the hotel was great! The staff was friendly and accommodating, they gave us a room in the tower, the newer part of the hotel, quiet and away from the night club atmosphere of the lobby at night, but the cleanliness of the hotel was lacking. In our room there was food on the wall behind the mini bar, and what looked like a beverage that had spilled there but not been cleaned off (from the wall) I ended up wiping the wall down myself. The linens were clean! Bed, clean, but very very soft. Bathroom relatively clean. If I had known I would have brought my slippers, b/c the carpet in the room had visible stains and really needed to be replaced or shampooed. And even though the conditions of the room were scarcely luxury, it was a good place to stay and for a decent price--- as long as you book through a 2nd party, like hotels.com.
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thank you very much for sharing this feedback! I’m really pleased to hear that you received excellent service from our team during your stay and we appreciate you choosing The Liberty. I am disappointed to hear about the condition of your room; we do perform regular preventative maintenance in our guest rooms and have upcoming renovation plans. We expect every room to be perfectly clean for our guests and I appreciate you bringing this to our attention. We improve through guest feedback, and look forward to welcoming you back in the future.
3 night romance trip Jan 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel, great location, great price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We love the liberty hotel. The only downside I would say at the time of this visit was it was on a weekend night and we had our 2 year old with us.. Our room was in the "jail area" where the party doesn't stop until 2 AM. However my son didn't mind it was just there was no way to go to sleep until after the party ended from the bars and clubs down below. However great hotel and the price was great through hotels.com. Even the woman behind the desk couldn't believe our rate of $150. We did hear someone say that it is the same rate someone gets from the attached hospital MGH family extended stay rate and on a weekend night it is unheard of.. Either way the one thing that I would suggest staying away from is the cost of the valet parking which I believe was over $50 no matter how long you stay ( 1 hour - 24 hours) and we were 20 minutes late getting back from the Bruins game @ 4:20 the next day and we got a very hard time from the valet as they wanted to charge us for 2 days instead but we spoke to the front desk and they happily validated it for us because the bruins game went in overtime) Either way great hotel, great service, great location and will definitely be back
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thank you for the feedback and for the comments regarding The Liberty's great location and service. Please note that you are able to request rooms in our 'Tower' side, which may be more to your liking as opposed to our jail-side rooms, on future stays. We look forward to your next stay with us. Kind regards, Brian L. Director of Rooms
1 night family trip Jan 2, 2015
Nathan
US
5.0 / 5Outstanding
"great environment"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Love the setting inside hotel, not need to be outside to enjoy weekend.
Genuine Expedia guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thanks for the great feedback regarding The Liberty's ambiance, much appreciated! Kind regards, Brian L. Director of Rooms
Other trip Jan 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel close to many attractions"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We would be happy to recommend this hotel to any if friends and family.
Genuine Expedia guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thank you so much for the recommendation, that means a lot to us and we really appreciate it. Kind regards, Brian L. Director of Rooms
Other trip Jan 28, 2015
A Traveler
US
5.0 / 5Outstanding
"You've gotta see this place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I have no complaints. great hotel
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thank you for the great review, we really appreciate it! Kind regards, Brian L. Director of Rooms
3 night trip Jan 23, 2015
A Traveler
US
4.0 / 5Excellent
"Room service is horrible"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel was fabulous! Our only issue was room service. We ordered two seperate times and each time half of what we ordered was forgotten. First we ordered two sandwiches, one showed up. We called back down and a half hour later our second arrived but we only had napkins/ water for one person. second we ordered dessert which was a sundae with hot fudge with two waters. What we received was a pint of ice cream with no toppings. It took 40 minutes to get said pint of ice cream and another 30 minutes to get the fudge and toppings that were SUPPOSED to come with the "sundae" . In the end they did take the charges off of our bill but it would've been nice if our evening went as planned and we received what whe ordered the first time around.
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thank you for sharing this review; I'm pleased to hear that you thought The Liberty was fabulous! I appreciate you sharing your feedback about your In-Room Dining experience, which I will pass along to the appropriate management. Kind regards, Brian L. Director of Rooms
1 night romance trip Jan 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel in an beautiful old building"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed at the hotel for a concert. It was a beautiful hotel with very comfortable rooms. Valet was a little pricy but other than that it was a great experience.
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thank you for sharing this review and I'm pleased to hear that you had an enjoyable experience at The Liberty. Kind regards, Brian L. Director of Rooms
1 night romance trip Jan 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Very cool atmosphere"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The old jail turned into luxury hotel theme really works! The lobby is so beautiful with many comfy places to sit (on 4 floors that all overlook the middle), have a drink and people watch. Rooms were so nice...great beds and lovely bathroom with soft robe! Due to the nature of the nightlife (popular party hangout) not sure it's the best for kids.
Genuine Expedia guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thanks for the great review and happy to hear that you are such a fan of the unique history of the hotel! Kind regards, Brian L. Director of Rooms
Other trip Jan 27, 2015
Annie
US
5.0 / 5Outstanding
"Amazing "experience" hotel in the heart of Boston"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Liberty Hotel was fantastic. While no stranger to visiting Boston, this was our first stay to this property. It was surreal to see how the prison was converted into such a luxury property. The staff was extremely friendly, the various bars (Clink, Alibi, Catwalk) and the on-site restaurant (Scampo) all had delicious food and beverage options. The room (upgraded to Deluxe on check-in) was comfortable and spacious. Taking a few moments to read up on the history of the property really makes all the difference.
Genuine Expedia guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
So pleased to hear that you were able to take advantage of The Liberty's various upscale food & beverage outlets during your stay here; thanks for the five-star review. Kind regards, Brian L. Director of Rooms
Other trip Jan 27, 2015
John
US
5.0 / 5Outstanding
"Modern hotel with great night life."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The rooms were very modern with a great mini bar selection. The restaurants and night life were top of the line and to go along with this is a great location. The entire city was a short cab ride away.
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
So happy to hear that you are such a fan of The Liberty's restaurants and nightlife and enjoyed your stay here; we look forward to your return visit! Kind regards, Brian L. Director of Rooms
2 night romance trip Jan 16, 2015
Thomas
US
5.0 / 5Outstanding
"Beautifully repurposed historic building"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed here while as we had back to back doctor appointments at MGH. It was a very nice reprieve from the stress from all the appointments. Great neighborhood...very short walking distance from a bunch of great shops and restaurants.
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
The Liberty's location, at the foot of Beacon Hill, is perfect for exploring both the neighborhood - and the city - with ease, as you mentioned. Thanks for the great review! Kind regards, Brian L. Director of Rooms
1 night romance trip Jan 21, 2015
Nicole
US
4.0 / 5Excellent
"nice hotel close to the subway"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
short on towels. Our room did not get cleaned. Socket in bathroom for makeup mirror was bad.
Genuine Expedia guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thank you for sharing this review and I apologize for the housekeeping shortcomings during your stay. I hope that you will give The Liberty another chance on future travels to Boston. Kind regards, Brian L. Director of Rooms
Other trip Jan 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Highly Recommend :)"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome hotel. Highly recommend. Food from CLINK was fantastic. Only there for one night -- would go back for a weekend for sure.
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thank you for sharing this stellar review of CLINK., our signature restaurant. Much appreciated! Kind regards, Brian L. Director of Rooms
1 night romance trip Jan 23, 2015
A Traveler
US
5.0 / 5Outstanding
"un getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
So fun. Food and drinks were amazing. Staff was very friendly.
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thanks for the compliments regarding our friendly staff and fantastic food & beverage offerings, we really appreciate it! Kind regards, Brian L. Director of Rooms
1 night romance trip Jan 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Birthday Getaway!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay was wonderful, close to the TD Garden and the North End this hotel has Exceptional Service and Wonderful Rooms. Beautifully restored former Charles Street Jail. We are already planning our return!
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
To hear that you are already planning your return visit to The Liberty is quite the compliment! Thank you for the stellar review. Kind regards, Brian L. Director of Rooms
1 night romance trip Jan 23, 2015
Robert
US
5.0 / 5Outstanding
"Best hotel experience!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
What a special stay! The hotel is stunning, with history, and my room was spacious with an impressive view of the Longfellow Bridge. The staff was very friendly and helpful. I had dinner at Scampo and breakfast at Clink and enjoyed both. I will definitely be returning!
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thank you for this stellar five-star review, and we look forward to your next stay with us! Kind regards, Brian L. Director of Rooms
1 night romance trip Jan 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Fun stay in Boston"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel at the end of Charles street with it's great shops and cafe's. Scampo was fantastic and the night time bar scene was hot.
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Glad you enjoyed your stay at The Liberty, we hope to see you back here again soon! Kind regards, Brian L. Director of Rooms
2 night family trip Nov 28, 2014
Jill
US
4.0 / 5Excellent
"Unique Boston hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Entirely unique hotel converted from historic jail -- nicely integrated into new design. Room in tower standard, tho bathroom was especially nice. Settee and rug could've been a bit cleaner. And proximity to highways and subway means it's not as quiet as one would hope. Nearby Charles Street is very charming.
Genuine Expedia guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thank you for the kind words regarding The Liberty's unique decor and convenient location, much appreciated! Kind regards, Brian L. Director of Rooms
Other trip Jan 24, 2015
CB
US
5.0 / 5Outstanding
"Best Boston getaway!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Loved it! Customer service, environment, and hotel condition were all great! We can't wait to go back and stay at The Liberty Hotel!
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
So happy to hear that you enjoyed your stay and will be returning to The Liberty on future travels to Boston! Kind regards, Brian L. Director of Rooms
3 night family trip Jan 16, 2015
Timothy
US
4.0 / 5Excellent
"very good hotel next to hospital"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel is next to Mass General Hospital, which made it convenient to visit family member. Would have appreciated concierge service for breakfast and snacks that are found in other hotels such as Marriott for premium members. Room cleanup was late.
Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
Thank you for sharing this review with us, much appreciated. Kind regards, Brian L. Director of Rooms
2 night family trip Jan 20, 2015
A Traveler
US
4.0 / 5Excellent
"Gorgeous architecture, historical landmark!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
I love The Liberty, beautiful and in the heart of Beacon Hill and the redline T and next to one of the greatest hospitals in the world: Mass General Hospital. Lobby and service exquisite. However free Wi-Fi for only 2 devices. After that you're charged $14.95. Outrageous. Room was small and lacked pillow choices. But, I would easily stay in this hotel again. There's so much to love in the beauty of the building.
Genuine Expedia guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel
To hear that you will continue to choose The Liberty on future travels to Boston is quite the compliment; thank you for sharing this review with us. Kind regards, Brian L. Director of Rooms
Other trip Jan 23, 2015
A Traveler
US
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