"Ideally located terrific service"
This hotel is perfectly located to see everything Manchester has to offer. The hotel and rooms were fantastic, the staff were some of the best I've ever come across and I stay in a lot of hotels around the British isles. Only fault I'd say is that family rooms aren't advertised as good. We managed to fit a very small family in one big room rather than […] booking 2 rooms. The breakfast is expensive but very good with a very good selection replaced regular so not to go dry. Read moreGenuine Hotels.com guest review
"Excellent hotel, brilliant location"
Arrived at the hotel after meeting a rude taxi driver. Excellent friendly staff. Very professional, excellent room. Made One Direction overnight stay fantastic. Would highly recommend. We loved it!!!Genuine Expedia guest review
Breakfast excellent. Very clean hotel.Genuine Hotels.com guest review
Perfect for our needs in every wayGenuine Hotels.com guest review
"Once great hotel, fading fast"
Once cutting edge (when part of the now disappeared City Inn chain) this hotel has lost its way since incorporation into the Hilton empire. Some of City Inn's quirks (like the now long obsolete iMacs in place of TVs in the rooms) inexplicably remain, overlaid with Hiltonisms like the free cookie on arrival. But what was once a well designed hotel is […] now looking dated - for example the bed in my room had clearly been replaced with a smaller sized one but the fixed bedside table left in the original position, separates from the bed by a huge gap! And the food offer is also lacking: the City Cafe (also unrebranded) had few customers for dinner. Food quality was ok, but the service was amiable but incompetent. All in all not good enough for a premium branded city centre hotel. Read moreGenuine Expedia guest review
Excellent stay. I asked for more tea/coffee/milk and they promptly came to my room. The I had a call a little later to make sure I had got them. Also liked the warm cookie when booking in. Room nice and quiet and clean. It's been very good since it got refurbished a while back.Genuine Hotels.com guest review
"Fab ,central hotel!"
lovely friendly Hotel close to (walking distance) to Palace Theatre and Phones 4 you arena. Great for shopping too had first PRIMARK experience WOW its huge ! STaff all brilliant couldnt do enough for us thank you so much , we will be back ! you will always be our first choice.Genuine Expedia guest review
"Good Business Hotel near Manchester Train Station"
If You fly to London and need to go to Manchester, Go by train and stay here. 100 meters to train Station, a Good, clean hotel with very nice front desk staff. Skip the buffet breakfast, go to Nero's café(chain) for a lattie and hot Danish. All of downtown is walkable. Dean's gate to hotel 15 minute walk.Genuine Hotels.com guest review
"Nice comfortable modern hotel"
Nice hotel. Very clean and modern. Love the iMac TV system that let's you go online (it has keyboard and mouse) as well as watch DVD's or play CD's. Safe wasn't working on arrival in the room, but 15 mins after calling down all was fixed. The only gripe really was with noise. We were in room 617 overlooking a derelict building. They are now demolishing […] this. Don't expect a lie in past 8am if you are facing it. Also the room doors shut with a load bang so you hear everyone else get up and go for breakfast throughout the morning which gets a bit irritating if trying to sleep in. Otherwise the service, location and quality are great! Read moreGenuine Hotels.com guest review
Stayed for a long weekend, modern interior and facilities, great location and staff attentiveness. Would definitely recommend.Genuine Hotels.com guest review
"Lovely bright and modern"
Delightful warm cookie presented on arrival. The downside was a derelict building oposite our room but otherwise great place and would definitely stay againGenuine Expedia guest review
The bed in this hotel was the most comfortable bed I have ever slept in, however the room itself was the smallest hotel room I have ever been in. Hotel is just across the road from train station but at least a kilometre from the night life. Overall the Hotel was ok but not worth the money we paid for it.Genuine Hotels.com guest review
"Does not live up to their name"
Housekeeping opened our room door twice at about 8.30am and 9.30am without knocking disturbing our privacy and sleep. Fire alarm went or briefly. We called housekeeping to double check whether it was a mistake as it was on too short. They said yes and called back insisting to evacuate. After taking the stairs down from the 5th floor everything was normal. […] It was a mistake !! I requested fresh milk and 30 minutes later they forgot and brought me tiny cartons instead of fresh milk. Told the reception at check out. Just got an unconcerned sorry. I am very disappointed. Read moreGenuine Expedia guest review
I'm a regular to hotels in the area and this is a bit of a gem in as much as it's the quietest hotel I've stayed in. No banging doors, no road traffic... peaceGenuine Hotels.com guest review
"Great hotel, Great customer service"
Initially it started badly after some surprise extras for my girlfriend had not been put in the room on arrival, I brought this up with the staff an they really couldn't do enough to reconcile the problem and didn't give up until I was 100% happy. The customer service really is tip top! The rooms are bright and clean and comfortable, the whole hotel […] is really well finished. Read moreGenuine Expedia guest review
The hotel was very well presented, the staff were extremely helpful and friendly. They helped us find good places to go in the evening and to eat. An added bonus to the Doubletree Hilton, was the professionalism of the staff when I noticed I had left some belongings in the hotel after check out. After a quick phone call, we had come to the arrangement […] of them sending the belongings to me (at a small charge), taking the stress away! I would 100% stay there again! Read moreGenuine Hotels.com guest review
"Friendly and professional service"
I was delighted with my stay and could not fault a thing. All staff were so kind and nothing was a problem for them when approaching them about anything. The final lovely touch was the warm welcoming cookies. Thank you Double Tree for going that little bit further than most to make guests feel so welcomed.Genuine Hotels.com guest review
Hotel staff were pleasant and helpful. Room was clean and comfortable. Location was great fro what we wanted.Genuine Hotels.com guest review
"Reasonable hotel close to Manchester Picadilly"
Likes Walking distance to Manchester Picadilly station Very friendly staff - check-in, dining and house-keeping Food quality good Had free wifi Apple tv had dvd player built in Dislikes Room very small, especially the bathroom Gym was not well equipped and maintainedGenuine Expedia guest review
"Only stayed one night but will definitely be back"
Great hotel, good location for central Manchester and very close to the station but nice and quiet so you can enjoy a good nights sleep. Excellent breakfast. First rate staff could fault them helpful, polite and cheerful! Hotel had lots of little extras that make life that bit nicer, fridge in the room complete with complimentary water, plenty of toiletries […] and bath robes, ice bucket and wine glasses, offer of the use of an umbrella, free drink in the bar, as well as the usual wifi, tea/coffee facilities in the room etc. Read moreGenuine Expedia guest review
"OK Hotel Friendly Staff"
The Hotel is in a convenient location which is just down the road from a central train and subway route. Located right on Piccaddilly Street it was central to a lot of restaurants and shopping. While the feature of having an Apple monitor/computer as a TV, it was small and had limited functionality in terms of off timer and proper TV guides. Staff are […] friendly and accommodating. good hotel, not a great hotel! Read moreGenuine Expedia guest review
"convenient hotel in city centre next to station"
Nice hotel helpful staff excellent location. Overall very good experienceGenuine Expedia guest review
"Great hotel close to Piccadilly Station."
I could not fault a single thing. I would definitely stay here again.Genuine Expedia guest review
"Almost perfect experience"
One of the best Hilton's I have recently visited. Impeccable service with members of staff showing actual ability to use initiative. New built and in very good condition. Strongly suggested for business trips.Genuine Hotels.com guest review
Very convenient location if travelling by train. Staff very helpful, room was clean and we had a comfortable nights sleep. Would use again.Genuine Expedia guest review
"High standard hotel"
I have been very lucky in my job to have stayed at countless hotels across the globe and I have to say that the Double Tree is right at the top for friendliness, cleanliness, customer service and location. All our queries were dealt with, and local knowledge and advice given with a smile and never seemed too much trouble. iMacs in every room, tea/coffee/water, […] safe, iron, ironing board, fresh towels, clean and modern rooms. 5 minutes from the city centre, shopping, restaurants and bars. Everything you'd need for a nice city break. Read moreGenuine Hotels.com guest review
"Nice hotel near to station"
Wanted a nice hotel near the station and this one certainly ticked all the boxes. Check in was quick and easy and we were given a warm cookie each which was a nice surprise. Breakfast had plenty of choice and was really good. Had a drink the bar area and there was a good vibe in the place. Would recommend.Genuine Expedia guest review
Very impressed with the standard and quality of this hotel. Good services and breakfast was excellent. Will defiantely stay again in other double tree hotels in Britain.Genuine Hotels.com guest review
"Convenient for Piccadilly Station"
Efficient check in, comfortable room pleasant staffGenuine Expedia guest review
"Fairly basic room"
Hotel is great position next to station and in walking distance to all areas. The room was clean but very basic and having no bath was a disappointmentGenuine Hotels.com guest review
Wonderful example of a hotel doing everything right. Terrific service throughout, free cookies on arrival with friendly helpful staff. Room was wonderful, large and spacious with everything you could need and amazingly quiet considering how close to the station we were. Overall I'd thoroughly recommend this hotel.Genuine Hotels.com guest review
"Great location from the station"
So much fun and in easy reach of bars, shops and the stationGenuine Hotels.com guest review
"Friendly helpful staff"
This was the third time we'd stayed here. Good value for money, excellent service and comfortable room. Good location for city centre amenities. Would highly recommend it,Genuine Hotels.com guest review
"Easy access to men arena"
Excellent stay great hotel.arrived to find feather quilt and pillows wife allergic and asthmatic.staff were great and changed in no timeGenuine Expedia guest review
The hotel is in the perfect location just steps away from the train terminal. Received cookie upon check-in, the room was available earlier and we were able to settle in, the bathroom soap was a wonderful treat (I'll buy it for my own home), and the room was very clean. We used the gym and had lunch at the lounge restaurant. The restaurant service was […] super slow but the food was good (which is what counts!). Free wifi in the room was a major plus! Read moreGenuine Expedia guest review
Quick and easy check in, friendly and helpful staff, stayed for 1 night with my son. Would stay at this hotel again, great location for city centre and football.Genuine Expedia guest review
Can't complain, nice touch of a free cookie which was yum!Genuine Hotels.com guest review
We were given warm cookies on arrival which won me over very quickly. Our bags were also taken up to our room for us, which was brilliant service. Friendly staff, always willing to help. The rooms were very clean and modern, added bonus of an Apple TV! Just a couple of minutes walk to the hotel from Piccadilly station, and minutes walk into the centre […] of town. Would definitely recommend and I will certainly be staying here again! Read moreGenuine Hotels.com guest review
"Great hotel near Piccadilly Station"
Stopped for 2 nights for a valentines weekend, taking in a show and the Comedy Store. Had the Valentines Meal at the City Restaurant in the Hotel (£80 per couple). Meal was of a very good standard and the staff were helpful in letting us start early so we could get to our show. The room was very nice and clean and had everything you need (comfy bed, […] air conditioning, shower and toilet, towels, wardrobe space etc). The stay included the breakfast which was a buffet style (english, continental and cereals) on offer. The staff were very attentive and there was plenty of choice/ Read moreGenuine Expedia guest review
"basic rooms, long delays for elevator, great staff"
basic rooms, long delays for elevator, great staffGenuine Expedia guest review
from check in ,,to our room, everything was good, the bar is also very good,,not like your usual hotel bar, very good atmosphere and a good bar menu,,,id stay againGenuine Expedia guest review
"Decent city centre hotel"
Pleasant, clean hotel very close tp Piccadilly station and the city centre. Nice bar, helpful staff, comfortable room.Genuine Expedia guest review
"nice hotel in centre of town"
By far best value for money hotel i have ever stayed in . City centre accros road railway station . close to all major attractions .view from room was perfect the manchester eye and city tower . hotel has free 24 hour gym . very good choice of meals . only bad point breakfast bit expensive but was enjoyable stay . definately stay there again for su […] re Read moreGenuine Expedia guest review
2nd visit to this hotel. Fantastic service from check to check out. spotless rooms. cannot fault in any way.Genuine Hotels.com guest review
"Very nice hotel"
Nice bed & excellent breakfast, room and tv selection. Some extra charges on dinner meal deal, even for getting sauce with the meal, and one item on bill we did not have.Genuine Hotels.com guest review
This is a fabulous hotel, great location, immaculately clean rooms, helpful staff and excellent food. Can't wait to stay there again!Genuine Hotels.com guest review
"Great Stay in a Great Hotel"
Only stopped one night, but I can't fault anything about the place. Service was excellent, managed to get a spot in the secure car park under the hotel which was worth the £17.50 charge. Would definitely go back.Genuine Hotels.com guest review
The hotel is at a great central location, literally 2 minutes from Manchester Picadilly station! On arriving we recieved 2 warm cookies and two free drinks which I thought was a lovely touch. We went up to the room and it was just what I expected. We ordered room service the first night and due to confusion with room numbers our food took 2 hours and […] multiple phone calls. When it came the guy was very apologetic which was nice. Again we ordered room service the next night and it was on time. we also recieved complimentary newspapers each morning! On checking out we complained about first nights room service and got some money taken off the bill which was a nice gesture. over all an amazing stay and would definitely recommend! :) Read moreGenuine Hotels.com guest review
"fantastic all round"
We really enjoyed will be definitely staying there againGenuine Hotels.com guest review
"sky lounge let down"
Nice hotel, however one of the reasons for our stay was the 'sky lounge' however it is not explained anywhere that this is for private function use onlyGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )