Ticked all the boxes.Genuine Hotels.com guest review
We arrived before check-in time and were happy just to leave our luggage while we went for a wander around Manchester. Our room was ready and two warm cookies and a fresh green apple later we were settled in. The staff were very friendly and efficient and the room was great.Genuine Expedia guest review
"Excellent choice for business or pleasure"
Smallish but well equipped room, instead of a tv there was an Apple computer you could use as a tv, so the screen was a bit small for general tv viewing, but made up for by the convenience of having a computer in the room (with free wifi) Everything else was as you'd expect from a modern hotel, the buffet breakfast was decent. Excellent location for […] Piccadilly station. Read moreGenuine Expedia guest review
"great one off for ashes test"
free wifi didn't need breakfast so suited me imac great nice demeanour of staff close to Piccadilly accessible to station......lots of australiansGenuine Expedia guest review
"Excellent, comfortable, convenient"
Excellent hotel - beautiful and spacious room (I booked just a standard double), contained an iMac (!), a good-sized desk and a very comfortable bed. Was greeted with a warm cookie on arrival. The hotel didn't manage to give me the morning newspaper I'd asked for, but this was a minor problem with so many newsagents within juts a few seconds' walk. […] The hotel is unfeasibly convenient for Manchester Piccadilly. Would recommend, especially if you can get one of the special expedia discount rates. Read moreGenuine Expedia guest review
Conveniently located for access to Manchester CIty centre.Genuine Hotels.com guest review
"Good hotel close to station"
I didn't enjoy the food brought up by room service, and the air conditioning unit made some peculiar noises but otherwise the hotel was fine.Genuine Expedia guest review
great location especially for Piccadilly train station. Lovely breakfast, great serviceGenuine Hotels.com guest review
Shower curtain rail was broken, imac keyboard was broken, was given a disabled type room which smelt of smoke, reception staff was messing around when rang from room! Hotel bar food was poor, cooked not as requested resulting in eating meals seperatly as to not let one meal go cold, extremely disapointedGenuine Hotels.com guest review
"Good hotel good location"
Very good hotel in a great location. Clean and great friendly staff. Only one minor quibble aircon didn't work properly but we didn't mention it to the hotel. I'm sure they would have done something about it if we had. Highly recommended!Genuine Expedia guest review
"Very good - Saturday night stay..."
We booked this for one night as were going to a birthday party in West Didsbury. We arrived a few hours before check-in and were told the room was ready, so this was a good start. The room was a decent size, with queen size bed,mac tv, iron, water in the fridge, two cookies (very nice) and some good productions in the bathroom (shower only). We didn't […] stay in the room long as were out in Manchester all day, but it was good to get ready in the room and the iron was fine and we had a few drinks in the bar for an hour. All in all, a v.good place to stay in Manchester for the price. We parked at a car park they have a deal with only 5 mins walk away, so was £5 to park the car for 24hrs - it was £15 to park in the actual one under the hotel, so passed on this. The bed was really comfy and had a good view out of the window, room nice and light from floor to ceiling corner window on 4th floor - also very quiet as at back of hotel and end of corridor. Read moreGenuine Hotels.com guest review
"Ideal for business travellers"
Very friendly and helpful staff. Great cooked breakfast and lovely cookies on check in. Room was clean and comfortable (shame the bathroom didn't have a bath) and ideal for a short stay. V close to train station.Genuine Expedia guest review
"Not cheap, but everything done well"
Everything I wanted, including some things I didn't realise I wanted, until I made use of them e.g. a small fridge, empty apart from two small bottles of complimentary water. In the hot Summer, perfect for storing my waters from the Tesco just down the road. Comfortable bed, good shower, decent towels, free WiFi as well as the Mac computer that doubles […] as a TV. Breakfast was good, but a bit on the pricey side. Given the central location, you could easily have a good coffee and pastries in a coffee shop for half the price. Read moreGenuine Expedia guest review
Enjoyed a 2 night stay recently great location,comfortable beds very convenient to rail links, restaurants and shops, would definitely recommend this hotel.Genuine Hotels.com guest review
"Nothing went right..."
AC didnt work in room and was making a loud clanking noise, someone came to fix it but noise continued. I asked to be moved rooms as I was staying for a week and trying to work. I tried to turn the TV up to cover the noise but TV didnt have speakers. Second room was fine I had AC and TV speakers. WIFI - massive issue, cuts out every 20 seconds for […] a 30 second period - impossible to work. 24 hour Room Service - I called to get some water at 11.45 there was no answer, I called 5 minutes later and the call was answered by someone I couldnt hear as the music was so loud, they were clearly having a party I asked them to repeat what they were as I couldnt hear anything. They then hung up on me. Bar - I order haddock fishcakes, I received salmon fishcakes (that werent even on the menu!) Everything was just a hassle even small requests, for example I asked to leave my bag for 10 minutes when I checked out, the receptionist said bring it here and pointed to side of reception as I walked there, I then stood for a good 3 minutes as he had started dealing with someone else. When I went to collect my bag I hadnt been given a luggage tag so had a pain trying to get my bag back... I would highly recommend to give this hotel a miss! After a week there I felt like pulling my hair out! For some reason Hilton thinks that giving you free cookies makes up for all issues! Read moreGenuine Expedia guest review
Response by DoubleTree by Hilton Hotel Manchester - Piccadilly Dear traveller, I am disappointed to read your feedback during your recent stay with us and was wondering if you would mind if I called you to discuss further and apologise. If this is suitable then please email me directly with a suitable number to call you on and a time. I look forward to hearing from you. Kind Regards Paul Walsh Front of House Manager Doubletree by Hilton Manchester firstname.lastname@example.org
"Great location, great hotel, great staff"
Truly excellent. Holistically one of the best hotel experiences I have had in a while. Would visit again, would recommend.Genuine Expedia guest review
"Yet another great stay"
Have stayed in the hotel several times and will be back. Staff are always lovely and location of hotel is perfect. It's a short walk to restaurants, bars and shopping and very close to the train station. I'll definitely be back again.Genuine Hotels.com guest review
Nice hotel. Handy for Piccadilly station. Lovely bar area. Seating outside aswell. Booked a standard room but it was very spacious with a good view. Hotel is very close to shops, restaurants and Canal St. Got into room early which was great. Was given a warm chocolate cookie on arrival. Complimentary bottled water in the room. Mini bar/fridge in room. […] Lovely hotel. Read moreGenuine Expedia guest review
"My new favourite hotel in Manchester"
Lovely experience - friendly staff, beautifully clean, modern room and great location. I've stayed in most of the hotels now in central Manchester and this is now my favouriteGenuine Expedia guest review
"Central location, clean and convenient"
Very close to the train station and an easy walk in to town. Bar was open late and friendly staff.Genuine Hotels.com guest review
"Great hotel & location"
The view out of the side rooms is terrible - looking out onto a derelict building, but did it matter? No!!! It's great hotel. We turned up at 10:30 to enquire about dropping our bags and they let us check in. We would definitely stay againGenuine Expedia guest review
My stay at the Doubletree was really pretty good - the rooms are well furnished and although not huge it was perfectly acceptable for a one night stay. The location is excellent for Picadilly station and to get into the city centre - good selection of bars and restaurants nearby !Genuine Hotels.com guest review
"Ideal city centre location"
Hotel is just opposite Piccadilly station in the centre of Manchester- easy walking distance to Etihad Stadium, Arndale Centre etc and a tram stop just outside the hotel. Not the cheapest hotel, but very clean, modern rooms, good breakfast and very helpful staff.Genuine Hotels.com guest review
We stayed for two nights at the Double Tree by Hilton and could not fault anything. We had a fabulous stay and will definitely be back when returning to Manchester in the future.Genuine Hotels.com guest review
Food and drink in the bar area very expensive.Genuine Hotels.com guest review
"Great hotel in a fab location"
Really handy - great for work or weekend travel Great location to get in and out of the cityGenuine Expedia guest review
Warm chocolate chip cookies upon arrival; checked us in 45 minutes early and provided a quiet, high floored room as requested. Has definitely improved from the days of City Inn and would definitely stay again.Genuine Expedia guest review
"Great service & comfy bed!"
Extremely comfortable bed, great location & excellent service from friendly staff. Will use again when in Manchester!Genuine Expedia guest review
"Can't fault this hotel, a repeat guest"
I can't fault this hotel, staff were very efficient and friendly upon arrival, the building is nicely maintained and rooms spacious. As a business traveller having an I-Mac in my room was very handy. There were several dining options in house which seemed to offer cost effective prices, although I didn't use them. The only minor issue could be noise […] from passing trams tooting their horn or the occassional party goer on a weekend heading to the nearby Gay Village, but that's just a fact of city centre hotels I guess and I was not disturbed. Location is great, across the road from Piccadilly Railway Station which was handy when I arrived from London by train and then had to fly out very early the next morning. Read moreGenuine Expedia guest review
Great hotel for an overnight in Manchester. Staff could not have been more helpful as we arrived just after midnight! Comfortable room and well present breakfast.Genuine Expedia guest review
Modern hotel based near Piccadilly rail station and a short walk to the rest of the city. Modern and clean with some great facilities like a desktop computer/media centre in the room. Will use again for visitors to Manchester.Genuine Hotels.com guest review
Our 2nd visit as our daughters at Uni and only lives behind picadilly station, we really like the hotel but this visit our room overlooked tram lines and unless you get up befor 8am the noise of the trams is annoying every 5 minutes brakes screaming, last time room overlooked main road and wasnt a problemGenuine Hotels.com guest review
"Romantic weekend away"
Amazing romantic weekend away hotel was lovely and very comfy and great breakfastGenuine Expedia guest review
I have actually made a complain about the Beds & the pillows which i slept in during my stay....Genuine Hotels.com guest review
"excellent hotel.great staff.excellent location"
Best hotel i have stayed in whilst in manchester a number of times.excellent location. The staff are great very helpfullGenuine Expedia guest review
good hotel friendly staffGenuine Hotels.com guest review
Good hotel handy for train or airportGenuine Hotels.com guest review
"Good, but could be better"
The hotel is in a brilliant location opposite the train station, so it's close to everything. The staff are very helpful, the hotel is clean and the rooms are spotless. Free wi-fi is also very good, and the imacs and fridges in the room are a nice touch. The rooms however, are a bit small (think Travelodge size) and could be comfier. I've stayed in […] the Macdonald Manchester down the road before and I'd recommend staying there instead. Huge rooms, comfy chairs and beds and large bathrooms, The Doubletree was nice, but the rooms felt like a slightly posher Travelodge Read moreGenuine Hotels.com guest review
"Good Hotel for a short city break"
Good Hotel. Just right for a short break. Very good quality except for the bread at breakfast.Genuine Expedia guest review
My only issue is finding the hotel and parking. Had difficulty finding the property as there is only a sign on the front of the property which is on a side road you cannot drive down. Sign needed on the side of the hotel on the main road.Genuine Hotels.com guest review
"Best hotel ever"
From the. Beginning to the end, staff were fabulous,friendly always helpful. This made our stay perfect so much that we have re-booked for the 2 remaining return trips into Manchester before we he'd back to Australia. Would not hesitate to recommend it and would probably always stay there when in Manchester.Genuine Expedia guest review
"Hot & noisy"
Considering it was only 9 degrees outside, the ambient temperature of the room was high and I prefer to open the window rather than ramp up the AC. Trams very noisy if you happen to be that side of the hotel. Decided to close the window and rely on the AC. AC was louder than the trams!!Genuine Hotels.com guest review
"Nice modern hotel."
Very nice modern hotel just a short walk from the train station and only a short walk into the heart of the city. Nice facilities. Only complaint would be that the shower door didnt close properly so the water ran out onto the floor.Genuine Expedia guest review
Friendly staff, barmen make great cocktails. Rooms minimal but clean. Bathroom very nice. Breakfast was usual buffet very good and nice atmosphere.Genuine Hotels.com guest review
"great hotel for families"
We arrived by train into Manchester and the hotel was so convenient 500 meters.The staff were very helpful just had to wait a few minutes to book in and surprisingly as it was only 11.30am our room was ready.Simple booking in and given a hot cookie totake to our room.Room view could have been better but that was not the hotels fault as a lot of new […] building going on.T.V. up to date model with internet access.a fridge with complimentary water and a lovely bathroom with plenty of hot water and shampoo and shower gel also soft white towels.We did not utilise the Restaurant as we were meeting friends in the city but speaking to other visitors they said it was superb. Read moreGenuine Expedia guest review
"Memorable Stay with fantastic location and service"
We were travelling from London to catch a football match and we arrived at Manchester relatively early. Besides being greeted warmly, we were offered the room way ahead of check in time and managed to catch some rest after the train ride. Upon seeing that the bed type wasn't what we requested, we phoned up the front desk and they had a team up swiftly […] to convert the beds. Throughout the entire session, we had an enjoyable conversation with the team and they were done in no time. The concierge team was also very helpful with the directions when quizzed on how to get to the stadiums. Overall, we stayed there for a night but it's location and professional service left a memorable impression to me and my wife. Thank you for the personnel at DoubleTree by Hilton Hotel Manchester - Piccadilly! Read moreGenuine Hotels.com guest review
"fantastic for couples"
Lovely Hotel excellent staff and lovely breakfast. Quiet Location but still near city centre.Genuine Expedia guest review
Excellent location superb hotel, food, with equally superb staff!Genuine Expedia guest review
"Great location, recommend the king city suite"
Lovely hotel in a great location, would recommend and will visit againGenuine Expedia guest review
"A comfortable hotel."
Service couldn't be better. An excellent four star hotel!!!Genuine Expedia guest review
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