"Convient for work with the Veterinary School"
I was frustrated at first. I had made the reservation on the internet. I had called the hotel the night before arrival to add a name to the room as that person was arriving before I was. I was assured that it wouldn't be a problem and the person took my information down. I found out the next day that the front desk made the other person sit in the lobby/dining […] area for 3 hours because they wouldn't let her in without my signature!! Read moreGenuine Hotels.com guest review
This hotel was clean, breakfast was decent, and the pool was nice. The only thing I didn't like is that the beds were really high. It was difficult to get in and out of the beds, as I am only 5'2". The bed was literally waist high on me. I can't imagine a person with physical limitations trying to get in and out of these beds. I do have to say that […] they were comfortable once I got in it. I don't know the purpose of these high beds, other than design, but it isn't really functional in a hotel where people of all sizes and abilities will stay. Again, other than the high beds, this was a great hotel. I will stay again, but next time I will bring a step stool. Read moreGenuine Hotels.com guest review
"Nice and quiet"
Spent a night here during ISU orientation. A very comfortable hotel. Nice and quiet even though it was a full house. The view from our window was of an open farm field. Just lovely. The breakfast was very nice. The eggs were delicious and the coffee was fresh. I would stay here again. With 2 sons at ISU we probably will.Genuine Hotels.com guest review
Construction/remodel being done during our stay. Messy but not too bad. Staff took care of the little kids running in the hallways above us but the "wedding guests" that came in to hang out in the lobby/lounge area were crazy loud for until 12:45. You should not have to complain about people partying that near the front desk.Genuine Hotels.com guest review
The cooling system did not work. The thermostat was partially behing the refrigerator/microwave cabinet and hard to read. I thought it actually was working until I figured out the motor noise was the refrigerator. Had two dirty rags on the bathroom counter when I arrived. Overall an incredibly bad hotel, only booked because everything was booked. Next […] time, I will drive to Des Moines rather than staying here! Read moreGenuine Hotels.com guest review
"In town for Iowa State"
The hotel is ok compared to some of the other hotels in the area. I would like to see the price of the hotel be a little less due to its location.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites by Marriott Ames I am the General Manager at the Fairfield Inn & Suites in Ames and would like to thank you for your response to your say with us. We strive to keep our prices competetive while continuing to offer our guests exceptional value with our rooms and service. Hopefully you will stay with us again soon! Thanks!
I was efficient.Genuine Hotels.com guest review
My overall satisfaction of this hotel was good. Close to eating places, good continental breakfast, and comfortable room. The only downfall was that the hot tub was not working so we could not enjoy that after a cold snowy day outside.Genuine Hotels.com guest review
"Right off of interstate"
I booked this room from Expedia and didnt know what to expect. Very pleased from the time we got there til we left. Clean remodeled rooms, brand new comfortable beds ,loved the soft pillows,and the bedding didnt really look like hotel bedding...Genuine Expedia guest review
Hotel was very nice and well kept . They have an excellent breakfast bar and food was very good.Genuine Hotels.com guest review
Very disappointing to wake up to go to breakfast and be told that they are out of milk and do nothing about it. There is a convenience store a block away and they will not go and get milk.Genuine Hotels.com guest review
"Went to Iowa State University"
It was fair, when we took showers the water did not drain so you were standing in 6" of water by the time the third person in our party took a shower. NOT PLESENT!!Genuine Hotels.com guest review
Hotel room was clean and comfortable. Free breakfast was decent.Genuine Expedia guest review
Everything was as it should be when staying in the suiteGenuine Expedia guest review
Nothing really bad, nothing rally good. Could have been any chain of a lower class too. Hot tub does not heat up, surface cleaner all over the desk, and everything is soaked in it. Looks like there is no ownership or care in this hotel.Genuine Expedia guest review
"Nice, clean and roomy"
Seemed like a newer hotel and it was nicely kept up, the rooms were bigger than I expected. The lobby was set up well for breakfast. The included breakfast was good. The staff was nice. Overall a positive experience.Genuine Hotels.com guest review
Good hotel with two compaints: 1) the only food available, other than at breakfast, was from a vending machine, 2) the small exercise room had two treadmills and one elliptical type machine. One treadmill was out of order during my stay, the other treadmill broke about five minutes into my run. There are no good roads or trails to run on in the are […] a. Read moreGenuine Hotels.com guest review
"my stay in fairfield."
I was given a room without jacuzzi when I should have had one with jacuzzi. The bed was not comfortable.Genuine Hotels.com guest review
"Best so far"
We have now been to Ames twice and this stay was much better than our last one. The room was very clean so we were not uncomfortable walking around without shoes on. The bathroom is large which we really liked. The breakfast area was pleasant and the food was plentiful and good. The staff was also very friendly at the front desk. We are trying one more […] place in October, I have a feeling this one will be our regular stop. Read moreGenuine Hotels.com guest review
"Great hotel for family"
We enjoyed the hotel stay very much. It is conveniently located right off I-35 and between 5-10mins away from the Iowa State campus, which made it easy for us to drive since we were coming in from out-of-town. The complimentary breakfast was very well-managed and they had all the basics that you needed for a good start to the day. Other amenities like […] the business center, complimentary wireless and coin-operated laundry facility were also nice touches. Overall, this hotel is a great deal for a family that is looking for a well-managed and relatively inexpensive hotel. Read moreGenuine Expedia guest review
Very clean and nice rooms.Genuine Hotels.com guest review
"Close to Iowa State University"
I have never stayed at a hotel where the receptionist called me in my room after about 10 minutes after checking in to see if my room was okay with our family. It was very well kept, looked and smelled clean, linens were new/not worn. Temperature felt great. We were happy and there were cheaper hotels in the area but we usually have good luck with this […] hotel chain so we paid a little more than the neighboring hotel and it was all good! Read moreGenuine Hotels.com guest review
Bathroom tiles cracked and evidense of mold in bathroom, rest of roo and hotel clean. Ok place to stay, but not worth the price paid.Genuine Hotels.com guest review
"Weekend Away with the Kids"
The room was very clean and the beds were extremely comfortable. The shower pressure was good too. The breakfast was average in quality, however there was a variety of things to choose from. The only complaint I have was that the women's restroom in the main part of the building was closed due to repair and there wasn't anywhere else to go. While I […] was given a key to go back to my room, the person at the desk didn't seem to be accomodating. Read moreGenuine Expedia guest review
"Nice, comfortable place to stay"
This was a comfortable place for our family of 4, including 2 young children. The breakfast area was large, and there was an excellent selection of breakfast items. The staff were friendly and accommodating. The location is a little remote from other businesses in Ames, but nothing in Ames is far from anything else, so it's not a big deal. The hotel […] is close to the interstate, which is nice. Overall, I would recommend it. Read moreGenuine Hotels.com guest review
This hotel is new, clean and well staffed. It is perfect for staying at while visiting Iowa State. We would definately stay again.Genuine Hotels.com guest review
"No hot tub - paid an extra 30 for nothing!"
Rooms were not ready as they were probably short on staff due to blizzard. We chose this hotel because it had a hot tub - and it was not working. They did not offer to discuss the extra cost we had and did not ask us how our stay was when checking out. That was 30 dollars extra for nothing. Very nicely remodeled floor we were on.Genuine Hotels.com guest review
"Pleasant stay in Ames"
06/20/14 OCALAFLORIDATRAVELER Ocala, Florida
I was a bit apprehensive about booking this location coming from Wichita, KS. We checked in the night of the bad storms and it was a bit sketchy for awhile. We never lost power but could tell we were in the midst of a upper midwest thunderstorm. Being from Florida we are used to storms but not on this level. We barely got checked in and settled and all hell broke loose. Checkin was uneventful I don't recall the young lady thanking me for being an Elite member although our keys indicated that. The room was nice and what I would expect from a Fairfield and wish they had the same layout here in Wausau, WI at the Fairfield. We had a nice night sleep after the storms moved through and woke up to a clear and sunny day. After being on the road I was exhausted so we didn't do the breakfast. Overall impressed with the hotel. They didn't have any supplies or drinks like they normally do at a fairfield. I would recommend this hotel to anyone staying in the Ames, IA area. My advice though is to get your drinks and sandwiches at the neighboring truck stop subway store. They didn't have anything in the lobby.
05/13/14 Karicrosi Montevideo, Uruguay
It is a good hotel. They made sure I knew in advance that they were going through some constructions and painting repairs in the lobby. I was in the second floor and I was able to hear people walking in the third floor.
"Clean Hotel w/ Friendly Employees"
05/06/14 Amy O Maplewood, Minnesota
This was our second stay at this hotel. The first time was two years ago. Nice, clean hotel. The employees are very friendly and helpful. We were there visiting family and stayed two nights. It is VERY important to me that a hotel is clean and this hotel fit the bill! Other than construction/remodel stuff in the lobby area, the hotel was very orderly and clean. The hotel is just finishing up with a remodel - the guest rooms are done and when we were there, they were finishing with the lobby and breakfast area. We were very happy with our room - it was completely updated and the bed was very comfortable. It was really nice to have a microwave and refrigerator in our room - with a 4 year old, we need that for snacks and leftovers from eating out. Breakfast was nice - eggs, bacon, toast, bagels, fruit, cereal, oatmeal, milk, juice, yogurt, muffins....something for everyone. My 4 year old found something she liked and was happy and that is a big deal! The gal taking care of the breakfast area was very hard working and was continually refilling everything! I would absolutely recommend this hotel! It is like new and the service really is great. We will stay again next time we visit!
"Just remodeled....looks like the whole place is now new again!"
05/03/14 kh57ca San Francisco Bay Area
I stayed a night recently on a business trip. When I arrived there was lots of construction trailers and equipment parked out front. i was a bit uncertain as to whether they were open or under construction. When I walked in the lobby.....my view stayed the same, there was carpet and other materials everywhere, and lots of workers working.....but there was someone at the reception who greeted me. They asked whether I knew they had remodeling going...and well I didn't. But as I learned it was the lobby area they were finishing up...the rooms were already complete. I was very pleasantly surprised by the room. It was completely updated. And when I checked out in the morning...the lobby was nearly complete, although when I arrived the afternoon before it was a disaster. I didn't stay for the morning breakfast...but instead chose to go to a nearby restaurant. But I would recommend this hotel...it's like new, and the service I had was great. Enjoy
"attention, this week the hotel is in renovation"
04/07/14 Laura C Omaha, Nebraska
The hotel is nice, with all the features that you find in a Fairfield hotel: cookies in the receptio, quality rooms, BUT but several sections are on repair: the carpet missing in the lobby, you can hear some noise during the day, there is plastic in some hallways and also some tools on the floor.
04/06/14 david r Kansas City, Missouri
the hotel is up to date. friendly and helpful staff. Location is a little out of the way, but they are several hotels in the area. standard breakfast, good value. Rooms are up to date. For the money its probably the best place to stay in Ames.
"Good Hotel for Quick Stay"
03/03/14 ZebraRef1 Cedar Rapids, IA
Stayed here for a conference 2 nights in late February 2014. Nice, clean hotel. Very friendly front desk staff. Gave us coupons for local Dublin restuarant that was excellent. Hotel seemed updated and very clean. Had a king suite on 3rd floor. Very comfortable bed, flat screens TV's with DirecTV made it nice to stay in the room. Only complaint was breakfast was a little below average of Holiday and Hampton Inns, and excercise room was very minimal. NIce hotel with friendly people and most imporantly, very clean.
"Enjoyed my stay"
01/24/14 cleantraveler205 Bessemer, Alabama
I was pleased with the front desk staff and breakfast, not so much with the cleanliness of my room. I had to be transfered due to this. Because I am a Marriott rewards member, I would stay here again.
"Clean, Friendly, Convenient"
12/17/13 Wrightway4010 Le Claire, Iowa
We were a little concerned after reading some of the reviews. But we found the property to be very nice. Clean, friendly, convenient to Hilton Arena and comfortable. We stay in many Marriott properties and this is a nice Fairfield. We were warned that there was some renovation work going on, but we weren't there during work hours. It's a good sign that they are continuing to improve - our room must have already been done because it was very nice. The shower was very large and nice, but no tub. Breakfast was better than most Fairfield's.
"Clean Room & Better than Average Complimentary Breakfast"
12/01/13 John G Kansas City, Missouri
The room was clean although, the tiles in the bathroom have begun loosening from the wall and should be re-grouted. The free breakfast is included and has healthy options like fresh fruit and oatmeal. There are many other traditional offerings as well.
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