"Sprang an unexpected $20 charge"
It was a nice hotel, nice employees and we got a good rate, but I was very disappointed that upon check-in they sprang an additional $20 extra person charge. There was zero indication that there would be an extra charge even after I paid in full for my room. This leaves a very sour taste in my mouth about Sheraton.Genuine Hotels.com guest review
"Close to the fun!"
Overall- it was a lovely Hotel with courteous staffGenuine Expedia guest review
I stayed at this hotel for one night to take a exam. Really nice hotel, and I enjoyed it.Genuine Expedia guest review
"Great, but paying for wifi - really?"
Our stay was very nice. At a certain room rate though, do you really needto charge for wifi? To be honest this will go into our decision on where we stay next time.Genuine Hotels.com guest review
We stayed here over the weekend, and it was FANTASTIC. They treated us like royalty. Ryan at the front desk gave us a beautiful room overlooking Lake Superior! The room was wonderfully clean and the beds and pillows were terrific. If you go to Duluth, stay HERE! They even have free shuttle service within 5 miles of the hotel (which is close to everything)! […] We so enjoyed ourselves, we are planning on going back in a couple of weeks! Thanks so much to RYAN!! You rock! Read moreGenuine Expedia guest review
"Hotel lived up to "outstanding" rating."
From the room, to the service, to the pool/health club and the restaurant, our stay was excellent. Will stay there again for sure. Spend the extra $ and get a room overlooking Lake Superior- the view is worth every penny.Genuine Hotels.com guest review
I managed to drop the ONLY set of car keys we had with us, down the elevator shaft! The manager said "Go to the wedding you are here to attend, and try and have a good time!. I will in the mean time, try hard to retrieve your keys for you ". And he DID !! THANKYOU THANKYOU!Genuine Expedia guest review
"Very nice hotel; sheets/bedding were superb."
Carpets in passageway to parking lot showed age and abuse. Otherwise we were very happy with the room and service.Genuine Expedia guest review
I traveled to Duluth on business and I loved the town! It's a very cool and ecclectic artsy community. The lake and boardwalk area and great and I really enjoyed my stay. The Sheraton did a fantasitic job. The location of the hotel is dead center in the middle of everything and very convenient. My room was great and comfortable and the staff was terrific. […] I met my clients at the hotel and they hooked me up with a private dining room so we wouldn't be disturbed and the whole thing worked very nicely. I would definitely stay there again. Read moreGenuine Hotels.com guest review
Although we were pleased overall, we did find a couple of things that were lacking. We are used to a more family friendly hotel with breakfast included, free wireless access, a room fridge. While we did know about these things ahead of time, to us, these should be a part of a hotel stay.Genuine Hotels.com guest review
We fully enjoyed our stay at the Duluth Sheraton! Staff was friendly and helpful, shuttle service was efficient and friendly, our room was very clean and bed was comfortable. We also enjoyed room service food twice and both times it was very tasty and came to our room super fast! We would recommend it and the price was also unbeatable. We had friends […] also staying in Duluth when we were there who payed more for a much lower quality hotel. Read moreGenuine Expedia guest review
Very pleasantGenuine Hotels.com guest review
The pool was as small as a box, but the room was beautiful and comfortable.Genuine Expedia guest review
"Nice rooms, comfortable beds & great view"
Went to this hotel for a girls' weekend. The rooms were very nice and we were lucky enough to get rooms with a view of Lake Superior and Canal Park. The location was great. Within walking distance of Fitger's and there is also a hotel shuttle that we used when we went out for the evening. The staff was very pleasant. Check in was extremely slow, but […] I felt more sorry for the line behind me since I was not in a hurry. Sound does travel in the hallways which can be a problem when there are hockey kids or teenage danceline girls, but it is tolerable. Unfortunately the hot tub was out of commission because kids had put soap in it so they had to drain it. Cannot blame the hotel for that. Did not get a chance to eat in the restaurant, but we did visit the bar for a drink before dinner and we were very happy to have hit happy hour. Good prices and a friendly bartender. Would definitely stay here again. Read moreGenuine Expedia guest review
The hotel staff was wonderful. They made sure that we were comfortable and went out of their way to give us a great stay!Genuine Hotels.com guest review
We've stayed at quite a few different hotels in Duluth, and we found Sheraton Duluth to be one of the best, especially in terms of quality of facilities and proximity to what we were interested in doing. However, because of the cost, we may be less likely to stay there again, unless it's for a special occasion. A mitigating factor might be finding out […] more about Specials and/or discounts. Read moreGenuine Hotels.com guest review
"Nice hotel in a the downtown of a small town"
This hotel was perfect for a business traveler. It had a very spacious and clean gym and a delicious menu at the restaurant. It is located on the main street so it is very close to the lake, shopping and restaurants.Genuine Expedia guest review
"Close to canal and board walk and restaurants"
Great that it is a dog friendly hotel and close to board walk to exercise your petGenuine Expedia guest review
the parking is pretty far from the room,but the floors in the rrom couln of been cleaner ,but overall it was great .Genuine Expedia guest review
"Comfy, clean and excellent shuttle service"
We have a group of 8 people and spent 3 night in Duluth. Everyone was happy with the cleanliness, maintenance of the property, particularly, the complimentary self- laundry service and free wi-fi in the lobby.Genuine Hotels.com guest review
Had a deluxe room with two double beds. I was alittle shocked that Internet was $5 a day and movies were $16.00 to rent. The room was nice and clean. The room was alittle expensive but that didn't bother me just everything else being so high in price bothered me. Front staff was great.Genuine Hotels.com guest review
The staff were most helpful in the 5 days that I was there. They offered their shuttle bus to take us around town when the weather was snowy.The hotel restaurant "301" was good and had a very amiable atmosphere with loclas as well as out-of-towners in attendance. The hotel was close to what I needed in teh downtown core. Definitely would stay there […] again. Read moreGenuine Hotels.com guest review
"no free internet"
If you are going to jack up your prices for the long weekend then you can wave internet fees. Your rooms are not grand and luxurious.Genuine Hotels.com guest review
Need better internet, dont mind paying for the internet but the single and there firewalls basically made the internet useless, 4 start hotel should have full internet access even more when you are paying for itGenuine Hotels.com guest review
09/12/14 ewelsha Los Angeles, California
We were just visiting Duluth for the weekend, but I wanted it to be romantic. Most of the best hotels in Duluth were kinda pricey plus most of them seemed kind of old. The sheraton had a huge extremely comfy bed with the best pillows I've had. Won't describe because it wouldn't be fair but the bathroom was the coolest bathroom I'be ever been in! There was a beautiful view of the frozen lake plus you walk outside the hotel's revolving doors and you're already downtown to take a nice long walk. If you're visiting Duluth and you want a romantic night either for you and your couple or for yourself I consider this superbly beautiful hotel a probable number one choice for your visit. Enjoy! P.D. they washed and dried our whole suitcases worth of clothes free of charge... A whole garbage bag of clothes in less than 3 hours that we took a walk. Amazing experience all over!
My wife and I stayed here two nights while in town for a wedding. Service is great, rooms are generous size (we had a standard king) as well as the bathroom. At first it was difficult to tell if this was a new hotel or simply updated, as the styling in the bathroom is classic, and in a few spots there was peeling wallpaper and stains on the floor. Although nothing major to complain of. We were in room 340 and although it was just above street level we didn't hear any noise. Only annoying thing was our neighbors were fond of Mary Jane and the walk to our room left an unpleasant smell in our noses.
"Can't complain good stay"
09/02/14 316gimmickst Los Angeles, California
One of the better sheraton's I have stayed at. Nice view of the water and town . Was here for work and couldn't complain it was nice , convenient, and the folks were cool. A good place to stay in Duluth if your there.
"not only a view... but great soup and wine"
08/27/14 700leslie Colorado
i stayed 3 nights... my days were booked and long... but coming back to the view, the yummy soup and good wine and very very clean room was wonderful- when i got there i was suppose to have a view room and didn't... but when i asked to be moved to one they made it easy! also easily let me have a late check out!
"Hospitality to the Max!"
08/22/14 callahanlakegirl Hayward, Wisconsin
My husband had a heart attack. I stayed at the Sheraton for two weeks during his recovery. The staff was wonderful, kind,courteous, helpful. Everyone from the front desk to the shuttle drivers, wait staff, housekeeping were great. The Sheraton is connected to St. Mary's Hospital by a skyway. The Shuttle service took me to and from the hospital everyday. Their friendly concern made a difficult situation,much much better
"Great location and very nice staff."
07/30/14 whslc Bayonne, New Jersey
We liked the shuttle service and felt the room were modern. They gave us a room with a great view of the review and we were very happy with our stay. This is a very suitable domestic property near many of the downtown attractions. We didn't spend much time in the room or using the hotel facilities due to attending a wedding but overall, we would certainly return for another stay if we are ever in the Deluth area.
"Fabulous Family Weekend Up North"
07/27/14 chaya s Minnetonka, Minnesota
We stayed here with several other families to enjoy a weekend up in Duluth to celebrate my husband's 25th class reunion. The hotel rooms were spacious and clean, the housekeeping staff were friendly and helpful. The front desk attendants had superior customer service and directed us to good walking restaurants and great shopping. The only downfall of this hotel was that the parking was not convenient, although there was short term parking outside the front of the hotel lobby. We walked along the Lakewalk several times and enjoyed spending time down at canal park which was a short walk from the hotel.
"Enjoyed our stay"
07/21/14 clearwater4010 Minneapolis, Minnesota
We stayed here for a getaway weekend from the cities. We stayed on the club floor room and a had a suite room. Pros:The hotel is super convenient to the boardwalk that leads to canal park. It also has free parking. Breakfast at the 301 restaurant was delicious! Try the French toast and pancakes. Cons: we got a work discount to stay but previously would have been 264/night! That is ridiculous. This was not a holiday weekend either. The bed was subpar and not very comfortable, but was a very clean and over looked the lake.
"Hoping for Something Better"
07/12/14 pfefmeister Petaluma, California
We were disappointed in our one night stay at this property. Although we cashed in 7000 points for a free stay, even that was overpriced, not to mention the $229 lowest price available they advertise. First off, the room was just ok. We were given a city view on the sixth floor, which overlooked the parking garage. The room had a large stain at the base of the bed, which was unappealing. The breakfast in the Club Lounge was sub par and did not offer any hot food choices. The location is good right downtown and parking is free, but overall, the hotel is average and overpriced.
"I wish all hotels had this hotels quality of genuine service."
We stayed here for 3 nights. They gave us a beautiful room with a view of the lake and lift bridge. The room was super clean. We brought our dog and they brought her up a big bed and her own doggie bowls. They took excellent care of us. I have stayed in hotels all over the world and I have never been treated so well by absolutely every staff member I came in contact with. When we called for anything it was done immediately and we never had to wait for anything. So refreshing! The beds and pillows were very comfy and the sheets were SUPER silky soft. We ordered room service several times. The food, presentation and service was fantastic. My husband wants to especially thank the bartender for mixing a special soda water drink for me when I wasn't feeling well one evening. Great stay. This is our new go-to hotel in Duluth.
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