All hotels in Venice, Italy
1 room, 2 adults
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Dorsoduro 2792, Venice, VE, 30123, Italy, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.6 / 5Outstanding

Score breakdown (from 105 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Amenities
    Great amenities
  • Breakfast
    Tasty breakfast
  • Vibe
    Awesome vibe
  • Food
    Delicious food
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5.0 / 5Outstanding
Great hotel! Beautiful window overlooking the Grand Canal. Chandelier in center of room and air conditioning was best out of all hotels we've stayed at in Europe! Loved it.
Genuine Expedia guest review
Other trip Aug 2, 2015
A Traveler
US
4.0 / 5Excellent
"Some pluses, some minuses.."
We stayed here 2 nights. Incredible historic house with many Venetian architectural details, statuary, and mosaics. The patio on the grand canal was a great place to eat or hang with a drink, though you do have to fend off the pigeons. Room was cramped but comfortable. The A/C was controlled by a central control, and changes had to be requested over the phone, as explained by the porter. I didn't like that all the water, juice, etc. in the mini fridge was extra. It's a little thing, but come on. Immediately next to the vaporetto stop, which was convenient. We also stayed at Ca Marie Adele, which we liked better for several reasons.
Genuine Expedia guest review
Other trip Jun 10, 2015
A Traveler
US
4.0 / 5Excellent
This is the 4th time that we have stayed at Palazzo Stern. It is a beautiful hotel in perfect location.
Genuine Venere guest review
Other trip May 1, 2015
A Traveler
US
4.0 / 5Excellent
"Beautiful hotel with wonderful service"
We loved our stay - it's a beautiful hotel in a fun area. Staff was very friendly and helpful. Breakfast was lovely. Our only surprise/disappointment was that I had booked it because it advertises hot tub/roof terrace and my twelve year old was really looking forward to that - and it does look beautiful but there was a card saying it was 70 Euro/hour to enjoy which we could not afford ... it would have been very helpful to say that on the website. We could have budgeted for it or I could have chosen differently. All in all though - except for a sad child - it was nice.
Genuine Hotels.com guest review
3 night family trip Mar 31, 2015
Caroline
US
4.0 / 5Excellent
"Fantastic, once you find it!"
This is a gorgeous hotel in a perfect location at a reasonable price (close to many things but not on a busy street). We loved the hotel but have these tips: It is important to know that it is right at a vaporetto (the water taxi) stop on the #1 orange line (Ca Rezzonico). DO NOT TAKE THE BLUE LINE FROM THE AIRPORT (we were misinformed by 2 different airport employees how to get there and it took forever to get there this way). Also, the telephone number listed by hotels.com was wrong so we could not call for directions so get the correct number otherwise. We were there during the highest tides and the first floor room we got was a bit damp so ask for a higher floor. It is a great hotel.
Genuine Hotels.com guest review
3 night romance trip Nov 4, 2014
Joanne
US
4.0 / 5Excellent
We stayed for four nights at the Palazzo Stern hotel and we would recommend it highly. The breakfast terrace overlooking the Grand Canal was delightful and all members of staff were extremely helpful, polite and kind.
Genuine Venere guest review
Other trip Aug 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent!"
I was almost tempted not to rate this hotel and keep it my secret, but the staff was so nice and helpful, I could not be that selfless. The hotel was beyond what I expected! I am an International Flight Attendant for an American Air Line and have high standards and was extremely satisfied with my stay here. It is easy to transfer to and from the airport, the location was good and the bathroom in my room was amazing! I was in Venice for the Vogalonga and will be staying here again next year! Thanks for a wonderful stay.
Genuine Hotels.com guest review
2 night trip Jun 7, 2014
amylizyon
US
5.0 / 5Outstanding
"Nice historic hotel right on the Grand Canal"
The hotel is very conveniently located, nicely furnished and the staff is kind and accommodating. No complaints!
Genuine Expedia guest review
Other trip May 27, 2014
Robin
US
5.0 / 5Outstanding
"Wonderful Stay"
This hotel is lovely. It is right on the grand canal and 20 steps from the Ca' Rezzonico vapporetto stop. When my husband and I arrived, they told me that I had booked a "single" room, which is just for one person. They were able to find us another room and added an extra charge for the extra person. The room and bathroom were very nice and up to date, which was great because the building itself is very old. Breakfast was great with a great selection of fresh fruit, breads, cereal, juice, and European breakfast of sliced meats and the more American eggs and bacon. Plus, you get to eat on the patio right on the grand canal. Overall, we were extremely pleased with our stay at Hotel Palazzo Stern. Would definitely recommend!
Genuine Hotels.com guest review
2 night romance trip May 16, 2014
Michelle
US
4.0 / 5Excellent
Fantastic location, far from the throngs of tourists, near the Guggenheim and Accademia. The vaporetto stop is right in front of the hotel. Perfect! Some great restaurants. Staff was very friendly and helpful. We had planned to visit Murano. The Stern staff's strong recommendation we visit Burano added an extra dimension to being in Venice that we would not have experienced otherwise. We would most definitely stay here again.
Genuine Venere guest review
Other trip Apr 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Great stay in Venice"
This hotel is in an excellent location! Central to just about everything and right next to the vaporetto stop (slow line, I think it's line 1.) It sits right on the Grand canal with a wonderful terrace overlooking the canal. Our room was a 1st floor room and you could here passer bys but nothing that bothered us. Excellent size by italy standards and very nice bathroom. Great restaurants within close proximity recommend by the kind staff. Would definitely stay here again if and when we return!
Genuine Expedia guest review
Other trip Mar 24, 2014
A Traveler
US
5.0 / 5Outstanding
"wonderful place to stay in Venice"
Impeccable service in a beautiful, newly renovated palazzo. On the Grand Canal very close to a waterboat stop.
Genuine Hotels.com guest review
4 night trip Jan 14, 2014
Diana
US
5.0 / 5Outstanding
"Great hotel in a great location"
This was our first visit to Venice and we were very pleased to have selected this hotel. We didn't realize the convenience of having a hotel right next yo a water bus stop. Otherwise we would have had to drag our luggage through the narrow streets of Venice
Genuine Expedia guest review
Other trip Nov 10, 2013
A Traveler
US
5.0 / 5Outstanding
"Fantastic hotel and service"
Although not a five star this is an exceptional hotel on the waterbus stop so it is extremely convenient. Service and staff could not have been any better and the breakfast included wiht the room was top notch.
Genuine Hotels.com guest review
2 night romance trip Oct 24, 2013
R
US
5.0 / 5Outstanding
"Beautiful hotel with great service"
Lovely hotel, we really enjoyed our stay. Upon our arrival the staff got out a map and gave us a quick overview of where the hotel was and where all the major sites were and how to get to them - very helpful. Our room was great, although the shower was strange - it had no walls, just a curtain so the bathroom floor tended to get very wet. A minor inconvenience. Would definitely stay there again.
Genuine Hotels.com guest review
3 night romance trip Sep 24, 2013
Greg
US
5.0 / 5Outstanding
"Boutique hotel on Grand Canal in Venice"
The Palazzo Stern Hotel is handsome, well run, and conveniently located for cultural tourism. My room was spacious, very quiet, and pleasantly decorated. The bathroom was modern and immaculately clean. The public rooms are handsome. It is next to the Ca' Rezonnico museum and the vaporetto stop of the same name, on Route One, a few minutes away from the Grand Canal.
Genuine Expedia guest review
Other trip Oct 14, 2013
A Traveler
US
5.0 / 5Outstanding
Beautiful hotel, well-furnished room and bath, Murano glass chandeliers. Location was great, right on the Grand Canal, but out of the tourist crush. It's an easy and interesting 20 minute walk (or 30 minute stroll, especially if it's crowded) or short vaporetto ride to Piazza San Marco. There is a vaporetto stop right next door, and it's about a 5-10 minute walk to the next stop at the Accademia Gallery. The hotel staff was very helpful and efficient. They arranged Vivaldi concert tickets, showed me how to find my way around by providing a map and excellent directions, and recommended excellent places for dinner just a few minutes away--always with a smile. Breakfast was delicious and in a lovely setting. Everyone I encountered seemed genuinely interested in assuring that I enjoyed my stay at their hotel and in their city.
Genuine Venere guest review
Other trip Oct 8, 2013
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel on the Grand Canal!"
When you enter this hotel you feel like you are stepping into history! Walking up to the second floor you see magnificent mosaics like you would view at a church; just beautiful! The rooms are great and we had a side view of a canal and garden area in the back. All of the hotel staff were extremely helpful and we especially enjoyed having wine on the front deck facing the Grand Canal; definitely ask Dennis for his recommendation! You will be in a quieter part of Venice but we found great restaurants and actually enjoyed being away from the large groups of tourists in places like Rialto. You will also have a Vaparetto stop right next to the hotel for easy access to other areas of Venice. This was our last stop on a two week tour through Italy; thanks to The Palazzo Stern for helping us make Venice the perfect place to end our journey! We cannot wait to visit Venice again and we will definitely stay at The Palazzo Stern!
Genuine Expedia guest review
Other trip Oct 2, 2013
Glenda
US
5.0 / 5Outstanding
We have stayed in numerous 4 star hotels n Venice in the past 15 years and Palazzo Stern is by far our favorite. Excellent staff, great location, lovely rooms - even the standard room was quite comfortable. Wonderful staff. Couldn't ask for a better experience
Genuine Venere guest review
Other trip Aug 30, 2013
A Traveler
US
3.0 / 5Good
"Excellent location but rooms could be better"
Service was wonderful and location was really top-notch -- right next to vaporetto stop. For the price, the rooms could be a lot better. they were too musty.
Genuine Expedia guest review
Other trip Aug 25, 2013
A Traveler
US
5.0 / 5Outstanding
"perfect location"
i love this place. i will stay here again one day. the people were awesome, the rool so cool and the hotel just amazing. loved the breakfast and just loved everything. my only recommendation fro imprvoement is to find a way to make the air conditioning more effective on the second floor of the room. i slept above the coveres each night because, while i wont say it was hot, it was not cool enough for me to be under blankets. love this place!
Genuine Hotels.com guest review
2 night trip with friends Jun 30, 2013
karl
US
5.0 / 5Outstanding
"Perfect location in the most beautiful palazzo"
We had a fabulous time staying at Palazzo Stern. Wonderful architecture and a great terrace overlooking the Grand Canal. Away from the madding crowds but with a waterbus (vaparetto) stop next door, we could get to any location easily. We bought a weekly pass and utilized it every day. The only negative is that the rooms overlooking the Grand Canal can hear the vaparetto at night. Rooms overlooking the narrow side canal would be quieter but would have limited view. The blocks behind the hotel have nice, quiet restaurants.
Genuine Hotels.com guest review
7 night family trip Jun 17, 2013
Lena
US
4.0 / 5Excellent
It was very well. The suite we had with our children was very quiet and nice.
Genuine Venere guest review
Other trip May 20, 2013
A Traveler
US
5.0 / 5Outstanding
Fantastic hotel. wonderful breakfast, friendly kind staff, great accomodations.
Genuine Hotels.com guest review
3 night romance trip May 1, 2013
stacy b
US
5.0 / 5Outstanding
"Perfect"
All we hoped for and more! Beautiful place in a great location that we will stay at again and again.
Genuine Expedia guest review
Other trip Apr 5, 2013
A Traveler
US
5.0 / 5Outstanding
"Room was very small"
The location was great - just steps from the Ca Rezzonico water bus stop- as were the amenities. The only complaint is that we paid extra to have a "deluxe room" as opposed to a standard. Given the size of the room, I cannot even imagine how small a standard would have been. It was tiny! However, it was clearly a nice hotel with good service. Breakfast each day was delicious.
Genuine Hotels.com guest review
3 night family trip Mar 25, 2013
Venice visitor
US
5.0 / 5Outstanding
""5 Star" Palace Charm matches "5 Star" Service!"
Let's start with the perfect location of this stunning 18th century palace-- with a lovely terrace opening onto the Grand Canal and it being adjacent to both a vaporetto and a traghetto stop. The palazzo's glittering mosaic interiors were matched by the friendliness, efficiency, and travel advice provided by all of the staff-- from the front desk receptionists to the breakfast waiters. This small hotel is a true gem!
Genuine Hotels.com guest review
5 night family trip Dec 19, 2012
SM
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Enchanting!"
Beautiful hotel, ideally placed for views of life on the water, boat access and walking around Venice.
Genuine Hotels.com guest review
7 night romance trip Sep 10, 2015
Susan
GB
5.0 / 5Outstanding
"A traditional Palazzo right on the Grand Canal."
A fabulous hotel in a great location. Character, charm and history. Very convenient for travel both to the airport and around Venice. In an authentic Venetian neighbourhood with Interrsting shops and loads of places to eat. Would highly recommend.
Genuine Hotels.com guest review
3 night trip Jun 22, 2015
A Traveler
GB
2.0 / 5Fair
"Shame about the staff"
Very disappointing given the great reviews. It was supposed to be a treat for my mother's 75th. We were given a room for the disabled and told that my mother might like to sleep in a makeshift sofa bed, next to the loo.
Genuine Expedia guest review
Other trip Mar 20, 2015
A Traveler
GB
5.0 / 5Outstanding
Pretty location, easy access. Even the creaky floor boards for the room above added to the character.
Genuine Expedia guest review
Other trip Mar 16, 2015
Ada
GB
2.0 / 5Fair
The hotel feels a little tired (stair carpets were frayed etc..) The fridge In the room did not work There was an issue with the electric door mechanism to my room which kept going off during the night. However the hotel is in a great location near plenty of restaurants Breakfast was good
Genuine Expedia guest review
Other trip Feb 24, 2015
andrew
GB
5.0 / 5Outstanding
"Excellent hotel."
On Grand Canal. Next to vaporetto stop - Ca Rezonnica Welcoming, helpful staff. Pleasant room. Walk in shower.
Genuine Expedia guest review
Other trip Jan 3, 2015
BD
GB
5.0 / 5Outstanding
"An amazing hotel in an amazing location"
An amazing hotel retaining so many palace features and worth the extra for a Grand Canal view (there are bargains to be had at off peak times of year) In a great position, too, right at a vaporetti stop and near the Accademia bridge. We'd definitely stay again - just need to save up!
Genuine Hotels.com guest review
7 night romance trip Nov 30, 2014
Gillian
GB
5.0 / 5Outstanding
"Special Hotel for wife's birthday"
Really good: breakfast, room, staff and location. Character hotel with lots of original features while still having modern facilities
Genuine Expedia guest review
Other trip Nov 20, 2014
John C
GB
5.0 / 5Outstanding
"Beautiful Venetian Hotel in a Good Location"
We wanted to visit art galleries to look at the old Venitian Art Masters - and this hotel is a fantastic location to get the Accademia - in walking distance; Museum Ca Rezzonica is literally next door to the hotel; Scoula Grande san Rocca a short walk away! Transport to and from the Airport (using the orange line 15 euros one way) takes just over 1 hour and the stop Ca Rezzonica - which is just outside the Hotel itself. There are great restaurants close by just down small alleyways by turning left down the alleyway next to the hotel and carrying on passed the square. 2nd floor atrium in the hotel well worth climbing the stairs to see if you are not on the 2nd floor - huge chandelier plus interesting mosiacs. We didn't use the roof jacuzzi - but an interesting idea. The hotel looks out to the Grand Canal - and there is a small canal to the side of the hotel - which was a perfect setting to experience Venice. Rooms extremely clean & comfortable, buffet breakfast was excellent - staff v friendly and attentive. Hotel was perfect for us!
Genuine Expedia guest review
Other trip Nov 20, 2014
Karen
GB
5.0 / 5Outstanding
"A fab little hotel"
A charming little hotel in a great location next to a vaporetto stop. Very comfy room, helpful staff and a good breakfast.
Genuine Expedia guest review
Other trip Nov 20, 2014
michael
GB
5.0 / 5Outstanding
"The Dream of Venice"
Three nights and four days in Venice made all the sweeter for staying at this fabulous hotel. Beautiful room for 3, with en-suite shower room. Beds were extremely comfortable. Good selection of hot and cold food offered for breakfast, setting us up for the day. The décor of the hotel is amazing - just like Venice itself. The staff were attentive and helpful without being pushy. Close to lovely bars, shops and restaurants but very quiet at night. Right next to a vaporetto stand. Only a few minutes walk to St Marks Square.
Genuine Expedia guest review
Other trip Nov 4, 2014
DJ
GB
5.0 / 5Outstanding
"great location for reduce mobility persons"
Great location,excellent bed,very nice breakfast,helpfull staff,complimentary expedition to Murano,would return without hesitation.
Genuine Expedia guest review
Other trip Oct 11, 2014
Dominique
CA
3.0 / 5Good
"Couples weekend"
Hotel is overall absolutely lovely. As scenic as a location as you could wish for in Venice, right on the Grand Canal. However, the room situation is scandulous, for the amount money you pay. You get a standard room, i never realised or saw anywhere that standard room meant room with no views,just the attic! To get a garden or canal view, you need to book a deluxe view room, please keep that in mind when booking here. Also worth noting, is the cost of a drink at the bar, glass of Rose and a Whiskey 24Euros, better value in the bars that are not 2 minutes away up the alley that leads to the Hotel. The Hotel is very clean and very pleasant on the eye, with a decent breakfast served in the morning, and WiFi that is free and actually works, even in the attic. Overall, its nice, and in line with cost of Venice Grand Canal Hotels, but i feel you are deserving of more for your money overall.
Genuine Hotels.com guest review
2 night romance trip Oct 5, 2014
Darren
GB
5.0 / 5Outstanding
"Lovely hotel on the Grand Canal"
Beautiful hotel in the Dorsoduro district, overlooking the Grand Canal. When we arrived we were we met by the very helpful concierge who provided us with drinks and a map whilst checking-in. The service was impeccable and the staff were very friendly and helpful. The hotel itself is stunning, it is a Moroccan style and looks like a castle. The room was very impressive with a comfortable bed. It was very quiet so made for a great night's sleep. We had breakfast on the terrace overlooking the canal which was lovely. The food was very good and there was lots of choice. Free wi-fi which also worked well. When we asked for a later check-out, the concierge was very obliging.
Genuine Expedia guest review
Other trip Oct 5, 2014
Fitzridge
GB
5.0 / 5Outstanding
"Great Hotel"
This is a lovely hotel in a perfect location. It is on the Grand Canal in Dorsoduro area of Venice, right next to the vaporetto stop Ca Rezzonico, which is also one of the stops for the Airport water bus. Also the hotel is one of a few with a beautiful terrace right on the water in front of the hotel, (which most hotels do not have) so it is possible to have breakfast there in the morning and drinks through the day and evening while watching Venetian life go past. The staff were very helpful and friendly, it was a perfect stay for us.
Genuine Expedia guest review
Other trip Oct 1, 2014
Cate, London
GB
5.0 / 5Outstanding
"Great location, beautiful hotel."
Very pleasant stay with everything we could ask for.
Genuine Expedia guest review
Other trip Sep 9, 2014
A Traveler
GB
5.0 / 5Outstanding
"Palace of fabulous architecture"
Nothing better than a water taxi from the airport straight to the doorstep of the hotel. The architecture is fabulous without being tired. Great furniture and view to the surroundings. Good location if you like to be a bit away from the touristic crowds but with easy access by vaporetto to St Mark. Nice breakfast on the canal side veranda. One of the best hotels ever. My only regret is the rooftop jacuzzi which is not included in the fare and overpriced.
Genuine Hotels.com guest review
3 night trip Aug 2, 2014
Guy S
IE
5.0 / 5Outstanding
"Excellent hotel"
I visited the hotel stern on the 24th to 27th July. I couldn't recommend this hotel enough. The service from staff was excellent if you wanted any information i.e about museums, directions or any issues. They were always willing to help. They also came across very friendly. The bar man Denis was fantastic as he was really helpful and friendly and always came across polite. The room we stayed in was 302 which was fantastic it was a deluxe room that was really comfy and the air conditioning was fantastic as we needed to cool down on the Friday. The rooms were always cleaned to a high standard and also left you a note to tell you what the weather would be like for the next day. The bathroom was stylish and very big. Having breakfast on the terrace made the hotel stand out as the view to cable was beautiful just watching the boats go by as you eat breakfast also we came back every night and sat on the terrace having a drink which was quite romantic. I would definitely try to go to this hotel if I ever go back to venice. The hotel was in a quite area but still had cafés and a few shops but it wasn't a bad walk to San Macro square or the Rialto bridge. Took 10min walk to each of them but it was nice to walk through the narrow lanes and over small canals. Also the airport shuttle water bus stopped outside the hotel. We had a excellent stay and plan to go back to this hotel in a few years.
Genuine Hotels.com guest review
3 night trip Jul 24, 2014
Dan
GB
5.0 / 5Outstanding
"Brilliant Service"
Having had an unusaul 7 hour delay flying from Luton we arrived late. The initial room we were given wasn't to our liking so the Hotel put us in a Junior Suite for the first night at no extra cost. They then gave us another room with a balcony overlooking the canal for the next 2 nights, again at no extra cost. The rooms were spotless, the dcor beuatiful, the location perfect, the staff friendly and the breakfast was very good. All in all the perfect place to stay.
Genuine Hotels.com guest review
3 night trip May 23, 2014
N Crisp
GB
5.0 / 5Outstanding
"Lovely Hotel on Grand Canal"
Palazzo Sternis an old Moorish palace on the Grand Canal. Small, v. friendly and helpful staff and perfect location - right next to a vaporetto stop. Would definitely stay there next time in Venice.
Genuine Expedia guest review
Other trip May 9, 2014
Nicholas
GB
4.0 / 5Excellent
"Nice small hotel in an excellent location."
This is a lovely little hotel in an excellent setting towards the Academia end of the Grand Canal, slightly away from the crowded San Marco area and a short walk from the delightful Zattere.
Genuine Expedia guest review
Other trip May 8, 2014
James
GB
5.0 / 5Outstanding
"Beautiful hotel, perfect location and great staff"
I have stayed at the hotel for 8 nights with my 16 years old daughter. Our bedroom was spacious, beautiful and clean. It was great to be right beside on the line 1 (boat every 10 minutes) and far enough from St-Marco (about 10 minutes). It is close to the University so you meet people living in Venise and not only tourist. The palazzo has been renovated with taste. We were just in front of the water. We can take the shuttle from the airport (Alilaguna) and go directly to our hotel (it stops directly in front of the hotel)
Genuine Expedia guest review
Other trip Mar 16, 2014
Mrs. Loranger
CA
5.0 / 5Outstanding
"Palazzo Stern - a lovely hotel in a great location"
As a special treat we booked two nights in the Palazzo Stern and it was fantastic! Lovely interiors and a richly decorated room. The staff were pleasant and helpful and the location was, for us, perfect. On the Grand Canal about five minutes stroll from the Accadamia bridge - just far enough from the frenzied tourist areas for us! (It's right beside Ca Rezzonica which is a direct boat ride to/from airport (on the La Alilunga). I'd have no hesitation in going back there - or in recommending it to friends and family.
Genuine Expedia guest review
Other trip Feb 10, 2014
mark and louise
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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